#🐞│bug-report
1 messages · Page 106 of 1
No 😂😂
This is coming up on my guys game what is it
Uninstall and reinstall- that fixed it for me. Make sure your progress is tied to a Facebook or Twitter
‼️‼️the language issue has been reported . Please make sure your game is bound and reinstall the game ‼️‼️‼️
guys plz wait for another hot fix we are fixing it right now. thank you.
what's this?
It's a new thing where T&Cs are now written in Vietnamese so you don't know what you are accepting lol
‼️‼️the language issue has been reported . Please make sure your game is bound and reinstall the game ‼️‼️‼️
Can someone take the apprentice Dev out of the update team please?
They don’t work here so sorry 🤣
So, you will not fix it? Not every player its easy to do it!
I can’t change the language. Newest version is installed
You mean "They don't work here any more"
👀👀👀😂😂😂 Every update is more fun than in the game 😂
Also the radar station doesn’t appear to work
‼️‼️the language issue has been reported . Please make sure your game is bound and reinstall the game ‼️‼️‼️
Nah you are stuck with me 😅
@austere needle Please fix mass unit move "Function Locked"
So is there going to be a fix and something to make this good for us? Bc this is impeding with ppl in EL
Fix it
Reported too
Sorry for inconvenience
On it
kindly send me your uid and your phone model
may i have your uid plz
I deleted my account because I thought its the language change button nihau
It should work🤔 have you contacted support?
i really hope this gets resolved soon. my alliance had some plans to retake EL today.
Ja hab ich auch 🤣🤣🤣🤣
Do not share you UID here🤦♂️, you may habe a surprise tomorrow when your account will be stolen 🤦♂️🤦♂️🤦♂️🤦♂️
Hi my language suddenly changed this morning turn English to God know what
Also the English Channel changed ?
Opponents has whales? I would suggest to give up 🤣
Why are we now Vietnamese language? 🤣 you guys messed up this time lmao
co to je doprdele????????
Kinda ridiculous that we have to uninstall for an update that’s supposed to make the game better
Anyone of you with language issues uses android? Send Rubes uid
Worked thank you for the help
use 👏🏻 a 👏🏻 test 👏🏻 server 👏🏻 before 👏🏻 going 👏🏻 live 👏🏻 with 👏🏻 updates. 👏🏻
not👏🏻that👏🏻hard👏🏻a👏🏻concept👏🏻even👏🏻terrible👏🏻games👏🏻do👏🏻it.👏🏻
ps - fix SvS, among a bunch of other repeated suggestions from the community in #📮│game-suggestions 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻
This bug booted me from EL, pulled all my farming marches, cancelled my additional march que and set me back on individual points. We. Need. To. Be. Compensated.
Why is my language changed?? Like wth! 😡 I jump on and it’s in some jibberish I can’t understand
It was a hot fix
My game switched language default and the icon to select it is gone.
Is it ok if bound to GameCenter? Or has to be Facebook or Twitter?
Game Center should work
should work? or will work?
"Should" is a iffy term for people with money in the game...
Will! I have bound to Game Center
Same here Tay
Make sure your account is bound and reinstall the game
Hello Ummm I just wanted to say the language in my game has changed 😅
Any solution other than reinstall the game ? I didn’t do this before I might lose my account
Make sure your account is bound and reinstall the game
What a pain! Why do we have to uninstall and reinstall for an error that’s not ours! 🙄
They working on it! Do you have Android?
Does reinstallfix the language?
It helps to get rid of saved bad data on your phone and download all new so works better
It should
Make sure your account is bound
Best update.. change the language and you can't change it....
It should or it will fix there is a big diff 😝
It has been working for those who tried
Make sure your account is bound and reinstall the game
You suggest it for many ppl who dont know even where to find help now? Get real, just fix the game!!!!
reinstalling worked for me
an issue like this occurs with EVERY update. When will the cycle be broken? And what about for iOS? What’s happening for them?
We shouldn’t have to go through the trouble….can’t translate to try and bind the account anyway.
Reinstall and possibly loose everything even if bound then what?
How do I do this if I cannot read Vietnamese?
When a hot fix pushes through there is a risk some bad date stays behind! Reinstalling helps to get rid of those
Make sure your game is bound
U can try to learn vietnamese
Just delete and reinstall
Parah, udah mahal-mahal tapi kayak gini
What about vietname?
I’ll take 1 ff worth of odinium please for having to uninstall and reinstall and running the risk of losing everything when we all spend a lot of money on your game. Things should be tested before just being shotgunned out.
At least they don't complain
What about them?
How can I check that Ian bounded to gamecenter?
xd
How do I make sure my game is bund when i dont understand What the settings sat?????
Working on it now guys , kindly allow us some time
There is no risk if you have your account bound!
Bug :)
Langage of my game has change this evening how to change it ?
they meant how do they even see if their account is bound if they can't read vietnamese. 🤦🏻♂️
Make sure your account is bound and reinstall the game
How when we can’t find that setting Tara
How to bound account wirh wrong game language
It’s visible!
We shouldnt be having to do these things. Updates should be tested before they are pushed out to the app.
I smell class action lawsuit! 😱😱😱
I lost my account
uid pls
@tame fiber dear please contact in-game support
Are you saying that the box shades white is an indication that the account has been linked?
Does this mean my account is bound to GameCenter?
Thanks bug lady
???
Yesyes
Are there any volunteers who can speak Vietnamese?

Make sure your account is bound and reinstall the game
Shouldn’t have to reinstall the game.
Mein Account ist ebenfalls in viernamesisch.
If you want a fast fix you would 🤣
Stelle sicher, dass dein Konto gebunden ist und installiere das Spiel neu
ich möchte das Spiel nicht deinstallieren....
My game is bound but I should not have to uninstall and reinstall. 😡
Исправьте, пожалуйста, язык интерфейса.
dann musst du auf eine Lösung warten
Recruiting Vietnamese mods !!
If you don't want to wait
I have the same problem with my game 😢
😂
Ich will das Spiel auch nicht deinstallieren. Ich warte auf Lösung. Oder lerne Vietnamesisch 🤔
пожалуйста, убедитесь, что ваша игра привязана и переустановите игру
DONT ask reinstall game, here is so small part of all players, fix the game in general for everyone!!! And do it in light speed because there is eternal land right now!! 😤 👎
Ok
They are working on a fix but reinstalling it helps faster
Thanks 🙏
Lemme help a hand
Thank you 🙏 !!
iPhone
Someone please tell me if they got their account back after reinstalling 🥲
Reinstall didn’t help for one of my mates 🤷♂️
did you link it ? or no
I am not the only one ?
I don’t envy the complaint departments job today but this is some BS to wake up to
I got mine back after reinstall
Yes, apparently the red dot for the CS reply notification is broken, because it didn't show
Reinstall help me, thanks
😂😂😂
It worked and got my account back, it was already logged in after reinstalling (account bounded with mail adress and Facebook)
Will it resolve by itself ? The language change button itself is gone !!
Same here
Please kindly wait for 10-20 mins . Do not install anymore , or make sure you have linked your account before deleting the app

I can imagine a lot of players will dm for 'losing account ' case . CRYING NOW
I would delete that photo your user Id is showing 👀
I understand and I’ll wait it out the patch.
Who may I contact for losing my additional march que/ EL individual points / RSS? There’s real money on the line here.
Thank you for your help.
No worries!
Deleting the app an reinstalling worked for me 😊
Thank you rubes
Danke es geht wieder
Wieder deutsch aber man kann die Sprache nicht mehr umstellen.
No funciona, lo desinstale y lo volví a instalar y aun no me deja ponerlo al español
Пожалуйста, убедитесь, что все сделано корректно, потом выпускайте обновления. Если не можете переустановите команду отвечающую за это.
Guys the language is back!
my native language is back but now i cant change to another language
kindly send me a screenshot of the issue pls
also dm your uid . thx a lot
log in again pls
If u guys need to translate any sentence, plz come to #vn-tiếng-việt, i'll help
Why is the game all of a sudden in Vietnamese
log in again and see if it works now pls , we had a major glitch
Mine fixed itself
I had the same problem. Does reinstalling the game work?
just log in again
should be working now
Yes it does. But I almost stopped playing for good cause of this
Deeply sorry about the inconvenience guys 🙏
Game is now stuck in my phone language by default, the language selector disappeared from the setting panel
Need a big compensation for this
Mine fixed too. But have literally zero radar missions and no idea what is going on on that … I know it is changed but …
dm your uid pls
uid pls send to me thx a lot bruh
The radar will release missions in a certain time , pls kindly wait for a moment
Restart game guys. It worked for me.
