#🪲│bug-reporting
1 messages · Page 8 of 1
Where is the tilt control 😭😭😭???
Within a race pause..
The pause button is on your upper left corner. 😉
It's not there also man
It must be the version of android of your smartphone
You should find it here. I think it has something to do with your device
Damn.... It's Android 14 😭
Idk it's not it my device... It's not low end 6gb/128gb🥲🥲🥲
My device*
Try contacting the customer support through the game settings. Ask your question and after you receive an automatic response, click on "I need to talk to someone"
It'll be there. Mine disappears from time to time and rebooting did nothing. You just need to be patient. You can access before the game or during on pause as described above.
WHAT THE HECK WITH THE TRAIN WRECK? three losses on this track today (wrx custom round 2). after the second turn, the car collides with an invisible obstacle and voila, you lose!
wtf?!
@junior prism
Is it something to do with ADs that force themselves into the App Store and back? I seem to get this problem more when they do that, especially if the screen shudders slightly when moving into or out of the App Store. 🤷♂️
Not to my knowledge it’s all part of the ad. I got used to hitting the done button so it will take you back to the ad only to wait another 15 seconds or so before you can close the ad. I’ve cut back on the number of ads that I watch altogether since more and more of them seem to flip the game upside down if you’re a tilt driver 😞
Yeah. It’s a real frustration, especially on a rematch with AD for a race that I can’t win with arrows
Why isn’t everyone talking about the shortest of da race
Because many people here are liking the short race. Playing tracks and laps are real pain when you are busy. You need to progress in the game if you want to play longer race (up to 2 minutes)
Upto 3-4 minutes if you add the sandbagging lol
Sandbagging is far more fun on longer tracks
Another friggin’ ad that spins tilt upside down. @junior prism @coarse bronze
That's correct 😂
There are so many ‘invisible blocks’ over most of the tracks (especially playing arrows, rather than tilt). But that block takes the pee.
I just raced against a car in the free daily cup. A 1 star mustang that had boost going the whole race
Was it this guy on the US server?
Yeah, looks familiar
Something has broken with the Facebook connection from the latest update I assume
hacker?!
It's a known hack people have seen a few times. They'll get caught and banned eventually.
Seems a pointless hack if the custom Camaro is faster 🤣🤣
True
Having trouble logging in on US server. Anyone else?
Is anyone’s game been glitching badly today? I’ve tried both 4G and WiFi and the game practically grinds to a halt during the race. Then it unfreezes, then glitches again. Not sure if this is a server issue?
It could be a number of things, but just wondered if anyone else was experiencing the same issues. Hopefully tomorrow will be better 🤞
Not for me today but we don't play on the same server. However, over the last few weeks glitching has been more common for me. Sometimes it's worse and more annoying.
Cheers fast. At least I know it’s now not just me it’s happening to.
Any issues with the EU server at the moment?
I’m getting spinning wheel for about 5 minutes
No error code however!
Everything is fine for me 🤷
Thanks Tony. It’s working okay now, although lost a race ticket. Not sure what is going on with this game sometimes.
I've found sometimes switching to airplane mode, back to the app for 1 second and then turn off airplane mode gets it to go again .... sometimes not though!
It's not my connection though as all other apps work fine and speedtest shows connection is good
Hi to all! Does Ariel h2h spend gas tickets? Is it normal? It won't let me race because I have 0 gas, but I have 10 h2h race tickets.
Ivor, please help a rookie.😁
Yes the Ariel uses fuel tickets, you just have to wait 12 minutes to get a new fuel ticket, and don't forget the fuel advertising ticket 🤷
You'll have to wait a little longer😵💫
Either you wait until you have enough fuel tickets to play or you can also play every 12 minutes. 😉
Hello racing friends, I need a little help tonight. I have not been able to open my RR app because of the recent upgrade. It says I don't have enough space on my phone now. So, I tried to delete 200 photos and other apps (that were heavier) like Pinterest, etc... and I STILL cannot get in. One other racing friend told me to DELETE THE RR APP AND RE-DOWNLOAD IT. I am scared to do that! When you delete an app - the phone says all files/history/etc - will be gone forever! SO?? Anyone can confirm deleting the app won't delete my whole account and garage and everything?? I need to know for sure. I've been in this game for a very long time. THANKS for your responses!
You need to make sure you have your game data backed up either with Facebook, Google play games,...
I’m the original rookie 🤣
I want to report a bug but I am not able to upload the image. (The image/file upload icon is greyed)
You just need to select a role for that. React to one of the emoji letter according to your progress in the game (D, C, B, A, S) #666593983358566401
The Free Prize section is empty (Image attached). I think this has happened three times. Is this a bug? Thank you.
This has always been the case. Not all free rungs have rewards
It is not a bug, as most of the free prize sections are empty. 😉
Is this hateful shot normal?
It happens when you hold on to the arrow for too long
Oh thanks, I'll try 👌
How to complete this? Any one tell me?
Win 12 times in tier S races in a glickehnaus?
If you don’t have this car, then you cannot do it
Unfortunately the problem is not solved…
Try it like this
You don't hold onto to the arrow to make the turn. You rapidly tap the arrow.
Beautiful entrance on the bridge 👏
Hall
Peregrine, you are truly the king of Arrows 👍
I just started today
As Fast said this is the Bug Reporting section but here is the info.. 533pp.
Sorry Fast, Freak is a teammate. 😉
So my next question is if that is Regera is a bug, does that mean the Lambo Veneno is a bug? I upgraded to Six Stars and all resources up to Stage 6 , yet it does not go above 528 pp
With stage 7 it reaches 533p
Oi
I’m new here
Why is it not open rebel racing since 1 hour and internet speed is fast but continuously I face this issue.
And I'D is facebook
I purchased a gold crate and the amount has been deducted but gold is not added in my account.
Still not add amount or gold. Both
@junior prism kindly look into this please?
👍
Send this to customer support through game portal , Nico can check what's going on. Also check as sometimes banks decline transactions and money doesn't transfer
I still have not added Gold. Kindly look into this
As slow says Hutch do not come on here very often, use the in game support to hopefully get a faster reply.
Send your request from the game: Settings ⚙️ / Help and support / Chat with us. Write down your complaint then send. After you receive an automatic response click on "I need to talk to someone"
Still no response?
Can anyone resolve this issue or not?
Nico can fix it if you contact him through the in game customer support
Sometimes it takes some time to get a response as they're receiving tons of requests
I was contacted through the game yesterday but still no response.
This also means that now all my money is gone waste?
No they will get back to you for sure. Not a working day for them
Okay then I am waiting
Let's see after how many days they replies.
Have you received a response to your enquiry now?
Just sent you a DM
Hi
Is this happends only to me?
For me also
🤔
No smash event today guys?
For me neither,
and not even a Giveaway for a while either 🤷
I didn't even notice but yes, I just checked, no smash
No, I still can't enter the game. Lucky me i'm on vacation now... 😎 so my wife has no complains...
“my wife has no complaints”
Said no married man ever 😉😂.
Hi, does anybody else have a problem purchasing the Tier C off road Mercedes for 899 gold?
@coarse bronze can you please fix this? We had this 0 purchase remaining issue in past.
me to same problem
Nico - is aware of the issue, will be updated here as soon as it's fixed.
Are you and @spice crystal able to get into the game again?
What devices are you using, please?
I still can't.
Samsung A10, android 11
If you select the Mercedes ladder , you can take advantage of the discount offer 😉
Thanx!
Yes, Nico has just informed me that he has added the right offer to the x-class ladder event (before and after sign up).
And about the patch notes?
Thursday is a holiday 🙌
I am using Samsung Galaxy A10e
ty, would you mind DMing me your player ID too? It should be copied to your phone clipboard when you boot the game to paste in a DM
Please can you also DM me you player ID?
Inside the game?
Here on Discord imo. Direct message her if you could
Yes, DM me on here please 🙂 When you boot the game it should automatically copy you long ID to you clipboard 🤞
@junior prism @raven spindle 👆
I can see the contest is accepting entries which makes me think the problem might be on your end. Can you try full restarting the Discord app and try again. If that doesn't work, can you try Discord on another device or if you are having the issue with Discord via the app, maybe try it via a web browser instead.
Worked now, thanks
And about the patch notes?
Thursday is a holiday 🙌
i'll get them up tomorrow.
Has anyone else had issues with being unable to watch ads? It’s been a sporadic problem for the last few days. Today, I’ve been unable to watch a single ad for the past five hours.
