🐞│bug-report

[stoic grotto]

Haven't been able to log in all day .anyone else?

[late river]

What to do with this?

[pastel river]

Are we going to get reimbursed for all of the vit we used yesterday on the temporary alliance when Diana wasn’t reducing vit cost? I wasted a ton of vit because of this glitch…

[modern geyser]

i can't use contact us feature from my account

[golden sky]

Cause of rng probably going to do as well

[lucid jasper]

Yes you get to do ID again

[cold kernel]

I received 4 the first day. None since yet espirit is giving them for dark forces. More rewards we will miss out on?

[undone ridge]

This better bug or 4 days straight attacking for the rewards you offering is unacceptable.

Did something changed? 30 premium and 2 gold shards 🤔

[tough vessel]

i am seeing only 1 way traffic

[cold kernel]

Yeah. If we don't respond. Maybe they'll go away. 😄

Let's see. Recent issues that did not used to be

Armament
Individual defense - some players get 2x rewards

Dark force vouchers - some players receive them, some do not

Hero descriptions - descriptions and exclusive skills change after purchase

Numerous other bugs and glitches

Eternal land is coming supposedly which means Facebook users will be unable to connect 3rd el in a row because Facebook updates their end magically every EL event.

What exactly are we paying for?

[tidal igloo]

I can't find my account, base or Alliance. I logged in to play, but it started all over from the very beginning on me... How do I get my Base back?

[tough vessel]

god is telling u

[dawn oxide]

Are we getting reinburst Vit considering, diana wasnt saving us vit yesterday?

[austere needle]

Playing on app or web?

[austere needle]

Please send your feedback to in-game support! We don’t have costumer service here to be able to answer.

[austere needle]

Please write to [e-mail]

[austere needle]

Have you tried to reinstall the game and clear the cache? Make sure your account was bound. Check your internet is stable too

Please write to in-game support

[modern geyser]

it work on other account just not on my account

[austere needle]

On same device?

[dawn oxide]

Have u updated in the app? That resolved my issue

[modern geyser]

yes, and in-game support is not possible it does not work

[austere needle]

Report the issue from your other account

[modern geyser]

okay

[median blade]

Cannot register for Odinium, level 5 alliance, 2nd in alliance CP ranking, server 1375

[floral river]

During individual defence yesterday... frequently disconnected

[proud sail]

pm a uid plz

[scenic cloak]

Не могу сделать покупку!! Куда обратиться?

[half hollow]

Оплата возможна с мобильного счета и киви кошелька в Appstore и Google play.
Как это сделать:
раздел "Платежи и подписки" в настройках аккаунта, далее выбрать "Способы оплаты" и добавить нужного оператора ( ввести номер телефона)/киви кошелек.
Поддерживаются: Билайн, МегаФон, МТС. Киви кошелек.

Также можно воспользоваться этой ссылкой. https://h5.topwargame.com/h5game/index.html
По этой ссылке оплатите с помощью киви кошелька или любой картой, где не написано visa/master card. Ссылка работает на компьютере.
Также, еслиВам не зайти в игру с помощью фейсбука или твиттера, то воспользуйтесь vpn（ советуем астрилл, но есть и другие) или также ссылкой https://h5.topwargame.com/h5game/index.html
Ссылка на скачивание для андроидов. https://knight-cdn.akamaized.net/apk/worldbattle-googleplay-global-release.apk

​​

[austere needle]

What rank was the alliance before registration started?

[median blade]

Hi Tara, Rubes is already working on this, but to your question, it was Rank 2 before the event started and it turned out that at least the top 3 alliances had that issue

[round sierra]

New update is bugged... Doesnt let you claim reward

[gilded field]

How to help individual?

[lofty bluff]

The help section does not display the icons anymore (ok there is some text but the icons make it quicker to glimpse through it). Besides, I can’t seem to be able to help someone in particular. I just have an option to help everyone at once..

[dense cobalt]

Won’t let me click the claim button 🥲

[tidal fractal]

Quick deploy doesn’t deploy strongest units, and it doesn’t deploy strongest heroes when attacking anything. The button no longer has any purpose. If my troops are downgraded after an attack and I need to quickly get another set in a march, whether to save them, or attack a different target, Then I have to manually fill it all in. However you try to make our gathering marches better, but that doesn’t work either. It needs to be changed back. If it isn’t broke, quit breaking it., first screenshot is quick deploy, it sends army. I’m not army main. It is not even the best army and doesn’t fill the march. The 2nd screenshot is the way it was, and the way it has a use.

[trail osprey]

Server1010 its an urgent request.. half of my server is not able to see transformers and not able to support in defending them... Please look into it

[valid kayak]

I spent 300USD to buy the cybertron disks and not a single Megatron Statue what a joke is this stupid event.

[tidal fractal]

Quick deploy doesn’t deploy strongest units, and it doesn’t deploy strongest heroes when attacking anything. The button no longer has any purpose. If my troops are downgraded after an attack and I need to quickly get another set in a march, whether to save them, or attack a different target, Then I have to manually fill it all in. However you try to make our gathering marches better, but that doesn’t work either. It needs to be changed back. If it isn’t broke, quit breaking it., first screenshot is quick deploy, it sends army. I’m not army main. It is not even the best army and doesn’t fill the march. The 2nd screenshot is the way it was, and the way it has a use.

[tough vessel]

by devs:- it's your luck don't blame us we create algorithm to make u bankrupt thats all 😀🤣

[topaz spruce]

Two gems next each other, should be gift and only got gems.

[alpine apex]

Pls see this @proud sail

[tidal fractal]

So now, alliance help and deploy all/quick deploy buttons have become useless. Good job, only a few more to go before you start saving everyone a lot of money!

[austere needle]

Please try to restart the game

[austere needle]

Please send your feedback to in-game support

[austere needle]

Please explain

[austere needle]

Reported

[topaz spruce]

😁👍

[celest briar]

Hello everyone, I can't get this award, even if I click the button after the new update, it doesn't give the award.

[alpine apex]

Yes, now it's working

[austere needle]

Please restart the game

[exotic lava]

alliance help have bug, why cannot donate particular one

[undone chasm]

I can not send my request

[frail karma]

Try to change from city to world view or vice versa and see if you have other active requests

Actually may have to restart or update your game, as that request screen doesn't look updated

[proud sail]

uid pls

[proud sail]

you've sent one already ?

[frail karma]

He DM'd me, works now

[frigid gulch]

What update bug

[celest briar]

i tried but it didn't work

[trail nexus]

had same issue, worked for me after reseting

[austere needle]

@proud sail

[modern geyser]

Why is allaince help not working individually, it is only showing help all,

[scenic gazelle]

I ordered an air force, but I received 1 and the level was 70 not 80

[broken inlet]

it looks like 10 people have to click help to give you what you need vs trading players for actual inventory.. im not 100% sure.. but i clicked help all .. and i didnt lose any inventory.. but my help shows 1 of 10.. basically they are making it harder for you to get alliance requests when you are not in a huge active alliance

[modern geyser]

If I don't lose anything that would be great

[broken inlet]

for active alliances ..

[frail karma]

The alliance help has been changed, notable changes is that

• Instead of players losing any items when helping other players, it now will require 10 people to click help. There is only "Help all" available, as helping does not remove any items from the player who send help anymore.
• You can now ask for Units in alliance help, you will get units of your level up until level 70. Players with higher level than 70 will still just receive level 70 units.

[scenic gazelle]

Level 70 troops are not useful to a level 80 player

[proud sail]

It's benefit lower level players only

[twin olive]

what’s the point of level 70?

[frail karma]

If it gave lv 80s it'd make the unit ruin entirely irrelevant as well

[scenic cloak]

Невозможно даже перейти в меню оплаты. Показывает техническая ошибка.

[broken inlet]

it sucks for overnight players .. when at most there are 2 or 3 people on during our play time.. meaning we have an alliance request that most likely wont get filled until we go to bed.. so one or 2 a day is bs - i can already see the complaints starting with this change as its already annoyed me.. an alliance req sitting at 1/10 for over an hour..

[trail nexus]

as it`s lvl 70, i would still higly suggest lvl 70 players to ask for stones not for units ....

[scenic gazelle]

In my opinion, players with a level of 80 need troops more than anyone with a lower level because of events and wars, and I think that there is no problem in increasing the number of troops that we win for free every day, as they are consumed in one war

[split nimbus]

This new alliance help isn't really good for anyone, but is definitelyVERY BAD for Smaller alliances, and alliances with casual players who aren't on all day to fill requests.

In my small alliance we can't do helps any more at all - not enough people, we are a small group of friends playing together and don't want to be in another alliance. We are now being punished for that.

In my other server alliance it's a big busy alliance and in the time I usually get all helps done I'm stuck at 5/10 on my first help request...🤷

This is not a good system 😟

[onyx sapphire]

10 donation for 1 item is too much reduce it to 3. Lvl 70 troops are useless. Your giving only 3 units doesn't affect ruins and only two alliance has that feature. Increase it to lvl 80 and reduce 10 donations for 1 item to 3.

[keen cosmos]

Alliance help has glitch. There is only help all button. Can not cater to a specific demand.

[frail karma]

Helping is now free, hence there is no reason not to help all

[broken inlet]

helping is unlimited and at no cost to you .. however.. you need to wait for 10 people to help before you get your request now

[dawn oxide]

Theres a bug in the transformers battle reports its saying this. (My friends report) and no he hasnt deleted the report.

[proud sail]

uid and the report details (time ) plz dm me

[onyx sapphire]

It takes too long to get those 10 items , you only get 2 lvl 3 components from 10 stones, too much grinding for so little.

[inner mesa]

To claim units from alliance help I need to reload game, anyone else facing this issue?

[scenic gazelle]

It is better to upgrade the level of troops in the help of alliance, as it is not useful at all most players

[keen cosmos]

Kindly inform of the rewards for alliance help.

[visual crag]

The game, glitched on me, I was in the middle of using my Odinium cells. And suddenly the plane Valhalla troops appeared just as I pressed "open" so instead of using my Odinium pack I ended unlocking a plane Valhalla 🤦🏾‍♂️😭 I'm hoping the Devs can reverse this. The game just glitched.

[lost needle]

I can understand the concept, but the help went from 10 interactions to 100 per person. Small alliances and over night crew are going to suffer big time. Maybe reduce the amount to 5 to acknowledge the help. This may be a deal breaker for me that makes me leave the game.

