🐞│bug-report

[modern geyser]

Could you Show tsuru again?

[swift sluice]

i don't think it is visual problem btw, as i cannot even merge it.. i've unequipped x3 skills of the same skill and tried to merge says not enough ...

[modern geyser]

Please

[light rivet]

Thanks for the help! I'm out of here.

[sharp flicker]

Hola ,algún desarrollador que me pueda ayudar con un problema en mi cuenta ??

[lunar oxide]

This is not a bug @rare lintel and you have already submitted in the correct channel #📮│game-suggestions I will remove this duplicated post for you

[swift sluice]

guys anyone can assist ??, i cant neither find the skills nor merge them, all videos posted

[minor haven]

How do you fix this

[cyan bolt]

@swift sluice The mod told you to direct message her to see what happens with your skills.

[swift sluice]

thx

[lunar oxide]

Have you tried to force close the game and reopen

[minor haven]

@lunar oxide how do I do that

[lunar oxide]

What device are you using?

[minor haven]

I’m on my iPhone

[modern geyser]

Hello, I am trying to log in to my game, but it’s not allowing me to do it. It says that it is still linked on my twitter account but the game says no

[sharp flicker]

I have you problem 😭

[lunar oxide]

Ok if you have a physical home button (the round one at the bottom of your screen) double click it in quick succession and swipe up on the window of the game so it disappears. If you don’t have a physical home button from the very bottom edge of your screen place your finger and swipe up to the middle of your screen and then follow the above process to close the app

[modern geyser]

i tried to contact apple, but they can’t help me. My twitter says it’s still linked but the game says no

[minor haven]

@lunar oxide So remove the app and then add it back

[sharp flicker]

If the same thing happens to me, I have days waiting for you to help me :(

[lunar oxide]

What happens when you sign in?
Are you able to see your character from the character screen?
What happens if you try the retrieve progress button the one at the bottom NOT the top?

[lunar oxide]

Following the process I just explained your not removing the game from your device just closing it down fully 👍🏻

[modern geyser]

that’s what happen, clicking the bottom one not the top one. I double check it with twitter, still linked to it.. I tried deleting the app ( as it happen on my other account, but it didn’t work)

I don’t have my UID # handy, all i know is the number of gems I have + username + last 2 purchase on the app. I can’t afford to miss KE as I am not shielded and I will be toast

[minor haven]

@lunar oxide I have tried that it did not work

[sharp flicker]

only a developer can help us

[lunar oxide]

The same problem persists?

[sharp flicker]

I am losing rewards that I pay real money for them

[lunar oxide]

Ok from the new account you just created, you will need to raise a support ticket and also attach to the ticket your proof of purchase for verification. Make sure you give as much detail as possible about your account in the relevant question fields to assist the devs

[minor haven]

@lunar oxide yes It is still doing that

[modern geyser]

I don’t have the UID # but i did attached the reciepts and some screen shots of my game

When you create a New Account on your Server. You might have the opportunity to change to the other Account

[lunar oxide]

Ok before taking the nuclear option of uninstalling the game, can you go to the App Store and search for Top War, and open the page (don’t tap the open button) see if the open button changes to update. If it does obviously proceed with the update and then test by opening the game again

[modern geyser]

so go to my server and make it there?

[lunar oxide]

You will need screenshots of your proof of purchase (if you have made purchases) visible through your App Store / play store

[modern geyser]

yea i have that handy, just hoping the fix it fast

[minor haven]

@lunar oxide do u have a photo All I can see his numbers no letters

[lunar oxide]

No, I doubt it will be there in the select character as there is no account bound

[lunar oxide]

What even in your Apple App Store?

[modern geyser]

Yes. Then in the settings-》character.

[minor haven]

@lunar oxide o no

[modern geyser]

so pretty much create a new one, i will try that hopefully it works, but i’ve been trying everything and still got the same response

[lunar oxide]

Don’t create a new character

[cyan bolt]

Take this to dms 👀 there are some bugs above

[lunar oxide]

You already have one and a support ticket open on that character

[modern geyser]

got it

[minor haven]

@lunar oxide Unfortunately that did not work

[lunar oxide]

As your the only user experiencing this let’s switch to DM

[rare lintel]

Ok

[peak fog]

Hello I’m in S1334 and I’m having a problem when I try to send troops to help refugees or trying to fight against lammer. All the time I fail and my troops come again.

What can I do? Someone could help me or telling me what to do?

[cedar marsh]

When i logged into my account all i can read are numbers. See photos below.

[sharp flicker]

Some online developer please I need help with my account, apparently my 4-year-old son unlinked it or I don't know what happened but I can't access, he tells me that no, my social network is not linked to any progress

[white dove]

Try reinstalling and log in again👀

[sharp flicker]

I already did, but it was useless

[clear dove]

Stock numbers in the Magic Chest building is wrong.

[austere needle]

Either you are far from your friends or they don’t join your rally!

[austere needle]

Would you send an screenshot please?

Would you be kind and ask questions in #☕│off-topic ? And please delete your post since it’s not a bug! I appreciate your understanding 🙏

[austere needle]

Bahama asked you yesterday to send him Pm if you have done it so please wait until he answers you back!

[austere needle]

Have you tried to force close the app and reopen it again?

[clear dove]

In PM?

[lunar oxide]

@serene hound please do not share your UID publicly

[sour mica]

It's on old bug, i don't know what is the difference inside repair factory, but it always lag so hard, i play in iOS, not sure if it's just iOS game version problem

[austere needle]

Yes please 🤗

[austere needle]

How do you mean?

[sour mica]

the repair factory always lagged so bad, even more during SvS 😅

[sour mica]

replying to this 🙂

[vernal vortex]

Bonjour j'ai Acheté pack vip4 et je n'ai pas eu la deuxième collecte rapide de l'or

[cyan latch]

Atlantis aura for 10mins is not true. Its like 3mins only.

[quiet patio]

good accidentally delete my character from the S1300 server and I would like to recover it if there is any way

[frail karma]

Please try reaching out to customer support ingame, include any evidence of ownership including receipts from apple/google pay if you’ve made any purchases to help them pinpoint which account was yours - as well as the other fields they ask for

[quiet patio]

I only have proof that I buy some things

How do I contact the technical service?

[frail karma]

Click your profile photo and “Contact Us” button in bottom right corner 👍

[gusty roost]

@austere needle i deleted it , sorry i didn't know where to ask , now i will ask in general thank you for the answer 😁

[austere needle]

Can you send me a screenshot?

[sour wyvern]

Atlantis base skill effect on march or base?

[modern geyser]

Done

[pallid quail]

Aquatic elf not working?

[frail karma]

Have you enabled the queue item from your inventory?

[cyan bolt]

@brazen compass edit the message and delete your UID.. Wait an answer from a developer and do what they say.. But please delete your UID

[idle dome]

@brazen compass don't post your ID in public chats.

[brazen compass]

I can't find the message now. The mod said to include it (unless I misread)

[idle dome]

what mod said to include your ID?

also, i removed the message.

[brazen compass]

Thank you for removing it

[idle dome]

no problem.

who was the mod that said you should post it?

[brazen compass]

I just went back and double checked, I may have misread. It was xToy though

[idle dome]

ok. ill chat with him.

[brazen compass]

Thanks. He was being very helpful, so it was likely just a misreading on my part.

[pallid nova]

I haven’t receive a purple token from treasure guard for a few days now. Is it a bug or is the drop rate changed?

[bitter thicket]

Is SvS cancelled this rotation? I’m from server 1245, and we had our SvS 2 weeks ago.

[jade bear]

Trying again, please explain why my valhallas degraded attacking last SvS when someone who attacked me did not have have valhallas degraded. My repair factory wasn't full. Even if it was, they can't have 130 repair slots to save all of theirs. This leads to a huge imbalance as they can repair and go right back to attacking with them while I needed to retrain from scratch.

[rare lintel]

I think formation attack increase is applied on 914 ignition as well ,thus making 914 too op ... Please remove this to balance 914 power again

Formation : assault level ...

[amber fern]

I do not think my skin buff is working at all or other for me. When I used my skin buff in the aura of someone else's, my damage was the exact same as not using it.

[next storm]

please kindly note it only lasts for 10 min..and would you please kindly provide a screenshot of the battle report?

[amber fern]

The last one is a ss of a different attack on a treasure guard 2 days ago with no skill being used. The others are from me attacking world boss inside an active aura and using my magic bow skill for my base skin

I see there is an attack bonus that is higher, but my damage on world boss averages at 40T without buffs and today Inside an aura with using magic bow my attack was less than 40T

This is my world boss hit from 2 days ago with no skill and no aura

That is the skin and skills and aura I was in with all my normal stats

[sour wyvern]

For world boss we should teleport next WB and activate aura skill or we can from alliance location .. because we tried from alliance location with 3 atlantis bases and no difference with dmg score ..

[next storm]

so teleporting next wb the buff works while away from it doesn't, correct?

[sour wyvern]

We didn’t try yet with teleport next wb .. but from alliance location no effect in dmg score at all even we use 3 bases with aura skill

So I am asking if teleport will make change or not

[sour mica]

just my advice, rather than looking at the overall damage, check the details attribute and damage/hit instead, literally the damage dealt every 1 stack of troops attacking

[sour wyvern]

Same problem with 3 players not only me .. 90% increase attack should make a different even if low change .. but no score change at all

[sharp flicker]

I can send DM you??

[austere needle]

Nothing has changed but your luck 😅

[modern geyser]

Help, is somebody respond here?

[austere needle]

@amber fern please be more careful with screenshots that has you UID in! It’s sensitive information! I have deleted your report so please DM me with your issue!

[shrewd nexus]

Level 3 exclusive skill chest hasn’t been updated to include Gira and Rockfield

[austere needle]

If that is a battle report from supply battle is usual for the carrier to have a reduced hp,atk and march speed

[rotund glade]

Yeah they didn't tell me it was from supply so didn't know what was wrong haha ty for the response tho

[next storm]

did you or your alliance member used this skill?

the battle report shows that the aura is gone with its owner before you attacked the WB

[amber fern]

Alliance member

[sharp flicker]

I already sent you the information that you asked me for DM

[austere needle]

@next storm he send message to Bahama

[empty tendon]

I can see the troop increase perk under Simon but when I click on tywinn I can’t see it. Could a developer help me with this

[sharp flicker]

Excuse me if it is not the right place, but only here I am sure that you will read my message, please @next storm ,do not leave me here talking alone, I understand that you are busy perhaps with other things, but I only ask you to answer me, if it is not too much trouble

[onyx swallow]

i have a bug on my compo, and it happens many time

you can see that i have 3 lv8 compo

but i cant merged it to lv 9 compo

[sharp flicker]

check if you do not have it in any of the other 3 pages, maybe that is the reason for the error,

[onyx swallow]

i did unequip all my compo

try it on army, naval and plane

[sharp flicker]

All pages?

