🐞│bug-report

[hasty bronze]

entonces 30 boletos

todo lo anterior es solo suerte

[soft tinsel]

Y'all REALLY need to something about this stupid ticker blocking half the screen!

[modern geyser]

Are you talking about the banner? If so you can turn it off in the settings of the game.

[dry hemlock]

Ok lo explicare bien, al reclutar al nuevo heroe utilizas 300 gemas y automaticamente te da un premio al azar, hasta ahi esta todo bien, pero ahora al reclular a este nuevo heroe, uso 300 gemas, pero no me da nada, tengo que volver hacer click en reclutar otra vez para que me de algun premio, ahora si me entienden? 🤔 ese es el problema que tengo

[acoustic estuary]

I have a lady yelling for help in the game and i have no other apps open and all my sound settings are off

I have a video proof but o cant send it here

Please help me

<@&667608292981211136> <@&667607304300134430>

[austere needle]

Yes

[acoustic estuary]

How can i fix my problem that i stated above

[austere needle]

May I see a screenshot of your sound settings?

[acoustic estuary]

I have a screen recorded video showing that it follow me over 2 accounts and all my settings are turned to off

The video is 19 seconds

[austere needle]

But you can't upload the video so I would take that screenshot🤗

[acoustic estuary]

Thats my settings on 2 accounts on 2 different servers

[austere needle]

And I guess restarting didn't help

[acoustic estuary]

Nope I deleted the app completely and it didnt help restarted my phone and its some lady yelling for help with fancy music behind her

I wish i could make this up i have proof I promise

[austere needle]

It should be the sound of the add! Please force close everything open on your phone and see if that helps. If it doesn't you need to contact support in game

[acoustic estuary]

I guess i uave to contact the in game support

@austere needle thank you for trying to help

[main canopy]

I have been trying to upload photo and it doesn’t work anymore.

[burnt condor]

Maybe it’s not a bug strife

[modern geyser]

You think?

[burnt condor]

Let’s wait for qna

Ask in qna

[modern geyser]

With alliance droid, we noticed if you spam attack before the first March hits, all marches will count. For example, if you have 5 marches and send all 5 marches towards the droid before the first March attacks it, all 5 marches damages will count and bypass the 5 minute cool down.

Here’s reports. Check time stamps

[tame fiber]

I need any of you to check global chat of server 1491 please. İf you are online please Kindly check

[unkempt lion]

In the air odinum soldier, you wrote 200% attack on the navy, but it hits the same.

one is 82 normal soldier and the other is odinum soldier. Same damage on both. even normal soldier shoots more.

I didn't see a 200% difference in the middle.

either fix this error or give alternative option

[proud sail]

Please kindly dm your uid

[proud sail]

That is a 200% increase in attack power. For example, it had 1500% attack power before. Now add 200% to 1700%, which is equivalent to an increase of 13.3%.

[quartz valve]

When I take off my march inc on Amelia, it doesn’t show up when I try to put it on other hero’s

Any chance it’s a bug?

[proud sail]

check both pages of her skills

[quartz valve]

What do you mean? If it’s equipped to 1 I can do it to the Second page?

[past hornet]

I am unable to upload a PFP….each time I get a data error message.

[proud sail]

You have to take the skill off from both skill page so this skill will finally in your inventory

[charred bronze]

Can we get this fixed? It’s been an on and off bug for the last week

[analog cedar]

chat bugged again

[proud sail]

Please dm your uid

[analog cedar]

each shard cost 2 token 😴

[vestal edge]

Gems is spelled wrong 😋

[prisma pecan]

I’ve spent about 17k in gems yet only shows 3000

[forest junco]

why is my recruit layout came back to old, boring set up?

[analog cedar]

that's tresury points not gems count, you get 100 points evrey 330 gems.

[magic pebble]

I cannot pick a class. Can anyone help? Ive restarted the game - i see the icon but once the "buy this thing" pops up the class icon vanishes

[analog cedar]

send a ss

[austere needle]

In new servers there are a task that should be done by whole server before individuals can choose a class

[toxic summit]

So when is lv90 being release because it says i can upgrade my AI command center

[magic pebble]

What is the task?

[austere needle]

You can see it in your warzone monument!

[magic pebble]

Kk

[magic pebble]

Ive not played since the 400s so things have changed a bit for me! Thank you for the help

[austere needle]

Yes! It changes for the better! 🤗

[gritty grove]

My dock is full, but I can scroll down to a bunch of empty slots. Still won't hold anymore ships, though, since it's full.

[austere needle]

Are you on main server? The new animation belongs to EL

[austere needle]

Please see if restarting can help!

[austere needle]

Thanks! I have sent it forward

[abstract quest]

Can’t change or upload avatar

[hasty bronze]

Update your Game. Also restart you phone. Should fix

[proud sail]

Please dm your uid

[forest junco]

Understandable. Have a great day

[rough crater]

EL buff not Working
vit recovery speeed 10%
but vit each vit recovered in 6minute
@craggy anvil
@next storm
@austere needle
@b

[north breach]

Purchased Elite monthly Card cannot claim daily bonus.

[austere needle]

It says 6 hours left to next claim

[north breach]

I just purchased it and i couldn't claim it for today

Nevermind i see what happens it automatically applies the day purchased you don't need to collect

[proper fossil]

I made a in-app purchase and the same was deducted from my account but got nothing

[hasty bronze]

please do not ping moderators or devs. Check channel description. thanks!

[rough crater]

why dev can answer of bug

[hasty bronze]

They did but channel description / #📖│server-information say don’t Ping them. So don’t do it please.

thank you 😊 @rough crater

[proper fossil]

??

[hasty bronze]

Open ingame ticket - thank you buddy.

[proper fossil]

No reply on in-game ticket

[hasty bronze]

When open ?

[violet raptor]

Skills are not sorted and grouped together.

[proper fossil]

More than 2 hrs

How long will it take in general

[hasty bronze]

Around 72h @proper fossil

[modern geyser]

I think this is a planned bug. But do you guys have an algorithm that takes away comp badges every so often?

Last night I needed 1 more purple gem to merge Weapon Buff from lvl 3 to lvl 9. I felt like this has happened before, but now I KNOW, it's happening. Was looking forward to having it in EL this morning.

[high grove]

Cache is quite clear... support need to fix a bug on my account about system message that show only in EL and not in the server - i have to open 3 ticket because 2 times they tell that they fix and not really - now it works .. hope for little bit more...

[austere needle]

Have you opened ticket about this issue?

[proper fossil]

What is the problem here, I opened a in-game ticket for the issue and now can't even open the contact us option and no reply for 3hrs

[tardy jolt]

Only hit 5

[hasty bronze]

@proper fossil as I told already you need to wait. Don’t worry about it. Will be soon fixed.
And normally you can replay to your ticket. But don’t can open a second one

[burnt spruce]

Uhh my app is fully updated , all at latest version i think it is a bug 😅

[frail karma]

It’s across all 3 bosses in a day

[proper fossil]

This is what is keep on coming to my screen now

[hasty bronze]

@proper fossil do you have a stable internet? Check them. also update your App

[frosty finch]

Hello, with my server (703) we would like to know what the EL matchmaking is based on, we had once again an impossible matchmaking for us...

[true geyser]

I lose all my gems after every update. And no I don't buy things

[raw drum]

entire game lagged during last few minutes of el city capture

s846

how we suppose to play such important event with that much lagg

[steel gorge]

Please reshape El map so every gate lvl 3 has the same distance to eternal cit

This fact maybe lost us eternal land

At the moment from left and right the distance is shorter than from top and bottom

[low token]

I've paid for the monthly for 2 months now and didn't get my extra march....why?

[gusty patrol]

Cannot see the button to show my buildings, but game thinks I have at least a gold mine built.

[vivid willow]

can't login game

[round gulch]

Not getting the Pioneer Trial paid rewards.

[bold bluff]

Last night our leaders son had his phone and when he got it back it showsthis

How can we fix this

[final silo]

Usually its only a temporary mute so simply wait

[icy totem]

I had the same thing this morning. Upon it going away an hour later I have unknown purchases on my account so keep an eye out.

[proper fossil]

Yes

[proper fossil]

That's why I removed my payment method n all, thanks

[low token]

For the past 2 months I've purchased this monthly and didn't get my +1 march queue

[eager spade]

Didn't able to Purchase Coins ???

[daring carbon]

I lost my old account progress 😢, how can I retrieve it?

[modern geyser]

Fix your game, if I click on 'alliance help' my whole game freezes. Another bug in the bug's nest, we need a spider to catch them. 🤭

Oh and a bug report from one of my alliance guys who doesn't use Discord, he doesn't see anything when he clicks on the rankings/alliance rankings, his game freezes too

[crude viper]

Fight for Eternal City: several players started troops in time plus using speed ups. Troops never reached it. No reports nothing🤷‍♂️

[raven widget]

Who the hell makes these EL matchups. I am in 664 and the winner was beyond overwhelmingly strong. They had countless transfers and wiped every server without issue. They were on a complete separate level. Not their fault, it’s the Devs Fault. Their one alliance had over 25ff total CP. Absolute shameful of the devs. I am nearly vip 16 and I am done!!

[formal owl]

I am having the same issue with purchasing the new hero skill

[fierce briar]

@eager spade gift cards is now available in the country you bought it from

[hasty bronze]

Contact your AppStore ▶️Google / apple. The game have nothing to do with this notification

[hasty bronze]

How many March did you have now? Did you already bought permanent Card ?

[hasty bronze]

@formal owl same for you

[hasty bronze]

Go ingame - open a ticket - support will help you

[hasty bronze]

Try to update you phone. After that restart them

[hasty bronze]

Wait until time is running - it’s automatic process

[formal owl]

I was able to buy the packs with no issue. It was only the skill that caused issue. U think its still the appstore?

[hasty bronze]

Close the app. Check if it’s update to date. Restart than your phone. If it’s still not actived than contact ingame Support

[hasty bronze]

an error may have occurred during the transfer. however, this message comes from your phone. therefore from Google / Apple. therefore it should be due to the AppStore even if it was only temporary

[formal owl]

Ok thank

[high grove]

Like this? I just open a ticket... - freeze also when you see a red dot of message and you try to answer .. i have freeze issues from yesterday..

[glad lily]

Receiving duplicate (5) battle reports for every 1 attack... super annoying...

[frail karma]

Out of curiosity, did you have 5 marches inside at that time?

[rigid ether]

Bought the gem pack for 19.99USD for 1280 and it said double this time, did not receive double the gems.

[exotic elm]

Already closed the app and reopened. It allowed me to buy gems but not this

[rigid ether]

Well shit I wouldn’t have bought it if that was the amount for what I paid for

[glad lily]

I was actually going to reply to my own post... yes, it seems that it's 1 report per march... would be truly nice to simply reports for EL...1 report per battle since they all say the same thing, AND please please please have a completely separate mailbox for power station reports... we can't use alliance mail while power stations are in play.

