#🎟-submit-a-ticket | Mortal Kombat Mobile | Page 13

worn pewter Jun 22, 2020, 4:59 PM

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Kindly look into this issue

junior berry Jun 22, 2020, 5:00 PM

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@worn pewter @pulsar cipher Discount was for just 24 hours. The expiring date was for the pack itself.

pulsar cipher Jun 22, 2020, 6:32 PM

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Hi I have a question

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The discount spec force pack says 4 days now it’s gone

lone halo Jun 22, 2020, 7:44 PM

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It was for 24 hours

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The pack remains for 4 days
Not the discount

glossy tiger Jun 22, 2020, 10:01 PM

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oh wow

outer flax Jun 22, 2020, 10:40 PM

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I have officially left mk mobile due to the issue of me losing both my accounts everytime i try to sign into my original accoint it say this account has been Associated and i end up losing all the characters i had

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I had an account from the time the game got released when it wasnt even on android and u could use friends to help u in battle

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That's how old that account is so u can imagine how op i was in it now i lost my alternative account i was working on that i had used since i lost my original and now i have a newbie account with absolutely nothing

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Pls get this fixed i am leaving the app but I still want this fixed for others in my situation

glossy tiger Jun 23, 2020, 6:26 AM

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I need help. seriously. what LilAngel said. I spent over 30$ on this game on Android, linked my data to a wbid, switched to iOS and its all gone. my inferno scorpion, my kredits, souls, all gone.

junior berry Jun 23, 2020, 6:28 AM

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@glossy tiger There's no way to transfer progress between Android and iOS device.

glossy tiger Jun 23, 2020, 6:30 AM

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Thats really dumb in my opinion, I don't see the problem if data is linked to a wbid.

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But hey, what do I know.

hollow herald Jun 23, 2020, 6:56 AM

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Heyy guys, I'm facing problems with logging into the game with my WiFi. The game works fine if I use cellular data, but although my WiFi is decently strong, the game never loads when I'm connected to it and shows me network error

crisp rock Jun 23, 2020, 4:06 PM

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Hellouda

quasi haven Jun 24, 2020, 3:54 AM

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Yeah, maybe at some point in the future they will work it so you can go between or share iOS and android but not currently. You've got to stick with the device you started with. It might be possible to do iOS through bluestacks, on a PC, but I've never tried. I think that's for iOS. I don't really remember.

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I gotta ask, Kombat Cup Sonya tag in knocks strike force scorpion "out" he still saves people. Same thing with annoying Erron Black (the chance to attack on tag in or opponent tag out) so It feels like this isn't working as planned. So bug or not?

chrome basin Jun 24, 2020, 3:59 AM

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I still haven't received my dark fate champion pack despite the purchase being successful

quasi haven Jun 24, 2020, 4:11 AM

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There's a pinned message that has a link to submit an actual ticket, you should probably do that, Mute. I report bugs here mostly and it's "self help" from other players so a purchase issue won't get resolved here.

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https://go.wbgames.com/MKhelp

chrome basin Jun 24, 2020, 4:15 AM

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Will do, thank you for the advice. Hopefully we get to resolve this issue

wintry ruin Jun 24, 2020, 7:16 AM

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Hi, I lost my account, can you help me, please give me an account. Please

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Plizzzzzz

glossy tiger Jun 24, 2020, 9:18 PM

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@wintry ruin go to pins and read it

buoyant trail Jun 25, 2020, 8:21 AM

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Why did my daily reward days reset?

idle tulip Jun 25, 2020, 8:39 AM

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I haven't been getting talent points and i only have 93 talents point as at now

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From the shao khao tower

severe cypress Jun 25, 2020, 9:47 AM

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When are you going to fix scorpion krushing blow😡 😡 😡 😡 😡 😡 😡 😡 😠

minor solstice Jun 25, 2020, 10:10 AM

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Next update

severe cypress Jun 25, 2020, 12:31 PM

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@minor solstice don't know when it'll roll out

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But hope they'll give us an update ASAP

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As well as the smugglers luck equipment. It's completely useless don't know why

tight wasp Jun 25, 2020, 2:08 PM

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Im on ios and created a new account on ios a couple of months ago and now when I try logging in it just says your account has been associated

drifting sable Jun 25, 2020, 3:43 PM

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My Account has been suspended

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Can I recover it again or not

ivory karma Jun 25, 2020, 3:51 PM

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Depends on whether you cheat

karmic sundial Jun 25, 2020, 4:35 PM

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Having login issues

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Why is this server so wooden?

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Why never maintain this server?

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Happening every single day

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Paathetic

marble eagle Jun 25, 2020, 6:12 PM

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not sure if people are forgetting or just being ignorant of it but there is a pandemic happening. so server maintenance might not be as well as before. (i don't know how it was pre pandemic as i didn't have issue before)

glossy tiger Jun 26, 2020, 6:51 AM

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^

orchid dune Jun 26, 2020, 10:00 AM

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We did got an update when the pandemic started... and everything was the same

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We didnt got a Kombat Kast, obviously, but everything was like before

orchid dune Jun 26, 2020, 10:27 PM

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I think a problem that should be also addresed is one of smoke's combo ender, he teleports in front of the enemy and kicks the enemy, but sometimes this does not hits and the enemy doesnt recieves any damage, and no, it's not about distance, because like i said he teleports in front of the enemy, not far away

quartz hedge Jun 27, 2020, 4:45 PM

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Hi i made a account with warner bros and i singned in with it to mortal combat mobile and i deleted the game and downloaded it again when i tried to sign in it said my account dont exist i am realy mad for loseing the progress😠😠😠😠😠😠

somber raven Jun 28, 2020, 1:20 AM

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I need help I spent money on this game and I want my characters back

minor solstice Jun 28, 2020, 1:41 AM

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Don't ping them

somber raven Jun 28, 2020, 1:41 AM

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Then what are you supposed to do?

minor solstice Jun 28, 2020, 1:43 AM

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Did you lose your account?

somber raven Jun 28, 2020, 1:43 AM

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Long story and there’s no rule against pinging them for help

minor solstice Jun 28, 2020, 1:44 AM

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There's a rule

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Check pinned messages

somber raven Jun 28, 2020, 1:46 AM

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They need to make that an actual rule for when you get here bc that’s literally the only reason I’m here -.-

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The only @pastel needleg rule they game in the actual rules channel is not to flame and harass them

minor solstice Jun 28, 2020, 1:51 AM

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<@&667853885146267649> sorry for the ping but can you please help this guy ^

carmine solstice Jun 28, 2020, 1:56 AM

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We can't help either, contact WB Games Support through the ticket submission linked in pins.

keen hawk Jun 28, 2020, 2:07 AM

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@somber raven people here might be able to help if its something simple, so itll be useful telling us whats happened. If your accounts been banned or whatever thats a different story

somber raven Jun 28, 2020, 2:11 AM

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I bought a bunch of stuff when the game first came out on Android, now that I’m on iOS (signed into the same account) I don’t have any of it and I worked really hard to get where I was

keen hawk Jun 28, 2020, 2:14 AM

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I had a quick search, have you tried this?
https://youtu.be/FA2o920eSXI

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Apparently its worked for some people

somber raven Jun 28, 2020, 2:48 AM

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My stuff is already on English is bc I live here

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This is exactly why I want help from someone who works for the company

keen hawk Jun 28, 2020, 2:50 AM

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Apart from looking online for fixes from people who've had similar issues, a ticket is gonna be your best bet

somber raven Jun 28, 2020, 2:50 AM

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Which is why I’m here

keen hawk Jun 28, 2020, 2:50 AM

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Keep looking in the meantime though, if i find anything ill let you know

somber raven Jun 28, 2020, 2:50 AM

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In the channel called submit a ticket

keen hawk Jun 28, 2020, 2:50 AM

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You have to go to their support page

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Its pinned

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https://go.wbgames.com/MKhelp

somber raven Jun 28, 2020, 2:51 AM

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According to the rules there are people who actually work for the company here I want to talk to a person not email somebody and hopefully get a response four days later

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Because that’s all I’ve gotten

minor solstice Jun 28, 2020, 2:53 AM

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If your account is on android you can't use it on iOS

somber raven Jun 28, 2020, 2:54 AM

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Then what’s the point of even having a WB play account

minor solstice Jun 28, 2020, 2:55 AM

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Cross platform is not supported

somber raven Jun 28, 2020, 2:56 AM

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Then what is the point of the account

keen hawk Jun 28, 2020, 2:56 AM

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The people here are community people, theyre not support people so even if they did reply they wouldn't be able to do anything but submit a ticket anyway

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So you can save the data and transfer to different android devices or ios devices

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I do find it silly that you cant transfer across, but hopefully they implement it some point in the future

somber raven Jun 28, 2020, 2:57 AM

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And also if this is all community why does it say that employees are here

keen hawk Jun 28, 2020, 2:57 AM

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Cause they are employees

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But theyre community managers and such

somber raven Jun 28, 2020, 2:58 AM

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Are the employees are they just community

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Because if their employees they should be able to help us with our accounts

keen hawk Jun 28, 2020, 2:58 AM

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I believe the ones in the discord are yeah

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No, as its not their department. Youll need to contact support as they work on the technical side

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Same with every other company

somber raven Jun 28, 2020, 2:59 AM

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Either they are just part of the community or they are employed by Warner Bros. and the other company and can help us

keen hawk Jun 28, 2020, 2:59 AM

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Theyre community managers, their job is interacting with the players (kombat kasts for example)

somber raven Jun 28, 2020, 2:59 AM

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So why would they have an entire support channel called submit a ticket when there aren’t employees even here to help us

keen hawk Jun 28, 2020, 3:00 AM

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Because its for you to submit a ticket or ask for help

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The links are in pinned

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This isnt hard to understand

somber raven Jun 28, 2020, 3:00 AM

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So they created an entire channel just to put down a link

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When they could’ve just put that in the welcome room is that what you’re telling me

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And there’s also a whole other channel called ask for help

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Like what am I missing here

keen hawk Jun 28, 2020, 3:01 AM

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New players is ask for help

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Thats not technical stuff

somber raven Jun 28, 2020, 3:01 AM

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So again they created an entire channel just to post a link

keen hawk Jun 28, 2020, 3:02 AM

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Just submit a ticket, why are you angry 😂

somber raven Jun 28, 2020, 3:02 AM

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Well they could just put it in the welcome room

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Because they don’t ever reply

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That’s the whole reason I’m here

keen hawk Jun 28, 2020, 3:02 AM

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I get replies within 2 to 3 days

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Which is fast

somber raven Jun 28, 2020, 3:02 AM

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That’s not fast

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Which is exactly why I want to talk to an actual person who works for the company

keen hawk Jun 28, 2020, 3:02 AM

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Considering corona, and that this is a mobile game, thats pretty fast

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The main mk11 game gets replies in roughly 2 days

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Are you expecting instant responses? 😂

somber raven Jun 28, 2020, 3:03 AM

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I can call EA very easily Through mobile number and get instant help

keen hawk Jun 28, 2020, 3:03 AM

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This isnt ea

somber raven Jun 28, 2020, 3:04 AM

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You would think another multi million dollar no multibillion dollar company would have the same type of customer support

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Or at least some customer support

keen hawk Jun 28, 2020, 3:05 AM

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There is customer support, you have to submit a ticket

somber raven Jun 28, 2020, 3:05 AM

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I have already

keen hawk Jun 28, 2020, 3:05 AM

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Then good, wait

somber raven Jun 28, 2020, 3:05 AM

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What are you not getting about that

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It’s been two weeks I’m sick of waiting

keen hawk Jun 28, 2020, 3:05 AM

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Send another one, or message them on twitter regarding the status of your ticket

somber raven Jun 28, 2020, 3:05 AM

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I’ve already done that and have screenshots

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I’ve even messaged Facebook support page

keen hawk Jun 28, 2020, 3:06 AM

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Theres not much else you can do but wait then man, no point getting angry here as noone here is in charge of support

somber raven Jun 28, 2020, 3:07 AM

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Which brings me back to my point that it is stupid to have this entire channel just to post a link

keen hawk Jun 28, 2020, 3:07 AM

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If its cross platform though, it'll be unlikely they'll do anything, same as with any other game that hasnt implemented cross platform fully

somber raven Jun 28, 2020, 3:08 AM

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And have an entire channel where you’re supposed to get help and no employees to help

keen hawk Jun 28, 2020, 3:08 AM

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Better than having the link be buried under many many other pins

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The employees here would have to submit a ticket anyway, what dont you get

somber raven Jun 28, 2020, 3:08 AM

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An entire channel to post one link that could’ve been the first thing you see in the welcome channel really

keen hawk Jun 28, 2020, 3:08 AM

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Dude stop taking your frustration out here, noone here works for support youre just being toxic

somber raven Jun 28, 2020, 3:09 AM

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You should be mad too

keen hawk Jun 28, 2020, 3:09 AM

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Sure man 😂

somber raven Jun 28, 2020, 3:10 AM

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Like you’re defending a multi million dollar company that has a the funds and means to help their customers but they don’t give it the time of day

keen hawk Jun 28, 2020, 3:11 AM

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Again, noone here works for support, theyre community managers

somber raven Jun 28, 2020, 3:11 AM

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My point why aren’t there people here for support when they have the means to do so

keen hawk Jun 28, 2020, 3:11 AM

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Because they have a support system that works

somber raven Jun 28, 2020, 3:12 AM

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Or even just a phone number you can call to get help with your account like everybody else has

