I'm constantly getting kicked for "Ribbon expired" & "Undefined check internet connection" today, happened over 10 times in quick play and Tetra league
#The Network Issue Thread
serene beacon
unborn geyserBOT
#1267508126257516676 (0 messages) was moved here.
raven hinge
anyone else been getting 250ms+ latency?
viral timber
maybe this is perfectly normal but I get this error in the console after the client attemps to reconnect
my current connection is very flaky (I generally disconnect from valorant like 2-3 times a game) and I use the desktop client
this happend like 3 times today
untold mirage
this happened to me randomly. i have a quite stable ethernet connection, where i average around 300mb/s
rich thunder
tulip steeple
will roll out in a bti
was the maitenence a bit ago for this? i still encounter the issue - although with some shiny new error codes along with it lol
if not, apologies! dont mean to rush you was just curious
brisk glen
should've rolled out like half an hour ago or so
serene beacon
Still disconnecting
dense narwhal
in qp
again next try; it seems like a long lag (like im still playing but its got the reconnect icon); reconect then this dc few seconds later
SORRY to spam sirs but again the third; maybe im just paranoid but its like if i do a few pieces combo it feels like this is when the dc start to happen; i reonnect and im in enough to get some major garbage sent to me; then its like im just dcd yet still playing a few sec til the dc message
hasty drum
not sure if it should be here
but the error appeared 3 times, every time i was trying to play 4wide in a private custom room, a similar error happened to my friend
winter oar
This happened when my opponent was eliminated.
Left: What happens afterward
Right: What's shown after clicking OK
This was on a custom room
brisk glen
anything in console?
winter oar
Haven't checked it yet, but I'll try that the next time I go in a custom room
rose storm
why were you moved to spectators
winter oar
No idea
tulip steeple
why were you moved to spectators
this happens when your oppenent, or you, disconnects before the game starts.
or, vice versa, i guess?
serene beacon
Still getting consistent disconnects, only have this issue with Tetrio unfortunately
dense narwhal
3 or so in a row qp
its like i played a couple duo fine; now about 6 in row i get dc solo in here
earnest violet
can't seem to load in on client could it be a network issue
digital shore
I used to be able to run smoothly on high detail mode but now I’m literally getting constant freezes on minima detail in solo blitz
spiral crag
I used to be able to run smoothly on high detail mode but now I’m literally gett...
that doesnt sound like an network issue and more of #1216240857418829854
undone sierra
I can't log in to my account using google chrome but i log in normally in game client, is it just me
edit: i can't go in as guest too, wait i'll check after i delete cache
edit 2: okay it worked nvm
hasty mauve
having this issue pretty consistently after updat3e
latent talon
cursive kite
it means there's a bug 
brisk glen
it means there's a bug <:stare:1040044391101890562>
you dont know this
rose storm
gpt message tfw
naive seal
double connection error 💀
snow copper
reason: may not reconnect
wise pilot
cursive kite
double connection error 💀
i get this all the time
zinc remnant
viral timber
@brisk glen #quick·play·link message
i was able to chat though
i clicked the qp2 play button then alt tabbed at almost the same time
rose storm
then dont do that again
viral timber
then dont do that again
static flare
<@324644810621190145> https://discord.com/channels/673303546107658242/7177427041...
oh finally, looks like a proper radiance bug
I was wondering if a difficult one was gonna show up
unfortunately, I'm away on vacation rn but I'll try to look into it when I get back
viral timber
i clicked the qp2 play button then alt tabbed at almost the same time
i can't reproduce this like ever again though
my cpu throttles a lot though maybe it was that
viral timber
my cpu throttles a lot though maybe it was that
@static flare yeah my cpus throttling rn and i can reproduce this every time
lmao
@dire marsh space heating emacs control xkcd
dire marsh
sinful vine
why is it just loading
balmy bear
why is it just loading
having similar issues. i had to bash desktop to log in, and after clearing a 40l game it just....froze. as in softlocked, not stopped responding (probably because the result screen didnt load). chrome's faster but still glitches.
