Notifications callbacks not being called on iOS #notifications | Voxel Busters | Page 1

loud grotto Jun 3, 2024, 6:38 AM

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We have been using the plugin since many years and it has been working well. recently moved to XCode 15 and the issue seems to be started after that. We are not receiving callbacks like "OnNotificationReceived" on iOS (on local and push both). Its fine on Android.
Upgdared to VB#2.7 but same issue

jovial plover Jun 3, 2024, 6:44 AM

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We had an issue where unity changed the callback method names but it was fixed and pushed to stores.
Can you please share the following files?

AppDelegateListener.mm and NPAppDelegateListener.mm along with your unity version?

loud grotto Jun 3, 2024, 7:00 AM

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Using Unity 2020.3.43f1

📎 AppDelegateListener.mm 📎 NPAppDelegateListener.mm

jovial plover Jun 3, 2024, 7:00 AM

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I see.

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Did you try our NotificationServicesDemo Scene and see any messages on receiving notification?

loud grotto Jun 3, 2024, 7:02 AM

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nope, as I told, I have been using the VB plugin since years, so not needed to use demo scene

jovial plover Jun 3, 2024, 7:02 AM

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Ok, can you please try it once?

loud grotto Jun 3, 2024, 7:02 AM

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ok

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Tried with demo scene, sent on push notifications, which opened the app but when there was no UI for clicked notification. I checked then GetDeleiveredNotification, that also said 0 notifications received

jovial plover Jun 3, 2024, 7:18 AM

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Try sending a local notification (Schedule Now) and see in the console log (within the demo app) an event. If the event is received let me know

loud grotto Jun 3, 2024, 7:20 AM

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I schedule a notification, it said in the log "Request to schedule the notification finished successfully". I set the interval as 1

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no notification is trigger yet

jovial plover Jun 3, 2024, 7:21 AM

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What is your device version?

loud grotto Jun 3, 2024, 7:22 AM

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iPhone 11, iOS 16.1.1

jovial plover Jun 3, 2024, 7:22 AM

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I see.

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Strange. I can receive them as expected.

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Let me look into it.

loud grotto Jun 3, 2024, 7:25 AM

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Thank you!

loud grotto Jun 3, 2024, 8:36 AM

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FYI, I was debuging and see that none of these functions - (void)userNotificationCenter:(UNUserNotificationCenter*)center willPresentNotification:(UNNotification*)notification withCompletionHandler:(void (^)(UNNotificationPresentationOptions options))completionHandler - (void)userNotificationCenter:(UNUserNotificationCenter *)center didReceiveNotificationResponse:(UNNotificationResponse *)response withCompletionHandler:(void(^)(void))completionHandler is getting called when the app opens by notifications

loud grotto Jun 3, 2024, 11:08 AM

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Another point noriced. Only function found which is getting called on push notification click is UnityNotificationManager's - (void)userNotificationCenter:(UNUserNotificationCenter *)center didReceiveNotificationResponse:(UNNotificationResponse *)response
withCompletionHandler:(nonnull void(^)(void))completionHandler

jovial plover Jun 3, 2024, 11:13 AM

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Can you pls send me a screenshot of xcode capabilities push notifications section

loud grotto Jun 3, 2024, 11:30 AM

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jovial plover Jun 3, 2024, 11:31 AM

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Do you have unity's mobile notifications package installed in your unity project?

loud grotto Jun 3, 2024, 11:55 AM

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I checked it. Yes

loud grotto Jun 4, 2024, 8:41 AM

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It worked after removing the mobile notifications package, but had to back tracked to VB version #2.5, because in the latest verion the UserInfo object of the INotification is always coming as NULL in iOS .

jovial plover Jun 4, 2024, 10:01 AM

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Please share me the payload info.

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Earlier versions there was an issue on how it used to handle userinfo

loud grotto Jun 4, 2024, 10:26 AM

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plz find it here: {"aps": {"alert": "test 104 coin", "sound": "default", "badge": 1}, "pn_ttl": 86400, "notification_data": "{'id': 0, 'coins': 11111, 'url_action': True, 'additional_action': {'count': 11111, 'name': 'send_coins'}, 'push_id': '665edb74710347322f28d92a'}"}

jovial plover Jun 4, 2024, 11:16 AM

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where is user_info key value?

loud grotto Jun 4, 2024, 11:20 AM

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we don;t sent any user_info, the information in notification_data became the user_info

jovial plover Jun 4, 2024, 12:14 PM

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Do you use fcm on iOS?

loud grotto Jun 4, 2024, 1:09 PM

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no

jovial plover Jun 5, 2024, 1:37 AM

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These are our expected payload formats
https://assetstore.essentialkit.voxelbusters.com/notification-services/faq#what-are-some-payload-formats-for-reference

loud grotto Jun 5, 2024, 10:19 AM

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Made it like that, even its comming NULL. checked the internal code and found that plugin code is not able to convert and parse the user_info json.

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I recalled that I had to change Plugin code previously too, I wonder why anybody else is not having same issue.

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Anyways, below are the changes had to made:

jovial plover Jun 5, 2024, 10:21 AM

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There was an issue ealier but it was fixed and now user_info returns the correct values when pass in above format.

loud grotto Jun 5, 2024, 10:23 AM

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ok, but its the same issue for me as was in older version.

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had to change NPBindingHelper::NPToJson function

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NSString* NPToJson(id object, NSError** error)
{
if ([NSJSONSerialization isValidJSONObject: object])
{
NSData* jsonData = [NSJSONSerialization dataWithJSONObject:object
options:0
error:error];

    if (*error == nil)
    {
        return [[NSString alloc] initWithData:jsonData encoding:NSUTF8StringEncoding];
    }
}else{
    return (NSString*)(object);
}

return nil;

}

jovial plover Jun 5, 2024, 10:24 AM

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Can you pls share me the payload you send now?

loud grotto Jun 5, 2024, 10:24 AM

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the user_info in our case doesn't valid with NSJSONSerialization

jovial plover Jun 5, 2024, 10:25 AM

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Do you pass stringified json? Or a json struct for user_info?

loud grotto Jun 5, 2024, 10:25 AM

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1 min

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this is sample from server payload: {"aps": {"alert": "test 104", "sound": "default", "badge": 0}, "pn_ttl": 86400, "user_info": "{'id': 0, 'coins': 104, 'url_action': true, 'additional_action': {'count': 104, 'name': 'send_coins'}, 'push_id': '665d94326470d51dcafe0b7c'}"}

jovial plover Jun 5, 2024, 10:28 AM

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Here user_info is a stringified json. So it fails i suppose.

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Can you pass it as json instead and see?

loud grotto Jun 5, 2024, 10:30 AM

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actually, can't change at server as of now.

jovial plover Jun 5, 2024, 10:30 AM

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Oh ok.

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I can fallback to take as a string. May be that fixes your case.

loud grotto Jun 5, 2024, 10:31 AM

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yes, see thats like what I changed above

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but than also needed to code the UserInfoStr property of the notification, it was there in prevous version but missed in the latest one

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not sure why, but even I we pass user_info as string, the c# function which convert it UserInfo string into Dictionary, does parse and UserInfo still be NULL, so I pass the USerInfo string as in UserInfoString function

loud grotto Jun 5, 2024, 11:12 AM

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jovial plover Can you pass it as json instead and see?

it seems workable. will test when ever possible.

#Notifications callbacks not being called on iOS #notifications