No problem for me 🤷
No ads problem for me
It hasn’t been mentioned here yet but they are working on the problem. I assume it will need another App update.
It affects many Android users after installing the latest update.
Hello
@raven spindle oi como posso fazer pra mim jogar de novo
I just installed the latest update. Game now runs.
They would rather update and fix so many bugs than update another new car🤦♂️
This problem was stopping a lot of people from entering the game so needed to be fixed urgently. This is different to investing money to get more cars licensed and integrated into the game.
Just updated the game and can’t get in. It just closes down by itself. Bad update. I’m playing on an apple device.
I can’t login to the game it just immediately shuts down for me I’m on apple aswell
I’m getting that too and I didn’t update the game yet
🤬🤬🤬
Me either
@junior prism @raven spindle @coarse bronze lots of people have suddenly got the game crashing when opening. Happened before with a content update on the notifications so maybe that?
So what can we do?
Wait till someone from hutch fixes it
Hopefully soon. In the middle of the Defender h2h.
Yep, me too.
Nothing to do with update. Many haven’t installed and still getting the problem.
Sometimes I get into the garage page for a few seconds then crashes
Yes,for me it was doing it and then I did the update,still having problem 😑😑
Most ALL of my games, from various studios are crashing after opening.
Something strange is going on, some game internet backbone decided to take some time off I guess.
Same for me aswell Zod
Are Android players unable to get to the game, or just iOS?
I am IOS and it’s crashing
Ι am Android all is fine.
Thanks, so good old iOS taking a dump today 😭😂.
It’s Working for me now
Yes, seems to be back now.
Yep, working for me now
iOS also has an update,don’t know if it’s anything related
I’ll 🤬 delete the game. So annoying!!! Hate to be so frustrated.
How do you fix the Facebook Player display that shows up instead of your user name?
I think this was just to be consistent with the Android release for the Unity problem.
I had 9 tickets instead of 10
That's a new bug that I had from the start of the second land Rover h2h 🤦♂️
True, it has happened to me recently as well. A new bug 🐛
I’ve had that a few times before, Hutch told me it was not possible despite the clear evidence !
Yep. Same here
Even worse when you have 1 ticket, go to race and it says Unable to consume ticket. Ticket count 0
And a -10 forfeit. Ffs.
Rebel Pass doesn't show for me...
It will show up later. Hutch still needs to fix the issue
ok thank you @unreal prawn
Okay thanks 😊
News about the Facebook player bug ?
I have the same problem. Others see your real name though.
My last race was against a real player, not hutch rob. My win was +2sek. Sadly, I didn't screenshot it. Can anybody explain? Btw, winning points were the same, 37.
Did you pause and rematch? I think it happens when the player you raced changed their time whilst you were paused.
No, just a regular race. I even drove very good.🙂
It's a common graphics glitch. You still get your points which is what matters.
As I said, they were there anyway.🙂 thanx for explanation.
This happens when the player you were racing has improved his time before you submit the result of your race
I've often wondered about that
Well, maybe not often, but I have been curious
Happened to me just now
Did you get full 90 points and did you lose two tickets or 1?
Yes I got full 90 Points on just 1 Ticket
B milestone was up for a bit now it’s gone, why is the milestone always have problems?
For me the B Milestone won’t even let me purchase it as soon as I try it goes away and doesn’t come back for about an hour then when I try again it does the same thing so I guess Hutch doesn’t want me to buy it or play
This is what I get
Are you in the American server mate? I can recall you having the same problem in the past that always finally is fixed.
It happens in the Asian server as well
I just got a response from customer support and they fixed it I don’t know why they can’t seem to fix it but practically every time they have a Milestone event it takes a few days before it’s fixed so why can’t they fix it once and for all 🤷🏼
Yeah but next time they have one it will have the same problem 😂🤣😂🤣🦾🦾
Guys you are right but as Hutch support is understaffed we are lucky to have it fixed each time... 😜
Anyone else having trouble on the US server?
It’s very strange, I can get in on a cellular connection but not WiFi.
I’ve never had that happen before 🤷♂️.
We've got issues for US players across all our titles atm, we are looking it as a matter of urgency. Appreciate everyones patience whilst we get it sorted!
Looks like the issue is localised to NA and is being caused by issues between AT&T networks and Azure services located in NA. Hopefully the issue will be resolved soon and you can get back to racing!
I have this too, I can't set a google center login...
Just i don't want to log in with Facebook... lol 😅👍
That's a big coincidence, because my Vodafone network wasn't working at exactly that same time. Did Vodafone use Microsoft server based? lol 🙄😆... Just got upset today because of that...
@coarse bronze rebel pass has not started 🤷🤷
Just like the last two or three seasons.
I've added the pass. My apologies for the delay.
No. The X class has only ever been available for gold or in tier A off road gold key crates.
Still no solution for the FACEBOOK PLAYER name (Facebook privacy policy) bug ?
I’ve asked Hutch about it, and here’s their reply:
We appreciate your taking the time to report this bug. We've already identified this situation and we're in the process of investigating it. It appears a change in Facebook's privacy policy may have affected the way the game obtains and displays your information.
Some players have mentioned a workaround where, if you remove the app from your facebook account's settings and reconnect it in the game, your name will show, but we don't recommend you do this as we haven't tested it on our side.
Just don’t bother. You’re the only one seeing it. Everyone else sees either your FB name or RR nr.
Im not able to get the level up offer as for example... I didn't got my level 70,75,80,85,90 offers... It's just not showing up! Nico helped me getting the level 80 offer! But for my level 90 offer... I've asked for help 1 day ago but still no response
If possible fix this issue
Not sure if this is a bug or whether this is intended, but the club points for next weeks primary car Ladder seem a little sparse!
last time the Porsche spyder ladder was the same, and they didn’t change it..
Good old Hutch and their ‘Copy & Paste’ 🤣
Nah, quite every car games did like that 😅🤣, except only 2, 3 games i still do
How it possible you guys Game developers
Make so huge mistake
Porsche 918 Spider
You guys put this cars 2013 !!!
This cars only was made it at 2015 !!!
Just 918 cars was made it
It so bad mistake shame on you
Success, warned: lviv1967. Total warnings: 1
Game lagging to start after the update
Anybody know why I get a loading screen that won’t disappear after a race
It's a game glitch that happens from time to time.
Only started for me after the last update
I don't doubt it mate, but it has been a part of RR for lots of us for ages. I have to admit though, it doesn't happen as often as it used to in the past
Same, i got it after last update (from ads allowing reviews), it's because of that 😉👍
This also started happening to me after the last update.
It seems to me that anything that has to do with ads causes glitches most of the problems with this game has been due largely to ads they cause a lot of malfunctions with rematch issues to the game just freezing and then you have to force quit and restart and at that point you have forfeited a race or lose a ticket or something that has made the game glitch but I don’t foresee Hutch ever getting rid of commercials they keep the lights on so if they don’t drive you crazy then you will probably stay with the game until you get so frustrated that you will quit the game so until that happens Hutch will continue to glitch the game with commercials just my opinion
I got the same problem yesterday on another game, i watched an ad for a ticket but it put my game on some lagging, with the result i didn't driven...
I think it's a common issue?
Anyway on rebel racing it works well for me 🙂👍
Fix the freezing. 3 days the same problem.
Does anyone know if they are going to fix the spinning circle bug after most races that they introduced in the last update?
Yes, the fix is being tested at the moment.
@coarse bronze brackets are parallel again. Please fix it.
Is there ever going to be a fix for the lagging after a race when you go back to the garage the spinning circle
Nico said a fix is being tested, but gave no time frame.
It’s definitely an annoying bug, hopefully they can fix it in the near future.
Update on this: we believe we found a fix yesterday and we're finalizing testing. Will keep you posted.
Can you fix it? It's ruining H2H? @coarse bronze
I am guessing Hutch thinks this a feature, not a bug.
Does everyone else get a club in the top 10 doubled in the leaderboard? It throws off everyone’s rank outside the top 10.
With luck I'll get twice the club rewards 🤣🤣
.
My leaderboard doesn't want to give me the rewards of 9th and 10th place unfortunately 😔
I get that too
Mine looks normal using iPhone
Thanks guys, I’m on iOS too and get it randomly.
So I guess some see it and some don’t, pretty strange bug.
@coarse bronze any chance of looking into this club leaderboard bug? Thanks.
25 in a S6h bracket. Nobody likes parallel brackets. @coarse bronze
That's not true!!! Everyone likes them, of course it's easier. No one can be a phenomenon.