Since more than a week I want to remove a player from my friend list that uses now a font tool to change his name. I explained to help desk that I was able to remove 9 other users and that I understood that I can only remove users in non-EL server but probably their english is as poor as their programming skills and they do nothing than send some "commander bla bla" messages. This is a GDPR issue as someone( I do not approve) can see my online hours. I expect a solution within 72h and not that nothing happens since more than a week.
@proud sail Will I be able to get my additional march que/ EL individual points / RSS back?
Thank you for your help.
😂😂😂 hi Immo
Play it loud….
it shows me that there are 6 missions but I can't see anything. I haven't touched the mission since last night.
I got problems with language…. Restart doesn’t helped.
rin großes Problem ist plötzlich die falsche sprache die sich nicht ändern lässt
I just uninstalled and reinstalled my app and it worked. It’s back to English. Before o did that I made sure to back up with my Game Center account and Facebook though
I didn’t even have to log in again when I reinstalled it. It just continued from where I stopped. Although I’m still checking all my items and heroes to see if they are complete
Radar is a big shit now 😡
STOP CHANGEING SOMETHING THAT WORKS LIKE RADAR!!!
Sorry, had to get that vented
My AI command center is showing air where my navy should be and it is not letting me advance air.
You guys are killing me 🤣🤣🤣
I have more fun reading bug reports than actually playing the game 🐛🐞😂😂😂
Please send me your uid in pm, I will add you in the report
My game still hasn’t been fixed. I logged out and logged in
try switch character ?select a new warzone see if it works
This is ridiculous, in the middle of EL and my language changes! I’m in an alliance with people of many languages and I now can’t use translator. I can’t see what the daily tasks are or anything.
I’ve tried rebooting, changing to a different warzone, nothing works. 🤬
Reinstall the game, make sure you have your account linked before
Uninstall and reinstall … but make sure to back up
How do you check that your game is linked when you can’t read any of the screens? I installed this game over a year ago, I can’t even remember how I logged it 🤬🤬🤬🤦
Box on break ever see now and game don't up
I’ve been playing this game in english language, but now when I log in, my game is in different language, how to change it in english?
Game started with wrong language
Weird issue. When I click on purchase, it takes me to payment mode selection and when I enter 3 digit PIN, it doesnt move forward like it used to and stays on the same page
Yea forreal I don't speak trees
This language bug ever going to get fixed?
This may be due to the language bug, try changing your language and it shouldn't start over
I don’t need help fixing this myself but I figured I’d leave it here incase anyone has the same issue
My ID: can send in dms if a mod wants it
Type of device you use: IOS
My server: 1164
What was the issue: Gold harvester stops working after switching to your warzone and back to eternal lands
What time did this occur and what time zone you play in: between 4-5am est multiple times now
Solution: move your gold harvester on your island slightly, may take a try or two to fix. Does not fix itself by rebooting the game or by using gems to speed up collection.
Try to update your game
My main is navy, but I 'never' got any Navy Purple blueprint in random. Just I am unlucky or Dev's are cheating us? I saw many facing the same issue.
In the settings of the game when you click on your avatar, and Languages
Where to report on an accidental deletion of account due to switching?
here , uid pls
Unfortunately, I can’t remember. Can the uid be traced from a receipt from a purchase made to the account recently?
pls dm your nickname&server
Farming on lvl6 facilities sometimes drops nameplates. can it be replaced by class item chests? If the class item exchange event no longer will take place, the nameplates are just useless to us LCs and GSs. Accordingly, can we please have the nameplates in our inventory now exchanged for gears? thanks 😊
how do you even make everyone’s thing Vietnamese? Like was that just a typo or did one of y’all try? Seems like it would be hard to set every player to Vietnamese
Mine wasn't 🤷♂️
It doesn't find me a dark guard of any level (in EL) 😩 It comes out: research has no product result. Try later; I'm already trying for 10 minutes
Do not worry... the money was for sure taken... if you did not get the item you paid for is not so important... 😋 🤣
Why I'm not able to transfer
What's your server?
Can someone fix the bug called „radar truck update“?
Which part of the update is not working according to the specifications specified?
When I woke up, I didn’t have any missions to do (but was already a known bug)… now 5 hours later only 4 missions were available… and please don’t tell me to spend gems to improve the radar signal 🤦🏻♂️…
Signal only affects what kind of missions you get, not how often you get them - that's level of radar truck, and once it's maxed at lv. 5 it's 40min/mission, which yields the same amount of missions in a 24 hour period as the previous system so no actual change. The storage limit of 50 is also unchanged.
So it’s supposed to show 6 missions, but full signal and only 2 populate? This is after the 40 min wait for new missions. Since slow mode is enabled on feature requests and I have another 4 hrs till I can reply
Radar is broken and they should change it back. Work on nightmare Island battle or fortress attack. 💦
You get one new mission everytime the countdown in the bottom there reaches 0
The update is simply not working as I said before and far away from 50 missions a day…
Was never 50 missions per day, not before and not now
What's not working as specified?
Then make the countdown much shorter. 40 min is entirely too long to wait. This seems like one of the biggest flops in a while.
I’m still Vietnamese what’s going on? Any eta ?
It's unchanged; previously it was 18 at reset and 18 half a day after reset; 36 altogether. Now it's 1 every 40 minute, which is 36 also. Just save up the missions for a day
Have you tried changing through ingame settings, and checked app/google store for updates?
Reinstalling worked for me
So why is it a 50 mission storage, which resets every day, if 50 is not working? Is it a tw math bug? 🤦🏻♂️
And yes I noticed that I never had 50 missions, but now I have less missions as before (maybe because of the bug in the morning) and have to pay gems for it… its not an improvement (meaning of updates even by law), more likely a downgrade…
That's not how it works, it generates one mission every 40 minutes until it reaches the 50 storage limit, just like how it did before, except before it generated 18 missions every 12 hours. I believe the only point here was that the initial timer was never started until you first visited radar after the update. I really don't see a massive change here; and cannot find a functional issue as to consider it a bug? The gems are only to improve the next mission, not speed them up
Non-radar related: My alliance log is still saying we’re damaging the droid instead of donating to it?? Did I miss the alliance log channel? Or is it gone?
Again, 40 min is entirely too long. And the drop of the radar signal to get better missions is entirely too costly. Raise it to full strength and it drops after one.
40 minutes/1 mission is the exact equivalent to 12 hours/18 missions as it was previously. However I'm just addressing it like this, as this is the bug report section, that is the functionality they specified for the update. #📮│game-suggestions is the place to go for wishes for new or adjusted functionality.
Fix the coding. Simple <> in names break the conversion
I’m not being funny but why is it my responsibility to go and fix the problem top war made by deleting and re downloading what if I was in el on a ps and it got destroyed would they refund me 1500 troops I don’t think so I understand bugs happen but as a business they should fix this for customer service
Then shorten the timer on the feature request channel. What’s the point in having a dissuasion there if we have to wait so long to reply?
Yoo for everyone that has language messes up IGNORE THE UNINSTALL REINSTALL BS! Click the the bottom left button, “settings” 2nd one down on the left is language settings, click it, click your preferred language.
The language issue still isn't fixed?? Nevermind, @fair zenith solved the issue.
So disappointed in top war! So new radar update… TRASH. But for now I’ll give tw the benefit of the doubt and say I’m not getting missions cuz I’m in EL. Also… another new hero.. don’t worry about completing the coming soon option in the island battle just make more new stuff so that you can just create more revenue.. Smdh
New radar is crap. If you want to fix something do something about all the WALES you have
Time remaining to collect and total load gathered not showing
That‘s the normal way, yes. But theses guys who had the issue with the language hadn’t this button in theirs setting. So before the fix was done, the only way was to reinstall the game and hope that this will fix the problem.
I had the same issue… my friend told me what I typed y’all and it worked for me… mine didn’t fix or change till I did what I showed y’all. No uninstalling for me
The way I fixed mine from a different language is I switched to a different account then back to my main account
Look at this picture, there is no button for the language 🤷♂️
Still giving these useless rewards 🙄 didn't TW promise to remove them
Hi all, so if your account is still showing Vietnamese please click your profile picture, then the bottom left tab, then the world with the text icons, then select English then the blue tab confirming. It’ll reload back to English.