[sharp flicker]

Send DM a developer

[onyx swallow]

wait will check on other pages

problem fixed , i should unequip on other page

[dusk pecan]

Is this a bug? My stats and perks were way better and even with 16 troops more I still loose due 914. A hero should never dominate a battle like this.

[sharp flicker]

I'm glad to have been able to help you with your problem

[onyx swallow]

thnks ale

[rare lintel]

No buddy ... 914 is op ... When it attacks

I think assault formation level has boosted 914 ignition powers ... It should be nerfed

Bug report : 914 was supposed to be better against army .... Why is it best against army / navy or even air for that matter 😔😔😔😔😭😭😭😭

[dusk pecan]

A hero should not be like this, no hero should.

[rare lintel]

Ben and 914 have thrown away the balance in game

[sharp flicker]

@next storm ?? Sorry, but it frustrates me a lot that just when I'm about to solve the problem with my account, they stop responding 😭😭

[mellow saffron]

Is attach to another page under simon

[modern geyser]

the number of NPC has decreased significantly. in the past 4 days, there is only zero to one npc near my base

[viral anvil]

Hello Law are you getting notifications again? I don't get notifications anymore since 6 months 😪 do you have an IPhone too?

[rough crater]

@next storm
@frail karma
@craggy anvil

[waxen sable]

I still cant recieve. Yes im using iphone

[dusty bear]

This is 3th supply contest event, that this happened..
The plane moves off the runway...

[austere needle]

Have you tried to remove from all 4 pages?

[austere needle]

Would you be kind and explain the issue?

[austere needle]

And you think it’s a bug? 🤔

[rough crater]

glitches

[rare lintel]

If assault formation upgrade is increasing 914 ignition attack strength then yes ot should be considered as bug and immediately rectified please ...

I mean this

[mild nebula]

Fault in the description!

[quaint nacelle]

Since begin of april, i cant load the inapp payments. So i mean i pay but dont get the items… im useing ipad or iphone. Unfortunately no support in this game and apple doesnt pay back even its not load nor used… what i can do?

[modern geyser]

Not the first time, when switching between wc and ac

[austere needle]

Nice color Rebel! You should keep it 😅

[austere needle]

Have you contacted and have not got any answer?

[austere needle]

I don’t know how you mean but that effects all type of formation including ben or 914

[quaint nacelle]

Heya Tara right i did contact, but didnt got any answer

Server S1064

[austere needle]

Ok! When was your last contact?

[quaint nacelle]

Today and the first was beginning of alril

I wanted buy this flying castle that time…

And other things.. but nothings came trough, the proof that it was payed, i did send in game

[rare lintel]

So the atk of units in first slot keep increasing as we upgrade formation assault , will go upto 240% .. meaning ignition damage of 914 will also increas e as per his power description

That makes 914 ignition powers too OP ... I think dev didn't take this to their count....

[cyan bolt]

That is the intentional @rare lintel also this isn't a bug

[rare lintel]

😫 😫

[austere needle]

@rare lintel yes gladly or unfortunately that is how it should work

[rare lintel]

Ok thanks ..

[austere needle]

@rare lintel Would you be kind and delete your report and conversation so I can keep track of unanswered reports?

[terse bluff]

Hello, are you one of the people who can get my accidentally deleted account? Had a cell phone change.

[sacred nebula]

Hey Devs, 675 here...

So we recently got placed against 674 for SvS. 674 and 687 JUST merged which are both two strong servers. They have a total (now) of 21 people with 3 hero march and way stronger together.

Our (675) last merge was MONTHS ago and we got placed against 2 strong servers that just merged. How exactly does this make sense, even looking at a balancing point of view. We have been asking for a merge almost right away since the last merge because everyone went to a different server. Wanna guess where they went? 674.

You guys are doing a great job at matching people with way stronger servers for SvS but you keep changing small things that never matters. How about listening to the people who play the game and know what needs to be fixed.

[hasty bronze]

The developers have already received your request. please be patient

[austere needle]

How ling has it passed?

[quaint nacelle]

I did send you privat a msg

[modern geyser]

I just noticed when I use the Atlantis skill there is no attack increase in my base stats menu. It shows the HP but not the ATK

Boa tarde.
Porque eu não consigo ver o relatório de alguém somente 2 níveis acima do meu?

Good afternoon.
Why can't I see someone's report just 2 levels above mine?

[round rain]

Hello, can someone help me? I can no longer access my account.

[empty tendon]

@mellow saffron ??

[round rain]

Wanted to change an Acc to the mobile phone and now the 2 are from the mobile phone on the tablet and those from the mobile phone are gone

Sorry who are off the tablet

[austere needle]

Probably was another player defending him/her which has much higher level

[modern geyser]

Não... ela não tinha ninguém na base dela.

No ... she had no one at her base.

[austere needle]

Was it bound?

[round rain]

@austere needle I think so, but I can't say exactly I've been in the Google playstore, so I assume

[austere needle]

Try to use switch account and use your google

[round rain]

If I try that, he says I wouldn't have saved a score

[modern geyser]

Hello, I transferred my account from iOS to Android, now I can't buy anything

[snow flicker]

The new skin is broke doesn’t not work the damage buff doesn’t apply

[sacred token]

New visual bug 😂 I have all the possible glitches of the game lol that's insane

[sharp flicker]

Any developer who can help me with a problem in my account please? @craggy anvil @next storm

[marsh karma]

is it intended that atlantis buff shares cooldown with dragons breath skin buff?

[covert hedge]

In warzone svs, if you use Ben for army, his shield animation remains throughout navy and airforce. It doesn’t work (as expected) but it remains visible throughout the battle.

[warm dust]

Is this supposed to be a badge?

[jade bear]

Still seeking an answer to this please.

[modern geyser]

Please reduce the drop rates of purple shards in elite recruit..im only getting purple ones..whats the use of opening a elite recruit if its output on our end is even worse than the premium ones.

[quartz moss]

Been getting 3rd for treasure guards today. At 932B. Doesn’t add up for 3rd with treasure guard at 2.5T

[summer jay]

Hola buenas tardes, vengo a reportar un bug. Se me acaba de iniciar la defensa personal sola sin iniciarla yo, se activo luego de comprar tps y aceleradores en la tienda vip

Son 25 tp y 20 aceleradores de marcha, cuando hice eso, la base empezó a mostrar destellos rojos como si me fueran a atacar, cuando salí al mapa a poner escudo, me sale el reporte del primer ataque de la legión oscura proveniente de la defensa personal.

[languid plank]

Switching skins doesn’t reset times if already gathering. Plus, am not seeing a 50% reduction in gathering times when using gathering skin

[near sage]

I can't use my Rare March size 4, with anyone but Rambo

[quartz moss]

@near sage double check and make sure it is not on the second page of hero skills

[near sage]

It's not I checked

[sharp flicker]

check if you don't have another (rare) upshift installed

[near sage]

Well apparently I didn't check good enough. Cause that's what it was. Thanks guys!

[sharp flicker]

what was it ?

[near sage]

It was equipped on the second page too. I got confused because I have a 4 rare and a 4 reg. Just mixed them up

Sorry

[sharp flicker]

Okey

[fleet sparrow]

Can't see other alliances page they're all same as my alliance when i open them (click them on alliance ranking )

[jovial shell]

At the end of Capital on Server 1323 DBZ* was holding Capital and yet lost it to another allaince, when the rules clearly say whoever is holding it at the end wins.

[astral drum]

The new skin doesn’t work doesn’t provide atk buffs at all

[sharp flicker]

any developer please ?? @next storm @craggy anvil

[lapis imp]

What's up?

[sharp flicker]

I need a developer to help me with a problem, do you know if they answer today?

[lapis imp]

You can message me about the issue.

[sharp flicker]

I need help to restore my account

you can do it ?

[open kite]

Do you need a navy ship to activate 914s ability?

[west frigate]

What is this error cannot get any items from VIP store

[velvet hare]

New update makes all the gathering marches look full

[fresh furnace]

Cant switch accounts after I updated the game🙂🔫 it says parameter incorrect. In the middle of personal defense and trying to switch to craftsman account to make tower but it won’t let me 🤔

[wispy dirge]

Resource bar is broken

[barren charm]

I had the same issue, but the problem was resolved when I recall my march and sent it back again

[golden phoenix]

The same message, But show when trying to promote a member to R4

[dusty bear]

March time haven't ended, but their line time have filled

[random latch]

I have two separate bugs.

1. The build icons are all out of order (barracks, mine, airbase and shipyard etc) are all scattered, can we get them back to normal.
2. I tried to purchase 20 stars recruit vouchers but they were tech boxes.

[twilit siren]

The order of construction of the building has been mixed up.

[sharp flicker]

any developer please ?? @Lokiney @bahama

@next storm @craggy anvil

[fallow pine]

Its shows full bar even if gathering didnt end

[dusk cove]

techs are working on the building order issue

[astral drum]

I can’t access my top hero’s for the dimensional mines since the update. I brought all my troops in but they aren’t showing up.

[prime terrace]

The developers are a joke. I sent a mail asking how long is the specific period of time mentioned for when you want to change r4 officers position. The reply?

"Thank you for your suggestion"

Seriously! Is it that difficult to answer a simple question.

If they did a decent job and stopped putting vague details in the description then we wouldn't have to ask questions.

[fast meteor]

All my rare alliance gifts disappeared

[frail karma]

@modern geyser no advertisements please see our #📖│server-information

[dusk cove]

it's 5 mins for now, could be changed in the future

[next storm]

kindly make sure you have updated to the latest version

[next storm]

we already changed that. what are you referring to please?

[fresh furnace]

@next storm I still cannot log into my other account since the update, does that mean I lost the account? It won’t let me log in with Game Center

[next storm]

kindly dm me your uid

[clever yacht]

@next storm what if I don’t know my uid for my mini? Do I just have to wait until reset?

[modern geyser]

I can’t switch to my other account

[next storm]

name and server will do

[clever yacht]

Should I dm u the info?

[next storm]

please dm me

[next storm]

kindly dm me your uid

[modern geyser]

New bug showing the gathering full where a lot of time still left

[sharp flicker]

But is that my account is not deleted, my son unlinked it by mistake, this is the last time please I beg you to help me, one last chance

I'm talking here why is DM not responding, SORRY

[idle dome]

stop pinging the dev, if you need to speak with them talk in DM.

[sharp flicker]

I'm talking here why is DM not responding, SORRY

[idle dome]

I read that the first time, no need to copy and paste.