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If their support system works I would’ve gotten help a very long time ago

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Any other game company that I have ever had a problem with I got support very easily and very quickly

keen hawk Jun 28, 2020, 3:12 AM

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Dude is still forgetting were in a pandemic

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So you should expect support to be slow af

somber raven Jun 28, 2020, 3:13 AM

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Again I needed help with EA two days ago and what did I get? help with EA

keen hawk Jun 28, 2020, 3:13 AM

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Yup, but this isnt EA

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I submitted a ticket 3 days ago for this and got a reply today

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Just. Wait.

somber raven Jun 28, 2020, 3:14 AM

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Exactly what I’m talking about Warner Bros. make the same amount of money why don’t they have the support

keen hawk Jun 28, 2020, 3:14 AM

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"the same amount of money"

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Theyre selling their gaming division as theyre in huge debt

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So no, they dont make as much 😂

somber raven Jun 28, 2020, 3:14 AM

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With the way they treat their customers that doesn’t surprise me

keen hawk Jun 28, 2020, 3:14 AM

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EA might potentially be buying wb games, so if you wait long enough you can contact ea

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Just stop 😂

somber raven Jun 28, 2020, 3:15 AM

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I should not have to wait two weeks to fix a simple problem

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Nobody should have to wait two weeks with something this easy

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Not even you even though you’ve been bashing me the entire time

keen hawk Jun 28, 2020, 3:16 AM

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Its not simple, it means implementing a temporary cross platform to get data across

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Many games use cloud saves but dont let you carry your stuff cross platform, even mk11 doesnt 😂

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Ive been bashing you as youre getting mad at people for no reason

somber raven Jun 28, 2020, 3:18 AM

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You know somebody said the same thing about Nintendo when it came to the animal crossing games but when I got a hold of somebody from Nintendo it was literally about five minutes before I got help and everything worked

keen hawk Jun 28, 2020, 3:18 AM

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Yup, again, thats nintendo

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Dude this isnt for this channel, if youre gonna complain at least move to #💬-general

somber raven Jun 28, 2020, 3:19 AM

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I’m not mad at specific people I’m mad at The company on a corporate level for not helping their people

keen hawk Jun 28, 2020, 3:19 AM

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They offer help.... In the form of submitting a ticket and waiting

somber raven Jun 28, 2020, 3:19 AM

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And obviously that doesn’t work

keen hawk Jun 28, 2020, 3:19 AM

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Its also a mobile game

somber raven Jun 28, 2020, 3:20 AM

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That doesn’t change a single thing

keen hawk Jun 28, 2020, 3:20 AM

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So a lot less resources will be devoted to it

minor solstice Jun 28, 2020, 3:20 AM

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._.

somber raven Jun 28, 2020, 3:20 AM

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If somebody spends over $200 on a game they should be able to get help

keen hawk Jun 28, 2020, 3:20 AM

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Theres nothing wrong with your account apart from the game not implement cross platform

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So support wise they cant do anything anyway until that's in

somber raven Jun 28, 2020, 3:21 AM

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Again somebody said the same thing about Nintendo but I got help within five minutes where I contacted the company and somebody actually answered

keen hawk Jun 28, 2020, 3:21 AM

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Again, nintendo

somber raven Jun 28, 2020, 3:21 AM

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If literally every other company can support its people why can’t Warner Bros.

keen hawk Jun 28, 2020, 3:22 AM

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Dude honestly im out, im not gonna aid in cluttering this anymore. Ive tried to help but all it seems you wanna do is complain about stuff completely unrelated to your issue

somber raven Jun 28, 2020, 3:22 AM

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I don’t wanna talk to you anyways I wanted to talk to somebody who could help you know? somebody who works for the company

keen hawk Jun 28, 2020, 3:23 AM

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Then submit a ticket

somber raven Jun 28, 2020, 3:23 AM

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I already did can you not read

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I submitted the ticket two weeks ago they still haven’t gotten back

keen hawk Jun 28, 2020, 3:23 AM

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Send another

somber raven Jun 28, 2020, 3:23 AM

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I submitted a ticket I already did

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I have sent multiple

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Again I stated that like three times and apparently you can’t read

keen hawk Jun 28, 2020, 3:24 AM

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Obviously i cant

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Maybe send a 4th

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Instead of hurling out insults at wb or the server for not being how you like it

somber raven Jun 28, 2020, 3:25 AM

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That just proves it I said stated not sent I have stated__ that I have sent multiple tickets__ three times

keen hawk Jun 28, 2020, 3:25 AM

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Then be patient

somber raven Jun 28, 2020, 3:25 AM

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Half a month is long enough

keen hawk Jun 28, 2020, 3:26 AM

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You haven't lost anything, your account is still on the original platform you used, same with most non-cross platform games

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But again, the ways of contacting support are given in pinned messages

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You just need to wait

somber raven Jun 28, 2020, 3:28 AM

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Most “non-cross platform games“ aren’t actually non-cross platform you just need to get a hold the company to get the help

minor solstice Jun 28, 2020, 3:28 AM

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._.

keen hawk Jun 28, 2020, 3:28 AM

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Bruh

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Reread that please

somber raven Jun 28, 2020, 3:28 AM

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I have clicked on those links before on their actual website and have gotten no help I’ve clicked on those links and sent multiple emails they haven’t replied

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And I put it in quotes for a reason because that’s been proven with multiple games

keen hawk Jun 28, 2020, 3:29 AM

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2 weeks, in a pandemic, on a mobile game with less resources and a smaller team devoted to it than the console/pc releases, is not too long

somber raven Jun 28, 2020, 3:29 AM

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It is when you can get help through literally anybody else

keen hawk Jun 28, 2020, 3:29 AM

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Ea and nintendo arent wb

somber raven Jun 28, 2020, 3:30 AM

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Any other company you Need help with will give you help

flat crown Jun 28, 2020, 3:30 AM

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EA will kill MK

somber raven Jun 28, 2020, 3:30 AM

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I highly doubt that knowing how popular the Mortal Kombat franchise is

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I also find it funny that there is a rule against speaking out on Warner Brothers so you can’t call them out on their bullshit like this

keen hawk Jun 28, 2020, 3:33 AM

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Bye

flat crown Jun 28, 2020, 3:34 AM

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Buy)

orchid dune Jun 28, 2020, 11:05 AM

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The way this channel became a rant channel...

glossy tiger Jun 29, 2020, 2:14 AM

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Guys, if you didn't connect to WWID and lost your account they say they can't get it back

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sucks

keen hawk Jun 29, 2020, 3:27 AM

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Thats the point of WBID is it not?

marsh vale Jun 29, 2020, 3:33 AM

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I started emailing a person

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And now he won't respond he said he would restore all my purchases and give me any 3 characters and i told him all the stuff and gave him the information he needed and he won't respond and it been almost a whole day

keen hawk Jun 29, 2020, 3:36 AM

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"started emailing a person" did you submit a ticket or did you just email someone?

marsh vale Jun 29, 2020, 3:36 AM

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I went to customer support from the game

keen hawk Jun 29, 2020, 3:38 AM

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In that case, make a new ticket here:
https://go.wbgames.com/MKhelp

Describe whats happened and attach screenshots of your conversation. Also include the ticket reference for the conversation you had if you have one

marsh vale Jun 29, 2020, 3:38 AM

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Thank you

keen hawk Jun 29, 2020, 3:38 AM

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But its only been a day, so give them a bit more time

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If they havent responded in another day or 2 then send a ticket

marsh vale Jun 29, 2020, 3:39 AM

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Okay i will

keen hawk Jun 29, 2020, 3:39 AM

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Just get the screenshots and that ready so you dont lose them by accident

marsh vale Jun 29, 2020, 3:39 AM

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Ok

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Done

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Thank you

random slate Jun 29, 2020, 6:52 AM

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Is there any way to report a hacker?

ivory karma Jun 29, 2020, 7:17 AM

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The way to report hacker👇
https://go.wbgames.com/MKhelp

random slate Jun 29, 2020, 7:21 AM

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Thanks

slender hull Jun 29, 2020, 3:42 PM

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Can someone help me,I have an wbplay account that is mine with good progress I play it on my phone(android) but when I try to connect to the exact same account on ipad I don't have the same progress,why?

potent wadi Jun 29, 2020, 4:17 PM

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Crossplay isn't supported. You lost your progress by switching platform.

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Follow the link alfasef posted above and tell the support all the details

rocky flower Jun 29, 2020, 4:22 PM

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Can you get your progress back after submitting a ticket? cus so many people unknowingly do that.

glossy tiger Jun 29, 2020, 5:39 PM

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The circle tap mini game is not working like for injustice 2 raiden in his sp2 you get a circle to tap on I double tap it but the damage does not increase

glossy tiger Jun 29, 2020, 6:12 PM

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@rocky flower only if you connected to wwid

slender hull Jun 29, 2020, 6:52 PM

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my question is... why in the name of god isn't there cross platform (ios-android)

glossy tiger Jun 29, 2020, 8:02 PM

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i dunno

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they should make it

hard terrace Jun 30, 2020, 1:27 AM

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When a FW game finishes and there's a connection drop, all the XP gained is lost (+0xp). Please fix it.

tribal nebula Jun 30, 2020, 5:37 AM

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yeah I got a problem for you guys you should bring back umk3 to the AppStore

glossy tiger Jun 30, 2020, 6:06 AM

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finally the data connection required bug is now fixed

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I took a break from the game cause of it

mental nymph Jun 30, 2020, 9:34 AM

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guys when i download the game after finishing the download it always said can't install the game and when i tried to open it it freeze and loading screen and a word starting
can anyone help

ivory karma Jun 30, 2020, 10:53 AM

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@mental nymph https://go.wbgames.com/MKhelp
Tell your problem to them

sterile blaze Jul 1, 2020, 9:56 AM

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Can't install mk mobile app on other phone

tepid goblet Jul 2, 2020, 7:56 AM

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It's gone?

tiny creek Jul 2, 2020, 10:28 AM

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Please solve the problem of data connection in this game

ivory karma Jul 2, 2020, 10:31 AM

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You need to wait quarantine end

glossy tiger Jul 2, 2020, 6:50 PM

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How i can report bug in game because i found big one?🙄

ivory karma Jul 2, 2020, 7:03 PM

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What is it?

glossy tiger Jul 2, 2020, 7:05 PM

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Talent points

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I got 103 talent points🤣

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I did not abuse bug its just happened

ivory karma Jul 2, 2020, 7:14 PM

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Thats normal

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But if you want, you can go here
https://go.wbgames.com/MKhelp

glossy tiger Jul 2, 2020, 7:15 PM

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@ivory karma ty for info

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I hear that 102 is max

rocky flower Jul 2, 2020, 7:17 PM

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Do you really wanna report🙄 why just not use whatever you've got🙄

glossy tiger Jul 2, 2020, 7:19 PM

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Maybe i dont wanna get banned because random bug which i did not abuse!

plucky salmon Jul 2, 2020, 11:56 PM

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I need help on why my ruby pack won’t show

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I waited almost a whole hour but never shown up in my inbox

glossy tiger Jul 3, 2020, 12:32 AM

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MK 11 Scorpion after his krushing blow

nocturne ridge Jul 3, 2020, 10:23 AM

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I never got my 149,souls from the soul offers

ivory karma Jul 3, 2020, 10:30 AM

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Souls offers are scam.

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Everybody complains about it

ivory karma Jul 3, 2020, 11:03 AM

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I tested souls offers now and i didn't get my souls

sterile blaze Jul 3, 2020, 4:14 PM

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My game is keep crashing when torrents run in background what should I do????

upper yoke Jul 3, 2020, 5:38 PM

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I took 18 packs of mk11 gold chance. But got only one jade. Is that 18% chance

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😪😪

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Its not 18%. Its not even 5%

potent wadi Jul 3, 2020, 5:43 PM

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It's 5,5% (1/18). In the pack, to achieve 18% chance, you will need to open ~100 packs. The greater the sample, the better the probability adjusts. 18% means 18 out of 100.

#

If you divide 100 / 6 = ~17 packs to get at least one Jade, which happened to you.

#

Now, please use this channel to report actual bugs/issues with the game. Thank you.

tidal rain Jul 3, 2020, 8:18 PM

#

He did the math

#

Looks like this game is a math class and nothing else

potent wadi Jul 3, 2020, 8:39 PM

#

It's probability. I can explain more but it would be good to watch youtube vids or taking books about statistics.

hearty remnant Jul 4, 2020, 1:42 AM

#

i lost my 300 day streak of logins without missing a single day

potent wadi Jul 4, 2020, 1:43 AM

#

https://go.wbgames.com/MKhelp

#

This link is pinned in this channel as well.

hearty remnant Jul 4, 2020, 2:21 AM

#

thank you

glossy tiger Jul 4, 2020, 2:34 AM

#

why wont they give back account if not connected to wbid

#

now i cant get back my old account that had like good cards

nocturne ridge Jul 4, 2020, 8:02 AM

#

When I try to log into my account it keeps on saying this account is associated with it and I have just installed it again.

#

I try to log in with wbplay

#

But it just says it is associated even tho just installed it again

#

Can u just fix account issues in general like login in and stuff

formal mist Jul 4, 2020, 4:35 PM

#

How long does it usually take for WB to see the email and reply to a ban appeal

wary mountain Jul 4, 2020, 5:35 PM

#

99,9% of the people got more kabals than other cards from this MK11 Gold Packs. Also, 95% of those who opened more than 50 packs got lower drop chances compared to what the pack says.

potent wadi Jul 4, 2020, 5:37 PM

#

It's completely random, hence the contrast between the different cases each people got.