[odd ridge]

Same within our EL group

[elder bough]

Is there a bug in undefeated troops of Tactical Master❓

The Elite troops appear normally when trained at their barracks, shipyards or air bases.

But when merging from lvl 79 units. They do not appeared as an elite units.
They just appeared as normal lvl 80 units.

[wary juniper]

We won at last sec on el and it didn’t give it to us literally last second and we won. But the other alliance kept the city. I’d like to report this bug

[proud sail]

Please dm your uid

[proud sail]

please dm your uid and the receipt

[proud sail]

Is it fixed ?

[proud sail]

Please dm the details

[proud sail]

Did you receive the receipt ?

[exotic elm]

I worked after awhile of waiting

[eager spade]

Thanks

[eager spade]

No Its Shows me Same Error

[thick flame]

I used a 24 hour shield today right before I logged off and it randomly disappear at some point cause me to lose all my troop.?

[modern geyser]

Yep, but it's fixed for me now

[orchid silo]

Graphical glitch at the very top you can see my level and you can see a little bit of the world map

[icy olive]

Does New hero Bailos's Skill working properly? ?

As the skill described, the attack buff should always be active like Nimitz and Saimon. But it's not showing actively. Is that a bug? Does the attack increase is applying properly? (I know the extra attack is chance dependent but the attack buff should actively apply like Nimitz or saimon)

[wind birch]

Estamos em guerra no servidor 1113 e o sistema fechou e não me deixa abrir

Estou sem escudo e não consigo acessar o jogo

[tropic hemlock]

Game is bugging out, can't visit alliance menu, can't use alliance chat, can attack a power station with 4 of my own marches in.

[hallow sundial]

Yes me too

But it's settled

[tropic hemlock]

Oh, it literally just came back, was like it for a few mins.

[hallow sundial]

Yes me too

[hasty bronze]

isso afeta todos os jogadores - a manutenção foi anunciada??

[crude viper]

It was bugging the last 10 minutes. Several players from our alliance attacked the eternal city in the last seconds and don't even have reports.

[bold niche]

We have lost the "flags" next to player name in World and Alliance chat

[torpid dew]

The flag of the Republic of China has disappeared, I am on server 861

[proper fossil]

Hello, I make some in-app purchase yesterday, same was deducted from account but didn't receive the same, someone here told me to open an in-game complaint, I did that too but today morning I saw that they close my complaint. Now what should I do

The reason to purchase was to increase my vip level to send more rose n getting the same after pop star event is not same...

[austere needle]

Sometimes after you pay it gets stuck in the store and doesn’t make it through to Topwar! If you try to fo the purchase again but don’t go through totally can help! When the payment is through you will get a receipt in mail

[proper fossil]

I got the game too

I got the mail too of receipt **

[austere needle]

Have you contacted in-game support?

[proper fossil]

Yes they closed my ticket

[austere needle]

Please dm me your UId, conversation with support and receipt, and which package you tried to buy

[austere needle]

I will send it forward

[halcyon flame]

Anyone had trouble buying Google play credit and then trying to use it the option closes and says gift card must be used in the country it was bought?

[austere needle]

It happens for the countries falls under google pay sanctions list!

[hidden forum]

989 hit same time or right after this. Sr is 950 with me and we didn't hold

[halcyon flame]

I dont understand what your saying.
My Google credit is legit 100% i can even use my card to buy straight out packs that i used to buy the Google credit

[austere needle]

So if your country is not one if sanctioned countries by google pay please contact them to solve the issue!

@hidden forum please take discussions about the game either to #857745203657834506 or to #☕│off-topic

[hidden forum]

Not discussing was answering her bug report that was ignored tyvm 🥰

[odd pine]

Our SVS is already broken… and it hasn’t even started yet.

S1202 (mine) V S1231… S1231 is showing like this, several bases cannot be seen, and even the ones that be seen (and ruins etc) cannot even be touched. It doesn’t come up with anything

We had this issue on our last SVS as well, which many of us reported. Our SVS is tomorrow at 1530 UK time. Please can this be fixed. We lost out on so many points last time, and now we’re going to lose out of loads this time too. They can attack everything on our server, but can’t do anything on theirs. Not exactly a fair SVS.

[halcyon flame]

Im USA, ive bought Google credit 5,000 times with same card.
I'll just ask elsewhere

[austere needle]

You should contact them!

[high grove]

They are trying right now ...

[bitter crest]

so i see prices decreased exclusives added except akatora? or will that be competed at reset? all the others appear to be in the store now though

[torn steppe]

She’s definitely broken. 🤣

[torn steppe]

Or this you new puzzle game? 😆

[native dirge]

Want to move to this server, but transfer application option is not visible

[austere needle]

Have you tried to restart the game?

[native dirge]

Is it Bug?

[austere needle]

Do they have an upcoming event? Or do you have any alt account there?

[native dirge]

I am from server 1314

I had alternate account there, but deleted, and they have SvS this week

[austere needle]

Try after svs

[torn steppe]

After restart everything fine. 😉

[bitter crest]

server is most likley to new to transfer out,

[modern geyser]

When we are going to get new challenge round in expendation base.

[idle urchin]

What is this?

[frosty bramble]

New hero ?? Umm…..

It’s a Picasso ?

[next storm]

Please update to the latest version so you can get rid of picasso's master piece for good

[agile panther]

Where can I find Akatora exclusive?

[unreal fiber]

Very ugly hero

[modern geyser]

I'm from 775... We have El and 722 is a part of same group . What I hear from everyone is the entire 722 is not able to see EL chat at all.. it's a pain when we want to call for a truce to tile hits.. please fix it

[analog cedar]

????????

[analog cedar]

after refresh on exclusive skill store

[obtuse stump]

Is this even right ?

Unlimited gems ? In 2 days ?

[austere needle]

You mean the CP ranking?

[obtuse stump]

Yes his cp is equivalent to the entire server combined in 2 days .....

I am vip 6 almost 7 and not even close to him

[austere needle]

You should claim it after reset!

[austere needle]

Then he probably is much higher Vip 🤷‍♂️

[humble badge]

I want to file an objection to the war of servers against 1313, they are too strong and there is no competition

[obtuse stump]

Maybe.... we will see

[austere needle]

Have they reported it to support?

[austere needle]

Please restart your game!

[analog cedar]

alright

[analog cedar]

hmm 722 might be

[modern geyser]

I think not.. all I got to know from other server players from el chat is that, some Chinese severs have this issues...

[austere needle]

They need to contact support in game

[errant egret]

I’m in server 814, but during EL capital War after we’ve taken capital, we still received notification our capital was taken?

[verbal agate]

I am from 814, we lost ownership one second after the shield started .
Sending the mail as proof

[errant egret]

The shield was effective too late

[tawdry ember]

we get email like that too alice 😩

[verbal agate]

Yea.. black ...
that means things are wrong...
Devs are supposed to have some control over such things..

😂😂

[tawdry ember]

even we get mail lost ownership at 03 seconds after countdown end 😂

[empty tendon]

Akatora skill not in skill store

[analog cedar]

update just cost is not reduced

[empty tendon]

??

[analog cedar]

update the game skills are added

[fair barn]

TopWar ... one second too late😅

[sour torrent]

Is anyone else not able to buy packs?

[onyx sapphire]

Reward when a server entered capital but didn't hold till end will he get this reward ? or who holds capital at end of time will get the reward ?

[fair barn]

first alliance who conquered Eternal City when the timer was ticking. Expired means no more reward

[sour torrent]

When I try to buy this orange circle shows up and then nothing happens

[onyx sapphire]

Any one entered capital but another server took it and held it , both will get rewards ?

[fair barn]

only one alliance who held it last before entering the peace status.

[onyx sapphire]

@fair barn thank you

[sour torrent]

Other ppl in my alliance having same issue. Cannot buy packs

[austere needle]

Super lucky gem pack?

[sour torrent]

Yes and also tried perk pack and the perk pack in value store

Nothing seems to be working

Actually just the daily supplies page. Value one is working

[rigid plinth]

What's wrong with custom reward it's not working

[shrewd compass]

i need to recover my account i don’t have access to my email anymore who can i contact?

[devout lichen]

The difference between EL MAP and the real location is completly offset

[frozen stag]

Still have not received anything for alliance transport upgrade that i PAID for its been over a week now since i made the payment. Ive sent proof of purchase via ticket but the devs seems to think im lying, im vip9 why would i lie about €20 when it takes over a grand to hit vip9? The event is over now because its been dragged out for so long

[dusk hemlock]

Is this a bug or something? Why do these say it is based off of Gold Mine Production but the amount they give is at a fixed rate and doesnt change based on gold mine production like they say?

They give 723dd with or without Gold Production Skills equipped (which should increase the amount these give correct?)

[crystal tundra]

It’s not showing my base in the middle of a fight and won't let me TP..

[modern geyser]

restarted game and phone still the same

[austere needle]

Please contact google

[austere needle]

Please update your game to the latest version

[austere needle]

Get out of El and back again

[austere needle]

Not the skill! The gold mines level gives different amount from each box

[austere needle]

Please DM me the issue, your conversation with support and your UId

[modern geyser]

I have

[austere needle]

In game support please

[austere needle]

Still same problem?

[modern geyser]

yes

[dusk hemlock]

But if the red shining chests give gold based off Gold Mine Production why do the gold production skills that boost gold mine production not also inturn boost the amount these chests give?

[lyric summit]

Chat is not working. It’s not updating or just skipping huge portions of conversations. Makes strategising for SVS increasingly difficult. Please fix this.

[coral tiger]

Do you forced to close game ? And restarted your Phone? Sometimes Android got some issues with catched data. Sometimes a catch clear help

[sacred obsidian]

So it's noted in the rewards that we get 50k in el currency to complete the tech tree. But in the reward state we don't get that? Why post that? Some wasted gems and time to max out for what nothing? That needs to be addressed in the future as it's very misleading.

[crimson willow]

Hello, I’m not sure who to bring this up to but my game glitched around 1815 today it was so laggy and I was trying to build troops. It easily took 15,000-18,000 gems and I’m pretty upset about it. I’m not sure what can be done but I would rather have those gems then the troops. The entire game was laggy and multiple people were complaining about it as we were trying to make a push on another alliance

[sacred obsidian]

👍

[modern geyser]

My radar has 4 missions but currently showing only 3

[shut topaz]

Why this happened? He was defending and his supers doesn't went to repair, the hospital was empty and after that, it just still empty

[agile panther]

Completed my EL tech tree and need those 50k coins😬😬😬

[austere needle]

Please contact in-game support

[analog cedar]

that's the item description ☺️

[modern geyser]

New bug new bug

[odd pine]

Hello. We still have this bug and our SVS is this afternoon…

[night creek]

Toujours aucune nouvelle du service topwar, plus de 10 jours avec les bugg d’achats iOS !

