#Ratings prompt crash

1 messages · Page 1 of 1 (latest)

granite lance
#

Hi. I’m using latest Essentials v3
My app shows the Rating prompt and clicking “remind me later” crashes the app.

iPhone 8+
iOS 16.7.11

Built with SDK 16.1.0
Unity 2022.3.49 (or latest .3.x I’m not completely sure)

viral storm
#

Can you please share the crash log?

granite lance
#

And now I saw that it also crashes the app if I click "OK" instead of "Remind Me Later"

viral storm
#

Please share the stack trace

granite lance
#

I dont have one. The crash is on device, Installed via TestFlight

granite lance
#

Is rating demo scene supposed to be included in the build?

viral storm
granite lance
#

No, I am asking you if when I make my own game builds am I supposed to include a particular scene from essential kit? Why would the ratings prompt crash right after user input with ANY button?

#

OK = crash
Remind me later = crash
Cancel = crash

granite lance
#

It does not crash on Android.

#

Crashes on iOS. How do I get this working?

viral storm
#

No, I am asking you if when I make my own game builds am I supposed to include a particular scene from essential kit? Why would the ratings prompt crash right after user input with ANY button?
No. Demos are for testing the feature alone. It's not required to add our demos in the final build.

#

Can you please pass me the testflight link to have a look?

granite lance
#

I can do it through an email invite. What email should I add?

viral storm
#

Sent you DM

viral storm
#

I got the crash too. Yet to extract the crash log.

#

Is it reproducible when you run on device with xcode connected?

granite lance
#

I don't have a Mac

granite lance
#

Weird thing is, I think the Ratings prompt works in a different game of mine:
https://apps.apple.com/ca/app/cracky-egg/id854866033

App Store

‎New! Crack them eggs now in your preferred language!

Satisfying "crack n splat" cozy gameplay where you must strategically clear the entire playfield. It looks simple but it's a challenge to clear them all!

Crack the Easter eggs by matching them by color and design. It seems easy but the goal is t…

granite lance
#

So I just had a thought. Could it be that your Ratings system crashes in my "Crypt" project because the game is not yet published? And it doesn't crash in "Cracky Egg" because that game IS published publicly?? If so, you should fix that.