🐞│bug-report

[faint pecan]

In web version, I can’t log into my account using my phone number as the number of digits allowed is shorter than the phone numbers in UAE! Need 9 digits but system only allows 8

[subtle latch]

You only managed to defend victoriously 46 waves based on your screenshot. It means that 4 waves were not successful hence you did not get wave 50 rewards. Rule of AD is to continue the waves until the end even if you failed.

[gritty widget]

@proud sail its been 2 weeks now can i get some help

[placid spruce]

How my payment is in pending?

[devout wharf]

So, a random bug happened on the 26th of January and I was informed to delete and reinstall but another bug obviously happened and it unbound my account from everything (game centre Facebook and twitter) I have been waiting for support to do something since then and it’s nearly been a month, hoping one of the devs here can help??

[austere needle]

Uid please

[austere needle]

What was the issue?

[gritty widget]

lost access to my account told support they said 10 days its been 2 weeks and haven't gotten back yet

[austere needle]

Dm me please

[languid zodiac]

I used a lot of specialization materials by mistake and I want to recover and this happened 6 days ago and there is no response from the technical support in the game

SERVER 1315

[modern geyser]

Man don't put Ur ID out someone will take Ur account

[languid zodiac]

Thank you brother I delete it 👀🙏🏼

[pale ingot]

We are having our alliance defence rightnow but the battle reports are getting delayed...Means that...after a hit its taking 30-60sec for the battle reports to show..in mail box

[split carbon]

Not getting the reports on time during AD.

[hollow nacelle]

New Server. Highest lvl on our server 74. Highest in our alliance 72. First war of odinium and we get matched vs a lvl 80 with three heroes, full lvl 10 components, lvl 5 and 6 exclusive skills valhalla units..... which part of this makes sense?

[primal panther]

Are you serious? Matching us against an alliance from our own server that we merged with earlier in the week? We had people playing against their alt accounts... sort out odinium matchmaking!

Not the first time this has happened either...

[sour hedge]

I see there’s been no updates about the text limiter issue.

[undone chasm]

Why can I not ask for my request.. I will loose it if I can't request before reset

[wheat pewter]

Cannot use Villiers in Warzone Exercise (SVS). What’s going on?

[grim epoch]

Bug march when i reinforce fort for Ally defend

[shell arrow]

Not able to transfer out

[rugged drift]

You don’t have any teleports, this isn’t a bug

[vocal oracle]

My ID: N/A
Type of device you use: both Android/IOS
My nickname: (Optional)
My server: 1724 / 1671
What was the issue: my account on 1671 shows servers in the prep stage all the way to 1920, however my account on 1724 only shows servers up to 1760.
What time did this occur and what time zone you play in: I play in HST and it is ongoing
Screenshot:

[vocal tree]

Looks like there may have been a big with teleports during WoO. We show 72 ports used per the report, but in taking screen shots we can prove we only used 36. Not being able to port impacted our ability to fight. We won, but it's still an apparent bug. Thoughts?

[lethal trellis]

Amalia's text in her skill details underneath her bio needs to be updated with the update that came out. It still shows general r&D and tech chests. However her skill details for stars 1-3 has been updated just not stars 4-5

[sour geode]

Odinium matchmaking is a bad joke.... you match players with 700ee vs players at 250ee?

[raw dome]

Ummmmmmmm. Negative gems?

[nova monolith]

Where is the world boss in 1408 ? I can’t find it .. now it’s time as suppose

[rugged drift]

That’s from claiming a refund or reversing a transaction, you need to contact support

[errant forge]

After another month, will my Christmas castle be repaired?

[raw dome]

Yeah just worked out out. Apple screwed me the other day when I was halfway through the base purchase. Bought on the first day, couldn’t buy on the second, then they froze my account. Had a whinge. Obvs the put through a reversal. I’d rather have the base upgrade than the growth packs tbh…

[rugged drift]

You have to contact support to get it rectified

[raw dome]

I just bought the growth packs. That cleared the freeze. There was no ingame support mentioned. Only faq. How do I contact them?

[rugged drift]

Perfect that’ll do it too

[surreal cedar]

there is a 5 minutes delay on sunday's.... its not bug

[nova monolith]

Thanks I didn’t know 😊

[astral drum]

Please fix the lag in Capital Contest, makes capital almost impossible to play, The last two capital contests the game has lagged so bad and frozen trying to send marches to it. Im on s779

[austere needle]

Please send your feedback to in-game support

[modern geyser]

Game is being super laggy

[placid sandal]

I only have 3 permanenta marching line but suddenly game showing me have 4 lines and idk where this marching line is coming from i think this marching line coming from another server 🤣. please check i think it's a bug if I'm wrong please correct me.

[hardy stag]

Now you can't port during Odin while all troops are in? Another mess up. The other server did not have the same trouble. GJ topwar

[rugged drift]

Do you have a screenshot?

[hardy stag]

It said 'no teleport opportunity, please wait. I had teleports because I move my base when back on the server.

[rugged drift]

Teleports in Odinium come from sitting in transfer stations. They are not the teleports you purchase. See below image showing the available number of ports for the alliance

[hardy stag]

I was next to the transfer station we owned. I conquered it. I was always able to move a spot before or move back to our territory.

We owned the station while being attacked. I'll ask around for ss

[rugged drift]

Once you take the station you need to be in it to collect teleports.

[hardy stag]

Ok thank you. I'll check it out. I guess I never noticed it before

[heavy sand]

Erm what?
We have way over what it says with 169 members, why it do this?

[modern geyser]

Top war won’t let me buy? (And yes I have a valid card for payment linked to my phone that I’ve made previous top war purchases on. And yes I’ve restarted the app several times).

[modern geyser]

Restart your app. I had that problem too

[heavy sand]

I tried, still not there

[half delta]

Arms Operation popped back up today.

[amber gust]

I restarted too nothing happened

[steel pebble]

This happens to me when there is currency difference. Like amount is showing in USD but my location is in Canada. As mentioned restarting solved my problem.

[wheat gorge]

Price conversion from USD to CAD is off quite a bit. 100$ amalia pack should be 127$ CAD....not 150$

[fair raptor]

Pricing conversions are set by iTunes/GooglePlay Canada and not by the game - if you look, a $100 CandyCrush pack also costs $139.99 + tax in Canada. It's always been this way, across all games (I am Canadian)

[glossy flicker]

Can anyone help?!

؟!!

[glossy flicker]

If there is not solution tell me to delete it ( just want to join to my old friends they transport to this last week)

[brave widget]

Hola mi celular se dañó y pues intenté acceder a mi cuenta nuevamente

[zealous torrent]

My keyboard keeps vanishing and not coming back its been going on for months and getting worse... HELP!!!

[rugged drift]

What servers

[glossy flicker]

Iam from 1406 to 1572

[rugged drift]

I’m not sure why this move isn’t possible it might be part of the relocation of the servers. Please contact in game support to check

[glossy flicker]

I contact them but didnt respond yet

[wise plaza]

False. All ingame pricing is set by the game. I could show you other Canadian cost when selecting a price on a different game. Plus they did an update a few months back and changed the rates for some European countries.

[cursive edge]

I need a solution

[rugged drift]

Actually Risti is correct. All local currency is set by the app provider. The game selects it home currency and the app provider does the conversion.

[primal panther]

Is this a bug or some sort of sick joke? Why is there only 1 server available for transfer? If you're not going to merge servers anymore at least let us leave dead ones

[high oar]

Its not the same means, or im not right?

[dreamy scroll]

914 burn not activating properly in woo. Please fix it

[mortal bison]

There is bug in doing DF taking more time than usual

[vale river]

Since the latest update, I can't log in anymore. I need help very urgent, please! Thank you.

Has anybody the mail adress of support for me?

[modern geyser]

Why that function is locked while in my previous server that was fully worked 🙄🙄

[undone chasm]

All war zone level 80 players are showing lever 60 units 🤔 .... in 1333

[modern geyser]

That is correct

[last gale]

I deleted cache. Rebooted. Reinstalled etc etc. Sometimes after I do that I can purchase something. But this keeps coming back

[sour geode]

I moved to a new server in the conflict zone and alot of my friends wanted to join me. Now that they have the tickets their server moved to total warzone.
Can it really be that my friends are cut-off from me till mid July just because they did have to wait to collect the tickets? Free tickets you get so slowly that by upgrading one hero to 5* means 2 tickets more, which means 4 week to wait for it again...

Please fix that crappy server-move system... it is simply not fair. One friend bought a ticket only to find out that he is 4 days late as they moved now to total warzone... people simply stop playing if you cut them off from their friends.

To protect younger server you can define that one can only jump 400 days... but this zone thing is just useless

[left haven]

For anyone wondering why this 914 burn does nothing. The dmg for 914 is based off the first stack of units, so if those are half dead the dmg is half, and if they’re gone completely the burn dmg is zero.

[wispy oasis]

Hello. I watched the transformers event video and claimed the reward however i am unable to see anywhere in inventory that war gear reward everyone else is getting and im unable to reclaim. I hear others having same issue. Is it a bug? Is it a random reward?

[modern geyser]

Hi! Suddenly I have - 100 diamonds and cannot do anything! Who could help?

[rugged drift]

That is the way the event runs

[rugged drift]

Yes that is the way the transfer windows work. You can only move to a server in the same age bracket.

[rugged drift]

Sounds like a you have requested a refund or reversed a charge. You need to contact support

[modern geyser]

Yup, I did. But the package did not includes diamonds.

[rugged drift]

All refund requests are reversed as negative gems, to access your account you need to pay the gem balance

[arctic tapir]

we have and had problems with our transfers.... and this is really annoying, especially for those who'd like to join our server... we had some people applying, talking to us in December. then you closed unexpectedly for us the transfers because of the too long SvS tounament... in that long period we became older than 400 days! so that a lot of people had to wait another several weeks ( after already waiting 5 weeks of the tournament!) or even months until their servers also became/become 400days old. now we have someone of them in S1133 who is still waiting for that, but in the recent days it seems like you also splitted our group ( maybe because of the move to US East?). it isn't shown anymore that it's possible to move from servers like 1280, 1133, 972 or 903 to us... so how do explain that?? how long has he still to wait or was it all for nothing and he won't be able to transfer to us anymore?? Pls be maybe more careful about changes/closings of the transfers in future?!
i'm expecting a good answer and help, not an automatically written answer btw^

[hybrid pagoda]

Why i choose all force atk perk, game return air atk, omg my hero is akatora

Spend 21/20 perk ticket, and i still can not choose right perk yet.

[rugged drift]

at 20/20 you pick your perk. Im not understanding the bug here?

[rugged drift]

Its know that Server events cause transfer locks. It is commonly requested that Top War hosts more server events. While I appreciate the frustration of no transfers during SVS Championships, every server was in the same position. The feedback and enjoyment of the event has been very positive.

As for the regional locks. EU servers are being moved in batches ti US East server location. This has been done to create a more stable game play with less lag, glitch and connection issues. It will also expand on the future transfer options for these servers. All these moves are being done in batches, some moved today, with all moves expected to be completed by April. Then all the previous servers that were available will be again. We dont have an ETA or a schedule for future server relocations. But batches are being moved daily.

[arctic tapir]

Thx!😊 Then my suggestion would be very simple, after those transfer locks we need a few days where servers won't be moved in the next transfer group. Then they all could have transferred to us already after the SvS tournament after waiting 5 weeks...

[rugged drift]

Ill pass this suggestion on.