also wow the new quickplay update looks hot :'>
balmy bear
It's mostly likely because your internet is slow
or cuz tetr.io is slow
pulsar nymph
I just so happen to be watching the top rankers on quick play and I think I saw someone basically freeze out. I was reading something on it a minute ago but he basicallly froze for 15 seconds and then it looked like just crashed, RIP Mrsegwayman
upbeat prairie
i'm not sure why this is happening
but i have a connection error
i'm on chrome
multiplayer works fine
only for solo modes for some reason, i can still submit quickplay scores 
wraith pagoda
anything in the console for that
upbeat prairie
lemme check
it also said something about some link ending with "submit" being blocked but i can't find that anymore
i'll try and get that to show up again
wraith pagoda
are you using a vpn?
upbeat prairie
just downloaded desktop, and it works fine
drifting minnow
earnest violet
i put pc to sleep and turned it back on while teto was in solo match and it didn't reload the online players list (half the people in ss have been offline since 10h ago)
i also went into tl and back to see if it would refresh
didn't refresh
minor bug but i thought i should mention
actually all of them besides mochbot is offline rn
oh wait
i refreshed and they are indeed online
but show up offline when i click on their chat and i couldn't snipe
weird
severe glacier
First round
https://tetr.io/#R:f0fc938bb57d
I played it for 4 minutes and 24 seconds (my opponent didn't receive any garbage in that time, didn't place any pieces, didn't attack and etc) and after he got like 200 lines or something like this
What should happen is my opponent get DCed because of poor connection, but instead I was in a game alone
earnest violet
yesterday i found 2 of my friends "in a public room" while they weren't online when trying to snipe it showed "no such room", got on today and see one of my friends saying they tried to snipe me into "no such room" while i was offline aswell
i thought it was to do with closing tetrio window while in a room but haven't been able to reproduce
i'll clip it if i notice it again
dire marsh
are we sure that room is public? i mean you shouldn't be able to join on ② anyways
glossy maple
so uh i was playing TL as usual and in the last game i had some wifi problems and the game startedd glitching out, The game told me that i've defeated my opponent and then the screen looked like this (see image below) I was getting garbage from nowhere and if you look at the replay our boards were like 5 seconds offset https://tetr.io/#R:7729a035dcd8
any explanations to why this happened?
dire marsh
tetrio plus installed 
woeful magnet
tbh this happens pften without tetrio+ soooooo
earnest violet
so did no one report the 10+ afk rooms that are up for days now
half my friend list is also "online" in no such room
applejack just dced in front of me and shows up online in a room they aren't in
dire marsh
nobody's implied that this could be happening becuase of stale sockets no
main yoke
why can't i play the game 😭
it loads on browser at least
i dunno what's wrong with my desktop app it just started doing this a few days ago and i have absolutely no idea what's wrong with it
the thing is that when my friends are online i can join their lobby and play with them but then when i leave it goes back to saying i'm offline???
earnest violet
clear cookies should probably fix it
earnest violet
nobody's implied that this could be happening becuase of stale sockets no
oh i don't know the cause but besides there being alot of rooms with people afk, half my friend list shows up online after they have closed the client
and their status before leaving persists
if they joined a public room before closing the client there is even a snipe button which leads to the room they were in before they closed the client
dire marsh
yeah that definitely seems to be the case and i purged the inactive rooms a few hours ago
main yoke
clear cookies should probably fix it
how do i do that
rigid gust
I just got disconected from a tetra league game out of nowhere, my internet is cabled, its stable, my game didnt crash or anything, I just got sent to the lobby idk why, I got a "You forfeited a ranked match" msg saying I can get banned for it, anyone have any idea why?
spiral crag
you can check your connection to the game servers with f8
and if you did disconnect from a TL match, you can tell if you don't see your opponent's board moving
that means either you or your opponent is lagging so bad to the server
that the board can't update
rigid gust
that means either you or your opponent is lagging so bad to the server
it wasnt even that, one sec I was ingame and the other I was in the menu screen
Like if you were in another menu and pressed exit
yesterday I had someone lag out in a match so I know how that is but that didnt even happen
spiral crag
it also counts the time inbetween the rounds'
rigid gust
im just worried of getting banned from tetra
rigid gust
it also counts the time inbetween the rounds'
wdym?