I had to reinstall/uninstall because the language setting was not there
Btw what did you change for Tactical Masters or navy players? After the morning update its seems we are nerfed again 👀
Hmm so purple recruit tickets are gone. I just bought a bunch last night for the new hero and now they’re taken out of the store and I can’t even use them
Why is the Jade Rabbit a kind of Mini Agent with cats instead of mice on Top War PC (Official client)
I’m pretty sure y’all got a lazy programmer and this needs to be looked at. This can’t be right and has to be a bug.
What’s wrong with it
Gem point store is not open after the event so you can collect ? Has it been this way and i forget? This new radar set up is gonna save me a lot of vit. Why change stuff that works? 🤯😔
Is TopBot down or something? was trying to see what the server looked like by selecting another language emoji and it never changed?
Level 10 rare DMG decrease skill reduces damage by 25%... So if you have this hero at 1 star you are better off than with 2 rare lvl10 DMG decrease... Makes no sense
He has 5 skill slots? 1 with exclusive, and 4 empty
first el its happening to me , if i go back to my warzone and then teleport there, when i go back to el zone i'm teleported to zone 1 where we started, its making me waste alot of gems and this annoying as hell.
Radar mission countdown is not working.
New radar is crap change it back
Can someone tell me what I need to do to switch my game back to English? This Vietnamese is pissing me off, and I can’t even open a support ticket because the shit is in Vietnamese
Try changing to another language then back to your own
@fair zenith thanks dude
I don’t understand what the bug is here?
The change language option is not available
Have you updated to the latest version in Apple/Google store?
Yes, it’s still not there. And even if it was there, it’s hard to get to it when my screen looks like this
Thank you! Do you know how it changed in the first place?
@proud sail bonsoir J'ai des soucis de sécurité sur mon compte une personne ce connect sans y être autorisé comment faire pour éviter cela ? J'ai déjà changer mes Logs majais rien y fait
What is with this lag since 1 week I literally can’t play
The visual effect of the dmg reduction in the first line not appears like same than Yuu or Prime
So annoyed to have lost a good couple of hours last night due to language glitch. I was too scared to press anything in case I deleted something. And all we were told was to uninstall and reinstall the game... this glitch should never have happened! Not happy at all.
I have zero ideal how this radar defence thing works - I cleared the missions - something happens - but what do I do - no mission - nothing to defend against - I am totally confused - this new radar thing - it is working as intended ???
It’s about 10xs the progressions of every single other hero y’all have released. That’s what the bug is.
Log in with Vietnamese language instead of English. How to fix this?
Hey, myself and a couple others aren't getting the tickets from thr Throb that run them, but some get them from joining in...
Says participants can only get rewards
Base snapshot is cropped😣
This new radar is stupid and should be classified as a bug. They broke something when trying to make it better and it’s a fail
Radar is bugged like crazy. Switch it back
Jesus I’m getting old my bad
thats an attack perk ur looking at hp skill
It’s the 2nd one down on the left side. Can’t understand the language but if you look at my picture you’ll see it’s there
Isn't the world ranking in lucky treasures based off total gems spent?
does anyone know where i can use the Event Recruit Voucher? it's not in the usual place in Hero List > Recruit. did the devs do this on purpose or did they just forget to activate the tab?
EL and I can’t move my base to the others. And yes the hole land is connect and yes I restarted the game. And yes I can’t move anywhere.
Like remove the link between my google account and TopWar account?
How am I maxed on gold already when my upper limit goes to 172 💀
I keep missing the Defense Radar mission, like in the clip, it appeared and when I click “GO”, it’s gone. I read Radar attributes already, so what’s happening?
Radar is hosed. Mission storage 50? You spawn a mission every 40 minutes and they expire in 8 hours. Maximum missions is therefore 12. Signal level is driven by completing missions or paying gems. Then you get one five star mission.
Before radar was annoying at best but had some value (gold shards, odinium, mastery papers, comps). Now it is super annoying and not worth the time or vit.
uid pls
Полностью согласен! Верните предыдущую механику радара, пожалуйста, новая версия радара просто ужасна!!!
Anyone can help me here?
Hi
@proud sail 🍉i have the same problem
pls dm your uid and phone model
Why get 2nd place rewards for getting 1st? Should have gotten 5 elite recruitment. Also what do I need to get rid of slow mode on discord?
who got the first reward ? pls dm uid and more details
Sent info... all places were 1 spot lower than supposed to be
😂😂😂
why is the plane more like gold than a tank ??? is it because the tank fell out earlier and worn out ??)))))😋
And where is the bug?
Not sure if this is a bug or just a very frustrating choice by developers, but why is the new hero not part of event heroes so that it can be obtained with event hero vouchers that I paid so dearly for? Other new heroes have been available this way..... VERY frustrating and disappointing!
Well you can still use them for next hero
No, I cannot. They are now no longer even available to purchase, so I have NO confidence that there will EVER be another event where I can use the ones I have. I would think that at LEAST you would exchange the existing vouchers for the same amount of gems as it took to purchase them, if not a bit more just for the inconvenience and frustration!
I currently have 12,600 gems worth of useless vouchers. That is pretty close to $200 of gems in the gem store. I am feeling very RIPPED OFF!
Server 1410 ign: 🅷🅸🆃🅻
Need anything else?
My account has suddenly become unavailable and unlinked to my Google account. I've spent a good bit on this account and all I can connect to now is my f2p account. We're in the middle of el in 1096 please help asap!!!! User name Biggmatts lvl 80
Graphics bugs I already mentioned before continue, I guess indefinitely. Two images, first, how game show me, and second, after some time, how I really look like.
And no, I didn't changed it manually in between, just to have a laugh here. It's too often now...
When I try to out in a ticket for losing my account I have to have the account ID number. If I can't log into the account how am I supposed to get that number?????
Waste of Elite vouchers 🥺
The drop rate is so not good!!😬😬
Pls exclude purple hero from Elite vouchers
Its just Discord but why aren't I'm able to vote?
Still asking about alliance log. It still states we’re damaging the droid when we’re actually just using droid tickets. Not a huge deal but a little annoying
And I again have to ask you to contact in-game support
Please contact in-game support
I summoned and attacked the treasure guard. But, I got no reward in the end. It water my vit
Yeah if you press shield while in no shield 5 mins after attack it doesn’t shield but still sucks your gems.. I complained to bug report and got fobbed off… they’re fricken Robbers! That don’t give a fcuk! What’s the point in having bug reporting if they don’t do anything! Might be time to change games!
@hasty bramble I think you had a bug, you put a question mark on my meme 
Kindly log in again to see if you can see the words ?
Download is frozen. Topwar strikes again
New bug after update not able to switch the accounts
Okay thank you, the words now showed up after update
Unable to switch to other servers
Not possible to switch account
Not possible to switch to other servers
Not possible to switch the servers 😭
uid pls dm
dm uid
dm uid
dm uid
Done
got it thx
I do not understand
I have the same issue
pls dm uid and a screenshot of the issue
Done
Can you please explain more in detail what I should do
please kindly send me your uid in private msg
There is a bug with throbs in 777 not getting credit for them and no one has maxed out either
I can not swap to my other account on different server. I've updated the game, and cleared cache, no effect.
This case is received and we are checking now 🙏 pls dm your uid
Pls kindly try again guys @lofty orbit @latent gulch@dire marten@maiden geode@gilded field
It seems it's working. Thx
Cheers @proud sail it works again now.
Omgawd!!! Lifesaver ❤
It works rubes. Thanks a lot 🙏🙏🙏
And what would they do
To make a suggestion, or see #📮│game-suggestions . The drop rates for green vouchers are stated ingame so this is not a bug
Not a bug report but I have to say: reports interface is messed up. I have to look for a while to understand where there are new reports
@analog cedar this is the bug report channel, please see #📮│game-suggestions
done thank you very much
With continuous updates to everything that don't matter and new heros looking like circus clowns, I'm beginning to feel conned in this game. These updates and heroes are not what I pay or play for. How does one get a refund????
The discord has caught the bugs from topwar. Vote channel seems to be focused on hero b/s instead of the update that everyone keeps asking for.
In mail notification mark need to be at picture, in left side. Its hard to notice it when its right side, even me as player, who knows need pay attention to alliance mail, miss today info.🔴 🔴 🔴
Hello
Okay thanks
unable to login to my account topwar web
Contacted in-game support for Alliance Log issue as suggested. I sure hope they continue to ghost me like with all my other reports. Like when actively reported an account being sold, which you think they would care about since it’s against their own TOS.