[lethal silo]

There seems to be some problem with the transfers today. Our alliance is moving from 959 to 770. The first 18 people including myself moved successfully last night (27th Feb). There is still capacity/room on 770 to accept more transfers in. But when the next people look to move today, 770 is no longer appearing as available for them to select. I presume this is not an intended feature, where we have alliances stuck across two servers, and as far as I can see, we had been given no warning that the transfer from 959 to 770 would stop today. Any idea how we fix this problem please? We are caught in limbo by surprise here with no warning with our team split? Thanks

[rugged drift]

This could be because one of the servers has moved from EU to US east as part of the relocation

[placid marten]

It's good when you have war on your server, and translation stop working. It really helps you know what is going on

[dense prism]

Are they anyone gonna fix my announcement issue please cause from your side nobody wanted to help me no announcement again almost like a 3 weeks I hope someone will help me with this thanks

[sour geode]

Is there a possibility to get refound for the game when we do not agree that our data is saved outside Europe? Where do we see the list of servers being moved? This is a data privacy issue

[rugged drift]

I doubt a refund is possible, Im. sure you have already agreed to share your data in the T&C of playing. But you would have to contact Customer Support to review.
ALL EU servers are being moved.

[elfin blade]

Game is super laggy today. 😕
It's nearly impossible to join a rally, clicking on reports it takes forever to load.
And, no, it's not my internet connection. I'm in the same room as the router and have 100% internet connection...

[fathom igloo]

Yeah same

[rugged drift]

I noticed this earlier. I will follow up

[silver ridge]

Admin french please ?

[rugged drift]

Quel est votre problème ?

What is your issue?

[silver ridge]

Sur top war il y'a l'icône pour l'évènement Transformers quand je clique dessus sa freez et rien ne passe j'ai pas accès aux vidéos et donc je n'ai pas de récompenses..@rugged drift

[rugged drift]

as-tu essayé de redémarrer ton jeu ?

have you tried to restart your game?

[jovial pawn]

Game has been incredibly laggy since Friday. I'm not sure if that was when servers were going to be moved or not. On another note, I can't do radar, dark forces, or rally as there's nothing loading on the map even waiting for several minutes.

I've also seen the one picture posted the other day of blank icons just letting you know it's still a thing.

The data error occurs when clicking either of the options on the banner. It doesn't hide and is obstructing chat functions.

[dense bay]

ok im getting mager lag at times like this https://youtu.be/B7iHjMpsoMQ

warzone s1853
im using the browser and its lagging and its been going on for an hr now and still going on i dont know what more info u need

[modern geyser]

😑

[hardy parrot]

when i try loggin in on browser it signs me into a new account, is there any reason why its doing that?

[rugged drift]

Yes use switch character to use your actual account

[unique agate]

2 things.

1. 914 burn damage is based off the first stack - which you don't have
2. If the enemy has the fire hydrant, once your # of units falls below 40% of theirs, the burn damage is reduced by 95%.

[hardy parrot]

the thing is when i try linking my account to browser it’s like i’m linking it to a brand new account and when i head back to mobile that account appears instead

[rugged drift]

But the character is still on manage characters?

[hardy parrot]

on mobile which i originally play on yes but not on the browser

[rugged drift]

So your browser manager character doesn’t show any other accounts once logged in?

[unique agate]

Same thing happened to me... Had to close both and relogin on both a couple times and then somehow both new and old server appeared together

[placid marten]

Did someone noticed flippy cards event has reduced chance to get gold decks? It's hard to tell, but it's 2 or 3 times less likely to get gold decks now

[hybrid pagoda]

I’ve got all force atk, navy atk, navy hp, only one perk is not correct. But when 20/20, I find I can choose any type, so i choose all force atk again —> the game return air atk.

[hybrid pagoda]

I feel like I'm trapped

[quiet mantle]

You can't have the same perk on one hero multiple times. Your best choice is all force hp

[rugged drift]

As Yanz said you can’t pick the same perk twice

[modern geyser]

#☕│off-topic message

[rugged drift]

Please contact in game support

[unique agate]

Small bug... would hate to accidently pay that gem cost to speedup with no time left

[rugged drift]

770 will move March 3, then he can transfer

[modern geyser]

yeah i have the same issue in app but when I switch to browser the game runs very smooth

[unique agate]

Is this a feature or a bug? I got hit whilst my main march was out and TW selected 2 different hero configs for my defence.. One is obviously preferable to the other...
Even better would have been to select 914 who has PvP skills and perks assigned

[modern geyser]

change your browser, it may help sometimes

[dense bay]

its fine after abit and all but ill see how it is now and all

yes everything is fine and alil to know i know what im doing to know if there is lag if its my end or not and i have done the test now its low ping unlike befor it was bouncing all over at time.. its like there was a buffer overflow that it couldnt keep up with i even did a reboot full power down turn off and hold power to clear the ram for anything.. and yes that is a thing more back in the day then now..and by doing that it clean up the cache on the web browser so ya shouldnt be that other then clearing the cookies that dont do much at all wouldnt be the problem... all i can think of is someone was trying to break thru or there was too many ppl on thats all.. i leave it open at all times and ya when i get back on i have to reconnect to the server np there

[modern geyser]

lol

[dense bay]

whats funny about it man i know about computers when was the last time u reinstalled ur OS on a computer and the longest time u keep it running for.. and if u came up with problems did u say meh and start over again or find a way to keep going man...

[radiant forum]

Any idea why I was kicked out of the server s868 I'd #343583681907 in game name morph

[frail karma]

Can't really be kicked out of a server, need to move on your own. Sure the character isn't still in "Manage Characters" list?

[jovial dust]

I used the game in new computer when I tried to connect to my account I got linked to guest account -_- so I've lost my progress

[radiant forum]

I was on and the next thing I get is I am no longer logged in and it won't let me log back in have already uninstalled and reinstalled game and still can't get a log in screen

[frail karma]

Should still be in your character list. Please click profile photo -> "Settings" -> "Manage Character" to find it

[jovial dust]

Thanks I'll try it when I'm at home in order try it from a usual navigator

[radiant forum]

I can't get logged back into the game to do that I was completely kicked out of the game

[slender copper]

Still can’t log on? @radiant forum I’ll message you

[radiant forum]

Still won't let me log in

[proud sail]

dm your uid pls

[terse wagon]

Equipment graphics missing?

[hybrid pagoda]

So why game didnot warning!!!

[proud sail]

uid pls , and your phone model

[mortal cosmos]

My Katy died. She never triggered 😞

[uneven steeple]

Merges not working.. big bug

[zealous night]

These are becoming annoying again

[round cradle]

please raise the line above ... it interferes with the svs and the launch silos too

[vocal tree]

Multiple members are reporting glitchy/slow response during our silo event. Just an FYI. Thanks.

[signal creek]

Building log disappeared after maintenance

[remote gazelle]

Is there a list of server move schedule? I have the same problem, cannot transfer from 805 to 850. One of those server has been moved, the other clearly not. Same goes for a lot of players on 805 that have been waiting for capacity to transfer to 835.

[rugged drift]

850 & 835 move today

805 moves march 3rd

[remote gazelle]

🥰🥰 Thanks for the info

[terse wagon]

Thanks, it seems to have fixed itself

[lunar fulcrum]

No vit in the Tuesday Value Packs again this week. Have the weekly vit packs been discontinued?

[dusty scaffold]

This is the 2nd time I have reported this.. but the Garrison does not allow us to set our heroes in the order we want them in for defending our base. I will try and set it so Katy is first, Vill is Second, and Brad is third, but when I get hit and get a report my heroes are not in that order. Please fix this. Thanks

[olive blaze]

can’t switch back to my account

[wise plaza]

The heroes order doesn't change anything

[dusty scaffold]

Yes it does, effects proc rates for certain heroes. The game doesn't tell you that though, but when you test it out it for sure makes a huge difference. Largest whale on my server never believed me when 6 months ago I told him about it.. and he only just admitted the other day he notices a huge difference based on hero order. Try it yourself. You'll find that depending on who you put in the first and second slot makes a big difference. If your 2HM it only matters that the right hero be in the first slot, but if your 3HM the first and second slot order matters.

[wise plaza]

I only have 1 hero that has a proc chance. The other 2 use rage bars. But my bailos is always in first spot and she almost never triggers so. Looking at your heroes Kat has 1 of the highest proc rates. If you show me your data to go with this theory I would love to check it out

[dusty scaffold]

Unfortunately, when I noticed it I was on another server and no longer have those reports to show, it takes a while and a bunch of hits for you to actually notice a difference, and I can't show you the guy on my servers reports obviously. You just have to try it out for yourself. My entire server even makes sure to test it out themselves, because until you hit the same person over and over, it'll be hard to see the difference. So takes a while. But you don't have to believe me.. just test it over the next month. You'll see what I mean. The rest of my server already does.

[frigid gulch]

No reset 2 days ago can't buy

[wise plaza]

Everything in ss is reset. Transfer ticket reset every 2 weeks

[frigid gulch]

Missing transfer application? Can't buy after reset 2 day?

[rugged drift]

Nope every 2 weeks

You have a countdown until that resets

[frigid gulch]

28 buy 1/03 reset can't buy 2/03 reset can't buy not reset? after 2 day not countdown until reset

[rugged drift]

That ticket resets every 14 days…. You have a countdown on the ticket.

[frigid gulch]

Will it disappear after 14 days? OK 126 day

[arctic kernel]

How to read this stat? I don't get the different percentages for 5 star max.

[copper hound]

So the 5* max is for that hero with no additional boosts since you have deco and such boosting the hero it goes up a bit more

[arctic kernel]

All clear now, thank you for the clear and easy to follow explanation

[still nacelle]

Hi, I wanted to ask something, does everybody play this game over the facebook account ("bind") or is there anybody playing over the google account?? Because I lost now 2 times my account, one time on my private email address and now on the google address... Is this a mayor bug or I'm missing something here? First I lost my account, because I logged in on my mobile phone, second time I lost my account, because I resetted my google chrome browser... but on my mobile phone is another play level.. So what is the right way to have a account to play on mobile phone, tablet and PC (all on the same account prefereable)???

[fiery heath]

Could this glitch/ bug/error be fixed? While watching replays and attacking anything other than world boss it's clear that the graphics for the explosions all occur "OUTSIDE" the viewable screen. On WB it's clear that there are 3 rows. But on the other battles the explosions are NOT centered. Thank you TWT!

[dawn oxide]

Research speed ups sometimes dont lower the research time, its hard to get a screen shot of it

[wise plaza]

Why are some people getting gears for event and other just 30 gems. Seems a little bugged to me. I don't want 30 gems

[round moon]

2 months later. Pantheon is still not fixed to be centered again

[humble solar]

Hello

[plain garnet]

Suggesting new art for radar panel isn’t fixing all the issues people keep bringing up, is this a new bug?

[elfin blade]

Same here, only 30 gems on all 3 accounts 😆

[fiery heath]

Can you screen record? If yes, do that and screenshot off the recorded video. There are plenty of free screen record apps available. Best of luck.

[austere needle]

What is the issue with radar?

[austere needle]

Please write to the in-game support

[austere needle]

Pure random

[austere needle]

Please make a video

[austere needle]

Please send your feedback to in-game support

[austere needle]

If the game is bound to an email or Facebook should be available by using switch account

[surreal cedar]

In my four accounts..... I only got in one account those Gears..... Rest three accounts only gems 😅 😅.....

[gaunt coral]

every time there are surveys I find the images like this and that is why several times I do not find out anything

[frail berry]

Occasionally I get this message, and then it asks me to open up more spaces in my second island. After all spaces were unlocked,nothing occured. Likely just a glitch that it popps up in the first place.
Android, 1163.

My apologies. Not an emergency fix. Just read the template after already sending the screenshot.

