#Hi I have a subscription who came to an end and i forgot to make a backup of the files and i cant pa

1 messages · Page 1 of 1 (latest)

olive haven
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Hi I have a subscription who came to an end and i forgot to make a backup of the files and i cant pay this month how can I recover my files

sacred veldt
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Hello, I have a similair issue. did you come across any resolutions?

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Instead, my subscription runs out on the 23/05/2023 (it is currently 22/05/2023 22:54 here).

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Do you know if the subscription runs out on exactly 00:00 on the day?

olive haven
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I think so yes but no resolutions still

dusky dock
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If you just need to get some files off it one time I recommend you pay for it for about 1 hour download everything you need and then delete everything that will stop all billing.

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You will likely run up a bill of less than $2

olive haven
dusky dock
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is this a trial of a pay-as-you-go subscription? or a student trial? why is it now disabled?

olive haven
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student trial

olive haven
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i just need the files

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i thought i had more time to backup but no and i really need those files