🐞│bug-report

[magic needle]

Wo ist der Rüstungskampf . Der war immer da. Der fehlt unangekündigt das ist doch Mist

[spiral current]

Where is arms operations, already spend 15 tickets 😵😥🤣

[wide sundial]

I did too.

[ionic karma]

Please fix the purchasing issue.

[wicked panther]

where is arms operation?

[cinder plank]

Arms Operation is MIA

[soft fractal]

Arms operations...

[nimble goblet]

I want my 15 tickets back

[keen gorge]

Where is arms operation I want 15 tickets back?

[lethal trellis]

Arms op, missing my 15 tickets

[tired mantle]

arms operations is missing

[prisma rapids]

no Arms Operations task this week?

[acoustic hound]

I used my 15 premium recruits, then a notice arm operation event wasn’t there 😒

[brazen beacon]

what wrong?

[jaunty bane]

Same ... Was also going for all dark troops already before I noticed

[round cradle]

Del update or clear play market on you fhone....and all will good ))) settings...

[olive ocean]

There no arms operation in my server

[brazen beacon]

thanks

[warm spade]

There are no arms operation in my server, please fix it and bring it back.

[round cradle]

Its must will tomorrow))) maybe

[white rock]

There is no ARMS OPERATION event in my server [536]

[nimble goblet]

@topfraud please refund my 15 premiums

[grave creek]

Where is ARMS OPERATIONS??

[visual star]

Where's the arms operation event?

[rapid pewter]

Where is it?

[round cradle]

Wow calm down ....maybe will tomorrow ))))

[high grove]

No a operation, no update available and yes 15 premium ticket wasted....

[austere needle]

I have hidden arms operations from naughty players who spam bug report. Be nice and write to in-game support and I will let it back 😂

[potent tapir]

i am trying to make a purchase, then i get this message, is it some kind of cool down?

[hollow oasis]

Countdown keeps showing zero before flashing to the correct time. I used a base buff too early assuming the march on me was about to happen. Didn't realize at first that it was having to glitch to the correct time.

[spiral current]

In game support will love you for that

[solar prairie]

Let's build a gold mine on the world map🔥

[lethal trellis]

Add reactions to the bug report to help reduce the amount of people adding duplicate reports. Instead of showing support for the issue by commenting they can just like.

[austere needle]

Please try to reinstall the game and clear the cache before reinstalling. If the issue persists please contact your store

[jaunty island]

Hello recently i transferred but after that all my components are missing even inventory showing empty

[austere needle]

If you read #912722576374128710 you willk ow what kind of issue should be reported

[lethal trellis]

Anyone who's been on the internet for more than 5 seconds knows that the majority of people won't follow that to the letter.
That also does not negate my recommendation for adding reactions to the bug reports to help clean things up.
Also a 3-day minimum before coming on to here is ridiculous when we're talking about events or features that are less than that time period.
And if we have to wait 3 days before reporting anything here there's almost no point in even having this channel

[austere needle]

If an event is not in the calendar and it’s not in event page it is not a bug. It’s an expectation that is not fulfilled

[copper linden]

Ask for an expectation not filled channel

[tranquil venture]

Can I have an expectation not fulfilled channel?

[median bear]

Can we have expectation not fulfilled channel

[austere needle]

No you have in-game support for that

[jaunty island]

Hello please help i have transferred recently but my all components are not showing also inventory is showing empty please help

[austere needle]

Have you contacted in-game support?

[median bear]

In game support? You mean the one that says we are working on it and nothing changes in game support is a complete joke

[buoyant pond]

Can we have a final statement regarding Arms Operations? Is this a bug or will it never run again? what is going on? This is a weekly, it is anticipated that we spend those 15 tickets without checking; and there are no announcements.

[austere needle]

I have no idea! Just a player like you! It's not in the calender and it's not in the event. Best guess postponed because of VD event

[copper linden]

I noticed a bug. The mini-map. Is square. But when looking at the dimensions of the server. Why is it that it’s really a rectangle at 512wide 1024 tall 🤔🤔🤔🤔. Kinda sus

[high grove]

Why there is pop star if there is no write anywhere?

[jaunty island]

In game support not working showing page not found alpha.net please help me

[austere needle]

DM me with screenshot

[spiral current]

Arms operations has never been on calender, just like revryitment on wednesday.

[potent tapir]

"please contact your store" what do you mean? i play the game on goodle chrome, no android no ios

[split nimbus]

My ID: will DM, please tell me who I should send it to.
Type of device you use: Android - on phone and tablet
My nickname: Magical
My server: 1117/ 1133/ 601
What was the issue: Cannot make in app purchases, get told I cannot use my credit outside of the Netherlands where I live. Reported to in game customer service and they closed my ticket saying it was resolved
What time did this occur and what time zone you play in: ongoing since start of valentine's event
Screenshot: DM as well

[austere needle]

Web?

[median bear]

I noticed a bug. The mini-map. Is square. But when looking at the dimensions of the server. Why is it that it’s really a rectangle at 512wide 1024 tall 🤔🤔🤔🤔. Kinda sus

[austere needle]

If you play on web please change your browser. And read #742949506865299597

[austere needle]

Please write such feedbacks to in-game support

[cunning blade]

Cannot delete them, not in base not in repair shop not anywere.

[high grail]

👀

[austere needle]

@copper linden please read #📖│server-information and stop using foul language. Read #912722576374128710 and send your issue to in-game support. Here we don't have costumer service. In-game support does

[tranquil venture]

Big Brain Bug Support Submission -

My screen shows this number at the bottom of my screen and prevents me from responding to you but you can reply very quickly

[split nimbus]

Who is this directed to?

[median bear]

So Tara the bug lady is basically Tara the refer you to in game support is what I’m seeing not supper helpful with bugs at all

[high grove]

This channel should be shut if we are redirect in other places

[lethal trellis]

👍

[split nimbus]

@austere needle To whom should I DM my game ID and screenshots? 😊

[median bear]

👍🏻

[scarlet needle]

Seems like Top war support services are at halt as their employees are not getting paid because paid players reduced and many left the game.

[pastel nebula]

the game doesnt even want to help their player... they close the ticket without fixing it

[olive ocean]

arms operation is always sunday and monday.

[round cradle]

We need believe in developers ))))

[slow roost]

I need a dev.

[gilded swallow]

Hello is Radar Mission from Reward Quest bugged today? I already had lots of radar mission but it's not increasing

[dim lance]

Random 😅

[dense cobalt]

Rockfield not activating in warzone.

[weary vine]

This is a joke…

[slow roost]

This crap is beyond frustrating. Who the heck I gotta box to get some action in a positive direction around here

[livid niche]

Can I have an expectation not fulfilled channel?

[humble forum]

Does anybody have any news about the Arms operation?

[rough vessel]

please developer fix nereide hero trigger. the trigger is very low, I've tried it and hero nereide doesn't release his skills in 2 rounds this is very disappointing

[brittle nexus]

Support really did just say this to me: Nereid's skill has a high trigger probability and deals higher damage. And as long as the 5th level is exclusive, it can provide high damage reduction and increase the skill damage limit. Nereid+Yuu+ Bailos is a better recommendation. It is recommended that you learn more about her skills and think twice before making a decision.

And I’m only mad because of the bait and switch on their typo and changing the skill after buying it.

[rugged drift]

@quiet mantle Alright that’s enough slander

[split carbon]

In game support services is like "you will not get solution". Just asking and giving Autobot answers. I have waited since Feb 1 to till date but not getting any proper answer or support. How can we trust TW services towards customer problem solving approach? IDK, how others think but if Problem solving capabilities are less then in future TW will loose his prime customer (including good money spending players).

[rugged drift]

What support are you missing? If you don’t have an answer in 3 working days a mod can escalate it

[proud sail]

your uid pls

[swift flax]

Whenever I switch accounts, i get a message "failed to connect to server, please try again" and I have to close the app and restart everytime.

[austere needle]

Remind me the issue again

[alpine apex]

Why can't we use universal shards to hero.flora and peidtmont???

[austere needle]

They are from the event and something will be done for them. But I don’t know what or when

[alpine apex]

Ok

[jaunty island]

Mine one was not a bug issue Tara mine one was sharing violation it was a big mistake from now on i wont share uid or anything with other people's 🙏 sorry to summon you.

But mine in-game support not works it shows page not fount and timed out how to correct that

[upbeat idol]

Sooooo why doesnt bailos exclusive increase her own war when equipped?

[wise plaza]

Looks like a visual bug but nice trick. Her war stat won't update on the screen in front of your eyes. "Equip skill, back out and go back in" should do the job

[upbeat idol]

While i appreciate the reponse, this isnt a trick. The difference did update in front of my eyes, which is how i noticed it. I did back out and return to hero menu to see the same discrepancy.

[wise plaza]

So what your saying with the ss, is that her lvl 5 exclusive bonus only works when it's not equipped? Good reason not to spend on this game, to many bugs

[upbeat idol]

Correct.

[shy citrus]

More than 25m?

[austere needle]

The message said minimum an hour

[shy citrus]

Okay thank you

[split nimbus]

I can't make in game payments, tried customer support after it was resolved for everyone else, got told it was resolved and ticket closed. I filled out the form as per the pinned message and would like to send my UID and screenshots via DM 😊

[dusk pecan]

The expectation is fullfilled 😂

[merry abyss]

Good morning Devs and Mods from tw!
Unfortunately, out of sheer stupidity, I exchanged my prime skill lvl 5 (I believe it) for skill chips and I really didn't want to do that! Is there a way to get this back? Unfortunately, I can't remember when that was.. so I can't give any exact details.. I'd like it back!
Best regards Moon

[flat tundra]

Arms operation event is missing and since there is no intimation about this on patch notes reporting it as a bug..

[tender ingot]

Hey i have been purchasing 1k odinium from past 5days in legion store but when i check after the purchase i can't find it hope u fix this and refund me

Here it is my ID 472108107291

[austere needle]

Please contact in-game support

[austere needle]

Please write to in-game support

[devout garden]

HELLO, GOOD MORNING COULD YOU HELP ME, I CAN'T ENTER MY ACCOUNT

[merry abyss]

😮‍💨

[timid cove]

So support told me to request a refund at Google for the packages bought in Nereid.

What follows is i can go to the world map anymore or do any activity.

ffs, so they make an error ask me to ask for refund and than block access to the freaking game.

What nonsense.

[austere needle]

You still can follow up the ticket with them

If they asked it they can fix it

Actually dm me your uid and your screenshots of contact with them

[devout garden]

@austere needle COULD YOU HELP ME? PLEASE.

[timid cove]

I sent you a pm queen thx

[austere needle]

What message you get?

[modern geyser]

hello I'm Asmodeus ... leader of S616 ... you have to find a solution as soon as possible ... you have to increase the size of the alliances ... 170 active players no longer find space inside ... or you stop publishing new useless big bases ... thanks for your attention ..

[austere needle]

Hi Asmodeus leader of 616. Why not making more alliances? All players don’t need to fit in one

[pliant radish]

I dont know if this is the place of it but as a person who has OCD. I am begging you to fix new decors centering issue. PLEASE PLEASE PLEASE it really annoys me that it is not centered correctly...

[modern geyser]

but what is the answer? 😄 ... my alliance is this ... why should I divide it into other alliances .. ???

[split nimbus]

Umm... @austere needle Do you have a reply for me as well? You are answering everyone else 😟

[placid marten]

He's actually referring to territory, space available for bases, not number of people within alliance.

But, yes, it's more for feature request

[finite ibex]

An annoying bug: if I click the free reward that comes like every few minute - if I click the icon in upper right corner, it now jumps to weekly card, not where the claim the free item.

Also, if I click Vit it often jumps to base.

Play on iPhone 13 max pro

[devout garden]

OK, I CAN'T ACCESS MY ACCOUNT

[rugged drift]

Odinium is automatically added to your Odinium supply. Please check and let us know

@high grove @modern geyser Please take this to #📮│game-suggestions

[rugged drift]

Reboot the game let me know if this issue still exists

[dim flame]

Hello, I tried logging into the web game and now all of my progress is gone. My account was linked to my gmail. How do I recover?

[ashen shuttle]

Do you tried to import your account from gmail? If you start the web version the first time, it starts a new game and you may have to login to your account.

[rugged drift]

Log into your account and then switch character.

• Player avatar
• Manage Character

[dim flame]

Hi, Yes, I tried that. No luck. When I log in using the same gmail account, my character is not there.

[ashen shuttle]

Isn’t there something like this?

[timid cove]

Can I get some action on my ticket i can't do anything for the past 5-7h on my account missed the WZ etc. No response on my tickets what so ever.