[dry agate]

Exactly this. At the VERY least drop it to 5. 10 is just bad

[olive ore]

Can't help 1 person, can only click help all

[north oriole]

nothing works in the alliance help! Why do guys change a running system untested into a bunch of bugs? 🤔

[raw lotus]

@civic sandal yeah well complete jokes for every older server with 99% lvl 80 players

[civic sandal]

Oh look a new ally help… sweeeeet we can now give each other units!! Even though it’s a way bigger pain in the butt to do it… it’s still free units… AAAAANNNNNDDDDD lvl70 units 🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️ so not only are the new items USELESS you’ve also ruined swapping stones 👏🏼👏🏼👏🏼

[round sierra]

Well instead of swapping stones we now get more of them for free

[simple quiver]

Change alliance help back please

[civic sandal]

100 “helps” to get 10 stones… instead of the 30 sec it took to ask for 10 before… no thanks… old way was better

[cold kernel]

Don't bother another waste of coding unless you think some level 70s will turn the tide. 😄 10 people have to help.

[neon totem]

To Collect them all till eternity and than make one level 80 unit😂😂. Best update

[modern geyser]

100% wrong... before it was a 1vs1 exchange. So you lost stones from inventory when you donated it. NOW: you only donate a piece and didnt loose any stones from inventory. No donationscap means every member can get 10 stones per day for really nothing but tab on donate.. I think it is very helpfull...

BUT YES the lv 70 Units are trash. As long as you arent a whale who can beat Players with lv 70 units 😅 but still good for svs. Capture ruins with lv 70s is still possible 😅
OVERALL a good update.

[lost needle]

Just a question on the new help system what does that do to the folks that are nearly maxed on comps we're going to do with all their stones as well? This certainly doesn't refer to me though.

[civic sandal]

You ALWAYS have a surplus of one color or the other… giving away some stones which you had a lot off was a much better trade off than having to get 100 helps and like @lost needle said… there are players who just gave to any request because they don’t need anymore… their stones are now just a waste…

[modern geyser]

You just dont need stones when you have all comps on lv 10 3 times. And your mastery on Max Level. Dont think so that a lot of players already got it...

[mint rivet]

The donate update is garbage. I like being able to donate troops, but put it back the way it was.

[coarse wave]

This one supposedly contains dawn chest but it contains gems instead

[modern geyser]

In Alliance Help, Please lower the number of helps per request to 5 from 10 , it is unplayable in small alliances or older alliances with less active players, also for people who play mainly at night.

[solid geyser]

can't claim

[civic sandal]

Close and open the game

[solid geyser]

it worked, thank you

[lost needle]

This also prevents folks that are grabbing level 6 tiles collecting gems and then gifting them in the alliance help for those that aren't on during tile reset. As o same folks are still going to farm level 6 tiles for resources. Edit leaving it here meant to post on feature requests.

[plain garnet]

Bug report: You fucked up alliance helps.

[untold sable]

☝️☝️☝️☝️☝️☝️☝️☝️

[plain garnet]

And you labeled it “optimized” which makes it worse because that means you thought it was a good idea

[hallow cedar]

I think y’all messed up alliance help for units….

[untold sable]

Wtf you did with alliance help? We already pay our governments to frustrate us with nonsense. Now we pay Topwar to do the same? This is bullshit

[tidal meadow]

🤣🤣🤣🤣

[hexed mist]

Unpopular opinion. I like more new system 🙄

[rose anvil]

New alliance help doesn’t allow you to select specific people based on what you can do. Not everyone can help all. Allow individual helps rather than everyone.

[modern geyser]

Check the pinned message guys

[ashen gorge]

I can't collect the reward. I updated and reopened the game but it doesn't work 🙁

[junior orchid]

Technical error when trying to buy something

[lime beacon]

New help system for the alliance seems to be a bug. Can't help members separately for one. Can't help multiple times as another problem. If it's not a bug, then it's just a developer's showing off features without taking into account existing player basd

[hexed mist]

Why you don't want to help some people from your own alliance?

@lime beacon check pinned message 🙄

[molten sierra]

Привет, не могу оплатить покупку в игре, прошу помочь

[unkempt meteor]

The new donation screen sucks poo through a poo flavored swizzle stick. There is no way to help an individual person. It is all or nothing. Plus, there are words but no graphics. I have bad eyesight and the graphics were great so I could give gold or stones when I had plenty of stones.

[lime beacon]

Well the unit level cap is just ridiculous, and useless than. Additionally what if the alliance doesn't have 10 fully active members. Helping without losing items is a plus, but the minimum 10 alliance members required before you get it makes it the opposite. So I stand by my speech

[hexed mist]

You dont give anything now 🙄

[swift flax]

I can't collect my units from alliance help

[low olive]

How about not go and change things just for the sake of change, sometimes less is more.

[modern geyser]

I can only "Help all", not see pictures

[zealous path]

I have level 80 units
What will i do with level 70 units. Use them as decor or 🤷‍♂️🤷‍♂️🤷‍♂️

[valid kayak]

Its good no problem with it but level 70 units. Seriously??

[timid plover]

The old way was fine

[zealous path]

The way for devs is when you are asked to do something that you cant complete in time, Mess up something l that is already working fine and buy time for the real problem.

[rose anvil]

It looks like things don’t come out of your inventory. You just need 10 people to help Ron get 1 item. But yeah, lvl 70?

[scarlet tapir]

The new help system is bad for small aliances. Pls reduce 10 people to 5

[inner loom]

New alliance help system now alloes to send thoughts and prayers to members asking for help

[shadow tapir]

So if 10 people need stones and I hit help all they all get my stones ???

[sterile hill]

The alliance help change must be backed out and redesigned. Please. Once again, you’re messing with gameplay where it isn’t needed. All we asked for was to add tech and R&D chests and you’ve now made it 10x harder for a single request to be filled. Why? It takes 10 people to donate for the person requesting to get the single thing they request. And the units… max at 70??? Why? I’d honestly would rather not have units there. You all are creating bugs instead of smashing them. Stop it already. Please.

[tulip coral]

I helped no one. They didn’t receive what they needed. Why do 10 people have to help me get 1 gem? This is ridiculous

[low olive]

read the pinned message
The alliance help has been changed, notable changes is that

• Instead of players losing any items when helping other players, it now will require 10 people to click help. There is only "Help all" available, as helping does not remove any items from the player who send help anymore.
• You can now ask for Units in alliance help, you will get units of your level up until level 70. Players with higher level than 70 will still just receive level 70 units.

[surreal cedar]

I can't add more slots in repair factory.... @austere needle

[fallen palm]

you screwed up the help section. Glad you wanted to add something's, but wow. Stop messing with stuff that only helps the little people and now I can't tell what they are asking for and forget that stupid help all button. Accidentally hit it and now I have no blue gems

[fallen palm]

You have to research them in third tree and use the items to unlock. Without both it's not useable. I used items but couldn't use it. Then I unlocked the third tree and researched it to get it. It's not really worth it, given all you have to spend for just one more spot. They set it up that way.

[left lion]

Change the help request option back to how it was. Why only allow a “help all” button… another rediculous change that was not needed

[tame mirage]

the new help costs you NOTHING, so what is wrong with helping all????

[fickle hemlock]

If you request tanks with the new intwrface you can't redeem them and are stuck..

[polar coral]

help request now takes time, unlike before straight away you get the item you asked

[finite cargo]

Pictures missing in inventory items all of a sudden.

[last quartz]

Hello," Contact us" tab doesn't work for me. I tried setting->contact us but still no luck. Kindly help

[finite cargo]

It took 6 reboots after the update you just pushed but they are working now. Disregard

[marsh marlin]

This new request sistem is s h i t … goodbye topwar … day by day getting more worse

[olive ocean]

Cant collect from alliance help at all. Have updated app and rebooted it nothing works

[frigid gulch]

Why reset? 2 time

[stuck owl]

2022/03/11
New Alliance Help system don’t works correctly. Even if you make and receive donations, the following happens:

1. You cannot select individually
2. You have helped and the player cannot "rescue" the help immediately (progress bar)
3. This blocks the possibility of making a new request

[zealous night]

Can’t collect items on new alliance help even with 10/10

Auto select for gathering in alliance resources buildings just places three tanks in block 1 leaving all others empty

[neat charm]

Each donation is only worth 20 points? I just filled 2 agate stones and gold request. Before, that would be 200 points. I also can’t donate to one person? I have to help all? Puju definitely not happy with this change! Please fix the bug on donation points!

[tame mirage]

You can help unlimited people and it doesn't cost you any stones or anything

[gilded bane]

?_? Thats my friend's msg (the white one)

[neon summit]

Its impossible to claim the units from alliance donations

[solid ruin]

Check your inventory

[neon summit]

🤔 (they are not there because i can't collect them)

[wary juniper]

My tree is maxed and I can’t unlock more repair. And I have 609 of those certificates 🤷‍♀️ I think they just collect dust in inventory.

[thin berry]

Please fix this now, I can't claim my units inn alliance help and I'm stuck!!!!! 😭

[gilded bane]

@thin berry try get back to ur base
I got the same problem too but when i return back to my base and i can accept it

[thin berry]

Thank you friend worked 🙏

[vagrant blade]

The new requeste system is so broken. If you requested for troops, you can't claim it once it is full. And naturally cant request again.
Its very irritating so please fix this soon 🙏

[shrewd tangle]

@proud sail TRANSFORMERS Boardgame tile rewards are incorrect!!!

[honest dew]

There are multiple tiles on the board game/Monopoly that are giving the wrong rewards.
Need dev to contact me for giving the right rewards that have been wrong from the first place.

[modern geyser]

The game won't let me collect

[sharp steeple]

This should give boxes .... fix the game and give us what we should have got, and its not normal that i keep going on the same tiles all the time

[marble pendant]

Can't collect

[versed ermine]

After killing 2 x 5 dark forces for quest why did it come back as 7 killed and I had to use extra vit to complete quest ?

[glad robin]

Can't claim the unit.

[broken depot]

Cannot claim these units. Have been stuck like this for over an hour. My base is full up currently, not that it should matter?

[dawn sail]

the same for me I made a lot of draws with the wrong rewards I would like to be contacted to solve this problem

[serene kindle]

Giving the wrong rewards! In the transformers game. Please fix and give us the right awards. Have already spun 150 + times on the board

[summer spear]

Pareil pour moi les récompenses ne correspondent pas dans l’événement transformers « en avant jusqu’à l’aube »

[velvet fable]

Again the devs cripple the game and add broken updates.

[torn vine]

Purchases not working. Spinning circle and then nothing happens. I reset the game 5 times now. 🥲

[round sun]

Вчера на киви заходило нормально, сегодня просто ошибка, даже без выбора платежной системы

[echo talon]

Monopoly rewards "forward until dawn" do not match.

