#App freeze on load screen and not responding

25 messages · Page 1 of 1 (latest)

prime copper
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My computer and graphics card is all up to date
Sometimes the program opens...sometimes it doesnt. Most of the time I try 20+ times to get the program open. It will load 2/3 of the pink bar in the start screen and then just freeze. I've tried leaving it alone and seeing if it'll work it wont. To get the app to close I have to force it through task manager.
I will share my logs if someone tells me how to do it cause idk.

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I have tried trouble shooting through windows and running in compatibility mode, as an admin, etc

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Checked the integrity of the files through steam and all was good. I have uninstalled and reinstalled the virtual webcam and the whole program

oblique nacelle
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@prime copper Can you please post your logs?

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!logs

forest plazaBOT
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Akari
How do I find my VTS logs?

Please navigate to the local files of VTS. This can be done in Steam by clicking on the ⚙️ gear icon then Manage > Browse Local Files (see image below)

If you are on Windows, please navigate to
VTube Studio_Data\StreamingAssets\Logs

If you are on Mac, please navigate to
VTubeStudio.app\Contents\Resources\Data\StreamingAssets\Logs

...and then find the most relevant log (probably the newest one).

prime copper
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I hope i did that right

oblique nacelle
prime copper
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thank you

oblique nacelle
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This is caused by that NVIDIA driver issue, which is unfortunately still present in the newest driver.
I've described in this thread how you can fix it for now:

https://twitter.com/VTubeStudio/status/1586525088861794304

Please read through all posts and follow those steps.
Also note that if you have (or ever had) VSeeFace installed, you will also have to remove (and re-install if you want) its virtual webcam, as described in that thread.

VTube Studio (@VTubeStudio)

【📢】⚠️ IMPORTANT!! ⚠️

If you are still having issues with VTube Studio (or VSeeFace) crashing or VTube Studio not being able to update, please read this thread for info on how to fix that!!

👇🧵👇🧵👇🧵👇

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prime copper
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i thought it went through all those steps painPeko

oblique nacelle
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You've probably missed something. walfieNod

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Do you use VSeeFace?

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Or did you ever have it installed?

oblique nacelle
prime copper
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i think it was vseeface

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I uninstalled the webcam and i was able to open the program

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I hadn't done that cause I dont use that app anymore lol

oblique nacelle
prime copper
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thank you!

oblique nacelle
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If you want to keep using it

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make sure to download the newest version.

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That one has the bug fixed.

prime copper
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ok thanks!