[devout garden]

I HAVE THE SAME PROBLEM AS HIM 👆🏻👆🏻👆🏻👆🏻

[dim flame]

This is the last screen shot I have of my account from a couple weeks ago. Server 1623, level 76, VIP 5. I need my account back.

[celest hollow]

no arms race event and the timings of events are all weird

[dim flame]

When I go to manage character. My character is not there.

[jaunty island]

I have mistakenly unbinded my account i need to recover i have uid but my in game support not working please help 🙏

[rugged drift]

Are you in a new server?

[celest hollow]

nope regular 1568

[rugged drift]

Ok you need to contact in game support with your old UID and they can reconnect it for you.

[rugged drift]

When did you contact support?

[rugged drift]

You need to contact in game support with your old account info.

[dim flame]

Thanks. I've contacted the in game help and filled out all the ticket info. Hopefully they will respond.

[devout garden]

DONE, 👉🏻👈🏻 SORRY, IT TAKES TIME TO RESOLVE, I AM A PERSON WITH OCD AND 👉🏻👈🏻🥺😓 PATIENCE IS NOT A GIFT THAT HELPS A LOT, 🙏🏻 😔

[rugged drift]

perfect if you dont hear back in 3 working days please reach out.

[jaunty island]

Today yesterday not work

[rugged drift]

Please wait 3 working days for them to respond.

[dim flame]

Yes, thanks. Did that. Waiting now

[devout garden]

🙏🏻🙏🏻🙏🏻TY SO SO MUCH

[rugged drift]

Strange ill have to log this can you send me your UID and a screenshot.

[celest hollow]

sorry its arms operation not race, my mistake

[rugged drift]

Ah ok, yes we have reported this event is not available.

[jaunty island]

But my ticket wasn't raised how problem will be solved as my in-game support not working how i raise ticket

[split nimbus]

It's been almost 24 hours and I still don't know who to send my UID and screenshots to, I've asked more than once who I should send it to .. 😟

[rugged drift]

Any coloured name can handle that info for you.

[high grove]

This bug can be fixed? I already clean the cache...

[round cradle]

Обнови страницу или переместись с карты на базу или базы на карту ...такое бывает когда тебе звонят или выходишь с игры в другое приложение

[austere needle]

How much free space is available on your device?

[modern geyser]

Not showing

[split nimbus]

Ok, I'm not sure why I wasn't told that sooner 😟 Thanks, see you in DM 😉

[rugged drift]

Sometimes things get missed when it is busy. Sorry. We are just players that like to help. I appreciate your patience.

[split nimbus]

🥰

[random lodge]

Where did the “Arms operation” go? Is it also going to be replaced by a pay 2 win event 😑

[upbeat idol]

Bump

[high grove]

Internal storage 73GB , sd storage 46GB

[split bough]

This is my new blueprints

[mint forum]

How can I save my data from Top War account on Twitter when I keep getting this error?:

I was looking for a solution, restarted my phone, set up a new Twitter account, but nothing helps. It doesn't direct me to Twitter so I can log in. 🤷🏻‍♀️
Please help 🙏🏻🌺

[slow roost]

I’ve still had no answer

[split bough]

This game instead of giving a good costumers service they laugh at us with this attitude no answers no explanations

[fervent berry]

Are the tiger frames ever going to change back? They are bugged showing as the valentines frames since the update before the event.

[distant wing]

The "new" doesn't go away. And there's nothing to click

[surreal cedar]

Those components and skill boxes 😍🤩🤤

[austere needle]

Facebook and tweeter had some issues. Have you tried contacting support?

[austere needle]

We wait for announcements from developers about that. We don’t know yet

[fierce ocean]

The package I purchased is not defined in my account.

[ashen shuttle]

No really a bug, but if I go to silo event and look at my personal points there is a visual bug

[jaunty island]

I started liking you Tara is there anyway to solve this issue ❤️

[mint forum]

Not yet, but I'll do it now

[quasi finch]

Is Max proc’ing 0/3 and Katy proc’ing 5/9 in the first round within expected behavior? I’ve been seeing a lot more 0-1 procs per round lately

[open pelican]

I have aka lv 3 skill why my trigger is 1?

[fervent berry]

[ashen shuttle]

Read the skill description. For each unit stack, aka get one bar. If you only sent one stack than he starts with one bar.

[open pelican]

Yes saw it now

[lusty barn]

Can’t buy nereid exclusive or shards today, broken

[severe apex]

The same issue for me the minimum pack is 100$

[graceful anchor]

Same problem here and i didnt get the skills from my last invest

[serene kindle]

Can’t even buy them after reset. I’m missing some. Please fix ASAP

[gritty star]

I have the same issue too

[nova monolith]

What is this fix it please !!

[pastel river]

Can’t buy anything on the new hero

[south parcel]

Have the same issue

[foggy magnet]

Nereid skill pack frozen

[cedar pier]

Last day of Ner and this how we rocking🥱

[torn vine]

Ayo 🤔

[rose sinew]

fix this pls weve already had enough of this hero 🙄😒

[drowsy venture]

Neriad shards and exclusives did not reset today (S1020)

[short mason]

Same... sigh..

[hasty bronze]

Guys about new hero package: I already reported. I will update you when i get feedback! 😊

[hasty bronze]

👆🏽

[maiden surge]

If you hear back? Lol

[hasty bronze]

When* 😆😁 As soon as I get 🙃

[topaz hinge]

It’s fixed

[slender path]

Habe dasselbe .....mir fehlt 1 x Helden Fähigkeit.....bitte freigeben.....

[obtuse glade]

@hasty bronze I have a friend on 1371 who wants to come to 1492 but he can't because there is no transferred button but on the other hand he can migrate to the 1600 servers. I came from 1371 but was able to transfer to 1492 (however that was before the transferred button disappeared)

[hasty bronze]

True it’s fixed 😊🙏

[hasty bronze]

There are different servers and locations. Depending on this, you can transfer to certain servers and not to certain ones. A detailed overview of which servers work can be found in the transfer menu Ingame.

[obtuse glade]

So why he can migrate in 16XX server and not in 1492 ?

[jagged pendant]

I still haven’t gotten my refund from the skills I bought day 1 before they changed the skill.

[austere needle]

Have you contacted support?

[jagged pendant]

I contacted them as soon as they made the change.

[austere needle]

Please dm me their answer

[jaunty island]

My account is still not recovered neither i got mail reply hello !!!

[austere needle]

It can take up to 72 hours business days

[grim ruin]

Hello! How long does it takes to get your items returned? They already answered that they will try to return my items back, but it’s already passed about half day. Anyone knows? The event will no longer stay for 3 more days so… if I don’t get them in time, it’s worthless.. please be kind and help me out.

[summer oracle]

Top war ghost taking my frame off.... help!!!

[undone ridge]

Non stop surprises Thank you

[wraith rain]

With who tf i have to talk on top war to get a problem solve? Is been a 30 days! 30! And I still don't get help for something that is a TopWar mistake! The 3 characters of the 2 acounts i have merged somehow, i have 6 characters now but i can't switch. Rubes helped me after 25 days to split characters (after lose 25 days of progress) but i just got 3 characters to work of 1 acount and now I can't acess to any of the other 3 characters of my other account! Is been 30 days... actually 34! I tried game suport, facebook, discord, mods, devs and nothing!....and no, i don't use the PC version.

[vital torrent]

When will the game problem be solved? Everything needs time to load inside the game, and before it opens, there are more than five minutes left like this and sometimes 10 minutes, in addition to the images inside the game it takes time to download!
The problem is with many Players, not just me!
My internet is very good, and the memory is not full!!!

[dense prism]

No announcement 📣 my name I already reported this on game been like a week ago still not even fix yet why??????? There is more issues but fix this one first hopefully 🙏🏻

[summer oracle]

I payed money to display my frame and it keeps on disappearing..... fix the frame issue I payed money for it

[wheat garnet]

Any timeframe as to when the facebook and Twitter linking will be fixed? I can't switch into my account that's linked to fb since over 12 hours ago.

[wraith rain]

With who tf i have to talk on top war to get a problem solve? Is been a 30 days! 30! And I still don't get help for something that is a TopWar mistake! The 3 characters of the 2 acounts i have merged somehow, i have 6 characters now but i can't switch. Rubes helped me after 25 days to split characters (after lose 25 days of progress) but i just got 3 characters to work of 1 acount and now I can't acess to any of the other 3 characters of my other account! Is been 30 days... actually 34! I tried game suport, facebook, discord, mods, devs and nothing!....and no, i don't use the PC version.

[wheat garnet]

@wraith rain if he helped you split the 6 to two different accounts, wouldn't you just switch accounts to get to the other 3 characters? Make sure to bind that other account or you won't have a way of getting into it.

[modern geyser]

There is a glitch in the tasks that I completed, but they have not changed 🤷🏻

[austere needle]

The ruin task?

[austere needle]

Hiw you got 6 characters merged? Are 3 from web?

[austere needle]

Sorry we don’t know!

[slow roost]

Any devs on that can actually help with my chat issue in game?

[slow roost]

This happened to me while I was having issues with my chat. I think I unbinded it from one of my accounts and the rebinded it to something else and it fixed that issue. But still not the issue I’m having on chat

[austere needle]

So you fixed 6 account issue?

[austere needle]

1-3 days

[grim ruin]

It means tommorrow it’s the last day.

[slow roost]

Mine was only 2 accounts. But the one that wasn’t active always showed up as two accounts. When I would switch over. The other would then show up as two. It just took me unbinding and rebinding

I’ve been having chat issues on my account since the 12th. I can’t chat outside of DM’s. And when I chat in DM’s it shows up as unknown lvl 0 for all chats since I transfered. Tech support was clearly in my account recently I hope. As there looked to be a test chat that I didn’t write. That however was 2 days ago and nothing has been resolved. This is highly inconvenient and getting old not being responded too

[austere needle]

Please dm me your uid and issue so I can copy

[green jasper]

For at least 2mths, now and again on my game when I start a refugee, only one or 2 players auto join on my refugee. Its always the same players that join as well and this lasts for sometimes 2-3hrs. I have also spoke to my fellow alliance members and 100+ have auto join on, yet only 1 or 2 joins instead of the usual 4. And if a player manually joins they get "stuck" with auto joining until my game fixes itself. I am on Android.

[wraith rain]

It wss bind with a facebook , it find the acount but when i put switch it doenst let me in

[wraith rain]

No , none is from web. I dont know how, you explain me. Both acounts were linked to diferent facebook, then some how merged. And then both facebook bring me to same acount and no to the other

[tawny vapor]

Glitch

[maiden hinge]

Didn't touch the survey, won't let me claim. Found it like this

[shy quest]

Try restarting your game

[robust inlet]

I made a purchase for 70 valentine baloon money is debited but I didn't get the balloons...

Help me

[maiden hinge]

Already did

[midnight crater]

My account is completely gone, I closed the app and reopened and it has started me on a brand new baby account. (solution found, the game randomly created a 4th characted under my backup)

[frigid dragon]

I am missing 20k gems and am not sure what to do. Can someone help me out?

[frail karma]

Try clicking the purchase button again but don’t actually pay

[robust inlet]

Tried. Nothing happened. Soon it will get reset.

[vocal tide]

It won’t let me claim the 100 gems

[elfin blade]

Same for me on all three accounts 😭
Now they can't even create a survey anymore that works properly...

[heady laurel]

Can't log in via Facebook

[vital mauve]

A few of my alliance members are having an issue with being able to select Combat Elite or Mechanical Master even though the previous requirements are met to unlock it

[placid marten]

Since update, radar strength is "frozen". Before it was slowly rising, and you could get it to 5 by doing missions. Now, it's just stuck at one bar

[indigo bronze]

Profile picture frame come and go as they please. I did not remove my frame during this conversation. Server 1164, no known cause.

[wise plaza]

On the screen of your second pic. It's asking to confirm your choice. So select combat elite to confirm or re select if you want Master instead. Yw

[austere needle]

Have you tried to bind to something else?

[wraith rain]

I can't cause i can't log in on the acount!

[rugged drift]

Item gets put into inventory and is required to be opened from there.

[glass tree]

I understand that part but the whole march queue isn't showing up on the list

[austere needle]

Please DM me your uid

[rugged drift]

Have you rebooted?

[austere needle]

It will if you open it from inventory

[austere needle]

Have you contacted in-game support?