[modern geyser]

Not able to earn it

[alpine apex]

@proud sail @austere needle Why we get only level 70 tank,uaf, navy,,pls give us units as per our level.....

[merry abyss]

I can't claim my help

[acoustic oxide]

These squares are still giving the wrong rewards based on the pictures. There is only 1 out of 3 squares for OP shards that is working correctly. The chest square is giving gems instead of dawn chests.

[trail osprey]

Is Vivid army users not allowed to participate for transformer event ??

[round sphinx]

I can't claim my stuff

[modern geyser]

Make the sharks HP more accurate as rounds go by

[keen lava]

I clicked for claim part and nothing happened … please look into it

[round sun]

Разрабы, блд!!!!

[tender wolf]

top war developers, it my request to you that first improve your coding or watever for normal game. Than proceed for new things. And for fod sake when cominf with new things make it glitch free.

[round sun]

Делайте вещи.... или вам деньги не нужны?

[granite cedar]

Aura of the Ocean doesn’t seem to be working.

[modern granite]

Cant collect it anymore???

[shy wren]

Giving the wrong rewards! In the transformers monopoly game. Please fix and give us the right awards. Have already spun 150 + times on the board

[glad robin]

Please fix it I need to ask for my gems at alliance help

[shadow tapir]

Why does the transfer ticket price keep going up? In the last 4 weeks my price has increased 3 tickets and I’m at the same CP

[wise plaza]

Has nothing to do with cp. 4☆ and 5☆ are the biggest factor

[keen lava]

What is the low rate of transformer emblem .. people who buying get the low rate and free player got the 100 emblem in few shots .. it’s complete wrong .. I request to you look into it … it’s completely demotivate us

[umbral niche]

No reward got for the square for the transformer event... Hope devs look into it..

[shadow tapir]

Why in gods name would a 4 star make a difference I understand the 5 star but a 4 come on now

[wise plaza]

4☆ adds 1 transfer tickets then when you make it 5☆ it adds another. Why, I can't answer as I'm not the dev. Other things add like gold equipment(apparently) maybe 1 from perk tree at some point

[shadow tapir]

Wish I would have known about the 4 star the 5 I knew

[sleek crypt]

I've had a gold hero going from 2* to 3* add a ticket too. That was the last straw and used my last buffer ticket, so I transferred immediately. Best not to upgrade any heroes (or anything) if you're collecting to transfer.

[shell imp]

When claiming free gems, there is no animation. Is that normal?

[shadow tapir]

Lesson learned 😂

[torn shadow]

Items aren’t merging anymore??

[jovial pawn]

Might have been mentioned, but Alliance Transport fuel challenge "alliance help" only awards progress if your help was the 10/10 for that player with the new system. And being as I cannot manually help one person stuck on 9/10, it forces me to help all which subsequently might help other 9/10s which precents other players from finishing the alliance help task.

[wide jetty]

trying to log in to the webpage to play, and it starts a new game. i logged in and went to manage characters and the phone version is not there/

[warm dome]

Why is this giving gems instead of the boxes?

[inland wave]

Ich kann bei euch nichts kaufen ...

[vagrant raft]

Can't sign in using Twitter, please help

[vital citrus]

I second this one

[drowsy crypt]

Getting error or-rwe-03 when I try to make in app purchases why is this broken.

[vital citrus]

It takes your money as well. But no rewards

[finite cargo]

Same in app purchases are broken and I got charged but no items. Shows pending on google play.

[inland tide]

Ditto.

[alpine moth]

I wwnt to purchase one of the 20 dollar floppy disk packs for 130 floppy disks. at the bottom of my screen it said "an error has occured please try again later." so i tried one more time and it didnt work again. it gave me the same message "error has occured etc." so i restarted the game. in the middle of restarting, my card was charged TWICE so 21.38 TWICE. And I did and still have not recieved the floppy disks. i had 97. i still have 97. but i should have 260 plus 97. This is also going to mess up the fact thatI want to hit the 1k in power drill. as i wont try and purchase anything else until this is taken care of.

[vital citrus]

This will be interesting on how they fix this

[odd island]

Same, purchase didn't work but I was still charged.

[halcyon hornet]

Everytime Ive made a purchase ive gotten this error message but have been charged multiple times even restarted the game im on server 1609

[alpine moth]

This is also going to affect how far and how many rewards I will get from Transformer Event. So for me right now, this Event is ruined. I may not spend as much as others but I spend enough. And I have been looking forward to this Event since the first one. Im sure im speaking for everyone this has happened to when I say this. Please fix the issue and give us the items we purchased, or refund us without putting us in gem jail. Thank you.

[inland tide]

We don't spend enough I guess. But you'd think they'd want our micro-transactions too.

[sand grove]

Same bug or-rwe-03

[unreal locust]

Yall need to fix your store.. screwing people out of money

[fallen dragon]

Same bug as others... Comes up with this error but still takes the money from my account..

[south wing]

Yea, I tried to buy a pack twice. Both transactions went through, but I did not receive the war gears I was buying. Not really sure what to do about it...

[modern geyser]

Hi how to solve ''or-rwe-03'' error ? When making a purchase?

[placid dagger]

??

[lethal sluice]

I lost money due to this ^

[alpine moth]

Can we get a response from the devs or mods? Atleast an "The issue is being looked at"? We're all in the blue about this.

[finite cargo]

This 👆🏼👆🏼👆🏼

[placid dagger]

I tried to buy a pack twice, I lost my money and the pack didnt come.... OMG

[stray schooner]

I second this!

[boreal remnant]

Me too, bro

[cosmic prism]

Same here

[modern geyser]

DEVS WAKE UP we loose monney !

[tulip coral]

Lol I didn’t receive 3 lvl 70 troops

[torn nymph]

Same here. Can't buy, keeps giving error code, but takes the money

[low basin]

If you had space in your island/hanger they get deployed there first

[placid dagger]

You have to send me the pack 2 times because you took my money!!!

[golden jasper]

Same situation. Two purchases and no packs

[cosmic prism]

TW always down to take your money for whatever

[tulip coral]

Thanks! I see it in my stats, went to the island

[still bronze]

Sweet I'm not the only one

[inland tide]

A free skin of our choice should resolve this

[modern granite]

Half of the times i just leave it cuzz its too much work to do anything about it. They do it on purpose...

[torn nymph]

Fix it please 🙏

[still bronze]

Whole heartedly agree

[sturdy silo]

Same and took my money twice but no item!

[gritty widget]

try to buy the item again but dont pay. eg cancel before sending money. if that doesnt work contact customer support and google

[placid dagger]

Bad idea. Purchase not appearing on google pay

[gritty widget]

worked for me 🤷‍♂️

[hasty bronze]

@river scaffold no gifs here only Report here bugs thanks

[cursive juniper]

I had same problem with buying packs and same error came for me

[rocky bluff]

Just happened to me. Got error, no rewards but balance went down 🙄

[torn nymph]

Sent

[tranquil pond]

@hasty bronze sent

[rocky bluff]

Sent

[hasty bronze]

**I have reported this payment problem. [OR-RWE-03]

Please be patient a little longer. The problem will be solved as soon as possible.**

[woeful wraith]

Sent

[lapis cliff]

Thank you ExoOFox

[placid dagger]

Because of this issue, I accidentally reported the return of my old purchase. Can you prevent me from being punished?

[hasty bronze]

Unfortunately no. Please contact your AppStore.

[tidal adder]

Hello everyone! I have the same problem, buy 2 packages from stores with gems and one package from value pack

[hasty bronze]

@tidal adder check here we are on it

[rapid sigil]

same problem here

[upbeat fiber]

I know you! 😂

[hasty bronze]

Guys check pin 📌 . Payment error already reported 😅👌. We work on it

[weak gale]

Hello everyone

[serene mantle]

Have three separate charges, no items given, yet the money was charged to my account. Due to this issue, daily task in Transformer event can't be completed.

[tidal adder]

-regular weekly pack
-supreme weekly pack
-war gear pack
@hasty bronze i know you are working on it, I just posted to know that I have a problem and if need more info from me, to help you find the peoblem

[hasty bronze]

Payment error are payment error. But thanks for let us know. If we need more we will let you know. In Moment we have all what we need.

[north zodiac]

It happened to me 1 time and I tried again and it happened again, then I saw that they deducted my money and I did not receive anything

[hasty bronze]

Check marked pin 📌 . Thanks

[weak gale]

I have the same problem with the purchase i have tried 3 times to make the same purchase payment whet true didn't got the pack that i wanted to get got a error what i to do .i sent also a msg to the customer support

[hasty bronze]

If there is any different error than the „payment“ than let us know. The payment error already reported

[cursive juniper]

Just read above send to @hasty bronze your ID and thats it

[winter zinc]

Keep getting an [OR-RWE-03] Error message when trying to purchase... but it sure does still take my money no problem... Gonna need my money back...this isn't isn't first time this game has taken money from me without delivering

[hasty bronze]

If you buy something that you don't receive: just submit the invoice to support ingame and support will take care of it. The payment problem that is currently present affects several players and is currently being checked.

[wise plaza]

You better just set up a bot reply. None of this guys will ever read above before posting.

[daring knoll]

What if I bought it twice in a row? Both times I didnt get my pack yet my money was taken.. the 2nd charge isn't on my account. And I didnt take a screenshot of the error @hasty bronze do i need to fill out a ticket?

[frail island]

What if it's not letting you buy anything

[hasty bronze]

Don’t need to take an screenshot. We have all information for this problem. Wait for the fixing. No worry you will get everything for your money 🤘🏼

[lavish oyster]

1

[weak gale]

Exoofox i tried sending you my id it does not let me do it

[cursive juniper]

I hope they deal this fast It is being bored without monopoly 😅

[winter zinc]

Idk... this has happened before and getting ghost charges and the answer is always pretty much oh well... tough.

Best to just not spend any money on this game if they gonna resort to literally stealing your money at this point... atleast until you can afford the $5 and $10 here and there that goes missing 💪

[hasty bronze]

No need. Case already open. Have everything what we need. If we need more we will let you know

[lavish oyster]

Have already used 49 dice and got so many wrong fields in the game and only 68 emblems. This event has as many mistakes

[torn nymph]

How will we know this is fixed? Will there be an mail sent in game?

[hasty bronze]

As soon as I know - than i can let you all know 😉 @torn nymph

[lean geyser]

Every time I try to purchase a pack an error code pops up.

[hasty bronze]

Check Pin @lean geyser

[obtuse dust]

When will purchasing be fixed still. Have bought packs and money was withdrawn but I didn't receive anything.