[frail karma]

They are asking when you made the account

[rancid rivet]

@frail karma but i dont remember it please help me to secure my account

[frail karma]

Check your app store or something then, when the app was first installed, probably gonna point you in the direction of when you started. Otherwise tell them you don't remember, and give them your best guess. They are trying to help you regain access to your account, they're just making sure it's your account first, and not something you bought, traded, sold or shared.

[woven turret]

Warzone battle reports are not actually shareable. Viewers get an error message saying it's been deleted when it's not (warzone battle report don't have delete button).

[chilly cargo]

9-9-21! What's taking so long? I want my stuff back!

[quiet echo]

Hi.. i found out that when opening topwar just now, it force close many times. I am sure it is after today's update. Can anyone help me out? Should i uninst and reinst it? Any issue to player with regular iphone6 as well?

[flint idol]

I have the same problem with iPhone 5s

[mild stag]

On the web browser version of the game, whenever I switch from "base to "world" (and vice versa), sometimes these happen. Like TW is doing some kind of IG filter or something. It's working relatively fine afterward, but it's taking longer than normal (compared to the times when switching does not show problem/s like the ones indicated in the screenshot) to show all objects on the screen. Is this just an isolated case?

[flint idol]

Anyone here to help?

[flint idol]

The game doesn’t work in iPhone 5s anymore can you confirm that?

[granite crescent]

I have the same issue with the same equipment

[exotic nacelle]

Can’t log in the game. Apparently it’s not compatibility issue. I tried restarting the phone, updated to newest version of the game and still nothing.

[finite pebble]

Please remove the new Radar UI 🤦 its shit

[slender copper]

Can you take a look at your mobiles firmware ? Settings -> general -> about -> software version…

@finite pebble mind the language please and this is a message for #📮│game-suggestions not a bug report

[exotic nacelle]

Yes I can, but I don’t understand for what I am looking for.

[slender copper]

Come to me privately

[misty crest]

I can not open my application topwar!!! What happend

[exotic nacelle]

I have the same problem, can’t log in game. It loads up to here and then it kicks me out. But after that I can see that top war is open in my applications. I tried restarting the device, updated to the newest version of the game and still can’t log in. Please help

[flint idol]

I uninstall and install again and start working

[chrome orchid]

Hello

[granite crescent]

Thanks! Did the same thing and entered

[unborn smelt]

Have the same issue, where my device crashes when loading.. it crashes consistently at 87%.... hope top war fixes this issue.. otherwise I stop playing..

[austere needle]

The issue still persists? Have you tried reinstalling the game and clearing cache?

[exotic nacelle]

I still have the problem, most of the time it crashes at 23%, sometimes at 90%

[gleaming current]

installed the update today and now game only loads to 90% then get message saying to contact developers which I can't do as screen is locked up and did clean out catch but that doesn't work

[grave creek]

Why would you remove the refugee counter???? How are we supposed to know how many we have completed??? Why do we have to count them???? It could potentially be a long list scrolling.... Also joining #11 could cause someone else not to get the prizes because you took their spot. Bring the refugee daily counter back!!!!

[unique agate]

@grave creek there is a counter in the mail you get.

There is no lucky box tab in the web version

[fiery trail]

Crystal Cabin broken again? My target is within 5 units, and it should rush hit and return. instead what I see it is it rushes, then it just waits/slows down for the timer to get over and then hits. What’s the point of rush then? Please fix. Timer shouldn’t be a thing for first 5 units. This entire thing makes my march last longer than if the unit was between 7 to 10 units away 😅

[grave creek]

Why should I have to rummage through my reports? What if I'm offline and using Auto join.... I shouldn't have to search for it, it should be located somewhere... Or make it unlimited (which would be awesome but not necessary 😂)

[jovial pawn]

Supply drop plane is not on course lol

[weary gulch]

Figured it was something to do with the transformers event

[austere needle]

If you go back to base and back to map it will be fixed

[austere needle]

Please write to in-game support

[austere needle]

Have you tried to reinstall and clear the cache?

[austere needle]

Have you reinstated and cleared the cache?

[exotic nacelle]

No, wanted to talk to someone first, should I do it?

[austere needle]

Yes! Please make sure your account is bound. Delete the game, clear the cache, and reinstall the game

[exotic nacelle]

I did what you suggested. I was able to login from second attempt, it crashed once more, it loads a bit slowly than usual but it looks like it’s working now

[proud sail]

Please kindly update to the latest version

[austere needle]

Did you clear the google cache or only game cache?

[exotic nacelle]

The game cache

[austere needle]

Please clear google play cache

[exotic nacelle]

I am with iPhone, I cleared safari cache, it seems like it’s working better now. Thank you for the support

[modern geyser]

I can’t see the world map with the others servers

[frail karma]

Have alerted the devs about that ☝️

[glossy flicker]

What's wrong ?!

[modern geyser]

1527

[scarlet chasm]

this is happening often, someone can cheat with it.

I'm reporting it because it allows to overlay many constructs and still use them.

(English is not my primary language, it may contain errors).

[undone ridge]

Hi, Why no special rewards for killing world boss? The server should get some kind of reward for killing the world boss

[sour fjord]

Why less score in gathering resources according to 7 ee it's should be atleast 5 m resources gathering

[scarlet chasm]

@hasty tree

[modern geyser]

what do you mean by killing the WB?

[undone ridge]

Yes it’s only happened twice, after almost 2 years playing this trash game. no reward at all this game developer are extremely cheap on rewards. All they know is useless shards and chests

[undone ridge]

Because it’s not easily achieved like I said happened only twice in 18+ months. You say that because your server isn’t able to kill world boss?

[austere needle]

Have you?

[rugged drift]

This sounds like #📮│game-suggestions to me not so much a bug!

[austere needle]

Please elaborate

[undone ridge]

Right, I’m surprised it hasn’t already. Every game have big rewards after killing world boss

[austere needle]

Please explain

[austere needle]

Please if you want to discuss the boss hp , take the discussion to #☕│off-topic or #📱│game-discussion

[modern geyser]

You cannot upgrade a lev 4 skill to lev 5 skill directly. You need to equip it to any hero then only you can upgrade it.

I've came across this bug with army skill and then tried it with navy skill and the result was same.

I also tried restarting the game but the bug still exists.

Hope the team would fix that in next update.

[trail osprey]

IT stuck on loading screen u can't able to see dark forces record

[gray rune]

Explain why server is under maintenance during WB?🤬🤬🤬

Wastage of base buffs because of this update during WB!!!

[modern geyser]

Might bring the fix to above bug

[trail osprey]

[urban stump]

Is it only for our server? We missed WorldBoss and my gathering troops are outside. It's not right time for maintenance <@&667608292981211136> <@&704248814084554802>

[turbid lion]

Reinforcing a weakening tower doesnt bring up warning that shield might break. 🤔

[noble tree]

Help! March skill is different for different heroes!

[modern geyser]

Check if you have them equipped on 2nd or not

[noble tree]

Ah I did, that was the issue. Thank you

[lost ginkgo]

Server 1708 has been open for 120 days, and through the whole time has never had an SvS or an Odinium. Despite numerous requests as to why or when we will get these end game events we have not been told any legitimate time frame. To add on to that fact we are blocked from transferring out or changing the cp to let transfers in

[oak dome]

Question about #941521290177687573 ... I've sent a DM to the Rivergame mod about an issue I am having. How long do I wait for a response?

[wise plaza]

1708 was a test server and only left there test phase not to long ago. But a mod said would still take a few month before those regular events start for 1708.

That was said awhile ago, maybe a month back. Hope that helps

[vague totem]

👇 the page has been loding forever. anyone facing same problem ??

[lusty blaze]

I did not receive rare treasure guard chests while hitting rare treasure guard at 3+am earlier today, just before first WB. Then subsequently system went into maintenance, and the rare treasure guard chest still never came in after that too

[sour fjord]

Why scored less

[austere needle]

No all servers got maintenance

[austere needle]

Less than what?

[austere needle]

Was it yours?

[austere needle]

Is it web version?

[austere needle]

To support or to a mod?

[austere needle]

Have you contacted support about this?

[austere needle]

Please make a video

[vague totem]

nope. its android version.

[lusty blaze]

Yes all the treasure guard that I hit was mine

[lusty blaze]

I received the treasure chests, but not all of them. I summoned and killed 10 treasure guards, but only received 10x3 chest for summon and 9x4 chest for rankings

[proud sail]

Sorry for the display problem . Kindly refer to the description

[proud sail]

Dm your uid pls

[polar coral]

Game is laggy

[modern geyser]

Research building shows an annoying yellow wobble bubble indicating something can be started, although I am already doing research

[wide turtle]

good afternoon to all of you i would like to ask you to fix the error please take a look for yourself: 1. there is a graphic error and 2. it's just important to fix it please do this

@austere needle please improve it

[daring wyvern]

Не могу купить награду 80 уровня

[gray sapphire]

I do not have any speed ups available, research is going. Not sure why this icon is here.

[errant forge]

卡住

[wide turtle]

Hello and I apologize that I have to contact you again, I have a serious error, the error is: I started a radar mission where I should have gotten odinium, but I didn't get any, I didn't get any reward for it
@austere needle

[frail karma]

Odinium from radar missions adds to your odinium directly, does not go in inventory

I mean the other way around (goes into inventory, doesn’t add on)

And please no need to tag mods or devs individually in this channel unless directly responding to something

[wide turtle]

Yes, I checked that too, but nothing has changed in my old status.
and there is nothing in the inventory
Danke/Thanks

[frail karma]

Then I’d reach out to customer support ingame as we are unable to check anything like that, would require audit logs or the likes

[woven helm]

-_-||

[oak dome]

whatever the Rivergame account is ... in that channel it says to send a DM to that account

[lusty blaze]

I only received 19 treasure guard chest instead of 20. Please refer to my screenshots, thanks!

[austere needle]

You should go to contact us and tap on the little figure with headphones on and choose the category you need help with.

[strong monolith]

The class research building has an gold-colored speed-up symbol over it now at all times. I assume this might be a bug since it is so similar to how other buildings work, when you have something you can do, they are tinted with that gold-coloring. But perhaps someone at TW thinks we want this?

Please fix or disable this behavior. It makes the base confusing. It's just another red dot that never goes away.

[rugged drift]

This request has already been submitted

[oak dome]

So I shouldn't follow the instructions of #941521290177687573 ? Then what is the purpose of that channel if I am to ignore the instructions there?

[modern geyser]

Guys, what’s the deal with this. Are we getting another perk reset. Because the last one, wasn’t fun.

[austere needle]

If you have checked it says you should contacted support firts

[austere needle]

It says you have a perk in building

[oak dome]

Where in here does it say that? It says to DM them with issue, which I have done.

[austere needle]

Please contact in-game support

[frail flame]

Who do I talk to about Web Version bugs? <@&667608292981211136>

[brazen tiger]

How come my March size has dropped in sandtable and cross warzone normally 215 but here showing 207

[dusky cedar]

Why i cant move servers there?. What happen?..

[rugged drift]

Because they aren’t in the same region as you

[dusky cedar]

You mean about Asian, American, and etc ?

[rugged drift]

Yes

@dusky cedar 1359 is a US West server

[tawdry siren]

All day long I have this error that doesn't let me buy anything from the game

Does anyone know something about that?

[grave aspen]

I got a smassage telling me that there is an issue with payment and I should contact topwar on discord

[wise plaza]

Just mods on here mostly. Contact ingame support for topwar

[austere needle]

Who said that? 🤔

[grave aspen]

In-game massage by system 🤷

[scarlet canopy]

I tried to report a bug where it caused an issue with my account but my in game ticket has been closed like 7 times without it being resolved. Extremely incompetent support, it's frustrating. Someone please reach out to me that would know how to actually resolve the issue.