Parallel brackets are great, just need more than 10 of them 😁.
I had that bug sometimes too, i think it's just a visual bug 😬👍
3 will be normal or ok, but 26? 😅... It's like "spend gold racing" lol 😆
ad viewing does not work. there were also intermittent problems in the past couple of days. today something broke completely. @coarse bronze
Facebook and Rebel Racing has problem again have to log in RR app
@junior prism Do we really need the Tier S Range Rover crate up for another 20 days now that the events have passed?
I’m having the ads flipping my race upside down, almost every time now. Anyone else?
There is one ad that locks up my iPhone, I will get details next time I see it. Sounds like we lost a fix for upside down tilt. Dammit.
Oh no, I havent had this in a couple of months 😦
@raven spindle Season 42, is week 4 correct? Is there only one car?
This is the advert that locks up my iPhone app every time. The countdown to next gas had frozen. It was a ticket for more gas luckily. I had to restart the game, but could then get another gas.
I have reported this in game
I gave up on ads and stopped watching them altogether bcz of all the problems they cause
I hadn’t had it happen for months, but about a week ago, it came back worse than ever.
What's going on with rebel smash today?
Hutch is out of wooden crates 😂😂
Try remove auto-rotate settings from your phone. Mine is turned off, i never had problems like that 😉👍
Another option is to try to reset (always from phone settings) the ads preference/settings etc. It should resolve it because you will get different ads to watch
Ads are based from your recent research from web etc or any google/iOS services.
Thanks!
If it is the same problem that has returned, it only affects Apple devices using tilt. Luckily I haven’t had this reappear yet. Damn, did I just say that out loud. 😂
They removed my reply lol... 🙄...
@coarse bronze @raven spindle How is the fixing of player name issue " Facebook Player " going ?
Someone in hutch explain where my season 41 pro pass prizes are. If you purchase it you get it.
Season 41 finished. Any pass rewards would have been credited to your account. If any doubt contact customer support through the game and they can check for you
They'd want to give me what I paid for. I did not receive the rewards and this is considered theft.
Just a reminder Slow, I'm not new to this. There are so many unfixed bugs in this game. This is just another example.
I agree there are many bugs, but specifically speaking about the pass thing, you must contact Nico in game, i am sure he will fix it if you didn't get the rewards
When did you buy the pass?
I bought it 9 November. Well before expiry. I have meesaged Nico in the hope he can help me.
He will respond, Hutch works 4 days a week, so there maybe some delay but he will get back to you. Hope it all sorts out for you 👍
I hope so too. Don't like being robbed
@coarse bronze just an fyi. The new version did not fix the spinning circle when you go back to your garage after racing. Seems like it happens a little less, but it definitely still happens. You have to wait for the game to switch to the rotating screen shots before you can do anything.
This is considered as a bug ? If all wheels are yellow .. why the spare one is black ? 🫣
That's a reach for a bug.
Worth a shot tho haha 😂
Not a bug. If I remember correctly, the car was set up to keep the back wheel standard.
my rover doesn't have a spare tire??
How does that happen
Well , you can't have a flat tire here 😅 ,so they sold you the one without spare tire
Less weight so you'll go faster.
Please keep channel on topic
I find it so funny that hutch are more than willing to take advantage of errors in their favour but a so quick to the punch when the errors are in our favour. Needless to say I am extremely disappointed and unimpressed with the recent chat and excuse given by hutch
@raven spindle @coarse bronze This player must have hacked the game De Sario Tommaso. I've seen this constant boost off the line in a Silvia before but never in anything else
Hope they do something soon about De Sario Tommaso before I end up with too many ghost losses, just decimated my time on Viewpoint Drive and yes, I’m fully maxed out and full speed, beat my time my 0.756 sec!
How is this possible?
😡😡😡
I can only imagine they have managed to hack the game
his nitro does not turn off from start to finish😠
@slate oasis You deleted my message but I simply told the truth of the facts. De Sario is not capable of doing this, someone hacked his identity
It's not what you said it's how you said it. You referred entire nation in a manner which was inappropriate .
The translator didn't do a good job, I'll be more careful
Thank you, appreciate it.
That’s crazy. The last time I saw something like that was as you say in the Silvia (free H2H). That ghost loss needs to be wiped from your record, or the appropriate amount of gold coins given for a free replay (either or).
Hi.. i wrote yesterday on the in game Support.. in less than 24 hour I lost about 700 gold
Saw it yesterday and looked the screen of the day before and missing 700gold.. i buyed only 10 sylvia for fusions and I didnt buyed parts with gold, skipped fusions or taked part on expensive Events.. if anyone can help
Give it sometime you will get a response soon.
Thank you
Anyone had this problem like me?
@coarse bronze @raven spindle This scammer thing is happening too often, I'm sure it's the same one as yesterday who stole another identity, Can we fix this? Thanks
I'll ban them today.
Thank you
Any hope in getting the spinning circle bug fixed when you go back to your garage floor after racing? Happened more than ten times just today.
That happens on some old devices, or some with a bad graphics card, i remember on my tablet some cars were without interiors 😂. Missing seats and steering wheel, just wow...
Another visual bug, urus has 4 exhaust pipes, but nitro output is only from 2 pipes? Interesting...
Why my team mates still see my Facebook name in my team? I'm logged out of Facebook with the game, that's weird... @coarse bronze ?
It should show my game center name, i only see that on myself, but others don't...
Can anyone from customer support please explain why the spinning wheel that appears if I go back to my garage from a race to change cars or for any reason it seems to be spinning even longer now can anyone from customer support weigh in on that please 🙏
Great question, they said they had a fix, but it obviously doesn’t work. I’ve asked Nico twice here about it, but unfortunately no response yet.
🤷♂️
I've been getting the long spinning wheel just after finishing a race today. All day the game has been laggy.
Mine is working good, could be a difference between servers? Between USA Europe or Asia
I live in Europe and no issues about that loading circle
Asia seems up & down for me last few hours
asian server down @coarse bronze
Crashes every hour in EU and also parallel brackets
The server crashes at the beginning of every hour. @coarse bronze
I confirm, at minute 8 of every hour for approximately 3 consecutive minutes @raven spindle help, Thanks
I've flagged with the team
There's a Server Engineer looking into the server issues. We've looked at data around server errors and can see that there is an issue to fix.
It could be you have a lot more cars now and it's taking longer to load? We're also looking into the server issues that might also be causign this.
I've sent you a friends request, if you can accept it and DM me your player ID?
The server is now looking more stable 🥳 The team are continuing work on the cause.
This appears to be the only wheel which is spinning in this game
Katie, will there be gold coin compensation for the difference between H2H entry and the reward (as unable to play this game)?
EU server down
Check again
I'll send in a bit 🙂
And again
I tried before and was working...
I think i know what happening, that's an old bug happened 1 or 2 years ago. At time :13 the servers going off.
Happens at every hours everyday i remember
Still down
The server is down since minute 8 until now
And again
Actually, it made it worse 😬
Rats. Didn’t look at the time. Was near the end of race. Can usually survive these issues though.
And again
Damn... Every hour? As i thought, it's the same bug as last year... 😭
...and again an hour after your post.
Still dodgy for me
@raven spindle I don't know what the situation is, I haven't been able to log in to the game for two days, and I still can't connect to the server. Even if I turn on VPN, I still can't connect
Time to introduce some new cars so we can use our massive garages for fusion fodder.
Any update on server fix? Game is still freezing up for me. Hoping it can be fixed before tomorrows H2H events 🙏
It doesn't let me race H2H anymore
@raven spindle
Still crashing. Every hour. The server, not my car.
The last freeze was 10mins later. Is this a good sign? Think same happened last time when problem finally cleared?
a fix is being worked on
Please contact customer services via our website for them to innvestigate
Are you looking for help with Rebel Racing? You can ask for help by creating a customer service request.
Hopefully they will.
@raven spindle I'm not able to enter on the game....I've reported at the helpshift also....but still I couldn't
It says Connection Error
Still I have the wifi
Customer Support will be the ones to investigate and tell you why. You did the right thing opening a ticket
Four forfeits in one event today, all due to dodgy app behaviour
@raven spindle I tried reinstalling the game, but I still can't get in
You have to wait, hutch now works 4 days a week. It can take few days before you get a response.
Free fall 😦
Who do I talk to about my rewards not coming through from taking a quiz?
There's no quizzes in this game.