[next storm]

kindly share the ss of the error message

[sharp flicker]

okay then won't you help me? so as not to bother him

[idle dome]

Nova, funny but not here ok?

[sharp flicker]

Eso es grosero

[idle dome]

its all good my friend. if you wanna chat ill be in #676621550924988421

[sharp flicker]

First of all an apology to all but only here see my messages, please I ask for your help one last time, let me explain why the refunds? can you do that?

[idle dome]

I will say one last time, stop pinging the developers. Lokiney has been pinged enough times.

[halcyon turret]

Hey I can’t login to the game it tells me the parameter is incorrect

[modern geyser]

No error message shown the gathring is showing full that's it

[halcyon turret]

don’t want wait for the support it take them ages to fix an issue anyone help?

[sharp flicker]

I've read a lot of messages with the same problem as mine, I don't understand why it's so hard for you to help me

[halcyon turret]

I can’t login to Game Center but all other login is fine except Game Center.

[sharp flicker]

or at least answer my dm

[whole ridge]

Im in the middle of an intense war and need to build shipyard and its not there. Even after closing the game. Really costing me the fight

[idle dome]

scroll to the right its out of order for some reason

[next storm]

thanks, and sorry about the wrong order. this will be fixed soon

[astral drum]

I said that in my message "since the update I haven't been able to use my best heroes"

[whole ridge]

scroll to the right its out of order for some reason
@idle dome thanks 😊

[halcyon turret]

Anyone can help me please ?

[idle dome]

no problem boss

its an iOS problem, they are working on it i promise.

[prime terrace]

It hasn't been changed. This is the type of vague information I am talking about. You add these things with little or no information and when we ask using the in game contact the reply is always thank you for your suggestion.

[next storm]

change r4 officers position can i have more details? what kind of change?

the four new titles have more permissions

[sharp flicker]

😔

[prime terrace]

🤦‍♂️ seriously? WHAT IS THE AMOUNT OF TIME YOU HAVE TO WAIT? Time periods are the same ALL around the world. Why is it so hard to put the time in there instead of being vague and unhelpful????

[halcyon turret]

At less tell me can’t help 😅

[idle dome]

He is asking what the "specific period of time" is.

[idle dome]

stop yelling at Lokiney, its a language barrier you are dealing with. Lokiney isn't stupid.

[next storm]

now i see

300 sec i'll put it there

[idle dome]

@prime terrace There's your answer.

[sharp flicker]

and how long do I have to wait for my help?

[idle dome]

She has already stated there's nothing she can do.

[sharp flicker]

but if you can do it, I already explained the reason for my record for dm

[idle dome]

I cant do anything related to accounts dude.

[next storm]

its there now, btw thank you for your suggestion.😈

[hasty tree]

https://tenor.com/view/there-so-many-ideas-going-on-so-many-ideas-clever-many-suggestions-lot-of-offers-gif-14084809

[hasty tree]

Kindly send it to Translation request channel

[next storm]

nah it's the order

[hasty tree]

soon it will be Fixed, or maybe not there at all

[idle dome]

Ummm there's not supposed to be GIF's posted here sir 😂😂

[thick edge]

yeah i couldn't talk 🙂 its all the way bottom

[hasty tree]

A Dev can do so

[idle dome]

😂😂 just messing with you

[hasty maple]

Thank you for fixing the gamecenter log in problem 💜

[modern geyser]

I have encountered problems with upgrading my components’ mastery and reported it in game, but no news since. Components are gone but no mastery update occurred. Can anyone help please ?

[golden phoenix]

I'm the ambassador r9

[sour mica]

did you just remove the vit refund if you are late/recall from dark forces? or it just a new accident bug? 🙂

[subtle latch]

It would be nice to put the details in the alliance settings under permissions. The same way as how the R1 to R5 permissions are tabulated.

[mighty sigil]

Rockfield exclusive skills has visual bug, the visuals shows attacking my own units instead of opponent.

[simple sparrow]

Hi. Been waiting 3 days for admin to sort out a mess I made with my account. I deleted it by accident. How long should I wait for a response?

[keen cobalt]

He is a level 5 player and I'm level 80. Why can he scout me? Is there a bug with scouting? Because I can't scout level 80s with my level 30 account.

Nevermind. I found out he scouted my ress fields.

[modern geyser]

Bom dia. O problema ainda persiste.

Good Morning. The problem still persists.

[torn mist]

Based off who I have talked with seems all servers have access to the medals for the medal room jn their alliamce store except the 700’s.
Bug or are really that forgotten 😞?

[shrewd condor]

Some servers are showing new VIP store yet in the same warzone, I dont have access. (I have foce closed, updated and restarted multiple times)

[snow flicker]

Can we get a fix on this skin nun of it is working you don’t get the Heath you don’t get the damage

[normal rain]

Please allow me to report a bug with the individual defense: the event ended for me after 1 single defeat .

[jade bear]

Can I please get some help with this..

[fallow pine]

Bro, there is 25waves, u win 24 so u Could lose only 1 wave 😅

[gaunt totem]

It seems like the svs points are fake or bugged as is the matchmaking. 581 claims to be at 1000 points as they only ever won one svs. They claim they see us and them at 1000 points while we see both of us at 1032. (See screenshots)

[tall mortar]

Server: S941
Date: now (a few minutes ago)
Description: impossible to merge this from the skill bank (not from a "second page hero skills")

I'm sure I had merged just enough Lv 1 into Level 2 to make a Lv3 so the number "3" is correct.
Althought when I logged back in, the game states that I only have 2 Lv2 and 1 Lv3

[jade bear]

It depends on the hero you have selected when you go into the skill bank, as if they have the skill equipped it will show in inventory. If you're on a hero that doesn't have it equipped it won't.

[tall mortar]

what if I didn't select any hero? Hero list > Recruit > Skill Acquire > Skill Bank

[gloomy tartan]

Ever since the update or rss tiles show full bars and are very slow to gather

[subtle latch]

Is this still being fixed? 🙂

[hybrid oriole]

a player on channel svs insult our religion our prophet and he don't stop he change his name for GAY and Egyptian flag serveur 1131 level 79

What do you do for that ?.

[hasty tree]

I would say just wait couple more weeks till you get it guys, we are trying our best to update all events to all servers at the same time

[hasty tree]

Take the skill down from page 1 and page 2 from the hero's are equipped with
Another solution, take screenshots of each hero to remember which skills you did equipped, then take them all down, so you can merge what you need

[hasty tree]

Speed it up ☺️

[tall mortar]

I'm sorry but I said I was not on a hero skill list

[hasty tree]

Take screenshots, and report to Customer support, and block the player
Is it blocking a player that hard 😂

[hybrid oriole]

👌

[hasty tree]

Probably the hero's aren't gathering that fast, once they back make sure to lecture them to speed up the work

[gloomy tartan]

Why even post here if I'm just going to get stupidd responses

[hasty tree]

Like seriously, if I got into such a situation,I'll check what equipped on my hero skill, try to get them back check how much they are collecting then do some math

So if you will post such a question you should be alright with such an answer

And btw only me will give you such an answer 😂

[jade bear]

ZI, I know you're not a hero/battle analyst 😛 but can you try to get me an answer on why my valhallas would've been broken on an attack during last SvS while a player attacking me during SvS would have his Valhallas not broken despite exceeding repair factory limits with the amount of valhallas?

[hasty tree]

Well, the thing is and I believe we sent a mail about it
Are you the attacker or defender?!

[jade bear]

I was the attacker on the reports with IronMind, and understand if mine should've been lost due to that, but if you look at the screenshots with Idora, Idora was the attacker and theirs were NOT broken.

[hasty tree]

Kindly send me the screenshot

[green locust]

I didn't see anything wrong

[green locust]

Im pretty sure ironmind's degraded as well

[thick edge]

heya,our lvl37 droid disappeared after summoning. no rewards. just gone :/ one officer accidentally removed castle after droid summoned but before removing was disabled.

[jade bear]

Ironmind didn't have valhallas. It's okay, Zi is looking further into it, because it was definitely two similar scenarios that had two completely different outcomes.

[rare lintel]

I am vice commander and can not upgrade somone to r4 ... Earlier we could , but now not possible

[hasty tree]

Then for now ask R5 to do it

[rare lintel]

R5 very busy , offline for days 😅

[hasty tree]

Then change him

[rare lintel]

Easier way , if dev rectify the bug 😁😁let position holders promote anyone to r4

[green locust]

I don't think it would be a good solution. Don't you could do the leader dismissal?

[rare lintel]

No , leader is best player in our alliance why betray him like this .... Besides if r4 can't promote another to r4 , why show option ... And what's use of position holders like vice commander , if he can't even do such small menial job for the alliance ??

[rare lintel]

+1 .... Have same trouble with me too

[green locust]

You right, maybe vice commander should get buff which make him the only position besides R5 that can promote someone to become R4.

[hasty tree]

Well we got the problem, and wait till Monday or before

[little geyser]

The 4 senior positions can promote r4s

[rare lintel]

Earlier we could ,but after today's update we couldn't again 😅😅,that's y I reported

[green locust]

I think its only visual bug

[rare lintel]

Thanks 🙏🙏👍👍

[hasty tree]

Are you a mod/ dev ??!

[green locust]

Not both, im just a player

[hasty tree]

Kindly next time reply the other player in privet

Just not to cause any confusions

[green locust]

Okay, sorry

[hasty tree]

No problem

[modern geyser]

It happened again 😅
When switching from ac to wc or from ac back to looking at the map.

[hasty tree]

Do you have any apps that you give an access to something in your phone, and making such a problem in-game

[modern geyser]

What do you mean access something 😅

[hasty tree]

Like any third party apps

[modern geyser]

Nope, I use the default app for TopWar from play store.
I don't have McAfee or any other anti virus actually 😅

[idle dome]

can you describe how you encountered this bug? maybe i can replicate it.

[hasty tree]

Alrighty, dose it happen between wifi and 4/5G

[modern geyser]

No.
It's not always but when switching between ac back to world map or wc to world map.

[idle dome]

What device and software version? Is your OS up to date?

[modern geyser]

It's a Samsung, and the system is updated as the game.

[hasty tree]

Well then kindly submit your problems to customer service

And we will take it from there

[modern geyser]

👍👍

[livid aurora]

Try to restart your game, please pay attention to your language 🙏

[marble pendant]

When I go to demote someone after demoting him I get sent back to the top where r4s are can you fix this it's kind of annoying

[sharp flicker]

I can DM YOU ?

[clever yacht]

Bro u still on that?