[dusty portal]

World Boss is glitched. When bumblebee skill triggers, it resets elemental explosion order. So it goes from:
normal attack-elemental explosion-normal attack-ee...
to:
normal attack-elemental explosion-normal attack-elemental explosion & bee triggered-elemental explode again-normal attack-ee-normal...
so you can observe that ee happened twice in a row which ruined the explosion order and cause it to happen on secondary unit type which cut my total damage more than half for my account.
Way to observe this bug:
Use formation = secondary-primary-secondary-primary... unit types
Use bumblebee (idk if happens on other triggers)
Attack the boss fast and repeatedly
You will see that your damage is way too low comparing to your first attack
Watch replays so you can see that only first attack works correct, others are just bug.
Fix it fast please dear developers... Youve just broke a working system.
The coding, developing team of this game is complete unaware of the content i think. Only a newbie programmer cant realize this kind of mistakes. Maybe its the managements fault to hire few people, or maybe unqualified people to work, or just bullying on working over-time for hours a day. Idk the reason but i know there is an inadequacy.

Get yourself some people to detect bugs from this channel at least if you dont use a testing team.

[devout hill]

Chat not working on svs ..
Server 1772

[wise plaza]

Or on s1305

[hidden forum]

Quick deploy is worse now. Use to send the strongest heros/troop in battles against other bases. Now.
It didn't even pick my perked heros. Picked my 4th worst skill set and a hero with no skills. Please fix this back to how it used to be. Kinda a useless feature for me now

[rare vale]

Can’t see any messages during svs…. Nice top war …. Nice

[abstract rune]

1001/1165 SvS is nothing but lag. Can't port, can't see chat, can't attack because their base has moved but does t reflect it on the map. I just got ported, no flashing screen, no March lines, battle reports came in almost a minute later. Didn't even know until I tried attacking and had no units.

[cobalt mauve]

Major lag. Game won’t load. And when it does nothing works. Nothing is populating. Not even chat.

And now the game won’t let me in. Lost all my Val’s trying to get in game. Trying to port won’t work either. Screen was stuck on their march at my base even though I ported.

[stray moth]

S1796, I am not able to open my account since the time I clicked on "Enter Battlefield" I was under attack by the different server player at the same time.

How to correct it?
But how can I correct it that you please tell

[agile owl]

What the heck is wrong with quick deploy?

[pure mango]

SVS DUDE...

[paper girder]

Game crashed 4 times in the first 10 minutes of SvS.

[sacred belfry]

People are gonna lose to fail communication

[strong hinge]

Its svs and i see absolutely nothing, i cant contact my team in any way

[vale heron]

As always buggy SvS

[rapid token]

Smh fix the lagg then make svs😅

[quasi salmon]

Svs chat broken when porting to away server

[torpid saffron]

Server 897 no chat feature no notification. Neither server could tell what we were holding

[proud arch]

Thanks for not allowing us to communicate during SVS

[floral smelt]

Appreciate you allowing me to share links

[mortal bison]

Issue during SvS today between S1248 vs s1368

[tall terrace]

Same here from 622

[hot egret]

Hopefully you do something about this. Ridiculous

[drowsy crypt]

we had empty chats the whole game, and I was getting the issue of not being able to
Port or see bases the first 5 minutes of warzone. This us unacceptable how long have we had svs and you all keep breaking it.

[azure dragon]

teleported to enemy server during svs. all my chat messages were completely blank. around a minute later i get teleported back home. i had the server swap cooldown and everything. what gives??

[shrewd forum]

A lot of lag and glitches in svs causing lots of troop loss. This is getting ridiculous hope you all compensate and fix these issues. We are getting sick of this

[torpid saffron]

I know typically you guys blow off and ignore when people complain on here after svs lag. But this time not having any chat features or notifications along with normal lag…. This one falls on you, please compensate…

[tiny basin]

Anyone see something wrong here?

[echo talon]

impossible to have access to any chat on the enemy server. impossible to be able to coordinate this it is abused

[eternal ether]

alliance chat is bug on main server then all chat is not working on enemy server

[torpid saffron]

Lol that’s fantastic folks attacking with shields now

[modern granite]

Chat bug, and people attacking while shielded

[tiny basin]

Must be a new base skin 😂

[rare vale]

For those having issues with chat - Restart the game, it should fix it

[kindred grove]

Would like to know why I got hit when I had a shield on during SvS. Fresh 24 hour shield at that.

[torpid saffron]

Didn’t work, chat returned after svs was over

[tepid lintel]

Also didn’t work for me I tried restarting several times, my chat didn’t return until the end of SVS

[rare vale]

Rip, that sux - it worked for me and many on my server 🥲

[austere needle]

Please contact in-game support. We can't check your account

[modern geyser]

What’s the problem with this svs?! I can’t see my base, I can’t attack and so on. I have a shield put I can attack other opponent… that svs was so bad bugged

[onyx turtle]

No chat during SvS after going to other server is rly difficult to play

[simple wharf]

Chat broken on 885/869 svs

[kindred grove]

Your bug support is bugged. Can’t even send a report

[golden sky]

What happened to the Odinium tiles in dimensional mines I’ve used like 50 gems refreshing the screen

[tiny basin]

Looks like someone pulled the plug

[kindred grove]

Maybe they need a hug

[steel chasm]

no chats on SVS

[gusty geyser]

Well

[sonic wasp]

Quick deploy is bugged. Is there any plans to revert it back to what it was before? Randomly slotting heroes like bumblebee

[tidal fractal]

Yeah quick deploy is worthless now. I sent in pics of test showing this in game, but I got blown off and told that it’s better now. I don’t appreciate not even being addressed respectfully. The customer support responded within 5 minutes of my bug report and I included 18 screenshots so I know my complaints wasn’t even looked at

[compact badger]

Soooo did y'all decide to revamp svs like with chat? "Surprise" no chats, no sharing cords, blank maps, people can attack with a sheild on... The list of new svs features goes on but those were the best ones today 🤣

[lethal sorrel]

The lag and issues today were bad. No chat, couldn’t port, other server still had shields up in our server but allowed to attack, however you could not return fire?! This is the kind of issues that make people quit 🤬

[tiny pelican]

Right, lots of members got same problem, during SvS no chats

[primal ridge]

I got hit 4 times before I was ported in SvS

[neat charm]

How come you respond to Puju but not me? I even sent you a funny dm

[lone fractal]

while playing svs, I was not able to move for 20 minutes straight, it was not giving me the option to move base along with it, chats were blank, completely blank, I restarted my game app and chats were reflecting but was not able to move. players hit me but it was not giving me an option to hit anyone. This all happened when I enter the battlefield of opponent server.

[subtle latch]

Svs today was laggy. The app is also freezing while scrolling the screen. Please check on this issue. Moreover, some of the hit log in alliance chat are either delayed or does not even appear at all.

[tall plover]

Svs today I couldn’t see anything in chat this really cost me a lot of problems

[south quiver]

SVS is sooo much fun when you can't chat. WTF. Completely got destroyed because of it.

[tiny basin]

How do you get zero bars?

[kindred grove]

So where can I report a bug that I can’t report a bug report for being hit while having a shield on during SvS?

[tiny basin]

But did you die though?

[proud arch]

LOLOL

[kindred grove]

My troop count suggests almost yes 🤣🤣

[tiny basin]

😂🤣

[wide coral]

This really spoiled my svs😑😑😑

[wispy oasis]

In svs today 1418 vs 1545 svs chat for 1418 was unavailable. Whole game glitching as well couldnt even repair troops because they were invisible and no button on hospital

[covert sedge]

Serious bugs in app i was not able to port 😢 all day in SVS or now. Your contact us is not working 😕 either.

[rough wasp]

I'm unable to submit a ticket ingame and I keep getting this message although to my knowledge I have no unevaluated tickets and have nothing prompting me to complete ect. So I dont know how to bypass this issue in order to submit a ticket?

[lean geode]

Hello. I’m unable to do more Valhallas. Resources are used when I start building but then this message comes up “100130” when I try to press finish now

[pseudo birch]

Same

[jovial pawn]

Haven't done dimensional mines in awhile, this is what I get when I tried to fill my marches.

[quartz parcel]

We got screwed on SVS

[quartz parcel]

so many bugs and glitches

[kindred grove]

Kinda hard to send a report when yalls bug report doesn’t work. I’ll be waiting on my 50k Odinium and rss to fix my vals after I was hit when I had a shield on

[half hollow]

now is it the same ? if yes buy with this link https://h5.topwargame.com/h5game/index.html

[half hollow]

is it ok now ?

[modern geyser]

Svs was very laggy today

[half hollow]

send ur id please

[half hollow]

send ur id please

[austere needle]

Send me screenshots

[austere needle]

Give it some time please

[austere needle]

Probably because I don’t see any bug reports from you

[eternal ether]

yes but please fixed the chat system on enemy server during svs. dont destroy the happy moments during svs 😁 thank you

[abstract jetty]

Can you please change algorithm for quick deploy, after update it always propose me attack with gathering troops, when I need gathering it won't deploy all units, why?

[dusty portal]

Discovered a brand new item.

[honest dew]

So the servers were moved to US region to have more stability you said. Yesterday SvS was one of the most laggy and bugged one and you dont even have the nervs to reply to people. Map not loading. Teleporting delayed. People attacking with shields because of the delay. No chat working. Game crashing for a lot of players during our svs. Atleast have the courtesy of replying to people.

[kindred grove]

All I’m hearing is that “we won’t admit to our game being bugged so we’re just gonna put you off till you forget”. Well I want my 50k Odinium and rss, and go ahead and toss in some gems while they’re at it

[heady copper]

Okay, so I’m past lvl 50 and I’ve been told that you just have to be past lvl 50 to build a formation center. I can’t figure out where / how to build one. Is there something I’m missing?

[modern geyser]

Can't transfer because it says there's an event going on?

[strong monolith]

just got this. Our SvS was 30 hours ago.

[final silo]

the message is confusing but it appears once the reward stage concludes. With reward stage over the event SvS is finished

[modern granite]

Wer compensation?

[crimson jacinth]

Sorry if this isn’t any help but it’s just a thought, when you tap the screen it comes up with that little button saying ‘move base’ every time in that video. That little icon is what you need to press for it to show you what you can use to port.

[zealous gust]

please check the server region 1706-175x there are many Asia servers but they are all formatted as american servers

[timber pelican]

Hey

[jovial pawn]

You asked me to go back to the base to fix the bug it didn't work that supply drop. Even restarting the game provided the same bug.

Today the plane isn't showing dropped packages for me... and yes going to base and restarting the game continues to show what is on this picture.

[violet cairn]

Hey bro

[compact badger]

Hey maybe they will retrograde the svs score based off a point glitch and we will all get winners rewards... Or 200 gems 🤣... But yes, everyone will forget in a day or so and go back to buying stuff so devs probably don't care

[kindred grove]

Still haven’t received my 50k odinium and rss from being hit while having a shield on. It’s funny how they forgot so quickly or don’t really care

[rugged drift]

Have you send your shield report?

[kindred grove]

Devs don’t have time to even read what I sent them. I don’t spend a lot so they don’t give a shît about me

[rugged drift]

Ok well if you want to send it then go ahead, if not that’s on you

[kindred grove]

If they would actually get back I would. They could also check the log file on my account as well but what do I know. Therefore it’s not on me that their game had a glitch. It’s not on me that I lost what I did. That’s in THEM. Don’t like what I’m saying? I honestly don’t give a rats ass

[rugged drift]

Hahah Im literally here asking for it to log it so it will get seen. There is no need to be rude. I’ll leave you to wait for CS instead. Please be aware there is a 3 working day response time so you won’t get one over the weekend. 👍🏻

[elfin blade]

I just discovered that unlocking Valhallas on one of my accounts will cost me 5.13ff gold for each type. But on my other two accounts it's only 5.04ff gold.
Same for upgrading my barracks, shipyards and air bases from level 77 to 78: 1.43ff on one account, only 1.41ff on the other two.
All accounts are on the same mobile phone. I will DM details if needed.
How is this possible? 😳😳😳

[tight igloo]

Just discovered that when trying to view wz battle reports in the web version of the game, I get a message saying the user deleted the report. The same report when viewed in the app on my phone opens normally.