Yeah, when you go to the shop you can earn free gold by completing various quizzes, surveys, or signing up for stuff.
Send a message in game to support they can help
@coarse bronze makes the brackets linear again.
lol i was figuring out if both were talking about same game rr lol 😆🤣
There is menu in the top left, three lines. Click it, click Reward Status, then click the offer that didn’t work. From there you can click Contact Support.
Please change the S augment in the Koenigsegg Ladder this coming week. Preferably Exhaust 👍. @coarse bronze @raven spindle No point keep giving the same augments. Thank you
Please keep the channel on topic
pay attention to the time. What is this?
I didn't use nitros in the beginning. In fact I didn't use nitros at all.
I remember crashing near the finish line
I understand that this is just a bug
Now I think videos of where couple of people were using nitros for the full race is probably a server thing.
I´m no expert, but I´ve seen this bug when you have lag, the more lag you had, the more you could use the nitro
but I still dont know, it was on another game
That's great matchmaking
What's the easiest way to get the pro stock Camaro?
I tried getting it from the auction, but they snap it very fast
I would really appreciate it if somebody helped me out
It is. Because I'm sandbagging.
I just realised, my ghost is using nitros before it even appears. 😂
Go to #💬│general and ask the question please
Please open a Support Ticket!
Did you open a Support Ticket?
Please keep this channel on topic (bug-reporting) and do not post any screenshots of your private conversations with the game team.
The repetitive augments in ladders are analogous to a bug. Glad to see it changed to Intake for the Koenigsegg 👍🙏
Those aren't bugs, it may happens, bracket times delay are not exactly as a racer did for what i remember.
But it should be the same i agree
I did and it has been resolved. Thank you!
@coarse bronze brackets need to be linear
Yes, please can this be fixed again
@coarse bronze is there any plan to fix the spinning wheel issue after each run?
@coarse bronze When will the issue of my account being mistakenly banned be resolved?
It's been two weeks now and you haven't given me any accurate answer
It's been like this every day for two weeks now, several times a day... Hutch doesn't even waste time trying to solve it anymore 🥲
This one today was more like the freeze we were getting every hour at around 10 minutes past. Only seen that once in the last week. Hope it isn’t returning.
I knew it. No main car next week.
@raven spindle @coarse bronze Is there a specific reason for this? Can it be fixed on Monday? Thanks
They did this while back. I did make Nico aware at the end of last season so don't think they will change it.
I know, I was at least trying to understand if there was a reason 🤷
I think we can see that the cars are on rotation. But they change each season. The free cars are the same as season 29, which was Xmas last year. There was no free event car in the final week.
I think that is the reason rather than a bug
I’ve got a bug where I can’t even play the game. It puts me in the main menu but it’s got a gray tint over it with a loading circle. Can’t interact with anything except panning the camera around the car.
iOS if the platform matters.
Only way I can find around it is letting it sit for a few minutes until it goes into the full freecam mode and then tapping the screen.
The bug is in queue to be fixed. You can reboot the game and that fixes the issue as well at times. The other option is what you mentioned above 👆
Tried restarting the game a few times and it didn’t work. Used to, but now the loading circle stays on even after restarting it.
Thanks though.
The spinning circle after going from a race back to your garage has been around for months. The developers said they were working on it, but now they won’t respond when asked about it. They may have abandoned even fixing bugs at this point.
Only thing to do is wait for the auto screenshot pics to start cycling, then you can play again. But I only have to wait about 10 seconds for that to happen, then the circle goes away.
I just started playing the game, so I had no idea about that.
Can’t play the game at all now. Keeps loading like this for several minutes
Maybe deleting and reinstalling will work?
this happens for me from time to time, but if I wait until the screensaver starts up (showing your garage in different angles) then you should be able to play again. This has always worked for me, hopefully works for you. Usually have to wait 10 or so seconds
I waited about ten minutes
Multiple times today and yesterday
“Several minutes.”
Yeah. Tried again, it’s still not working.
It also happens every time I finish a race or open the game, but now I can’t fix it.
dang sorry to hear @gilded pine , that sucks. def happens to me occasionally, but doesn't get stuck like that 😟
I’m going to delete and reinstall it since I’m only half way through tier C campaign and i won’t be worried about loosing my data.
I forgot about Game Center. That should save my data.
It worked
I’m sure it’s been answered but why does my car hit a wall while taking a turn, even though I don’t actually hit anything?
I’ve noticed it the most on “observatory way” & “bridge over muddy waters.”
There are invisible walls , there are ways to avoid it but unfortunately these bugs were never fixed.
H2H Brackets are still not linear. @coarse bronze
Can you make the brackets linear @junior prism
the shop where you can download apps and pkay for gokd is gone?!
can't play my games.... need to harvest my gold
No, this is an English spoken server, majority speaks English language.
You can use google translation for quick response or post in your language if you prefer and that can be translated by the developers too. The response maybe in English.
Best to send a message to CS through game. They can check it for you.
Yep, can take a couple of days
its a bug and they are busy fixing the app
@junior prism @coarse bronze for the last time, make the H2H brackets linear
It appears Hutch no longer reads or responds here. They no longer fix bugs. Might as well close the channel.
I think Hutch believes it is a feature not a bug, so they are not responding. Maybe if the message was posted in a “feature” channel he would get an answer.
Hi @coarse bronze would you be able to look at the ticket I raised on Monday please?
@raven spindle can you make the H2H brackets linear before you go. Thanks
Huracan round 2 is badly bugged. Forfeit cost me 2 race tickets (race button didn’t respond, hit again and it took 2 tickets as well as a forfeit). Second image can’t rematch - buttons not working. Lost due to 2 invisible bumps. @coarse bronze @raven spindle
How does that even happen😅
Yet another forfeit in the same event. At least only 1 race ticket lost this time. And 53 points.
@coarse bronze @raven spindle
A message to the game managers and all players: This farce cannot continue and it is not possible to win by exploiting a game bug.... Many players are upset by this method....... Many exploit a game bug and He plays against you and you can't play against him and he disappears from the game radar... and he can stop the timing, and even if he increases his speed, the factory car timing will still remain... As for winning, you play man to man, you hit me and I hit you... ..or we leave the game to you until now Hutch fixes the bug
👆 Does anyone understand any of this rambling wreck? 🤔
Yes, it's a bug. Hutch is aware of it. It's in the pipeline to be fixed. Could take a while imo.
The only way around is to race fast. Or like he said himself quit/take a break from the game until it's fixed.
To summarise it only is problematic for sandbaggers. Probably why hutch doesn't see it as a priority to fix.
It's not just scattered debris man, it's an important topic and it's become very annoying because some professional players exploited a loophole in the game where he hits you and then disappears from the radar and you won't see him for a whole day
I can explain with pictures if you want to know this problem...
If it a sandbagger's problem then I wouldn't be affected by it nor sympathize with it. 😆
I didn't know we had professional players. 🤪 Maybe all of you should exploit the issue yourself.
Just so you know, I have mastered this method, but I will not play it because I consider it a method for cowards who do not like direct confrontation in the game. I hope that the game supervisors will find a solution to this annoying loophole
Let's keep the channel on topic and not get into the debate/ personal remarks. Thanks
Are you a game supervisor? Who asked you to sympathize with me????
This is a problem and I asked the game administrators to find a solution.... Many players have the same opinion and are upset and I want to make their voice heard.
I have a bug still not resolved, I'm trying to start a secondary account but I can't. Google games logging are broken, you need to log in with Facebook.
So my question is, i need to do another Facebook account for start a secondary account on rr?
Hope someone reply, ty.
That seems more as 4x games, where needed to attack other players to get their resources, very similar imo 😅😂
That better, at least no more sandbagging from them 😋👍
And if an opponent are sandbagging similar as another player, they can matching in race research (opponent finding). Imo it's really boring, it's like: the slower, the better 👉🤪😂
Anyone else’s sound keeps getting cut off while playing the game?
Mine is ok
So i need another device for making a second account? Seems I can't from the same phone... 🙄🥺...
If you switch with google game center it doesn't works, because that feature is cut off and bugged too.
@admins
Yes, on iPhone the sound is turned off from time to time...
@coarse bronze @raven spindle The iPhone current version still has the 12 seconds spinning wheel freeze. And the sound is turned off once in a while...
Hello guys I always face an issue. My Game SFX sound suddenly cuts off, while playing
Me too
Another, issue I always experience is screen black out when rematch with the rival in any sort of tournament.