Is there a way to retrieve accidental account deleted
One of my Nimitz perks has mysteriously change from attack 63% to gathering load 25%. I did not make this change. This is a big loss, can the system guys amend this bug and restore my attack perk to 63% please.
Games constantly lagging as of last update. Like wyd. Stop messing stuff up. Not hard with all the money you demons make from us.
И что тут
I try to have my account on rivergame.net.... log in to have my account... nothing... and now i loose everything.... how it can be possible...
My EL keeps Lagging lost lots of troops from it
When converting stones to HRoF, I always use Dark Blue stones. Now it wants Red Stones! It just started happening yesterday. Why?
Your right Orion, it takes a dark blue and red to get a HRoF...
Fixed already
Your feedback is received, and we will improve the connection to the servers so you can have a better playing experience
Got it 👍
Profile picture, then change accounts
What is your issue exactly, the account being sold or the report?!
Contact customer support and they will ask you for a few details
Profile pic, then changes account
Kindly explain more
did you share your account, or did you switch from page 1 to 2 on the hero panel
Try to switch from WiFi to 4/5G
Last 3 or 4 days it’s been stuttering and lagging. Whether I switch to wifi or 5G it’s so slow doesn’t load anything in map and just everything moving very slow.
Restarted phone. Closed all apps. Reset cell settings. Nothing worked. Just odd all of a sudden.
Server 611
That's weird, well, did you try using a better phone
I have the iPhone 13 pro. Can’t get much better 😂
Can you stop your fake promotional advertising. Why put 50% off in vip store when there isn’t any. It’s a disgrace
sure ya can.. buy a samsung 🤷♂️ i said what i said ..
Like this, for now its almost like hidden notification your new "feature" aka failure...
No I haven’t ever shared my account. Do you mean switch perk when you say page 1 to 2? If so, No. even if I changed it by accident it couldn’t be, as I did not have any ssr hero with gathering perk at 25%.
My game is lagging pretty bad. Any suggestions on how to correct this issue???
My issue, is that I reach out to you all to get information about a well known issue. I have no faith with in-game support because they’ve ignored bigger problems. So maybe, I just want somebody to listen, instead of being passed along and ignored. Why would they care about a coding issue, when they’re ignoring reports of bigger problems?
😶
Could someone answer me this question please, why is the amount of ships that you can have in your base is so small compared to the tanks that you can have? It is unfair!!!
Mm barns and rigs aren't showing up I'm the log
Can't enter without having troops in repair or training and so on
the game spins automatically but after that the screen breaks
Im in eu seems incorrect price
Terrible help desk! Since 2 week I ask for a fix that player using font program for nickname can be deleted. But the incapable devs pref to focus on new bugs and ugly graphics!
My online times are visible to people i do not want to see them and tis in a war game... oh wait its a farmer game!
I want now some support for ths dsvg data security issue! I CAN delete people with regular nicks but not if they use font program
Topwar needs to revamp customer service and get some smarter and harder working people whoever is trying to handle my case is so incompetent
260km away radar, seriously?
Lol
Is it known that there is a slight misalignment on the alliance log box top of alliance chat and fortress invites ? iPhone iOS 14.8.1
Everyone try this and see if it works for you customer service doesn't believe there's a problem when I sent them screen shots vit used for royal guardian doesn't count towards vit used task
I can’t enter odium and I don’t have any damaged or training troops the game is bugging
because it doesnt use vit to kill
when i hit it doesnt deduct vit so doesn’t count
Also it's considered a dark force it didn't count towards my dark forces kills either
Gold harvester does NOT add to gold total every time. So far it has shorted me about 300ee. It works intermittently.
Not only does it look like you can’t build here, if you can it should be On my side of the gate so I should be able to hit. I can not.
if the gate is not owned by your alliance you cant build on the other side. also you cant build in the gate's area. it has its own space that you can't build or park your base on. also if the next area beyond the gate is not active yet you cant build beyond it. sort of complicated. 😅
To be honest not even 1/3 of these people are online right now. When i go to EL it shows the real number of people online . But when i get back it shows this.
Is there anything I can do with my game lagging because I’m not getting any help
🦗🦗🦗🦗🦗🦗
The AI HELP doesn’t load.
10% VIT recovery is not working in Eternal Lands. Neither my VIT recovery speed or basic speed of VIT recovery were boosted. Please help. Thanks!
Same for me.
Also having the same problem @austere needle
Send me all the info by DMs
Kindly reach out to me
Please contact in-game support
Maybe they are online on main server?
No they were not . I have talked to many of the people they said they were offline
hi i cant get into my account since yesterday
Please bring more vit in vit bar.. Increase vit bar with increase in lvl.
Any developer who can help me please?
Please see #912722576374128710
You can leave the battle and skip the fight at a low level. It has been in the game for a long time and never got fixed.
hi i cant get into my account since yesterday
After the game updated today on iOS I open the game and it loads to game logo and then crashes out. Tried 10/10 times still the same cannot open the game, also uninstalled and reinstalled game still won’t load the game.
Please contact in-game support
Do you see the option contact us? Have you tried to reinstall the game?
i did but didnt get no answer
When did you contact them? It will take up to 3 business days
it's not working when I'm attacking on anyone than my ship not going in repair atleast one no as well . it was working some days ago but after five-six day since it's not working totally check out please what's happening with this I loosed more ship
I did say I have uninstalled and reinstalled the game and it’s goes this this screenshot stage and closes game.
my level 4 rare march just disappears for no reason so i’m not able to equip it 🤷♂️
Uid please
Have you checked your hero’s second page?
tara
The gift pack rush event appears to be released without resetting from the previous time it was released. Many purchases have already been done and rewards collected even though I have collected them today
☝ what Wannabe said
The screen display doesn’t show correctly for lady zizak when you click on her skill.
I think 613 got a bug proplem need help cleaning it up like a vaccine of some sort
Still losing troops because of lag in EL 😒
I can’t get onto my account since last Saturday Dec 4th, I contacted the game support and they keep giving me the runaround, asking same questions over and over or my text are ignored completely.
Everytime I mass rally in EL game freezes and have to restart. Really annoying me now
very interesting🤣🤣
Çalışmıyor
I never get any help out of this chat , am I in the wrong one for when my game acts up ? 👀
When I try to get a price for sophisticated.drawings the link shows oil.
Game doesn't recognise my in game purchase. Still tells me to make one to claim the mission rewards. I bought the back to work tier 1 though.
Good evening .. is it true that your developer is one of .. playing the navy ??? that's why the best heroes and everything else is specially made .. only for the navy ... as personal defense ... as the best heroes ... as the best Valhala troops ????? if yes you tell me this is a game bug.......it's just that I even took the hero of the Navy 3 for myself .. because there are no normal heroes for sv .. it's honest ... that's why I asked .. saw how many are not whales .. they take a hero actor even on the air force
Somehow hitting our ps in zone 2 when they own no gates
So much lagging in el is costing me troops and vals. Hundreds of vals. A pile of plus ones
How it is possible that invisible towers can be built in E.L, check if it could be put on the mountain and it is not possible, Could you verify that?
Hello , will they appear after a while or they always hide in those mountains
??
no missions, no fun 😉
Not necessarily a bug but your el matching algorithm is shonky as hell.
it's a bug, ig if no mission also it should show the radar lvl.
anyway it fixed after restart🙂

hi
how can I check that my request to customer service regarding an account that disappeared from two days ago is being processed?
His guy didn’t actually have 360 units in his March it is two marches doubled up but it is reading as one really big March
Hey. At the actual Vote in the channel #🗳│vote there are missing some options like D, K and M.
Two marches
Scout reports are quite weak, it doesn’t show the other hero’s that is in there. Could be he have 5 marches in there, doesn’t show.
Ok thanks
iam using villers, and the skill is not effect. see in report detail " all force atk unit " . maybe this is a glitch or other ?
Dear Dev Team! I lost all my units due to a mistake in the reporting! Nobody came while I was attacked and drove in! I would like to have all my units back!! 😭😭😭🗡️
hi
how can I check that my request to customer service regarding an account that disappeared from two days ago is being processed?
Wanna talk about how we spent all this money on amalia and precious for you guys to turn around and nerf them?
Check droid damage rewards, delta lvl 2, and remember that you need 3 components to get one component of higher level, and 9 components to get one component of 2 levels higher.
