viral pagoda
Hey everyone,
I’ve been working in Production Support/SysOps roles for the past few years, primarily becoming the go-to SME for whatever infrastructure or applications the company relies on. The work is broad and cross-functional—ranging from infrastructure troubleshooting and supporting devs on production features to light scripting, bug fixes, onboarding new clients, some QA, and SysAdmin tasks. It’s a mixed bag, and while it's hard to fully capture on a resume, I know I’m operating well above typical entry-level roles.
That said, I’m at a bit of a crossroads. Much of my work has been highly proprietary, which makes it tough to translate into broader, specialized expertise that many mid-high level roles look for. I’m definitely too experienced for most L1 or even L2 positions, but not always qualified (on paper) for roles that demand deep specialization.
I'm currently earning $80K + 10% bonus, working remotely. It’s a comfortable role, but feels like a financial and career dead end. Ideally, I’d like to break into the $110K+ range. Remote is a plus, but not a must. Career-wise, I’m open-minded, but I’d really like to escape the tunnel of proprietary systems unless there's a clear path to grow within it that I’m missing.
I’ve worked at some strong companies, including a major stock exchange, so I’m considering fintech as a logical next step. Open to any feedback, ideas, or even role recommendations—my goal is to land something new in the next 6 months. Just not sure if I need a cert, resume change, or need to rethink everything.
Thanks in advance!
*My resume is a bit of a rough draft, I think it's good enough to get my foot in a door, but bleh I don't know
livid mulch
deft fossil