[cerulean solar]

Visual bug, script colour don t match

[storm lichen]

Currently in Eternal Lands, many players experiencing a "glitch" we'll assume. We scout a Power Station that were sitting right in front - get the report, it shows what players are in there and their troops, but when we attack we're faced with a completely different set of troops and loosing battle.

Many eyes are on the power station, no one is sneaking in.

[storm lichen]

Here is similar report from alliance member... scout / battle / scout

[warm dome]

It’s not a bug. That player sent multiple reinforcement marches. Theyre using Diana to cover up their main march for scouts. You can clearly see it’s multiple reinforcements by the amount of troops sent.

[storm lichen]

So that's a skill of Diana is to conceal scout reports?

[warm dome]

It’s a tactic. Not solely Diana.

[storm lichen]

Look through the list... It only shows one march

[warm dome]

It shows the first heroes sent only.

The second march heroes are hidden

[storm lichen]

That's still a bug in my opinion

[warm dome]

#📮│game-suggestions may be better then. Ask to show all heroes

[storm lichen]

Yeah agreed

[empty gust]

Wtf when did language bug getting fixed? This is started from 4am this morning yet its already evening no one fix it?!!!!!! The hell did you guys doing? Others game already fix it within 2 hours is still get protested by the user. You guys didnt really think we are important to you? Wtf we can't communicate well in game because we cant translate certain language

[analog cedar]

the vit recover buff isn't working

[modern geyser]

For a while now.. Viet language is not getting translated in game.

[lament sun]

https://cdn.discordapp.com/attachments/663980002970173440/865925209139576852/Screenshot_20210717-125630.jpg
https://cdn.discordapp.com/attachments/663980002970173440/865925209538428928/Screenshot_20210717-125715.jpg

I would like to know if this is a bug since placing Bailos after 914 does not seem to apply her buff towards 914 burn calculation as his animation finishes before Bailos triggers her buff. I have seen this in the past with Villiers but I haven't tested it recently with her. Please look at Bailos and Villiers situation. Thank you

[gilded bane]

Translator broken

[empty gust]

WHY IS VIET TRANSLATOR HAVEN'T GETTING FIXED TILL NOW? WHAT In the holy palace ARE YOU GUYS DOING THIS WHOLE DAY??? WOAHH THIS IS Awesome

[proper fossil]

Since in gold boxes it is written according to gold mine level , gold will be given ... Still I am getting the same with level 79 gold mine +base level 80 and level 80 gold mine +base level 80. It seems gold box work according to ur level not gold mine level

[heavy trout]

@empty gust please watch your language #📖│server-information please edit your message, if you will edit your message can be stay, without that i need to delete it

[mossy delta]

Vietnamese translation isn't working from this morning

[empty gust]

Done

[heavy trout]

Thank you for understanding and edit

[empty gust]

Sure! Now please tell the dev teams to fix it man. Its hard to communicate with our vietnamese friends since morningm many missed event and wrong coordination make alot of mistakes by all the player in the alliance

[heavy trout]

Reported allready

[upbeat ibex]

1301 vs 1345 svs is sticking im right next to the wifi box and it is lagging

1343*

[half tartan]

I lost all my 82 units, they didn't went to the repair facility and it was empty..

And this is also the warzone?

[covert dew]

1212 still getting g location errors.....4 so far and it is only 20 minutes into the game!! Ughhhh

[half tartan]

Also had location errors here..

[modern geyser]

My base is burned without any hit. All is burned. Svs is shit does not wark anything

Impossible de mettre le bouclier alors que je ne fais pas le SVS merci j’ai tout perdu.

[severe badger]

CAN YOU PLEASE FIX THE LAG IN SVS IM TIRED OF LOSING TROOPS CAUSE OF LAG

[neat cargo]

Svs broken again!!! Ffs lag is unbearable and by time you've managed to load somet up you've been ported and lost all troops. Seriously?!??

[cold reef]

I agree. Svs lag was bad. And it was saying March failed but I had troops. We lost but it was close. Could’ve made a difference.

[carmine frost]

During svs I mostly couldn't see my own base when I moved it and march failed while I had still all my units, marches appeared out of nowhere and went to nothing while there was actually a base. Lastly scouting took really long sometimes up to 15 seconds

[modern geyser]

Try to port and says failure, try to attack says no troops

[cold sparrow]

s1251 location errors game freezing when entering the enemy's server march failures and lots of lag during svs

[ornate trail]

Svs was severely lagging and troops failing to send

[opaque tiger]

S1211 vs s1258 lagg causing me to get hit, not allowing me to port due to "Location error" caused me losing my vakhalla.

[rugged steeple]

CANT PORT TO ENEMIES BATTLEZONE

😂😂 willy

[opaque tiger]

Get out of here leya 😂

[open marten]

SVS lagging again. Y’all need to sort this out. We plan all week only to get location errors and fail to send Troops.

[rugged steeple]

Another buggy svs

[digital musk]

I had the same issue, had to use 2 ports. At least once when I was burned and ported my base wouldn't show on the map, same glitches we had before.

[lethal trench]

SVD still lagging and this repair Thing is shit too

[opaque tiger]

100% tried to port. Couldn't port

Lagged, caused me to lose valhalla troops.

[split cedar]

I lost alot of troops during svs cause of lagging issues. This is so frustrating. This needs to be resolved a.s.a.p we spend alot of time and money in this game. And just want a great experience. Without issues.

[lethal trench]

When I wanted to port I had to press the port button 10 times

[digital musk]

Alot of money spent on this svs, leggy and was not fun

[lethal trench]

All my valhalla and +1/2 troops gone

[open marten]

S1211 v s1258 massive lag issues. Not acceptable

[steel perch]

Bad SvS. Location error everywhere 😑 got smacked a fair few times because of it. We’re back to lags again

[digital musk]

S1162 had the same issues

[rapid mural]

1138. All vahalla troops gone. Never shown repaired. I hit ppl and they disappeared

[cyan ginkgo]

The lag was really bad, couldnt scout and at one point my base teleported almost a full minute after I used a teleport. I had to restart the game multiple times.

[digital musk]

1162, same got burned waiting for it to port and frantically hitting the screen.. the idea of svs but thats not playable

[frozen lotus]

Can we have 1 svs with out lag?

I got 0d before I could see my base

[jolly falcon]

S1202. I went to svs, ported next to a ruin and I could not see my base. I hit the ruin and cleared it out. However, a much higher base ported next to me but I never saw it because the bases were I visible and it wiped me out!!!! Arggghhhhh

[quaint dew]

Another SvS full of glitches

[chrome dawn]

Why I can’t hit his guy in EL while is power station is not activated?!

[empty gust]

PLEASEEEE FIX THE VIET TRANSLATOR!

[neat cargo]

1202 SVS completely broke for us. Thanks guys

[frigid gulch]

1258 svs was so laggy!!

I lost a lot of troops which couldve been dodged easily!

[modern geyser]

Seems to be something wrong in EL today… Attacking enemy (different server) and not showing, show they were still in tile, until I closed app a opened again, and my points in military supplies has stopped on 1100..

[chrome ridge]

SVS serveur 1054 contre 1014 encore des bugs sur les téléportation n’affiche pas les objets sur la cartes donc je me suis fais brûlé 2 fois pas cool pour les troupes

[edgy remnant]

during svs my world chat went blank and i couldn’t see where anyone had posted cords of people

[random zodiac]

Couldn’t port as the world map wouldn’t show a space. Resulted in being attacked and ported. SvS is full of glitches. Won’t be doing it again. Waste my money prepping for this to have all these glitches.

[red mango]

That was the worst one yet. Skip lag. Couldn’t see attacks. Couldn’t port. Last one was decent but this one was the worst

[toxic talon]

Svs issues yet again, seriously after all this time the optimisation should be better! Lost so many troops due to lag, poor update times, clearly dont look after you players no compensation from the problems with Odinium last week now this probably wont get seen or thought of, just money grabbing at this point no ethics

[random zodiac]

Seriously after the amount of money we put into this game they should be able to fix this. It’s a joke

[marsh fractal]

S1191, svs was very laggy. Map wasn’t loading and for some reason it kept saying I could port outside the bz even though it was in the battle zone 😖

I couldn’t port*

[atomic lotus]

S1015 many lags, and my valhalla is gone without getting destroyed

[lyric summit]

SVS so laggy and glitchy. So many location errors, no ability to port or attack. Frustrating when you spend to play.

[woven lagoon]

Aujourd’hui, pendant le svs, j’ai été expulsé de la zone de guerre comme si j’avais perdu alors que j’ai gagné le combat. 😡😡😡

[river kindle]

I got hit by someone under a bubble today for svs, how was your morning?

And then I ported on top of someone else's base and got stuck there

[heady lotus]

Im done even trying with SVS! Every time it's plagued by glitches. I couldn't port to the other server battle zone so I could only get points from defense. Then it randomly ports me I to the enemy server and restarts game. Then I couldn't move within enemy server or move out so I got wiped. Then the game restarted again and dumped me back in our server. I wasn't able to

[frigid leaf]

S1133 emergency repair has once again not worked at all... All valhalla units have been degraded 😒. I hope there is compensation for this

[trail osprey]

I loose my odin troops when I attacked a player, they didn't went to repair shop. Even though my repair factory is empty

[glacial glade]

Server 1014 once again had considerable problems location errors, on the lagging so that it took seconds until you could even port !! And if it then worked LOCATION ERROR WOOOW !!! As a result, over 130 vahlhalla units broke again and the conical one mekne workshop was free! And leine vahlhalla units in repair! Do you actually know what it costs ??! People can do it with your ***** servers and if there is a decent compensation

[modern geyser]

Emergency repair didnt work, and it lagged like crazy. Also, haven’t received awards yet

[severe badger]

svs is Turing out to be a joke

[hot wren]

Server vs server connection was dreadful today 1014! Couldn’t even log on

[trail osprey]

And there is problem in moving base quickly..

[grave spruce]

Scaramanga at 2* should make 11vals a day bug only makes 8 as if its 1*?

[daring quarry]

I couldn’t port to the enemy side and it didn’t show my battlefield at all.

[ivory shadow]

That svs was horrible! The lag was so bad I had to keep logging in and out and got my base destroyed a few times because of.....

[cosmic isle]

Lag was extremely bad this svs. Last one had some lag but this was almost unplayable

[cyan fog]

Lag was horrible for Canada players like 3 of us lost our Valhalla before even getting in to do anything

[trail osprey]

My server is 1010 and I lost my Valhalla troops in attacking svs, didn't went to repair factory even though my repair factory is empty

[upbeat quarry]

Heavy lag and location error (unable to port) during SVS at server 1036, totally unacceptable !

[modern geyser]

Svs location error was happening today

[vague pagoda]

SvS Scores have been separated by server but rewards are based on overall. Second time we have been matched against servers ridiculously lopsided. (This time we scored 0 points) dumping thousands of gems for ports, scoring over 100k points and then getting 600 reward tickets is absolute garbage.

Either decouple the rank rewards for servers or fix the broken matching system.