🤣🤣 you’ve been trying since 3 in the morning for me

[thick edge]

🙄

[amber wedge]

There is a bug in the game, fix the inventory of heroes skills Fix the bug (Unit Skill) of the 3 forces: *Army *Navy *Air Force The bug that it has, is that I want to put the unit ability of the * army * it does not accept it and it accepts the unit ability * Army *

[agile narwhal]

There is an issue with your servers in which the game keeps freezing. Most of my members have validated they are having problems after logging in, the game will function for about 30 seconds and then freeze up. The only option is to close the app and reopen. Sometimes it will freeze a second time . Rarely a third

[olive shoal]

Makes you wonder why the players left to join another server 🧐

[ripe wind]

Saludos, pertenezco al servidor 845, a algunos miembros de mi alianza y a mí nos está costando en ocasiones ingresar al juego, a veces debemos reingresar por segunda vez para acceder al servidor

[modern geyser]

Polish language version

[grim sedge]

Join this its fun

@everyone

[clever yacht]

Stfu

[stiff ember]

Speed Increase % calculation wrong?

Shopping Center's Index tab shows the current buff/boost applied by deployed items such as Purple Tiles.

The 'Training speed increase %' value seems to be calculated incorrectly as shown in the screenshots below.

1st= Training time with No Purple placed or merged.

2nd= Training time with 77 * level 1 Purple Tiles placed. 0.50% increase displayed but actual increase is 20%.

3rd= Training time with all possible merges performed on 77* level 1 Purple Tiles, resulting in; 2lv1, 1lv2, 2lv3, 2lv4. Speed increase is displayed as 0.80% but actual increase is 3%.

[foggy gazelle]

<@&669084179753074688> <@&789688907963826176> my personal defense is to stop with the first loss. in the rules it says that La Défense stops after three losses. can you explain that to me?

[native pagoda]

The whole personal defense is 25 waves. You have overcome 24 waves so you have lost only one.

@foggy gazelle

[foggy gazelle]

as much for me I had not yet reached so many waves 😅 thank you 🙏🏾

[forest verge]

Problem with Polish lenguage server s651

[idle dome]

There's only 25 rounds.

[livid aurora]

Please try updating and restarting your game, if this doesn't work try changing to another language in game then back to your preferred.

And @forest verge 👆
If it doesn’t work yet, we have reported the problem , it will be resolved as soon as possible

[sharp flicker]

@craggy anvil you online ?

[forest verge]

Stil not work

[woeful shell]

this bug is due to an update. Can you count on a repair?

[livid aurora]

@sudden obsidian which language ?

[livid aurora]

Okay, we have reported the problem , it will be resolved as soon as possible

[proven sedge]

What is this ?

[stuck owl]

Again and again after 2 months (reports to 754) Unbelievable…!!!

[proven sedge]

Can someone explain it to me?

[woeful shell]

polish too

[subtle latch]

is there any fix on this or perhaps some additional details as to what permissions are added? Similar to what we have right now.

[sharp flicker]

@hasty tree i can talk you ? Please DM 🙏

[livid aurora]

Which language ?

[livid aurora]

Okay, thank you, we have reported the problem ,it will be resolved as soon as possible 🙂

[livid aurora]

Please stop mentioning developers, if you have a problem or bug, you can send me a private message or here

[sharp flicker]

if I have problem with my account, but only a developer can help me, :(,

I'm very sorry, if it wasn't necessary, I wouldn't be here bothering you :(

[hasty tree]

Read the description of the tiles
And check YouTube for how to get the best use for decoration

[hasty tree]

Kindly submit it to request channel

[sharp flicker]

Hello, good morning. I would like to know if you could help me please?

[subtle latch]

Okay. But I think there’s still a bug since I can’t seem to identify the added permissions for R6 to R9 based on what Lokiney has confirmed.

[stiff ember]

I know how to use them best...im just trying to show that the percentage value shown is incorrect... or at the least it is very misleading.

[woeful shell]

Try to press where the chat should be, and then press where the "send message" option is. This solves the problem of an ad hoc basis.

[cyan bolt]

The % increase is per tile.. lvl 2 gives 0.6% extra tile, lvl 3 is 0.7% So as stated in #659267108386897921 do this: 100 lvl 1 tiles then merge them one by one until you get 100 lvl 2 and so on.

[wide girder]

Hi. I'm unable to merge my three level 7 rate of fire components. When I remove them only one shows up in inventory.

[woeful shell]

look in other decks

[woeful shell]

Thanks, I hope before starting today's SvS. It is impossible to fight under these conditions.

[lucid pewter]

Not sure if bug or not, but i thought there was no world boss during prep stage so just wanted to point that out

[wide girder]

Forgot I had another deck setup. Thanks.

[woeful shell]

no problem

[modern geyser]

I would like to report that I have not been able to use Polish language in the game for several days. I am sending photos to prove the problem. After changing the language in the game to another - everything works.

[onyx sapphire]

Unable to assign R4 anymore. I am vice leader

[stiff ember]

Thanks @cyan bolt that makes more sense.
However im not sure why they have it show only the % of just the highest lvl tile you have, instead of a much more useful total % in current config

[subtle latch]

Same concern. Previously R6 to R9 can assign R4.

[thick edge]

@livid aurora

[floral kelp]

After I was done with svs I teleports back to my alliance, here I wanted to shield. Bought a 4hour shield but it said, can't open shield in warzone... Afte restarting top war I had apparently bought 7 4hour shields and I still can't use it... Nice gem sink?

[void turret]

When I attack on the enemy base now on SVS I can't use my shield then when some one attack me and I was sent fly then I can use the Shield

Please sir fix this problem

[lucid pewter]

is there supposed to be a vit cost when rein a ruins during svs

[void turret]

I lost 1k gems because of Shield and that shield never appeared on my base and some one attack me and sent me fly away then I used the Shield then it works again I need my gems back around 1k I lost now I have 29 gems lefts

Please fix this problem

[fiery vessel]

Yet again your SvS screwed me. Why is it someone with comparable stats (I am tac master and they were GM) outside of specialized class was able to hit me with one march and kill 1100 of my troops and I didn’t even kill ONE of theirs. We both have lvl 120, 5 star heros, both had 80-82 troops mix between regular and Valhalla, and I lost EVERYTHING and they lost nothing! Supression was equal, they had NO perks on any of their heroes... I would like some compensation for SOME of the troops lost not all since i would have lost some troops... but to lose 1100 80+ troops while not even killing or damaging as single one of theirs?!?!. This is unreal.... honestly pull SvS until you can manage to put something together than isn’t broken.

[midnight yoke]

Points haven’t moved in a long time...donno who’s actually winning

[lime shuttle]

This entire SVS has been glitchy. Every time I tried to move it would give me a location error. It took 500 for Vit that I wasn't trying to buy. I ended up with a destroyed base because it wouldn't allow me to use my moves but the game still took away the moves from my inventory.. even when it gave me an error

[fiery vessel]

Be prepared to get a lame apology followed by “please continue to enjoy SvS” and not actually get any form of compensation... this is unreal. I’ll gladly send screen shots to whatever working person is here of me losing 1100 troops to a single attack against a comparable stat enemy... whilst not even damaging a single troop of theirs

[frosty bramble]

Yet again not a single Valhalla unit went to repair….. wtf Top war?

[sly apex]

When being attacked by Valhalla’s the attackers Valhalla’s didn’t degrade but when I attacked with Valhalla’s mine degraded

[modern geyser]

The event is still going on and it's writing to me expired

[rotund zodiac]

I couldn't see my base or even move but others could attack me killing my +1 units and wiping my base that I just brought gems to repair and quick build every thing on top of that when it finally allowed me to see my base and move it wouldn't allow me to attack players for a lot of it

[thick edge]

<@&651622161219584000> is someone gonna reply anybody in here ?

[onyx badger]

Hello
impossible to delete when I click on the trash can nothing happens thank you to fix the problem.

[dark escarp]

That’s not a problem - that’s in the rules?

[frosty bramble]

Why repair for Valhalla’s not working? Just downgraded every single one without repair option? Thought they were supposed to go to emergency repair?

[rotund zodiac]

so money I put on this game for the svs was a waste as all units got wiped I couldn't see my base or teleport from it but they could still attack my base can someone get back to me on this

[gentle spade]

Green Material Box? Either I’m colourblind or someone else is.

[mellow saffron]

SVS is still bug. A lot of us have a issue with location error when porting in the opponent server. Some of us got killed because of the error and it still lags. Movement lines not appearing sometimes.

[modern geyser]

when jumping from one server to the other you got the daily reward from the leader

[grim latch]

The Defense logic for when to assign heroes is glitched. 65 tanks and 10 planes should use Army heroes, not AF heroes. I likely wouldn't have lost 65 lvl 82 tanks to downgrade, as the next round with Army heroes shows

[primal basin]

ID LIKE TO REPORT TWO THINGS.

1. I SET A 24 HOURS SHEILD YESTERDAY AT 3PM AND IT SAID IT EXPIRED AT MIDNIGHT
2. I AM VICE LEADER OF AN ALLIANCE AND I CAN NOT PROMOTE ANYONE TO R4 AS I COULD BEFORE

[tropic hemlock]

First attack on SvS against an enemy base, 85 units lvl 81 units, with an empty repair factory - and every single unit degraded. Seems like a bug 🤔

[whole hound]

Data error for our ruins

[modern geyser]

Can we fix that?

[dusk hemlock]

Bugged

[gentle spade]

I might be wrong, but I believe that the way it is now is:

• if you get attacked, your troops go to the repair factory
• if you attack, your troops get degraded

[grizzled pelican]

Svs hah what a Joke
Lost 40k gems, 60 package of energy. I lost all of my units. Yep we won the war but the Prizes was like wtf. 200 diamonds!!!! And who needs thos svs points. To exchange with dump rewards.
The same as the odinium war.
We lost more than win
We ask the developers and the top war team for answers and solutions.!!

[neon mortar]

Pop star is buggy . I’ve sent 19 to Sips . Not ranked . But I’m in gifting rank . Asitri sent 99 to fleish but he’s not ranked either , only this one #popstar

[mellow saffron]

only appears when you have more than 100 rose

[hard lynx]

The game hung up too much at SVS. marches were not sent. In some cases a lot of delay in the chat of attacks

[mild dagger]

Why is he attack me, but he dont die all soliders???

[hasty tree]

Take them down from the 4 pages

[wicked current]

Is there a payment issue?

[hasty tree]

No, check your Internet and payment methods

[wicked current]

Using same as always, just this time I'm getting an error.

[hasty tree]

Check your payment methods

[sleek iron]

Emergency repair doesn’t work…. Lost all my Valhalla troops… it remained empty the whole time… please do something

[clever yacht]

When you pm someone and the red dot appears when u sent the message

[abstract burrow]

Same issue.

[opaque horizon]

What to do if you are muted for spamming?