Let’s say, I lost to a player who has better time by tenths of a second.
When, I click rematch button or click the gold coin icon to rematch. My screen immediately goes black out, it’s so annoying!!
@coarse bronze Why is the percentage of Koenigsegg Augs released in a Koenigsegg Crate lower than other brands?
@coarse bronze @raven spindle please ban this guy 563532 infinite Nitrous again.
You win 🙄
This is probably a bug of the game, the player himself does not even suspect that his ghost is traveling all the way with nitro
Nope, it’s a known hack cheaters use.
Hutch should ban anyone using it, but since the game has been abandoned to development or bug fixes, I’m not sure if they will.
It's a bug. Artem recorded a video of my P1 using nitros straightaway
An appearance bug, so it just looks like using nitro the whole time, or it actually caused an extra fast time? The extra fast time is the cheat I’m referring to, and we have multiple videos of people with impossible times with it,
The time was faster than the one I actually set
This is the post
My actual lap involved hitting the walls
Ok, but I was referring to the video above of a non upgraded Silvia getting the same time as a max Custom. That’s not a bug, that is a cheat.
Can you imagine the times he'd put up if he used it on a good car. 😆
I wouldn’t mind if I could also have the whole race
Anyone missing their rebel smash event, for last 24 hours or so?
@coarse bronze @junior prism the milestone marathon shown in the patch notes seems to be missing from the event calendar. Possible error or just not active yet? On US server at least, not sure about others. Thanks
On EU Server the same…
Better late than never
This happens every holiday? Messed up calendar ?
Anyone else keeps getting black screen before racing ? Losing races with forfait ...
Nopes , maybe worth re installing if it's too frequent 🤷
🫡
When you pause the race and take revenge, sometimes a black screen appears. and nothing can be done, you have to close the game
It's when I press "start race" . Had that 3 times yesterday . And 2 today - today's interval was 2.5hours
Have you tried changing the club? I heard that helps lol
I didn't try that yet
@raven spindle @coarse bronze As I understand it, the problem will not be solved. Why is this channel needed at all?, if, as I noticed, there is no reaction to everything that is written here!
Anyone has a spinning circle bug on video ? If yes can you please post here ? Thanks
Thanks mate.
Also do you have a video that shows this when the game is opened ?
- Be good to know from players what device they are playing on and if they are using WiFi or mobile data.
I am using apple.
Does this happen more when you are on wifi ? Or mobile data
Both, I know it happens to others that use apple as they have said in here it’s happened to them.
So it is safe to say it happens mostly to Apple users?
I’m on Apple, the spinning circle bug has been happening for many months. But it’s very random, some days I hardly see it at all, other days it seems to happen almost constantly. I’m on WiFi.
As the videos above show, it only happens to me in two instances, when you finish a race and return to your garage floor, or sometimes when first opening the app.
And also a lot in the Milestone Marathon
I'm on Apple, the spinning circle bug has been happening for many months. But it always lasts a fraction of a second. Barely noticeable.
Yes, in Marathons it lasts a long time, but it has always done so.
Like Zod says I hardly see it and then most days it happens ever time I pull out of a race and load in the game.
Hmm, mine is the same as the videos posted above, it takes about 12 seconds for the auto screenshots to kick in, then I can access the game again.
Thanks all for the input.
Based on above is it safe to say its only Apple users Android users don't face this issue?
I think the spinning wheel on the Milestone is a separate issue. It's been there since they were introduced and occurs with Android users too.
Yes I have not included that 👍 thanks
Yes, I believe the slow milestone issue comes from the server having trouble picking an opponent. There was one milestone for a new car, so no players to race, only Hutch bots. That milestone, and only that milestone, worked perfectly, no delays.
I'm an Android user, and I have the same problem-
Im on android also . And i get this often .it happens Relatively the same % on wifi and mobile . - and here i mean the complete blockages where i have to close the game . The marathons have always had that delay, i got used to it .
And now im on a new phone so its new installed game . So far i just had it for 1 time
It’s loading…
I tried my 4G Data & also my Wifi
For fk sake it’s not allowing me
I also didnt have any marathon appearing this month
I have it on the map and in Event hub but I get an error if I try to enter.
Same
It keeps showing the loading screen
🤪
Mine cleared now. I was able to enter and race. Apart from the known 20 second wait of course.
So did we miss the Tier B milestone completely last season
No tier B ford shootout this weekend. @junior prism it's completely missing
The last Tier B Milestone Marathon should have ran from Dec 29 until Jan 8.
The current Milestone Marathon is a Tier D Milestone Marathon and that runs from Jan 13 until Jan 25.
Following this there will be a Tier C Milestone Marathon which runs from Jan 26 until Feb 8.
I’m Disappointed with the Milestone Tournament
I didn’t see in my list
🤦♂️
Istg
Did not appear
Some-more, this game not letting me enter the tournament. Feel like wasted 100 G
I think so the Devs, should be more responsible and with their decision making by fix some tech errors, for the long run.
If you spent gold and didn't manage to enter ; send CS a message in game and they will sort it out for you.
The B never appeared, but the D is there (I ahven’t entered yet, though).
H2h B Ford news? Will there be?
I think they did the same thing last time..we haven't had H2H for this car for years
@coarse bronze is there a reason why you don't do tier B ford H2H anymore. It's been like this for years. Ladder but no H2H.
Anyone else has this ? Can't see the small fist of team member on the event player list
Same club as Ivor Biggun
I can see it
this is not a fist, these are two racing helmet😅
Helmet . But i didnt have it for a while so i forgot the design of it 😂
Is anyone else finding rematch ads and extra ticket ads even worse today? It's gone from an occasional problem for me to a constant one.
What's the issue?
The ads won't run at all.
If you are on android reset the advertising id
I've tried that and it does nothing. I'm about done with this game anyways. 🤪
Have you cleared cache and restarted phone or tablet ?
That's a good idea. Thanks.
One minute ad! Froze
Sometimes the X to close is invisible, I’ve seen it a couple of times and you can click where the X should be and it closes
Did try that 🤷♂️
Don’t think this 18+ ad is particularly suitable, it’s come up a few times
I was about to report it too. Only now noticed it's quite frequent. @coarse bronze
I've raised this ad with our ad manager, thanks for flagging.
I wanted to do that too, it's unfair... 😥
On milestone marathons that's quite annoying the waiting time, every time...
I stopped to do them for a bit...
Its a visual bug, happens occasionally. Just restart the game and it should fix
@raven spindle for your ad manager hope it helps
I have entered C milestones. It's not letting me race. @junior prism
I don't even see a C milestone in the events
I also joined the C milestone, couldn't ride at all afterwards, restarted iPad, then I was able to ride 8 out of 10 races in Step 1. Another 2 races were possible, but now it has disappeared from my event list again.
i‘am on europe server
It was already present in the events, I hadn't entered yet, since yesterday evening it's no longer there 🤷♂️😂
I have now managed to race 14 tickets
I know that no one at Hutch is really interested but under UK Consumer Protection from Unfair Trading Regulations 2008 It is unlawful to falsely claim a product is being offered at a reduced price or for a limited time if this is not the case. Misleading consumers about the price or the availability of an offer is considered an unfair commercial practice. Hutch are in breach of this regulation and are therefore acting unlawfully when advertising the Caterham on a 1 time, limited to 7 day deal at the normal price of £9.99 GBP
Thanks for bringing this to our attention, this offer should now be removed.
Hello everyone
A fix for spinning circle is being released in a new small internal update, due out later this week.
For iOS users it should already be out.
Can you please check and report back if you still experiencing the spinning circle issue, has it reduced? Or completely disappeared. Thank you
I updated the game in IOS and it is working now no spinning circle on the regular game but on the milestone it still lags but not all the time I might race six times with no problems then on the seventh lag so pretty much like the milestone usually runs but the regular game is ok on IOS after the update
The update /fix is for spinning circle issue only. It may improve overall gameplay performance for some users.
Forwarded on - this is a top reported AD internally, we can't seem to escape it!
After updating to the newest iOS version the RR update became available and the spinning circle has completely disappeared 🙂
Since i started h2h hellcat I have not had the chance to look at the ads to get the ticket, completely disappeared. Now they have reappeared, but I must have lost at least 6 tickets, it is not correct.
It disappeared again 😩
There was a new update recently have you updated the game ?
It happened since the last update. The free cash button does not display and the advert ticket for fuel is grayed out. Restarting does not help, but it seems if I run a race or two, then the app refreshes and the buttons appear and function normally. I use iOS.