[blazing spindle]

Second svs in a row I’ve experienced major lag and location errors by the mass!

[rare matrix]

Svs 1162 why can't yall get this right or make it right. Location error, March error, click to go to the ruin it puts you 2 grids over. Having units and clicking on March and it pulls up goose eggs and youre looking at the que full but won't send. Y'all love our money and won't fix things

[digital musk]

1162 had the same issue with the repair factory

[rare matrix]

Totally forgot about that, repair and it takes our speedups yet does nothin then it blink 45 seconds later and they are repaired over and,over

[digital musk]

1162, base lost, double porting because you couldn't see the base and lag..

[rare matrix]

I ported and looked I was where I was ported and they were hitting a ghost of myself where I had been. That was the first time that had happened but happened several times

[digital musk]

I haven't seen compensation come close to what it actually costs us and then the inconvenience when teams put alot of preparation, coordination etc..

[rare matrix]

Dang right PTL

[digital musk]

Yeah same here Hysteria

If they can organise a baby sitter to start in 3 hours when the kids wake up, that would be good.. 🤣🤣

[odd pine]

S1202 another horrifically bugged SVS. Which I have been telling you about for the last few days. Below are the issues… that we report EVERY SVS!!

• Most of us couldn’t do anything on the other server as bases weren’t showing but the levels were so we know something should be there
• most of us unable to even touch anything on the other server, ie, when we pressed a base or ruin or DF etc it wouldn’t bring up any options
• horrendous lags on the chat
• horrendous lags on the map showing anything
• when we ported a lot of us couldn’t even see our base and ended up getting attacked because we were trying to find our base
• ‘location error’ when trying to port
• nothing happening when you click to confirm location you wish to port to, it just vanishes and you have to try somewhere else (resulting in attacks)
• several players lost battles for absolutely no apparent reason (higher stats & level dying when attacking someone lower)
• emergency repair doesn’t work so why do we even have it
• enemy bases not showing when we can see the redlines and then suddenly the base appears several seconds later

Ridiculous as normal really

[lime yacht]

Kuruzo seems to not be working for me 😩

[digital musk]

Babyguv, that post captures it perfectly.

[warped goblet]

I got zeroed multiple times due to location errors and the lag was so bad. I wasn’t getting scout reports back till like 2 minutes after the scout

Exactly what babyguv said!

[young frigate]

s1255 svs was so so leggy today building and bases would not show until after clicking in and out of my base several times. This meant people were attacking me from invisible bases. I even took a screenshot when it showed no capital building.

The location errors for porting were also incredibly annoying as would not port time and time again

TOP WAR YOU NEED TO DO SOMETHING ABOUT THIS!

[late dome]

1245 Location errors invisible bases lag lag lag. I lost all my troops multiple times and spent thousands of gems over your game glitches. SvS is still jacked up.

[hexed oyster]

I loss all of my Valhalla, none when to repair, what a waste of money and time

During SvS

[opaque tiger]

Valhalla troops gone due to lag.

[buoyant stratus]

Alex 2 shard

[zinc sorrel]

1272 vs 1244 when porting base didn't show. Capital and silos were missing and the while map was devoid of details. Lasted from 10:15 am est until 10:35 am est.

[mystic viper]

Lag on svs server 1054 also, lost all my troops and valhalla becous of this... Not The first time!!

[glad quartz]

1211 port issue during SVS and lag time

Can we please revisit the way SVS works and how it lags disrupts players and gives an uneven chance. Porting lagged and loading lagged causing a few of our players to loose a big amount of Valhalla units that are very costly to make. This was between server 1211 and 1258.

[split bolt]

I lost over 300 Valhalla’s because of the lag

[sand wadi]

It seems to be a continual problem and we as players keep paying with no fix. This lag has to stop! I’m on the bottom end of P2P at VIP 11 and I’m going to stop paying if you can not fix these problems.

[cyan fog]

Bye Valhalla troops hello lag at the beginning that basically just Wiped the attack team.

[austere needle]

Do you have SVS?

[sand wadi]

Yes 1215 vs 1275

[cyan fog]

He went against us , and lost… even though their server was … 2/3 times our size

Lag wrecked both sides really

[austere needle]

You have SVS too?

[trail osprey]

Can some tell me why my Valhalla troops died during SVS why they don't went to repair ??

[austere needle]

Would you please explain more?

[austere needle]

Which server was it?

[trail osprey]

1010

[half tartan]

Here on 1075 the same happend as crank

[solar sierra]

In 1296 between lag, location errors and invisible bases we all lost every thing. Multiple times. Never mind the Vals.

[empty radish]

When searching for closest food/oil tile, search algorithm finds always tiles which are 144km away

[cyan fog]

_> those are lvl 1 do you even have the lvl for the plot at lvl 5?

[empty radish]

Thx, I’m confused after EL, my bad, thx🤜🤛

[cyan fog]

👍🏼 happens to all of us at times

[austere needle]

I list servers which had lag during SVS, if you don't see your server in the list and had problems during SVS please let me know :
1215,1275, 1010,1075, 1003, 1296, 1054,1211, 1258, 1272,1244,1245,1255, 1202,1162, 1036, 1014, 1133,1015, 1191,1202,1162, 1251, 1212, 1252, 1298, 1301, 1345, 1261, 1132

[half tartan]

@austere needle thnx for working on it, to bad that it happens again.. it would be nice to solve these issues..

[sturdy path]

1252 vs 1298

[austere needle]

It's not my job to solve the issue! I am only a player try to help so problems get addressed! But I really hope it gets solved

[half tartan]

Haha ok, let's say you are a part of the solution then

[prisma imp]

1261 vs 1221

[clever blade]

Is this error or bug ? For own alliance fortress build

[austere needle]

Try to restart see if it changes

[hollow kelp]

In the 1446 server there is no arms race a few days ago ...

[clever blade]

Can anyone reply for this ?

[austere needle]

It is going over to the old server's schedule! It will be back soon

[hollow kelp]

Thanks<3

[austere needle]

🤔 I guess you want to keep your shield ! Does other players get the same message?

[sand wadi]

If you attacked and lost they die, if you defend and repair is full they die

[trail osprey]

Then what is the role of emergency reparing ?

[clever blade]

I don't get it , it clearly wrong message

[clever blade]

I'm not attacking anyone, I want to help build my alliance fortress

[sand wadi]

Emergency Repair from my understanding is for just Valhalla’s but you have a limit just the same as regular repair. And from my understanding if you have room Valhalla’s will go while defending. Attacking is different. If you lose they they die.

[tawny lion]

The "contact us" button is not working. It's dead. I pressed it so many times and nothing opens up. Please help me. My chat is blocked , I don't know why , I am unable to talk with anyone.
I have made a video also on this.

[trail osprey]

Thanks, and this is clear to me emergency repairs is only for Valhalla troops and I am asking for the same ..

[wide mulch]

S1132

Location errors on empty spaces and bases etc... Didn't load

[sand wadi]

Were you attacking or defending? Do you have a screen shot of battle

[stuck grotto]

I tried to purchase transfer tickets in world where the option for ‘buy 1’ or ‘buy x5’ buy the transaction doesn’t process. Is this because my server is currently in el or a game glitch? Thank you 🙏

[jolly falcon]

@austere needle on 1202 there was also the issue of my base being invisible. I teleported next to a ruin, cleared out the ruin, paused thinking it was strange that I was getting away with it and then, boom, hit by a base that must have been next to mine but wasn't visible. Awful awful start to svs, did not really come back from it

[wide mulch]

Lost 120 valhala tanks from the first 10 minutes because of the lag and huge number of people specially after a merge . Server 1132

[clever blade]

@austere needle can reply for my issue ?

[warped goblet]

1003

[austere needle]

Does others get the same message?

I list servers which had lag during SVS, if you don't see your server in the list and had problems during SVS please let me know :
1215,1275, 1010,1075, 1003, 1013,1296, 1054,1211, 1258, 1248, 1272,1244,1245,1255, 1202,1162, 1034, 1036, 1014, 1133,1175, 1015, 1191,1202,1162, 1251, 1212, 1252, 1298, 1301, 1345, 1261, 1132, 1395, 1417,

[austere needle]

It could be because of El

[clever blade]

Yes it's same , even I updated app

[austere needle]

Last line first two numbers 🤗

[sturdy path]

Sorry

[turbid radish]

Hello we have same issue in 1248

[warped goblet]

1003 had a bunch of location errors and bases not showing up

[austere needle]

It's on the list

[warped goblet]

Cool ty

[gleaming veldt]

1395 vs 1417 had lag issues as well

[zealous path]

Whenever i try to reinforce the fortress or power station in Eter al Land it shows this message. Is it a bug or is designed this way??

[daring quarry]

1345. I could not port to the enemy war zone, and my war zone wasn’t showing.

[reef nymph]

Pls add 1175, location errors not shown bases

[modern geyser]

@warm musk @river kindle

[river kindle]

1034 was really bad today, I've never personally experienced the lag until today but it killed me today, I couldn't port and it didn't even give me the option to move, other people couldn't even see their bases and I had people from the other server attacking me from under bubbles so I couldn't hit them back

[clever blade]

@austere needle , here is ur second confirmation from same alliance , if u want more let me know

[coral coral]

I can't get Lucky Fortune to load
Update. Was able to get it to load after reloading the game several times

[steel perch]

1013 had multiple location errors due to lag

[merry abyss]

I cannot change my picture without it being displayed completely shifted!

[rugged drift]

Not sure if its a bug or #📮│game-suggestions but the DF & Guardian search doesnt work across EL Zones.

[hidden pagoda]

If i can not be wiped by the time map loads that would be nice just a thought tho

[dry depot]

1393 when speeding up at times triops would hit enemy base sit there for 2-3 seconds then just disappear allowing enemy to tp this was during svs

[flint verge]

SvS S1117 none of my valhalla planes went to repair, just straight back to the level i made them from. Both repairs were empty it was the first hit

[rose rivet]

1064 faced 1035 this morning in SvS. There were many glitches where trying to port would prompt ‘invalid function.” Fully healed bases would go to ruins and send march and it would say no units then I got creamed. One of players game crashed from all the glitches. Granted, we still would have been slaughtered by 1035 but too many on both sides had issues.

[lyric summit]

1064. Lag and errors were awful. Probably the worst glitches I’ve had during an SVS so far.

[quaint dew]

1163 did as well, we all sent in tickets. It was glitching so bad location errors failed attacks etc.

[modern geyser]

S1290 Valhalla's Lost again and not put in ER even when Repair facility was filled. The few in the repair facility were downgraded. Waste of Item Speed Ups, Gems, Odinium and resources, if they just keep disappearing.

[empty gust]

I know maybe this issue was not important to you guys. But Viet translator is error and can't get translated. Please fix it. Its been 2 days and yet not getting fixed. This is frustrating we are international alliance and we can't communicate with our member.