#

I'm one who spent more than 50 packs. 58 to be exact, got 10 mk11 chars. 10/58 = ~17.24% which will get closer to 18% if I opened more. That's how probability works.

wary mountain Jul 4, 2020, 5:41 PM

#

And what about kabal?

potent wadi Jul 4, 2020, 5:45 PM

#

It's **completely **random. A lot of people got many Kabals from the mk11 gold pack, I got only one and a ton of Raiden and Jades. There is no hidden conspirancy against us, it's just how unpredictable can be the randomness.

olive cedar Jul 4, 2020, 8:25 PM

#

I really need kabal lmao

#

which pack is better? mk11 gold or nether realm elder god?

#

probability would rely more on the latter.

potent wadi Jul 4, 2020, 8:35 PM

#

mk11 gold has 6% probability and nreg pack has 5%, not to mention there is 99-souls difference. Definitely MK11 Gold Pack.

olive cedar Jul 5, 2020, 11:22 AM

#

Have you seen the character pool? the latter is obv better because the chars are challenge cards

#

Also there's maybe over 30 gold non challenge cards and its around 82 percent for unlocking them in the mk11 gold pack? How is that thinking smart.

#

if its an mk11 gold pack, tbh the chances for unlocking them should be higher but oh well...

#

atleast jade and raiden are with me

tired dock Jul 5, 2020, 11:27 AM

#

in the end it's back to kombatant's preferences and need
mk11 gold pack is better for those who seek more chance of mk11 gold or those who have nearly maxed all gold card (veterans). while NEG pack is better for those who seek more fusion on Netherrealm/ Elder god challenge card/ good basic gold card while still getting a chance to get mk11 gold

olive cedar Jul 5, 2020, 11:28 AM

#

indeed, I prefer the 350 soul pack so I'll stick with that

#

elite nether realm elder god and the normal nether realm elder god pack are my favs

wary mountain Jul 5, 2020, 11:42 PM

#

mk11 gold has 6% probability and nreg pack has 5%, not to mention there is 99-souls difference. Definitely MK11 Gold Pack.
@potent wadi 178 packs opened and the chance was slightly below 5% for MK11 Pack 🙂

upbeat spade Jul 6, 2020, 2:41 AM

#

I have a problem, I was about to do the Jax Briggs challenge, but it says it just gonna award 50 souls at the end, can someone help me with this?

potent wadi Jul 6, 2020, 2:51 AM

#

@upbeat spade The rewards are fine. That is just a visual bug.

#

178 packs opened and the chance was slightly below 5% for MK11 Pack 🙂
@wary mountain that is just your luck, not a bug.

simple sapphire Jul 6, 2020, 3:49 AM

#

uh, excuse me, but my account with alot of skins on mortal kombat mobile , got all my skins deleted, even though I made an account so it can save my progress? Any suggestions?

upbeat spade Jul 6, 2020, 9:07 AM

#

The rewards are fine. That is just a visual bug.
Thanks

severe cypress Jul 6, 2020, 12:06 PM

#

Will there be a Mk11 scorpion sp1 fix in the next update

orchid dune Jul 6, 2020, 1:08 PM

#

Yes, they already said this will be fixed

small phoenix Jul 6, 2020, 4:37 PM

#

Can any of you help me I’ve got 2 accounts accosioted with my email and whenever I try to log into my account it logs into the low level account and I want thaf deleted so I can log into my main account which I haven’t been able to get into since 2 months ago

small phoenix Jul 6, 2020, 4:55 PM

#

Please help if you can

potent wadi Jul 6, 2020, 5:07 PM

#

Thing is that you cannot associate more than one account per email.

tired dock Jul 6, 2020, 6:03 PM

#

probs ur first (oldest) associated account has been overridden by ur second (newest) associated account

small phoenix Jul 6, 2020, 7:14 PM

#

So is it gone forever?

#

Becuase I had like 7 diamonds in 100 days on that account some even fused once and twice

#

Yeah my two accounts are associated with each other today I packed jade with the account spent like 3 hours trying to get it back

#

I’ve tried every email

#

What do you mean

#

Oh ok thanks

#

I’ll try that

#

Yeah I get it

#

I’ll try it thanks bro

#

Haven’t logged in yet

#

Still doing the tutorial

#

To get past it

#

Nah

#

Didn’t work

#

Packed jade and raiden twice today as well 😦

#

Yeah that’s how it worked

#

Every time I deleted the game it automatically logged into my main

#

But after I closed it when the next time I loaded it up it loaded on my bad account

#

Yeah I saved the account

#

The wb support are terrible

#

I gave them every bit of detail and there like sorry I need more detail

#

Might just start again

#

Yeah I guess

#

I’ll just play on my second account I’ve got mk11 raiden on their atleast

#

Yeah that would be nice

#

Sure

#

I had so much on that account

#

I had like 128k warlock qaun chi and fusion x scorpion inferno

tired dock Jul 6, 2020, 8:09 PM

#

So is it gone forever?
@small phoenix if that is the case, yes, it's gone

small phoenix Jul 6, 2020, 8:09 PM

#

Ohhh for gods sake

#

I did lose it a few months back but I got it again

#

And then lost it again😂

tired dock Jul 6, 2020, 8:11 PM

#

however, if this kind of things happen, which is considered as a big trouble, there should be support which could help u to retrieve it back using like the logs on the servers. i've seen something like this in another place, maybe wb doesn't work like that...

glossy tiger Jul 7, 2020, 12:19 AM

#

@small phoenix oof i lost my account with 5 fused black dragon kano

small phoenix Jul 7, 2020, 12:19 AM

#

I had x cutthroat kano back in 16

glossy tiger Jul 7, 2020, 12:19 AM

#

they say they cant give back cuz not connected to wwid

#

oh yeah

small phoenix Jul 7, 2020, 12:20 AM

#

Yeah that’s what they said

glossy tiger Jul 7, 2020, 12:20 AM

#

it used to be cheap af

#

i remember that

small phoenix Jul 7, 2020, 12:20 AM

#

Trust

#

Same with injustice scorpion

#

He’s the next diamond

#

It will be injustice team
Injustice 1 scorpion
Injustice 2 raiden
Injustice 2 sub zero

#

It’s so predictable what they will do

#

I packed mk11 jade the hour before I lost it

potent wadi Jul 7, 2020, 12:28 AM

#

@small phoenix stop talking about it in this channel. There are other channels for it.

halcyon citrus Jul 7, 2020, 10:47 AM

#

How do I submit a ticket in here?

junior berry Jul 7, 2020, 10:48 AM

#

https://go.wbgames.com/MKhelp

halcyon citrus Jul 7, 2020, 10:49 AM

#

Thank you

orchid zenith Jul 8, 2020, 12:12 AM

#

My account has been suspended I did nothing wrong all the money put to it gone

potent wadi Jul 8, 2020, 12:22 AM

#

Follow the link above and tell them the situation with all details

elfin folio Jul 8, 2020, 12:41 AM

#

Does anyone else have this problem trying to load Mk on a iPhone Se second gen but it loads on a different device.

hearty remnant Jul 8, 2020, 1:49 AM

#

aight so i did the support ticket and now theyve told me they cant reset my login streak back to 300 and they cant compensate me, whats the point?

glossy tiger Jul 8, 2020, 1:21 PM

#

Helou

marble eagle Jul 8, 2020, 4:32 PM

#

A bug for Jades equipment (Bojutsu staff) or the Sindels RIng: when i have the Sindels ring equipped on starting player and the enemy starting player (not any variation of jade and the starting character did not have the staff) misses any attack my character copies the buff for bojutsu staffs damage boost. Even though the Jade with the Bojutsu staff is tagged out. Not sure if that is how the buff copy is suppose to happen cause the copies condition is the buff has to activate on active character.

true halo Jul 9, 2020, 6:52 AM

#

Hello I just go this msg from a guy that sells hacks, he isn't on this server though.

old plaza Jul 9, 2020, 10:57 AM

#

I deleted my account and it had a WB account and i tried to sign in the other day but it said i had already signed in but oh well i have some good diamonds already

thorn umbra Jul 9, 2020, 12:06 PM

#

Good morning how are you doing today has anyone heard about the Mortal Kombat Mobile update yet

timber pulsar Jul 9, 2020, 12:27 PM

#

This isn’t the place 🤦‍♂️this place is for reporting bugs and lost accounts @thorn umbra

old plaza Jul 9, 2020, 2:21 PM

#

Hello i have found a bug. I was playing faction wars and it kicked me out of the game. It was also having trouble loading after a battle please fix this bug

severe cypress Jul 9, 2020, 5:57 PM

#

@old plaza it's not a bug if the servers are too busy or if your connection is slow or if you keep the app in background and do other stuff there won't be any sync between your game data and the cloud data resulting the above problems

thorn umbra Jul 9, 2020, 8:43 PM

#

Hi my email address is not logging in I can't get my login stuff because of it now it worked this morning but after that it didn't work

quasi haven Jul 10, 2020, 4:31 PM

#

@small phoenix have you tried using the password for the old account?

#

and for that matter, was one iOS and the other android, because they are separate.... so that might save it for you.

arctic slate Jul 10, 2020, 11:11 PM

#

I bought Dark Raiden card with my money, but the thing is that the payment was not effected and it took the money that the card had the price. But still, didn't get the card...

flat narwhal Jul 11, 2020, 6:37 PM

#

I recently bought the Renegade Champion Pack from Special Offers and it never gave me the pack at all but it still charged my credit card, please help.

tidal rain Jul 11, 2020, 6:38 PM

#

You should write a mail to WB support, which is also present in-game ..

flat narwhal Jul 11, 2020, 7:17 PM

#

i did

potent wadi Jul 11, 2020, 8:37 PM

#

Judging the amount of reports like this, I highly recommend to avoid purchasing in-app until server issues or a new update comes.

meager sequoia Jul 12, 2020, 1:14 PM

#

I deleted the app and redownloaded it and i log into my account im missing all my cards my golds missing my 1 diamond missing everything

minor solstice Jul 12, 2020, 2:50 PM

#

@meager sequoia do you have WB account?

meager sequoia Jul 12, 2020, 5:40 PM

#

Yes

wispy fiber Jul 12, 2020, 7:09 PM

#

How to ban appeal

tight folio Jul 12, 2020, 7:24 PM

#

@wispy fiber Submit a ticket at https://go.wbgames.com/MKhelp under the Ban Appeal category.

wispy fiber Jul 12, 2020, 7:38 PM

#

Add the email address that account is associated with right?

tight folio Jul 12, 2020, 8:06 PM

#

I would do that, yes

wispy fiber Jul 12, 2020, 10:44 PM

#

Thanks i did that

teal skiff Jul 13, 2020, 4:02 PM

#

i need help with restoring my old account.

haughty lantern Jul 13, 2020, 4:48 PM

#

Why "recharge energy by seeing ads" doesn't work anymore?

#

Game freezes after I click that.. any workaround?

tired dock Jul 13, 2020, 6:16 PM

#

yea, sometime it's just not working, but after the first freeze it'll work
usually it's work for around 3-5 out of 5 for me

tidal rain Jul 13, 2020, 6:24 PM

#

Same with ads too for souls

frank haven Jul 14, 2020, 7:57 AM

#

I often meet players with hacked tower equipment, are they banned for this at all?

teal skiff Jul 14, 2020, 10:15 AM

#

I srsly need help with my old progress its been days im sending ticket but all i get bot mails .it doesnt even help me at all..im very disappointed about WB.They dont even help the customer that spent money in game... even in here i get ignored.

tidal rain Jul 14, 2020, 1:43 PM

#

I think they're low on staff with everything's that's been going on

#

They aren't even announcing anything even for the update

#

*I mean they're doing it super slow

wary mountain Jul 14, 2020, 2:46 PM

#

I often meet players with hacked tower equipment, are they banned for this at all?
@frank haven No, they're not.

finite jay Jul 14, 2020, 11:21 PM

#

Hi

finite jay Jul 14, 2020, 11:41 PM

#

Hello, I wanted to request a ticket, because the message to change the password does not reach me. I have evidence that it is my account, the email is fine, but I do not know what happens.

torn spoke Jul 14, 2020, 11:43 PM

#

Help please. How do I link my account to another email address and is it even possible

visual whale Jul 16, 2020, 4:18 AM

#

Account data wipe out, Account already link with WB, Account max out, Account is 2 years...I gave them my Player ID in game and username..still the Support team said my account was not link to WB and it can't be recovered??? Seriously are they even checking the account through player ID? Why we have support team when they don't give a shit

crimson karma Jul 16, 2020, 4:39 PM

#

guyz how do i contact support plz some one help i downloaded the game again after long tiem but i have different cellphone account is not opening

#

even submit a ticket from website as well

glossy tiger Jul 16, 2020, 4:40 PM

#

the game will not login frm other fone if the os has changed

crimson karma Jul 16, 2020, 4:45 PM

#

but the problem is when i open mortal kombat it says account suspended i cant even make new account etc as well lol

#

and why i cant login back my old account

glossy tiger Jul 16, 2020, 4:45 PM

#

idk

potent wadi Jul 16, 2020, 5:06 PM

#

There is something called "pinned messages"

#

If you're on discord mobile, swipe to the left

crimson karma Jul 17, 2020, 9:12 AM

#

They wont reply tickets

#

😩 😫

unborn tusk Jul 17, 2020, 4:26 PM

#

Hello there’s major bug with the game when playing on 2 devices on iOS. Also submitted in game ticket

#

If a mod ping SME directly I can share more details. It is a potential exploit hopefully fixed before new tower cause can repeat Shao khan and daily objectives right now. I think I isolated how it is happening

#

Pings me

kind palm Jul 18, 2020, 2:14 PM

#

how can i report hacks effectivilly?