[gaunt quartz]

Please send compensation for error with Chat while svs…😅

[viscid iris]

without using vit capsules or buying vip i just made an new account

[austere needle]

Have you contacted in-game support?

[austere needle]

In new servers your vit stacks by leveling up

[austere needle]

Please read #941521290177687573

[austere needle]

Different servers has different cost and CP system

[austere needle]

Please contact Barbie#1764

[lean geode]

362964972512

[modern geyser]

Hello, my account has been erased, how can i contact the support to restore it

[grave aspen]

@half hollow hi Barbie. I got this massage in the game. And was told to contact you

[fleet pagoda]

Not sure what happened but you quick fill button on marches is broken. I have plenty of troops and it’s only filling 2 of the nine slots.

[analog warren]

Not sure what is causing it, but my base has moved overnight that last two nights. Away from my alliance, and I have not been kicked out. It's costing me gems to move it back, help please!

[ashen shuttle]

Does both alliance have the same research? At alliance tech, there’s one research for reduce costs for your own research.

[elfin blade]

Thanks, I will check that!

[raw sky]

I'm still not tp from last svs..plz fixing ths horrible problem 😫

[next atlas]

I think I found a bug. My command collage has a constant bouncing arrow like something is ready or needs a speed up. It will not stop.

Here’s a picture.

[knotty plover]

Ao the lag yesterday during svs was horirble

[placid spruce]

I cannot use march size increase level 4 it can only be used with bassel

[rugged drift]

Do you have it equipped on both skills pages?

[placid spruce]

No , level 3 march size increase was Equipped in bassel when I upgraded it to level 4 but when I wanted to equip it to other heroes its not showing in my bag also as u can see in ss

[tardy charm]

Claimed a multi function box in Vein miner, and it wasn’t in my inventory after.
I just want my box 🤨

[rugged drift]

I asked if you cleared it from page 2

[heavy dawn]

hey, I am not able login my Facebook account to my old account I tried to login to web version it didn't switch to the old account and now I tried to login in the game it says no account linked to your socials

[wide coral]

Since yesterday the bar isn't going up.....😑😑😑

[spare minnow]

Akatora's voice is gone

[wide coral]

Only going up with the singal boost come on fix it or remove it 😑😑😑😑😤😤

[compact badger]

Teddy is actually someone who will try to help you, should take him up on anything he offers to do to help

[austere needle]

It goes up when you do those as many starred as signal

[wide coral]

??

[austere needle]

Please contact in-game support

[austere needle]

Please contact in-game support. They can check your game log. We can’t

[austere needle]

Please contact in-game support

[heavy dawn]

okay

[placid spruce]

Yes bro

[heavy dawn]

is there a way to know the UID when you can't login to the account

[half hollow]

U can write to me also, or in vk: Top War: Игра Битвы

[alpine shard]

I have this message too. And have problems with pay by apple from Russia

[rugged drift]

No but you can contact Customer Support they will ask you to prove your account

[rugged drift]

The best solution is to deselect all your hero skills from all heroes and both pages, more often than not the skill is located somewhere random on a random hero. Once you have done that… if it still doesn’t work sent me your UID

[heavy dawn]

🥺🥺 I don't remember the UID

[wintry gale]

Anyone else getting this annoying game freeze quite often when you enter the base??? Driving me mad freezing in this animation… Gotta kill the game and reopen.

[placid spruce]

Done it worked 🙏🙏 thank you

[wide coral]

Still the same not going up😑😑

[mossy hawk]

Yes sometimes I do just refresh the app

[wicked edge]

someone explain this

[left haven]

Try doing a bunch of them. Sometimes it doesn’t increase until you’ve done quite a few

[tall plover]

@tall plover why still no one look into this?

[austere needle]

Svs issue has been reported

[austere needle]

Difficult to see in a cropped picture what this is about

[austere needle]

Is it your signal not going up?

[austere needle]

Please explain

[austere needle]

Please uninstall the game (make sure your account is bound) , clear you cache and reinstall the game

[austere needle]

You can give them other info you got about your account. Plus if you have linked an email address to your account your uid is mailed yo you

[heavy dawn]

I got it back

[wicked edge]

do it yourself, add a ship with the others ground stuff, then remove the ship and add ground instead of ship

[austere needle]

Warzone exercise ?

[wicked edge]

attacking anything lol

[austere needle]

I do that all the time! What is the issue? Yours gets licked?

Or you mean the water image stays? 🤦‍♀️ I wish people started to explain instead of just assuming everyone think like we do 🤦‍♀️. That’s visual! If you use android try to clear the cache after each update. Make sure your game is bound. Delete the game and clear the cache and reinstall it

[wicked edge]

its kinda creepy ngl

[wide coral]

No buddy 😔

[wicked edge]

i didnt know that boats could swim on land?

[thorn valley]

Is the game down for maintenance or something like that?

[austere needle]

It’s Wednesday and it’s maintenance day

[austere needle]

Are you doing those low star tasks?

[thorn valley]

Ah, I didn't know, sorry. New to the game. Thank you for letting me know. I was just topping up and it suddenly crashed on me, I couldn't log in at all.

[potent arch]

After todays update , my account got reset

[proud sail]

check your character list plz ?

[potent arch]

Now i am at 0 level

I was at Level 80. I have linked the account with gmail, facebook and twitter. While the update was happening on my phone , I went to the link https://www.rivergame.net/ on my laptop and clicked on "Try it on Browser". I had the same gmail account there. But when the game launched, it showed me level zero and asking me to merge two units.

Then my phone update finished and i launched the game. I had the same level 0 on my phone. I am from server 1459. nickname is assassin

[proud sail]

please click 'setting' then click ' manage characters '

[quiet echo]

Today update = same situation like previous one i posted here. Cannot open with iphone6. And being dumped many times at 87% opening the game process. Any helps?

[potent arch]

Cannot click anything as the account is reset to level 0, So the Demo is On, It is asking me to merge two units . My 270 days of progress gone.

[ashen shuttle]

So the task, merge the units. After some tasks, you should be able to go to settings.

[quiet echo]

This one..👆

[potent arch]

Not able to switch account. It is saying that "This is your current account". Now Top war application is consuming 4 Gb space on my phone and my account is reset

[rugged drift]

Click on your profile image.

Settings -> manage character

[wintry gale]

It’s bound to game centre but still makes me nervous… Also the game has no cache on iOS?

[potent arch]

Settings -> manage character listed showed my previous account and i was able to go to that account. Thanks. Want to know whether i can reinstall the app safely as currently it is consuming 4GB space

[rugged drift]

You can clear cache on your device, yes. Check your local device settings for instructions

[ashen shuttle]

Sry, can’t really help you, because I’ve a newer device. But if your account are bound to your gamecenter, than you can try to reinstall the app. 🙏

[potent arch]

Cache is consuming only 465 MB

[quiet echo]

Did that. 😢. Its bound to my socmed, yes.

[potent arch]

Thanks for your help

[wintry gale]

To be absolutely clear which one am I clicking to restore my account on fresh install? Switch??

[rugged drift]

If you are reconnecting click switch

[wintry gale]

Thanks^^

[last quartz]

Hello," Contact us" tab doesn't work for me. I tried setting->contact us but still no luck. Kindly help

[wicked edge]

so when it gunna get fixed

[placid spruce]

Same problem go with me also

[austere needle]

No

[austere needle]

When you clear your cache

[austere needle]

Your phone need higher memory to be able to run the game smoothly

[sage otter]

I can't imagine that it should no longer be possible to merge single units into garage, dock, hanger

[shrewd tangle]

Unable to build gold mines/barracks/Air base even if I have some space in my base 👀😬

Removing/Arranging units or buildings are keeping the space occupied for some reason!!!

Tried to build ships after removing few ships and same result 👇

[formal dock]

There's empty space but keep saying not enough room. Please fix and send me rewards

[modern granite]

I have no boats?

[wintry gale]

Go out base and back in, you’re just making the issue on purpose 😂

[shrewd tangle]

Had to restart the game btw lol

[copper linden]

Gg’s topwar. Launch seems to be going well

[fair perch]

everything completed?

[loud viper]

Says everything completed

[void sapphire]

iPad Air, IOS 12.5.5: Top War crashes immediately upon launching. All other apps launch as normal. This is new to the recent update.

[quiet echo]

Any idea what green box in this TF2 event gives you? I know its RND. But perhaps there are some about the specific things info?

[shadow tapir]

Is the new event not working correctly seems it’s not as all events are already completed ???

[normal dawn]

Bug : description does not describe anything

[glacial cedar]

A bug during invidual defense.

[unique agate]

There a bug with individual defence... My attacks did no damage on the whole first 9 stacks

[spice edge]

A bug during invidual defense.

[toxic drum]

Not receiving my purchases in game :/

[mild haven]

The new event

[lime sandal]

It's showing all completed

[sterile flicker]

This collab event is full of bugs. There ain't enough pesticides in the whole world to rid it of them.
@proud sail you don't have enough phone storage for all the UID😭

[proud sail]

Dm your uid pls

[broken roost]

Same in our server

[gaunt forum]

Same issue in S1375

[proud sail]

Which server

[final silo]

348 has the same issue event is over and everything is completed

[fair perch]

921

[wispy warren]

I think it is general. You can play the videos and automatically the stage appears completed

[solemn frigate]

Same in 901 atm games completely bugged says completed already

[glad robin]

Same over here Miss Rubes
Server: 1001

[harsh dawn]

I spent 50 large vit capsules on the event not knowing it's bugged, the HP didn't decrease at all and I lost all of my vit for nothing!!!

[lime sandal]

Can't train Valhalla also shows 0 units though my base is full

[broken roost]

664

[serene kindle]

bugged on 736

[cobalt oak]

Diana doesn't decrease 2 VIT from the 10 VIT to hit Sharkticons!

[proud sail]

What is your phone model

[shy citrus]

901

[proud sail]

Sumsung?

[solemn frigate]

Im samsung same thing for me

[harsh dawn]

Hello, I spent VIT on the new event and I lost it for nothing, 50 large vit capsules and the HP didn't go down an inch, what is that!!?

[glad robin]

Server 1001
Samsung
And the sharkticons are refreshing automatically every time we reach the amount of 500.

[serene kindle]

iPhone 11 @proud sail

[proud sail]

Dm your uid pls

[shy citrus]

No, android Realme @proud sail

[final silo]

Browser has the same issues, rubes.

[solemn frigate]

I'm Samsung @proud sail

[lime sandal]

Bugged in 1363 to I use iPhone 7s and I can't train Valhalla too 😕 @proud sail showing no units in base 😩

[drowsy jay]

I phone 7 here. I think that the video clips are bugged for everyone. As soon as you try to open them it give you that you ended all the stages

[shadow tapir]

We as a server hit that thing so much all our vit is gone and it does nothing 😂

[proud sail]

Which task ?

[neon totem]

Redmi phone. Server 1363.showing event ended as soon as i click Go.

[surreal scaffold]

sharkticons temporary alliance, same thing S578

[merry abyss]

What is that supposed to mean? item desc? 🤔

[proud sail]

How did you use VIT ?

[solemn frigate]

It cost 10 vit to hit the thing 😅 @proud sail

[glad robin]

This task Miss Rubes. The sharkticons keep refreshing when we reach the 500. So it is only a waste of vit?