[abstract burrow]

Open a support request and hope they respond to you before you are unmuted. Default time is 24 hours.

[opaque horizon]

Fair enough. I will wait for 24 hours then

[coarse imp]

I can't see the rankings I refresh game and same thing. Not sure what'sup with that

[fickle forge]

can someone help me. I can't get my accout. my phone is broken and i didn't have a backup. now i have a new phone and i want my old Account

[idle dome]

did you bind the account to facebook or anything??

[fickle forge]

No.

[idle dome]

Okay, you will have to talk to the in-game support. Bring a reciept (if you spend) and your player ID.

[dusty plume]

Lost all of my troops including a bunch of Valhalla when the system wouldn't let me port away from an attack. Location error multiple times. Cost a lot of $$$ in odinium.

[fickle forge]

I wrote to the in-Game support. no answer since 3 weeks

[patent inlet]

Possible bug? Same level hrof but the defender’s troops didn’t attack once on the first march. Possible they changed hrof during the simulation?

[idle dome]

@hasty tree when you get a moment, can you look into this?

[modern geyser]

Also bugged, I asked the Support but nobody answered

[lucid pewter]

Wanted to report a bug where I got into svs, ported to enemy hive, they hit me just once and I got ported, making me waste another tp, if it was 3 hits fine but it was just one hit, wanted to report and see if I could get a port back because of it

[modern geyser]

And I found a bug where I can transfer the profile pictures of other players to mine

[timber blaze]

The limited time voucher says it's expired. Some players aren't getting them for df and warhammers.

[clear delta]

Svs was so slow I used so many teleports to port to the same spot

[modern geyser]

Check replay. Would bet your Katy kicked his ... first round 😉

[patent inlet]

Nope

[wild whale]

I just deleted 200 of these because they said expired. But I’m still getting them. This needs fixed. What a waste.

[dusk hemlock]

I’m not receiving any notifications for TopWar, I had installed it on a new device and now I no longer receive any notifications on either device. I tried uninstalling and reinstalling but still not receiving notifications

[wind fiber]

Bug in event

[tender garden]

@dusk hemlock did you set the notifications on the phone and in game?

[dusk hemlock]

Yes I did, they still dont come through....

I have tried uninstalling on both devices and reinstalling on 1 but they still dont work

[slate garnet]

How can i talk to a dev ?

[thick edge]

looks like my childrens will continue to quote this everyday

[slate garnet]

Some skills got merge during a glitch . I need help

[rare lintel]

Position holders like vice captain , war commander , etc . Are not able to promote members to r4

[dapper marlin]

لا استطيع الشراء

[crimson cedar]

MAJORRRRR ISSUES DURING SVS! Slot to move couldn't even see the others battle zone like we normally can, it was awful

[warm dragon]

مرحبا اذا قمت بالابلاغ عن حساب تتم مشاركته بين عدة اشخاص هل ستتم ازالته؟

[livid pike]

I am tactical master and just I just upgraded my navy HP in my class tree to max but the hp of my navy hasn't increased at all it's still at 27.5B which I had when the hp tech was at level 4 . Please help

[heavy sierra]

1. SvS emergency repair caused my game to freeze multiple times. I had to completely shut the app down and reload. When I was finally able to come back I was zeroed. This happened multiple times throughout SvS causing me to use more than 200k odinium and I still have 193 Valhalla in emergency repair with no way to fix them as I had to spend hundreds of dollars just to fix the first time I got zeroed. I can not even buy enough odinium to repair the ones that are in emergency repair.
2. I too was getting ported with one hit and not three and I also ported people with one hit as well.
3. The at war ruins did not show on my map so I could not tell if the ruins were taken by us or the other server.

[livid pike]

The hp of navy at level 4 and level 5 no change at all, I used 4 days worth of speed ups too, please help

[fast reef]

The game was glitchy they whole time in svs. Was zeroed out because it would not let me port to another part of the map. Lost all the troops because of this

[worn tree]

1.Valhalla troops were not sent to emergency repair.
2. After being forceported, new base location cannot be found and "parameter incorrect" message keeps popping out.
3. Troops in the inventory(from unit ruins) disappeared when trying to play them in the base.

[restive ore]

None of my Valhalla went to emergency repair can I get some clarity

[worn tree]

1.Valhalla troops were not sent to emergency repair.
2. After being forceported, new base location cannot be found and "parameter incorrect" message keeps popping out.
3. Troops in the inventory(from unit ruins) disappeared when trying to place them in the base.

[onyx sapphire]

Can someone please respond to this post. Also all officers rank is showing R1 in droid ranks.

[next storm]

it was designed that way, it was a bug before, that vice leader can assign R4

[grave shell]

I can't see my r5 messages in alliance chat

[next storm]

um, any error message?

[grave shell]

no error messages. I have uninstalled and reinstalled the game to and It hasn't changed I am haven't seen them for a while

[next storm]

kindly dm more info

[pulsar comet]

The may limited voucher is now expired???
But there is at least 3 days left for it

Please do kindly fix it, I still got 20 class perk speedups to get

[subtle latch]

Thank you. What would then be the additional permissions added to R6-R9 as what you have previously mentioned?

Edit: looking at the votes now, it seems most players want the permission to assign so I agree with that. Also, change badges too. I just want to clarify what other permissions were included in the recent update. I placed a feature request to add in those permissions table under settings.

[next storm]

working on it now

[pulsar comet]

Thank you

[pallid kiln]

BEN. changed the hero after his sale ended. those who knew about the correction in relation to multiple attacks benefited. CORRECT THIS, PLACING IT AND THE SKILLS FOR SALE IMMEDIATELY TO BALANCE.

[pulsar comet]

Feature request???^

[pallid kiln]

considered BEN's historic handicap to be a BUG after the sale ended. whoever knew that this would be done benefited. it was not a BEN BUG. they made an improvement on it, after closing the resale. this is an administrative BUG.

[toxic summit]

It says the may vouchers are expired when the event hasn’t ended yet

[dreamy marten]

It's fixed now

[pulsar comet]

Tap your screen again
In the upper left hand corner

[summer jay]

Pantalla verde cuando sales al mapa del servidor y a veces también ocurre al volver a entrar en base

[pulsar comet]

Tap your screen again
In the upper left hand corner

Or just restart the app

[modern geyser]

I have it sometimes too !!!

[uneven otter]

Hey, In Job Skill Center u will not ask to use the gems if you click on the Right Button. But on other places u will asked. Is it normal?

[pallid kiln]

you enter the base to repair the troops, and when you return to the map, you cannot attack, you are vulnerable and lose them, it happened 3x in SvS and it happens outside SvS.

[austere needle]

Try to force close the app and try again

[dusty bear]

After log-in , the notification is on for no reason

[toxic talon]

You sure its not due to the Defence line?

[dusty bear]

Yes nothing is there for check..
Notification is on with no reason after every new log-in

[woeful shell]

u can have 29999 points this is ~30k but u cant take a reward

[stuck owl]

The Eternal Green

[low frost]

With svs over and our server(1061) successfully defending our capital, not sure if it glitched, but capital gifts never reset

[modern geyser]

Last time at server 1014 same. Emergency repair doesn’t work. How to get back the troops now without rebuild expensive ???

[toxic talon]

We had the same problem on 1255

[low frost]

Yeah and as I said I'm not sure if it glitched or not this was the first time my alliance was holding cap during svs

[toxic talon]

We already had capital and held during svs i belive the event doesnt reset the rewards, due to it not actually being a “Capital Conquest”

[low frost]

Well ok I can see that but then if you successfully capture the enemy capital, which we did, you should get the gifts reset

[toxic talon]

It makes sense to not, with the rewards you get from winning the SvS plus the individual rewards, to then get the same rewards as Capital Conqest would be giving too much lol, the only way to describe it is, you do a capital conquest and dont get silo scramble rewards but yet you have to hold silos in order to help towards the capital conquest, same applies for the SvS it includes an event inside an event.

Bit of a visual glitch Officers showing up as R2s/R3s in contribution areas

[torn pelican]

This happens frequently. When I clean a building, it is remaining to appear.

[tame fiber]

Can that stay as it is :)) really loved that

[elfin anchor]

Pendant SVS, J'ai pris pendant 1 minute la capitale de S831 et pourtant aucun points au final et une défaite.....? Est-ce déjà arrivé à quelqu'un?

I took for 1 minute the capital of S831 ..... yet no points in the end ??? 🤔🤔🤔 has this ever happened to someone?

[soft rose]

I haven’t been receiving rewards from the world boss. It has happened twice now.

[lunar oxide]

This is strange might be something to do with your browser, I’d be happy to send you the link in DM to try it (just checked and it works on my device)

[lunar oxide]

This is normally a connection related issue. Going to world map and then back to base should resolve it, failing that closing the game and reopening definitely will 👍🏻

[onyx sapphire]

What rights does officers have that different from R4?

[dusty bear]

Thx my problem resolved

[lunar oxide]

👍🏻👌🏻

[tawdry stump]

ปัญหาถูกแก้ไขได้จริงหรอ

[robust hound]

When tab for posting pops up the order changes. This is very frustrating when 80% alliance is top. So you quickly click and then it changes to world or something else.

[split perch]

Odin mining opens in dim mines at level 78...will let you farm it, but won’t let you collect it....if we can’t have it until level 80, why waste our time with Odin mines at level 78

[fresh badger]

it should be limited to 10 donations per day and give us alliance points

[thick edge]

👆 ☝️ 👆 ☝️ 👆 👆 ☝️ 👆 ☝️ 👆👆 ☝️ 👆 ☝️ 👆👆 ☝️ 👆 ☝️ 👆👆 ☝️ 👆 ☝️ 👆👆 ☝️ 👆 ☝️ 👆

[void wagon]

Misspelled word.. should be “injured” not injuried 🤣
In SvS emergency repair center.

[ripe trout]

When using Diana, we should be able to attack 5 times if we have >15 VIT, not >25VIT

[modern geyser]

We didnt get gifts and we won svs

[torn pelican]

Thank u so much, I will several times. But it I don't think so it is just connection problem.

[faint heath]

Hey why can't I still not change my account picture even though I paid for it

[icy creek]

You’re leader must distribute them

[modern geyser]

No its shows last week gifts we havent been given new ones

[sweet matrix]

Why the free hero choice chest recruit doesn't have a one-time hero recruit package? I chose Bassel and I was waiting for the one-time Bassel recruit package that will last 1 hour to pop up but it didn't. Sad 😔

[clever yacht]

thats how its suppose to be

[cosmic zodiac]

Can’t see anything

[subtle latch]

Only once every two weeks if you have svs

[empty tendon]

How is a 3 star kat beating a 4 star Nimitz with level 5 attack in warzone

[sturdy geyser]

We have 19 hours left to repair SVS Valhalla but there’s no Odinium for sale!?