#

support from app is not a good option

#

never solve my problems

civic oriole Jul 18, 2020, 2:21 PM

#

how can i report hacks effectivilly?
@kind palm
What do you face!?

kind palm Jul 18, 2020, 2:26 PM

#

sorry

#

here is not possible send prints

#

but...

#

my opponent receveid damage bigger than her life and win the fight

#

how is this possible?

#

life = health

marble eagle Jul 18, 2020, 3:02 PM

#

Yes it is possible

kind palm Jul 18, 2020, 3:07 PM

#

how?

marble eagle Jul 18, 2020, 4:56 PM

#

healing, recovery

kind palm Jul 18, 2020, 5:33 PM

#

healing, recovery
@marble eagle Oh, really. I don't waa thinking about it

tight folio Jul 18, 2020, 5:59 PM

#

The only place to effectively report hackers is WB Support. They will take the ticket and look into it, but ultimately will not be able to report to you what happens with the user for the sake of privacy.

#

They would need sufficient information or evidence to look into it as well.

brisk wagon Jul 19, 2020, 12:04 PM

#

Hi
Is there any way I can retrieve an account that is suspended (I didn't even try to hack but apparently as they say it was found cheated )
How do I know if another one logged into my account and cheated or try to cheat. I didn't know if there was anyone who logged into my account.
I even change the password for the account the night before suspension because I got a message that another device progress was interrupt when I enter the game
That moment I went to WBplay.com and changed it
5 hours later I'm suspended
I emailed support for 5 days untill now , they reply last time it was found cheated and you will never get it back.
I just want it's not y fault if someone's hacked my account and when I learned there's progress made but not me I change the password.
I got All golds maxed out and 50% diamonds almost maxed out. How could I cheat when I have these collection.

marsh merlin Jul 19, 2020, 3:32 PM

#

Once you cheat
Your account is gone forever
Don't act like a kid and say "I never cheated"
The game doesn't suspend legit players
You shared details with someone
Or you tried to do something which resulted in suspension

brisk wagon Jul 19, 2020, 5:41 PM

#

OK let me stop you here cause you don't know anything but you got a tongue to speak with confidence.
First I didn't cheat.
Second I talked to the moderator not to u noobie boy.
Third I'm by far older than you and your parent.
Fourth If I cheat or try to cheat as you say that's not of your business.
Fifth and First I didn't cheat and I'm legit Player whether u like it or not

#

And geah the game suspended legitimate players over the past weeks because they were grinding souls via quest so hard and they got banned.

unreal turret Jul 19, 2020, 5:49 PM

#

ratio'd 😹😹

potent wadi Jul 19, 2020, 6:55 PM

#

People, submit a ticket using the form

#

In the form you have a "Ban Appeal" option, and be as detailed as possible

glossy tiger Jul 19, 2020, 10:21 PM

#

Lmao

hard terrace Jul 20, 2020, 11:14 AM

#

"Recharge Team" button does not work sometimes and game goes unresponsive... So many FW Fatal Battle attempts have been in vain. Fix the button or add a way to pause the FW battles until the energy is full.

civic oriole Jul 20, 2020, 3:47 PM

#

Same with free souls button

wide token Jul 20, 2020, 10:54 PM

#

MK11 Scorpion still has delayed attacks after he performs his krushing blow on his sp1. Previously, his spear would appear instantly back into his hand, now it takes like 0.5 seconds. Still a “fix” from what it was, but not a proper fix.

glossy tiger Jul 20, 2020, 11:21 PM

#

Very disappointed. I’ve been waiting for Klassic Scorpion for 2 months, and his Passive literally is nonfunctional. He doesn’t do block breaker on +80 Spear, and he doesn’t pull out the most wounded enemy from battle. PLEASE Fix this. I’m disappointed.

ancient scaffold Jul 20, 2020, 11:21 PM

#

This,has been very common bug for me after the 2.7 update,when I go to faction wars and I press "Start Battle" and I click the 5 battles option,it proceeds as usual but in the second match of the 5 battles,when I press start,the game immediately was fade to black then crashed

raw nexus Jul 20, 2020, 11:36 PM

#

Scorpion MK11 Sp1 still not fixed. He is freezing after spell debuf. Debuf still appears randomly after crushing.

wary mountain Jul 20, 2020, 11:41 PM

#

Raiden sp1 is still not buffed. All 3 cards has the same stats...

ashen sandal Jul 20, 2020, 11:49 PM

#

I deleted the game earlier today bc I thought the maintenance was a glitch or something of the sort, and all of the sudden I’m not logged into my account, I spent about $15 and I would love to know how to recover my account

#

I’m on IOS btw

glossy tiger Jul 21, 2020, 12:31 AM

#

Hi please fix the "sp1" of Klassic Scorpion, it is no longer unblockable !! He is my favorite character because of that characteristic and he is also the one I use the most. It's a shame. I had so eagerly awaited this update...

kind cosmos Jul 21, 2020, 12:39 AM

#

Fix The sp1 of klassic scorpion!!

wary mountain Jul 21, 2020, 12:55 AM

#

Next update

#

Hi please fix the "sp1" of Klassic Scorpion, it is no longer unblockable !! He is my favorite character because of that characteristic and he is also the one I use the most. It's a shame. I had so eagerly awaited this update...
@glossy tiger Very disappointing update. I wasted 45k souls on MK11 Gold packs and got 6 less mk11 golds than i should have got, and know i see that their stats are the same and sp1 of raiden is not buffed...

buoyant stirrup Jul 21, 2020, 1:43 AM

#

spent 4k souls on mk11 pack - no even one MK11 kard pulled 🤬 🤬 🤬

eternal shore Jul 21, 2020, 1:51 AM

#

@potent wadi I reported that Epic card Smuggler Luck from BD tower has glitch in its luck being active for some 1 to 3 secs..
I understand you may not be responsible but as I already have reported it almost 2 months back to support team.... to whom should I ask now.
what is the probability that new tower equipment will noy show same issue.
:( I hope u understand that fatal 200 gave that epic equipment and after playing 200 matches all you get a malfunctioning card

signal hornet Jul 21, 2020, 3:58 AM

#

Klassic Scorpion SP1 doesn't blockbreak on 80%. Is it a bug, or is it intentional?

stone summit Jul 21, 2020, 5:06 AM

#

^ been having this issue a lot

civic oriole Jul 21, 2020, 6:24 AM

#

I am not getting the option to update!?...

glossy tiger Jul 21, 2020, 6:26 AM

#

uninstall and install again

#

or ping mods

glossy imp Jul 21, 2020, 6:29 AM

#

Sent Bug Report. Unable to play level 96/100 of Shao Kahn tower. Each attempt caused game to crash and needed to be rebooted. IOS Platform.

warm flicker Jul 21, 2020, 7:01 AM

#

So Mk11 Skorpion can't cripple any more? Nerf?

junior berry Jul 21, 2020, 7:04 AM

#

@warm flicker He still can Cripple on his krushing blow. There is a possibility that your opponent has debuff resistant equipment or talent.

warm flicker Jul 21, 2020, 7:04 AM

#

Na I checked it multiple times , it doesn't work anywhere

#

Hold up imma check again in battle mode

#

@junior berry doesn't work 90% times

#

Unleashed like 20 krushing blows , got cripple like 2 times

modest ibex Jul 21, 2020, 8:52 AM

#

Hey am I the only one who is facing a problem with klassic scorpion whose sp 1 is no longer a block breaker for 80% +

#

Klassic scorpion was one of the best gold cards in my roster I have defeated most powerful enemies with this card also I was able to complete the fatal black dragon tower because of him, and now he is a trash.... Rip my best card F

rancid drift Jul 21, 2020, 10:49 AM

#

After the update, Klassic scorpion sp1 is not functional despite achieving 80+. Mk11 sub zero has not provided ice clone when an mk11 team mate was KO'd. Assassin skarlet after achieving rain blood is not having the enemy bleed after block breaker or a combo ender at times. Faction war hard difficulty, 2 straight matches, i dint get any fw points after winning. No xp for 3 straight battles in fw. This update is a joke.
Highly disappointed.

#

@modest ibex you're not alone. I too have the same issue

kind palm Jul 21, 2020, 11:18 AM

#

After the update, Klassic scorpion sp1 is not functional despite achieving 80+. Mk11 sub zero has not provided ice clone when an mk11 team mate was KO'd. Assassin skarlet after achieving rain blood is not having the enemy bleed after block breaker or a combo ender at times. Faction war hard difficulty, 2 straight matches, i dint get any fw points after winning. No xp for 3 straight battles in fw. This update is a joke.
Highly disappointed.
@rancid drift I too have the same issue. MK Mobile is a scam.

#

I will leave the game because these problems

#

an update worse than the previous one

glossy tiger Jul 21, 2020, 11:40 AM

#

How about y’all send it through the Mortal Kombat game submit a ticket cause they will respond back

#

But use y’all gmail

modest ibex Jul 21, 2020, 12:04 PM

#

I swear if they take another 4-5 months to fix this I am done..... I am not gonna play this game. I am so so mad about this

kind palm Jul 21, 2020, 1:12 PM

#

The fix should happen immediately

#

To complete all the characters by earning one character a day without repeating, it takes 4 ½ years

#

To wait five months for a correction is to accept being an idiot

#

It took so long to update and still do that shit

#

WTF

raw nexus Jul 21, 2020, 2:55 PM

#

Smuggler's luck still lasts only 1-2 seconds.

#

When Kitana Circle of the Shadow defeats you then revenant doesn't change her. This bug was in previous versions, fixed in 2.6 and now it appears again.

kind palm Jul 21, 2020, 3:57 PM

#

Bug is when it is accidental. These "bugs" are purposeful.

west spoke Jul 21, 2020, 6:58 PM

#

Can i get back my I'd even though I forgot my email

#

I just have a youtube video as a proof

#

😅😅

dim fox Jul 21, 2020, 7:24 PM

#

Idk how to prove this without a picture but my game wont work, it says I need internet connection to play even though Im on full wifi connection. Im stuck on the loading page

weary nymph Jul 22, 2020, 12:07 AM

#

please return to normal the time of relay of kabal mk11💔 😭 😭

#

it takes a long time to come out when a defeated mk11 member

#

please go back to normal kabal of mk 11 that delay affects us in faction war

#

fcsad

tulip tinsel Jul 22, 2020, 8:41 AM

#

issue with klassic scorpion not able to make special attack 1 unblockable with more than 80+ percentage #🎟-submit-a-ticket

frozen bison Jul 22, 2020, 11:21 AM

#

When smoke does a finish combo ender it sound like a triborg, you should fix that #🎟-submit-a-ticket

karmic sundial Jul 22, 2020, 11:31 AM

#

I agree with all the above statements

#

Those peoples fixed scoprpion and nerfed everything else

#

Please remove this game if u want to keep it like this or else fix it right away

frozen bison Jul 22, 2020, 11:34 AM

#

@karmic sundial Except the animation of tremor and terminator to give up

karmic sundial Jul 22, 2020, 11:35 AM

#

Means?

frozen bison Jul 22, 2020, 11:38 AM

#

When those characters are throw to the ground by a ender combo or something they give up inmeretly and you don't have time to protect yourself from them basic attacks

#

They don't have an animation of give up

karmic sundial Jul 22, 2020, 11:50 AM

#

Lol

#

No i dont accept thsese either...