You referring to the update came out 2-3 days ago?
I have not experienced anything like this 🤔
I started to see this too. If I go for easy race when my gas is half full, sometimes the Ad option is greyed but then goes yellow.
We are on same build?
If i run a race nothing change
Yes
I have not faced the issue yet. Maybe send CS a message through game and they can look into this for you 👍
in the meantime I lost 1000 points in the tournament 😒
Yes. Happened again a bit ago. It sel-corrects, but a minor annoyance.
I am on the same version.
My gas tanks are only grey when they are full as soon as I run one race both sides are green again and the free cash button is always there but I don’t use it 🙂
I hope this issue gets resolved, I lost at least 300 points today because of this, it's really frustrating
Correct, that is the way it should work. This bug grays out the advert gas when it should be available. It rectifies itself, but I don’t know the correlation of why it occurs or how it resolves.
So far this bug hasn’t affected me but I will watch for it and let you know if it does 🙂
Does anyone have the new Season Pass showing? Mine is missing. I thought it might be showing after quite a few hours of the new season starting.
My season 45 is absent on my home page?!
Select role from here #666593983358566401 and post a photo.
Are you referring to missing Rebel Pass ?
What is happening please help.
Are you in any club?
Yes
Do you see your club score?
Yes, it means season has started. You mean rebel pass is not started. It is because it's delayed. Hopefully will start tomorrow 👍
None of the daily/ Weekly task show up either.
They will show up when the rebel pass start tomorrow.
Just tagging me once is enough and works 🙂 are you in USA 🇺🇸?
Yes Washington state
Events appear late in US server. You can check this with your club members in your group chat or contact @torpid cipher he can guide you further.
The club season and the rebel pass (along with its tasks) are too separate and independent events. The rebel pass used to start automatically but obviously something has gone wrong the past few seasons. Hutch needs to manually start the Pass apparently because no one has it right now.
Ok thanks for the help
Like last season it’s another big ole Oops Sorry but no doubt next season it will be the same thing again.🤣
As it has been for several seasons now.
The most precise thing about this game is the repetitiveness of the bugs
Asian server issues?
I can't login the game as well (Asian server)
Hi guys. Tell me please who I can contact to sort out a technical problem. I have not been able to log into the game for more than 2 hours. This problem has nothing to do with the quality of the Internet connection, since I can log in from another account.
I have just tested and it is working fine, have you checked with your club mates ? If they able to access game!?
My teammates have no problems with entering. That's why I was nervous about it. This has never happened before...
Right , try turning off wifi and access using mobile data?
I've already tried everything. I've logged in from other devices too. I've cleared the cache of all applications. Nothing helps.
So you are not able to access your game from any other device / mobile either?
I am sure you must have tried to reboot the game, but this time try turning off WiFi and mobile data.
Then reboot the game and turn on internet and test 👍
Yes. That's right. Neither wi-fi, nor mobile communications, nor various devices, nothing helps.
Have you tried deleting and re-installing the game?
Are you on Asian server? That's also where I'm stuck, from about 2-3 hours ago
I have a second account in the game. Login is possible from any device and on any network. Therefore, I can not explain why login to another account is not possible
You can open a Customer Support ticket from your game: Settings > Help & Support > Contact Us
or use this link: https://hutch.helpshift.com/a/rebel-racing/?contact=1
Thank you very much for your help. I'll write to support
EU server
I've the same problem in Asian server, keep spinning in fetching profile, seems it is not a single incident, any Hutch support can help? @loud river
@junior prism @coarse bronze can you please look into this?
Thanks
Working on this! Sorry for the inconvenience.
Is it better now?
Sorry, still spinning in fetching profile
I never had an issue, some users having issues in eu and Asian server
@dire estuary your issue fixed?
I’m also having trouble fetching profile on EU server. Deleted game and re installed but still no joy
@coarse bronze Do you have any ideas on what I can try to resolve this?
One of my Eu guy is still unable to get in.
Will continue looking into this. We appreciate your patience.
I’m getting the same message
@coarse bronze i have now some ppl in US server reporting same issue. So its all 3 x servers now
Fix better no make h2h brackets parallel again 😄
Still no changes. can't log in...
FYI We're still investigating this fetching profile issue but we have people on the case right now. Hopefully have some good news to report back to you soon. Apologies for any inconvenience to anyone affected.
We are looking forward to the solution.
Due to this glitch, we are losing game progress: points and gold...
If you were experiencing the fetching profile issue then please try again, we think we have addressed the issue.
I have tested and in eu it worked
Great thanks! It worked!
It is OK now, thanks
Looks like it’s gone again
Again 😡
🤦
The servants are back now
Did u changed the tilts sensitive in new update?,
I can't adapted the new sensitive tilt yet after your update.
Maybe anyone else have the same situation???
I hope they all have problems 😂
Haven't seen the rebel smash since these problems arose
I'm too... 😑
Lol no glit h for me
I'm just diffrent🥶🥶🥶🥶
EU server is down
Great, I thought the spinning wheel seemed to be lasting too long! A forfeit at the perfect time!
Hutch is aware, Nico is working on this and will be fixed soon.
@coarse bronze any chance we can fix it in time before h2h finishes in 25 minutes?
😡 You have to compensate us for the positions we are losing. We have 4 rounds and we can't play.
25 mins before 2 events end 🙄 @junior prism @coarse bronze
In time to race 7 T&L tickets ? 😳
Great job, Hutch! 😡Thanks, Nico👍
Cannot see smash event on iPhone 14pro max. Updated the game but still not working.
Smash event should be fixed now.
Hi @coarse bronze
The APP does not work for me. Reinstall it, restart the smartphone, use several WiFi and mobile data. Nothing seems to work. Any advice?
Please reach out to customer service at support@hutchgames.com for help!
Solved! Thanks...
I guess it auto fixed for me as well
I couldn’t connect over broadband this morning but 4G was ok.
I guess there was a network issue somewhere?
Same here. It was working fine on mobile data
@coarse bronze are you able to look at my in game message? Trying to win a shootout but got a forefit.
It ruined the H2H
An inconceivable disaster!!!
Inconceivable.
"You keep using that word. I do not think it means what you think it means."
Inconceivable. Impossible to understand, to believe.
Clearly it was ironic, this too is to be understood obviously 🙄
A forefit. Very rare occurrence in this abandoned game. LOL
Yes, you made a good joke.
Then I made a joke about your joke. Watch the movie Princess Bride.
No movie ever seen, no one is perfect 👌
Hey guys, my advertising ticket is not working again, I have already asked Hutch support but still have no answer, I tried to delete my advertising ID to reset, I tried to reinstall the the game, but still not working. Anyone have any suggestions? I use android
@coarse bronze 👆
What happens to opponents score if you WIN the race , then server drops race ? I opened game back up and it states forfeit minus 10 points.
Does the other person get loss and bets minus 10 points?
Unfortunately, the other player gains points by your abandonment. It's stupid but it's the same for everyone who encounters this problem.
One solution is to reduce the game and hope for it to return to normal before the error message so that you can benefit from the victory, rather than a stupid forfeit.
Have you verified that opponent gets +10? Last i checked this wasn't the case...
They don't. They get points if you pause and quit the race. Not for forefit.
How do you verify ? When this WIN/forfeit occurs it forces a shutdown of game. When the game reloads it doesn’t show if opponent gained or lost points.
You would have to screenshot all the opponents scores each race to confirm. What a drag that would be. Better things to do.
I tested it with a teammate with intentional forfeit. And they didn't get any points but i lost -10
Did you try a WIN race with a forfeit?
No I intentionally lost a race, so my teammate could get 10 points but he didn't
@coarse bronze it looks like h2h are back to parallel brackets again, can this be switched back?
How can this happen?
Both cars are of same PP(performance points)
@coarse bronze do something about it
@coarse bronze server very slow and sometimes doesn’t connect this morning
He could be using tilt which is Faster than Arrows.
Can one of the creators gift me somthing
🎁
What's the problem here?
See he is having 298 pp and I have 301 PP but also he defeated me
How can this happen?
Because you are slow 🤓
Lots of reasons.
You are not using tilt, or he is better at tilt.
His racing line is better than yours.
He has better augs than you.
Thanks for informing me
EU server seems to be down
@coarse bronze still not received last week GT event prize please check
Send message through game support. That will give him access to your id
i send already
So playing on a iPhone SE new model and over the past several days the scroll right is not working to collect the free rewards. I can scroll on all of the other screens. I can click on the car offers but can’t get over to the free rewards
That’s been happening to me on my IPad 🤔
@coarse bronze this is happening to many ppl. Tested on iPhone 8 and experienced same issue.
