#Thread

1 messages ยท Page 1 of 1 (latest)

copper ledge
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@wintry bolt please make sure that you had followed the Refine process correctly. Sometimes we could pick wrong TG by mistake. If you're sure that everything was correct, please send to the CS ingame a message so they can have a look into your account โค๏ธ

wintry bolt
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I recorded my screen

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Please check

copper ledge
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oh...

wintry bolt
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Now it works but I lost gold headset.

copper ledge
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that's not how it should work

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okay please let me ask

wintry bolt
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This is what I got

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And I never even selected anything.

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I just hitted " refine button

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And it immediately told that somehow I refined headset ๐Ÿ™ˆ

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Which I never even aiming to refine headset.

copper ledge
wintry bolt
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Here?

wintry bolt
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And no it is not fixed.

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What do I have to confirm?

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I am receiving this pop message when I am hitting " refine " button.

hybrid merlin
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1st, its not related anything about optical add on you click, its simply, whatever previous refine process you did, you didnt accept it, that why its told you to accept

2nd it always stuck on that screen unless you accept it whatever you do it wont change.

3rd every time you refine something. You cant get away from the screen by not accepting. That will always cause the problem you are reporting. The only simple solution is accept every time you refine. Nothing you can do beside that, you already lose the gear the moment you click refine.

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If you dont understand, pm me and i will clear any your misunderstanding. @wintry bolt