[modern geyser]

Side Note: I am strictly speaking Defensive losses

[empty gust]

Come on! Today been a day 2 for this problem. Please fix it immediately

[soft rover]

1231 game kept on freezing during svs, this way it's almost impossible to play

Either you guys fix this or it's better not even make the event. The time it takes to lunch an attack its ridiculous, when your troops leave your base the guy is long gone and already lunched after that.

[soft rover]

Same issue in 1231 for many players, units not going to repair even with repair facilities empty.

[pure valley]

1268 is too. Thats many lag

[tardy thistle]

Translator is really buggy, Spanish isn’t being translated well

[onyx heath]

I keep getting an error when intercepting during supply…wouldn’t let me attack or add more units…

[cloud vale]

Some buff names are not being replaced in the scouting reports. I have no idea what these are.

[lapis onyx]

Every single supply I get glitches. I have 80% March speed but still am super slow, I can't attack anyone even if I'm right next to them. For example, today someone even went over my base and it still said I'm too far away. Also supply boxes don't show up at all. It's like the event isn't going on. I have to constantly reset the game just in order to play. Server 1136

[lime yacht]

Bug report: my Kuruzo hasn’t worked at all today.

[modern geyser]

BUG ! kill it ! kill it !

[lime yacht]

Why no responses to bug reports?

[boreal rivet]

If they have two marches why can’t I see the second set of heroes

[modest blaze]

World boss?

[indigo bronze]

No world boss on 1164 at 12am est spawned late

[modern geyser]

Compensation I hear 👀😂

[distant nexus]

12.9B/13.0B

[proper fossil]

1107vs 1084

Can't even attack

[proper fossil]

1 whole min for scout, In between someone burn d me

[rare matrix]

Same wouldn't march

[cyan ginkgo]

@austere needle server 1272 had a lot of lag during this last svs.

[rare matrix]

They arent gonna compensate us with any thing that will amount to helping with,the loses we took. But they'll come out with eye candy and charge a hefty price

[austere needle]

I list servers which had lag during SVS, if you don't see your server in the list and had problems during SVS please let me know and please only your own server not the server you went against:
, 1010,1075, 1084,1003, 1013,1107, 1117, 1296, 1054,1211, 1215 , 1230,1258, 1248, 1244,1245,1255, 1272, 1275 1202,1162, 1034, 1035,1036, 1014, 1064,1133,1175, 1015, 1191,1202,1162, 1163,1251, 1212, 1231,1252, 1268, 1272, 1290, 1298, 1301, 1345, 1261, 1132, 1395,1393, 1417,1230

[velvet aspen]

Took 40-50 second to open because of this my delicious 100 Valhalla base run away 🙂

And my game is slow from some days opening base and map take a lot of time to show troops and building

[velvet ginkgo]

My hrf not work on svs my navy lost to army rival

[late tulip]

I am muted for spamming, and the customer support button isn't working, When i press on "contact us" button it does nothing... It's more than 15 hours since i last talked in chat

I need help ｡:ﾟ(;´∩`;)ﾟ:｡

[velvet ginkgo]

Here is my proof hope moderator look into this matter

[ruby light]

It was displayed a shield over my base, on the other server at the svs, but it was still possible to attack me. Server 1175/1174

I wrote the support first

[lone beacon]

Any weakening tower involved?

[red solstice]

I am not able to build my island at level 42. Doesn't anyone know what to do?

[fathom tendon]

I loaded up the supreme week card package successfully but did not receive it. Reported game publisher has not responded

[peak wagon]

map is bugged, annoying. please fix before next EL.

[upbeat ibex]

So i lost all my moves just because i did it and it wasnt moving ? Waw

[fathom tendon]

I paid for Small Package (Top War: Battle Game) item, I loaded it wrong, need answer from game publisher

[drowsy crypt]

Why csnt we hit a person in a unpowered power station area why must I remove the building. This makes no sense.

[modern geyser]

thanks

[oak wedge]

1230, 1274

[austere needle]

Please uninstall the game ( make sure your account is bound) clear the cache and reinstall it

[austere needle]

Players inside their territory are safe from being atta ked! You can only attack those outside if their territory

[austere needle]

Did you got wrong package or you didn't receive the package?

[fathom tendon]

I did not receive the package

[austere needle]

If it doesn't happen the first time I suggest to force close the app before trying again! But for now I would advise you to contact in-game support

[austere needle]

Please go inside base and out and if that doesn't help please restart the game

[fathom tendon]

I have contacted many times but they do not answer

[austere needle]

Have you got receipt in mail?

[austere needle]

When did you contact them?

[austere needle]

You need to wait for your server members to do their task too

[fathom tendon]

I've been in contact with them for a week

Now I lose faith in them.

[austere needle]

I can't open it! Would you explain it?

[fathom tendon]

A small amount but they let me down

There have been a lot of people like me who are feeling frustrated by the way they are treated

[austere needle]

Did you receive a receipt in mail?

[fathom tendon]

Will I receive a receipt in the mail and a successful delivery notification

[austere needle]

Would you please DM me your UId and the package you paid for and a screenshot of your conversation with support?

[austere needle]

It shouldn't last more than 24 hours! Please dm me you UId to check why contact us doesn't work

[modern geyser]

It's been around 2 days since Viet is not translating ( I think). Is there any update from devs about it incase?

[ashen fern]

Map on 992 is buggy when entered.
Normally it should center your base but it opens anywhere on the map between 20 and 150 Km away from my base. 🤷🏻‍♂️This happens especially when the game was just started. Don't know if this was already forwarded to you...

[empty gust]

When The Holy stuff di you guys going to fix it?! Its really annoying that we cant communicate for 3 days. Ruin open will be tomorrow are you guys really let this destroying our fun?

[peak wagon]

thanks for the advice, but the bug I reported is not the temporary failure, but a problem in the game that is persistent through game restarts. I face it everyday since EL have started.

please forward it to the dev team, they will understand the source of the problem

[sharp grotto]

I bought a pack of Rs 799 and being charged for Rs 3039(IOS) what to do now?

[peak wagon]

thanks for the explanation Teddy😊 would be nice if the bug will be reported to dev team.

[torpid dew]

The flag of the Republic of China has disappeared for a week and it is still unresolved

[upbeat ibex]

I got through but i lost all my moves i had 8

[empty gust]

When did viet translation getting fixed lady?

[gritty flower]

hello. we having problem to translate vietnamese language but other language is fine. is this the problem with google or this game?

[limpid agate]

So, I'm calling bug, but can anything explain ruins quest math to me? If our top 5 have more than 100 refuges, then how do we not have 100 refugees? The daily limit of 10 does not apply to this, I've watched that.

Thanks! Makes perfect sense, I just never thought of it because I only look at quests in the morning before coffee!

[ocean shuttle]

My medal of honours from military support not adding on to overall total when i use from inventory..

[austere needle]

I am going to send it forward! What is the issue with the translation?

[raw loom]

The viet language won’t translate

To any language, English or otherwise

[lime yacht]

3 times I have reported this and still no response: Karuzo has not worked for me in 2 days.

[modern geyser]

So I putted up a 24h shield today in EL, after a couple of hours, I came back online and my shield was gone. Also no report that my shield expired.

[lavish timber]

Vietnamese translation isn't working in EL chat

[languid siren]

Bailos is glitched. Can't buy her or the skill. Thought this was just a fluke.

[rotund glade]

I don't think that's right lol

[twilit siren]

@lime yacht please do not post gif. #📖│server-information it is not related bug and not necessary

[oak wedge]

Did you add 1230 to this?

[wide coral]

Shows 2 troops under damage where are those?

Why is this game full of bugs🤔🤷🏻‍♂️🤷🏻‍♂️

All ready searched those dead troops but non are there bro

[modern geyser]

Can't read the memberlist, game freeze immediately

[wide coral]

That is the reason why I sheared the screenshot

Allready did bro...

I just can't understand what's the problem..

🤦🏻‍♂️🤷🏻‍♂️

[shy citrus]

Every time I tried to reinforce this happens

[austere needle]

Isn't it between your march on way it's back?

[austere needle]

Please DM me your uid

[austere needle]

Is your game up to date? Please try to restart the game and if doesn't help please delete the game ( make sure it's bound) and clear the cache and reinstall it again

[austere needle]

Go back to your base and out again!

[austere needle]

Have you tried to restart the game?

[modern geyser]

Yes, the game and the phone

[austere needle]

Please try to reinstall the game! Make sure your game is bound and clear the cache if you use Android

[austere needle]

May I have a screenshot?

[austere needle]

May I see your shield stat?

[modern geyser]

It isn’t in the records, I already checked and that’s the strangest thing because I saw my shield around the base. Nothing bad happened, it’s just strange that I don’t find any record about it but it really was there

[austere needle]

How doesn't it work?

[austere needle]

Does it say it has started? Or that is note in the record either?

[modern geyser]

No records at all, I probably didn’t get my shield up but because of an error it showed me the shield for a couple seconds while it wasn’t really there?

[austere needle]

Do you have EL?

You get some seconds shield when you travel in and out

[modern geyser]

Yes and yes I’m aware of that but I was in EL for a while already and I needed to go, so I pressed the buttons to get a shield up and it showed me a shield around my base. So I went offline and after a couple of hours I came to check and I saw my shield was gone. Like I said before, nothing bad happened so it’s no big deal right now but in another case I could be burned and that is why I reported it. 🙂

[austere needle]

I understand! You can make a ticket in game support and they hopefully check it for you!

[shy citrus]

Yes, I'm using pro gamer mode

Files cleaned and game reinstalled, and still having the same problem

And some others player's are having the same problem

We are doing EL and it's causing us problems during the fighting, making impossible to reinforce Power Stations, players or attacking. The playing experience today has been pretty bad

[frail finch]

10/10 bug, player was removed from alliance yet his marches stayed in eternal city capital

[peak mauve]

This is EL not most sub account that can shield, this is 3 time they do this to us, put up 100s of small bases that have 24h shield so we can’t get gates and buildings

[arctic socket]

Idk if this is a bug but our troop ruin was level 3 and gave us 7 troops. Now since we got to level 4 it went down to 6.

[peak mauve]

It is war of legends not make most sub accounts and shield, why even have shields in EL?

[broken burrow]

March was in capital 2 mins before end with valhalla, I got no report on defeat and have lost no valhalla. I watched my march reinforce and not bounce. 🙄

[jade moat]

update now a lot of bugs, bad update

[lime yacht]

Oh; so you’ll reply to my GIF but not to my bug report? Interesting. Thanks.

4th time reporting and still no reply:
Kuruzo did not work for two days in a row. What gives?

[austere needle]

How do you mean? The skill is not working? And how do you notice it?

[lime yacht]

Correct, I have him at 2 star and a level 3 exclusive so I get 40 free troops per day - pretty crucial during eternal lands. I noticed it because, well, I didn’t get the troops lmfao. Every time I would tap on the training button a tank would just be added to the queues instead of the instant train after reset each day. I tried resetting the app, reinstalling, nothing worked.
Kuruzo worked today for me finally, however I missed out on 80 troops that could have been used in the fight.