So, giving only 1 lvl 5 component for n2 position is worse reward, as it's worth only 9 lvl 3 components.
It should be 2 level 5 components, or even better, 18 lvl 3 components.
I thought it's maybe just wrong info, but it actually is only one lvl 5 component that you get, as you can see from mail.
Being n2 in delta droid is being worse than n3-10. It's really unlucky n2 in droid damage.
Hello. To expand a garage I need 1 more ticket, but when I click on buy, it automatically puts 2, like if I had 0. Obviously I checked that if I need 4 and have 1, I really need 3, but the shop shows 4. Please fix this
Nerfed how?
Why is my screen rotating in game all of a sudden. Rotating screen turned off on phone. How do I get it to stop.
Thank you. I couldn’t see it at the time cuz I wasn’t a lvl80. I definitely got it lol sorry
Bellevue skill effect needs a upgrade. When I use her she hardly ever fires her 3 rockets. If her skill trigger was like katyusha’s she would be great!! Katyushas trigger is about perfect. Make Bellevue like hers or a tiny bit higher plz!! Lol😇
I have a problem with payment. Anyone can help me
In-game support sure can😉
All scouting takes 2 vits
It doesn’t go down to 1 if you tap on the minus sign?
Yes it does. But I mean that it would be more logic to set at the tickets you need in that moment
hi
how can I check that my request to customer service regarding an account that disappeared from two days ago is being processed?
What happened here?
The idea behind it is, it's 15 different lvl 3 comps so chances of getting 9 of the same would be rare. So you would end up with some level 3 and 4 components instead of just a lvl 5. Not saying it's perfect cuz chances are that lvl 5 is gonna suck anyway.
No, it should be 2 lvl 5, as n3 is 15 lvl 3, which is 1x lvl 5 + 2x lvl 4. Or 15 is 9+6. And even 10 is 9+1. And as I said, you need 9lvl 3 to get 1 lvl 5.
So n2 gives you less components than n3, and n4-10
hi
how can I check that my request to customer service regarding an account that disappeared from two days ago is being processed?
I would like to know any one knows how to actually fix bugs
Getting two reports for the same hits in silos. On server 906.
Server S1724 , is it new feature? Please clarify
I have really bad frame rate on the new update. My game is lagging like crazy. I already updated it and my IOS is also up to date. Anyone also having those problems? It’s only when I’m in the map, if I am in my base the game is mostly fluid
Why do i get 60% more purple hero and purple shards and purple books and comp chests when i use my elite vouchers? ELITE VOUCHERS! NOT PREMIUM! NOT STANDARD! BUT ELITE!!!!!!!!!!! COME ON GUYS HELP SOLVE THIS ISSUE 🙏
Keeps giving me a red dot to do this ALL THE TIME. Stop it, if it’s not a bug, remove the alert
Automatic gold harvester isn’t working properly. I have to collect manually on gold mines
Rejoins Idle Mafia à mes côtés ! On prend le contrôle !
Tengo problemas de inicio de sección no puedo entrar en mi otro personaje ,al intentar cambiar de zona vuelve ala que estaba ?
Please Top War devs, fix the Browser chat in private messages. I am unable to chat in PM because of all the weird censorship going on. Group chat, alliance chat, world chat, SVS/EL/WoO chats are all fine. Only Private messages is just unusable because of the amount of weirdness going on with censorship. I love using the Browser, it's better than Phone in every way possible, except Chat.
@austere needle why are the rewards for lv6 item ruin not that much better than the lv5?
@kindred grove, please follow bug report template!
My ID: Puju
Type of device you use: IOS
My nickname: Puju
My server: 866
What was the issue: item ruin choices not giving anything useful
What time did this occur and what time zone you play in: Central
Screenshot: see below
Does anyone know anything about TW now allowing you to switch to an account with facebook attached? My husband and I are having the same issue. We get an error message
I messaged Facebook but wanted to post here to incase it something on your side of things. This is the message I got trying to log into my account linked to Facebook I get two different messages
I bought 2x 3 golden Shards on Lucky Discount Store. After that my 25 golden shard I had in my inventory were gone and the 2x 3 Shards I bought also. May someone help me by private Chat?
Is this a bug on the tip of the corn? 🤷♂️
It's called corn silk 😅
Him sad now 😂
Hello . Will you be able to log in with Facebook again ?
I just tried again and it let me. I dont know why it didnt work before...
Pls kindly link your character to other platforms aswell since FB doesn't work sometimes . It happens now and then 
The tabs for Navy and Air are too small
Anyone ever see this before?
Facebook is down again, can’t switch to my alt…..
Hello...any idea how to get back my lost account?😔 😔
Hello TP team
after the crash tonight - now i can't attack anyone in EL
I got a twin after the update
Just got kicked from EL and can’t get back in
@hasty tree Just got kicked from EL like what the actual, come on topwar this is crap
Kicked from EL what the hell!!!
Same on 1165
Kicked out of EL here too
I need to get back in EL what's happened
@austere needle @proud sail we can not access EL
WHY IS EL SHUT DOWN
Why did we get kicked from EL?
^^^
Eternal land kicked out and we cant enter back???
What’s happened to EL??????
@ the devs. Feed the hamsters. They stopped running and we we got kicked out of EL. And EL is disabled
Everyone got kicked out of EL
Yep right in the middle of a massive fight too
Great kicked out of el 😑 and cant get back in
I want big compensation if my PS is not there when I get back in
THE ENTIRE GAME, INCLUDING ALL THE DEVS ARE BUGGED
Kicked 😭
😐😐😐
We have the EL reset in 10 minutes, we had PS burning, and we just got kicked out...
We got kicked out of EL guys wtf
It sucks but I love the fact as soon as something breaks we all want compensation 😂😂
<@&848717741439189042> <@&667607304300134430> <@&651622161219584000> <@&667607304300134430> anyone of the mods can enlighten us whats happening with EL now?
Why are you pinging every group you can find?
Check your honour…. Kicked from EL and honour reset to zero…….
why it's showing my current base skin under use 👀
Hell yeah this down time can make or break some peoples ELs lol
Guys, We will temporarily shut down the Eternal Land server, we find some glitch and we are working on it
will finish it asap
I'm certain 1302 was winning our EL before we all got booted. Better be the same when we get back
Great timing guys, bravo.
Ok
Thanks Rubes!!
Free tokens! Thank you 🙏🏻 you
How did y’all biff this sooooo badly? The compensation for this better be good
Man. I needed to set my gathering marches to finish up the daily challenge
Thank you Rubes ♥️♥️
10 ancient coins for compensation 🧐
We were pushing in the night. I had just enough vals to kill to get my 2500 achievement lined up
Well top war was trying to push a new base for money mid EL so now this is our reward
Sorry for the inconvenience ! 🙏 🙏
Are you NZwarrior from 56?
Y’all better fix the game and compensate me with tech chests like a lot of them. I want at least 100
Is there an ETA for when EL will be reopened, Rubes
Unable to enter EL... Why do you have to add these kind of updates in between EL?
Read up, EL is temporarily closed due to a glitch.
They will give 50 gems
👀🍿
I need 50 ancient tokens for getting kicked out of EL when I was about to take the research facility I spent 24 hours fighting for. Thank you
was my vote
We demand 50 Ancient Tokens to everyone as compensation 🔥😤
I need you to keep this channel for bug reports
1 hour
I demand you keep this channel for bug reports
They decided to rip off themselves for the new base to hide it better than all the other graphics they stole
Keep this channel to bug reports, not silly conspiracy theories.
Also i think snowhammers popping out now is also a bug
I’ve never seen a map changed so fast
I want my Units Back! 🥺
Have you contacted customer support ingame?
Cant join el
It's temporarily disabled
What about the ps that were on fire? 👀
Great update again 👍
Why am i not able to port back in el ? We are currently in a fight ...
I can't complete "dark robot" task 😭 EL is closed 😭😭😭 give me antique tokens (or extend EL time)
bande de peintre ….
The report: EL is wack rn. What I actually want to say: I vote only 30, let’s be reasonable
Hi
what happen with EL?
We won
Thanks for the ETA. Also incase not noticed some of us had honour reset to 0. Thanks for your hard work.
It should be fixed sooner than we expected !
Deeply sorry for the situation , I know you guys are having a tense time at the moment
compensation for sure
What's happened with El ?
Recalling df isn’t returning vit—it used to is this a glitch as well?