spiral crag
the score animation after a round ends
if someone has no connection during then it may dc you before the next round starts
and i wouldn't worry about getting banned
if you aren't intentionally playing with a bad connection it should be no problem
rigid gust
if someone has no connection during then it may dc you before the next round sta...
makes sense but it was mid game, like both of us were placing blocks
spiral crag
iirc if you have no connection for like 8-10? seconds you get disconnected.
rigid gust
and I did get the dc msg
rigid gust
iirc if you have no connection for like 8-10? seconds you get disconnected.
makes sense
rigid gust
if you aren't intentionally playing with a bad connection it should be no proble...
tnx man
as long as I dont get banned its not a problem, just wanted to maybe report a bug or smth but yeah, tnx alot for the help <3
forest trail
network issue worsened after the playtesting appearing - unable to load browser tetr at all/ having textures after ~1 hour of loading - i have ethernet and good wifi speed but i am located in the philippines, i do not have this issue with any other game, browser game or IO and i have tested this in multiple devices, multiple broswers and it still persists, i have had this problem for bout a few weeks by now
cobalt grotto
***network issue worsened after the playtesting appearing*** - unable to load br...
Hm.... I only need to wait 1 to 2 minutes to load the texture so it might be your end
Also if you can't load texture then just reload the page
forest trail
Also if you can't load texture then just reload the page
it persists even if i reload
i never had this problem before on anything
it only started happening somewhat suddenly
slow lake
Do u have the desktop client?
forest trail
Do u have the desktop client?
it applies to the desktop client but its slightly faster on avg
zenith blaze
I have perfectly fine high-end wifi connection. For the past 2 months, upon entering multiplayer, tetrio initially works and connects to servers fine, but immediately disconnects after a few minutes. I've forfeited many of my matches this way, and I've tried clearing cookies, restarting the computer, restarting the browser, using the desktop client, moving to another browser, trying with different wifi networks, and everything.
spiral crag
What error you get when you DC? have a screenshot?
Also is this only wifi? Have you tried ethernet? wifi is not really a stable connection especially if you're far away from the router
graceful elk
I have network issues within the app but none in the website, what should I do? I've tried deleting and reinstalling the application.
graceful elk
can someone help me?
frosty bone
can someone help me?
Check if it is running on the correct gpu/cpu (idk) cause it may happen, hindering its ability to perform well
graceful elk
Check if it is running on the correct gpu/cpu (idk) cause it may happen, hinderi...
I've always played on mac
spiral crag
I've always played on mac
did you download the right version? https://tetr.io/about/desktop/
viral canyon
i literally cant play ranked because of constant connection error
happens with vpn both on and off
viral canyon
tried lowering graphics to the ground, but i still get this error
i have 150mbit/s internet btw
cyan marsh
***network issue worsened after the playtesting appearing*** - unable to load br...
At the minimum, can we fix it so that garbage queue still show up? I don't mind this basic skin that much, but not seeing garbage queue is a massive L
frosty bone
tried lowering graphics to the ground, but i still get this error
i have 150mbit...
That I think equates to 18.25mb/s which is honestly very surprising ur playing in the first place
viral canyon
That I think equates to 18.25mb/s which is honestly very surprising ur playing i...
Are you saying its not enough, lol?
Used to play ~2 years before and it worked just fine with worse connection
finite sierra
I recently started playing tetr.io
Every single time im trying to play league, i get disconnected with this error. I am 100% sure that it is not a problem on my end, because in any other game I get good ping. I even ran multiple different network speed tests and they all said that i have good internet.
What else should i try doing?
winged seal
I recently started playing tetr.io
Every single time im trying to play league, i...
same. I tired of lost my rank just only because some errors. idk why its happen,before its not being a problem
winged seal
I have good internet connection,no enabled VPN or Proxy,but still has a problem with that.
Every time I go into ANY online network game, I get kicked out of the game after a while, and during this very game, it sometimes lags