[near willow]

Same 👆👆👆 svs is over and no odinium for sale . Not right guys , need to fix this please

[fresh badger]

it should be limited to 10 donations per day and give us alliance points

[clever yacht]

it shouldnt tbh its suppose to help with leveling

[frail karma]

Few things, Fast Combat works correctly, does not give credit and are usually a tool to push the last bits of EXP to reach new level. That is not a bug, if you don’t like how that works please see #📮│game-suggestions instead

Hero stars alone is not the deciding factor of battle, please see #☕│off-topic and ask for battle optimization, lots of brilliant minds there that loves diving into battle reports and analyzing it - or help you doing so.

Popstar top list won’t show anyone until they have reached at least 100 roses/microphones received (to my knowledge) - click “Ranking” button to see complete list.

Only hero recruitment offers the one time hero recruit package hence its name! Not a bug, please see #📮│game-suggestions instead

Only winning Capital war will reset Capital gifts, not SvS - that’s how it always been, it’s just we got more Capital wars in SvS absence hence more gifts. Also again feel free to give such feedback to #829569608419246170 👍

Hope that helped a few of the questions I saw here

[tulip owl]

My chat is completely gone. Everything, world and alliance

[warm dust]

I can't switch account to another account even though the Facebook is connected to another account

[karmic steeple]

Exchange rate for packages is messed up. Arabs and Europeans must pay $120 dollars for the highest package offer while Americans only pay $99 and chinese $101. How is that fair for all players?!

[odd ruin]

I have a problem following to numbers test the dragon and Atlantis doesn't accumulate it. I get the Atlantis buff

[thick edge]

[sage ocean]

we can’t vote for capital yet in my server and it’s been a week and a half since it started

[open zephyr]

R4's still unable to modify alliance badge even though it was stated to be changed in recent patch.

[modern geyser]

I says I only have one and I can’t merge but at the same time it says a have three, this isn’t the first time this has happened

[rough hamlet]

You must remove all bar one of the component you wish to merge from all component pages so that you can merge the component

[modern geyser]

1113 is allowing transfers in, but won’t let transfers out

[elder turtle]

For whatever reason a member's title permission level is somehow retained when they leave and rejoin the alliance. When I try to make them R4 it won't let me claiming that they are a higher permission level. I have the matriarch title and a week ago I was able to make people R4 but now I can't. Please fix this so that I can add R4 again. By the way I am not trying to assign titles... just the R4 position. Please note that the person I tried this on was an R1.

[fast meteor]

First picture is first hit.... 28 damaged. Second picture is my second hit. Only 7 missing.....

[lunar oxide]

@fast meteor please amend your message, swearing even when abbreviated is not allowed #📖│server-information

[proud sail]

Please fully close the app and see if it can be fixed

[proud sail]

The rewards will be sent at 13:00 UTC

[marble hamlet]

Bug during supply drop

I have been waiting a week for a reply and have got nothing yet

[marble hamlet]

Same thing happened to me

[next storm]

can i have more detes

[marble hamlet]

I hit someone’s supply drop twice back to back and they’re march healed after my first hit

[wanton hornet]

Is it a bug that atlantis buff and paint don't stack?

[next storm]

may i have your uid plz

[next storm]

may i have your uid plz

oh guys please dm me your uid

[torn halo]

Hi, I have just merged a third component. I want to merge them into 1 stronger component. So I unequipped from other forces. When I go into my component inventory there is only 1. When having one equipped and clicking merge it says there are only 2. I have screenshot to show this bug

[modern geyser]

I buyed and chose navy damage increase lvl 5 and I didn’t get it, so people make it in my inventory or retourne my money

[modern geyser]

How can I explain a Support Team the problem if they are not able to understand ?

I checked all I am not dump, there was a bug how often I have to explain ? Emergency report didn’t work. We couldn’t Port away because of territory error... LOL

He is telling something about a battle report and results lol your repair was bugged and game was lagg... that’s all, why to pay money I a game if they are not able to answer normal question and fix it ?

[thick edge]

you are lucky to be get responded by support team. 🙂

[velvet slate]

Why not take my points 🧐?

[limpid flume]

Silo is already glitching showing no march out even though there is one in the silo, making it where you can't pull out unless you refresh game

[modern geyser]

Oh come on, this is going to be the fifth time complaining about silos staying at peace during silo scramble, its starting to get pretty annoying now, please fix it...

[brazen tiger]

Still can’t withdrawn March properly on silo

[olive lichen]

Silo bug again and again ....

[brazen tiger]

Have to go to base then back again to see March I’m losing troops left right and centre because they can’t fix silo bug come on

[old patrol]

Please fix that, can’t reinforce or attack

[fathom wraith]

Same issue as last week. We can't play silos!

[spark stream]

😩

[fathom wraith]

Also, we can't withdraw troops. And it's saying the silos belong to another alliance and allows me to scout only to show my own alliance in there! They are getting reports that I am scouting them. It's my own team!

[spark stream]

We can't play the battle of SILOS, they have the same error, they use Energy yo obtain the traps AND we can't attack because we already spent the energy

The Energy limitation Is verte frustrating

[fathom wraith]

I can scout myself and attack myself. WTF? 😱😱😱

[celest heron]

Not showing I’m in so I can’t pull

[modern geyser]

I bought the atlantis package for 110€ and paid for it but did not receive it

[tepid mulch]

Silos are having same problems as last week

[dreamy obsidian]

Customer service is not working

[spark stream]

I lost all my Energy for nothing

[hardy stag]

When you enter an empty silo, no back button appears. So no way to retreat in time. This event is hopeless.

[subtle latch]

Same problem. The only way I can pull out my troops is to check the detals of the silo and by that time, my troops have been attacked already.

[austere needle]

Have you checked your inventory?

[hasty tree]

Check the 4 pages up there and make sure to all the cpnt down

[hasty tree]

Make sure to check it in your inventory, if you recieved one single item, sure you will get them all

[hasty tree]

Well you see we try to understand your problem, but also you need to go and explain it all, by details so we can reply it you correctly

And seriously sharing such screenshot isn't helpful, all you have to do is to share your bug

[hasty tree]

Kindly read the description of the event and more specifically ok how to earn points 😉

[hasty tree]

Kindly send me the information in private

[hasty tree]

Fix it

[hasty tree]

Recharge then 🙂

[prime terrace]

When is the bug during silos going to be fixed. It's been there forever and reported in game and on here.

When you send a march at a silo and there are no troops in there, you march enters the silo but does not show in your march queue. If you want to quickly pull your march out because a stronger player is coming, you can't and you lose all your troops. The only way to show the march queue is to enter your base and the go back to the world map.

[velvet slate]

Attack castle get points or not ?

[velvet slate]

Good to try help me , but need one understand me ( i need my points in servers war event) I attack castle in this event but top war app not give me any points for it

And i read all description of this event and learn it. I do many events but just once have problem from top war app only .

Plz understand me 🙏 and help me , not use same words to disappear this problem from app 👌😉

[hardy iris]

Game gets blackscreen in island battle after rushing.
After that no rewards but the game does count the rush.

[modern geyser]

Bro I am not an idiot , check several times, also I wrote to support team at game, it’s simple or give me my item or my money

[shrewd compass]

Is receiving purple shards in “PREMIUM “ recruit and “ELITE” recruit normal? Not worth the price.

[pine forum]

Redémarre le jeu et re-appuis sur 110€ et tu vas recevoir ton achats

[honest dew]

People are coming here for their bugs and some can express themselves better then others, being a smart ass doesn't help, inappropriate answers can be avoided

[raw flicker]

Neither does being rude and disrespectful. No need to escalate. Bugs are frustrating for everyone on both ends of the spectrum. Please Watch you’re language and follow the #📖│server-information

[dapper nacelle]

Hate when this happens

[honest dew]

I haven't been rude nor disrespectful for calling out a person who mock others.
I'm well aware of that it's frustrating for both sides but making fun out of people ain't okey especially not for a developer.
Either way going to leave it alone since this isn't the channel for it.

[stiff ember]

[Island Battle]

When using the tap and hold method to swipe through multiple Island in one go, your health bar immediately updatesto show any damage taken as it happens when your Player passes each island.

However, when using this swipe method and you pass an Island containing a BUFF, the BUFF table does not immediately update to reflect the new BUFF as being in effect. Yet if you instead stop at each BUFF island, the BUFF table updates to show the new value.

Is this a bug? Are the collected BUFFs not actually applied until you stop at an Island?

[wheat notch]

chat error

[hasty tree]

Kindly DM me your UID along with this issue description again

[hasty tree]

Thanks for the heads up

[broken jay]

I only had one troop training in my barracks, they should have finished but they glitched and went to 5 training.

[clever yacht]

did you upgrade training time?

[broken jay]

It took about a half hour but it corrected itself

[visual dock]

Could not equip Bassel to attack wb after using Atlantis skill.

[split pebble]

When I'm going to march some times game crashes

[sleek wren]

Pause my individual defense

[modern geyser]

Doesn't show what is the item

[next storm]

it should be there after the update today

[modern geyser]

Thank you 😊

[modern geyser]

Lokiney sorry for my Question 😅 but is this really the amount of tokens we need to build this Buildings? Or It's not the final cost yet? Looks expensive

[next storm]

thats the cost to place it

[sour mica]

tywin gathering skill hasn't been updated
no new hero this wed (confirmed not bug, this weekend instead)

[next storm]

then you'll need to send marches there and build it

[next storm]

no new this wed, later on weekend

[modern geyser]

Now I understand why is expensive, the tokens increase really fast. Once Again Thanks Lokiney 😊

This is happening again 😅

[modern geyser]

FYI, it fixed itself 🤷‍♂️🤷‍♂️

[subtle latch]

Warhammers doesn’t seem to show tokens in the infra report. Please check.

[odd grotto]

A ruin available for the taking, dropped by another alliance we exchange with keeps bouncing our marches.... meaning we cannot take it.
How is this possible?

[carmine frost]

I attacked a ruin and successfully beat the ruin guard but still I did not take over the ruin

[foggy wharf]

they do but dosent show up in report

[subtle latch]

I think it would be best to add it just to make things consistent with the rest

[trim sorrel]

Unable to take over a ruin

[swift crow]

After today's update, garage hangar and dock does not display units inside. Using latest Android.

[stuck owl]

Chat duplicate

[oblique kindle]

After upgrade today don't see aircraft in airangar

[raw mango]

The ruins are not accepting capture on s1260.

[low narwhal]

Same in Garage and Dock.