So EL is magically gone. My only free time to grind some Dark mech in peace is reduced to me going “ 1%+5, isn’t that just 6%?”
Can’t enter the ETERNAL LAND
Recalling while marching towards monster never returned vit, only recall if it's the 5-in-one DF attack and its already hit the first
and @nocturne flare it's temporarily disabled due to a glitch, it should return really soon
How soon
Hope its better then the last time from svs
Lmao
This is hugely impactful for Aus and NZ based players who are trying to compete for EL and have been cut off during their prime farming time. Players that are based in the US will largely be fine and are going to overtake us in individual points when they log in tomorrow. Hope this is kept in mind for compensation please, if this continues I’m not likely to get a top 20 place.
How can disable eternal land server?? How? In middle of fight? Was enough time to prepare it without bugs before, not ruine game now for everyone.. cmoon, its not like noone pay you for that...
That's a relief 🤭🤭lol..
1 star increase for any hero we like as compensation
Thanks Rubes for keeping us in the loop, it is very much appreciated
and i think i accidentally unbind game from my Google acc.. please help me..wht should i do😩
Yeah TW doesn't give a hoot about us. They said the would adjust and fix pricing in AUS..... Nope payments still glitch and still charge the same stupid amount.
Killing our rankings in EL right now! 😫
Does this include ancient tokens? 👀
Contact support in game and file a logging support request to have it reconnected
It will help if you have the UID (from the barcode on your profile screen)
What happened to EL, get my points back, now zone 3 is over
EL is open
Hope the compensation will be good .... we paying alot money for such events ...
All my units say they are marching still but they aren’t 🥺
Where is it?
Usually comes a bit later on
kindly send me a screenshot of the issue pls
30 seconds on a march right in front of me??
Thank you! But there are still 5 ancient tokens missing 😢
It wasn't your command? happened when you first get in EL after we fixed it ?
5 more tokens. What's this a joke
Hey i am not able to login to topwar for last 3 hrs
Thanks for compensation. Grateful grateful. Malo
Power stations in EL are glitched, we can hit opponents PS without being connected
Congrats to you... but really .. we had sever downtime during EL and no compensation? Wtf is wrong with These Devs?😡😡😡😡 wasnt able to Log in and a lot of buggs were reporter too... thx for nothing 💩
Button’s are on a wrong position
@proud sail hey i didn't get my compensation yet
Yes Sir! but i'm waiting.. i want my Units back...
Glitch with hero skills. Trying to upgrade to lvl 5 March size skill. In inventory it only shows 2 when Unequipped. But allows me to equip level 4 to 3 heros ( I have 3) so won’t let me merge because of glitch when in inventory
Thank you Rubes!
Good
Maybe equipped on 2nd skill Page? 😅😅😅
Nope :/
Game maintenance stuffed up players massively. We lost all our towers and lead! Ridiculous
Hey you got 5 ancient tokens for your lost! 😂
Kinda useless when everything got deleted and you lose your ranking
My EL stuff has expired already??
Since today I'm not able to close ad videos as a bar "Top war -...." lays over the X. I have to restart the game every time. It's really annoying
Hi @everyone i am having issues with respect to my ancient tokens after the glitch. Whom should i contact
your phone model pls ? also pls dm your uid ?
Is this the only ad you can not close , or you've experienced more
There are several ads I'm not able to close. On some the X comes half out of the bar, so I'm barely able to close it. It's an HUAWEI P30 lite. Uid will follow via dm
Thx
Can some dev help me too 😅
This is also the case with the Honor 20 Pro. The video only closes when the app is restarted. So you don't get the diamond after watching the video. Because of the video interruption, the game does not consider the video as watched.
$1 USD = $1.40 AUD current exchange
Before today's update, in game pricing was $1 USD = roughly $1.60 AUD
After update, in game pricing is $4.99 USD = $8.99 AUD or $1 USD = $1.80 AUD
This is surely a mistake right? 😭
my game has crashed twice in 30 minutes... not very helpful when trying to do ID
You fix some mystery bug in el and now I can’t stay logged in for more then a few minutes at a time with out being kicked off. What was the bug? Me winning?
Same here getting disconnected after some time.
Yes the pricing increased I also have observed this...
@proud sail is this new pricing for in-game purchases
There update to the pricing is an absolute scam
Have an issue but not sure if it’s a bug. My account went negative gem balance in may 2021, I worked with support and paid it back, access was given back to my account. I transferred servers and now I’m back in negative balance. And support is saying it’s for refunds dating before April 2021. They same ones I already recharged. I’ve tried explaining to this to support and showed them screenshots of previous conversations with support showing it’s paid. I’m now 9 days locked out and they don’t understand I’ve already repaid it in may. Can someone help?
Top wae alwayw hang on loadinf screen and dows not load. The only way to repair is turn off wifi and use lte. And then turn back wifi when enter
Skip and speed x2 buttons are cut off
It's 7:13 am where I am, and reset isn't until 9. The game won't let me start individual defense.
True we also faced the same problem even all of us but on that time they just turned off bug report so that we can't ask for compensation 😑.
Why keep showing red dots on tech chests in my inventory when I didn't do anything?
whats wrong today. first EL issue, now individual defense can't even work!!!
No .... individual defence ends 2 hour before reset.....not related to EL.....u should have checked the timer ....on the last day registration end early and not on reset
That’s already possible in settings
The frosty cabin when I click to get it like in event it says event not available but it says it’s new
There is a timer. 😄 do it on time next time
Event doesn't start till reset. That's why you can't get it now.
EDIT. no it is not free. Normal event base skin cost
Will it be free like if I grind for it ?
Try to repost this and add an mod with @ like rubes or someone else. Sometimes they don’t see it, they are also only humans 😅.
March que glitch
Hanging up the game...
CAD Prices on higher packs went down but lower packs went up. Very inconsistent. Bring the lower packs down too, or at least leave them the same. Appreciate the cost reduction on the higher packs but the lower packs are a ripoff now.
Don’t have a March line?
Uhh everytime i open the app my phone keeps vibrating in game…
Not this crap again 😱🤬
You have to put that in feature request
they should have released the other rewards, and removed those blue boxes, no one needs them
Gift boxes received after "casting magic" on people disappearing after a while from inventory.
The "Gift boxs" you get after casting a spell disappeared from my bag...i thought I'll open them all together later but they aren't there in my bag now

Do something about it please!
Love the web version 😂
Good evening, can someone please help me or explain me why My game doesn't load the new events what can I do?
I can’t see any of the event except just one. I happen to be the only one on my server so far with this problem. I’ve restarted the game twice and restarted my phone it doesn’t change anything
Another bug
The crystal cabin store doesn't have the crystal cabin for sale. It has the base skin choice for sale.
I see you can get the level 1 base from the stories but I see no way to get the level 2 crystal cabin. Am I missing something or is there a future event?
I claimed 600 points. It shows as 500. 
I claimed 600 points. It shows as 500.
Can’t even see the skin and when I try to click the upgrades it gives me this
I've the same problem hope someone could help us here
Same with me
Umm did you guys eliminate the skill from this base skin? The vit and the bonus when beside the blue version of the skill
My vouchers reset after I upgraded to lvl 2 skin. I had 972 vouchers after completion of all three stories. Upgraded to lvl 2 skin for 299 vouchers and now I only have 84. Missing 600+ vouchers!
A lot of things have been overlapping with bases, refugees spawning in bases, ect
Is here a mod which could help us?
Can't long in to my acct that it bound to Facebook
Try updating game in App Store, seems to be missing content
There's also no update in app store
Umm .. not sure if bug or mistake but... It's pop star, it's Wednesday, everyone is waiting for gem spend event... But no gem spend event? 😲
He is giving me that otherwise I have enough cridit
Can’t login thru Facebook
Why many players can't play the new event? It's really annoying that such issues happen again and again. I want same rights for everyone.
Screen cut off for the event, isn’t the only event this has happened in. The sizing is always off for the plus size iPhones
My game is up to date if it wasn’t it wouldn’t let me play the game
I don’t like people intruding on my space now there bases are crashing into mine and destroying my view !
Topwar makes an update and isn't able to make the game work for everyone without bugs. I mean when you did mistakes why you don't fix them that's really not cool
Because cant post other names i cant put picture, but why we are in many layers? Like on my base is half of 2 other bases, and some bases you know there is at the bottom just because there is flag an name at top of this piramid...
see the "Get the skin" button there, once u get skin level 1 it should replace with vouchers to upgrade to lvl 2 iirc
Whats going on with the game , castle over each others and refuges spawning inside castles cant find him
Resourses spawning inside castles
Its not only graphics
Wanted to let you know that the web version does not have an updating option and having the same issues as mobile. As expected.