[acoustic oxide]

The payment issue isn't a topwar issue. It's happening with other games too.

[sour torrent]

Will we be refunded our money

[vivid atlas]

I bought 3 times and same problem 😭

[hasty bronze]

Should be google error than yeah 👍🏽

[modern geyser]

At least I only lost $2 - I just want my dice-rolls ;_;

[hasty bronze]

Nobody lose something 😉

[daring knoll]

Stop trying it charges u everytime and u dont get purchase confirmation email

[torn nymph]

Thanks Exo

[lean geyser]

I looked at the pin and thanks for the advise to stop trying. Much appreciated.

[obtuse dust]

Didn't have an issue with the smaller items did the $49 and didn't get the rolls. Should I do a Google play refund or wait for you guys?

[acoustic oxide]

Exactly

[modern geyser]

I mean, that is fair - my phrasing was poor. Thanks for handling this; I know app-stores can be difficult/slow, and players are impatient and varying degrees of savvy to the processes involved.

[cosmic prism]

I made 4 different purchases that I never received, so how will they know what to give us?

[quasi salmon]

Add me to the list of purchases not received.

[modern geyser]

Me too good thing it was only a dollar to test it 🤣

[pearl trout]

Add me too. I did a bunch. Didn't realize at first I was being charged

[shadow matrix]

Add me too, I tried to buy the custom rewards 3 times and got charged 3 times but didn't receive it 😬

[cosmic prism]

Nobody else in my alliance is having this problem

[alpine moth]

Is there a time reference on when this issue will be resolved? Couple hours, days?

[cosmic prism]

It is TW, it will tell you, coming soon 🤣

[hollow verge]

This is happening in other games as well.

[quick rapids]

Uh.. I tried purchasing something and it kept popping up with "an unexpected error has occurred. Please try again later." So I checked my bank and it shows I paid but I haven't received anything that I purchased..

[hollow verge]

I believe it's a google pay problem. And mine are temporary authorizations, so may fall off

[hazy sundial]

It was taken out of my playstore balance , but no record of any transactions

[inland tide]

Google stopped pay in Russia yesterday. I am betting Russia hacked them today and said, "Take that!"

[umbral whale]

It's a topwar problem we are using your product you have the pay to play relationship. Add me to the list of product not recieved.

[hollow verge]

I just redeemed $10 worth of Google play rewards. It deducted the purchase using another game but no redemption. It's Google.

[hazy sundial]

Guess Russia got cranky with no Maccas

[modern geyser]

I know Bumblebee was a free hero and all, but is he suppose to have 2090 CMD compared to my other 5* SSR’s at 2200.

[hollow verge]

Good luck with that

[opaque tiger]

What's up with topwar charging my account but not giving me the stuff I paid for??? The transactions are in my bank account, you're taking my money but not giving me the value packs and other packs that I'm purchasing!!!!

[inland tide]

Is Google Pay. But I want to know what TW will do since some of us aren't going to meet the make a purchase requirement for event

[opaque tiger]

So I'm just supposed to lose money and not get the packs? That's dumb.... thanks Google.

[cursive juniper]

They are responsible too

[azure raft]

I cleared the storage and cache and purchases started working for me. I see the authorization from all the attempts on my card, but I do not see the charges in my Google Play store so I think the authorizations on my card will drop off after a few days. We will see.

[worn vapor]

https://www.engadget.com/google-pauses-play-store-youtube-payments-russia-095543453.html Could potentially be retaliation.

[daring knoll]

I have the same issue I cant make a ticket with proof

[quick rapids]

[opaque tiger]

I just cleared the cache in my Google play store app and I was able to make a purchase.

[mild birch]

I need a Mod to contact me. The game took 20 bucks in payments but didn't reward me my items. And contact button for help isn't working. It's bull shít yall can't provide game help.

[next storm]

Guys sr for the late reply. If you Purchased the pack and didn't get it, kindly try to close and open the game again, and see if you could receive it. If not, kindly try tap on the same pack again, don't pay, see if the system can compensate the pack, if still not working, kindly check if the status of the pack is pending, or it has an order number starting with GPA. Kindly dm me your uid and an ss of that receipt

[next storm]

Hi kindly share with me ur uid

[cosmic prism]

I had to do like Spartan and clear the cache for it to work but it still didn't give me the other 4 purchases I made earlier and it charged me for

[mild birch]

Glad it wasn't only me

[cosmic prism]

👋 Pwr, nope, it is apparently happening all across TW

[mild birch]

Games turning to shit charge for everything but be buggy as hell.

[echo tartan]

3 purchases and error information. But the amount was taken from.my card. Capital event is happening and I can't buy VIT.... 👋👋👋 TOPWAR.

[mild birch]

They must be sending our money untraceable to Ukraine

[wide summit]

Cannot Claim airplane ×3 from Alliance help request
, also cannot move on to remaining 9 requests.

push da Claim button, nothing happen

[cosmic prism]

Just checked my statements and apparently I made 7 purchases earlier that it did not give me. Says pending in my bank account

[next storm]

Guys if you find error message when trying to make a purchase, kindly try to clear your Google Play store cache.
And if the transaction didn't go thru, you didn't get the pack, plz allow some time as we are contacting with Google play store to retrieve the purchase data.
Thank you.

[next storm]

Noted. close the game and open again would fix it and we are fixing it right now

[cosmic prism]

I cleared my cache and it is working now, but still have those 7 from earlier that it didn't give me but says pending in my bank account so I hope that money goes back on my card.

[mild birch]

Yup did all that still got nothing back or pending on game or Google play card.

[modern geyser]

Yep. This fixed making new purchases, but I'm still out $5 at present. All for the same $1 pack too xD

[past echo]

I purchased a$5.00 and a$20.00 package also I have 4 $50.00 google play would like my money back

[peak zephyr]

Gold request not complete after requested solve this bug

[cerulean moon]

The new alliance help is garbage!! Ok folks who think tank this redesign on the alliance help!! Fire that fool and fire the fool that thought it was a great idea!!!

[honest dew]

Any news about the squares giving wrong rewards on the monopoly "Forward Unto Dawn"?
Quite a lot of War Gears gone wasted and there's plenty of people who've been rolling quite a lot aswell.

[wide summit]

alright , it solve.
lv70 bird claimed

[alpine moth]

So I was one of the players who had this problem. My transactions were cancelled. I have not spoke with a representative, i just came across this information while doing research on the matter. Others can follow these steps to find out what happened with their transaction(s) (if they went through or not) im assuming itll be 48hrs before its back in our accounts. Just after you click request a refund. Follow those steps and you should see a screen with all the attempted or successful purchases. I hope this helps. I still will not be purchasing anymore for this event as idk if the same thing will happen again. Unless I know im going to receive what I pay for.

[sturdy silo]

So do you know if it says canceled but the money was taken anyway if the money will be returned? It won't let you request a refund

[alpine moth]

Correct. Its probably like a hold on it. Not all transactions go through right away. Usually pend ect. So id give it 48 hrs. Im still waiting on a response on a time from TW on when their end will be resolved. I havent seen any updates. So like I stated. If i was you I wouldnt spend anymore at all. Even on non transformer event related items/bundles. If topwar says their end is secure. I will try another small purchase. If it goes through ill try another. After that ill make a judgement on spending more. If not. Google will be hearing from me. Lol Im just lucky mine were small purchases. I dont imagine what some of you feel like that this happened to that lost 100s

[shut shore]

Is it a bug I already reported him but he still keep spamming bad words mute system is broken

[alpine moth]

Block him.

[hazy sundial]

I clicked the $1.49 war gear pack twice.. error, restarted game, tried again ...error, restarted phone tried again error then noticed I'd been charged from my playstore account from $54 to $48 ... Playstore has zero transactions for today... guess my money gone

[fervent sparrow]

I’m not able to claim my Alliance Help request

[fervent sparrow]

I have to restart my game every time in order to collect it

[barren elbow]

same

[austere needle]

Uid please

[austere needle]

Did you get receipts in mail?

[austere needle]

It’s not a bug! How long he gets muted is decided by developers and you probably just missed his time of being muted. Instead of tap report go to support and report inappropriate behavior

[jaunty island]

I have encountered an issue in which my facebook account sometime shows not binded with social media although it is connected kindly fix that issue ASAP as my in game support not works in region please.

[austere needle]

If you got a receipt in mail means that your store has paid the amount to Topwar otherwise you should talk to your store

[modern geyser]

Seems your monopoly is rigged to land on the start square more often than the 1sr just after it, coincidence ? I think not…. Care to explain or you just happy taking everyone’s money

[austere needle]

May I have your uid?

[tropic goblet]

I need help . I can't bind acc. My phone will broken soon . Please help it say error all the time

[trail osprey]

This is unfair, first of all our server(1010) is merged with vivid army server. And now half of the server not able to participate in current event stage. How we supposed to handle this situation...

[tropic goblet]

My network is good . It's no problem I've tried it from 2-3 days ago till now . Still can't bind it. 😔

[civic atlas]

There are multiple tiles on the board game/Monopoly that are giving the wrong rewards.
Need a Dev to contact me for giving the right rewards that have been wrong from the first place.

There is 3 tiles on the monopoly board that are giving the wrong rewards 2 of them should be giving Prime shards and on of them chest but they are giving out EXP books and Gems please fix this and give us the correct rewards for these tiles

[hallow spruce]

Today I tried to request troops through alliance help, I'm level 80 and I have level 80 troops, why do I get level 70 troops? It’s normal ?! 😅

[placid dagger]

I can't receive this award because I didn't receive the pack. What will happen now?

[austere needle]

Did you get receipts in mail? There is some issues with google store that it’s being worked on! You can contact your store as well but Topwar is trying to solve the issue with google store as we speak

[austere needle]

It’s a visual glitch on the symbols on tiles but the rewards that they show is the correct ones. It will be fixed soon

[austere needle]

Have you tried Facebook? Or none of them works?

[austere needle]

What’s the issue which doesn’t allow you to participate in current event?

[placid dagger]

No receipt. They only took money from my debit card and no receipt, no package. I tried twice

[austere needle]

When there is no receipt means money hasn’t been paid to Topwar. Again Topwar is working with google to solve the issue but the issue is on google side as much as I know

[trail osprey]

@austere needle look when 1st server merge takes our server is merged with vivid army server, so in this event. Only few remaining active player able to play transformer event, and on the other hand our Japanese counterpart not able to participate in for defending transformers

[placid dagger]

Ok the problem is google. I pay to get this reward but no results. The problem is google ok. Now you know this problem and i have to get this reward today because my card was charged. The problem is google ok and you should protect your player. You can give me the pack and my reward then you can get the payment from google

[austere needle]

I don’t have such authority 😅 and you are not the only one! I hope it gets resolved soon 🤗

[trail osprey]

Here take a look

[placid dagger]

6 hours to reset and I need this reward. Will this problem be solved in 6 hours? Will I get my reward? I'm a player looking at this..