[glass tree]

I mean like the base stats are showing normally when a march skin is added you can see the buffs aswell but the march skin isn't showing at all in the list of skin

[austere needle]

Please explain

[green jasper]

Yes I have but no resolve, they said they can't see any issues on their end

[pseudo rampart]

👀

[dim flame]

Hi, I contacted in game support an Monday and I have not received a response. What are next steps?

[velvet flicker]

I didn't get my class change tickets - I've submitted three in-game tickets and still haven't been taken care of. @austere needle

[oblique mirage]

Please fix his wing 🍗

[rugged drift]

Please send me your UID

[rugged drift]

If you haven’t heard by tomorrow DM me and I can log it

[modern geyser]

My island store is not showing up in my build section and I am level 45

[tawny vapor]

I set up middle row of troops and one set of tanks and when people fight me in warzone they see all of them stacked on top of each other in same slot the same as I see them from replay

[summer oracle]

issues with the frame.... me and other alliance members frame just disappears in the chat... many of us paid for our frames and it's just disappearing

[upper flame]

Probably not a bug but it’s bugging the hell out of me, when I wanted purple equipment plans I never got navy now I have all the navy done and dusted all it seems to want to give me is navy purples I get you want people to drop cash on it but I’ll deadass never spend a dime on getting purple plans so may aswell fix the system for it cheers🤙😂

[proud sail]

Thank you for the feedback , just past it to the team

[proud sail]

kindly dm your uid and the time when it happened

[jaunty island]

I mistakenly unbinded my account now i want to recover it and in-game support not working also 4 days gone no answer of mail. 🙏Please help.

[proud sail]

uid pls

[primal basin]

Hi @proud sail .
There seems to be a little bug in the equiptment craft section. I'm unable to see the pictures of what I'm crafting.

[jaunty island]

Check message

[violet dove]

I was temporarily disabled due to click bot suspicion . I’m a real person!

@proud sail

[proud sail]

you were muted ?

[violet dove]

My top war account was disabled due to suspicious activity. I was told they were looking at it and should be back up shortly

[proud sail]

ok

[inland agate]

It's in the queue skin tab

[austere needle]

UId please

[devout wharf]

I have the same problem and support hasn’t helped do over a month… i think they’re close tho

[jaunty island]

Check message

[glass tree]

It is now yes last night it wasn't showing

[devout wharf]

I might wait for support and if they still avoid it I will

[inland agate]

Ah OK! I don't really bother with queue skins cuz they all do the same so hadn't even looked till I saw that

[glass tree]

They did release a march skin during the last Christmas event that gives +3 repair facility capacity so i do check the march when a new one gets released you never know when they will release another one with a holding in stock bonus

[inland agate]

True I think I missed that one but here lately nothing been worth getting besides Max. Was excited to see new skin today then when I did was s complete let down

[modern geyser]

it stays locked. reboot is required.

[ivory ember]

1640 server

Why is there inconsistencies in the way the word permanent is displayed on base skin names for the VD store chest for base skin selection. Sometimes it’s permanent with capital P, sometimes not, sometimes it’s the word perm. Seems like someone got lazy with database input.

[modern geyser]

Why the developers have reduced the number of gold shards from Amalia's chests. They now fall out very rarely.

[placid marten]

Why it has to be lied that people wanted to remove arms operation?

I have only seen people asking for it to be available again, never to be removed.

And we all want MORE FREE EVENTS, not less.

[still forge]

This 👆

[modern geyser]

<@&667607304300134430> ⬆️

[frail karma]

@vivid heath no links or advertisements please, see our #📖│server-information

[subtle elm]

Hello, where can i report nereid skills?

[fathom parcel]

Since the last patch; we can use uni shards to upgrade hero, should I also be able to use uni shards to upgrade their perks? Currently I couldn’t, is this a bug? @proud sail

[modern geyser]

Next update

[pure mango]

word

[modern geyser]

<@&667607304300134430>

[analog mesa]

Hey there. Did you "improve" transferring system again? Before today update I was able to migrate at 1371-1373 (Conflict zone) and now Conflict zones ends at 1298 (EU region). Meanwhile those servers are not present in support zone and not in conflict zone.
Can someone explain what is going on?

[sturdy quiver]

I am still not able to use universal shard on flora

[ashen shuttle]

Look at the date of the patch note. Today is the 02/17 and not the 02/18 😅. So this is only an information for the patch on next day 👌

[next lodge]

Training ship, truck, plane... All not show up... Missing in somewhere?

[serene kindle]

Where is svs? No announcement

[sturdy path]

I can’t transfer into the server at all

[bleak wadi]

Taking away arms operation and the ability to earn gems is going to significantly detract from this game

[sterile flicker]

Man those game improvements and attempts at balancing are the only actual and real bugs here

[round cradle]

developers what are you doing??? what is the point of converting energy into capsules??? this is how you have to be a farmer .... to collect it like that .... think about those who play ... it’s better to make a balance of troops and heroes .... a hero for tanks like iu or acatorial .... please think about those who really plays please)))) soon you will introduce a shield for 48 hours then for a week ?? (I heard this was also asked)

[modern geyser]

I still can not place my Island Store it does not show up for me to place

[peak zephyr]

Solve this problem from S1503

[ashen shuttle]

Wth, they cancel the sentence with VIT 😡

[sharp shadow]

Who’s Piedmond? I only have Piedmont

[long cedar]

Sorry the update doesn’t apply to bought accounts. Please use your original account to enjoy this feature

[jaunty island]

I have mistakenly unbinded my account i want to recover it my in-game support not working also not got reply from mail from 4 days 🙏please help 🙏

[fiery heath]

Will not allow access to claim, frozen for 2 days now.

[round moon]

Pantheon still out of position

[drowsy crypt]

Why is there no svs this weekend, not seeing it like normally.

[modern geyser]

Arms operation dissapeared. This must be a bug as devs wouldn't be THAT stupid to deliberately remove it. Please fix it

[karmic oasis]

Then it is out of your current Geo zone, so you cannot access ** Geo zone is relative to country. The other zones (support, combat, etc) are relative to server age

[sturdy path]

it was in the zone last night

[sturdy path]

my friends moved there on Tuesday what has changed then?

[turbid aspen]

No svs match up on 1393?

[lime python]

Anyone else get this message?

[split nimbus]

Tap around on the bit above the button you can see, it will respond then

[opal spade]

Why is the transfer service not working? I chose a server that is more than 260 days old but it still does not show up in the authorized servers

[solemn solar]

Is there a svs this weekend??

[rugged drift]

Are you outside of the regional lock?

Sounds like is a regional glitch I’ve asked the question

[jaunty island]

I have mistakenly unbinded my account i want to recover it my in-game support not working also not got reply from mail from 4 days 🙏please help 🙏

[opal spade]

I am on a European server (1232) and the 1375 is also a European server

[solemn solar]

May be the same reason why we don't have a svs I'm sure when svs does appear on servers transfers are closed...

[opal spade]

What is the problem?

[rugged drift]

Please screenshot the page you see when you click on the server

[turbid aspen]

No SVS this weekend on 1393?

[solemn solar]

It's not come up on many servers

[split nimbus]

I don't have SVS on both my European and American servers (601/851/1117/1133) seems unlikely that it's completely regional.

[sturdy path]

No one that I know of can see it 1313, 1251, 1464

[lime mulch]

See mail

[solemn solar]

Yeah svs isn't on anyone's accounts

[opal spade]

I send the screen

[plucky wolf]

Still not fixed like it says in the update bored

[sage otter]

I got a message saying SVS was finished and I'm going back to base

[split nimbus]

Tomorrow, not today

[wise plaza]

Seen it on here before. I think it just saying, that skin will become your active skin, not that the other base will be removed from the game. But taking a few ss first is always good

[lime python]

Ok I’ll do that thank you! I had super miner equipped so i was confused lol

[wise plaza]

It's something to do with that breezy base. But another bug devs won't fix

[split nimbus]

Basically it just means that you are upgrading the lvl 1 to a lvl 2 of the base and that you can't keep the lvl 1, the "brezzy" is something they need to fix

[round cradle]

Hi ))) and were svs ??? Not have event ...but time now ?

[vivid delta]

Tungsten and rubber label or images are swapped.

[opal spade]

Can I have an answer please?

[inland agate]

The update to use universal shards for Pied and Flora is dated 2/18 so is on the update for tonight (my area)

[vagrant igloo]

Update is supposed to be tomorrow

[solemn solar]

Has there actually been a svs answer as to why its not there? or are we all just putting on for the good of our health?

[finite yacht]

The conversion is not working for these 2 items I have 275 tickets and needs to give 137 boxes

[subtle latch]

It will be after the upcoming update

[brazen tiger]

I just been looking and I can’t find it

[tall terrace]

Nothing so far elf

[brazen tiger]

Their is a rumour that it’s because el is due for servers 1-1000 which I will be happy about but would love to confirm it either way

[cyan bolt]

There's a limit of purchases per item, rare skills chests can be bought only 20 times, comps chests only 3, you'll find the limit above of the "Redeem" button

[rugged drift]

We have reported the lack of SVS, we have not yet had a response

[slate mountain]

Bag became smaller..

[tall terrace]

I hope that’s the reason haven’t been to an el in a minute

[brazen tiger]

So do I

[dull fulcrum]

My radar became smol too

[modern geyser]

Servers down ?

[cunning blade]

Did you just stopped giving assault manuals? At least tell it straight
Tons of defense ones although

[abstract quest]

Glitched out and can’t claim

[fallen berry]

Appreciate it teddy

[rugged drift]

Please DM me your UID

[rugged drift]

Nope, I got some today

[split nimbus]

Tap above the green button you can see, may need a few taps

[livid aurora]

Please dm me your uid

[livid aurora]

Please dm me your uid

[humble breach]

I had that happened to me but it went away though lolll

[valid flicker]

Skills/ patch notes/ svs without a reason what’s next?

[timid plover]

🚨🚨Fix Army heroes proc rate. For some reason they proc better with out their exclusive skills. Very disappointing spending money for it not to work🚨🚨

[clever sluice]

The patches are dated for tomorrow ? 2/18

[valid flicker]

Lets see what they change until then again 🙈

[devout lichen]

The patch notes itself changed 👀 amazing

[modern geyser]

If says expired already 🤣.. but able to use it

[turbid aspen]

Woot! Svs is back!! Thanks TopWar!

[fading jay]

I cant see any 13xx server that is located in the same zone as me, so i am unable to transfer.

[rugged drift]

You can transfer to any server in that list

[fading jay]

But i want to go to 1375 that is conflict zone.. and I can't

[rugged drift]

Right it’s not available to you

[fading jay]

But.. for what reason? Same zone, both Europe...

[rugged drift]

Some EU servers are being switched zones. Could be that

[fringe pagoda]

Why should a server with European players been switched zone?
I've heard some rumours that our server (1300) has changed region to US.
But all people I write with and see in wc are European.

[rugged drift]

I don’t know that’s above my job role 😂

[modern geyser]

🤣🤣 teddy getting his work in today?

[rugged drift]

Sleep now. Lol

[ornate brook]

2 days ago we could transfer and out of the blue we can't. We planned transferring. We are always surprised with sudden change about transferring. Something that takes us months to plan. Top war makes bad merges .. my server had to wait 6 months to collect all the transferring ticket needed to escape a bad situation... and now when we are ready and some are in the new server already, Top war closes the 13xx servers. NO WORNINGS AT ALL. It might be not your job but this is not how you treat your paying customers ...and you are their first contact with us player. I bet you can tell them people is angry

[modern geyser]

Sorry not allowed sleep is for the weak🤣

[rugged drift]

You can be as angry as you like. But anger won’t get you anywhere. Coloured players are moderators, that are here to support players within the bounds of their knowledge and access. Beyond that the recommendation has been and continues to be to reach out to in game customer support for dedicated help. If you would like me to look into a particular move then you can provide the information required and we can log it.

[fringe pagoda]

Sad to hear, but thx anyway.
Already wrote an ingame ticket about this issue, let's see what they say and how they explain it.

[rugged drift]

I just spoke with rubes. Most Eu Servers are moving to US. To improve transfer options and stability

[ornate brook]

Not laughing would make people less angry. For a starter.
You'll see how many other players have the same problem with the transfer and "knowledge" will be available to you too . And you already know it 1251 can't go 1313 other people asked you this already yesterday.

[rugged drift]

If you send me server numbers we can look into details

[rugged drift]

I’ve dealt with Over 1000 DMs today sorry I don’t remember the server number and it’s almost 11:30 forgive me for trying to find some humour!