Two bases occupying the same space.
This is why everybody phone mess up . Need to cover every thing that looks like this around the map of your sever
I finished 5 quests which makes 600 Xmas Tree but i have 500 (didnt buy double reward and didnt finish purchase something quest)
Seems like daily login giving 100 instead of 200 like it says
What is this thing looks real scary is it a bug proplem
i think you are right... i've done all quests which should give me 1400 with the doubler if you add up the rewards, but i have 1200
And what is this thang y'all shur y'all fixing bug problems or placing them in place
And why Does this snow look so mad
Along with @plain idol I'm also only one in both of my servers with this issue. And it goes far beyond what he described.
•Not only have I restarted my game and my phone multiple times, I get error codded logging in 2x before I end up logging in.
•Both 'valuable events' page and 'regular event' page are blank entirely no tabs shown across top of screen.
•I can't collect arms race rewards or view mail tab no matter how long I wait. (On one server)
•My screen shows I have default base skin and several people surrounding me having default (not everyone though) when in fact we have different base skins equipped. A friend gave me the enchanted effect and I had to see their picture to believe what was actually supposed to look like.
•Cannot activate exclusive skills on base skins I have unlocked.
Internet is phenomenal today, it's my connection to your servers and or the update that is ruining my experience. Please address this.
Edit: The first picture is what I see...
2nd pic is also displaying my TM tree incorrectly I'm in the 5th row of research
Thought I selected this...this is what everyone else sees of my base above...
Is this really possible 🤣
Anyone has trouble pay by apple account in Australia? 😭 I cannot pay by apple account as normal
Omg!!! Look how screwed up the ranking got, this is a travesty!!!
Lolll had to try right?😂
Lol yep
March queue all messed up in el
may i have your uid plz
kindly dm me your uid
Hello , what device did you use ?
Pls kindly update your game to the latest version from Google , also thank you so much for the feedback
March queue glitched
Seeing this all over the place: bases overlapping each other.
uid pls
Sent pm
pls dm your uid , we will send you the items you have missed !🙏
pls dm your uid , we will send you the items you have missed !🙏
It says I get 600 points yet only counted for 500
Whats with the price difference for the same item and same currency both is AUD Australian dollar
your uid pls , short of 100 trees ?
What are those 2 devices ?
@proud sail
I cant pay in game and the game said not support in my country, region??? in ch play I cant upload and pay and download
pls dm the details
@proud sail 1 is samsung 1 is iphone
One device is samsung one device is iphone
Total should be 1400 trees for paid tier... It shows only 1200.
Thanks for the feedback , we will send it to IOS and Google both 🙏
pls dm your uid
Same problem
Mhm
Done
Missing world boss?
Bases overlapping 😑 Refugees hiding in bases 😑 what is this all, is this an event or just a basket of bugs offered to us? now don't give 50 gems for this 🤣🤣🤣
iPad Pro I’ve always used it and never looked like this.
Stuff in spawning inside each other in our map, anyone else have this problem?
"I forgot I was hitting the wb" gets censored to "I forgot I wa*****ting the wb" ... Your censor is hilariously bad.
where can i see the count of this event, how much i have achieved
The base overlaps the barn
I changed classes and was refunded 2.6k worth of gears. This does me no good to change to gm. They need to be class item chests at least.
Everything in world map is overlapping
Same phone (Honor 20 Pro) with 2 different ads. I switched to Vip 2 yesterday, so it shouldn't be a problem for me. 😇
While playing in PC, way too many words get censored, you might wanna check that out since one just can't communicate properly
Something not quite right here lol
log in again to see if it can be fixed ? IOS or andorid ?
did you update your game to the latest version ?
Now the game works by me got an update in app store 👍🏼
dm your uid pls
Pls kindly check if you update your game to the latest version and see if the ads fixed ~
Happened while switching between servers on same account. iOS. Fixed when closing / reopening game & yes - latest version
Thank you, I will do that. Have a nice day! 😊☕
Christmas skin gets removed when I go to EL. It worked on the first time but it keeps removes it in EL. Anyone else having this issue?
It is hard to see this refugee camp ⛺️
1032 is having some glitch issue where bases are being put inside other bases and in some cases can’t see the base at all cause it’s completely inside the other where you can’t click it but can see the name
Maybe this is underground mine inside the base?
Layout is still not fixed and even worse than reported yesterday
Dis is still bugged 
@proud sail so the glitch in EL that cost actual people from getting 20 shards only got everyone 5? And the glitchers points aren't reduced. Why didn't you guys give 10 tokens at the very least?
Ask us who didn't even got a single token 😑 in our EL glitch 😑
Thats not a bug report. Stop being petty. I'm trying to talk to a developer before people start refunding. My vip 16s are pissed
There are people that genuinely got 1.8 million points that can't catchup because the glitches still have all their vit so they walk into this end all event and walk out with no good rewards because this has happened you would have thought this type of glitch would be looked at then the Droid version got patched. But here we are EL being ruined. Individuals not getting a fair playing field and scores not being adjusted properly.
kindly re-locate your base and see if it can be fixed pls 🙏
Still a bug. Updates done but didnt Work ... Where are my trees?
@proud sail hi did you see my concerns
Should be 600 ig

WHAT the bug report about?
Into the battle for the shieldless
It is forbidden to turn on shields when fighting for the capital
Time to fight for the capital in the EL should be forbidden to turn on the shield
uid pls
I have 1200 trees, should be 1400!
uid pls
thank you @proud sail
same here, showing 1300 where it should be 1400
Selam
kindly send me your uid
uid pls
türk olan biri bana ulaşabilir mi
Hello. I do have the same problem (incorrect number of trees). Should be 1400 instead of 1200.
One base and one oil at the same place
uid pls
Hi I’m also facing the same where I paid for one account and got 1200 Christmas trees while my other character got 1400 trees
Same problem
uid pls
the deals are gone even my monthly rewards panel
I got same problem there is missing 200 trees
uid pls
I used way more speedups than needed to complete this, usually the game sets the exact amount of speedups needed to complete a perk. This time it didn’t work and it used all my speed ups
DM’ed. Thank you!
Merhaba. Türkçe sayfa yok mu?
Should this be 1400 ?
Same issue for me
Great bugs doesn't need a caption. Compensate with 50 tokens
Umm
Refugee Camps are also spawning/overlapping bases.
I got 30 gems rather than the token thing ☠️
1300 for me, also not 1400
I just went to use speed ups items on a perk and when I hit speed up in the top before the actual speed up menu it spent my gems.
number of trees just got corrected at our server, thx
Same 👍🏻
🤣
DO NOT MERGE 1321! WE DO NOT WANT A MERGE YOU ARE RUINING OUR GAME EXPERIENCE!
Overlap problem is still there 😑 fix this bug
Overlap problem is still a thing
on my account in s907 i continue to have problems with the game freezing and has to be restarted the acct id is 346995737483
Can I build on the map? 😂
Why i cant claim gems weekly?
Something is off with bases vs legion / camps / DL. They merge underneath bases 😳
The red dot 🔴 strikes back for recruit menu. It's always there but no task incomplete
Showing two hero instead of 3
By mistake I did open my profession choice chest with gear instead of nameplates.. is there a way to recover it ?
Lol they always gives us basket full of bugs 😑 under the name of events 😑and no compensation for this only 50 gems 🤣
The new skin skill description is confusing, update proper description 😩
I can't pass the level in this area of the event. I bought more crystal balls and waited the other day to restart but the game is still stuck in this part of the event at 93%
The Christmas boxes I had in inventory from yesterday vanished??
Game is almost unplayable, it is running at like 5 FPS. I’m on IOS (13 pro max), game is updated and IOS updated too. Server: 989
The game interface change since Thusday it's normal or not please dev
Please stop censoring "was hitting"
I can't pass the level in this area of the event. I bought more crystal balls and waited the other day to restart but the game is still stuck in this part of the event at 93%
Can’t see some, and only partial of other events for the holidays
Why we dont have translation ? When we arent english How we can find the answers ? It’s the 2nd Day of this event !
