0 fps, 0 confidence.

[velvet pivot]

ive used the other people’s thread and tried troubleshooting but it’s still the same. nothing is working

tried installing visual studio redistributable, launched vtube studio before any other streaming services, made sure to close discord in task manager before opening vtube studio

[dim cliff]

Can you send your latest log?

!logs

[rigid eagle]

Akari

How do I find my VTS logs?

Please navigate to the local files of VTS. This can be done in Steam by clicking on the ⚙️ gear icon then Manage > Browse Local Files (see image below)

If you are on Windows, please navigate to
VTube Studio_Data\StreamingAssets\Logs

If you are on Mac, please navigate to
VTubeStudio.app\Contents\Resources\Data\StreamingAssets\Logs

...and then find the most relevant log (probably the newest one).

[velvet pivot]

@dim cliff any idea?

[dim cliff]

You're using Logitech StreamCam, right?

does it work correctly on other apps?

[velvet pivot]

yep

[velvet pivot]

and yep

[dim cliff]

When you select the cam in VTS, does it give other FPS, resolution or color options? If so please try them

(also, no need to ping)

[velvet pivot]

yes it does

[dim cliff]

please try different combinations then

[velvet pivot]

all combinations dont do anything

[velvet pivot]

it doesnt change the 0fps

[dim cliff]

Mmm
I don't know what it could be then, please wait for someone else's response

[neon hound]

@velvet pivot Can you please look through all of these?

https://github.com/DenchiSoft/VTubeStudio/wiki/Webcam-Troubleshooting

And let me know if one of those steps fixed your issue.

[velvet pivot]

the windows N edition thing seems to fix it but it still sometimes freezes unless i open up the settings menu

[neon hound]

Are you actually on Windows 10 N edition?

[velvet pivot]

no but downloading the file seemed to work

[neon hound]

So what exactly is happening now?

[velvet pivot]

hm if i turn my face all the way out of the screen, it wont continue tracking my face when im back

unless the camera menu is opened (the one that has the calibrate button on it)

[velvet pivot]

seems to work fine now

[velvet pivot]

it also gave me a warning saying that windows is running on compatability mode. will this affect my other games?

[velvet pivot]

it stopped working again

any solutions?

[neon hound]

Compatibility mode?

Did you turn that on?