[austere needle]

If you want to merge them from there you have to remove from other pages too

[jade moat]

does it have an effect?

[austere needle]

You can’t merge them if they are assigned on other pages

[jovial wadi]

You probably don't consider this a bug, but I spent over 3000 gems today just trying to get the best "reward quests".
I kept getting the quests I had already rejected. You'd think after having been rejected time and time again, that eventually you'd get the ones you need while spending a reasonable amount of gems.
There should be a set amount of gems spent after which you should be able to choose from a drop-down menu. So frustrating. This is one of the reasons I'm seriously considering quitting this game.

[austere needle]

Have you contacted in-game support?

[jade moat]

ah i saw it, sorry i dont know hahaha

thanks

[austere needle]

👍

[lime yacht]

How do I do that?

[jade moat]

😅

[austere needle]

You mean daily tasks? What were you looking for? 🤔

[jade moat]

see you bug

[austere needle]

Go to your profile and choose contact us, then you see a little symbol on top warning headphones, tap on that and choose the category you need help with

[lime yacht]

Okay, thank you. They’ll be able to help?

[red magnet]

Shouldn't these give the same amount of RD?

[jovial wadi]

I'm in EL, and many of the tasks are undoable. Those are the ones I keep getting. I just spent over 500 more gems, and still nothing suitable. I don't like settling for the lower reward, and since highest comes with an incentive I always go for those. Very frustrating, especially when the one you just rejected comes up the very next time.

[cyan fog]

Out of curiosity anything happening with the lag from svs yestarday or ppl that lost their Valhalla due to the lag are just S.O.L.?

[shy citrus]

Loll nice annoying bug

[oak saffron]

I am a mavy main...... i have Gotten ZEROOOOO for navy out of 8 “RANDOM” ones it is ridiculous stupid game

[empty tendon]

Server 1019 has had lag issues during svs

[modern geyser]

Travian

[languid siren]

Not sure what happened, but is now fixed thank you 🙂

[ionic sun]

Hey there, i have issue in many event or skills info i dont have the little "i" to check extra informations such as pop star how many roses vip Can send, exclusive extra buff. Its actually pretty annoying.

[gray rune]

Why is the game selecting useless heroes to defend my base? Despite having 4 star Nimitz and Akatora in my base, and having selected Navy as first line of defence, stupid game selected 3 star Ganso and 4 star Tywin to defend. Why is that? I lost Valhalla units because of this.

[glad timber]

Fun times in el. Guess I just wasted my money and got screwed out of rewards

[covert inlet]

How come none of the buffs actually work on the island battle mini game? When you collect hit point buffs your hp value should noticeably increase.

[empty tendon]

Can Top War spend money on fixing game optimization. I’ve been playing this game for months and lag is been one of the biggest issues

Sometimes when I click on a location to look at it takes me to the wrong location. New bug

[drowsy orchid]

Told to report bug during svs. Not seeing enemy port next to me. No attack lines. Red flashing border worked. Did not know I was hit until I saw message. Invisible attacker

[sly apex]

If you need more space it should say you need more space

[pulsar scaffold]

It is ridiculous that spending 15k gem to speeding up the tech in EL but getting nothing. No reward in email, no item get. IF THIS IS THE WAY YOU MAKE THE GAME, I CAN SAY THIS IS A TRICKERY, NOT BUSINESS.

[next storm]

sorry but the rule and item description was like that since the beginning of the EL

im not sure if i get you wrong

what kind of reward are you referring to please?

[pulsar scaffold]

"Complete the tech to gain reward + the reward will send directly to the inventory" so where was the reward we get? Not just only me... a lot of people also haven't gotten any reward

@next storm I meant you mention about the reward for upgrading, but when EL finishing, we achived it, but no reward for us, we need an explaination from you.

[next storm]

no worries let me check with the team

[pulsar scaffold]

@next storm you can see very clearly about this point. The time to upgrade all the tech is longer than the time playing EL too much. Definitely we spent a lot of gem to achieved it. Personally, I spent 14~15 000 gem. But when EL finish, I asked all people and no one received reward. All people in my server laughed to my face that I was stupid for throwing 15k gem for nothing, even we dont know what the reward is.

Now still have 2 more days to claim the reward after EL. Is that a delay or a forgetten from your team? Pls check about it. I hope to heard from you soon. Good day.

[next storm]

the reward on this panel shows the total number of signets you can get by researching EL tech, and you have claimed them upon completing each tech. I'm sorry this panel is vague on this is a preview of the possible reward, not a reward claiming panel. To avoid further misunderstanding we'll revise this panel in the next el.

[modern geyser]

I fulfilled an EL achievement but i can not claim it as there is no button. restarting app does not help.

[next storm]

please tap on it to claim, or if it doesn't work just let me know

[modern geyser]

doesn't work

[next storm]

kindly dm me your uid

[wicked dew]

Did you restart your game

[austere needle]

Which achievement is it?

[modern geyser]

Never falter

[wise zodiac]

S1495 killed the world boss in 10 minutes last night, strongest player was level 55, does the worldboss health scale with how long the servers been up or was someone bug abusing?

[pulsar scaffold]

@next storm that's why I said it is like a trickery because it is not clear for people understanding. I spent gem for something which is not deserved.

[modern geyser]

Is that the intention that individual honour from last military competition reward cannot be used in eternal land? Server 848 reward stage

[pulsar scaffold]

@opal plinth you shouldn't write that sentence if it is an obviousness. Because you write it, so it lead the thought of people to a misunderstanding.

@opal plinth Anyway, it is over already. I dont want to talk about it anymore. It just make me more regret.

[modern geyser]

Thx for the answer. Does not make really sense in my opinion but indeed they will not disappear

[austere needle]

‼️those of you reported lag in Svs yesterday please dm me your uid‼️

[proud sail]

Am I in the right channel ? 🥲

[wide mulch]

Can i know when do devs from support give an answer ? I have lost an account and been waiting for an answer from them for 3 days now and am not getting anything. These types of problems should be taken more seriously as 1 day lost in a game will make a huge gab and difference.

[peak wagon]

visually not equal. this base decor covers the whole level, looks not very good. is it possible to move decor up a bit? to match with a preview

[austere needle]

You shouldn't count weekends🤗

[austere needle]

You are in right channel 😅others are not 😅

[wide mulch]

From Friday, until Monday 😮 I want to work with you guys

[austere needle]

You count Friday and Monday so it's 2 days cause it's up to 72 hours in work days

[sturdy path]

Tara what is happening about the bugs in SVS plz

[mystic viper]

No rewards because of The lag in svs???

[wide mulch]

Yes waiting too , s1132

[mystic viper]

S1054 here

[dusty portal]

game freeze after clicking "March" button. Will this bug stay there forever ?

[austere needle]

‼️those of you reported lag in Svs yesterday please dm me your uid‼️

[austere needle]

‼️those of you reported lag in Svs yesterday please dm me your uid‼️

[hard path]

It doesn't show the fire

[arctic cradle]

Merhaba

Türk mod var mı?

[tender garden]

@heavy trout

[arctic cradle]

Ok thank you

[heavy trout]

@tender gardenthank you for tag

[flat scroll]

Hello how to resolve the problem of

[barren stratus]

Vietnamese translation still not working @_@

[flat scroll]

Why they muted me? And now when can I message again 😅😅😅😅

[stiff siren]

I got an error when I didn't receive the item, I contacted support in the game but they replied. who can help me

[austere needle]

@neat charm is that supposed to scare me? Why he doesn’t write his complaints himself? Does he really need your announcements before?

I don’t know! Ask tour friend announcing your incoming 🤣🤣

[flat scroll]

Tell when will I can message again in game I have been muted for spamming 😂😂

[austere needle]

@neat charm what you doing is spamming bug report channel with unnecessary messages and tagging! It’s against the #📖│server-information

@kindred grove please if you don’t have any bug to report take the fun to #676621550924988421

@neat charm I will not warn you again! Please if you don’t have anything legit to say don’t spam the channel

[quartz marsh]

Unable to do in app purchases - I tap the button, follow the verification, and then the Google play store overlay seems to crash.

[austere needle]

Can you do purchase in other apps?

[quartz marsh]

No idea, don't really have any other apps I want to make a purchase in tbh 😂

[odd pine]

Is this a bug? I don’t remember this being a thing. You take 10 VIT for me to march to the hut, and then you tell me that I need to kill 5 DF and so I then use more VIT? Seems very cheeky if this is intentional. I’m sure it used to just say ‘kill x dark forces’ without having to march to the hut first

[quartz marsh]

It was always that way

Edit: there are some that you just attack and kill - like the forts or mechs.

Some are the hut first then kill random df instead

[odd pine]

Oh wow, okay then thanks

[austere needle]

Alright! I would suggest to talk to google pay and talk to in-game support too! It’s probably google pay issue but it’s good to check with in-game support too

[wintry hare]

I did not get my 2nd place reward for EL. Server 854 (FDTF)

[magic flame]

I can't make a purchase right now. It loads like it's going too but then just goes away.

[wide mulch]

Can you accept the friend request to send you a DM

[austere needle]

👍

[devout moon]

I have been asking for help for three weeks now about server 1426’s world boss. The world boss gets killed within the first 15 minutes every time. We are missing out on all of our rewards. Someone please help🥺

@austere needle

[wide mulch]

They are killing the world boss ?😮

[strange frost]

wjy my game screen also gone green

[noble ridge]

Why don't I have the fortresses reward??

[mystic turtle]

Kindly fix the vietnam language translation

[wide mulch]

Happens sometimes, just reload the game or press on the corners where the profile picture or map is

[supple fern]

Is this correct it says more 2 free tax times and my seconds is already asking for gems

[tender garden]

because your server have only two in control

Military fortress is a building in the middle of second area

[sage otter]

Can I please keep this bug so that I can finally read this stuff without having to put the phone under a microscope. 😉

[rain ice]

I want my free taxes

And back paid, with interest, 1 million odinium will do

[devout moon]

Yes we kill the world boss everyday...for the passed three weeks

[storm bluff]

Unable to switch payment method using Google Pay. Unable to give TopWar all my life savings 🤷‍♂️ thought that would the the feature they would focus on the most

When switching payment, it changes and won't actually attempt to charge.
Google Pay works elsewhere

[modern geyser]

I spent alot gems for this today, spammed this.. then i had green screen and my rewards+the bailos shards was gone😐 refund possible? My rewards or my gems? Was 1,3k gems arround

[fossil bear]

Wow…..like an idiot I bought the holiday decor pack you put up today. You can imagine my surprise that 50% of the items in it are worthless and have zero effect in the game. Very beneficial. Glad I gave you guys my money. I’ve been disappointed in the results of expenditures on here before but this one really takes the cake.