Confirmed 1313 moving EU->US today

[weary maple]

Actually the humor made me laugh tbh it helped the atmosphere also teddy is just a teddy let up on dude 😎 SHOW TEDDY SOME LOVE ❤️

[fringe pagoda]

Sorry, but this doesn't improve our transfers. Indeed it stopped it and it wouldn't surprise me if some of the players that are now unable to align with the ones already transferred will quit.
I know that it isn't your fault neither your job to fix it.
Then please forward the info that they did their job wrong, again.
Cause now European players are on an US server and what's worse players willing to play are now stuck on an dead server and can't join their friends.

[rugged drift]

All EU Servers are moving to US based servers. However they are being done in batches to reduce stress load. If you are within the transfer window you can expect to be aligned soon.

[slender copper]

Wait, will 1054 be moving from EU to US too?

[rugged drift]

ALL

[median blade]

@rugged drift we have a similar issue with trabsfers on 1375... Our server celebrated it's 261st birthday yesterday and we are expecting some players to join us from 12xx and 11xx but they don't have the option to transfer to us. I checked for regional lock, that's not it and all servers are in the conflict zone.
Does this mean that 1375 is also moving to US? When could we expect our server to be available for transfer to 12xx and 11xx servers? Thank you 😊

[weary maple]

Finally someone says thank you 🌹

[rugged drift]

I’ll have to check 1375 my list starts at 1374-129x

[ornate brook]

Oh you found the answer! Awesome 😊

[median blade]

Thank you, please do so, if it helps, 1299-1374 are the only servers in my list of possible servers to transfer to from 1375

[rugged drift]

In that case I would say yes you are now US Zone

You can expect the other servers to join over the next few weeks

[fringe pagoda]

I'm afraid that then it will be to late cause of the servers based age conflict zones.
TW screwed it up again, also cause of no previous information.
But thanks anyway for your efforts and your patience.

[torpid python]

@rugged drift what about the Asian Region

[rugged drift]

Unknown

[rugged drift]

You can always reach out to CS for dedicated support.

[slender copper]

Sorry to ask ted, I have just been asked so with this US West won’t be able to transfer to US East or they will be able to? Do you know the answer?

[rugged drift]

I don’t I’ve asked

[opal spade]

Can someone explain to me why the European servers are moving to the US servers? We are several players who waited without an alliance for our target server to open. We have not received any communication to explain this to us. I hope you have some explanations to give because many of us are angry.

[rugged drift]

To improve the stability of the game

[opal spade]

Why didn't anyone tell us about this? We have not received any message from the developers explaining this situation

[rugged drift]

Moving servers have all received in game mail

[opal spade]

But no one informed the players of servers 12.. and 11..

[rugged drift]

You are correct

[opal spade]

I think the least we could do was to warn the other players so that they could know a transfer date. Some have spent their money to be able to transfer because they want to find a stable server. I hope you will offer compensation to these players

[rugged drift]

That’s something you can discuss with in game support 👍🏻

[ornate brook]

I found the mail in 13xx it says "planned server maintenance " and 60 minutes out of the game .... nothing about Eu->Us . But if it is planned... why not telling us all? Thanks for your time Teddy . I can give answers to my 30 people with me now , and to the others in 13xx server

[opal spade]

How to contact them? The mods never got back to me

[rugged drift]

Mods are players not devs. in game customer support is who you need

[rugged drift]

Avatar -> contact us -> headset top right corner

[valid flicker]

Good work!

First world problem red dots are fixed and can buy radar missions good work!😆 but what’s whit the universal shards on piedmont and flora?

[ashen shuttle]

Restart your app, maybe two times. For me it worked

[valid flicker]

Yep works now ty

[tawny axle]

Dann.. I knew it! I should Not restart the game on my damn "Moto G7 Power" on Update day 😖🤮

[soft marsh]

Once again G7 power users are unable to log in after an update. Why does this happen every time?

[eager star]

Once again g7 power unable to log in loosing out on sea mining event, why does this keep happening ????

[indigo bronze]

Displaying wrong images in the flash sale page. Server 1164, happened after the update. Displays the correct item after purchase

[ashen shuttle]

Not really a bug, but the description of piedmont need now be fixed. Universal shards are now allowed.

[eager star]

Has the issue with moto G7 power been reported?

[modern geyser]

Today after rest you can upgrade

[ashen shuttle]

I can do it now. Update is allready done 👌. Only want to say that the hero description needs to be fixed👆

[languid crane]

just went to play topwar and my account has gone the guys say its still in server but when i load game its a new game starting from the begining

[sacred quarry]

I always get this problem after any update, and I can't open the game since I updated it

[scenic hawk]

I cannot launch the game. I have cleared cache, deleted game data, rebooted device, and reinstalled the game. Still cannot get it to launch! Help!

[sacred quarry]

Fk I have a moto G7 power too, i hate to update cause I'm never able to join after it, please I need to claim my deep sea

[prisma wagon]

I have two top war app on my phone - international and Funtap. I accidentally logged in the account for Funtap app in the international app. This account is binded with my Twitter. When I try to login back again using my Twitter account on Funtap app, it says that it is not binded and now I cannot login back again. Anyone has any experience in how I can get my account back? I already messaged the devs at contact us but did not get a reply. Thought of trying my luck here.

[arctic nymph]

Seriously ?? What’s the hell ?!

[undone ridge]

😂😂😂😂😂😂

[hollow flame]

Hi anyone can help me? Before the update I have 9,000+ gems and now after the update I have - 3000? I can't even go to World Map and can't chat on anyone

[glad oyster]

So here we are once again and I must tell you this is getting really old and smelly. Why can't you do an update that actually works? I have uninstalled and reinstalled and it still crashes while it loads. This is a regular occurrence and I am sick of it!!! I am supposed to be doing world boss now but, instead my alliance is penalized for admins incompetence

[lofty belfry]

Same issue as BigDaddy, I have to reinstall the game after each update. Now I can't log in at all. Have restarted my phone and reinstalled the app multiple times. The game loads to 92% and then crashes

[frail karma]

Please review your purchase history in google/apple, as negative gem amount is the result of payment being recalled or failed

[lethal dew]

It's been 4 times the same problem with the Moto G, it always fails when they update the game

[merry hazel]

Regular occurrence at this point, still waiting for the issue to be fixed as well

[glad oyster]

Or maybe just a malfunction with your game that doesn't work and has so many issues!!! Now, stealing gems from people it appears

I want a refund! This is breech of contract!

[balmy thicket]

This is my game after today’s update 🤦🏻‍♂️

[tawny axle]

Grafic issue->maybe try this: Exit Game and delete the cache

Moto G7 Power: Although no Dev or Mod is talking to us..I found a brand new Google Play Store update... And it works again 🤗

[glad oyster]

Pretty obvious they don't care about the players.... Just want our money! Your greed will be your demise

[sacred quarry]

Nice 4 hours later and after the WB

[glad oyster]

Uninstalling the game clears the cache

[eager star]

The problem with the GUY power is still an issue I have lost six deepsea boxes now hopefully this will be sorted out soon

[ashen shuttle]

Search for an google play store update like Silent Bob did. For him it worked. But yes that’s shit, I’ve no G7 power but understand you 😭

[sterile flicker]

My Server: 1569
The game still doesn't show the time for us.

[umbral scarab]

Please Do something of extra Equipment Blueprint only 1 is use able of every type

[eager star]

Thanks mate will try it hopefully it works

[hardy remnant]

<@&850852432451207178> <@&848717741439189042> i am muted in game and want to know why. I can’t message anyone or contact a mod to figure it out

[lunar viper]

is it common for the game to crash when youre switching to another character?

[frail karma]

See #659267108386897921 , unless there’s a mod on your server you were muted by automatic systems or someone reported your messages

Cannot see time anyway

[hardy remnant]

How long am I muted for? I don’t know who would’ve reported me.

[frail karma]

First mute usually around 8-12 hours if automated, as in you spammed/sent a message or emoji repetitively

If you were reported for something you said in a chat to customer support it can be any time tbh

[mild birch]

They don't give 2 caps about our issues as long as they keep getting money. The lags in svs every week. The lags in loading maps and logging in. It's same stuff every week. The reports are sent we get 50 gems for or trouble . Then we go through it the next week. The DEVS are killing the game.

[prisma wagon]

I have two top war app - international and Funtap. I accidentally logged in the account for Funtap app in the international app. This account is bind with my Twitter. When I try to login back again using my Twitter account on Funtap app, it says that it is not bind and now I cannot login back again. How I can get my account back? I already messaged the support at contact us but did not get a reply. Thought of trying my luck here. <@&850852432451207178> <@&848717741439189042>

[scenic hawk]

Did they fix the bug from the update this morning, yet? I cannot have my phone at work and I cannot keep leaving work to check it. PLEASE post here when the bug is fixed. I am losing Deep Sea Chests and Valentine's Day event stuff!

[ashen shuttle]

With G7 Power? Try to check if there’s an google play store update. This solved the problem of Silent Bob 🙏

[finite knoll]

What's wrong with this picture LOL. S1835.

[glad oyster]

I have re-installed the game 5 times now... STILL CRASHES DURING LOAD UP

[scenic hawk]

I did not see an update in for the Play Store, or one for TW in the Play Store. I reloaded the app (AGAIN) and it is working now.

[glad oyster]

No, it is not fixed

I just reinstalled it crashed while loading... But, don't worry it hasn't worked ALL DAY!!!

[scenic hawk]

I did a forced stop, cleared cache, deleted game data, uninstalled the app, rebooted my phone, reinstalled the app then it worked. I followed that procedure 3 times today with 2-3 hours between tries. The last attempt worked. I still missed out on all the stuff that I could have had done before the reset! Really frustrated with TW and RiverGame these days.

[glad oyster]

Evidently they recently posted an upgrade that fixed the problem. I just reinstalled the game.... Again..... And it's working now

[velvet fable]

Radar bug . No extra missions option. Can you stop optimizing the game and fix it instead

[rugged drift]

You have to wait 14 mins. Countdown is on the bottom

[lucid tendon]

Each update makes the game poor. Why always tw bring into live when its half baked

[velvet fable]

4mins countdown and still more and more bugs.

[rugged drift]

This isnt a bug.

[rugged drift]

What is your concern?

[velvet fable]

Why is the option missing after the update.

[lucid tendon]

Previously its big and good. Now very small and hard to read. A normal eye sight person also need magnifying glass to know how much time left on the ruin ...how poor this is

[rugged drift]

interesting. I will ask for this to be enlarged for you.

[lucid tendon]

Please just ask them to bring the old one back that's all. No need of any fancy stuff here. Hope tw behaves or does normal things instead of fancy stuff. But that's hard for them

[smoky condor]

Pop star glitch. I am not getting any roses people are sending me. I missing 31 roses today.

[marble lynx]

Wrong hero shards🤣

[viral anvil]

@sonic monolith Hello, complains against a Mod going to the MMod, CMod or DMod. please write one of them a DM. If you need help to find a right Mod feel free to send me a DM 🙂

[devout moon]

Not sure if it’s a bug or not but the drop rate for throb vouchers is considerably lower than previous throb events.

[fair perch]

why are these green dots showing up every 5mins?🤔🤔

[modern geyser]

You told that Piedmont and Fiora wouldn't be able to rise up with uniwersal shards

That is all from me. You are laiers. I ust did all of myself.., what is the point to pay for the hero? I am so mad of this and I am seeiosuly thinking about quit the game... You told that won't happen... I am man so I wouldn't cry about this, if you want to give diamonds back I don't care... If I hadn't got so many diamonds I wouldn't start with roses Event. I am mad of myself that I should go for the possibility of this hero bot for shards.

If I stay I won't pay for any other event... Just asking why did you do that? You told something on FP on Facebook...

[frosty pasture]

??

[sonic monolith]

Okay bro .. thx
I will do that

[severe tulip]

This event broken all I'm getting is green boxes

[untold compass]

Server 1621 30k and 50k gem reward not showing up tried reloading the game to no avail

[frail karma]

Scroll up not down, the unclaimed ones lands on top

[untold compass]

Ohhhh that’s weird lol

[frail karma]

Yeah they started doing that everywhere now

[half hollow]

send ur id and time when it happened

[long zephyr]

Selecting a battlefield in SvS does not send an email anymore. Did it select it properly and bug in email mechanism or not? Also time is still with question marks

[slender copper]

Anyone else having this issue a lot recently?

