#models not loading in vtube studio, even the ones that came with it

40 messages · Page 1 of 1 (latest)

rough prism
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I recently downloaded vtube studio and decided to test it out. I clicked on the first model and it said this (pictured below)

I’ve checked and everything is in the proper folder, and I tried uninstalling and reinstalling the app to no avail. Is there anything I can do?

plain harbor
rough prism
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Everything seems to be in the right place

plain harbor
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Show me also the inside of the models folder you want to use. Also cant you just share a screenshot instead of a photo of your screen? kspConfused

rough prism
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I don’t have discord on my computer lol

robust seal
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If so, can I please see your logs?

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!logs

fervent lintelBOT
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Akari
How do I find my VTS logs?

Please navigate to the local files of VTS. This can be done in Steam by clicking on the ⚙️ gear icon then Manage > Browse Local Files (see image below)

If you are on Windows, please navigate to
VTube Studio_Data\StreamingAssets\Logs

If you are on Mac, please navigate to
VTubeStudio.app\Contents\Resources\Data\StreamingAssets\Logs

...and then find the most relevant log (probably the newest one).

robust seal
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I don't really like to have the Discord app open laugh

rough prism
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Legit says “unknown reason” lmao

robust seal
rough prism
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How do I send that?

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Sorry if I’m acting stupid

glass cobalt
# fervent lintel

This tells you how to get them. I would recommend what denchi said and log into discord on a browser so you can attach the log as a file so it has all the information.

rough prism
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Sent the most recent log

robust seal
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Could you check the folder VTubeStudio.app\Contents\PlugIns ?

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Check if it contains the file Live2DCubismCore.bundle

rough prism
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I don’t see a plugins folder

robust seal
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How is VTS even starting. This is missing half the app.

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All of this should be in there.

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Maybe your drive is full? Clearly Steam isn't downloading VTS properly.

rough prism
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Good idea I’ll check my drive

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It looks like I do have space

robust seal
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Did you try running the Steam integrity check for VTS?

rough prism
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Yes I think so

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Let me try again

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It says five files failed to validate

robust seal
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It should be much more than that.

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I don't think this should have anything to do with it, but you're also running VTS on a version of macOS that's not supported (10.14.6, lowest required is Catalina 10.15.7)