#

Wtf happend to this game

#

Its getting worsr with each update

#

I liked thisbgame much when it was 2.5

rancid drift Jul 22, 2020, 12:05 PM

#

My game is crashing in FW when using mk11 kabal's sp2

#

Mk11 teammates are not applying bleed on combo enders when rain of blood is active

karmic sundial Jul 22, 2020, 12:16 PM

#

Lol

glossy tiger Jul 22, 2020, 12:19 PM

#

my game crashed during normal battle and it counted as a loss and a battle attempt, i have ss proof of this.

topaz owl Jul 22, 2020, 12:20 PM

#

Is it really that big of a deal? 😂

glossy tiger Jul 22, 2020, 12:21 PM

#

YES

#

waited 8 hours for 2 battles?????

topaz owl Jul 22, 2020, 12:21 PM

#

Tf, chill its 1 battle out of 200😂

glossy tiger Jul 22, 2020, 12:21 PM

#

first of all .. 3 hours is alr bad

#

2 is worse

#

shhhhh

#

i hope ur game crashes FrostSeeNoEvil

topaz owl Jul 22, 2020, 12:22 PM

#

Idc 😳

glossy tiger Jul 22, 2020, 12:23 PM

#

u spend 50 souls to refresh 🤐

spiral basalt Jul 22, 2020, 12:23 PM

#

XDDDDDDDDDDDDDDD

topaz owl Jul 22, 2020, 12:23 PM

#

Only for normal 😳😳

glossy tiger Jul 22, 2020, 12:23 PM

#

still

warm flicker Jul 22, 2020, 12:41 PM

#

Bruh since when did 1 battle mean everything,nvm

karmic sundial Jul 22, 2020, 1:01 PM

#

Guys many people r getting lin kuei and BD gears

#

Wtf happening?

frozen bison Jul 22, 2020, 2:41 PM

#

Its getting worsr with each update
@karmic sundial The lazy guys that manage the game dont resolve bugs

#

There are like 5 bugs or more that wasnt resolve in their times

karmic sundial Jul 22, 2020, 3:01 PM

#

Wee

#

Wew

frozen bison Jul 22, 2020, 3:06 PM

#

Wew
@karmic sundial What do you mean with that? 🤣

glossy tiger Jul 22, 2020, 4:29 PM

#

cyrax triborg combo crushed after 2.7 ubdate where do I complaint this...

plain junco Jul 22, 2020, 4:35 PM

#

Doesnt matter they wont listen

tight wolf Jul 22, 2020, 4:37 PM

#

Fix the classic scorpion 🦂 special attack 1 please. It doesn’t break block and doesn’t cause bleed when achieving 80%.

ruby aurora Jul 23, 2020, 3:43 AM

#

I want the passive back to Scorpion klasico is the strongest character I have and the towers are difficult for me without his passive

pliant glade Jul 23, 2020, 8:39 AM

#

I often get this screen when watching ads. I lose my try and get no souls

#

Well I cannot put in the screenshot but it's pitch black and blinking

rancid drift Jul 23, 2020, 10:33 AM

#

My mk11 skarlet is not applying bleed on block breakers when rain of blood is intact

severe cypress Jul 23, 2020, 12:17 PM

#

My mk11 skarlet is not applying bleed on block breakers when rain of blood is intact
@rancid drift Block breaker equipment itself not working for me

rancid drift Jul 23, 2020, 12:27 PM

#

That's 😥 😔

sly notch Jul 23, 2020, 4:27 PM

#

Since my post in #⚔-realm-klash was removed... I'm reporting a bug that caused an image of MK11 Scorpion appear mid-battle after I defeated him. He suddenly appeared while I was battling MK11 Sub Zero. Like he was frozen in a stance but (maybe) didn't affect the battle (as it kinda glitched when he appeared)

Thank you. And keep up the good work.

kind palm Jul 23, 2020, 8:28 PM

#

They are ignoring our bug reports and making each update worse than the last

#

This way even those who are addicted to the game will migrate to another game

#

This was the worst update ever

worn pewter Jul 23, 2020, 8:59 PM

#

MK11 SUB ZERO last victory stance change and it is not attractive. Could you reset the previous one

#

And

#

If MK11 SUB ZERO fights with last opponent and get killed the opponent by special attack 2 then there is a pause and then opponent die. There is something wrong.

#

I mentioned all the above points which is observed after update

frozen bison Jul 23, 2020, 9:30 PM

#

@kind palm All the reason, I dont no why they put a chat to report bugs if later they dont repare them

potent wadi Jul 23, 2020, 11:07 PM

#

Record all the bugs you can and send them through the form.

weary nymph Jul 23, 2020, 11:27 PM

#

@sterile notch gatoo gatoo

civic oriole Jul 24, 2020, 3:23 AM

#

I am not able to upgrade my characters special attacks in spite of having money...
Fix this

kind palm Jul 24, 2020, 4:28 AM

#

If you are being asked to submit a form about the general problems we are having with Scorpion Klassic then the message is being viewed and you are already aware of the problem. Submitting a form will only bureaucratize the process and slow it down. Go through the message and correct it as soon as possible even if a new update is needed. Do it and do it soon. Disappointed with these new problems.

#

The only reason I'm playing the War of Factions is to improve Scorpion Klassic.
It is my problem and that of other players who have been complaining for days here at Discord.

potent wadi Jul 24, 2020, 12:35 PM

#

Use the first link pinned in this channel

primal pelican Jul 24, 2020, 3:35 PM

#

The biggest problem is your tower drop rate free to play players never going to max out rare or epic tower equipments they are only guaranteed only once while you finish a very hard tower which is impossible to complete with maxed out diamond team

buoyant stirrup Jul 25, 2020, 7:23 AM

#

Yes, you will need to spend $100+ to max out rare equipment

frozen bison Jul 25, 2020, 11:41 AM

#

Hello?

#

Why everything I write dissapear magicly? 😂

glossy tiger Jul 25, 2020, 7:32 PM

#

Your request (3994872) hi so with that. the Google account because of the proof of the game I can no longer get. hmm somehow do not understand that ..... makes the 3 characters at first gold and with the 3 characters 1 talents2. Equipment. 3 banner lvl31 If possible. Or you can make me a package. So compared to my old game. I hope somehow that you can help me anyway. Thank you very much T. seurer

stone summit Jul 25, 2020, 8:12 PM

#

@kind palm at this point he’s not even worth it, his special 1 doesn’t even work like it’s described and the game is pretty much broken.

rich veldt Jul 26, 2020, 11:36 AM

#

Mk11 scorpion still bugged sp1 sometimes will just not apply damage and cripple on Fatal Blow, which was also a thing back when he would freeze after Fatal Blow

grand cove Jul 26, 2020, 6:50 PM

#

Game freezes in between attacks, I lost many attempts because of this issue.

grim bay Jul 27, 2020, 1:11 AM

#

Anyone pls help, i cant login on any of my devices, the game keeps showing me 'Data connection required' message!! Ive tried redownloading the app but its still the same 😦 I play in iPhone and iPad btw

potent wadi Jul 27, 2020, 1:22 AM

#

It's a server problem, not your device

wary mountain Jul 27, 2020, 2:36 AM

#

Mk11 scorpion still bugged sp1 sometimes will just not apply damage and cripple on Fatal Blow, which was also a thing back when he would freeze after Fatal Blow
@rich veldt Fatal blow or crushing blow?

rich veldt Jul 27, 2020, 9:38 AM

#

Crushing blow sorry, the one you get with 90%+

north warren Jul 27, 2020, 5:49 PM

#

They need to fix klassic scorpion's sp1 unblockable spear plus bleed cuz it aint workin

stone summit Jul 27, 2020, 6:01 PM

#

They really need to fix their game or change their profession at this point, they ain’t cut out for this

glossy tiger Jul 27, 2020, 8:22 PM

#

New bug found. (Atleast i think its a bug)

In random tagging battles, if Kombat Kup Sonya uses her passive, then a character dies (not the one that got hit by the red kard), KC Sonyas passive is nullified and that character freely tags in and out.

I am certain that it didnt use to happen before.

potent wadi Jul 27, 2020, 8:26 PM

#

I already reported this. I guess this will be fixed in a next update https://twitter.com/WBGamesSupport/status/1287710468480565248

tired dock Jul 27, 2020, 9:13 PM

#

is there any news about fused smuggler's luck bug? @potent wadi DrKabal

potent wadi Jul 27, 2020, 9:25 PM

#

Not afaik

sudden drum Jul 28, 2020, 3:08 PM

#

I have a data connection required problem. Anyone know how to solve it ? my data connection is fast and I don't have problem playing online games.

frozen bison Jul 28, 2020, 8:37 PM

#

@sudden drum Its not your fault, its the sh*t that netherrealm call "server"

wary mountain Jul 28, 2020, 11:55 PM

#

How can i report hackers? Faction war is full of them.

kind palm Jul 29, 2020, 12:08 AM

#

you can't

#

they never solve problems

#

How can we verify if the problem is soved?

potent wadi Jul 29, 2020, 12:09 AM

#

They manually review cracked accounts, so if you don't report, no actions will be taken of course.

#

Stop discouraging reporting. Thank you.

frozen bison Jul 29, 2020, 9:59 AM

#

How can i report hackers? Faction war is full of them.
@wary mountain The only players that play normal is the people who play in low ranks of character fusion

#

The other is only hackers, pay to winners and equipment fusion X

near niche Jul 29, 2020, 11:36 AM

#

Dear.
please help me.
i lost my account by scammer, how can i recovery that account.

warm flicker Jul 29, 2020, 3:35 PM

#

Mk11 Scorpion Still bugged mate!

wary mountain Jul 29, 2020, 4:13 PM

#

The other is only hackers, pay to winners and equipment fusion X
@frozen bison And old players who grind a lot. Pay to win players are good, they keep the game alive, but most of them are hackers, not p2w players.

frozen bison Jul 29, 2020, 4:15 PM

#

@wary mountain old players too but less than hackers, pay to win players shouldnt continue paying unless the developers fix the bugs of the game

wary mountain Jul 29, 2020, 4:16 PM

#

They partially fix a bug. And add other 2...

tired dock Jul 29, 2020, 4:52 PM

#

let's just hope this upcoming patch fix almost all known bug

eternal shore Jul 29, 2020, 5:13 PM

#

please please fix black dragon tower epic Smugglers luck issue please.

#

@potent wadi bro plz plz report the issue of Smugglers luck....
I had already reported it and they said to look into when tower was ongoing.
til now its the same issue.

potent wadi Jul 29, 2020, 5:18 PM

#

Record a video of it and send it through the form, it's the only way

frozen bison Jul 29, 2020, 5:31 PM

#

They partially fix a bug. And add other 2...
@wary mountain Partially you said it

potent wadi Jul 29, 2020, 5:33 PM

#

Ok people let's keep this channel clean. An endless rant won't fix bugs in the game. Thank you.

violet pine Jul 29, 2020, 9:24 PM

#

Dear.
please help me.
i lost my account by scammer, how can i recovery that account.
@near niche you shouldnt fall for stuffs like that again...too much scam everywhere

orchid dune Jul 30, 2020, 1:21 AM

#

Another bug: not a bad one, but kintaro's gear guarantees him bleed in every hit, rather than being 20% or whatever the chance is, it doesnt stacks, but it's still almost guaranteed every hit is a bleed DOT

golden tangle Jul 30, 2020, 12:40 PM

#

Problem of translation in some languages (like in French with some equipments)

wary mountain Jul 30, 2020, 7:37 PM

#

MK11 Scorpion is still bugged. It doesn't apply cripple after krushing blow. Not everytime.

potent wadi Jul 30, 2020, 8:01 PM

#

In what circumstances is the cripple missing?

wary mountain Jul 30, 2020, 8:17 PM

#

I think it's random. I just use sp one when enemy is not blocking and reach over 90%. The enemy doesn't have debuff resistence.

potent wadi Jul 30, 2020, 8:46 PM

#

It could be the talent that gives debuff resistance

wary mountain Jul 30, 2020, 8:55 PM

#

It was against tower teams...

#

And it doesn't mentioned "cripple resistent"

#

I recorded 2 matches. it worked one of 4 times against enemies without debuff resistence and without writing "cripple resistence".

#

Can i attach videos to my ticket?

potent wadi Jul 30, 2020, 9:20 PM

#

Yes

#

That's the only way to prove the existence of bugs

potent wadi Jul 30, 2020, 10:23 PM

#

You'll have to contact the Support via the form or social media since it's a complicated topic.

frosty prairie Jul 30, 2020, 10:32 PM

#

Support form needs in game name of the cheater. Can I skip it?

potent wadi Jul 30, 2020, 10:48 PM

#

All obligatory entries are marked with an *

wary mountain Jul 30, 2020, 11:03 PM

#

I'm pretty sure they are aware of those sites, but don't care.

tired dock Jul 31, 2020, 1:29 AM

#

they have no authorities on them since they're in the free internet platform, so i doubt they can do something like banning them
the only way for NRS to fight that back is to upgrade their coding security, so either they can't or they just didn't want to do it (cuz it cost more resource ig) @frosty prairie

sudden lichen Jul 31, 2020, 2:49 AM

#

Is there anyway to get one of my characters from my old account thats on android since i switched over to iphone and it doesnt connect android MK to iphone MK

potent wadi Jul 31, 2020, 2:56 AM

#

No, you lost your profile by switching platforms

sudden lichen Jul 31, 2020, 2:58 AM

#

Ok well thank you for telling me so atleast i know i have to start over

hard terrace Jul 31, 2020, 1:28 PM

#

SRT Fatal 148 got stuck when Kombat Cup Sonya tagged in. Had to try so many times for some progress. When I finally got something the game got stuck. So frustrating. This is by far the worst update from NRS forcing so many people to quit the game and encourage hackers.

potent wadi Jul 31, 2020, 1:46 PM

#

I already reported this. I guess this will be fixed in a next update https://twitter.com/WBGamesSupport/status/1287710468480565248
@potent wadi ☝️

wary mountain Jul 31, 2020, 10:28 PM

#

they have no authorities on them since they're in the free internet platform, so i doubt they can do something like banning them
the only way for NRS to fight that back is to upgrade their coding security, so either they can't or they just didn't want to do it (cuz it cost more resource ig) @frosty prairie
@tired dock Internet is public domain, NRS can sue them or announce Google to ban their channels

frosty prairie Aug 1, 2020, 12:35 AM

#

Entering the game is impossible right now. What's the problem?

primal flare Aug 1, 2020, 1:06 AM

#

Cant enter the game

#

Just stuck on Mortal Kombat inscription

worn pewter Aug 1, 2020, 4:59 AM

#

MK11 raiden disciple not working on classic Ermac's siphon

#

And getting data connection error while trying to open via WI-FI and the game is opening quickly from Mobile data

junior berry Aug 1, 2020, 5:28 AM

#

@worn pewter Ermac’s Soul Siphon is supposed to be like that. Cannot be rinsed like normal DOTs

worn pewter Aug 1, 2020, 5:54 AM

#

It doesn't happend when i play with shinok. He removes Ermac's siphon

#

@junior berry ☝️

glossy tiger Aug 1, 2020, 11:33 PM

#

for some reason all my souls are getting delievered a day to a week later

#

like when i do a challenge tower and finish it, i dont get souls

#

but a day to week later i get the souls

quasi haven Aug 2, 2020, 5:58 PM

#

Hey, the Recharge Team thing doesn't work right like if you leave the game and switch to another application, then come back to the game and do the recharge, and the game hangs, too.