[solid olive]

I prefer it small tbh

[fading jay]

Good morning, i need someone who can put me in touch with a dev, or someone who know what is really happening with server transfer. All 13xx servers that are in conflict zone disappeared from the list, customer support doesnt care and replied me with instructions on how to transfer, without reading what is my problem, and no one replies in ingame support. I have 9 days remaining to transfer I need help. Thank you in advance

[willow plover]

help? i'm getting this error when i play on desktop

[grave hedge]

Icons still not showing up

[restive thistle]

My niece has just downloaded topwar on her phone, started on server 1921. Its gave her a battle at the start, defeated her 3x killed her troops. She is level 1. She cant make troops has no barracks yet etc.. Hows this possible?

[waxen sandal]

My account has been lost. Every time i open the app i have a different character, different level, different name, different server..

[hollow oasis]

I cant build my 2nd lvl 5 tower during SvS. Fix it now.

[undone ember]

SO LAG....

[hollow saddle]

Honestly. What the heck. What happened to my defense set up. And what’s going on with these merge units. This is getting sooo old.
Thank god we have a super dope “claim rewards” banner now. 🚶🏼‍♀️ 🙄

[rugged drift]

That is due to the 13xx moving from Eu to US servers

[fading jay]

And what is the compensation for this? When will it end? In 9 days i wont be able to join my friends anymore, i was waiting before because they werent in conflict zone. They day they reached conflict they became locked ! I know dev can unlock this, this isnt fair

[rugged drift]

Well no dev can unlock it. As you will see in #📌│bulletin-board all EU servers are being moved to the US.

[fading jay]

I saw it and it is non sense. We have specific day period to transfer. With this change, we miss the window to transfer as we have no idea when we will be moved too. Can't have a conversation here with this slow mode...

[rugged drift]

There isn’t much more I can say. Any other concerns need to be taken to in game CS

[fading jay]

I get it. Thanks for your time

[unique palm]

Lagging and buggy alllll event

[jaunty island]

It's now a week man nobody is helping me 😔 please help man i mistakenly unbinded my account and it's been a week my cusomer support not working my mail wasn't answered all things are going against please help needed. 😭

[gusty oyster]

I want to report a bug on the island battle, anything but a camp or a buff can’t be selected for instance, cpnt chests etc

[undone ember]

Tonight's fight...bad servers.very LAG....the fight was a pain

[modern geyser]

U good mate?

[rugged drift]

Yessssss, this isn’t the right channel to be posting check ins 👍🏻

[rugged drift]

Are you thinking Hartman and Ben are the same character? If not can you describe your bug, rather than just posting screenshots 🙏🏻

[warm dome]

@rugged drift any idea why? Oh wait is it bc I’m on defense 🤦🏻‍♂️

[rugged drift]

Yes because holding (sitting in) an opponents ruin earns Warzone points (Points for your server)
In your own ruin stops the opponent getting points.
Individual points are gained by sitting in the opponents ruin and killing troops

[gusty oyster]

I want to report a bug on the island battle, anything but a camp or a buff can’t be selected for instance, cpnt chests etc @rugged drift

[rugged drift]

Do you have a screenshot or video?

[rugged drift]

It works for me. Can you reboot your game and try again?

[gusty oyster]

I’ve rebooted phone and game multiple times no change. I will have to wait for the reset tomorrow and I will record

[rugged drift]

Ok it’s been a long time since I’ve manually done island. It all worked for me. Let me know your UID I can record the issue then send me the SS tomorrow

[gusty oyster]

548026078988

[stuck storm]

No, I purchased the Ben pack today under the assumption that I'd get the shards to recruit Ben, since I don't have him. When I purchased the pack, it gave me no option to choose between orange shards or Ben Shards. I'm pissed!

I was trying to find someone to help me figure out if there's a course of action I can take to rectify the situation

[rugged drift]

Do you have a screenshot of the buy Ben pack or the receipt of purchase? If you get choice chest it will be in your inventory as a gold box

[stuck storm]

I found it. Thank you for your help.

[latent orchid]

in the web version, I can't collect crystals from vip, there are also discrepancies in the sentences, one thing on the phone, and another on the computer. sometimes the edges turn off and you can't move the mouse over them, you have to refresh the page

[rugged drift]

Web game issues can be reported by reacting to #742949506865299597 and going to #941521290177687573

[latent orchid]

okay thx

[rugged drift]

React in #742949506865299597 to the question about webgame. And it will give you access to #941521290177687573

[rapid token]

Svs was very laggy and march was bugged -.-

[rugged drift]

Do you have screenshots or video?

[rapid token]

No but march is still bugged

[modern geyser]

I just maxed out Power Drill but didn’t get the gold shards. I did get the Choice box on the list of the last item. How can I get help on this?

[round cradle]

why Katya's level 5 skill works more often than the level 7 skill ... what have you already screwed up again ???? I'll save the reports until you give an answer.)))))if you need I will show reports with the same player ..4-5 reports ..and everyone can calculate ..why your percentages are bullshit ..and why it's not boring to buy skills ....please stop spoiling the game

[cedar geyser]

My game have been lagging so much since before reset time. I have tried to reset both my phone and internet connection and didn't seem to improve. 🥲

[round cradle]

we were just checking)))) I will not show reports about maxim yet ... so that they don’t tell everyone here how 2 units in the middle of a battle can hit more than a full cell at the beginning))))

[round cradle]

I'm really offended ..I've been playing this game for a year and a half every day ... donate somewhere ... somewhere I'm looking for ways ... and you are doing everything badly ... you yourself are spoiling the game .... I tell you so I’ll tell you from 5 reports ... is there even where Katya never shot with 7 skills ??? Are you out of your mind there?? in healthy??? what are you doing ... just doing your job well ... that's all that is required of you .... if it says 22percent chance of activation, then let it be 22.... 11-18 percent cannot shoot 2-5 times more than 22 percent ..)))I have a report where priceis shot 4 times and Katya 2 .. for the first 6 cells .... you definitely don’t get sick healthy ???

[eager star]

The timers on deepsea event are not correct they are some how slower by one hour, I have checked several times.after my next timer runs out I will have screenshots to identify it

[round cradle]

you know, you can sue for cheating in the game ... I'm very sorry that you write one thing and end up with another .... I don't have the strength to endure your deception .... I'm waiting in the hope that you will think about it, but I see that you lost in reality .. confusing something))))

don't worry .. it's recorded and another player with skill 6 shoots less than this player with skill 5 .. that's why we decided to check)))))wait answer )))) dear developers

[round cradle]

and this is your percentage in deep-sea hunting))) do you even understand what percentage is ??? or do you think in a game where they pay a lot of money you can cheat all the time ???? and no one will notice it ??? you are either naive or have not come across this yet)))) I just ask you to do your job well ... and earn more than $ 20,000,000 per month (I'm glad that many people like the game like me) but you must also understand that cheating in such a game is bad)))) especially with interest))))

[sterile bridge]

I wish there was a mandatory stats and probabilities class people had to take to post sometimes.

[round cradle]

I'll tell you a secret ..no one will tell you how damage is calculated or something else ... otherwise it's not profitable for the developers ..they won't be able to cheat ..they won't be able to wind up a new hero stronger than others .... this will not happen .... so they write a political question and are not disclosed)))everything should have a frame .. I'm just in shock myself already with my dragon patience)))) but then I could not stand it

[sterile bridge]

If you wanna know so bad go over the code, otherwise there is a youtube video that explains it too. I can tell you that the more dmg inc you have the better you end up doing tho

[white cave]

Can you fix the Facebook linking? I haven't been able to reach my alt for over a month...

[round cradle]

it doesn’t matter to me honestly .. right now I’m specifically talking about Katya’s skill)))) the rest I don’t need yet

[sterile bridge]

TL;DR - you are having bad luck, sucks but itll get better

I am sure that there is a mod that can do this but lesssssssss go. If the trigger chance for katy's skill is 21% that means that she would trigger in 21 out of 100 cases, at least that is what people assume. However, that is not how possibility works. What could happen is that Katy trigger 42 cases out of 200 times. All of which happen in the second half of the experiment. Now the next one is gonna blow your mind... This can also mean that Kat'y triggers 420 times out of 2000 and not a single trigger happens in the first 100 times we observed in the first part of this message... which I realize is not just too long but shows that I weirdly would rather explain stats on discord than do my own reading for my class, which in turn makes me a somewhat sad human

[balmy wave]

does anyone know how to fix this?? I've been with this problem for a few weeks now, I've formatted the computer and there was no change, I couldn't login with my account.

[round cradle]

everything is fine .. they can talk as much as we want )))) 21 out of a hundred is also 1 out of 5 )))) I have a video recorded (it is 175 mb) where she does not shoot per round ... for 9 cells in general ) )) also with this player ... I say we specifically checked ...

[lunar fulcrum]

Lucky Fortune event is not displaying any items on Android 10. Latest version.

[south lichen]

This censorship where the communication of the letter s, a space, and the word "hit" DOESN'T WORK. The word "hit" is a VERY common word in this kind of game, and it shouldn't be censored if the word before it happens to end with an s!

[subtle latch]

This may be a visual bug, but shouldn't be there a debuff (negative state) under weakening row if i was attacked by an enemy while under a weakening facility i.e. base defense. Although it is not reflected on the report, upon replay of the battle, I indeed attacked first even in defensive position, which means the enemy's navy rate of fire has a debuff.

[next lodge]

😫

bugs.............. Or honor 50 fault?

[modern geyser]

I see you took away the "in fort bonus" for people who are half in/half out of forts a few days ago.... PLEASE BRING THIS BACK!!! It is the only way we can even begin to fit all our members in the 5 forts ever since you gave everyone easy camp bases.

[candid depot]

When I left the alliance, my marches came out of my fields, this is my fields already! I’m master mechanic, this bug came back again,🥺 as it came for the first time 2.5 months ago

[maiden hinge]

Lag was bad in svs today

[jaunty island]

They said wait for 3 days it's now a week my account wasn't yet recovered.please help 🙏 😔

[balmy path]

My gold mine production has gone down, twice now. All of a sudden it will just be lower. I contacted support the first time and I thought I noticed that my gold mine production skills on a couple heroes had gone from level 2 to level 1 mysteriously, but support said they found nothing wrong and couldn't do anything if I didn't have screenshots proving the problem... Now, this evening it has done it again. I don't know if my gold mine production skills have degraded, this time, but this morning my gold mine's quick collect read over 98ee, and right now it's at 96ee. What's happening to my gold mine production, and why is this game so annoyingly glitchy, and best question, why can support not support... Like at all?

[night ravine]

good morning, why don't you get broken calves anymore? I do not understand it! You have developed characters and later you don't get any more shards?!

[neat carbon]

Might not really be a bug, but have I got a giant f, u now connected with my account, its getting ridiculous

9k gems to get last hero, usually 5-6k at most

Spent 10k on cupid on got 6 gold shards

Currently running 3 in deep sea and have yet to pull a single blue chests

Seriously wtf is going on with my game.

[winged dawn]

I can’t seem to get my complete 7 radar missions. I have done at least 15 of them. And it still won’t check off as complete.

[lapis moon]

Guys where I can report people that use bots on attack ?

[distant sail]

Just upgraded the Assault Formation but didn't get the credit.

[jaunty island]

Why aren't my problem is getting solved please help it's almost a week 🙏

[rugged drift]

It’s the end of the SVS event (chat closes)

[modern geyser]

Hello looks like my akator broken in the beginning of the battle he get only 5 rage not 7 😕😕 maybe someone know how to fix it?

[feral sparrow]

After the SVS is over I still can not port to war zones on my own map.

[gusty oyster]

@rugged drift video of that bug I spoke about yesterday, can’t accept certain islands

[rugged drift]

Have you tried dragging the unit to the island?

[south parcel]

What does the new base effect gives for extras, I can't see it

[gusty oyster]

Ok dragging works, didn’t realise that would do it. Clicking should also work. 🤷🏻‍♂️

Thanks @rugged drift

[rugged drift]

Yes I will report it still

[jaunty island]

Sir it's been a week and my problem isn't solved sir what to do please tell me 🙏

[river wyvern]

The current setup I have isn't updated in WZ. I have Bailos 4.4 starts but her status are as if she was only 4. Already reported in game support the same issue in the past but still not solved yet.

[south parcel]

Does someone know what the new base effect gives for extras?

Ok I found it it's at the bottom

[vivid frost]

Everytime I try to change my profile picture the game closes and restarts.

[rugged drift]

The size of the file could be crashing it. Make sure the image isnt too large.

[vivid frost]

Thanks I'll try that 😊

[rigid dune]

About 2 months like this (more base at one spot) , still didn't fixed. And for some reason now you can spawn refuge camp at that same spot, lovely.

[dense prism]

Again there is no announcement of my name wth you guys not even fix those problem yet been like a 2 weeks 😞

[rugged drift]

What is the bug here??