[proud sail]

How did you use VIT ?

[chilly ginkgo]

Realme phone.
Main page shows all events completed
Event page 1 shows event time is over, achievements done, but won't let to collect the rewards

Event page 2. Completed yet no reward info

Event page 3 onwards not opening

While purchasing premium, the item name was something like tfv2xxx something

Nemesis skin skill is not explained.

I think may people have same issue, not device specific I believe

[proud sail]

Dm your uid

[modern geyser]

Hmmm, transformers is so messed up it even stops my microwave from working 🤦

[proud sail]

Uid pls

[rancid mountain]

Issue with decor not allowing me to fully train after added garage space with sound wave.

[merry abyss]

@proud sail how is this possible?

[paper swallow]

I think something went wrong @proud sail

[neon totem]

This is how everyone lost their vit. @proud sail

[solemn frigate]

I lost mine the same way my events all say completed also or event ended

[meager spear]

Mines same bro

[unique fern]

Burned so much vit

[proud sail]

Plz be advised that this is normal . You will spend VIT and get rewards . We will add some reminders when you spend VIT

[shadow tapir]

Vit is ok to spend I get that but unless I’m not understanding the event the numbers never change ?

[lavish quartz]

Please add timer as well..when each stage starts and ends..plus what are we supposed to use sharkteeth and that golden throb vouchers??
You want us to waster VIT without knowing what rewards we will get??
Man do some clarification on upcoming events or this will end up in big mess

[chilly ginkgo]

Rubes, Can you please give clarity on the skin skill of nemesis while it is being fixed? Like I'm just curious what the skill is and it's comparison with arc 😅

[proud sail]

You will see your rewards in reports

[shy citrus]

And what about this @proud sail , still can't do anything

[harsh dawn]

It takes 10 VIT per hit and I hit it tons of times, used vit capsules

[proud sail]

Rewards will goes to your inventory directly

[neon totem]

I understand. But we have almost used 50 vit capsules because there was no such thing earlier.and reward is tech chest. What will level 80 players use it for. Eevn shartikons teeth will have limited usage

[solemn frigate]

Any fix on this 🤔

👍

[proud sail]

Working on it !

[wintry gale]

Blue xp books as a reward, this must be a bug 😂😂

[proud sail]

You killed it or it’s just disappeared

[lavish quartz]

Where can we use sharkteeth and that glowing vouchers(geting from radar missions)??
No mention of it yet
Atleast tell us that so we can decide if it is worth spending VIT or not
Plus why we are getting defeat report on same sharkticon where we once win??
Give some additional info please
And timer of most event stage is not there
Phew...

[chilly ginkgo]

Rubes, can you please give leaks on nemesis skill please 🙏? Or do we need to wait till it get fixed?

[spice edge]

Why did I lose? Is this the game's fault?

[proper fossil]

Thanks topwar for another fuckup, make new events and break old ones including ID

[plush barn]

When moving units to the garage or dock it keeps the spot blocked until you restart your app.

[glad robin]

Apologies for the expression but... recorcholis!! This sharkticons thing is a waste of vit. I know EL is soon and you want us to spend our vit but this is a rob!!

[fleet pagoda]

I can’t upgrade any Val’s. Says I don’t have troops and I know that’s false.

[ancient seal]

How long is this stage 1 event? Like to know how long wasting vit for

[lavish quartz]

@proud sail
Care to explain this..??

[proud sail]

Kindly click ‘!’ To see the details about the teeth . We are having bugs of the vouchers , fixing now . Sorry for the inconvenience

[frigid yoke]

Same in 1410, do you want UID? I think its happening on all servers tho

[proud sail]

Checking now

[naive fern]

This Entire Event is one Single Bug 😂

[azure mulch]

Thanksgiving??

[dim spire]

Why can you share the reports from the sharktions in the game but they are not visible to others in the game ?

[wispy oasis]

Where do we click? 1418 having same issues. All stages say are ended. Cant see goals. Cant see stage timers

[neon totem]

We all are waiting. With more 5000 tech chests added to our collection. Its same every event. What's the use of event end survey if nothing changes.

[ancient seal]

I’d rather have speeds like amalia gives from her chests now instead of tech chests that I have no need for, got millions stashed already

[keen gorge]

TOP WAR game dev is useless they can't fix one f....ing bugs they still scam

[modern geyser]

Tech chests and blue books as reward😂😂😂

[honest dew]

1# The event button is gone and no longer there on 736.
2# The event is saying it's all completed.
3# After merging or placing ships in the dock they still take up the space outside the docks.
4# Can't upgrade valhalla units, saying there's no units
5# Can't click on "use item" on the teeths because it says "coming soon stay tuned"
6# Soundwave doesn't add the slots he's supposed to.
7# There's time limited vouchers gained from DF's without a actual event for it.
Already sent u UID.

[round cradle]

noticed why Katya with 7 skill did not shoot at all more than once .... you are out of your mind ... why the heck are you spoiling everything again .. I have been writing about this for two weeks .. just ***** be silent .. sick ????

[sterile flicker]

Just 5000? I got 30k more already. Maybe I should've stopped💀

[modern granite]

Apparantly i can not build any units because it says not enough space

[hollow stag]

Am I missing something here or its a bug?

[neon totem]

According to them its fine. Its same everytime. But don't worry all will get 50 gems in compensation ✌️✌️✌️

[proud sail]

Thank you ! We have received all the feedback and checking on them one by one now , deeply sorry for the inconvenience

[modern geyser]

Ikr! 50 gems for dozens of VIT packs meant to be for EL

[fiery talon]

Just want to confirm that can't train Valhalla also, shows 0 for every unit even though my base is full

[proud sail]

The cool down time is gone , checking now

[solid ruin]

It's written in the information about the event . " i " button

[keen gorge]

Because of this devs i lost 400 for ongoing research nameplates after class re work many time i contact no fix

[lavish quartz]

Nowhere written what sharkteeth will give.. without knowing what's the meaning of collecting it??
Will you buy pack if it doesn't show what it gives??
Man be logical please

[thick sun]

I would spend $1000 on a mystery box

[merry abyss]

Look my Video.. why i lose against lvl 15 troops?!? Explain me

[neon totem]

Actually issue we wanted to report was not about rewards but there being no information on when we have to stop.As stage one didn't mention how many attacks one need to do. And what is the goal clearly. People kept attacking and even spent loads of vit for that.

[ancient seal]

How long do we have to defend the temp alliance for?

[modern geyser]

Invincible wave 21 individual defense 😳

[proud sail]

Plz dm your uid

[proud sail]

Checking now ! Kindly allow us some time

[round cradle]

What about katya skill ?7 level

[fiery talon]

Page when attacking sharkticons is wrong. The values in the lower section appear correct

[autumn condor]

Game hv alot of bug plz see this event

[plush geode]

Wave 15 Individual Defense

[merry abyss]

Do you still want my UID?

[ancient seal]

You need more battle rounds to beat the lvl 15 This is on the 3rd tab of research

[proud sail]

All good , we have received the report already , thank you !

Sorry for all the inconvenience, I’ll try to ask for compensation for everyone ! 🙏

[keen gorge]

50 Gems 😅😅😅😅😅

[proud sail]

Okay I got you

[broken roost]

Do u have any idea how long time before everything start to work normally again?

[proud sail]

Looks like we will have a hot fix soon

They are preparing

[upbeat hornet]

We can’t make hp damage 😭 the event is started and end 😭😭😭

[echo field]

Could we please have information about the upcoming store in stage 2? We don’t know if we better stop after 40 attacks or spend a lot and do a lot more attacks

[proud sail]

This issue will be fixed along with Friday’s update

You can still build Val’s , but it will shows 0 tho

During those 2 days

[ancient seal]

Can they fix the vit charge for this event 5 vit per attach woulda been better for the rate it’s eatting it up when fix the bugs

[trail comet]

Both Stage 1 & 2 has ended but cannot get any rewards..

S1248

[merry abyss]

Alright! Thank you for your Help 💕

[modern geyser]

Need 6k odinium repair from wave 21 and lost #1 rank in individual defense

The whole transformer event is bugged

[proud sail]

Anyone still have issue of individual defense ?

[tender ingot]

Can anyone know how to fix this?

[proud sail]

Will be fixed soon

[echo field]

@proud sail

[half delta]

Sharkticons battle reports shared in alliance chat is showing as deleted when they are not deleted in mail.

[wispy oasis]

Sharkticon battle reports all show color n image of defeat but when you open them they say victory

[proud sail]

You can still train them

[primal panther]

Unable to build any troops despite having plenty of space for them

[proud sail]

Uid plz

[proud sail]

Are you trying to build vals?

[proud sail]

Display issue , will fix it next update ! Sorry about that !

[tardy fable]

1000 gems for 50vits? Neh this game ain’t f2p friendly anymore 😂😂

[wispy oasis]

The entire transformers event is bugged. Shows all stages ended and completed but cant get rewards. Timers dont work right. Imagery from thanksgiving event. List goes on. Please fix. Server 1418.

[modern geyser]

Bro he's being sarcastic. 50 gems is equal to no compensation. Compensation should be VIT packs that people spent.

[proud sail]

Working on it . Will have a new update soon ! Sorry about the inconvenience

[glad robin]

Bro he is playing with him

[cobalt jungle]

There ant no way we complete em all event just started

[keen gorge]

😁😁😁

[amber gust]

Update soon means in 2000 years?

[foggy magnet]

Anyone else having issues with transformer event?

[neon totem]

After half of the player spend all their vit capsules. So that they have to buy them again. 🤣🤣

[proud sail]

The teeth can exchange rewards , the VIT you spent will be shown in next update !

[drifting tendon]

When can we use the teeth

[raven storm]

No way of knowing approximately how many teeth will be useful to have for the store though?

[modern geyser]

@proud sail a decent compensation would be 5 VIT capsules

[valid kayak]

what is this thing?

[sterile flicker]

Just look above. It's all coming soon

[cobalt jungle]

When does teeth store open

[kind nova]

no sharkticons in browser version and not possible to do that alliance part.

[amber gust]

Never

[cobalt jungle]

Ty 4 your help 😂

[proud sail]

Personally suggest you not to spend too much VIT on sharkticons. Just finish the daily tasks

[kind nova]

will that feature come in browser version too ?

[thick edge]

uhm, i unlocked new hero on wartime and topwar cant even see this 🤣

[proud sail]

Yes

[modern geyser]

So once the temporary alliance event says done we can tell players to stop attacking other than for individual rewards?

[proud sail]

We will reset individual defense for players

[kind nova]

thank you. Have a nice day 🙂

[modern geyser]

Should've said that before the release instead of now bro.... maybe we can get VIT capsules as compensation

[proud sail]

It’s my suggestion ! I could be wrong !

[modern geyser]

Do we need to send UID or do anything?

[proud sail]

Nope , reset for all players

[modern geyser]

Thank you for hard work @proud sail

[scarlet dawn]

Why not temporarily pause the game instead of a hotfix - and stop players from wasting their resources in something that's clearly broken, poorly worded, and that players are not sure about what to do?

[olive ore]

What are these tokens for ?