We're working on this. My apologies for the inconveniences.
Anyone able to provide me with more detailed information, screenshots or videos of the issue with the Facebook profile pictures and names not showing in-game?
Sure, the name display as Facebook user for myself, although others can see my actual name in events.
Also same is the case in club leaderboard.
Profile photo doesn't show at all.
Dm me your user id please?
Mine is the same if you want another to test with? Facebook Name shows to others but not to me. Facebook photos don’t show to anyone.
@coarse bronze would it be possible to fix this? Every time I get on game this pops up.
This is an easy fix
Connect the game to Facebook, the game is unable to connect to your Facebook. Mostly it's bcz you when password is changed / logged out
Is the Facebook bug fixed to where I can see mine and teammates Pfp
Not yet, Nico is working on it.
Dodgy app ad encouraging you to sleep with the characters 😬
It's best to collect ad providers info ℹ️ if possible. As that helps staff to remove it as per @raven spindle
Those ad's just wont go away ... 😭
I can't see the cooper works ladder
Odd, and I cant see the h2h lol
Send CS a message through game and @coarse bronze can review the issue using your game id.
It's already been resolved. After I bought the car, the ladder appeared.
@raven spindle @coarse bronze where is the milestone b? It was there this morning, I paid for it and now it's disappeared.
I’ve got the same, entered this morning, did one race and now it’s not there anymore
Managed to do 10 races. Can't get the 11th to work
Same, appeared shortly 10 minuts ago but didnt work, now gone again
Looks solved now
@coarse bronze B Milestone gone again. - It seems to be very tempermental.
Send CS a message through game and @coarse bronze can review the issue using your game id.
Where can I find CS ?
There's no Lambo h2h scheduled for this week.
CS - customer support, go to settings in game and you can find it there ☑️
He's referring to missing rewards from previous weeks
Okay, that's going back over a week.
It appears I’m not able to purchase the Tier C Merc X-Class. The offer keeps bringing up an error and resets back to my garage each time I try to purchase. @coarse bronze @raven spindle
@open palm @sweet patrol try to purchase it through ladder once it appears.
Thanks for flagging, we've raised this with the team
question i cant find class c boss is this a glitch?
You have to race a ladder race then easy money! Then it should pop up.
Lobby music during races?
What's the bug ?
The menu music playing mid race, idk how
Reboot the game if doesn't fix / Contact CS a message through game
I need help. My account just restarted on my another account. What do I do
Happens to me all the time
@coarse bronze @raven spindle
One of my players got this message
This season is so close and this is crazy
Testing if I can post anywhere. I can’t join the competition or message @raven spindle . Says there’s errors
I can post but I still need help entering the competition. It would not allow me to send you a dm @raven spindle
Apologies, now it says I’ve joined… idk
Cheers for that Brandon 😂 I thought there was a fire.
😂 I'd say, 4 tags in 2 min. 😱
Oops😂
I paid twice for an offer and I bought 100 gold keys in order to attain a car and I never did. Why is this happening? Can anyone help me?
It's a random crate, the car is only guaranteed after a certain number of openings, Before that the percentage shows on the crate. Sometimes it's clear (see the Exige crate) and sometimes it's not clear (see the 911 crate). Both will be guaranteed in 5 openings. i.e. if you don't get it in the first 4 openings you will be guaranteed to get it in the 5th
@torpid cipher just shifted into level 3! 🔥 Turbocharged progress—keep pushing the limits! 🏆
Γιάννη @torpid cipher is absolutely right. As you're a new driver, ask for advice before you do a major change in the game. Also there is a very helpful section in RR server with loads of hints and tips.
And don't forget to race 🏎️ race race.
Guys there is a long time since I bought the offer. And a lot of openings. It also doesn't show the car in the possible openings of the gold crate. I think there is something wrong with the purchase
@winter sedge just shifted into level 1! 🔥 Turbocharged progress—keep pushing the limits! 🏆
If anyone had any similar experience please help 🙏
Which crate did you open?
How many times did you open?
Post a screen shot that shows the number on the crate.
I don't have any. It was a long time ago. One was for the titan and one for the mini Cooper in C category
The Titan isn't offered in crates so what you're saying doesn't make a lot of sense with it. The Mini Cooper Tier C used to be offered in silver crates. It might have switched to gold recently. Either or unless you have proof you opened the guaranteed number of crates and didn't get it then you have nothing to stand by. Also why bring these claims up now if you said it happened a long time ago? Why didn't you bring it up when it happened? Sorry but it sounds fishy.
I bring these claims now because now I downloaded this app. I don't have account in social. Yes the mini Cooper was silver and about the offer for the gold it may was some other pick up. Or maybe an offer for some of them. Maybe around Christmas. I don't remember. Anyway probably its a lost cause. I mentioned it because I thought that someone from the game could probably see the history in my purchases and could help me
Go to game > settings > contact customer support and explain them. Maybe they can help you. But make sure you get the facts correct they won't be able to help on guess work/ assumption.
fix 1 week challenge not changing
it has been 2 months and didn’t change
They are definitely random which means the same one can come up again.
URGENT! The Porsche event still has 45 min left — I need help fast! I raced 3 times trying to win. After losing once, I watched an ad to race again and lost. I didn’t give up — I waited a full hour just to watch another ad and try one last time. In that final race, I clearly crossed the finish line first and beat my opponent the whole way. I have proof, but the game says I lost?? How is that possible after all this effort? This could cost me my top 20 spot. Please check this immediately!
@mellow trout just shifted into level 1! 🔥 Turbocharged progress—keep pushing the limits! 🏆
I’m honestly done. Here’s exactly what happened:
First, I lost a race. Then I watched an ad to race again — and lost again. Still, I didn’t give up. I waited 1 full hour just to watch another ad and race again. This time, I clearly won — I crossed the finish line first, dominated the whole race — but due to some error, the game said I lost.
That moment broke me. I lost hope. I dropped to position 20.
Still, I decided to move on and raced on another map. I won that race and climbed to position 19. Then a new race appeared. I carefully chose the strongest opponent I could to defend my position. I raced, gave it everything — and I won. I secured the 19th spot fair and square.
But guess what? 2 minutes before the event ended, the game kicked me back down to position 20 again.
What more do you expect from a player? I gave my time, effort, energy, and patience — and your game just erased it all.
This isn't just disappointing — it's disrespectful. I'm about to uninstall this 1.11 GB bug from my phone. Fix your game.
👋👋👋
The game didn't kick you down. People still were racing and passed you, plus someone ran ur ghost and beat you taking away 8 points.
@mellow geyser just shifted into level 3! 🔥 Turbocharged progress—keep pushing the limits! 🏆
And what about say the screenshot which i share
It's clearly visible in the screenshot that my car crossed the line first.
And this time, I wasn’t behind in the race at any point
No it shows you lost by .001.
Yeah I can see that
If you look closely, you'll see that the black Porsche is ahead
See this☝️
Rebel Racing यहां ठीक।से जज नहीं कर पाया।
@mellow trout just shifted into level 2! 🔥 Turbocharged progress—keep pushing the limits! 🏆
If you feel ur right go submit a ticket in the customer support feature in the game. They'll get back to you in a few days.
They only work a couple days a week now, it can take awhile for them to respond.
As pointed out, whenever someone races your ghost and wins, you lose points. Playing head to head is an art form that takes a lot of playing to learn.
As for your lost race, the visual aspects of the game are not perfect, it’s possible a car appears to slightly win but didn’t. Also waiting an hour to get a rematch isn’t a great practice, you lose a free ad ticket that way.
Bro, the timing of the rematch and the new run was almost the same. I haven’t just started playing this game—I’ve been playing it since the beginning. And as for the visuals, that’s exactly what I’m saying—my car was ahead, so the result should have been different.
Just imagine, you win all your races and still drop from rank 16 to 20—even against opponents who had higher performance points (PP) than me. How would that feel?
You have played for over 5 years and you have these questions? Um. Ok.
First of all, I’m not asking—I’m telling you—that this is a bug, or whatever you want to call it.
Secondly, is there some rule that someone who’s been playing for 5 years isn’t allowed to speak up?
It could theoretically be a bug, but based on my years here it most likely is a visual timing aspect not an actual bug as you are the first one claiming it in 5 years.