[modern geyser]

But im not mad or something. I know topwar devs have alot to do and i dont know if they care about my gems and rewards i lost because this bug but this channel is there for reports like this😐 i really support this great community and the game is great

[honest dew]

Can any developer confirm that these are decors without effect or does they actually give something? Also why release the decor package on servers who doesnt even got the tax center ? Makes no sense.

[fossil bear]

In some servers the tax thing is also useless apparently

[rain ice]

1 million odinium compensation for everyone

[bitter thicket]

I demand 1 million Odinium please

[rain ice]

😏😏😏😏 I like your style

[bitter thicket]

finger guns

[quartz marsh]

I think this is common right now. Myself and a few in my alliance having issues. Tara said to report it in game

[modern geyser]

Thank you for removing this stain bar which is awful and a waste of time

[storm bluff]

Yep, reported in-game but I know the in-game response time 😬🤐

[bitter thicket]

Can we get a response from a dev on the new deco set being out of whack. The last pack has several decoration only pieces according to their description and the tax collection deco isn’t working for people.

@next storm maybe?

Several people in my alliance will not be buying it until they know this is resolved/being resolved

[oak gorge]

All of my el tokens and coins have dissapeared from my inventory. I thought these all carried over.

[inland light]

‏سر امر أخلاق تو

[drowsy crypt]

Fix the new decor set how you going to release a set that half of the items so nothing.

[unreal fiber]

I believe that this is the first decor pack ever released 😄

[spark vector]

Have someone in my alliance reporting that Bailos lvl 5 exclusive skill war bonus is only applying to her. Based on the wording it should be a bonus for ALL.

Edit: apparently it's a display bug. It applies correctly but doesn't show until hero page is reloaded

[sturdy geyser]

Holiday set doesn’t work for garage, hangar and Dock increase

Effects are zero

[high grove]

Contact support they will fix

[cosmic lichen]

why i can't merge?
i merge legendary 2 time today
have a limit?

[plain cove]

After someone joins the alliance, there is no notification that he has joined the alliance chat

[cosmic lichen]

You are not understanding me, I just merged several blue and wanted to get 3 gold chests, I could only get 2, now it does not give me the option to merge.

[plain cove]

I'm sure, I'm at the same warzone with him, just let him in but there isn't any notifications in ac

[cosmic lichen]

Well this sucks

[plain cove]

I know, I'm trying to say "we are in same warzone but after accepting the request to join the alliance i can't see any notification in ac"

[glacial gazelle]

I have the same bug. Support helped you?

[sturdy geyser]

Not yet

[granite sierra]

There are 4 items for the set that do nothing. Should match the other packages or refund the final pmt...

[sturdy geyser]

That’s the bug, because it’s supposed to have it.

[granite sierra]

@opal plinth makes it seem not a bug

[sturdy geyser]

Teddy knows nothing

Already talked to support, but feel free to keep your own knowledge

[granite sierra]

Did they say what the 4th item will be?

[peak wagon]

battle system is bugged

unit is already dead but my troops keeps hitting it (no chloe)

this game is all about fighting. having such bugs in core mechanics is scary

[unreal fiber]

It is first set ever released and those buildings bonus was that after you bought it ehole you didn't have to place it inside your isle, which btw was back then without of that other isle for decorations :)

[cloud fjord]

S1484 Boss never survives our attacks. Think it last 60 seconds maybe most days. I can’t do 5 attacks. Can you please get this fixed. I been asking since the server opened!

[opaque cape]

I opened the map and this happened 🤷‍♂️

[merry abyss]

Please change this bug !!! I can't change my picture! I haven't received a change in my last message! 😒

[crimson niche]

Can't translate viatanamise language .

[honest dew]

Queue skin is way oversized. Sense when is a queue skin supposed to be bigger then a base ? If a couple of them are sending to the same place like a ruin it will be impossible to press it.

[gray gorge]

Fix the descriptions on holiday decor items. Holiday Hammock, Island, Coconut, and Coconut Forest just say "One of the holiday sets."

[modern geyser]

Hi, Warhammer rallies wont work on server 942

[modern geyser]

Resolved, lack of sleep, needed to be in range🤪

[barren nimbus]

Getting attacked but no red flashing lights

[frail karma]

Please check this setting in your settings. It’ll ignore notifications and flashes of attacks coming from that level and below.

Also beware returning marches of your own from supply drop will show with yellow lines

[barren nimbus]

I have it set to lvl1.. it was a lvl 80 attacking me, same thing happend to me on svs and I lost all my Valhalla

[soft rover]

Over 48h have passed from SvS. Event was full of bugs, lag, and freezing screens, people lost troops others were denied the possibility of playing the event properly and the fact is we see nothing from the devs about this issue.
It's ridiculous and offensive to all players and especially to those who spend money in game

[glossy brook]

The holiday decor pack is missing the plus garage hangar and dock parts

[frail karma]

I don’t believe the original set had those buffs. Probably why all later sets only had +2 march size over +3 as they had space buffs instead 🤔

[glossy brook]

So I paid 158.19 for plus 3 March size? My March is already almost 200… that needs a fix no?

[digital musk]

Red Chests say it has a chance to have a gold item, I and no one that i have spoken to have ever received a gold item. I have used 500 gems quite a few times and no gold item.

[modern geyser]

It is rare

[glossy brook]

Or you could remodel the soldiers and not fix the problems. Makes perfect sense. 🙄

[digital musk]

Have you received one? I am talking about 1000s of red chests and no gold item

To be that rare it must be .00001 chance, then the game should not even offer it as a potential reward

Do we know what the chance of a gold item actually is?

[modern geyser]

I have never

But I have pulled Katrina shard from treasure chests

[frail karma]

I’ve received 2 golden tanks in 1.5 years of playing

[modern geyser]

I always get the fountain

[frail karma]

Please move discussions to #☕│off-topic tho 👍

[modern geyser]

👍

[digital musk]

Thanks, must be unlucky

[graceful niche]

Is there an api we can use to get things like ruin status, alliance rankings, etc to use in a discord bot?

[paper flicker]

S1117. Hello, I'm capital leader and could not select any hour for the Capital contest. Last time I checked (3 hours ago, while doing World Boss) the Capital contest page wasn't even visible in the event menu. Like this it's impossibile for me to choose a different time from 4.00am... Please this has to be fixed asap. 🙏

[main shuttle]

Vietnamese translation translates to Vietnamese for days now. Could you please fix this?
Much appreciated.
It was bad now it simply does not work.
Many thanks.

[vital harbor]

Buraya hatalar mi paylasiliyor

[raw dome]

Not a bug - el feedback.
Hey top war... we had completed this and had the EC conquer as 1. Maybe look at rewording this because everyone here thought that’s conquering it during the event was all that required get this reward. It’s misleading and changed gameplay strategy.

[tender garden]

It says "at the end of the event"... 😏

[rapid estuary]

Hi. For some reason I cannot access my game progress. I had bounded it with Twitter and Facebook accounts. But when I try to login, I get a warning saying " this account has not been bounded with any progress". I did not get a refund or anything. I did not accidentally delete the progress. I did contact in game support but it takes days for them to respond. Anyone knows what to do about it?

[tender garden]

@rapid estuary For how long they're not responding?

[rapid estuary]

They asked for screenshots. But it's been approx 36h since I've contacted them.

[tender garden]

They usually need 72 business hours so a bit of patience is needed 🙏

[rapid estuary]

Of course. If it's going to be solved waiting is not a problem for me😅 I'm just a bit tense about it

[raw dome]

Our interpretation was that this was when the reward would be awarded. Better wording would be “At the end of the event, your alliance is holding eternal city”. The phrasing used is obscure.

[empty tendon]

@proud sail plz check my msg

[celest niche]

I am minus 100 lv1 green component boxes but f2p is not priority so I will just gain them back or get on a flight wit Rico to RIVERGAME whale wit amusement park on it's back and request it's recommended course of action🤔😜

[raw loom]

Still can’t translate Vietnamese

[proud sail]

please dm your uid

[candid cave]

@proud sail Hi I've got a bug which lead me to lost a earned ressource, I DM'd you the details of the story and my informations 🙏

[uncut void]

Tested while under attack and she does NOT increase like description says she is suppose to

[next storm]

it takes effect when troop defends at a gathering tile

[warm wind]

During warzone yesterday i got attacked and attacked a person and he got buffs from the eternal tech aswell even the march size increase

[uncut void]

@next storm correct. It was tested in a gathering tile.

[next storm]

may i have the battle report plz

[dense prism]

I got 2 dragon boat but still got 1march why?

[dense prism]

It will gonna be 92 but getting 91 marches why?

[modern geyser]

Games broken bro if you have a shield on not letting you attack bases or ruins and it’s taking your VIT

[regal bronze]

Shield won’t go away- server 1257

[modern geyser]

Same issue server 1257^

[modern geyser]

Same “failed to march” server 1065. Seems to be only for people who are shielded.

[warm dome]

Only a maximum of 1 is allowed so you need to merge 3 to get the benefit of a +2

[burnt gull]

I’m trying to set a 4 hr rally to hide my troops and it won’t let me. I can’t solo attack anything or set a strengthening tower. Anyone have any ideas?

Guess I should of read chat before I posted sorry

[naive adder]

I keep getting failed to march

[dusty bear]

Power fist march queue's issue..
You can't click on it to get it together...

[dense prism]

Thank you for your help got it

[tawny tapir]

Failed to March bug uses your vit by the way. I wouldn’t keep trying repeatedly lol

[burnt gull]

Guess they should refund us the vitality for their errors

[sly apex]

sends the error message but still costs vit, other members of my alliance had the same error even after reloading the game

[carmine folio]

There seems to be a bug with the new decorations holiday set i just have all parts and also placed them but I don't get the bonus like march size or more capacity

[eternal lark]

My contact us is not working again 👀 and also Vietnamese translation is broken.... In many server

[lethal trellis]

I've gotten several comments on my YouTube channel as well as someone in my server who's also having the issue where VIT is being consumed but the March is failing. Resetting the game and the phone is not resolving the issue.

[naive adder]

Yeah I'm out of vit because of that

[austere needle]

May I see the video?

[austere needle]

Please Dm me your UId

[austere needle]

Did you take screenshots of before and after? 🤞

[austere needle]

Have you contacted support?

[lethal trellis]

@austere needle I did not get footage from the person who had the issue in my server. It was the first I was hearing of the issue and didn't think much of it. But then I started getting the comments on my YouTube channel. However the person I'm replying to right now posted a video of the issue.

[austere needle]

Thanks I found the screenshots a bit higher up 😅

[modern geyser]

basically you can’t send march to attack or to build nerf/buff facilities while shielded. and we can’t break the shield either, because the march keeps failing if we send it out. we’re stuck, and have to wait until the shield expired.

[austere needle]

Which server?

[modern geyser]

323 here.

[austere needle]

Which server?

[austere needle]

Which server?