[foggy magnet]

Because then people wouldn’t spend money

[thick sun]

Shut down topwar to prevent this horrible loss of vit

[lavish quartz]

When where how???
Please give details
How much a teeth is valuable??
Give its exchange store so one can know how much should be collected and all

[thick edge]

so supposedly voucher event is bugged on topwar. how will be compensation about it ? many players spent bottles of vits already

[proud sail]

Stage 2 you could use teeth . If you think it’s not worthy you could choose finish the daily tasks only and save your VIT first

[ruby ibex]

despite diana i pay the full vit price

[scarlet dawn]

How do we know if it's worth it to get teeth if the store with the teeth isn't available for us to look at

[left ledge]

I’m doing zero damage to dim mines as well

[modern geyser]

It won’t register when I get a number less than 4 I’ve gotten a ton of them and it’s still at 1, for example I just got double 2 but it’s still 1

[night spindle]

Which server? We do t have it'

[eager axle]

??🤔

[strong kernel]

I believe that counts as 4

[halcyon tulip]

I get the new skin and it does exactly 0 in regards to skill. No tp change or anything. Is this part of the bugs?

[drifting tendon]

Why doesn’t the garage increase when I have this decore 👀

[proud sail]

uid pls

[proud sail]

You were using esprit？

[loud viper]

@proud sail has individual defence been reset yet? Or soon?

[thick edge]

yes, thats esprit. and they have starscream and vouchers event, we don't. i asked about this 2 times up there 😄

[proud sail]

Not yet , tmr I think

[lavish quartz]

Exactly..answer is we won't tell..if you want to play you can..if you don't then....no straight answer basically

[night spindle]

On 770 there is no vouchers event.

Why different servers have different kinds of events?

It started today and we have loads of bugs. No timer set up, we can open next stages but cannot check them out
....

[drifting tendon]

And my garage hangar and dock can’t get expanded

[next storm]

Voucher event can i have the ss of that voucher Store as well plz

[thick edge]

@next storm 😄

[winter zinc]

Why are all the stages saying cleared and I missed them?

The sharkicon set up is awful I can't tell what to do clearly and don't know what shark teeth are worth... its not clear as if you should keep hitting or stop since it says that the more they hit the transformers the less your rewards will be at the end...

I'm tired of this double blind set up, how do you not prepare for an event you've been preparing for, for literally months...

I have only 3 valuable events 🤷‍♂️... why do others have events we don't? That makes them have an unfair advantage in the event... it's already is unfair and cost 10x more than other mobile games as it is... we need our VIT back that was wasted bc of incompetence.

Shouldn't have to spend 10x more for 100x less effort.

The design of this event as a whole is garbage so far..

Do your job 🤷‍♂️... and before someone gets hurt feelers over me complaining...don't make bugs I have to report to complain about 🤷‍♂️... facts

[next storm]

Ty may i have ur uid plz

[pallid nest]

Hi TW! 😁
When you place a unit in your base and then move that unit for some reason you can't place another unit there again

[eager axle]

what is esprit?🤷‍♂️🤣

[modern geyser]

What about odinium repair cost 😔

[fervent surge]

I don’t have this limited time reward

[next storm]

Only stage 1 should be unlocked for now. The rest of them are visually bugged. Kindly update the game to the latest version. Sr

[thick edge]

575625933482 (its esprit/wartime uid so i dont mind sharing it here lol)

[next storm]

Thanks!!

[sudden vault]

Do we keep wasting vit on sharkitons! As servers leader I can’t answer everyone’s questions

[winter zinc]

Updated it... literally everything I just mentioned is exactly the same as it was... no change at all 🤷‍♂️

[lavish quartz]

Why Vivid army servers don't have stage one event??
Is it bug or planned??
Server can't even win stage one if they don't have event..

[next storm]

It's a different voucher Store

[next storm]

Which server pls

[next storm]

Ur server pls

[torpid harbor]

I can’t do any progress everything says completed 😭 can someone at me as I’m busy 🤣🤣

[fervent surge]

I have the same in 1494

[next storm]

Ty

[sudden vault]

I can’t post the screenshots. It says complete just like the picture from bambam server1163

[lavish quartz]

S940 sir
I have put description to you in your PM as well

[next storm]

Ty

[next storm]

Mind to share with me the version of your game?

[eager axle]

the same in 372, 631 and 993

[half tapir]

1112, 623 as well

[twilit creek]

I’m from the same server. Same issue server 808

[frozen haven]

same issue on 1527

[granite anchor]

1133 too

[sudden vault]

Not at all. Version 1.257.0 just like the screenshot from adeldale

[torpid harbor]

Just deleted the game and reinstalled and still same issue. Please fix. Want to spend money and progress 🤣🤣

[modern geyser]

I know you guys are being bombarded with Bug report etc but I literally just had to hard reset my phone when starting up TopWar. Completely froze my phone. Never done that before.

[fair halo]

We have the same issue on 1688. Game updated as well

[next storm]

Kindly wait for a hot fix. Sorry guys really sorry for this situation

[fervent surge]

Can this hot fix come with complimentary vit 😑

[sudden vault]

Did I waste all that vit? I had been saving for el but wanted to help my server so I went crazy on the sharkitons thinking I was helping out.

[next storm]

We are discussing about the compensation but have to wait for the techs to fix all related glitches

[idle ocean]

No voucher event, no voucher store, no new heroes on 835. event says its over

[modern geyser]

1623 also went hard for a “server wide” reward. Wanted to make sure the rewards weren’t jeopardized.

[lament briar]

So there’s a voucher event and we don’t even have it?😅

[pallid nest]

Hi TW! 😁
When you place a unit in your base and then move that unit for some reason you can't place another unit there again

[meager spear]

Same issue on 770

[next storm]

No you are not wasting them. Sharkticon teeth is for a redemption store unlocked at later stage, and it's different from the one vivid army and esprit have. But sure it's locked for now, would be better to wait until the store is unlocked. Sr about this

[honest dew]

So the fix will come soon?
Cant even access the event store, monopoly spins or anything. Quite annoying.

[lusty lintel]

Can everyone just calm down and stop reposting known bugs of the server event? The devs are well aware by this point that there are issues.

[next storm]

fix under review right now, but can't be sure when it's gonna be approved, may take another hour or two

[sudden vault]

If we have energy consumption at 0/hr…should our server keep hitting the sharkitons or wait for fix to come thru?

[next storm]

Plz wait for fix to come thru

[hearty coral]

For bumblebee, if you have already it you get a separate gems ?

[thick edge]

okey sorry man, sorry for expecting a proper event from a game that i like and being disappointed seeing how trash the managing of this game and fixing bugs.but best side is changing visuals tho i appreciate devs for that.

[fervent surge]

We are calmly reporting bugs and responding to the dev’s questions

[honest dew]

Thanks for the reply, appreciate it.

[iron reef]

I never traded all my bumblebee extra shards and now they are gone :/ but I can trade my regular golds for bumblebees. Is this a glitch? Why did all my bb shards get taken?

[next storm]

Really appreciate your feedback guys. I'm sorry for the glitches and mess.

[next storm]

Sr it's a known bug and will be fixed by the next hot fix coming in another hour or two.. Sr for the delay

[mint lion]

Some bug fix done i think. Now except 1st stage others showing locked

[timber pelican]

Hi

[forest ferry]

great, i finished the 20 days of the event lol

[gaunt marsh]

940 server. All stages finished. Vivid army players don't have transformers event.

[next storm]

Guys this stage issue would be fixed in half an hour from now and vivid army and esprit wont have the Transformers collab, they're having other events

[timber pelican]

I can't login to my account please help@next storm @next storm

[gaunt marsh]

Ok, so server with only few TopWar players won't get good rewards 😓
Will this fix reset current progress in first stage? Because we have spend a lot of batteries already.

[next storm]

Which server pls

[next storm]

Kindly dm me more detes

[hearty coral]

@next storm i have already a lvl 5 bumblebee, it says once i have it, it will exchange into gems. But what happened is i got only the gems from the pack

[forest ferry]

It's fixed, although I already saw all the videos lol

[next storm]

Have you got a 5 star bee? That way you'll get gems im afraid

[timber pelican]

@next storm can you check my message

[hearty coral]

Yes i already have, I purchased cause i thought i could get a separate gems aside from what is on the pack

[next storm]

The panel shows everything you would receive upon purchase, so no separate gems other than what it shows

[odd island]

I am

[violet raptor]

App crashes multiple times, chat not working

[pastel river]

Is Diana supposed to reduce Vit usage on the Temporary Alliance event today? It cost 10 vit no matter if Diana is used or not…

[maiden hinge]

Obviously small compared to the other things. But all my attacks say defeated on the main screen but victory individually.

[mint lion]

Some patch update download. Is the issue fixed now?

[ivory sigil]

When the store opens to use the shark teeth, will we still be able to get more shark teeth? Not knowing what will be available for them makes it hard to decide how many teeth we may want to have.

[odd island]

Round 23 on individual defense glitched very badly with my troops doing no damage.

[next storm]

Should be fixed

[mint lion]

Thanks.

[next storm]

It's a visual bug right now, the timer shall show the correct time left in hours

[next storm]

Individual defense is glitched, still working on a solution

[odd island]

Tyvm

[fallen ether]

how much time left?

[split nimbus]

I can't merge individual troops in my garage, hangar, or dock any more now that the visual is changed - I don't want to merge all, just a few 😟

[slate wigeon]

Can you guys find a better solution on giving VIT.

[calm flume]

new skin skill is glitched. It does absolutely nothing beneficial. I doubt the intention was to make the jet disappear and reappear and do nothing else. Please fix

[elfin blade]

The timer is still not showing. How much longer are we supposed to waste vit?

[lime mulch]

It might be....spend more money for no reason

[ivory sigil]

The timer shows for me on the main even screen, but not the stage specific screen

[dusk trench]

I cant merge ATK buff. I have 3 in my plans. When i drop them to inventory it Shows only one

[split nimbus]

3 different plans? You can use the same component in 4 different plans, so if it's showing in more than one it could be that.

[pallid nest]

How do we know if our issue has been posted already unless someone replies and advises so!! Heres an idea get out of the chat if yiu aren't posting a bug or issue!!!

[lapis socket]

Honestly these bugs are ridiculous. All the events are just reskinned/renamed but they never get thoroughly tested before they go out. The transformer event was announced a long time ago (maybe January) and its release was the worst I can remember. On top of that, the rewards to price seem to be even worse than before

[blazing trail]

Sooo this compensation was an insult to all of us…. Idk about everyone else but I spend over 600 VIT and the compensation was barley tickled and the timer is not there. It’s still very buggy. I want to spend but I’m afraid that it’ll bug out or not be worth it if using VIT and not getting the majority of it back. The event should compensated better and the event extended if the issues are not resolved.

[ivory sigil]

Yep, making a currency that we have to actively use our resources to get while not letting us see what we can buy is horrible.

[pallid nest]

Hi TW! 😁
When you place a unit in your base and then move that unit for some reason you can't place another unit there again

[wispy oasis]

Sooo theres a compensation pack that was mailed and the text says things are fixed now. But, even though I have refreshed the game several times, there is still information saying stage one had ended.

[wicked edge]

ok i did

[glad robin]

Is normal that it says that the stage has ended? This pic was taken after the compensation.

[rancid mountain]

Um some people have this store but most don’t, is this a fluke?

[sonic monolith]

Hello friends.. does anyone know why when I try to change the picture in the game.. it comes to me an error message.. 6 hours ago and it has not changed

[mint lion]

see if there is an update pending. Its resolved to me.

[shadow tapir]

Seems another bug has found it way in in our records shows this as a lvl 6 barn 😂

[glad robin]

I would like to ask to a developer if this is a bug, let me explain it: I maxed katsuya's perks, then her power increased to 64k from 62k, 62k is the power of a normal 5 stars golden hero. So the problem is that I switched katsuya perks to Optimus, but Optimus power didn't increase at all, while katsuya power didn't decrease. I switched perks 2 month ago.

[naive fern]

I was wondering what you can do with these tickets 😂 guess they have a lot of bug fixing to do

[rancid mountain]

Yeah I don’t have it but it was posted in our alliance discord so I thought I would share. Here is the other half.