[worn vapor]

I don't know if this is just my phone but sometimes when i go to update my avatar, when i choose the picture I want to use it doesn't align properly so it doesn't let me select from the center of the pic. It essentially zooms in and doesn't give me the full picture to select from. If I recently restarted my phone it works fine. Is this more a compatibility issue between Top War and the app I'm using for photos, which I believe is Google's?

[rugged drift]

Could be. Or could be a sizing issue. This happens to me when I have a low pixel count.

[wind rapids]

Sábado 2022-02-19 SvS 898-867

My ID: 346091651972
Type of device you use: Android
My nickname: (Optional)
My server: 898
What was the issue: I couldn't see the limits of the capital during SvS, even if an enemy base was placed next to me.
What time did this occur and what time zone you play in: The last 30 minutes of the event. (46)

[waxen sandal]

Every time I login I'm under a new account name, server, level, and the account is linked to someone else's Google account. I make a report in game, but I cannot see the responses because when I login it's another account entirely.

[dense prism]

No announcement 📣

[rugged drift]

Announcement of what??

[austere needle]

Dm please

[rugged drift]

Got it already my dear

[gloomy plinth]

This happens quite regularly

[solid olive]

All purple

[plain garnet]

Auto train option uses some barracks but not all, one of your fixes broke something you only just introduced

Please stop hiring crossed eyed muppets as developers, they clearly can’t do a good job. Which is sad when they have bottomless funds coming in and give no physical compensation…unless you count depression or anxiety.

[remote zodiac]

Unable to switch account, it showing no social account in any other device, sometimes it switch, many times it fails

[remote zodiac]

Now it is not allowing me to switch, reinstall not working

[cunning blade]

Why buying speed up march is discounted directly, and everything else is not? What is the point?
Discount the prices of teleports and shields directly from main button. Without needing to go in Vip store.
It's not fair to have 2 different prices in different places. Stop always trying to still some extra resources instead of making experience easier.

[remote zodiac]

Lost my game, i clear the game data now my Google link showing Lvl 2 game saved which was earlier Lvl 80 😭😭😭

[frail karma]

Try to go to settings and "Manage character", see if its still in the list there

[remote zodiac]

I try to recover data through Google, but some glitch it overlaps original game with new game

[jaunty island]

A big cheers to the tw official rubes.who solved my problem which seems to not getting solved .be blessed always 🙏❤️

[urban stump]

Its not loading

[neat mango]

Is anyone else experiencing problems with the daily tasks.? I have to complete 4 radar missions. Currently saying 3/4. Just completed another 4 and it’s still saying 3/4. This is the second time this has happened and the only way past it is to switch the task.

[proud sail]

your uid pls dm

[proud sail]

hello , could you please kindly make a video whenever it happen again , much appreciate!

[proud sail]

kindly record it , do one more task please , thank you a lot !

[cunning blade]

Put a delete button for vahallas or the option to male It regular unit, when they are in repair shop

[modern geyser]

It does it in levels of barracks

[pure herald]

Hello there, how do I report a 'lost' account? I tried to login into my existing account through the browser, and it seems like it's overwritten my existing acount with a new one? Now when I launch the game using my phone, it goes to the new account 😦

[frail karma]

Go to "Settings" and "Manage Character", your existing progress is usually still there, but logging on with browser sometimes also creates a new additional character

[pure herald]

Fantastic, it worked
Thank you very much 🙂

[plain garnet]

I have all lvl 80 barracks and have for the last 8 months, last night it trained in half my barracks and not the other half.

Also they don’t need you on their side they already hold people hostage through the ridiculous process of “customer service” they use

[modern geyser]

Ahh ok sometimes it happens to me

[final silo]

<@&667607304300134430>

[remote zodiac]

Big mess of account switching, seriously you can overlap any saved id without confirmation, i tried again with different id now, same thing, I lost data again, account switching is a very bad in Top War, once registered how can it is so simple to overlap your account, this help alot in selling I'd, and loosing data, kindly look after for such a bad option, as so much investment and a simple click you lose data

[empty cave]

hello when changing views I have always had the same problem since the beginning of the game. when I have visited friends later they view in my base is very large. is there something in the works? I had to restart the game again and again to restore the normal view.

[urban stump]

It's working now

[alpine apex]

Thank you for solving my problem 😁

[lyric vortex]

1

[grave creek]

Top right, says new in green, but nothing is new

[modern geyser]

Is there something wrong with the transfers?

[fresh tangle]

Can anyone confirm if there is an issue with server transfers currently? Servers that were fine to transfer to yesterday are now unavailable. All EU servers and in the same warzone so doesn't make sense.

[modern geyser]

I’ve asked in several different channels and no one wants to answer. Is there a mod online?

[austere needle]

Nothing wrong with transfers

[modern geyser]

Tara, i and many others in my server wanted to transfer to another server. According to the calculations it should still be open for another 30+ days, it is now not available to us. Yet both is us are in the same range and in the conflict zone? What has changed

[tacit mulch]

Has something happened with todays update to change zones - we have issues too?

[rugged drift]

Servers are moving to US from EU as per the announcements in #📌│bulletin-board

[tacit mulch]

Hi Teddi - this wasn’t supposed to be until April - and our Server is 75% European and 25% Arabic?

[rugged drift]

All servers to be moved by April. It isnt the make up of the server its the physical location of the server.

[rugged drift]

20 moved on Friday, 24 moved today.

[tacit mulch]

But there’s servers next to us that haven’t - so it hasn’t been batches. I’m not having a go Ted, just seems random?

[rugged drift]

Well it has been batches. Ive seen the numbers. But I dont know the logic behind who was left out or not. But the server location was as a response to your 25/75,

[upper marsh]

i think there might be a bit of a problem here 🤔 😅 browser version, switched between them and they didnt switch properly

[rugged drift]

Can you reboot the device. let me know if the issue stays.

[upper marsh]

Just switched panel again and fixed 😅

[wheat garnet]

There is a list of phones that this game really doesn't play well with. And they refuse to release that list.

Devs: Please release the list of phones you test with!!!! Exact OS versions please.

---

Also, I still cannot get into my FB linked account, after more than a week now. Please give an ETA on fix or at least the status of the update. I assume it's an FB and Twitter api change that made this happen, so what's the details?

[molten ledge]

Since the current update 15.3.1 from Apple on the pad, I have had the problem that I have to wait around 30-50 seconds for each payment process before the process is completed, otherwise it only took 2-5 seconds. Do you also have this problem? Totally annoying

[inland inlet]

I have a rof ready to get into lvl8 but the game just don't want me to get it

[oak dome]

When is Top War going to fix the flickering issue? I've sent the game support this issue multiple times. No response. I've been having this issue for over 6 months now. With all the updates why can't they fix this?

[civic light]

My dimensional mine notification is ALWAYS ON, no matter what… so as the game is notification heavy, it literally is incredibly annoying. This has been the case for 2 months or so… please help!

[wicked summit]

@everyone

🚨 PREDATOR SKIN BUFF INFO 🚨

We conducted a few tests and found out Pedator skin atk bonus buff (30%) doesn't hold into other skins, only if using the skin, Top War might have "fixed it" to work that way. So if you want to charge it, the % only works when wearing Predator skin, NOT when using other skins.

[hollow oasis]

During WoO, the screen comes up blank on the webgame version. I can scroll around, but I can not see anything on the screen and it freezes in the mobile screen size and doesnt load the wide screen map. I tried to post this on the #941521290177687573 but it doesn't allow me to make posts, even though I reacted already for that channel.

[rugged drift]

It says to DM issuers in that channel

[fleet pagoda]

There are absolutely zero throbs on our server. We aren’t the most active group so I’m assuming it’s a glitch.

[modern geyser]

Type of device you use: Android
My nickname: WarCry
My server:741
What was the issue: intermittent issues, not sure if anyone else faced it or just one time for me. Stuck at cloud, while switching from base to world view.
Resolution: fixed after restart game
What time did this occur and what time zone you play in: 10:20AM IST
Screenshot:

[neat mango]

Still getting the problem with the daily tasks. No matter how many radar missions I complete, it still won’t go past 3/4

[austere needle]

It doesn’t say in the skin description that it has 30% in stock

[austere needle]

Doing yellow ones you should wait until digging time is over.

[neat mango]

Digging time!?? What does that have to do with the completion of radar missions.? Radar missions are not just limited to completing the yellow tasks but green and blue ones are instant. If you kill enough dark forces.

[austere needle]

I mean yellow missions. They are not complete unless the digging time is over

[past narwhal]

So are you saying that the yellow ones are the only ones that count for the quest? Cause it shouldn't be as it says radar missions not yellow radar missions. 😅

[gritty widget]

it says stock 1 you need to buy it for the countdown to start

[rigid atlas]

I have been planning to transfer my account to 1408 for a long time, but now this server is in a different group and I do not see 1408 in my transfer list, I think this is a bug in the game

[modern geyser]

Unequip it from all plans, air, navy and army

[glad oyster]

Actually moot as I am not getting a new phone so this game will play nice

[clever birch]

whats new ?

[wraith marlin]

Type of device you use: Android
My nickname: AcRaPoLi
My server:1299
What was the issue: transfers unable to transfer to our server, while a very short time ago they could. It happened to all our transfers. Have about 50 people waiting to transfer to 1299 who are now unable to. Even though we are in the same warzone. We've gotten to know them well with alts on our server, and it would be a big bummer for them to go somewhere else.
Resolution: nothing yet.
What time did this occur and what time zone you play in: this is an ongoing problem/bug that is now around for about a 5 days (since 18th of febuary)

[next storm]

any ss of this problem? what's the error msg?

[wraith marlin]

Seeing our server, but not able to see the transfer button like normal.
People from 1235 and 1276 for example who want to come to 1299. And who could before. Now they cant

[next storm]

may i have your uid plz

kindly dm me thx

[daring shuttle]

Don’t think this is supposed to be possible. I don’t mind just reporting it

[ashen shuttle]

Severs 1001-1080 are disappeared from the transfer list. Some days ago it was there. Now it disappeared, is there any reason?

[oak dome]

Same. Gone through every tab and cleared every red dot and I still have something "new"

[civic atlas]

The New it there to remind you have haven’t bought everything for every event great incentive to spend

[modern geyser]

Are you sure it's not a bug? I did 12 one after the other but nothing.

[urban pewter]

keep trying if you still can't after full 20 you will be able to choose the perk you need

[modern geyser]

it's a good thing . at least I know I haven't lost everything . TY

[inland inlet]

I did
Nothing happened

[modern geyser]

i think you have this in multislot = slot 1 and slot 2 for example u need to left ( maybe pla1 army and plan 2 navy )

[wary creek]

Hey got a problem with the transfers there are some people who wants to come our server but they cant see the transfer button they are also a EU server but they dont see any transfer button

[rugged drift]

What server are they.

[modern geyser]

This happens when I use mobile data why ?

[wary creek]

1029 yeah i know they cant till like 25th but they saw the button before and now they cant

[rugged drift]

1029, moved from EU to US East today. As part of the server moves.

[rugged drift]

But it works when connected to WiFi?

[ashen shuttle]

Hey teddy, did all 1001-1080 servers moved to US East? Is 1015 on your list? 😅

[rugged drift]

Im not sure about all. But I have a list that have moved.

[rugged drift]

Sorry... If you have a specific query you can DM me...

[modern geyser]

Ihr Spiel lädt immer schlechter. Es macht wirklich keinen Spaß mehr.

[rugged drift]

Welche Ladeprobleme hast du? Hast du Screenshots?

What loading issues are you having? Do you have screenshots?

[short oak]

Hi

[tulip osprey]

Hi Dev

[compact badger]

There seems to be a visual bug in the discord on the merge channel where the devs can't see the notifications there... 🤔 Might wanna look into that

[dusky orchid]

😂😂😂😂😂

[alpine apex]

Will peidtmont skill will available in exclusive skill Store????

[light hornet]

Made payment couple hours ago, money out and received nothing

[rugged drift]

Please click on the item again but to don’t process a payment

Sometimes the item gets stuck

[light hornet]

First time ever that’s happened to me, thank you 😊
Must be new thing with that message, I even tried a different device and did the same

[rugged drift]

Oh not sure on that

Need to contact in game support

[dusty oyster]

Ayuda porfavor, me llegó un mensaje en el juego que decía "descarga la versión original para una mejor experiencia de juego" lo hice y boom!! Desaparecieron mis cuentas! Ya no estan en Facebook, ya no están en Google, ya lo reporté en el juego y por correo electrónico, solamente me contestan: disculpe por hacerlo esperar, su problema se está revisando, que hago? Saludos.

