Bug(?) with My.Games launcher on pc

[clever jolt]

So I just downloaded the launcher and war robots on pc. However when I klick on play, it takes some times with the loading screnn and then I get kicked out immediately. Idk how I can solve this problem

[warm iris]

discord game overlay triggers, which makes you go out of game focus, so it gets minimized

just click on the wr app on the taskbar to open it again

you can also use the window option instead of fullscreen

[clever jolt]

Well thats the problem. I dont see anything on the taskbar, only launcher

I click on play. Then it loads. And suddenly it crashes/kicks me out

[opal quiver]

Ive been on mgl (previously vk plays) for years and never saw that before

[clever jolt]

You mean you never faced that problem?

[opal quiver]

You just click on play, launch it then the game just crashes?

[clever jolt]

Yes

I would send you a picture or even a video so you can see what I mean

[opal quiver]

Try to clean your game cache, if you didn't already

[clever jolt]

Like I klick play. I wait. Then kicks me out

It doesnt even send any message

[opal quiver]

?

[clever jolt]

I also klicked on "verify and fix installed game client files".

[clever jolt]

How can I do that?

Sorry if its a dumb question

[opal quiver]

Theres an option next to play, where it should allow you to clean your game cache (this usually fixs bugs & glitches)

[clever jolt]

So basically this button?

[opal quiver]

Hold on

[clever jolt]

I've klicked it several times

[clever jolt]

Alr

[opal quiver]

I really wanna help you because nobody has experience with the actual pc launcher since almost all pc players are on steam themselves

[clever jolt]

Yeah thanks alot. I wanted to play my android account on pc, but not eith those emulators yk what I mean? I have heard that they made an update some months ago where you can crossplay platforms it

[opal quiver]

Yeah

[clever jolt]

I also deinstalled war robots and reinstalled it. Did not work

[opal quiver]

Wow ok

[clever jolt]

Do you think its because of account?

[opal quiver]

Well yeah

Android players who try to connect themselves onto mgl have faced some issues

[clever jolt]

Oh

[opal quiver]

Try to jump back on android and repeat the transfer

[clever jolt]

What transfer?

[opal quiver]

The jump from android to pc

I don't see anything besides that and manually cleaning your game cache. A reinstall didn't work so yeah idk

If nothing works, just email the pc customer support

[clever jolt]

So do you mean I should go to the mobile version. Settings then click on switch account?

[opal quiver]

Im 100% sure its the android to pc transfer but what exactly went wrong? Idk

[opal quiver]

Yeah

[clever jolt]

Oh

I didnt do that. I hope thats the problem

[opal quiver]

Oh that idk

[opal quiver]

Maybe? I never switched platforms myself

Idk if you're supposed to do that beforehand or post transfer tho

[clever jolt]

Uff Idk. If I can I will try it tomorrow. Maybe I will reinstall the launcher too

Thanks alot tho

[opal quiver]

No problem, i got no clue what exactly went wrong but its either an install that bugged out or the transfer itself

[opal quiver]

Try both, see ya and GL

[warm iris]

so you're saying that it literally just crashes

maybe try reintall

if not