[hasty bronze]

The problem with payments affects some players internationally. And even some or many other games. At the moment, no one but Google itself can give you exact information.

But I am sure that Google is working flat out on the whole thing. In this case, from experience, asking doesn't help much. We have to wait until the payment provider has fixed the problems.

** Check the pins to see if you can solve the problem with them.**

[quaint steppe]

Bug

[vivid atlas]

i got refunded for 2/3 items

[torn nymph]

WooHoo, it's fixed!!! And they refunded in play credits!!

[honest dew]

Any update on when we going to be reinbursed for the wrongly given rewards on the monopoly board? Its a nice try saying its a visual bug but it isnt since the previous monopoly boards been giving different rewards and the icons are the same but the rewards are wrong.

[austere needle]

No rewards were wrong! Only symbol on the board is wrong! The rewards are as they should be.

[honest dew]

So they've intentionally changed the rewards from the previous monopoly since they're not the same as previous ones. That's kinda messed up and such a stupid way to fool people.

[austere needle]

No! What you see on the panel is visual glitch which will be fixed soon. But what you see as info when you tap on it and the reward you get when you land on them is totally correct

[honest dew]

What's so hard to understand for you, like seriously.
Take square 16 for instant, it shows as a box and it previously been giving boxes but now there's 2 squares in a row giving gems which it shouldn't and never been because no where on the previous monopoly board AND this one there isn't a single square in a line that gives the same rewards.
So no, you're wrong and the rewards are wrong unless they've changed the rewards since the previous monopoly!

[austere needle]

🤦‍♀️ I don’t know in what world you can get help with that attitude! Please leave your feedback to in-game support

[empty radish]

Ipad/ios bug when trying to edit air/navy/land units, no edit mark on units

[austere needle]

They are marching! You can’t edit them when they marching

[prisma elm]

Is this a common bug?, i sent a ticket to support but it takes longer to get a response now.

[honest dew]

Tara, please come on.
There's nothing in what I wrote before that is implying I got a bad attitude because i'm proving you wrong.
Trying to be reasonable to make you understand the actual problem since it isn't a visual glitch as you want to say it is.
There's plenty of people who have seen and noticed the same thing as I have as you can see in the previous messages sent here.
If you feel uncomfortable writing in public I can explain better what I mean in dm with you so you can send forward the correct issue to the developers.

[alpine moth]

I messaged you

[surreal cedar]

What is this?

[cosmic prism]

See the problem got fixed and the money put back on my card from yesterday's mistake

[spark bear]

Anyone got problem with Alliance Store? All items at only - 1%

[vivid atlas]

I got refunded for 2 packages, third one still waiting

[somber talon]

AWESOME

[modest blaze]

Cant login odiniun💩

[vocal tree]

WoO having bugs this morning... First after moving to WoO everything was blank, couldn't see any bases or anything else. Then, chat is spotty. May be working now. But just an FYI if anyone else has this issue.

[acoustic oxide]

You are joking right? Each reward always has 3 tiles. You honestly want us to believe that OP shards only have 1 tile and exp books have 5 tiles? If that’s true, this event has horrible rewards

[vocal tree]

Another fun server mismatch for WoO. Please continue to work on improving the algorithm to bring balance to the matches.

How can a building be empty... Then all of a sudden, there are a massive stack of the enemy in it. Bugs in this WoO are frustrating. It's not causing us to lose the match (they are way too strong), but it is causing the loss of troops. Good thing we get them back.

[fallen palm]

Y'all need to do your fixing during the night when less players are online. Trying to prepare for KE and the game is glitching like crazy. It's obvious that your fixing the changes that you implemented yesterday

[unreal coyote]

The alliance help is frozen. Shows I have something to claim but nothing happens when I click it. Restarted app with no change.

[deft void]

Can’t claim my help requests even after resetting several times

[cedar root]

The contact us icon isnt redirecting me to the contact support

[placid marten]

They constantly make rewards less worthy. For example, before we were given VIT, now random rare skills. VIT is much better.

So, question is, how worse is this event now? In training camp, I got 1882 vouchers with about 250 moves. How many we will receive now? That's at the moment unknown.

They intentionally try to get our money for past good experience.

[analog cedar]

Not able to collect help item in alliance help

[prisma elm]

You need to free space as it doesn't go to your inventory @deft void @analog cedar

[analog cedar]

??

[deft void]

Like base space for troops?

[shut shore]

Are you kidding?????? right before the reset the compition was vit consumptive but why do we get the darkforces compition?????fix this right away

[warm hare]

So it won’t let me claim my troops and won’t let me cancel this either. So I can’t do anymore requests

[trail comet]

Server : 1248

Cannot claim units.. nor can request anything else.. Please fix ASAP..

[dawn sail]

you can’t claim the troops because your base is full

[cunning prawn]

I have the same issue and my base is not full. I have to reboot the web page to claim.

Ah, you have to be in your base to claim that's why it locked up. But they should change it to putting the units in your units screen, so you can drop it later.

[austere needle]

How old is your server?

[tawny snow]

I‘m not able to join Odinium

[trim shale]

Scouting report in war of odinium is wrong. There are different hero’s in his march, but when you attack there are other…

[austere needle]

Maybe he sent out his troops?

[trim shale]

The scouting was 5 seconds before the attack, no new marches arrived between

[austere needle]

Did he have several troops there defending?

@round cradle selling account is not allowed! Please read #📖│server-information

[round cradle]

if something goes wrong .. just fix the bug ... Katya with a skill of level 7 does not shoot at all per round ... this has never happened ... I have been writing for a month .... you know, a month .. result 0 ... I have a video threw too

[viscid iris]

help😂

[twilit barn]

Odinium is buggy. This message kept blinking across my screen every few minutes regardless of what I was trying to do. Even simply building a tower at the transfer station and it was blinking this message.

[hybrid pike]

Can’t claim help request server 442

[wet perch]

I am missing dock Spaces ? And I can’t do a full army since today oke fix

[stiff shard]

Same here... Its very annoying there... Fix it asap please

[viral anvil]

@hybrid pike @stiff shard Please go to your base and then you can accept the request 😉

[hybrid pike]

Thank you but it still needs fixed 🤗

[lean sable]

I am in capable of merging my three level seven rate of fire components

[viral anvil]

You're welcome 😉
I think that is so intentional xD
But yes at least an explanation/ error message/ notification that it can only be picked up on base. I will forward it 🙂

[quasi salmon]

Look at his troop count he had 2 marches there.

[wise plaza]

Are you kidding, read the part of the ss that's not shown. It says events are random. That's new arms for new servers. Regular arms doesn't start till week 3 or 4. Glad to help

[lean sable]

Can someone please tell me or at least assist me with why I cannot merge my three level seven rate of fires? In fact they only even show up when I try to place a component in the spot of rate of fire otherwise it doesn’t even show up in my inventory and I’ve spent a lot of money to be able to make this happen 😓

[vestal saddle]

You have them equipped in a different component plan

[short obsidian]

i cant claim my units in alliance help

[serene kindle]

Wrong rewards in monopoly! Stop Ignoring the players!

[lean sable]

I took them completely off and then left the component Area where you attach them and they were not in my inventory at all they were not attached my stats lowered significantly so I knew they were not attached I I have four accounts this one being my smallest and personally my favorite but it’s not letting me merge them nor showing up in my inventory when I take them off the reason why I screenshot there was because that’s the only place it shows them at

[shut shore]

3days

[obtuse stump]

Can’t claim help request

[opaque orchid]

I'm having this issue quite constantly, game glitches and I cannot do anything but close game and reset

[frigid gulch]

Error map, no plane, easy to find gold supplies.

[dusty portal]

A base skin with fighter jet appeal grants stat bonus for tanks. Two base skins in a row for army players. There is a big mistake. "Decepticons"s hate "Auto"bots. While decepticons are mostly fighter planes, autobots are mostly shaped like cars, tanks etc. So... This base skin shouldnt grant army stat bonus and i hope you bring megatron as an airforce hero otherwise it will fail so hard xD I mean, havent you guys ever watched a transformers movie? How can you even put decepticons and tanks in same spot lmfao. Fix phantom ship, it should be airforce castle and gus cannon should be navy castle. Fix them asap.

[modern geyser]

https://tenor.com/view/excited-kermit-the-frog-go-crazy-go-stupid-gif-14046098

[echo tartan]

Unable to enter WoO. Top WAR team a full description.

[tiny heron]

Bug report :

Cant claim the requested item . Its been 2 days. Also i cant requst anything else.

[elder spoke]

Bug report: can’t get my stuff

[dapper cove]

I can't make new requests in alliance help, it's super annoying

[elder spoke]

Nice

[thorny jay]

Since when does it cost vit to scout... I ran thru all my vit in woo. I restarted my game, others told me it was free for them. I went back to server side and my vit was all gone

[stray fable]

1579 ROtN got matched with same opponent 3 weeks in a row! 1579 RylB also got same opponent for 2 weeks in a row. It’s boring for both parties and raises questions about matching mechanism

[coarse junco]

I’d really like to know why we keep getting matched with the same server time and time again for every single event. El, odinium, svs week after week after week. This is ridiculous you can’t come up with another way to match participants or a way to not match them more then once in a month or 2. Not only is it constant but it’s not even remotely even. I know many many others have complained about this exact same thing yet it continues to happen and you do nothing. Really shows how concerned you are about players experience or making a better game. No let’s not work on what people complain about, instead let’s change a few cosmetic things that nobody cares about. Change the matching algorithm already, stop tip toeing around the issues.

👆hey look! Yet another person in another server with the exact same issue…… go figure.

[tropic goblet]

@austere needle no one work

[hardy steeple]

In forward unto dawn, while game is in Portuguese, the information is in English.

[austere needle]

3 business days

[austere needle]

Screenshot please

[gilded field]

Unequip all cpnt from everything

[reef pendant]

I had a 24 hour shield drop for no reason ...not sure if thats a bug or not but was wondering how its gonna be fixed

[balmy dome]

Can’t claim the items I’m getting from alliance help and the thing just stays there it won’t let me request more

[austere needle]

You should get back to your base and claim it

[austere needle]

Do you have message from when it dropped?

