#I send a request 34h ago and still and i'm still waiting

1 messages · Page 1 of 1 (latest)

open gulch
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Please do not ping the roles unless emergency

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Wait what

burnt lintel
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@pale vortex staff don’t work in the weekend

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We cannot help either we only help in the discord

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Which data you wanna remove and why?

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But than you don’t need remove the data

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Than remove the app and install again

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But than you lose your gold too

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Yeahh hard to not Connect it than

pastel swallow
burnt lintel
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Yeah

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Same for you!! I have share in mod channel so they can see faster

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Nope

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Otherwise they cannot read it anymore

burnt lintel
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Yeah but im working

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I shared with staff already

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Bro idk

crisp willow
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This should be an automated process. Did you provide the correct email address?

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What is your user ID?

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Go to settings and it will be in the bottom corner

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Yes, and you don't need to ping us for every message

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We're working through lots of tickets and messages from over Christmas at the moment so things might be a little slower than usual

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I can manually reset your account to get around the in-game system. Do you want me to do that?

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You will lose all of your gold, boosts, levels, etc.

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Can you just confirm your in-game manager name and your device for me?

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And what device do you play on?

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Thanks, just needed to check those to verify that it is your account. I'll reset it now for you

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You will need to restart the game to see any changes