Thread | Top War Official | Page 1

reef trail Jan 8, 2025, 7:43 PM

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gleaming viper Jan 8, 2025, 7:43 PM

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Hey 👋

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What do you mean remainder?

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@reef trail

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What was the date of purchase of the weekly pack?

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What day did you buy it

reef trail Jan 8, 2025, 7:46 PM

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you have to claim daily with the weekly pack. so you get 1600 first with a daily amount of 400 which works out to 5k gems over a week.

gleaming viper Jan 8, 2025, 7:46 PM

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Yeah.

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How many days did you have left on it?

reef trail Jan 8, 2025, 7:46 PM

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I will have to look at the date. but there was 1 or two days left.

gleaming viper Jan 8, 2025, 7:47 PM

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Have you tried Support yet?

reef trail Jan 8, 2025, 7:48 PM

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gleaming viper Have you tried Support yet?

I tried ingame support and got an automatic message

Your request has been forwarded to a customer service representative. We'll respond to you as soon as we can. Thank you for your patience. [Automated reply]

gleaming viper Jan 8, 2025, 7:53 PM

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Ok. Please stay patient

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They'll reply within 48hours

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They'll be able to check this on their system.

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In the meantime. If you provide your UID either here or in my DM I can keep hold of in case I need to escalate

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