But feel free to talk to them in the support chat of the game. Either way I don’t see them doing anything about it since the game isn’t being developed anymore.
I get that it might seem like a visual issue, but I’ve shown clear proof. Just because no one reported it before doesn’t mean it’s not valid. I’ve been playing for years too, and I care about fair results—bug or not, it affected gameplay. I’ve already messaged support.
It's a bug It's a bug that has always existed in the game, for me I don't pay attention to it anymore since long time ago I just focus to get the better line to win , for the ranking I think you need more pp to hope for a better ranking for example top 19 otherwise you can't, you should settle for the top 20.
Personally I have the same pp as you but I'm out of the top 20 since this morning 😉
I think is not a visual aspect, even the chrono do the same thing it show different when you cross the arrival line and what show in the result.
And at the start of some races you can see opponents car moves faster than your but sometimes when you try to rematch you can see clearly your car is moving faster 💯😉
There's so many bugs in this game.
Anyone who's played this game for a while has learned to ignore and override the bugs. Consider it part of game's charm. 😆 In the end it's just a game. If you're taking it that seriously where it bothers you that much, then you should find something else in life to do that doesn't stress you.
@mellow trout just shifted into level 3! 🔥 Turbocharged progress—keep pushing the limits! 🏆
An opportunity not to be missed… if it rains and you have nothing to do 🫢
Hi
Today is really a celebration.🥳
i noticed that too 😮
When i customize my car, the car image looks so different. Pls fix this 😦
The car used to be shiny like the others but when i changed the color.. yeah.. different
It looks like you picked a matte finish.
@mellow geyser just shifted into level 4! 🔥 Turbocharged progress—keep pushing the limits! 🏆
no man i take the mettalic color
Either or there's nothing wrong with the game's paint colors. It's your phone or your imagination.
one more, when i changed it back to the factory color, the image returns to it's current image
@spark crescent just shifted into level 2! 🔥 Turbocharged progress—keep pushing the limits! 🏆
Running android 12, watch an ad, at the end of the ad tap to close, everything freezes, close app, relauch app, no ticket or gas can for watching ad, option to watch ad for ticket or gas not available 30min cooldown.
Nvm, closed app again and relaunched. Option to watch another ad available.
It happened again on a video for rematch during daily D. Froze up after vid complete. Didn't get the rematch and lost the chance for rematch. Happens on same vid, two part ad with train station 2 and wordscapes.
@junior prism can this be fixed
Impossible to get bored, or not🤔 😉
Why don’t the free ladders ever do that 🤣 🤣 🤣
True, it would be great to have 4 Ladders for the two GTs🤣🤣
@covert rose just shifted into level 3! 🔥 Turbocharged progress—keep pushing the limits! 🏆
There was a first change, but it's on the - button that you have to click, not on the + button. Before there were 4 repeating events, now there are 5 😉
@raven spindle the bug is not fixed, still many duplicates
@carmine mason just shifted into level 1! 🔥 Turbocharged progress—keep pushing the limits! 🏆
I'm also tired of this bug, do you want to fix it please? Or is it ok for you? @raven spindle @junior prism
Maybe it isn't a bug, I think they prefer opening 4-5 brackets at the same time than opening them one by one🙄🙄
@sturdy yarrow just shifted into level 1! 🔥 Turbocharged progress—keep pushing the limits! 🏆
Not the best timing 🤦♂️
Same here but at least I didn’t get a forfeit.
I played the t&l A race this week but I didn't get a final result and I didn't get any points or gold. Who can help me???? I finished the race in the top 19
Contact customer support through game.
I don't need to see the chat, just wait for the response. It can take some time as they work 4 days a week
@harsh bloom just shifted into level 2! 🔥 Turbocharged progress—keep pushing the limits! 🏆
For those who don't know how to hide time and who are tired of people who cheat in the game.... Many of you have noticed that there are many players playing against you, but you can't see them or play against them... You have to hit the wall until the car changes color... In this case, no matter how fast you go, no one will find you. This way, many players play like Max Grinder... I hope Hatch fixes this problem... Many players are tired of this method.
but the car didn't change color it went back to blue
Damn no new level
It has become transparent and you can try it in a race.
Not sure if this is the right channel but I saw a giant cockroach whist playing the game.
@subtle imp just shifted into level 1! 🔥 Turbocharged progress—keep pushing the limits! 🏆
Also, is anything being done about the multiple multiple events?
Also, is anything being done about the multiple multiple events?
Yes for Tier S they went from 4 to 5
I'll try
So you do this at the start of a h2h for the 1st 5 races and then race normal and no one will ever see you to race u?
@mellow geyser just shifted into level 5! 🔥 Turbocharged progress—keep pushing the limits! 🏆
I just want this bug fixed. It's not fair to play this way. It's a form of cheating.
It's a weak and cowardly way to play the game.
True mate, still it is effective and everybody can follow this strategy. After so many years, I've learnt to deal with bugs, '' cheaters'', coiners, spenders, really fast drivers and so on.
For me, all these are part of my fav racing game called RR. 🍻
Love it or leave it, but no need to nag (being constantly critical) 😉
@mellow geyser
You play and get tired, while others win without getting tired.
Continue the conversation in #💬│general don't turn this into general chat channel.
@raven spindle Is this the prelude to the gifts planned for the 50th anniversary season? 🤣
This is now a feature and not a bug. Hutch will be expanding the number of repeating H2H’s to a dozen or more soon since it seems the competition to win each club season is declining significantly.
@unkempt rock just shifted into level 1! 🔥 Turbocharged progress—keep pushing the limits! 🏆
It is already surprising that there is still a competition to win every season. Those who have been playing for years now have three copies of each car and I am referring to Tier GT, S and A, the other lower ones can be dozens.
Correct; apparently the fix was to eliminate duplicate events and replace it with sextuplet events. 😂
Exactly since after they said they would intervene, the events have gone from 4 events to 5 and now 6
LOL
@junior prism is looking into this. It seems the fix may not have work as intended.
keen observation, thanks for your help in improving this game.
- This should be fixed now along with any other duplicate events. List if you spot anything.
Ian and I are chasing up the fix for this as it's only being actioned manually still.
Can you at least extend the bug to the free ladders as well please? 🙂
@torpid cipher just shifted into level 4! 🔥 Turbocharged progress—keep pushing the limits! 🏆
@covert rose just shifted into level 5! 🔥 Turbocharged progress—keep pushing the limits! 🏆
Entered tier B Milestone marathon with 300 gold. Ran the first race. Event disappeared from map and event list. Running android version 12. US east TZ.
Close your game and open it up a couple times, then it should appear.
Thanks, did several times. Nothing yet. Opened a ticket in game. Response was that the ticket volume was high atm. I'm sure they'll get it sorted.
It came back up. Had lost the ticket from first race. Ran it again, no issues. Ran second race and got this. Didn't get reward from race, but used ticket. Hope it helps.
This is a known long time bug, share your screenshots with support through game chat 💬 they can look up there and make any necessary adjustments accordingly.
Until Hutch fixes it, the only way I know to get it back is force close the app then reopen it. That may take, 2, 5, or more than 10 times but it will come back on one of the restarts.
@dusky robin just shifted into level 5! 🔥 Turbocharged progress—keep pushing the limits! 🏆
Hid your name and reveal other ppl name, what's the goal?
He had pac to use the same name on his both accounts, there's many people here with 2 or more accounts with different names for every account.
@bold mortar just shifted into level 8! 🔥 Turbocharged progress—keep pushing the limits! 🏆
@whole compass just shifted into level 6! 🔥 Turbocharged progress—keep pushing the limits! 🏆
Thanks everyone for all your help. Seems to be running fine now. Wondering if it locking up is a fuction of servers getting overwhelmed. I did join as soon as it opened.
Sorry. I don't see the point of this strategy. I think I still have a lot to learn about games. Thank you very much.
Did you DM her your Player ID?
Ofc
@mystic stirrup just shifted into level 1! 🔥 Turbocharged progress—keep pushing the limits! 🏆
There should suggestions channel fr fr
Game development ended years ago so suggestions are meaningless. What you got now is all there will be.
true true seems like the devs stopped bc of lack of engagement in the game
sad to see
I've been play this game since pretty much when it released 🥹
me too😔
Lost all cars, gold, money and keys. No connection to Facebook. When I entered the APP, saw money being reduced almost to zero! Any explanation?
Contact CS in game and they can check exactly what happened. Doubt anyone could help here. It could be system glitch or game back up issue