[odd grotto]

same in 531

[wanton raft]

I got a big about garage and dock

[raw mango]

Don't need this stress... Uuggghh. Lol

[oblique kindle]

Server 1254

[odd grotto]

please fix the ruin occupation a.s.a.p....
we're in an all out server war in 531 making ruin exchange stressful as it is without it being bugged.
so far it cost me 5 4 hour shields when retrying, but occupation marches keep bouncing (thank goodness I used 4 hours though...)

[raw mango]

you guys too... not an all out war, but definitely tensions

and not to mention the wasted vit...

[modern geyser]

I over filled my tank garage. It reported full. Now none of my garages show my equipment. Tanks, Planes or Ships. Restarting game does not help

[frail karma]

I'm experiencing similar behavior, which garages/hangars/docks are you able to view and which not?

[raw mango]

No issues on s1260... ruins are broken still though

[low narwhal]

S894 / Devices are IPhone and IPad with newest IOS

[native notch]

My hangar is broken. Can't interact with planes

[modern geyser]

iOS is 14.4.2 on my iPad

[native notch]

This is shown for garage hangar and dock.

[raw mango]

hangar only on s1260

[frail karma]

They are fixing the garage/hangar issue atm

[native notch]

Nice

[modern geyser]

Thanks

[raw mango]

okay, ruin went immediately secure once we were able to acquire

[odd grotto]

so you hit the ruin down to 0% of the guard and you get it?

[frozen jolt]

That occur after the individual defense

[weary jackal]

Same thing with my hangar and I just close out the game and reopened

[frail karma]

Please wait for an update @weary jackal @frozen jolt

[frozen jolt]

Ok

[weary jackal]

👍

[modern geyser]

Dock,Hangar,Garage all broken.

[raw mango]

ruin issue????

[frail karma]

@modern geyser it is being fixed now please wait for an update

[raw mango]

any idea on time frame??

[velvet hare]

No reasonable way to hold a ruin you already own unless you defend for 24 hours. Took 29 massive hits to bring to 0 hp by another alliance

[raw mango]

we reset, by having an ally capture and we take back... it sets timer to 1 hour... we aren't able to hit and start timer though... it is rejecting all attacks

some have gone immediately secure after hit

[abstract quest]

Can’t use another alliance to reset. It goes straight to them.

[raw mango]

so the powerful get the ruins...

[steep slate]

<@&651622161219584000> I have a issue with purchasing, where I need to contact

[storm bluff]

Only if they can continue to defend it for the 24hrs that it's at war 🤷‍♂️

[dusty bear]

Ruins list is glitching

[lunar oxide]

Please raise a ticket with in game support

[steep slate]

Contact us also would not work for me@lunar oxide

[lunar oxide]

Let’s switch to DM

[austere needle]

Thanks we will send it forward

[signal scaffold]

Patch/update notes on apple store aren’t in English. Where can I fine the update notes on ruins and everything else in English?

[proud sail]

Please fully close the app and log in again to see if it fixed

[proud sail]

Does the problem still exist?

[spiral current]

Went into peace state immediately when it was took over. Same bug as last month (s372)

[carmine frost]

I think i didn't take over the ruin since the health of the ruin wasn't yet to 0%. so if that is the new way the ruins work the problem is fixed.

[covert tangle]

Ruins is to powerfull

[oak thunder]

wait how is the damage even calculated? it says i did 5.4k damage in one hit, it seems off by a good few zeroes

[wheat juniper]

Hangar visual bug. Cant see anything. Tried restarting the game, still the same. S1280

[proud sail]

Team is working on it . Should be done soon

[mellow saffron]

New ruin feature have no guide, ruin wall is too powerful and no report generated when hitting it when the guard is dead

[drifting tendon]

Why can’t I take over a pyramid? U have to hit a few times😂

[foggy wharf]

Infrastructure count as fortress

[short pendant]

ruins seem to be unkillable... they take like 1 shot worth of damage surely this is a bug?

[thick edge]

heya,our lvl37 droid disappeared after summoning. no rewards. just gone :/ one officer accidentally removed castle after droid summoned but before removing was disabled. (i will post this here every hour till i get a reply,customer service not responding either. So see you next hour)

[shadow mica]

Hello , i no any bug problem . But i need help

Totally 27 fake account in top 100 arm race

[austere needle]

Sorry would you be kind and explain more? 🤗

[austere needle]

What do you mean FAKE?

[summer jay]

Hola, la primer imagen quería saber si era bug o estaría a ese precio siempre en la tienda vip.
La segunda imagen supongo que es un bug visual en la cuál no se ve la línea de dirección de mis marchas

[shadow mica]

@austere needle 27 small account that played by 1 people@austere needle

[austere needle]

Posting every hour will not help anyone! Please make a ticket at in-game support!

[austere needle]

27 by one person can get to top 100? Must have been working very hard! How do you know it’s one person?

[shadow mica]

@austere needle my server is 659 :)) , old server . why level 50 playing in my server ?

[austere needle]

We can’t kill ruins🤔what do you mean?

[austere needle]

And still can pass 100 others? That is one hell of a good job! Still not convinced it’s one person should be different to pull that off!

[shadow mica]

That with same name lol

[short pendant]

they take 100 hits to kill, that is 500 VIT was that intentional?

[austere needle]

Still not sure what you are talking about!😅ruins? Kill the ruins? Or people inside?

[austere needle]

la tienda VIP se actualiza como otras tiendas con nuevos artículos

[summer jay]

Ok, genial gracias!

[austere needle]

Apparently👀

[thick edge]

i did,maybe tell them to look at it. only way to get someone look at my issue is annoy them at this point.

[meager marlin]

For ruins you need to beat a ruins guard then the building.... so, are the tricks hidden somewhere?

[hollow mason]

The simon's genius was gone after I exchanged it successfully. I contacted the customer service but they didn't help

[austere needle]

That isn’t accurate! Please send me a screenshot of your contact with support

[eternal cipher]

BUG missing max # of coins we can get from DF

You show 21000 for WH but DF no idea, Also missing atk reports when hitting ruins

[stuck owl]

Made this step and it keeps happening

[tribal helm]

Interesting bug😂

[oak thunder]

let me explain, our strongest player who takes of ~10% off the wb in one hit does 7.5k damage to the ruin. i on an average do 30T damage to the WB but do 5.4k damage per strike! how is this possible?

[hollow mason]

Where can I contact the admin. I don't see them. I need help

[oak thunder]

@austere needle to capture a ruin seems like a waste of VIT now

[hollow mason]

Hmm

[eternal cipher]

New update to ruins not listed in change logs, we now need to deplete ruins HP via 100 or so atks... @5 VIT a piece

[austere needle]

Let me check

[worldly thunder]

New ruins are broken. Have to babysit a ruin for 24 hours and hope no one captures it since it goes into peace state if they do.

[meager marlin]

Ruins may be more of a team effort....

[austere needle]

Then I guess it’s the damage ranking that decids the owner

[ocean thistle]

I cannot merge components

[austere needle]

Take them away from all 4 pages

[hollow mason]

The customer care item doesn't seem to be working well, they are giant robots

[oak thunder]

theres a problem dealing the finishing blow, our attack strength and the damage we deal to the building are not the same, i mean happy to attack the building but its dead annoying if we all have to constantly bomb it to get it.

[austere needle]

No bots on support but it can take up to 72 hours in work days

[native sage]

What is the point of this game you can go around burning nobody or burning somebody else from another server

[slender ginkgo]

cs

[drowsy smelt]

Is there any way search for the ruins?

[blazing mural]

Lol

[swift smelt]

Pretty much a farmville simulator, except on saturdays. Saturday is when we become monsters

[sick lark]

👀

[covert hedge]

In warzone svs, there’s a visual bug that leaves Ben’s shield on throughout the navy and airforce battle

[vast crown]

It also occurs when clearing island of tiles during the battles

[austere needle]

Yes if you just skip it it will happen

[heavy trout]

This channel just for BUG-REPORTS, please use #📮│game-suggestions for Feature requests not here, without bug reports all messages will deleted.
Thank you for understanding.

[drifting meadow]

But it’s still a bug that should be fixed to stop confusing players who think the game is glitched or think someone is hacking

[austere needle]

Yes thanks for pointing out

[faint whale]

Mate you already deleted too much delete one by one not purging everything you deleted peoples comments from 5 hours ago i get you want people not to spam but removing their comments that have nothing to do with this situation is just wrong

You can delete this one too if you want 😁

[pine rapids]

Just wanted to give you some props and credit. I see you working hard and dealing with a lot of noobie questions. You’re the best! Take care

[shrewd compass]

This channel just for BUG-REPORTS, please use #📮│game-suggestions for Feature requests not here, without bug reports all messages will deleted.
Thank you for understanding.😂

[austere needle]

Thanks mate but I really need it to be clean of messages here

[sudden forge]

So you confirm this new ruin mechanic is NOT a bug?

[modern geyser]

Upgrading mastery doesn’t work for me. I should be level 4 on tanks and level 1 on navy, but it’s still level 2 on tanks and 0 on navy and my components have been used. Thanks in advance

[austere needle]

No messages here please

Only bug report

Thanks in advance

Sorry @modern geyser would you give me some time? I will get back to you

[runic valve]

I’m having issues with the game screen occasionally flickering/jumping and being unable to move around the map. Has there been any other reports of this or could it be my phone? 😅

[urban sorrel]

My game will randomly get a green screen when I switch to private messages and it completely freezes up and requires a phone reboot. Anything I can do to stop that?
Edit. Using a Google pixel 3

[austere needle]

@runic valve I don’t know! Have you checked your internet connection is solid?

[modern geyser]

Don't spam messages here everyone this is bug report area

[austere needle]

No gifs please

Thanks mate I really need it clean from messages here

[balmy ruin]

Have a visual bug going on here.

[austere needle]

Please force close the app and reopen it

No please delete your messages so I can see actual bug reports

[daring knoll]

@mortal osprey its not a ruin bug..go click on the ruin and read the information tab

[rain girder]

You mean MISINFORMATION tab

[hollow saddle]

I don’t know what kind of high hitters this game thinks every server has, but out of 170 in my alliance we usually have 20 on at a time. And of those 20 maybe 2 high hitters. But not even us high hitters want to blow as much vit as it costs to reset the ruin. It’s not with it for a 5% gathering increase.

[minor viper]

@austere needle is there a possible way to take of troop press once trying to move trough out base ? As it takes a nerve to get for example on second island or move trough out of base when each drag tries to upgrade every item you have in base

[gentle slate]

@austere needle one of my alliance members (He is lvl68) have to pay 111dd for Barracks Technologie lvl66... Myself (lvl67) had to pay 24,9dd for Barracks lvl66... Is that normal?