Hice la compra del paquete para las recompensas extra del evento de Navidad, el pago se realizó con éxito, sin embargo, no me acreditaron el paquete, cuando quiero cobrar las recompensas me aparece el anuncio para volver a comprar
I made the purchase of the package for the extra rewards of the Christmas event, the payment was made successfully, however, the package was not credited, when I want to collect the rewards, the ad to buy again appears
I am not getting free gems
Anyhow just another crap event to make money.... just click something...
Same missing gems for me too
Hey i bought a profession item chest in el and it gave me the power fist, and cost me 20 el coins… i did not want to purchase this item. i need the 20 el coins for tomorrow when i have enough to get pantheon. please respond quickly.
@trail osprey @jagged plover you can claim the daily rewards from the store button in the top right - there's a new "platinum commander" tab in there
I emailed support but this is urgent because el will close tomorrow. dm me and i will give info
Thank you 😊
np... i ended up pretty much tapping everything i could to find out where stuff had moved too... still took asking here about the wb icon to find the new one 🤣
Radar missions show you get December voucher for completion, but nothing shows in mail for rewards for completion?
Please fix chat censor bug for desktop version
The package was credited to me, but I bought it before today's restart, to collect yesterday's rewards, however I lost them ... The package was credited as if I just bought it recently
@sturdy adder Les traductions françaises ont bien été faites mais elles peuvent avoir du délai parfois car elles ne sont pas actualisées tout le temps, c'est pour ça que vous avez les traductions originales en attendant, le problème devrait être réglé demain, désolé pour la gène occasionnée
I wasn’t even online and the app was closed yet somehow I attacked a ps? Another alliance in our server was hit by me on their ps, I have no battle report of it, yet they have an alliance mail of it. Can a dev help figure out why this occurred?
Game is support glitchy!!! Screen reload is very slow. Getting me killed in EL!!
🇧🇷
This has been happening a lot. Also camps are being hidden under bases
Seems legit
kindly port your base and see if it can be fixed pls
Exclusive skills of Tywin and Ganso are not merging
You merge lvl1 3 tywin exclusive to lvl2, 3 ganso exclusive to lvl2,and so on,
It's not fixing We are facing a lot of problems in SOS and df's😑
Why my base is stuck into some another player, when I use alliance teleport to some fortress, this first time happen, after the new event coming up
kindly port and see if it can be back to normal
With teleport it's work, but not and with alliance move 😢, that's mean I can't use alliance move anymore till the event gone, it's same and with if I use skin, my base stuck with some another player, its will get expensive if I everytime need to use teleport with gems and not alliance move 😢, I hope so there is solution for this
The game was under maintenance today and it's done now. But I still can't log in smoothly. It's the last day in EL and we still collecting points. It's not the right time to do maintenance guys
The game needs maintenance time by time buddy, can't complain about that
Indeed it is .. but there are always the right times to that without making troubles to players
Well,the maintenance is always sheduled at Wednesday and friday 😁.
Anyway it's done now but the game is so slow and I hardly log in so I need help I am not here to argue about maintenance
My top war is playing music when I enter the game qnd I can not shut it off 😒
Go to settings and trun off the music
I did 🙄🙄🙄🙄🙄🙄🙄 and it won't shut off. I even restarted the app a few times
Hallo könnt ihr mal was machen,, hab Flüchtlinge gestartet und ich kann sie leider nicht sehen. Ich spiele gern und will helfen.. die Flüchtlinge sind irgendwo verschwunden also bitte Hilfe danke
That‘s the same problem with the bases and rss tiles. So actually you shouldn’t do too much at the same time. If you do one after the other than it should work because if you spawn one the system shows you where it is. 👍
Nun ich kann leider auch erst nach 5 Minuten hier schreiben ich sende ein Bild von der Situation
Ich weis was du meinst, aber du kann den trotzdem auswählen. Deswegen sagte ich ja, am besten einen nach dem andern machen. Weil beim Spawnen siehst du die Position noch, aber machst du zu viele und ein paar verschwinden unter Basen dann hast du aktuell Pech und kannst diese nicht mehr machen weil du die nicht finden kannst. Also einen spawnen, anklicken (auch wenn der versteckt unter einer base ist) und Versammlung starten. Dann den nächsten usw.
Ja ich hab aber nicht immer die Zeit dazu.. manchmal sollte es halt schnell gehen… das weisst du doch auch. 🤦🏼♀️🤷♀️🙆♀️…. Lasst euch was einfallen denn so ist echt Mist.. sorry und danke für deine Antwort dazu 🤗
Ihr könnt das besser das weiß ich ich bin seit Anfang dabei.. zur Info. 😔
When you use alliance move , the bases stuck together again ?
Yes Rubes it happens again and again with alliance teleport, see the red line on my screenshot, four bases stuck together 🤷♂️
can't make it!
Also can't rinse empire royal guard. Click 'go' and nothing happens
The game publisher only focuses on creating events to suck money without focusing on game development, this is a blood sucking game!
And when I turn it back from landscape it's all messed up. And where is our SVS? We have 2 capitals in a row?
Hola, con la nueva forma de las tareas de Legión no me está dejando hacer esta tarea sobre el guardia real del Imperio.
Bases are too close . Pls fix the visual bug
I can’t go to Royal Empire Guard to complete the mission
Same issue
POP STAR event is now becoming Autobot STAR people are just using Autobots for winning
Hmm,what do you mean
Hey... It's not working 😑
People are using autobots to get roses
Nickname : Garuda
Server : 1487
DEVICE : Android
Issue : unable to log tickets.
Timezone : IST
Issue Occurred : tried in different intervals from last 1 week
My ID: 123456
Type of device you use: (Android/IOS)
My nickname: buggytw
My server: 7500
What was the issue: NEW REWARD QUEST SCREEN
What time did this occur and what time zone you play in: Always occurs in every time zone
Screenshot:
Wow I hated the new quest reward screen because of how unreadable it is.
But after the daily reset it's actually just totally broken. It's going to give someone a seizure.
Do you have ANY QA WHATSOEVER? Like I understand you don't have a competent UX designer but this is ridiculous.
Please make this look normal again 😩🙄
Also sollangsam nervt ihr echt mit den Updates
reopen the game buddy it will help
I find this to be incredibly difficult to actually read. Please consider looking into a different method of the font/color/size/outline.
Yes same problem like before, still not fixed, all are stucked together after alliance move on any fortress 😢no matter did its with skin or without base skin
Lvl6 RSS ruin spawning showing as lvl1
Cant buying pack i will lost 50 gift card plz help me ...
This needs rewording, crafting equipment does not get you the reward.
Mine is doing that as well!
Code or pmsa 03 what is this how can i do for fix it ?
Nothing changer. The évent still in english
The equipment quest doesn't work. Fix this. How do you consistently keep breaking stuff that works and doesn't need to be touched?!? Are y'all tapped in the head?
Please stop nerfing Amalia I get 30 boxes a day and I’ve got one gold shard in a week.
Yes totally reset Amalia’s skill to what it was previously… no need to reduce it to literally no chance of gold shards
I was in the #1 alliance for EL and didnt get my 10 ancient tokens at the end only thing I got was the #1 server rewards
The answers for this question don’t make any sense at all. They seem to be mixed up with a different question.
Not able to collect completed mission
It says I can't claim reward repeatedly. There is no way to continue the story. 😩
Same problem
Bases overlap
Same thing the whole day
You guys are too greedy...-200 socks for right answer... This sucks!!
New Mission " Craft equipment with Materials 1 time" does not work... i build 5x and it didnt count
You changed the quests, how do i collect it?😓
Me still waiting for days as TOPWAR devs still fixing my XP bug.... 😴
i get this everytime i change from profile to another
I using Samsung fold z3. After last update can turn a phone about 90° for top war but then can't typing chat. Keyboard doesn't show up. It's only on horizontal. Vertical it's ok
I completed mine and all I did was merge mats 🤷♂️
Two bugs for the price of one.
When doing the reward quest I discovered the bug with the counter. I thought I'm doing something wrong when it didn't add the material I produced. And all of a sudden I'm able to collect the reward.
When my extra march expired I received this mail. It obviously is for newbies not for experienced players with level 80 accounts...
I didnt craft anything else after posting that. But it was claimable about an hour later. Game has been very glitchy
Base merging glitch, makes you not be able to hit whoever u overlap
s1710
Sea placement is broken, Training and building suggest a placement on a space where is no room, as result, you cant train or build anymore
Where is major general's logo. And how am i able to do stand table exercises 2 times a day 😑. Yesterday lost 100 gems and now going to loose 100 gems again 🥺😒