[glad robin]

There was a pending update, but it didn't fix it at all. @rancid mountain that's vivid

[wicked edge]

im currently level 23 but every time i log in it only shows the first number

[naive fern]

Thanks for that 👍🏻

[pallid nest]

Hi TW!
When you place a unit in your base and then move that unit for some reason you can't place another unit there again.
Also why are we no longer able to merge units in the garage?

[fiery lantern]

@proud sail will we get base buffs used for ID reset too?

[fossil pivot]

Nemesis should be an Air Force base!! DUH

[fallen ether]

the extra power isn't from perks, is from hero bond. perk don't effect the power

[glad robin]

Good to know, thanks for the info.

[fiery lantern]

@ruby cairn restart your game. I had the same issue

[solemn solar]

What's this?? 😂 TW at its finest

[halcyon pulsar]

I can't create army troops, it says there's no space, but there is!

[modern geyser]

My ID: 560843286335
Type of device you use: IOS IPhone 13 Pro Max
My nickname: Toshiro
My server:
What was the issue: All the time I open the game my internet goes down and my modem restarts🤷🏻‍♂️. At first I thought it was not related to the game because it’s weird that a game blows up the network I even contact my internet provider and they send me a new modem, I just installed the new modem open the game collect some rewards and gold and then it happens again, it restarts the modem again and I lose my connection and the game just said connection lost to the server 🤷🏻‍♂️ … I have no doubt it’s the game.
What time did this occur and what time zone you play in: Wednesday March 9 7:15 pm Eastern Time Canada ( and every time I open the game)
Screenshot:

[rain ice]

Won’t let me build valhallas

[sage otter]

According to the system message, all problems should be fixed. However, it is still not possible to merge individual units in the garages, docks and hangers

[torpid coyote]

Some frames dont Show the picture fully, pls fix this! 🙄

[slender copper]

Battle reports from all Sharticon (new event battle reports with transformers) don’t show in alliance chat. Once sent it shows that the report has been deleted .. not sure if this is all servers but 1054

[finite kiln]

This option isn't working 😑

[next storm]

sr this is a visual bug

[next storm]

may i have your uid plz

[rain ice]

Okay, thanks

[next storm]

this is a visual bug, would be fixed in hours

[glad robin]

Thanks Miss/Sr

[ancient seal]

So thought this got fixed

[autumn condor]

There is too many bug need to fix all

I can't train my navy unit even i hv more space for that , and can't move any unit from one place to another, need to fix this fast.

Transformers event still have bug , no time is show for event , we just waste our vit and it give nothing

[urban grotto]

No name on these and no event to use them in

[modern galleon]

The device I use for one of my accounts (iPhone 6) will no longer load TW. Failure began early this morning. Gets to 23 percent and quits. Believe account is linked to Game Center. Other than rebooting iPhone and restarting TW, is there anything I can do before deleting and reinstalling TW?

[next storm]

may i have your uid plz

[halcyon pulsar]

315695870638

[hasty tree]

kindly send me your UID

[next storm]

ty

[halcyon pulsar]

👍

[wispy warren]

I don’t think is wise put your uid in public for everyone to see or..

[full zephyr]

Can't view shared battle reports, keep getting error that they have been deleted when they have not. S1303/S1302 (merged) UID: 403564279063

[next storm]

kindly make a screenshot, thanks

[full zephyr]

Here is two:

[halcyon pulsar]

@hasty tree

[high grove]

Is the event to kill dark forces and warhammer but for some strange motive they didn't add to the game -glitch-

[urban grotto]

Not only that but I’m no longer collecting the items for the event too many glitches lately

[fleet skiff]

Was lucky treasury bugged last night? Spent 4kgems and got 11 shards only .

[modern geyser]

Please check the translation of the new skin Nemesis. There seems to be someone missing in the translation ?

[gloomy plinth]

Why it doesn’t go ahead of round 13
Its not even maximum rounds cap
And i my reports show’s losing for some reason

[mint lion]

Rounds completed would be random. Donno whats the logic though

[gloomy plinth]

Its always round 13 for me
Every single time 😐

[wide summit]

Star Scream skill NEVER launch from 2nd round of combat onward.
also Vulnerable Debuff ailment glitched. it always show Gear Icon above enemy head after 5 missiles salvo done. no matter which missile activate Debuff itself.

[late river]

I have the same tickets in my pack. Do you need mine too or will the fix be out for everyone

[last quartz]

Hello," Contact us" tab doesn't work for me. I tried setting->contact us but still no luck. Kindly help

[prime prawn]

was doing Individual defence and was on 24th wave , game reset all Individual defence

[gaunt marsh]

Looks like transformers event is useless on some servers. 940 server is vivid army server and has only few players from TopWar. We even can’t win in first stage, because we don’t have enough vit together to protect transformers 😓 wasted 10k vit without any results...

[low basin]

For each round you defeat your troops get a debuff

[maiden hinge]

With as many weak servers as there are. You do a event that requires 24 hr attention?

[lavish quartz]

We are on our own it seems bud
JanRoyce from 940 here
Thanks for all your efforts

[gloomy plinth]

But I didn’t lost any health
There were no visible changes

[low basin]

If you watch the report you'll see that your Total damage gets divided almost by 5 after each round, eventually you'll do little to no damage

[maiden hinge]

Same thing, shows defeated in main mail. Click on a br and it will show victory

[lavish quartz]

@next storm
@proud sail
Can you help us and give some middle way to play this event??
Otherwise our all TW players will loose interest in this game
We are not at fault here..if majority players in server don't get event what is point of keeping such server??

[agile panther]

Dude 🤦 get it together PLEASE

[gaunt marsh]

@next storm @proud sail
That's what i've done almost alone 10 hours ago, used half of my batteries on 940 server. Now all attackers are back to 5k amount. How can we play this event on server, where almost 90% of players can’t participate in it?

[dim hemlock]

When i delete units in dock and hit hold units again. The ones that disappear off the base and go into the docks do not open the grid spaces it. Even though the units are gone and inside the dock, the grid still shows the tiles as occupied unless i quit and restart the app

[mellow bloom]

I purchased the 4.99 one and I haven’t received anything for it. I sent a ticket and still nothing. I don’t want to miss out . It even says I paid for it in my emails

[dim hemlock]

Pic for reference device: iphone 13 pro latest IOS : location: USA

[lavish quartz]

@next storm
@proud sail
Kindly look into matter and help us out
This way we can't play this event
Every server should get fair chance
How Top War players in vivid army servers will play this event??

[alpine apex]

Only this much rewards😐

[soft hollow]

The game is lagging alot... Not showing inventory or events until I restart the game.

[alpine apex]

Update your game from google Play Store,,,some times happens to me ,after updating its work properly..

[soft hollow]

It started lagging after that😂😂 when I update it from play store😂😂

[lavish quartz]

@next storm
@proud sail
@hasty tree
Anyone care to rply and help us??

[vague eagle]

Dev screw up again, i able to do my individual defense twice today

[lavish quartz]

@proud sail
@next storm
@hasty tree
Kindly look in to matter and help us

[wintry gale]

Posted before but even after reinstall this still happens when entering the base, must kill the game and restart it happens relatively frequently at times…

[proud sail]

all you have to do it keep the total HP above 50000 so you could get the top rewards the whole server

[fallen ether]

when o do quick deploye, it put these heroes, instead of my 2 5 stars navy heroes.

[lavish quartz]

That we know
But with so less player it's impossible
Check your algorithm
You ll realise that as well

[real flame]

When will server transfer be available again ?

[lavish quartz]

We need some help 20 players can't win event that is designed for entire server
We need like more than 10000 large VIT capsules atleast
You expect us to buy that??

[hearty inlet]

How come I can’t claim the compensation for the glitches today? It says it’s claimed but I don’t have the rewards?

[arctic kernel]

When I buy things from the Value pack screen, Topwar reloads. The bought stuff is added and the game stops responding on clicks. I need to force close and restart the application to make it work again. This happened many times. Buying from other screens isn't an issue.
I'm on Android.

[opal flame]

基地を整理していた時、ユニットがない（テクスチャが表示されていない）はずなのにほかのユニットが置けないことがありました。
再起動すると治るのですが、手動でユニットを移動して置くことから、海軍基地からユニットを育成するときも置けません。
I'm sorry to talk in Japanese..

[frigid gulch]

What reset

[granite anchor]

Just had a Bug, changed from Base to Map and it freezed on White Screen. Had to hard Reset my Phone to use it again

[ancient seal]

Yep games really broke anymore, shouldn’t have to waste all our vit before el to beat this challenge TW didn’t think this thru

[hearty inlet]

I still haven’t received the items from the compensation mail. Is this an ongoing issue for other players aswell?

[last quartz]

Hello," Contact us" tab doesn't work for me. I tried setting->contact us but still no luck. Kindly help

[tepid pier]

From around wave 14 it keepshowing they stay at full hp

[modern geyser]

Same here

[trail osprey]

Server 1010

[uncut karma]

Dimensional mines broken. Even though I 1 hit kill each unit, none of them died

[rain root]

Myself and others are not receiving Amelias Chests as of last reset.

[trail osprey]

Many players in our server (1010) not able to see transformers and not able to help them please look into it

[thorny jay]

I just went around the board in monopoly 3 times and didn't get any new tile flip

[heavy sierra]

Is 25/25 possible?

[surreal cedar]

I can't add more slots

[thorny jay]

Oh good catch 👀👀👀

[half delta]

Bought the nameplate and avatar frame extra reward. Got the nameplate but no frame. Checked inventory no frame there either. Went to try on frame The Autobots and Fighter Jet got message sorry, this event isn't available now. Just trying all frames to do with event.The Decepticons frame only says collaboration limited pack which already bought.

[floral river]

Any issues with event.. on individual defence i had connection issue... Last wave lost it

[fiery talon]

Website version is having issues. Once I loaded it and it had black squares for my base tiles + resource gathering square on world map. Now I'm getting a lot of times where I'll play normally for a few minutes and then this will happen (screen just goes grey and I have to refresh):

[lyric lantern]

I think I broke the game😅

[north roost]

does it not active the random 3 tiles every time you pass start on game board this time? anyone notice??

[drowsy crypt]

Missing the limited time events like others have.

[cold kernel]

Players that already completed ID get 2x rewards? Will I be mailed an extra set after I do individual defense? What is going on at topwar? These bugs and mistakes at an increasing rate are quite alarming to the stability of this game. Are they about to pull the plug or something? Extra rewards sent to those that didn't benefit from glitch?

[modern geyser]

there's not the new statues

[shadow tapir]

Agreed those that did not do it twice should be comped.

[acoustic oxide]

The monopoly board is still wrong

[heavy sand]

There is no frame only nameplate so the bug wasn't so much you not getting it but more they lied about what you would get

[maiden hinge]

Alright, part of the server gets double rewards for ID? No fair! My battle reports still say defeated even though I win. Having such a vit intensive event before El? Along with the fact that there are so many understrength servers struggling to keep up with it. And trying to decide how much VIT to throw away for shark teeth when we don't know what's in the stinking store?!! Edit: and I'll add, a four day opening event, when the goals were fulfilled in the first hour, is crazy.

[pallid flax]

Cannot attain 25 purples squares. Only 22 available to change to purple.

[hearty inlet]

Nearly 12 hours later and I still haven’t got the items from the system mail. Was it because I clicked read all mail, instead of going into the system mail and manually clicking on claim items? Rather annoying because some of us did not get the Capsules, Gears, Disks and Chests as compensation due to another glitch.

[modern geyser]

Looks like u moved it

[fiery orchid]

This happening to anyone else. Shows victory, yet the reports not gold like victory. Grey like defeat?