[austere needle]

Please send your feedback to in-game support. We don’t have costumer service here

[reef pendant]

I put it on around 10am est after odinium war . Ported back to hive and shielded ....in game support is shit for me

[austere needle]

Please leave your feedback to in-game support

[austere needle]

You got a message from shield drop?

[austere needle]

Since looong time ago

[austere needle]

Are you out of requests?

[cold kernel]

This is why I don't contact game support. Their customer service people cannot read. No one can fix problems. Just copy and paste a response to some other problem. Got it. 👍 😄

[reef pendant]

Yeah my last complaint i was told to record the problem (video) telling them what was wrong

[austere needle]

Those did individual defense after bug was fixed will not receive double rewards

[remote phoenix]

I had the same problem. My 24 hr shield disappeared after 3 hrs and I was attacked.

[cold kernel]

But those that did individual defense before fix will receive double rewards?? Do you understand the problem with this? I am penalized for the devs mistake? 😄

[austere needle]

Yeah you are worried some get more than you!

[austere needle]

Have you joined a rally? Do you got messages on your inbox?

[balmy dome]

It doesn’t let me. The ‘claim’ button just stays there and I’ve tried to claim it multiple times and it won’t let me. That’s from a few days ago too but the popup just won’t go away

[remote phoenix]

No. The only thing I did around the time my shield disappeared was build a strength tower and attacked wb.

[cold kernel]

I expect an equal playing field. Is that an unreasonable expectation? And you try to turn dev mistakes benefiting others into me being greedy? 👍 instead of providing me the same rewards. Delete everyone's ID rewards. Is that a better solution ?

[fickle monolith]

hello one of our have a problem he can't see Optimus and the others and can't attack

[hazy sundial]

Nope as I had over $50 in playstore credit , no email receipts no transaction data... just 4 x $1.49 disappeared.
I know it's only $6 , but the point is my money disappeared. Only reason I know is my credit dropped below $50 which caught my attention.. only have one screenshot of the error which can prove a time I pushed the purchase button and got nothing

[cold kernel]

You are wasting your time. They cannot even read your problem and if they do they still do not care. You want what you were billed for?? You sound greedy too. I received that error several times myself. It isnt worth the hassle of even sending it to in game support. Waste of time. Wise up and stop spending. Find a game that has average customer service at least. I used to spend a lot here but slowly and surely. They are reducing that. 😄

[hazy sundial]

Mate , I can only try...

[fickle monolith]

hello one of our have a problem he can't see Optimus and the others and can't attack

[cold kernel]

They must be on espirit or another platform. They are getting vouchers instead of transformers event.

Or if you ask in game the response will be.

Hello commander, try to restart application before changing components!

Or some similar unrelated response. 😂

[rotund bay]

I don't know if it's a bug, but i can't collect the alliance halp after 10 ppl helped me in the new transformers event.

[old timber]

Radar mission not showing in complete tried multiple times it's not going any further in quest !!!

[old timber]

Just now it got auto complete 🤒🤒😵😵

[rotund laurel]

This is a blatantly a pay to win game, there is no even playing field.

I understand where you’re coming from and I’d pose the same point for a discussion. However, in this case, it could also be asked why you didn’t do ID before the patch rolled out, knowing that the event would be reset.

• This comment wasn’t meant to start an argument or to support top war/ their dev team, but there are things to consider.

[frigid gulch]

Moved area soldiers a little stuck, fixed as well.

[scarlet valve]

Don't know where to put this...so apologies in advance.....I have 2 accounts....one on s1313 the other on s1716....the s1716 I played on the web version and the s1313 I play on my phone.....Friday I was looking to register the s1716 game....accidentally it registered the s1313 version....so now I can play s1313 on both platforms.....however I seem to have lost the account on s1716.....how can I register that account and how do I retrieve it.....many thanks.....

[craggy goblet]

individual defence again? My previous score was not showing so I had started it again

[verbal crescent]

For some reason my fourth gear doesn't work I don't know why, it's been like this for 6 hours and it hasn't let me do anything I don't know what's wrong with that, I've attached a video for better understanding and I already tried everything and nothing works

[austere needle]

Is your base full?

[austere needle]

Talk to your store! Because if you didn’t get receipts in mail means your store hasn’t pay it to Topwar. When they do so they send a receipt in mail. Otherwise ask them for your receipt

[austere needle]

Well you got the rewards you were supposed to. How developers handle the double rewards don’t believe should concern you. If you had less reward than promised then your concern is legit 🤷‍♀️

[balmy dome]

Thankyouu!! Sorry I didn’t know that my base had to have enough space for the troops. I thought they’d just go straight to my inventory

[austere needle]

I have asked for that change tbh

[austere needle]

Please make sure your game is bound and delete the game and clear the cache and reinstall the game

[austere needle]

Individual defense had some bug giving double rewards so the event was reset

[austere needle]

Were they bound to different social medias or emails?

[austere needle]

Have you tried to restart the game?

[craggy goblet]

Okay thank you

[austere needle]

If you ask for troops you need to collect it while in your base. Your base shouldn’t be full tho. You need to have space

[austere needle]

What platform your friend is playing on?

[rotund bay]

Thank you. That explains everything.

[verbal crescent]

I've done it many times and nothing works I'm without 1 gear and it's annoying because I need it how could you help me is that it's not right now I've been waiting for 7 hours for it to be fixed and nothing

[austere needle]

You need to contact in-game support and they will answer within 72 hours business days

[old timber]

It somehow showed completed after a rally completion.

[neon totem]

7th point is too vague. Does this mean we can collect shartikon teeths till event last? Or will it be available only during stage 1? @austere needle

[austere needle]

Means the daily task from the event

[neon totem]

So shark teeths are available in stage 1 only correct. Please clarify😅😅. It's ending today.

[midnight badge]

Hi, I was playing on browser Chome , I SignUp with google last day . Today morning I was OK , but now I open again but lost all my account and all that... can Any help recovering ?

[nimble goblet]

Why can't i claim the wave rewards for personal defence? I did my on cp race day

[thick cradle]

Hello any active developer here?

[austere needle]

What is that you are in hurry for?

[austere needle]

You tried using switch account?

[austere needle]

Have you tried to restart?

[robust wind]

Deux jours que je suis bloqué impossible de réclamer

[neon totem]

Not in hurry. Just worried if i collect less and after today they become unavailable. 😅

[nimble goblet]

Yes i restarted my app. many times

[austere needle]

They are available and useful as ling as the task ask you to do so

[austere needle]

Have you tried to reinstall and clear the cache?

[patent zenith]

I am not able to purchase gear

[austere needle]

tu devrais aller dans ta base et la réclamer

[austere needle]

Is the error message?

[nimble goblet]

What do u mean by clear cache?

[nimble goblet]

Did both, still can't receive wave rewards

[cold kernel]

The point is dev mistakes shouldn't put me at a disadvantage. Mistakes are obviously not frowned upon here or have an oh well i don't care attitude. No wonder there are so many bugs with increasing frequency.

[cold kernel]

Knowing their track record. I'd have thought they'd fix it and send 50 gems to those that glitched and give the oh well response. So not exploiting known problems is the issue now? LOL Look how they handled nereid issue. Oops. No refund or we penalize you for refund with loss of double gems if you obtain refund from competent people (bank or google). They sure can accept our money but claim they cannot refund. Blame problems on Google Facebook etc routinely. That's fine. It isn't just this one event or rewards. It is the increasing frequency and arrogance like i am wrong for your mistakes. Reminds me of kia from 1990s. I'll find other hobbies to reallocate my spending towards so you wont need to brush off further concerns. 🤷‍♂️

[robust wind]

Thanks

[acoustic oxide]

The monopoly board is still wrong. It’s giving out exp books when the icon shows OP shards. It seems pretty lazy/incompetent to have the wrong icons up for 4 days. It highlights the fact that the rewards were nerf’d

[trail comet]

+1.. same problem.. requesting Mods to clarify if it's Bug or New Features to reduce the rewards..

[coarse junco]

You don’t have service of any kind here. When your algorithms don’t work, I call that a bug.

[minor yew]

I don't think there is bug? Please remove as this channel is for bug reports only.
If you have issue with links expand what issue you are facing

[brisk rapids]

Here we go again 🤷‍♂️

[trail comet]

Bugs again

[lethal trellis]

Can't claim rewards

[kindred birch]

Nice, haven’t even claimed the reward yet

[serene kindle]

Never claimed before

[lime sandal]

Can't claim what is this heck

[lament briar]

Im another one that can’t claim👇🏼

[modern geyser]

Didn't claim yet still getting this error

[outer rune]

Won't let me claim rewards !

[proud arch]

Y'all are getting worse than Microsoft with sending out beta crãp

[onyx sapphire]

Unable to collect reward

[heavy trout]

hello all have a good and healthy days,
we know the bug in stage rewards, it reepored to devs, so sorry for it

[gusty geyser]

Can’t claim

[inland sphinx]

👀 can't claim rewards

[wraith saddle]

Bug

[modern pewter]

I bought that pack and it won't let me claim rewards 😭😭😭

[young blade]

Nobody in our server send to be able to claim the reward

[deep brook]

Unable to claim reward

[mossy pelican]

Ffs TW🤦

[sharp imp]

1427

[heavy trout]

hello all have a good and healthy days,
we know the bug in stage rewards, it reeported to devs, so sorry for it

[astral token]

Quest won't advance. I've done all of that and recieved no credit

[supple fern]

One more lool we want compensation because we are buyers and we have the right to complain because the product did not come how it should be supposed.

[slow timber]

I can't take my prize

[hasty tree]

Kindly wait, working on fixing the issue, it's gonna take a bit of time

[eager tiger]

same message

[normal inlet]

Unable to collect reward

[winter zinc]

Can't claim rewards bro 🤷‍♂️ Fix your trash game

[hasty tree]

Kindly wait, working on fixing the issue, it's gonna take a bit of time

[shy citrus]

901

[mild charm]

Can’t be claimed

[modern geyser]

Can't claim rewards

[vale heron]

Pure money wars now, how many events will you start at the same time?

[hasty tree]

Kindly wait, working on fixing the issue, it's gonna take a bit of time

[halcyon pulsar]

Vi todos postando, vim fazer a minha parte em PT-BR 😂👍

[torpid harbor]

Can’t claim bug

[hasty tree]

Kindly wait, working on fixing the issue, it's gonna take a bit of time

[tepid sapphire]

Unable to claim

[mild stag]

Take all the time that you will need. Hopefully it gets fixed soon.