#

burned two recharges that way.......

vale hare Aug 2, 2020, 6:36 PM

#

I am sure you already have this, but I want to also report hangs on SRT fatal levels

buoyant stirrup Aug 2, 2020, 7:54 PM

#

Hi! Why support team dont want to ban cheaters from faction wars? I was reported someone 24.07.2020 but this annoying player is still there and uses full epic gear from towers.

uneven root Aug 2, 2020, 8:35 PM

#

I played MK mobile a year or two ago, and I redownloaded the game but I don't have my account. How do I get my stuff back?

#

Edit: Solved

warm flicker Aug 3, 2020, 5:38 AM

#

I really wanted to let u guys know , Mk11 scorpion isn't fixed for everyone for some reason, some of the people, like me, still have the same problem! Pls see to this, it's a request, need an answer

midnight dock Aug 3, 2020, 6:54 AM

#

Hey i really want to get my account back on mk mobile a stupid dicision i made was i entered a public account on a giveaway the account always needed to restart then i logged out and i didnt save my progress and lost my account

warm flicker Aug 3, 2020, 7:27 AM

#

If u didn't save your progress , it's not possible to get your account back@midnight dock

pearl leaf Aug 3, 2020, 7:42 AM

#

Hola, comencé a jugar ahora, el juego no tiene sonido, soy usuario IOS iPhone 6s.

frank haven Aug 3, 2020, 8:25 AM

#

Are the developers generally aware that through GameGuardian (GG) they hack all the equipment of the towers and after that the account is not banned?

potent wadi Aug 3, 2020, 2:11 PM

#

Best way to report bugs is to record videos by yourselves and submit them to the form (first link pinned in this channel)

rocky flower Aug 3, 2020, 4:37 PM

#

I've also experienced that 3rd mentioned point in one of the tower match. But it only happened once so I didnt/couldn't record it.

severe dust Aug 3, 2020, 7:14 PM

#

I logged into MKmobile and I had only got 5 souls for MK11 what happend it use to be 40 why is it 5

potent wadi Aug 3, 2020, 7:42 PM

#

it's 40 for one month

midnight dock Aug 3, 2020, 10:48 PM

#

@warm flicker ok thanks i guess i just threw 20 dollars to the trash

severe dust Aug 4, 2020, 12:16 AM

#

I got 40 a day tho

orchid dune Aug 4, 2020, 4:18 PM

#

UPDATE: so there is a new bug going on that you need a "new" currency and you cant max your specials, although this is fixed by just restarting the game, i have reached this to support on Twitter and they have replied, so i guess one bug down

#

@potent wadi is it okay if i send the tweet of support about my bug report?

potent wadi Aug 4, 2020, 4:20 PM

#

I saw your tweet, they already are aware of that bug.

orchid dune Aug 4, 2020, 4:20 PM

#

Yeah, i mean if i can send their reply here ^^

potent wadi Aug 4, 2020, 4:20 PM

#

Sure

orchid dune Aug 4, 2020, 4:20 PM

#

So people can see, dont think everyone has twitter :p

#

Thank you

#

UPDATE: so there is a new bug going on that you need a "new" currency and you cant max your specials, although this is fixed by just restarting the game, i have reached this to support on Twitter and they have replied, so i guess one bug down
@orchid dune https://twitter.com/WBGamesSupport/status/1290654765106552833?s=19

#

This is their reply, so everyone is aware

devout canyon Aug 4, 2020, 11:32 PM

#

do u guys know how i can get my acc back?

sudden drum Aug 5, 2020, 1:42 AM

#

Please fix the servers, in middle east it is very hard to play the game keep telling me that there is no data connection while clearly there is. Also my data connection is fast. I submitted this problem a year ago and nothing happened. Sorry but it is very annoying

dry verge Aug 5, 2020, 3:03 PM

#

Hello can I please restore progress to a new account to the old access is not available, I had a lot of progress there

wary mountain Aug 5, 2020, 6:02 PM

#

When are you going to fix the damn bug on MK11 Scorpion's basic attacks? (he pauses after throwing his left punch) I already made several tickets with video proof for more than 3 months straight 😐

potent wadi Aug 5, 2020, 6:14 PM

#

It's fixed. If it happens to you, then it's just you. I use MK11 Scorpion for everything since I fused him from the towers and no problems so far.

wary mountain Aug 5, 2020, 6:42 PM

#

Yeah, sure. It only happens to me, that's why is reddit full of complains about several bugs on MK11 Scorpion, including lack of cripple on his kurshing blow in 75% of the cases.

#

After you start to chain basic attacks, the enemy isn't suppose to stop you between them, but after throwing his left punch MK11 Scorpion stops for a brief moment. Is better than before, when he stopped for more than 1 sec, but the pause is still here and let space for counterattack.

orchid dune Aug 6, 2020, 1:12 AM

#

The lack of cripple is a known bug, so you are right on that

#

The delay tho...

#

Scorpion could never chain his combos RIGHT after ending a krushing blow

#

The pause is small, 1 sec or so

#

But you can still chain his attacks unlike before, when the delay was way bigger

#

The only thing AI might do is block, but you are not always gonna get hit if you are fast enough or at least keep tapping when his krushing blow ends

#

And i recommend you use Block Breaker gear if you dont, if they block you can have a chance to block break and keep doing his infinite combos

north warren Aug 6, 2020, 2:33 AM

#

They have to fix klassic scorpions spear

quasi haven Aug 6, 2020, 2:54 PM

#

The watch an ad to recharge characters isn't working!

radiant shoal Aug 6, 2020, 7:26 PM

#

I have a suspended account, can I get it back?

native sapphire Aug 6, 2020, 9:05 PM

#

So I am trying to get into my account and it’s only pairing my account with the new account how do i get it to go to my actual account

quartz grotto Aug 7, 2020, 8:44 AM

#

I am getting absolutely sick and tired of punching and kicking an opponent and the opponent suddenly is ignoring damage because the game thinks I am not punching or kicking them, then stands still and decides to go into a combo move after 2 seconds of inaction.

manic dome Aug 7, 2020, 9:44 AM

#

Guys anyone facing glitch issue

#

Especially during fatal game

#

My hanzo try learning dancing in-front opponent

olive hedge Aug 7, 2020, 4:10 PM

#

new player, purchased growth pack 1, but its not on my account please help

tight folio Aug 7, 2020, 4:49 PM

#

@olive hedge Did you check to see if you got all the rewards that you should have received? It should automatically give you them for each level you have up to lv10 upon purchase.

olive hedge Aug 7, 2020, 5:14 PM

#

i have recieved nothing yet. i submitted a ticket online recently, so hopefully they get back to me.

solemn swan Aug 7, 2020, 5:47 PM

#

i have a mk 11 team with sub zero and when one person dies they dont have the ice decoy thing happen when somebody like klassic ermac uses special 2

zinc wyvern Aug 7, 2020, 6:11 PM

#

My Mk11 scorpion doesn't apply cripple after performing krushing blow on special attack.I am reporting this bug from 5 months,Now after the patch it worked for 1 day and now, it's not working again.
NRS fix this...

wary mountain Aug 7, 2020, 11:51 PM

#

I also reported the bug, they don't care.

#

He also stops after throwing his left punct sometimes, letting the enemy to counterattack.

tall forge Aug 8, 2020, 1:32 AM

#

Hey, I need to report a bug with Sonya Blade Copa Kombat, she has made me lost more than one turn with this f*** bug that is pissing me off 😠 sometimes when I call her for relief, her red card passive never show up and instead of that the fight just stops and there is nothing I can do to make the characters fight again and then I have to abandon the fight because they just stay stood in there ready to fight but not fighting MeatAngry

wary mountain Aug 8, 2020, 2:43 AM

#

Submit a ticket right here: https://go.wbgames.com/MKhelp

quasi sandal Aug 8, 2020, 8:02 AM

#

Hello, my account got suspended years ago, how can i get back my account?

glossy tiger Aug 8, 2020, 12:12 PM

#

Hi, i am New here how Can i Access chat room Best regards

glossy tiger Aug 9, 2020, 1:24 AM

#

My game kicks me out every time I try to do match 13 of 15 in the tremor challenge

#

Last tower

potent wadi Aug 9, 2020, 1:35 AM

#

Skip that match, a couple of people has reported this

#

(strangely, this didn't happen to me)

grizzled sand Aug 9, 2020, 7:50 AM

#

Can someone help me to clear shao khan tower in which opponents takes damage only by basic attacks.I have gold cards and no diamonds

vale hare Aug 9, 2020, 1:43 PM

#

Game crashing in challenge mode now as well.
It was tower only before, now it's challenge too

inner copper Aug 9, 2020, 3:20 PM

#

Just skip the match>

Game crashing in challenge mode now as well.

It was tower only before, now it's challenge too
@vale hare

quartz grotto Aug 9, 2020, 8:04 PM

#

@manic dome the entire game is glitches out and the glitch is a reward glitch and a combat glitch. Part of the program is wb programmed the game to cheat for boss fights where the boss does a special move without energy, now any high level battle does it

#

The game isn't even giving rewards anymore

#

Without crash

stone summit Aug 9, 2020, 10:15 PM

#

What part of fix klassic scorpion’s special 1 did you not understand?

orchid dune Aug 9, 2020, 10:20 PM

#

What part of be patient did you not understand?

potent wadi Aug 9, 2020, 10:41 PM

#

What part of fix klassic scorpion’s special 1 did you not understand?
@stone summit there is something called "software development life cycle".

#

Things won't be fixed from day to night, and they will need a patch to be released according to the update schedule (which we don't know, so we can only report them and wait until update shows up)

wary mountain Aug 9, 2020, 11:09 PM

#

I found another bug on MK11 Kabal. Even if a teammate die and enemy doesn't block, he will tag in and stun the oponent instead of performing his fatal blow. And the oponent will instantly come back from stun and block. Wtf is going on? They fix a bug and bring in another 10?

elfin niche Aug 10, 2020, 1:37 AM

#

Fought just now in Shao Khan’s Tower. When the enemies reach about 5% of their health, they no longer take any damage. It’s like all 3 members from the enemy team was in an endless revenant. Basic attacks, SP1, SP2 and X-ray all didn’t do any damage and eventually I lost.

orchid dune Aug 10, 2020, 1:39 AM

#

What battle was it?

#

There are special stipulations where enemy can die with specific stuff, such as special 1, 2 or x-ray

elfin niche Aug 10, 2020, 2:51 AM

#

I tried all — basic SP1, SP2 and Xray. None of them could do any damage. I restarted and did the level again and finally got to beat them.

potent wadi Aug 10, 2020, 3:18 AM

#

Again, what battle was that?

#

Was it the battle with the three scorpions? @elfin niche if yes, then you will need X-Rays for all of them

#

It's impossible you tried X-Rays and it didn't work

mystic maple Aug 10, 2020, 4:09 PM

#

@tall forge Thanks 4 posting. The same thing happens to me. Now I know it's not just me.

somber locust Aug 10, 2020, 8:39 PM

#

Hello, my account got suspended years ago, how can i get back my account?
@quasi sandal it think you cant..

fading mist Aug 10, 2020, 10:53 PM

#

There are a lot of new bugs in 2.7. One of them is almost all cinematic victory stances are ruined. This is one of the most weird ones here: https://www.reddit.com/r/mkxmobile/comments/i7f0z4/what_is_this_one_of_my_favorite_victory_stances/

tulip tinsel Aug 11, 2020, 2:06 AM

#

Challenge mode ,hard level, 4th game of IV tower for outworld characters only challenge, the game is crashing #🎟-submit-a-ticket #🏆-challenges

raw pike Aug 11, 2020, 10:35 AM

#

Hey, i have a big trouble, i have played mk on android with connected wbplay, and then switched to new ios device and login, but my progress did not appeared, it just connected it to the new account, what i have to do?

quasi haven Aug 11, 2020, 4:10 PM

#

@native sapphire - did you switch from IOS to Android?

native sapphire Aug 11, 2020, 4:10 PM

#

No

raw pike Aug 12, 2020, 6:02 AM

#

Oh i see @native sapphire you have same trouble

#

What we have to do, is it anyone will help us?

broken girder Aug 12, 2020, 4:26 PM

#

Found a new glitch in fatal SRT 116, my Cassie Cage got killed by Assassin Jade’s Tag in attack and now the both of us are standing still not able to do anything. (In the corner Cassie Cage seems dead on tag in and has 0 life however is still standing) (the pause button is also gone which means that the only way to leave the game is refreshing the app which won’t give my SRT reward and use a turn either way.)

rough dove Aug 12, 2020, 4:50 PM

#

Я один русский?

potent wadi Aug 12, 2020, 4:53 PM

#

@rough dove ----> #🇷🇺-pусский-russian

signal nest Aug 12, 2020, 10:30 PM

#

Y'a des francais

full cloak Aug 13, 2020, 12:34 PM

#

I need help in recovering my account password as I am not getting any password reset email

wary mountain Aug 13, 2020, 3:10 PM

#

I made several tickets about some old bugs that have never been fixed. How can i make devs to see my tickets? I had video proof for all tickets that i have submited.

vale hare Aug 13, 2020, 8:16 PM

#

KC Sonya tag in hang still NOT resolved in 2.7.1

still shoal Aug 13, 2020, 8:30 PM

#

Why i can't connect on mk mobile ?

royal quiver Aug 13, 2020, 9:42 PM

#

KC Sonya tag in hang still NOT resolved in 2.7.1
@vale hare
Same here

wary mountain Aug 13, 2020, 10:06 PM

#

Many more bugs unfixed.

