#Endless Loop M365 (Entra ID Resolution Failure?)

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polar dune
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There is a maximum of referreals that you can do

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I'll have to look it up

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So if you keep looping then you'll pass that

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Oh wait, are you logged in succesfully or do you fail to reach the logon screen

polar dune
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Sorry ignore what I said earlier

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Do you have an MSP you can contact?

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If you try and login with the tenantid does it work?

sturdy saddle
sturdy saddle
polar dune
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Yeah I understand, the things I got out of it.
It's with first-party Microsoft apps, so redirect/per-app configuration issues are not the problem.
It's happening for all apps, all of the company, so it must be a top-level configuration error/interruption. I didn't hear any other users with these types of errors, so a disruption of the service isn't very likely, although not impossible.

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@sturdy saddle are your users synced or entra ID native?

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And do you use ADFS?

sturdy saddle
sturdy saddle
polar dune
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Well isn't it likely the problem lies there ๐Ÿ˜„ ?

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I can only find old documentation and I have no ADFS experience, but they seem to use a certificate on the ADFS server.

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I guess since it's publicly available, that's required. Is that still valid?

sturdy saddle
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Sorry, we don't use ADFS. I was mistaken...