[flint citrus]

Can't claim reward

[modern geyser]

I cant claim mine too and its not in my inventory

[hasty tree]

Kindly wait, working on fixing the issue if claiming the rewards for first stage of Transformers event, it's gonna take a bit of time

[zinc gyro]

👀

[round cradle]

paid and can't get the reward....what to do???

[empty delta]

Can't claim

[echo talon]

nothing works ! the reward cannot be redeemed. in the Starscream commission nothing works also...

[high grove]

Thanks to bug the game again...

[round moon]

Why can I not claim the extra rewards here when I bought the extra rewards, and this doesn’t advance 🤷‍♂️🤣🤣🤣🤣🤣🤣

[tender ingot]

Again event is bugged 😐😐

[lime sandal]

Again totally bugged I will uninstall the game it's been not good 🤨🤨

[maiden surge]

do you guys even test this stuff?

[twilit vine]

Erm?

[haughty shuttle]

Nothing with star scream is working

[harsh cedar]

Bug on megatron skill list

[gloomy plinth]

Happening with everyone

[ancient seal]

Wtf is this bs why release this event with this many bugs? This day 1 of game launch?

[kindred crater]

Can’t claim either, I’m on an iPhone if that matters.

[karmic oasis]

ADDITIONAL BUG WITH SHARKITRONS

When searching for any resources it takes you to Sharkitrons of varying levels. FIX IT, COMPENSATE

[ashen fern]

Guys, we are spending money for you and your game. So we at least could await a minimal testing before releasing anything. Will the same happen at any of the events stages now?

[heady egret]

Please be serious at work... We're paying money for those pixels 😕

[terse mural]

Starscreams commision isn’t loging any thing completed

[olive hound]

It won’t let me claim the reward. Keeps saying can’t repeatedly claim it. But I don’t have the ten shards

[blissful lion]

🤣🤣🤣

[pulsar comet]

It will not let me claim the rewards

[naive island]

I can't claim my reward

[slender gyro]

wtf still i didn't get Megatron

[onyx juniper]

Sharticons hits arent counting towelards dailies now

[topaz current]

Should I pay for privilege rewards at every stage?????? Or Is this a bug??

[left ledge]

The whole event. No point in saying any which one. Not like you guys don’t get enough money to put out a suitable product. 👎🏼 fail

[sharp shadow]

This game is junk… sharticon hits not counting in quests, can’t redeem rewards

[modern geyser]

It doesn’t work here too (S1255

[floral surge]

Let me claim!!!!

[shut shore]

Fix this bug when I'm searching for any resources tile but it bringing me to a sharkticons I already restarted the game but still the same

[modern geyser]

Still claim your reward

[severe pollen]

Sort it out. The amount of money you get and can't even sort simple coding out

[verbal talon]

I cannot claim the "temporary alliance" event rewards..

[modern geyser]

not able to claim rewards. this transformer event is full of bugs. such a time waste 😡😡

[stiff apex]

Testing in production. Great coding tactic.

[strange knot]

I did the gem game for shards of Megatron. Wasted 1200 gems got 12 shards. Looked in inventory and says I had 2.

[toxic summit]

I Paid money for rewards i cannot get this is illegal, fix this now, you cannot charge for things we do not actually get

[upbeat hornet]

Man kann die Radar Mission Aufgabe und Einheiten nicht machen

[narrow vigil]

I may as well join the club…

[indigo edge]

Never received this reward, says I can’t claim

[broken inlet]

Click the boxes. There are specific tasks inside them

[proper fossil]

My sharkticons attack don't get registered

[viral anvil]

Guys please calm down 🙏🏼 we have reported it to the developers and there are working on the issue 🙏🏼 please don’t spam this channel with the same picture.

[viral anvil]

Did you try to restart?

[civic iris]

Ok

[lime sandal]

So many time and everything bugged again 😠😠😠😠😠 really bad

[maiden surge]

sure, but how does this keep happening with each event. They need to test this better

[sterile cloak]

Megatron Skill....what does it do? 🤦🏼🤦🏼

[mild aurora]

It’s not letting me collect rewards from the first stage

[viral anvil]

Not here or not in the inventory? You need to open it first in the inventory

[solemn frigate]

Help please 🙏

[viral anvil]

Read above

[prisma pecan]

Can’t search resources. Shows me sharks only

[modern geyser]

I Build about 50 ships but the mission dont finish🤬

[hasty tree]

DMs your UID

[honest plank]

Im #98558382947384739827482 ✅

[valid fractal]

Can't claim, it's says I have claimed but i haven't

[modern geyser]

Not counting attacks on sharks and can't claim stage one rewards

[floral hinge]

I cant buy packs....

[verbal talon]

Unable to find sharkticons on the map...!!!

[modern geyser]

fire QA people... where is quality testing. how this can happen frequently again and again 😂🤣

[viral anvil]

@winged elk please be friendly and don’t insult anyone here!

[idle dome]

👀

[cold kernel]

All these greedy people in here expecting things to work properly and rewards be distributed as they are supposed to! Blasphemy. 🤬

[placid spruce]

I am unable to collect the rewards

[craggy isle]

When will the bug be fixed

[wintry thicket]

Dark forces mission in starscream stuff, dosent count

[spark bear]

Unable to search sharkticons on World too.

[proper fossil]

Too many bugs at onces 🤣

[bleak rain]

yeah i couldn't claim it either

[idle dome]

The bug has been reported to the dev team and they have said that it will be resolved soon. Please stand by peeps

[idle dome]

👆👆👆

[paper sequoia]

Same problem.. can't claim rewards or attack sharkiton

[ashen fern]

If it would have been tested at least once it wouldn't have occurred. It's the same as on every event...
Greetings to QA department... 👏🏻

[visual tinsel]

No tasks are being completed

[limpid zinc]

No se puede reclamar premio

[wide summit]

cannot claim Transformer event stage1 conplete reward

[strange frost]

we can able to calim reward

[shut shore]

When I search for resources tile it bringing me to a sharkticons I restarted the game but still the same

[floral surge]

Click on the complete radar missions, you have to do 10

[primal stump]

waiting for the 50 gems compensation

[quasi copper]

guys, it's already been reported, there is no need to post the "i can't claim.... " stuff 1000 times
IT'S BEEN REPORTED ALREADY

[viral anvil]

Please read that first before you spam here 🙏🏼👆

[austere needle]

Please update your game!

The issue must be solved now

[winged elk]

Also why aren’t any missions counting toward the star scream missions??? Why are the devs so bad at this.

[smoky cedar]

It isn't 😂

[feral lichen]

1391 we can’t claim ours either

[austere needle]

Please update your game

[maiden surge]

no update available

[modern geyser]

When I search for tiles , it brings me to sharkicons

[hasty tree]

Kindly guys calm down it's already reported all the issues you are facing
Give it a bit if time to be fixed please ☺️

[wintry thicket]

There is bug in starscream event as well df is not being recorded check ss

[raven arrow]

I haven't claimed rewards. I have also tried doing the new event and I've done one thing 3 times with now reward

[austere needle]

It will be fixed soon

[idle dome]

👆

[hasty tree]

Kindly guys calm down it's already reported all the issues you are facing
Give it a bit if time to be fixed please relaxed

[strange wave]

Same cant get rewards

[hasty tree]

👆

[split umbra]

I've done the task but it does not accomplished at al

[sharp iris]

Fix the starscream commission

[floral surge]

🧢

[young steppe]

Megatron skill too are not complete. The UAT was a failure

[primal field]

TW MONEY WAR TW 🧏👍

[austere needle]

‼️‼️the reward issue is being worked on and soon will be fixed‼️‼️

[chilly ginkgo]

Remove bug report channel accepting messages and mod put the relevant response in the end.. to force PPL to see it please..

Temporarily ofcourse

[solid olive]

Click on them it’s working fine u just have to do more then u think

[austere needle]

‼️‼️the reward issue is being worked on and soon will be fixed‼️‼️

[digital quarry]

Fix this reward issue already

[austere needle]

‼️‼️the reward issue is being worked on and soon will be fixed‼️‼️

[quasi copper]

thank you for reporting this issue
not that it's been reported 1000 times already
and devs already said they are working on it

🤷

[austere needle]

No one reads 🤣

[idle dome]

👆

[terse mural]

Nice to see megatron doesn’t have skill 5 and 7

[feral quartz]

Cannot find shark things from the search icon

[austere needle]

‼️‼️the reward issue is being worked on and soon will be fixed‼️‼️

[cold kernel]

Can you fix the individual defense issue where some claimed 2x rewards. Some claimed 1x. Tara pointed out my greed and irrationality of expecting rewards to be distributed equally so can you just remove all the rewards issued for everyone for ID? Thanks

[austere needle]

You haven’t reach there yet

[austere needle]

Their ID got reset and had to do it again

[tired trench]

Need search function for Sharks!!!

[rugged drift]

Click on the task to see how many you have to do… it isn’t the number shown on this screen

[austere needle]

#📮│game-suggestions not a bug

[gusty geyser]

Another glitch… these are not updating after items are completed.

[rugged drift]

There is one

[worldly lark]

There is a bug with being able to claim the reward from the transformer even in server 1802 and also when you look up dark forces it says level 6 and can't find anything please fix

[rugged drift]

Click on the item to view your completion

[raven arrow]

They are working out this glitch

[split umbra]

I did it all

[jolly trench]

Starscream achievements are not being recorded and awarded.

[austere needle]

‼️‼️the reward issue is being worked on and soon will be fixed‼️‼️

[daring berry]

Unable to register I am killing Sharticons for the 2 you need for the daily mission

[kindred birch]

Scroll to the right

[rugged drift]

Not killing at cap, but killing the DF sharkicon

[lime beacon]

The numbers are stages, each stage requires different numbers of completion. Kill 20 dark force for stage 1

[proper robin]

Not sure why I can't claim the rewards...

[wheat gorge]

Can not claim reward from stage 1

[rugged drift]

We are aware of this bug

[past meteor]

It gives an error when claiming the prize, it gives an error like the prize cannot be claimed repeatedly.

[austere needle]

‼️‼️the reward issue is being worked on and soon will be fixed‼️‼️

[rugged drift]

We are aware

[idle dome]

👆

[thick harness]

Cannot claim reward

[stable mural]

Search is broken search for fields and did sharticons....wtf

[quasi copper]

guys, yes
we are already aware of that, and so are devs
they are already working on it, kindly check the pin please🙂

[olive ocean]

Wont let me claim

[rugged drift]

For starscream click on the challenge to see the numbers you need

[idle dome]

👆

[fiery merlin]

Then please fix this - i paid for the thing

[rugged drift]

It’s being worked on

[rugged drift]

You will get your reward

[terse mural]

You guys have no description on the other two levels

[modern geyser]

so desc 47 and 48 is???