#

MK11 Skarlet doesn't get vampirism from blood rain. MK11 Scorpion doesn't apply cripple on krushing blow (he does 25% of the time).

tight folio Aug 13, 2020, 10:15 PM

#

@wary mountain Your best bet is to contact WB Games Support on Twitter (https://twitter.com/WBGamesSupport) with your ticket numbers and ask them to take a look. slight_smile

orchid dune Aug 13, 2020, 10:21 PM

#

There's a bug where Hellspawn's SP1 is sometimes unblockable, this was before patch too

wary mountain Aug 13, 2020, 10:23 PM

#

@wary mountain Your best bet is to contact WB Games Support on Twitter (https://twitter.com/WBGamesSupport) with your ticket numbers and ask them to take a look. :slight_smile:
@tight folio Thank you for your advice. It's first time when a moderator actually helps.

orchid dune Aug 13, 2020, 10:23 PM

#

Another bug with Hellspawn, his sp1 sometimes also misses on distance

#

He does his kick animation, but if you keep tapping while he is doing it the special is cancelled

#

The fire is still applied tho, just the spear and dmg isnt

wary mountain Aug 13, 2020, 10:45 PM

#

The game freeze after you watch a video for energy regain. I hope it's not happening all the time.

pine dagger Aug 14, 2020, 12:49 AM

#

There was a bug in previous update with kombat cup Sonya where the game freezes after she tags in instead of tagging out the enemy and this has happened severally in the shirai ryu tower and it is still there in the patch released

zinc wyvern Aug 14, 2020, 1:48 AM

#

Why the hell U gave such huge update😡.There is nothing worth of it.
I am reporting since 4months about MK11 scorpion not applying cripple after krushing blow.

wary mountain Aug 14, 2020, 1:50 AM

#

So i am not the only one facing this problem.

#

make a ticket

thorn obsidian Aug 14, 2020, 2:48 AM

#

the update 2.7.1 is showing a size of 46 mb but when it is downloading it is going beyond this size and consuming unknown data from the play store
pls fix it
either show the correct update size or fix that glitch .

potent wadi Aug 14, 2020, 2:52 AM

#

That would be a problem with play store/app store where you're downloading the game

thorn obsidian Aug 14, 2020, 3:19 AM

#

pls tell me the accurate size of this updtae 2.7.1

potent wadi Aug 14, 2020, 3:19 AM

#

I had a few mb as well, and it downloaded in almost no time in my case

thorn obsidian Aug 14, 2020, 3:24 AM

#

thanks for help!

stone summit Aug 14, 2020, 4:02 AM

#

Lmfao i waited all this time for this “update” for klassic scorpions sp1 to be unblockable at 80+, yet i come back and opponents are hit with the spear while it says block breaker... while it’s still being blocked...

tall forge Aug 14, 2020, 7:15 AM

#

@mystic maple and looks like they didn't fix that bug because they didn't mention it. BTW, thanks for replying, bc now I know too is not just me, haha.

#

@wary mountain I already did it from the game itself, nothing happened, they just sent me the automatic response.

signal coral Aug 14, 2020, 7:36 AM

#

Can not connect. Please help.

vale hare Aug 14, 2020, 9:03 AM

#

Wow
2.7.1 issues:
Kombat Cup Sonya still freezes the game or SRT on tag in.
Game intermittently exiting during faction wars

#

This release seems less stable than the last one

sudden drum Aug 14, 2020, 9:24 AM

#

Lmfao i waited all this time for this “update” for klassic scorpions sp1 to be unblockable at 80+, yet i come back and opponents are hit with the spear while it says block breaker... while it’s still being blocked...
@stone summit same for me 🤦

mystic maple Aug 14, 2020, 3:12 PM

#

@tall forge Yeah I got excited for the update and then saw no mention of that bug or any other crash/force close issues. I've lost over 10 SRT battles from crashes/freezes.

wary mountain Aug 14, 2020, 3:21 PM

#

@tall forge Yeah I got excited for the update and then saw no mention of that bug or any other crash/force close issues. I've lost over 10 SRT battles from crashes/freezes.
@mystic maple Me too. When i finally beat SF Scorpion BOSS from fatal tower 180, the game crashed...

dapper thistle Aug 14, 2020, 3:30 PM

#

how can i submit ticket for retrieving acc

potent wadi Aug 14, 2020, 3:36 PM

#

Follow the first link pinned in this channel and search for the "Ban Appeal" field

glossy tiger Aug 14, 2020, 6:06 PM

#

So I just downloaded the IOS app and attempted to log in with WBID, and I believe my save file was overwritten. It worked when I did it on Android so I’m very confused. My profile is zachary2333 I can confirm ownership if needed. I lost about 5 years worth of save. Is there a way to restore it?

junior berry Aug 14, 2020, 6:08 PM

#

@glossy tiger Sorry, but progresses can't be transferred between different devices

glossy tiger Aug 14, 2020, 6:09 PM

#

That must have been a recent change, because I’ve used my IOS save on multiple IOS devices. It worked on injustice, so maybe there’s a new system?

junior berry Aug 14, 2020, 6:18 PM

#

@glossy tiger I mean, you can't transfer between Android and iOS!

glossy tiger Aug 14, 2020, 6:19 PM

#

I know that

#

I’m tryna get my zachary23333 save that originated on IOS back because somehow when I signed in it didn’t give me my save

#

Sorry for the inconvenience

junior berry Aug 14, 2020, 6:21 PM

#

You said that worked on Android. Dunno what is happening in your last response...

mystic maple Aug 14, 2020, 6:27 PM

#

@wary mountain Thanks 4 info, now I 'm convinced that it's NRS bug. I never had problems before & no app crashes on ipad pro. BTW I feel ur pain, lost so many boss battles from this.

#

@wary mountain @tall forge
FYI I emailed NRS customer support and thought theyd say tough luck. Instead they sent a long list of things I need to do.(update etc) It's from weeks back but I can try to find if you want to see it.
Im like Come On it's your app not my problem to fix!

tight folio Aug 14, 2020, 6:35 PM

#

It's usually standard procedure for them to send the initial "do this if you're experiencing X error/issue" list. If none of it works and you tell them, they usually log the issue or suggest other potential issues. That's my experience with customer support in various places, at least.

glossy tiger Aug 14, 2020, 7:54 PM

#

Basically I have an old iOS save that I can’t get into. I was able to get my Android save under the same account though, so it just confused me.

#

I have screenshots of my current game (just after tutorial) and screenshots of old apple games achievements that show I have an old save if u want to see them

wary mountain Aug 14, 2020, 8:21 PM

#

Before and sometimes after watching an add, the game freezes.

raw pike Aug 14, 2020, 8:23 PM

#

@glossy tiger have the same trouble, they don’t care about that, your just wasting your time

glossy tiger Aug 14, 2020, 11:17 PM

#

@raw pike I’m gonna try to follow the guide on the WB website where you do it through the game submit a ticket or something

tall forge Aug 15, 2020, 12:02 AM

#

@mystic maple same thing happened to me, I was excited for the update bc I thought they would fix the bug, but they didn't mention it anywhere, so I'm not sure if they fixed it. Yeah, I've lost many SRT and FW battles bc of that bug too 🤦🏽‍♀️🤦🏽‍♀️ it's so frustrating.

#

@mystic maple exactly! Is the app, not our problem to fix, but anyway sounds good, I can check out that list they gave you to see if something from it works.

frosty prairie Aug 15, 2020, 11:16 AM

#

I've submitted a support ticket at july 31. But still haven't got any answer. My ticket ID: 4027275. Why?

raw pike Aug 15, 2020, 12:31 PM

#

@glossy tiger wish you good luck

carmine path Aug 15, 2020, 2:10 PM

#

Mkx mobile audio is COMPLETELY gone by me. I have reinstalled mkx, shutted down my phone and restarted it, checked the game settings and volumes were set to high

tacit rune Aug 15, 2020, 2:14 PM

#

I don't even use my audio so I wouldn't care

glossy tiger Aug 15, 2020, 3:21 PM

#

Turns out my little brother stole my save onto his account @raw pike now I have it back

carmine path Aug 15, 2020, 7:32 PM

#

Nevermind, I had silent mode on smh

orchid dune Aug 15, 2020, 7:57 PM

#

Bruh

raw pike Aug 16, 2020, 7:52 AM

#

@glossy tiger lucky you, i loss favour to this game, cause I don’t wanna play again from nothing, maybe they would make connection between android and ios wbplay, i will wait..

tepid linden Aug 16, 2020, 10:22 AM

#

Yeah i feel you, im in the same boat

left steppe Aug 17, 2020, 10:42 AM

#

I had mortal kombst on old apple ipad and one they when I tried to get in the game it sad that my spftwer dosen't suport mortal kombat eny more. I didn'z have warning bross acc
I still jave game and ipad so is there any way i can fix it. Plis help this gsme was my chilhod thanks and sorry for bad english.

somber locust Aug 17, 2020, 8:57 PM

#

Also, if u get block breaker on johnny cages sp1, it does do the block breaker damage but it doesn't break the block.

frosty prairie Aug 17, 2020, 9:50 PM

#

I haven't got any answer to support ticket. What's the problem? And what can I do?

potent wadi Aug 17, 2020, 10:01 PM

#

if it was a bug report, it's probable that they won't answer but forward the report directly to the devs

#

Else, just wait some days and if possible, go with your ticket # to any of the social media of WB Support

worn pewter Aug 18, 2020, 1:37 AM

#

In fatal battle 180, there is power up added

#

I dont know that it was intensely or not but that made it very tough

glossy tiger Aug 18, 2020, 8:47 AM

#

Hello someone hacked my account i can log in it back but someone is playing all the time i dont even have email left because the gmail i connected to mk it is hacked now help me pls

#

I need to report a log in issue

glossy tiger Aug 18, 2020, 12:14 PM

#

What be happening

#

Hello someone hacked my account i can log in it back but someone is playing all the time i dont even have email left because the gmail i connected to mk it is hacked now help me pls
@glossy tiger to be honest i dont know how to help but try to contact WB games not thru here tho

quick escarp Aug 18, 2020, 2:01 PM

#

How can I get diamond character, I don't even have single diamond characters and it make me not to like the game again

viscid dust Aug 18, 2020, 2:18 PM

#

Why my post two times deleted?
What’s wrong with this pic,
In faction war room
It was a screen shot of kabal entering,
Please answer to me?!!!!🤔

frosty prairie Aug 18, 2020, 2:23 PM

#

@potent wadi Isn't here social media of WB support?
It wasn't bug report. My ticket ID: 4027275. I've sent this ticket at 31 july. Is it early to wait answer?

potent wadi Aug 18, 2020, 2:25 PM

#

Everything is pinned in this channel

frosty prairie Aug 18, 2020, 2:25 PM

#

Thanks for the fastest answer.

potent wadi Aug 18, 2020, 2:26 PM

#

Why my post two times deleted?
What’s wrong with this pic,
In faction war room
It was a screen shot of kabal entering,
Please answer to me?!!!!🤔
@viscid dust we don't discuss moderation policies publicly. If those were deleted it's because they weren't related to that channel at all.

quasi haven Aug 18, 2020, 9:25 PM

#

@glossy tiger you gotta get reclaimed the gmail first man!

#

and switch to two factor authentication over there, as well.

raw nexus Aug 19, 2020, 5:45 AM

#

Fire garden bell localized incorrectly in Russian. It has localized name "Пожарный колокол" what means "Fire bell". It should be renamed to "Колокол огненного сада".

marble quiver Aug 19, 2020, 6:52 AM

#

Server issue again@submit

buoyant stirrup Aug 19, 2020, 11:39 AM

#

I got 6 diamond sellbacks already from shirai ryu tower (4 round) . I have only 7 maxed out diamonds. What the hell is going on? how to fix it?

buoyant stirrup Aug 19, 2020, 12:13 PM

#

noone cares

orchid dune Aug 19, 2020, 12:16 PM

#

It's called RNG, get used to it

#

Stop trying to say everything is their fault because of your failures

buoyant stirrup Aug 19, 2020, 12:17 PM

#

its called broken RNG

#

static rng

#

non random

#

my fault? whats wrong i did then?

#

what do i need to do to fix this hell?

#

really, wtf? what is wrong?