[lethal trellis]

We had issues on my server 1138 and the only commenter who gave his server was 1414

[modern geyser]

When I summon the guard, the guard picture is not coming up on the the indicated location even after waiting some time. of course only the mail for summoning is received

[austere needle]

If you go in back to your base and out again it should be visible

[burnt gull]

All servers people have been reporting it for a while

[austere needle]

Please go to bed and I will take it to the tech!

[austere needle]

It's first time I see it! Please state your server number!

[burnt gull]

1245 pretty sure it’s most servers people have been reporting it dmg or over an hour if you scroll up

If you have a shield on you can’t place a strengthening tower or attack someone or set a rally. Pretty much anything that would normally remove your shield

But it consumes the items that you would of used if it works anyhow

[austere needle]

Still not everyone and I am trying to find out which servers and is it only shield related or not!

‼️Vit consuming issues: server 323, 1065, 1245, ...
March fails when you have shield on but vit get consumed! Please DM me screenshots and UID.‼️

[austere needle]

Thanks Teddy! Yes I realized it's not for everyone that is why I asked for UID

‼️Vit consuming issues: server 323, 1065, 1245, ...
March fails when you have shield on but vit get consumed! Please DM me screenshots and UID.‼️

[analog cedar]

cuz only 1 will give you the buff, look the decor info "max number of stacks 1"

[analog cedar]

was you were with hrf9 and attacker with hrf10?? or like this diff??

[analog cedar]

check the settings you might have blocked notifications of attack within some lvl

[odd pine]

Is this a bug?

Training speed increase alliance flag says…
Equipping: Army, Navy & Air 3%
Holding in stock: All units 5%

Doesn’t seem right to get a better increase with it in stock than equipped? It’s the other way round on everything else so just wondered if a bug / error? Thanks

[analog cedar]

5% as a training speedup gives only a minor change. it takes place but seems like it don't.

[modern geyser]

hey Tara, my ViT consuming issue is fixed now. server 323… not sure how, but fixed within the last 2 hours. probably along with Teddy’s

[amber topaz]

hi admin, I met the problem from my purchase. I have not gotten any item. Pls help to recheck

[modern geyser]

I'm not able to use the "contact us" button inside game.. it doesn't do anything

[hasty bronze]

Go in game under setting and open a Support Ticket. They will help you to get your purchase 😁👍

[hasty bronze]

Your country ?

[modern geyser]

India

[hasty bronze]

Send me an DM with your problem. Thanks

[amber topaz]

I sent my report 2 days ago, but don't see any respond

[hasty bronze]

You need to wait 72h. No worry about it. You will get 🤟🏼

[amber topaz]

are you admin, right?

[hasty bronze]

I am Mod. You need to wait at least 72h. They will help you. As soon as they read 😁👍

[amber topaz]

ok thanks bro

[unreal fiber]

you have 5 % training speed up if you hold it in stock, if you equip it you will have 3 % (for equipping) + 5 % for having it, that makes in total 8 %, which is more than 5 % 🙂

[fiery vessel]

Why does the holiday decor set have 3 pieces without stats?

Holiday island, holiday coconut and the coconut forest just say “part of the holiday decor set” and don’t list any buffs. Do they not have any or are they not listing properly.

[unreal fiber]

because, as said many times, it it THE first deroc set, and the bonus of those 3 buildings was, that after buying it, you did not have to place it inside your isle. BTW back then there was no "decor" isle available 😉

[fiery vessel]

Thanks for the info, doesn’t seem worth the purchase then. Wasn’t suggesting lowering the price, but maybe adding buffs to it, that way current buyers as well as people that already bought it would gain.

Seems like it’s the +15 troops in garage, dock and hangar that’s missing

[odd pine]

Oh right okay thanks. They should make that clearer 😂

[tepid pebble]

Due to the explanation of the holiday set I would like to return it after buying it. How can I do that? I was just 100% assuming it would have similar buffs to the other decor sets, and did not read properly as it also had the same price. I feel cheated somehow, so would like to return it.

[fiery vessel]

Right? Seems like a rip off? Sure they can’t lower the price since people already bought it, but they absolutely could fix it so it’s actually worth the money and comparable to the other sets

[frail karma]

Notice on Holiday Party Decor Set
Dear Commander:
Due to a glitch, the [Holiday Party Decor Set] pack was available again for commanders who already purchased this pack. Algorithm has been implemented to avoid duplicate purchases.
This [Holiday Party Decor Set] cannot be upgraded, so for commanders who made the duplicate purchase, the following actions will be taken to retrieve the duplicate set you purchased
a) We will remove the Decor Set you purchased and send you the equivalent tokens. The tokens will be sent out on July 23
b) Tokens can be used to redeem items in the new Store opening on July 23
***Please note that the new Store will be available on July 23 after the update.
Deeply sorry for the inconvenience caused, thank you for your understanding and support
Top War Support Team

[torpid dew]

The flag of the Republic of China still does not appear. Is this racial discrimination or nationality discrimination?

[sterile bridge]

This glitch has caused one of my alliance mates (s 975) to lose all his troops as he was not able to port out of the area when we lost it during EL. His main march was bugged which made the game display the message "recall your marches to teleport" or something along the lines of this. He has conntacted the ingame support which has turned him down and did not recognize this as a bug. Whilst this is unfortunate on a 'one player level' I know of 3 more cases just like this in my server. Two questions which arise are 1) could you please fix this bug as it detrimental to the game experience a player has and 2) how can the lost troops (a substantial amount as he stocked up for eternal land) be dealt with?

[ivory dagger]

Im never able to use that

[empty gust]

Why did we can't move closer?

[summer violet]

hello. Today I fought against this player and lost because she had the +25 marchsize increase from the eternal land tech. I saw even more players that got the same increase of units. pls sort this bug. It just makes fights pretty much unfair. thank you

[fathom igloo]

Holiday Decor Set - I purchased the decor set yesterday and a little disappointed. Not only are three of these blank, but the two free tax rushes (gold) does not apply to the newer servers (I am on 1297). Why offer this pack to the newer servers if we cannot use some of the decor attributes?

[summer violet]

actually it makes it even more a bug. The skill is a marchsize increase for 30 minutes not for the whole week. So it doesn't fit to the mechanic of it. Same with EL techs. They are for EL not for any other exercises.

[sly apex]

S800

[warm dome]

It’s in the description of the Arcadia. As for the EL thing idk

[astral hearth]

Its not the free cost gem 🤷🏻‍♂️

[burnt condor]

I’m not very sure about this but I think I’m buying elements chests twice a day. Is this a bug or I do something to trigger the second time?

Island store

Oh ok ty

[modern geyser]

Can't acess to my statu bar in game Android can't see time battery and more...

[raven topaz]

Have you restart your Game? That helps me sometimes…

Ah Friend from me has same problem solved with an restart 🤷‍♂️😅

But If you know it better, than is this nice. Cause, i am not a MOD or something else. But help other makes me happy 😅

Thats True

[obtuse stump]

I want to change my server

1494 server os ruined by a player making alliance alt to take event from entire server its literally deatroyed the server is dead and nothing can be done about it

[gray gorge]

Because it doesn't work like that, you need to merge them to level 2 to gain another march size +1

Please fix the description of the Holiday Decor items so people can actually know what they do. Holiday Hammock, Island, Coconut, and Coconut Forest only say "One of the holiday sets." which is an utterly useless description

[sleek delta]

i can not make attacks in silo scramble. it shows me i started attack, time is running for arrival time and than nothing. just gone, nothing happenned and no report. i even tried with speed ups and nothing. i have restarted game and all the same

All attacks system counts as failed rallies. This is crazy. And took me my vit

[empty knot]

Predicted gathering time is inaccurate if the hero has gathering speed perks. It accounts for equipped gathering speed skills, but not perks.

[tepid pebble]

It may not be a bug and I could have read better, but I think you can agree that it is not what I could have expected of it as all bundles basically offer the same basic elements which are fully missing here.

I will wait for a Mod/Dev to reach out to me for a refund.

[sleek delta]

I am. After 2nd reset all worked fine. I am always carefull about that buttons on silo scramble. I have lost individual points cause of that

Along with speed ups

[gritty flower]

I used 10 green recruit ticket and got 4 universal gold shards but when I checked my inventory, There's only 2. Please help me 😥

I always take screenshot right after recruiting heroes using green ticket and always check my inventory everytime I see red dot.

[modern geyser]

Black hole is that you??? @austere needle any clues 😂😂😂I think my barracks would be gone all by itself

[austere needle]

You did a discovery and will get 1 m gems

Or just restart it and it will go back where it came from 😅

[lethal trellis]

The holiday picnic says extra 2 free taxes per day.

The gold collector doesn't say tax like other versions of the game. Also it doesn't get me any extra free gold rushes. Only 2 more gem paid attempts per day

[modern geyser]

Didn't fix 🥵🥵

[modern geyser]

I prefer this option more 😂😂

[untold cedar]

Is this the place to ask about purchases and errors that have happened from them?

[winged elk]

Once again, no reason to get the lowest reward tasks when you max out reward quest level

[austere needle]

The chance of getting them is higher so they normally appear more often! It's not a bug but you can put a request in #📮│game-suggestions

[austere needle]

What kind of error?

[austere needle]

Are you playing on new server?

[lethal trellis]

I'm on 1138

[austere needle]

Please try to reinstall the game! Make sure your game is bound! Please clear the cache if you use Android

[austere needle]

Let me get back to you

[lethal trellis]

👍

[rain ice]

Does it matter what server your on??

[untold cedar]

In this game I have made two purchases for I believe $15 and $20. The $15 was a permanent deal where I had no ads. That made it to where I could get the free 15 gems every 5 min (max 20) the $20 is the monthly which also said no ads. However, for the last 3 days after purchasing the monthly deal I no longer get the free gems every 5 min. I have missed out on 900 gems! I don't want to mix out on another 27 days of this

[austere needle]

Tax system is different

[austere needle]

You get all at ones from the card

[rain ice]

Damm pretty words, they played that nicely and got my money off 🤬🤬

[austere needle]

Would you explain your issue instead?

[rain ice]

No it’s the same as above, I got the same decoration, and no extra free taxes, shouldn’t of know no such thing as free taxes

But I’ll take the lose of money for 1 million odinium

[untold cedar]

That's the deal, I haven't received any from the card.

[austere needle]

May I see a screenshot?

[untold cedar]

Of what?

[austere needle]

Of your monthly card

[austere needle]

It gets 2 free taxes in old servers but tax system in new one is different and I need to find out where can those be collected

[austere needle]

May I have a screenshot of your tax center?

[lethal trellis]

I already did my free one for the day. Also my version calls it a good harvester

[austere needle]

Thanks! I will get back to you

@lethal trellis @rain ice would you please DM me your UId in case tech asks for it?

[austere needle]

Please contact in-game support

[modern geyser]

1257 too sorry for late reply there’s a video too

[modern geyser]

@austere needle there’s the video from my server , it was happening to everybody with a shield

[grave walrus]

Same bug on me the décoration add 2 more collecting but they aren't free.

[austere needle]

I am investigating it