[tawny axle]

Moto G7 Power ..its Update day again 🤮 .. no Login possible.. I hope it will be solved before reset at 17:00 CET 🤬🤬🤬

[frail karma]

☝️ @proud sail

[tawny axle]

🙄🤣🤣 thx this was quick.. before my post i searched for a playstore update -and there was none... Right now i found a brand new update 🤣🤣👍

[frail karma]

They've been working on the Moto G7 issue so Rubes wanted to be kept up to date on it, but if its already solved thats good

[proud sail]

uid pls dm

[tender yew]

Browser version of game got laggy after updating.

[dusty oyster]

Haz lo que puedas 🤣🤣 ...abandonando servidor... adiós, suerte.

[next storm]

hi would you plz kindly make a video about the laggy?

need to collect details and fwd to the tech. thanks

and an uid plz

[modern geyser]

Yup and some times it works on both but this happens with me some times// that's really annoying

[proud sail]

Be aware of this scammers everyone

[deep herald]

@proud sail Need your help! I've lost connection to my account. Saved it to a Twitter Account to play on browser. Worked well. After closing the Browser all connections got lost and the game started again at the beginning. What can I do now? Thx.

[proud sail]

dm uid pls

[deep herald]

I don’t have access to my account and did not write down my UID. Sorry.

[ashen shuttle]

Dm=direct massage. It private there. Nobody can see the uid only you and rubes. It’s save 👌. Just don’t write it here in that channel

[deep herald]

That’s not the problem. I really don’t have my UID. As everything seems to work properly I saw no need to write it down for me. Now I know that was crap.

[ashen shuttle]

Oh okay, so I miss understand your sentence 😅. You connect it to your twitter account I see. Maybe stupid question but do you tried to reload it from twitter?

[deep herald]

I did but it seems that this is the cause of the problem as from that moment on the game started at point 0. And it seems that it has also overwritten my GameCenter backup.

[deep herald]

I don't know what you did or what happened but it's back again. I'm confused. But happy.

[signal lodge]

Equipment pics are all gone

[south lichen]

Dang it! This big caused my to craft the wrong thing!!!!

[placid spruce]

My in game support is not going forward from this

[ember cloak]

Warzone report showing as defeat instead of victory when shared in alliance chat!

[rugged drift]

Do you have screenshots

[ember cloak]

I can do.

[warm pasture]

Just put a request in to customer services. On seasonal event £4.49 it’s come out my bank but the pack has not unlocked. Is there anything anyone can do please

[placid spruce]

Where is this chest?

[rugged drift]

Click the item again but do not buy

[placid spruce]

What about this?

[rugged drift]

You can email [e-mail]

[modern geyser]

The frame becomes like this when I try to change the picture, even if I try to adjust it...it doesn't work

[half tartan]

Hey teddy got the list for me? Because I find it strange that Dutch aren't in the same region as German and English..

[rugged drift]

If you have specific servers im happy to take a look.

[half tartan]

@rugged drift I've send a pm

[hallow plover]

Hello there

Is there someone that could help with some strange results that i have.
I did some testing and I can’t accept the results of it. 🤣

I have been mechanical master since day one. 1 week before switching from mechanical master to combat i have let someone attack my base. And compered that with switching after. I can’t accept the results of it. 🤣
I was able to stop his attack and after switching to combat he just 0 me. Could it be that something went wrong maybe..?

Also noticed my march size is very buggy it was 157 and 10 min later was 160 and today it’s 161 but that is only in the garrison.

Is there someone available that could have a look for me...?

[rugged drift]

There were no other changes? Feel free to send the reports to my DM

[hallow plover]

Thanks will send them

[chrome lily]

Hello, i have a big problem, the game uses 1 gega bytes of internet per 40 minutes and this situation isn’t the normal rate, a friend of mine measured and for him it was 120 megabytes only, this is the first time i face this problem and it wasn’t like this ever, I’ve been playing this game more than 7-8 months and I never had any internet problems, how to solve this? I think its only with me. I reinstalled the game 3 times and its the same

[placid spruce]

Mail sent one week before but no reply

[placid spruce]

What about this?

[sly apex]

Uhh so when will we be allowed to share reports again?

[cosmic dragon]

Hi yday I tried to use the web browser and my main account suddenly vanished can someone help me

[rugged drift]

Have you checked “manage character”

[cosmic dragon]

Yes already checked all that

[rugged drift]

Then contact in game support

[cosmic dragon]

Contacted support but no response till now it's more than 12hrs@rugged drift

[rugged drift]

Please wait 3 working days

[cosmic dragon]

😫 😫 😩 😩 I was really waiting for the baking event for the purple box now how will I get it

[devout wharf]

So uhh, a random bug happened on the 26th of January and I was informed to delete and reinstall but another bug obviously happened and it unbound my account from everything (game centre Facebook and twitter) I have been waiting for support to do something since then and it’s nearly been a month, hoping one of the devs here can help??

[tepid mirage]

I connected my account to facebook on and logged in on the browser game and lost ALL my progression, my account is reset to brand new

oh nvm, it just created a new character and i just needed to switch back

[undone chasm]

Why can I not share my reports 🤔🤔🤔

[proud sail]

The function of sharing the battle report to the chat channel is temporarily closed, and it will be reopened after the subsequent version is optimized.

[modern geyser]

Is it possible that there is a Bug on OP in defense? I were attacked in wz from a mate both with op, nearly same stats overall. His normal attack kills 4 tanks per slot. But I only kill about 1.5-2 ... so the effect on OP with about 41% dmg decrease in first round bugged in defense I think... or could you explain it pls. Thx 👍

[cunning blade]

Still can't see even 1 assault manuals since months I get tons of defense manuals

[river oak]

لا نستطيع مشاركة أي تقرير داخل اللعبة
We cannot share any in-game report

[split nimbus]

My alliance is in the middle of a transfer to another server and now the target server is no longer available - what happened? It's 1117 transferring to 1133

We were delayed by 1133 losing Capital during SVS, but our slower members who still need tickets also want to join the rest.

[ashen shuttle]

It could be because TW works on the Server regions. All EU servers will tranfered to US East. So it could be, that one of you are allready have the US East Region but the other one is still EU region. So you need to wait, sry mate 😬

[fiery heath]

LET'S trade ALL I ever see are attack and it's NOT my playstyle..... guess the algorithm catches on to you and makes you wait 😜

Could THIS PLEASE BE FIXED..... could a hyperlink be added to the actual letters to take you closer to the contact being searched? And MOST IMPORTANT when you spell out the entire name.... you get NO RESULTS message, huh? Please fix. Please Pretty Please with a 🍒 on TOP! 😋

[frigid gulch]

Why does energy 25 go down to 10? attack the army of darkness.

[ashen shuttle]

You send a March with Diana. Each dark legion it saved 2 Vit. So 2 vit per DL is in an 5x attack 10vit.

[frigid gulch]

25-10=10 I use Diana all the time. why 25-10=15?

[sleek oracle]

🤔25-10 is 10?

[ashen shuttle]

Sry if I ask that now. But are you sure 😅 when I send a March with Diana I costs me 15 vit 🤷‍♂️. So I’ve no problem.

[ashen shuttle]

I see a screenshot with 10 vit left. But To send the March you need 25vit In stock. The system calculate the vit after you send the March. Before you need the full costs in stock. So if you had exactly 25 vit left before you send the March the system calculate the vit costs new after sending with Diana. 25 before - 15( costs with Diana) = 10 vit left in stock 🤷‍♂️

Maybe it’s easier to understand only at one dark legion: normal cost 5 Vit / Costs with Diana 3 Vit. So 2 Vit saved because you used Diana. With an 5 attack on DL it costs 25 (5x5 vit) but with Diana only 15 (5x3vit) so you saved in whole 10 Vit because Diana 😏

[frigid gulch]

25 (vit-10) = 10 ? Before 25 (vit-10)= 15 correct

[ashen shuttle]

Sry mate, easier than my explanation before, I can’t teach you 🥴

[frigid gulch]

Attack the Dark Army 5 (-2vit)= 3 once, right? Don't combine 55 =25 (-25)=10?

[round cradle]

Good afternoon ..maybe it’s enough to litter and spoil the game ..why does Katya with skill 7 shoot 1 time per round or doesn’t shoot at all ???? what are you doing .... I have no words)) поймите вы хоть с обезьяной сексом займитесь не перейдут игроки на вас или другую армию с танков ...понимаете

I already wrote to everyone and to the support service ... and VKontakte and here .. silence .. and threw the video on VKontakte .. are you people or dogs? don't you understand

[twilit glade]

Good morning. 1st thing to know is that I really, really suck at math so I am unsure if this is a bug or that I am adding wrong.
Issue: After using 20 gold shards to upgrade my hero's perk bonus % 10 times, it shows me on the screen how much % each upgrade gave me but also the combine total % of all 10 upgrades.

1. 0.27%
2. 0.23%
3. 0.25%
4. 0.23%
5. 0.23%
6. 0.17%
7. 0.17%
8. 0.25%
9. 0.23%
10. 0.17%
    It says the total% of all 10 is 2.18% but I can't seem to come up with that number when I add it up. I think I should have gotten more..maybe 2.20%. Is this a bug?

[rugged drift]

Without knowing. I would guess, this is a rounding issue. The numbers you see are rounded to 2 decimals. However when the actual number is added it has a slightly different result.

[granite anchor]

When does Transfer Work again ? Our Server suddenly got moved to US Region and PPL cant find the Server anymore to move

[rugged drift]

Once you have moved then transfers are open again. All EU servers are being moved.

[granite anchor]

Problem is that PPL cant find targeted Server. So they will be available again soon?

[rugged drift]

Maybe the target server hasnt moved yet.

[granite anchor]

At the Moment we can only choose 1 Server to Transfer, Looks Like our Server wasnt moved yet 😂 will it be done Till Weekend ? Or do we have to Tell our PPL to wait?

[split nimbus]

Yeah I asked the same earlier, it's a big problem for us

We have people lined up to transfer this weekend and they are seriously worried now.

It's bad enough we were delayed because of how SVS takes capital if a server loses and doesn't have capital at the end, but to block transfers again without a clear indicator as to when a particular server is getting moved out of range ( a general "we are doing this" isn't the same as "your server will be done at this date please make sure people transfer in before we do" ) isn't good at all.

Some people paid for tickets...

[rugged drift]

We do not have a schedule.

[wind fiber]

Hello. Does anyone know why the transfer option from 825 to 892 does not appear?

[rugged drift]

@wind fiber 892 is a EU server 825 is US

[wind fiber]

I understand, thanks for the help

[rain brook]

20$ price wasn't changed since this heroes became "free to get". It's probably should be changed

[static raft]

Anyone having issues sharing battle reports?

[rugged drift]

Battle report sharing is down.

[static raft]

Any eta for a fix?

[modern geyser]

how come the sharing of battle report in s1779 is disabled?

[rugged drift]

Battle report sharing is down.

[rich crag]

I think we can tell it's down. ETA is really what everyone is looking for.

[rugged drift]

There is no ETA

[ashen igloo]

i can't be added in any group chat

[rugged drift]

The person adding you has to be friends with you and the chat cannot be full

[modern geyser]

when will the report sharing be back up again?

[rugged drift]

unknown

[modern geyser]

+1 Chat down

[merry abyss]

Why i can't send Battle reports?

[rugged drift]

Because sharing reports is down

[merry abyss]

How Long? 🤔

[rugged drift]

We don’t know

[wise plaza]

Just start ignoring them. They will have to read up eventually

[modern geyser]

Let me share my reports 5 min for the picture’s (fine I’ll wait) only because I have to (no choice)

[hasty tree]

The sharing report is down for a bit of time, kindly wait !

[stray belfry]

use my first facebook account to login but login to the second facebook account, can never go back to the first one( can’t remember UID)

[pastel river]

Equipment is glitching - the images are missing

[modern geyser]

It's been like this, for atleast 1.5 days for me.

[rugged drift]

Reboot your game it will reload

[gloomy plinth]

I have confirmed that the following member is not selected in any alliance lineup
But its showing here it is
Whats the cause? And can we add her somehow?

[rugged drift]

They were in another alliance when the signup happened.

[gloomy plinth]

So players have to be in the alliance before the CP countdown of top 8 alliance ends?
Now there is no way?

[rugged drift]

They have to be in (or out of) the alliance when the alliance clicks sign up. The player must have been in another alliance when they clicked sign up and therefore is only eligible to represent that alliance.
There is no way. Correct

[gloomy plinth]

Ok thank you for confirming sir teddy

[compact shuttle]

Chat bugs might be because of update but it's says parameters incorrect sometimes . . S767 . .

