#How long to staff answer refund request ?

41 messages · Page 1 of 1 (latest)

vivid nymph
#

I ve request a refund for an accidentally item i bought for like 1 k d gems for 12 hrs and they didnt even response me anything , someone khow when they gonna work ?

fickle herald
#

Probably 1-2 weeks they’re slow.

frozen geode
#

way faster

vivid nymph
vivid nymph
frozen geode
#

you might get negative au tho

vivid nymph
vivid nymph
frozen geode
vivid nymph
#

i dont think it is a good idea enderbunny_stare

outer prairie
#

Is it the first time you spend on this game or not ?

vivid nymph
outer prairie
#

Alright you might be cooked ngl

#

Otherwise there is something you can try but that might sound awful

#

I contacted the support twice, first time was for a refund, I wasn't getting any answers so I started sending a request every day or so, and eventually they responded but that took a long time

#

However, recently I contacted them for a cheater report, and since they weren't answering me (once again) I started spamming them with 1 request everyday

outer prairie
#

And one day I was tired of it so I threatened them of quitting the game if they did nothing, and then I got an answer in 24h

#

So yeah if you send multiple requests and threaten them to quit the game you might get a faster response as crazy as it sounds

outer prairie
#

But I did have a lot of Au so they probably took it back from my account I don't remember it was a while agi

frozen geode
frozen geode
vivid nymph
vivid nymph
frozen geode
#

so you used someone else card to buy it?

vivid nymph
outer prairie
#

Best you can do at this point is walk in the streets and pray to find a 5 dollars bill laying on the ground

frozen geode
#

can’t even buy gum w that

vivid nymph
vivid nymph
outer prairie
frozen geode
#

🫩

vivid nymph
#

Whatever, ig if they not response, ima spamming like you lol

#

Hope it working

vivid nymph
#

POV: there supporters take forever for the refund when a very cool deal is here