#

6 diamond sellbacks already

orchid dune Aug 19, 2020, 3:38 PM

#

First of all, you dont even work for this game, so dont assume what kind RNG this is

#

Second, you complaining is wrong, it's called LUCK, and if your luck is bad, is non of their business

#

Code cant be manipulated and no one is conspiring against you so you get sellbacks only

#

You are being ilogical and speaking plain nonsense

shell moon Aug 19, 2020, 3:56 PM

#

XD

buoyant stirrup Aug 19, 2020, 4:10 PM

#

@orchid dune oh boy, You was worked for this game and know what kind of RNG was used on server. It was perfect real RNG. Show me the code then to prove your words man! I dont believe that the RNG is good. They used some technologies and I can get diamond kards only for money. 😢

orchid dune Aug 19, 2020, 4:11 PM

#

Why dont you show me the code? I mean you are the one complaining, i'm just playing along ^^

#

And the RNG was always the same, people had horrible luck before

#

And it was always like this

buoyant stirrup Aug 19, 2020, 4:13 PM

#

My ID is unique, they can use it in that pseudo random generator

orchid dune Aug 19, 2020, 4:13 PM

#

The random generator is random, the code decides what number to pick and the code works alone, no one is controlling it

buoyant stirrup Aug 19, 2020, 4:14 PM

#

prove it

#

I dont believe

#

6 diamond sellbacks is too much

orchid dune Aug 19, 2020, 4:15 PM

#

https://en-betfair.custhelp.com/app/answers/detail/a_id/158/~/what-are-random-number-generators%2C-and-how-do-they-work%3F

#

It's called the internet

#

You should use it

#

It helps a lot ^^

buoyant stirrup Aug 19, 2020, 4:17 PM

#

I read what is RNG and how it works in code

orchid dune Aug 19, 2020, 4:17 PM

#

Then what else do you need? You want me to interview the developers to see what kind of code they use? Dont be silly

buoyant stirrup Aug 19, 2020, 4:18 PM

#

NRS did not published the real code that was used on server to generate kard ids

orchid dune Aug 19, 2020, 4:19 PM

#

And why would they? Dude, no company leaks their code

#

It's called common sense

buoyant stirrup Aug 19, 2020, 4:21 PM

#

rng algo is not a secret, but they may use "custom" algo using unique user ids

orchid dune Aug 19, 2020, 4:22 PM

#

And your proof is?

#

Again, you are throwing random info with no backup behing

buoyant stirrup Aug 19, 2020, 4:22 PM

#

6 diamond sellbacks

orchid dune Aug 19, 2020, 4:22 PM

#

And?

#

People buy 20 packs and get nothing

#

People buy 10 packs and get sellbacks in all

#

Your point?

#

If it's rare, doesnt means it just happens to you

buoyant stirrup Aug 19, 2020, 4:23 PM

#

show me some examples then

orchid dune Aug 19, 2020, 4:25 PM

#

This is just dumb, keep living in your own bubble, you are not relevant for nrs anyways

umbral ocean Aug 19, 2020, 4:25 PM

#

-new

potent wadi Aug 19, 2020, 4:25 PM

#

I have to stop you here. We don't have game's source code, so to prove something you must use statistic tools and do your research, collect samples, test your hypothesis, etc. Now use this channel just to discuss actual bugs. Thank you.

orchid dune Aug 19, 2020, 4:34 PM

#

Because it is, dont act so mighty

#

If you dont like it, leave, now, this channel is for bugs only, so keep it that way

potent wadi Aug 19, 2020, 4:42 PM

#

I said stop.

velvet vine Aug 19, 2020, 6:07 PM

#

Smh... Arguing on LUCK

#

Lol

glossy tiger Aug 20, 2020, 12:22 AM

#

After a few years of playing I decided to quit a few months ago but today I re logged into the email my account was under and everything was gone and it the account restarted to “new player” I can’t restore purchases either.

thick pumice Aug 20, 2020, 1:55 AM

#

Hi how are you all ?.

Kindly can you reduce difficulty level of shira riyu tower because it is too difficult to win i am stuck at 184 fight last 5 days and tried many combination you people have given max card to teams in the game kindly help

velvet vine Aug 20, 2020, 4:43 AM

#

@glossy tiger hope u didn't switch from IOS to android?

#

Hi how are you all ?.

Kindly can you reduce difficulty level of shira riyu tower because it is too difficult to win i am stuck at 184 fight last 5 days and tried many combination you people have given max card to teams in the game kindly help
@thick pumice took me 2 days to finish that battle

glossy tiger Aug 20, 2020, 4:48 AM

#

@glossy tiger hope u didn't switch from IOS to android?
@velvet vine been on iOS for long time haven’t switched

velvet vine Aug 20, 2020, 4:51 AM

#

Oof...contact em thou

thick pumice Aug 20, 2020, 6:10 AM

#

Any suggestion for winning 184 to onwards

velvet vine Aug 20, 2020, 7:22 AM

#

Fatal? @thick pumice ...if yes... #🏯-towers-relic-hunt

wary mountain Aug 20, 2020, 3:34 PM

#

If your MK11 Scorpion doesn't apply cripple on krushing blow, make a ticket. I made several tickets for the last few months, but they ignore this problem.

zinc wyvern Aug 20, 2020, 6:21 PM

#

Yes even I am reporting the same issue since 4 months@wary mountain

wary mountain Aug 20, 2020, 6:55 PM

#

Interesting. They acted like it was the first time when they heard about this bug 🙂

glossy tiger Aug 21, 2020, 10:51 AM

#

I just want to update you guys on my ticket I talked about above about my lost progress on my account. They said they won’t be able to get my collection back and all my years of progress is gone. But they said they would give me “some” of the purchases I made to a new a account to start over. 😞but then they question is why would I want to start over??

sly notch Aug 21, 2020, 7:41 PM

#

Why can't we post pics here?

My game just bugged. And now I completely wasted a turn in the Fatal SR Tower.

During battle at floor 181. When Kombat Cup Sonya tagged in, she and Assassin Jade just stared at each other........... Nothing. I can pause the game and that's it. No movement or controls whatsoever.

How can I get compensation for this????????

#

Noooooooo!!! It happened again. 2x now. Now I've wasted 2 attempts in tower.

glossy tiger Aug 21, 2020, 11:16 PM

#

@glossy tiger ik how u feel

#

i lost all my progress on my phone cuz it broke

#

and all they did was refund my purchase and give me 3 out of the 50 gold+ characters i had

#

i lost multiple gold and a few diamonds i had grinded hard to get

#

@glossy tiger
Yep I got the same thing. But I’m they didn’t refund my purchases they only gave me 1,250 souls I belive even tho I bought like gold scorpion and stuff...

#

the worst part was i made a new wbid account to save my progress but it never saved

#

because my main account was glitched and didnt let mesave a new one

#

then when they wanted to give me my souls and characters i wanted to use my main account because it was new and i hadnt ever used it

#

and they were giving me a hard time because it was made in the last 30 days although its an unused account

#

but then they finally said i could

#

Worst part is their dodging every question I asked

#

I asked about my diamond characters,equipment, my actual restore purchases and they just completely ignored them

#

Their trying to stop talking to me but I’m telling them I need answers

#

yea

#

it took like a week to get everyhting resolved

#

it sucks

#

such crappy customer service

#

What happend in the end for you ? @glossy tiger

#

i got tired of fighting

#

so i accepted the souls for the purchase and the 3 gold characters

#

atleast they couldve of been maxed out or something but nope

#

just 3 plain gold cards

#

all my equipment gone

#

all my oher gold and dia characters gone

#

3 years of hard grinding gone

#

Yep same thing for me I’m a perosn who’s been playing for a long long time who’s account just got “deleted”

#

Which 3 golds did ya get ?

celest panther Aug 21, 2020, 11:59 PM

#

That's WB unfortunately

#

They also were behind publishing Shadow Of War and they got tons of flak because of the grindy nature in a fully paid game

glossy tiger Aug 22, 2020, 12:07 AM

#

i got my main team

#

which consisted of grandmaster subzero, inferno scorpion and possesed kenshi

#

that sucks tho cuz i had 3 teams

#

that one as my main

#

a cyborg team which was smoke, cyrax, and subxero

#

and a challenge team based on whatever the challenge was

#

i prolly should of stopped playing tho

#

that was the second time ive lost my progress

#

and honestly the game isnt great anymore

#

there are so many bugs

#

especially with connection problems

glossy tiger Aug 22, 2020, 12:43 AM

#

i prolly should of stopped playing tho
@glossy tiger me to :/

#

Don’t really wanna restart..

#

yea

#

and with the new update my mk11 scorpion would have been diamond too

#

which is stupid

#

and my mk11 jade

#

Would’ve had them both

glossy tiger Aug 22, 2020, 1:22 AM

#

Yea

#

All because of the amount of freaking p2w they want people to do

warped locust Aug 22, 2020, 3:35 PM

#

is support usually active on weekends?

glossy tiger Aug 22, 2020, 5:09 PM

#

Idk tbh

topaz pecan Aug 23, 2020, 6:32 AM

#

im
new here but would this be the place to ask for help

silk mural Aug 23, 2020, 9:41 AM

#

@topaz pecan you can ask in ask for help channel i think

topaz pecan Aug 23, 2020, 9:04 PM

#

ok thanks

barren widget Aug 25, 2020, 5:50 AM

#

Liu Kang will perform an x-ray but the enemy's voice will be the one from LK. Will it be fixed anytime?

steep peak Aug 25, 2020, 7:16 AM

#

Just played an ad to regain energy but now the game got stuck. I was ready to play the last battle (5/5) in fw.

marble quiver Aug 25, 2020, 10:55 AM

#

I switched frm ios to android and install mk mobile and login my id but i got lost all my data how can i recover all my 4 years hard work?

quasi haven Aug 25, 2020, 2:49 PM

#

Yeah the ad recharge for faction wars has been buggy.

celest panther Aug 25, 2020, 5:44 PM

#

KC Sonya is bugged sometimes she doesn't drain all there power when she tags in, I did it against Bo rai Cho all he has was his flask FV and the Gladiator mask

glossy tiger Aug 25, 2020, 8:43 PM

#

i can block ravenous mileena's tag in

#

is it a new bug?

#

@marble quiver u can't recover it

deep forum Aug 25, 2020, 8:56 PM

#

Help I got banned

shrewd jewel Aug 25, 2020, 8:56 PM

#

Oops. What did you do?

deep forum Aug 25, 2020, 9:01 PM

#

Nothing actually

#

I logged on and it said account suspended

#

It’s been like that for months

#

Since June

shrewd jewel Aug 25, 2020, 9:02 PM

#

Did you buy the account or uses hack?

deep forum Aug 25, 2020, 9:02 PM

#

No

#

I had it for the longest

shrewd jewel Aug 25, 2020, 9:03 PM

#

Then why did you get ban? If your not doing something like hack your not going to be ban

deep forum Aug 25, 2020, 9:04 PM

#

I do not know

#

I don’t know how to hack

shrewd jewel Aug 25, 2020, 9:04 PM

#

Send them an email what happen of your account

deep forum Aug 25, 2020, 9:05 PM

#

I did no response

#

I spent out ragous amounts of money too

potent wadi Aug 25, 2020, 9:23 PM

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You should be as detailed as possible. They usually give you a character of your choice and restore purchases in your name, so try send your ticket again but be as detailed as you can.

deep forum Aug 25, 2020, 10:13 PM

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What’s the support email

glossy tiger Aug 25, 2020, 10:42 PM

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I need help

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the app is actually being stupid

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i am connected to a good internet but it just keeps loading saying there is not internet

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who can i talk to so i can get some actual help

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everytime it says data connection is required

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bruh i cant even attach a photo

potent wadi Aug 25, 2020, 10:49 PM

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@glossy tiger it's a server issue. Nothing can be done, just don't use wifi.

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Use 4G data instead of wifi.

glossy tiger Aug 25, 2020, 11:01 PM

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Its the same

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Even when I turn off my wifi

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It just stays on the loading screen

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i dont want to lost my login streak

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is there anything i can do

potent wadi Aug 25, 2020, 11:38 PM

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Reinstall the game and see if it persists, not much can be done

glossy tiger Aug 25, 2020, 11:54 PM

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damn

somber locust Aug 26, 2020, 2:23 AM

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damn
@glossy tiger I'm late but dont forget to make a WB account.

glossy tiger Aug 26, 2020, 2:25 AM

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i have one already

glossy tiger Aug 26, 2020, 3:39 AM

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hopefully it doesnt glitch out like last time

glossy tiger Aug 26, 2020, 11:36 AM

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After I bought a new phone, it never showed data connection required until the recent few days

glossy tiger Aug 26, 2020, 3:58 PM

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its annoying

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i cant play cuz of it

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i have my internet connection

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and it says data connection required

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i turn on my wifi and use my serivce and it stays on the loading screen

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i wish the devs read this chat

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cuz the whole game shouldnt need an internet connection

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it should just be for fw

willow sluice Aug 27, 2020, 11:07 AM

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That happens with me too and apprently delete and reinstall did the trick mines is like that anymore@glossy tiger

sudden drum Aug 27, 2020, 5:05 PM

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Please fix the servers. I have data connection required problem for year now.

glossy tiger Aug 27, 2020, 5:06 PM

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XD

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love the name @sudden drum

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Ight im officially convinced this game is actually dog

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i deleted it and reinstalled it like @willow sluice said and now the app is not responding at all and stuck on a black screen

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time to quit mk mobile for another 3 years until its fixed

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can someone give me an actual solution

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cuz this is stupid

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the game will either not respond, get stuck on a black screen, or on the downloading resources screen

sudden drum Aug 27, 2020, 5:21 PM

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Open the game in 3-5 AM this will work sometimes

glossy tiger Aug 27, 2020, 5:21 PM

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3-5 am wut time tho

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cuz im pacific time

sudden drum Aug 27, 2020, 5:22 PM

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In your time

glossy tiger Aug 27, 2020, 5:22 PM

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is there no one i can @ to like so something about it