[azure prawn]

don't forget to update this for Amalia, still showing the old item sets in her hero description.

[astral drum]

Chat is broken when you try to post long messages

[keen cobalt]

When I write messages longer than like 3 sentences in alliance chat my messages won't send. I receive a error message saying "parameter is incorrect"

[ivory ember]

Same thing is happening on 1640

[inner mesa]

Same...

[ashen shuttle]

Same here……🙄

[void sapphire]

Came to say the same.

[elfin blade]

The only thing they are good at is screwing things up... 🙈😜🤪😜🤪😜

[still forge]

Won't let me send longer messages anymore either. No matter if private chat or alliance chat... "the parameter is incorrect"
Super annoying... 😣

[fading jay]

"the parameter is incorrect" when sending a long message, and message gets erased ...

[limpid sonnet]

TopWar was by far is the worst chat system I had ever seen in any game and you managed to break it. Congrats 👏🎉

[proud sail]

uid pls

[proud sail]

pls dm

[proud sail]

dm uid pls

[proud sail]

how many characters did you write down roughly ?

[gritty widget]

its been longer than 10 days since i contacted support about getting my account back anyway to speed it up?

[azure prawn]

This character limit "addition" should have really been in the Patch notes. and rather it should have been restricted on the chat box level and not by some error message...

[astral drum]

Done

[placid marten]

Same as many others, longer messages are broken, and totally lost. Before you at least could see new letters stopped being accepted, but now, you can write and nothing warns you that you will lost your message.

Happens everywhere, so, we now have to write as short as possible. Or write and write again.

Any tiny bit longer message is blocked for "incorrect parameter"

[astral drum]

Looks like the limit is 99 characters, it’s ridiculous if you type something out to then have it go up in a puff of smoke with no warning

[ashen shuttle]

Yes, I test it. 99 letters works. After you Type the 100 letter in an try to send, than the parameter error showed up. 9 times 1 to 0 and one time 1 to 9.

[livid trout]

First person on chat list is always "unknown" with default profile picture. might be referencing some array at index 1 instead of index 0.

[modern geyser]

I cannot send messages longer than 2 lines or it tells me that the parameter isn’t complete

[proud sail]

hello , players can send 99 characters at most

[feral fulcrum]

Yes but it used to stop typing so you knew you’d hit the limit! Now it lets you keep typing and then erases the message and puts up the parameters message

[modern geyser]

Same here

[gritty widget]

@proud sail please help im missing out on lots of events because of it

[raven plaza]

Please can the chat be fixed ? Thank you

[primal panther]

Won't let me send long messages in chat

[devout wharf]

So uhh, a random bug happened on the 26th of January and I was informed to delete and reinstall but another bug obviously happened and it unbound my account from everything (game centre Facebook and twitter) I have been waiting for support to do something since then and it’s nearly been a month, hoping one of the devs here can help??

[vagrant blade]

The chat system suddenly doesn't informs when the upper limit has been reached. So it happens we have to type the whole message again which becomes annoying.
Please change it back to what it used to be when it restricted us from typing once limit is reached.

Also i feel like the word limit of alliance mails have been reduced ? (Im not sure if it has been reduced or of its part of same bug)

[slim quartz]

Dear developers,

The blueprint system that we are currently on is putting our server at a much unfair disadvantage to other servers when it comes to events such as SvS, WoO, and Eternal Lands. The server lost many players because of the low leveling speed and high costs for blueprints.

We want the system to be changed, everyone would be happy to be turned to the classic R&D system, or have the blueprint system fixed in a way that the speed of getting the blueprints would match that of R&D on a normal server E.g. getting them from dark forces, larger/more common drops in radar, Blueprint facility such as the R&D facility the alliance can build.

We would also appreciate being compensated for our time and money spent on this "experiment", either in automatic levels, gift cards that can be spent on other events to boost our account, or in any other form that you would be able to implement.

^^^^^S1753^^^^

[ashen fern]

Chat function is totally messed up. Everytime a message with nearly two lines is typed, it won’t be send because „parameters incorrect“. So if you limit the amount of characters, it would be really great, if it stops typing automatically like it did before. I won’t count my characters everytime I will send a message🤷🏻‍♂️ actually the chat ist totally useless

[placid marten]

It was working before you implemented today's "patch". So, it's easy to solve, developers just have to see what they messed up with this part of code.

[broken inlet]

Can we please for the love of whatever being ya wanna fill the blank with.. Fix the chat.. its broken .. and please please please.. grant us the option to turn on or off censorship.. its getting out of control at this point

also can we have the same acceptance style for component boxes as we now do for skills .. there is a lot of work to be done updating other events to match the quick touch to accept than fixing stuff that isnt broken.. if TW would fix what actually needs to be fixed and stop fixing stuff that isnt in need of repair..

[solemn tapir]

Check your internet connection

[sour hedge]

Like, we didn’t ask y’all to do anything about character limit. We did ask about censorship, because for as much money as y’all are getting, I should be allowed to say what I want

[sterile hill]

Parameter invalid in chat is super annoying. Please fix it. Why do simple bugs like this come up on such a mature game that generates the $ that is does? Rhetorical question… it shouldn’t. Do better please. Quit putting lipstick on the pig with design element changes and fix the core gameplay. It needs to not throw errors and it needs to scale with the surges so it doesnt lag like crazy. Focus on that instead of new notification icons in green vs the standard red.

[thorny jay]

@proud sail Getting this error any time I type a long messege but if I break the messege in 2 it goes away. Multiple people in my server are having this issue. I have restarted the app multiple times. I see others above reporting the same issue in different servers

[sour hedge]

Too many character. Type small sentences for them.

[sterile hill]

What? You serious? In 2022, you think that “parameter is incorrect is an acceptable way to communicate too many characters??? And how about just not allowing anymore characters…. LIKE THE GAME USED TO DO. It’s better if you don’t reply with comments like this. It really is.

[deep brook]

Also having this issue. Please fix it. It is infuriating. I am sometimes attempting to send a message about 7 or 8 times before it will go through sometimes because of message length or because I've used an emoji 😅

[sour hedge]

That’s also more than 99 characters. Cool your jets, man. I’m no dev

[prisma rapids]

Can't sent any messages in game... keep getting same crap about Parameter not correct... have updated game.. still have same issue... 😡

[split fractal]

I have also encountered this issue

[stray violet]

I have also encountered this issue. Trying to get a roll call for War of Odinium and can't send the message to people...

[proud arch]

Msgs aren't being seen in the chats 1394

[modern geyser]

Still can’t send long messages in 1731. Server leader can’t type in any group chats. Major chat issues. Fix!!

[rugged drift]

Parameter not correct issue is being caused by messages over 99 characters

New don’t know if this a bug or feature

[deep brook]

If it is a bug then, I hope for a speedy fix and if it is a feature, it is highly frustrating and I hope it is repealed. It is not welcomed 😅

[jovial pawn]

I know you all are talking about the chat bug, why was the total count is significantly reduced. It used to be 4 lines of text, now it's on par with how it was a year ago with 2 lines at best.

[sour hedge]

Don’t you even say feature. This isn’t Bethesda

[celest hollow]

Level 6 ruin is giving 1 less unit than yesterday

[raw trout]

Update it

[rugged drift]

DM me.

[mossy mauve]

s965’s world boss died in 25 minutes. Can we get this fixed or have a stronger one please?

[modern geyser]

Why did you shorten the length of text possible since yesterday in direct messages? Says parameters not met then deletes the entire message forcing me to type in several shorter messages as it doesn’t even say how many characters are the max now!?!?

[rugged drift]

Parameter not correct issue is being caused by messages over 99 characters
New don’t know if this a bug or feature

[modern geyser]

Thanks I will shorten my spam to get members notified hope it’s a bug and goes back

[fading sun]

I cannot log in.

[rugged drift]

Please delete and reinstall the app

[rugged drift]

Do you have an error?

[karmic oasis]

This is not going to bode well......
Can't type more than 2 rows of words.....
90% of people play the game for comradery majority of the time, to socialize with their friends and teammates, now we can't do that without typing multiple messages...... Which people get auto-muted for sending too many "spamming" messages
I hope this is only a bug and NOT a new feature

[kind ridge]

Same, have to spam multiple message now to say something. Really annoying.

[upper marsh]

the amount of time i have lost my long message because of "incorrect parameter" 😐

[rugged drift]

@glossy axle i appreciate your frustration but please refrain from using profanity.

[cobalt aurora]

The parameter incorrect in chat does not appear to be related to length (at least not for me). I have sent short message and long messages in World Chat, Alliance Chat and DM's. Appears random luck to get one to go through. I see that River Games still does not have a QA team to check their deliverables.

[rugged drift]

We are aware and have enquired about the intent of the new 99 character limit and if it is permanent or temporary. I will let you know when I have a response.

[lethal silo]

Thanks Sir Teddington - it is immensely frustrating when trying to explain things in chat to type it out and then just have this parameter error - wastes time and also makes messages much less clear when they are all fragmented - let's hope they get it corrected soon to go back to how it was

[cobalt aurora]

Ask about how this passed QA. Why are we the testers? We are customers and should not be testing this. Some people are pay to play and this should infuriate them. I know it does me. If we are going to be testers then pay us.

[astral drum]

Well if its a feature it sucks. Now we have to count to 99 everytime we type a message, some of us cant count past 10

[rugged drift]

Thanks for your input

[dusk carbon]

What's happening with messages? it's a joke, what ever you've done needs reversing, sucks to type a message out and then you often get an error message, I'm copying the messages before I send them if they are a couple of lines or more

[rugged drift]

We are aware and have enquired about the intent of the new 99 character limit and if it is permanent or temporary. I will let you know when I have a response.

[weary bear]

THIS PARAMETER THING IS THE WORST lol at least don’t delete the message after it that makes it so much longer to get what you need to say out there 🤦 I honestly signed off today instead of finishing s conversations because of this ahah

[deep brook]

Same

[wanton raft]

Thanks. It's always great when they fix things that weren't broken. Like the transfer system 😶

[sour hedge]

Let’s not forget that bug that is stopping y’all from fixing the bugs.

[narrow forge]

My ID: it was trought facebook
Type of device you use: PC / Android
My nickname: SkyFall
My server:
What was the issue: i deleted history in browser and my game was not opening after refresh ( i mean didn't open my previous saved game trough facebook login)
What time did this occur and what time zone you play in: 15 min ago
Screenshot: https://prnt.sc/wBqvHeGJMrAm

[night sigil]

Parameter incorrect, parameter incorrect, *** *** ***

[high grove]

Is not 99 is random and annoying message - not surprise that is a bug

[narrow forge]

Administrator or Game master can please contact me about login problems ?

[maiden surge]

Fix the chat parameter bug please asap

[tulip coral]

💯

[tame bone]

Are we getting close to fixing the chat yet? It really sucks retyping messages multiple times

[honest lily]

I’ve found it’s 99 consistently. Try doing various messages with numbers to count characters. Glad someone is looking into it, it’s quite annoying

[dawn oxide]

Was about to write this, is it happening in all severs?

[tame bone]

Not sure but it looks like it is

[vocal tree]

Invalid parameter error message. You can get 100 characters in without issue. Go to 101 and you get the error message.

[sour hedge]

I bet if we all started saying bad words, we might finally get somebody’s attention.

[dark shoal]

Is there supposed to be a way to increase this?

[sour hedge]

Let’s fix that chat issue. Chop chop. And while you’re not doing that, maybe learn to have better communication. Make an announcement, keep us updated. If I wanted to be ghosted, I would have called my ex

[arctic jetty]

👆🏻

[lunar thicket]

you can increase it about 20 slots with the general tech at lvl 80. Also there is a march (this snowman) with +3 and the vn-1 with 10 slots. (Oh an the labyrinth with 10 Slots)

[winter zinc]

Perameter incorrect when trying to type...the stupid limit already ruins the game as it is...why can't you update the game without crippling it every time you do like a normal game company🤷‍♂️...

[dark shoal]

I knkw there were items to increase which I now have like 200 of but the + is gone to actually use them

[frail flame]

Lucky Chests Tab doesn't appear in Web Version. It used to. @rugged drift

[frail flame]

Also, in Web Version, my avatar doesn't persist from Mobile. Custom one from VIP access

[open oxide]

Alliance Defence….Our alliance defended all 50 waves and I got full personal rewards but not main rewards (boxes on bottom not open!). Why please?