[tired trench]

@austere needle you sure it’s not a bug?

[digital quarry]

When?

[rugged drift]

Reboot your game.

[rugged drift]

When it’s fixed 😂🤣

[cold kernel]

Which required what? $ VIT? Place a reset button on mine so I can go through the hassle of obtaining extra rewards at no cost. Why is it so difficult for you to acknowledge there was a problem and the solution created another problem? 😂

[idle dome]

👆

[amber gust]

The fix came I just claimed rewards thanks for operative work

[hollow lintel]

There is a glitch with level 5 and 7 exclusives on Megatron please can you address that so we know if it's worth purchasing or not. Thanks

[austere needle]

I don’t understand what you are saying.

[errant forge]

what? i want oil but he found the shark

[winged elk]

Never lol.

[austere needle]

What is the glitch?

[austere needle]

It’s reported too

[kindred birch]

Tested, when you search for the Sharkicons, it will search for them instead of RSS, when you search for any other dark forces, it searches for RSS. It is bugged.

I search for Dark forces (army, navy, air) and then search for RSS as a workaround.

[rugged drift]

Temporary Alliance Reward can NOW be claimed. Thanks for your patience

[young steppe]

Can’t search rss 😂 it shows sharticons. TW is losing it

[sterile bridge]

Nice

[solid olive]

As if we had patience😂

[lime beacon]

Thanks for the hard work you guys have done

[quasi copper]

guys, please reboot the game
some stuff should be fixed already
also please read the pin and stay tuned
devs are working hard to fix it as fast as possible

[tired trench]

Not working pal. DM me when you get it sorted 😂

[austere needle]

Thanks

[austere needle]

Have you tried to restart?

[wheat gorge]

Thanks for fixing the claim bug promptly

[hallow sundial]

Its done !!

[pure stag]

Watch the second stage video and u will claim it , well worked for me this way

[gloomy plinth]

Not showing any ranks

[outer rune]

Megatron skills say Optimus Prime skill pack

[hollow lintel]

Error code on level 5 and 7 you can't see what the upgrade does on the skill description

[kindred birch]

If you leave your RIVAL search as Sharkicon, it will only search for Skarkicon. Rally tab, it will throw a “No results found” notice. As a workaround, leave your search choice (if you wanna search for RSS) as either army, navy, or air dark legion, don’t leave it on Sharkicon.

[marble pendant]

It shows only people who received more than 100 roses

[rugged drift]

Has to have over 100 to show

[austere needle]

Tap on it! It says megatron

[harsh cedar]

Fixed

[austere needle]

Have you restarted your game?

[gusty geyser]

Thx @rugged drift

[tired trench]

Not working for me @rugged drift so now what? Rebooted 10x

[rugged drift]

I’ll report

[halcyon brook]

6S work now for me, i restarted and was ok,..i found ressources

[hasty tree]

The claiming rewards issue already fixed

[hasty tree]

Have you updated the game ?!

[hexed mist]

And thus thing? I didn't get anything.

[rugged drift]

They come with the rewards on the stage achievements

[hollow lintel]

Got it thanks very much for your help 🙏

[chilly ginkgo]

Thank you for fixing reward issue.. there is another issue.. searching farm tiles leading to sharkticons now 😅

[gloomy plinth]

Same problem
Also in previous pop star events i was able to see rankings even when i didn’t had 100 roses
Has this been changed or if so then why?😅

[austere needle]

Reported and will be fixed soon

[rugged drift]

Been this way for a few months at least

[austere needle]

Should be 100

[hasty tree]

On the process and working on it

[lime beacon]

Does failing hitting a sharkticon (others gets to it first) doesn't give you back energy? Because if not there might be another bug

[sterile bridge]

yes 🙂

[tired trench]

Rebooted/restarted game many times and no updates for it in App Store. No shark search function as shown in ss twice above ^

[halcyon brook]

6S you checked the first tab and then scrolled to the right?

[onyx sapphire]

I was hoping a compensation from TW for mental stress 😬

[austere needle]

That is still under maintenance

[hasty tree]

DMs your UID

[lone moat]

When we try to collect rewards, it say we cant claim rewards . Please help

[modern geyser]

When you search for resources on world map it searches for the sharks instead

[hasty tree]

Already fixed

[tired trench]

Yes lol

[hasty tree]

Working on it

[rugged drift]

Reboot the game

[halcyon brook]

ok, funny because i have the icon there...sorry mate

[rugged drift]

He asked to DM your UID

[karmic notch]

Stage 1. The HP above 30000 was maintained but it doesn’t show as able to claim

[rugged drift]

Screenshot?

[humble forum]

The game is bugged. I am completing tadar missions and it is not counting on starbust event. I can’t claim the rewards of the first stage

[hasty tree]

Go to the radar missions from the event tap

[rugged drift]

Click on the task. It ISNT 0/3 the first round is more

[rugged drift]

There are 3 tasks for Radar. Each one requires more levels

[cold kernel]

I do not know how to communicate any more clearly. Are you using a translator?

[outer rune]

There's something wrong with Dimension Mines... there's never enough odinium to even use my attacks on. I went through 30 detects today and only found 3 Odinium Mines

[solid elbow]

Searching for odinium rss tiles and it brings me to sharkticons

[rugged drift]

We are aware. It’s being worked on

[gloomy plinth]

This is day 6
No vit capsules again
Does it gets remove after upgrading item ruin to lvl5?

[tired trench]

Done did it. I can multitask 😌

[rugged drift]

No they don’t

[signal lodge]

Starscream commission tasks can’t be cleared 🤦‍♂️

[maiden surge]

i had days like that, today only had to detect 5 times to get all mine today. It's just bad luck.

[rugged drift]

You need to go into the task to see how many you need

[delicate pelican]

Starscream event still not working. Close out and restarted multiple times.

[outer rune]

It's been like that almost EVERY DAY lately though. I give up and mine other stuff I don't need.

[rugged drift]

What isn’t working?

[rugged drift]

We are aware of this issue. It’s being worked on

[light hedge]

No search function for Sharkticons on 1202

[rugged drift]

This isn’t a bug. It’s random some days are lucky others are not.

[rugged drift]

Have you rebooted?

[pallid nova]

Rewards are the same for 200000 and 300000 points

[rugged drift]

You get the reward at each level so that’s ok

[frigid gulch]

why not like this

[humble forum]

I know. I am completing the radar missions but it is not counting as completed for the event

[rugged drift]

Depending where your alliance ranked depended what reward you got

[rugged drift]

Screenshot? In DMs is ok I know there is slowmo

[outer rune]

It certainly feels like a bug when you can't find 5 odin mines more days than not. They have definitely seriously nerfed the rate of detecting odinium mines. It's been a huge dropoff for detects recently. Spending 575 gems on detects and coming up empty all the time just feels wrong.

[rugged drift]

It’s quite common I can’t find 5

[neon totem]

Hello, there won't be any search function for shartikons?

[rugged drift]

If you reboot your game it should be there

[light hedge]

Yes many times now, spoken to multiple people on sever experiencing the same I don’t think anyone here can search for them

[hasty tree]

Searching for sharkticons in world map, the issue already reported and it will be fixed, at the moment please locate them manually in world map

[maiden surge]

we just got Nerid you think they are gonna give us another OP navy hero so quick?

[rugged drift]

Note above

[hasty tree]

Kindly move the chat to #📱│game-discussion

[frigid gulch]

Everyone is like this

[outer rune]

Poor detect rate for everyone (not just me) noted then. I guess in the future I'll just spend 560 gems (280 gems X 2) for 2000 Odin in the VIP store rather than do any detects. Spending 575 gems (15 more) for a chance at 1355 Odin (and ending up with less - only 813 today) seems like a guraranteed losing value propaganda for detects vs just buying Odin in the store. Paid detects are worthless at the current detect rate in DM. Maybe not a bug if the rate is really meant to be that low but perhaps worth Dev Feedback?

[lime beacon]

First stage the reward depends if you can keep the hp up. If you fail to keep hp/energy in certain range the rewards get lowered

[violet raptor]

Search for warhammer does not work.

[hexed mist]

Yeah, same. And I have quest to kill 10 of them

[hasty tree]

DMs your UID

[neon totem]

Please resolve this😓😓

[hasty tree]

Working on it

[frigid gulch]

where fails hp

[light hedge]

Thanks both👍🏻

[hasty tree]

All levels you can't find or .....

[tired trench]

It’s still not there mate

[hasty tree]

I told you to wait for the fix, at the moment you can find them manually in WM

[neon cedar]

So I don't even have the transformers event and I can't see any shartikons

[snow rivet]

1174 - I still don't have It

[hasty tree]

If you are playing thru Esprit or G123 you will it have the event

[hasty tree]

Searching for sharkticons in world map, the issue already reported and it will be fixed, at the moment please locate them manually in world map

[grave creek]

If you search for a sharkiton and then after you search for a resource location it will take you to a sharkticon instead

[signal hedge]

The starscream commission feature is not working correctly. It is not registering the tasks besides login.

[hasty tree]

Finish the task from the event panel

[hexed mist]

Click on task. There is 3 stages of each

[rugged drift]

Click on the task

[chrome flame]

Search for war hammer doesn’t work

[neon cedar]

Ok ummmmm, I'm saying I can't even search for shartikons, and I asked one of my alliance members to send me a location for one, it sends me to a tree, starscream doesn't even appear on my events thing, it's this other hero Dmitri and everyone else says they don't even see that hero, I think I have a wrong event and I tried everything to fix it and nothings worked, I even sent a help request but haven't gotten anything back

[hasty tree]

Working on a fix

[hasty tree]

If you are playing thru G123 or Esprit you will not have the Transformers event

[signal hedge]

@hasty tree thanks. I got it now.

[hexed mist]

In polish version of statescream skill it says it boost army 20% dmg, in English all units

[hasty tree]

Alright, we will revise it with the polish team

[drowsy crypt]

Not sure if bug or how it's meant to work. Nemesis skin skill makes the base vanished for a moment but other than that does nothing else. Does not prevent an attack from hitting if timed it correctly. Is this just essentially useless for show skill.

[neon cedar]

Ok I tried logging into rivergame.net but it says that my account doesn't exist, any other browser I can try

[hasty tree]

You can only play it thru the platform you use, unless you play the game TopWar on mobile, then you can paly it on the webgame

[hasty tree]

That's the skin skill, to disappear, no more no less