[austere needle]

@rain girder I understand your frustration but it doesn’t belong here

I am here to help you guys and you spamming me here

How can I help others?

@eternal lark don’t share your Id

@eternal lark I had to delete your message! Wrote it again without your UID

@south kayak not a bug please go to #📮│game-suggestions

Thanks for guidance! Please remove your message

Thanks @pale cloak but please please please no conversation here

[jade gull]

I don't link the limits of ruins owned

[primal storm]

Having issues with ruins since the update - this is so bad it has to be a bug, no way y’all did this on purpose

[austere needle]

@primal storm what issues?

[austere needle]

Sorry what you mean?🤔

[vestal edge]

How come my lvl 80 account only does 7.9k to Ruins

[austere needle]

Would you please write in Feature request?

[lilac lily]

I had an issue with accidentally opening all my VIT bottles at the weekend and support said they would put them back in my inventory, but not happened yet. I really want to start using VIT again but can't until its resolved. Can you help?

[austere needle]

I don’t know! I will try to find out and get back with info

[austere needle]

When did they answer?

[visual stratus]

What is this new alliance token ranking?? Please

[honest drum]

Topwar just put the “ruin” in “ruins” ...please undo this disaster 🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️

[severe badger]

Agreed put them back to the way they were, ruins are pointless now

[uncut oar]

Bug notifications 2 weeks still have not been returned what I need to do

[main spindle]

I haven’t purchase element chests today and it isn’t resetting. No reset clock on store.

[modern geyser]

Infrastructure counts as a fortress placed , if your alliance has 1 fortress placed and you place a infrastructure the alliance feat will count it as you have 2 fortresses

[still harness]

Agreed no documentation and too painful now to take over.

[frosty wasp]

I buy monthly pack but i didnt get it yet what is the problem

[signal depot]

@austere needle Thank you for putting up with this craziness!😁

[austere needle]

Have you tried to force close the app and reopen it?

[austere needle]

Please try to force close the app and reopen it see if it persists

[austere needle]

What was the bug?

[austere needle]

That’s serious phone process problem! Maybe try with another device !

Please ask questions #☕│off-topic

[austere needle]

Not a bug please go to #📮│game-suggestions

[austere needle]

Ranking of who have been mat contributor! Please ask questions at #☕│off-topic

[dawn temple]

How can I make 5 march

[fiery pasture]

Permanent pack + monthly card and capitol role

[eager kelp]

We just took a ruin from another alliance (we gave up one we wanted for this, worse, one), and can’t even claim the items now! This must be a bug?

[modern geyser]

Tried unlocking part of base. Cost to unlock was 2,000 gems. Gems were deducted but received a grid error message and area was not unlocked. Help. Need my gems back!

[mellow thicket]

I’ve messaged on game mod and they don’t seem to have a clue... I’m no math genius but I do know basic arithmetic... 🤣

[young pebble]

by

[gloomy hemlock]

I can't take ruins. I keep attacking it but it always fails even if nobody was inside to guard it.

[rain pilot]

Do not go after any without panini doozy ice approval

[earnest coral]

Sadly, I don't think it's a bug.

[modern geyser]

Way to waste your vit on the ruins 🤷‍♂️

[toxic summit]

These are the patch notes from the app store, i am and english speaking player what is this

[fathom herald]

@toxic summit it's a known issue, the Chinese patch notes got posted onto the English store and English patch notes got posted onto the Chinese store. This issue plus the bug of not being able to see troops in your 2nd dock/hanger/garage is also being resolved 😁

@slow canyon please don't share links without prior approval, especially into the bug report section as this just takes up space and hides actual bugs for us to respond too. Thank you 😁 #📖│server-information

[rain pilot]

Ty

[austere needle]

Please take questions to #☕│off-topic

[austere needle]

In description states that items can’t be claimed until reset

[grim latch]

Is there a listing somewhere of known awful game design situations that are NOT considered bugs? It would be helpful to know what the intended awfulness is to filter that out from the accidental awfulness.

[austere needle]

@modern geyser please remove your message from here!

@grim latch bug is when something happens that is not planned to happen! A false code! But what you don’t like doesn’t make it a bug! Please remove your message so I can keep track of actual bug reports

@gentle nacelle this channel is just for bug report! Please take conversation to #☕│off-topic and read the pinned message

@modern geyser not a bug so please go to #📮│game-suggestions

[grim latch]

Right, I'm asking for a tabulation of things the game plans to happen that a normal person would assume no decent person would intend to do and mistake for a bug. I'm trying to help you here.

[austere needle]

Your help would be to let me keep track of actual reports and tag me in #676621550924988421 we can discuss it there

[gentle nacelle]

I’m well aware. I however have a notification here, noting that I was mentioned somewhere

[tiny meteor]

Currently experiencing a bug with Cupid and warhammers. Warhammer are not populating alliance gifts. Cupid is not awarding bouquets at random after multiple thousands of gems spent.

[radiant fulcrum]

No alliance gifts after killing warhammers.

[austere needle]

Have you tried to restart the game?

[austere needle]

Have you done your 50 attacks?

Thanks for feedback but it doesn't belong here

Please remove

[tiny meteor]

Yes. It seems to be happening across the entire server.

[austere needle]

Please send me screenshots

[warm dragon]

لا يمكنني ربط حسابي في اللعبة بحساب الفيس بوك الخاص بي رغم تنني كنت قد قمت بربطه مسبقا لكن تم ازالته ولا يمكنني ربطه الان

[austere needle]

@warm dragon هل فقدت الاتصال أو ما زلت قيد تسجيل الدخول؟

[warm dragon]

مازلت قيد تسجيل الدخول

لقد تم تسجيل الدخول لكنه يحدث لكن عندما انتقل الي حسابي في الخادم الاخر يختفي تسجيل الدخول

[austere needle]

@warm dragon ثم حاول ربطه بشيء آخر

[peak crest]

This issue has been ongoing for months now, on iOS iPad, when in any chat the keyboard is on screen the chat box does not populate what is being typed and if you minimise the keyboard the text can be seen in the chat box.

[austere needle]

مثل تویتر

[austere needle]

Sorry I don't understand

Can you send a screenshot?

[peak crest]

Top pic shows keyboard is on screen and pic 2 shows text in chat when keyboard is off screen, so can’t see what is typed if keyboard is onscreen

[peak crest]

Screenshot sent

[rancid frost]

That might just be your phone

[native spruce]

100% the phone , mine was doing that too

[austere needle]

Have you tried to reinstall the game?

[untold fox]

The aura of Atlantis is not stacking. We used the 3 bases on the range of the aura and only is giving the HP but is not stacking the ATK . Please work on this. We purchased to have the benefits..

[peak crest]

Thanks, did you fix it by reinstalling the game?

[peak crest]

I will give it a try but worried I won’t be able to retrieve game.

[austere needle]

Just double tab on your start button and swap the app out of the screen! That will force close the app! Then reopen it

Restart I was aiming to write but reinstalling will not damage if your account is bound

[glad nexus]

Hello, can you please give me a gift code?

[cyan bolt]

@glad nexus This isn't a bug report... Type $codes in #🤖│bot-spam and you can check the working codes, also delete this message.

[vale basin]

While hitting ruins, last person who hits gets the ruin. However, during that last hit a person from another alliance landed a hit on my unit and I has to spend 15k in odinium and RSS to heal my Val units. Please help look into this.

[elder ermine]

This make no sense, it sounds like you just lost lol

[vale basin]

No. While hitting ruins you can't hit the other player inside the ruin cause you are attacking it. No other hits while simultaneously spamming attacks hit each other. However, at the very last hit the last March gets held up inside as holding. There is a timer delay so if someone else had already sent a March it'll get hit you before the shield goes up.

[peak crest]

Deleted and reinstalled didn’t fix the issue, thanks

[elder ermine]

You can do whatever you want to ruins if it’s in war state. You can use speed ups too. You need a battle report cuz at the moment the way ur explaining it just makes it sounds like you lost ruins after being hit. Overall ur bug report makes no sense lol

[grim latch]

This was an "actual report" and it hasn't been addressed in over three days, unless this wasn't actually a bug but intentionally poor design, and you just read it and said "LMAO GFY" and moved on. So let's try again, what are the intentional game flaws that you don't want us posting here?

[zinc nimbus]

the ruins cannot be taken, it is in a state of battle and when you attack, return your march. Anyone else with that error?

[austere needle]

Is that in defense?

[austere needle]

Can you send me screenshots?

[grim latch]

yes, the defense logic placing AF heroes when the march is 10 small planes and 65 lvl 82 tanks, there should be some numerical or CP selection to best fit heroes to what is in the march, or the defense engine changed to allow more defensive presets

[vale basin]

So the ruin was up for grabs as a neutral ruin. That means it is FFA. So loads of marches are going to be sent to dwindle the health of the ruin with the last hit awarding the alliance with the ruin. That is how I've understood the change to be and have done so when getting ruins today. The last March that hits gets left inside the ruin for couple of seconds before the shield pops up and kicks all marches out. It is during this last second window that if someone sends attack before the shied pops, even if it already lists your alliance and lists you as final hit, it will hit the March inside the ruin.

[zinc nimbus]

So we have to hit and hit until it comes into a state of peace? Dang i'm so lost

[vale basin]

Yes you have to hit until the health is zero

The last hit, regardless of how much damage one alliance does, gets awarded the ruin. So in theory you could hit 99% but if someone from another alliance lands that final 1% they get the ruin. You also get a report that says "congrats you were final hit"

[austere needle]

Please click on it and show me HP

[zinc nimbus]

😳 😳

[frail karma]

@crisp halo as kind as it is, it’s not appropriate on this discord, nor in this channel please see the #📖│server-information

Please @crisp halo , stay on topics in the channel, GIF belongs in #676621550924988421 😉

[vale basin]

@frail karma am I supposed to tag someone when putting up bug or do I just wait for someone to help me out with it

[crisp halo]

Ok mate

[frail karma]

You must wait for assistance, wish I could help but haven’t even reached the countdown on my server to try on the new feature yet myself - but from your description it seems it could be a legitimate bug and I’d advice reaching out to customer support ingame as well about it

[crisp halo]

Baba

[vale basin]

Thank you I did as well. I posted on general so those who haven't tried it yet hopefully avoid the same fate.

[rotund zodiac]

I reported a bug on game so a ticket was made for the issue on Sunday 15:47 and still no one has got back to me on the issue how long am I meant to wait for this issue as this is now beyond a joke even posted it in here with a video and no one got back to me about it on Sunday

[normal rain]

Are this 2 values for oil and food a bug? The numbers can’t be right . Did you missed a “0”?

[fresh remnant]

When an alliance abandons the ruin, it is not blocked for 24h anymore. Immediately cause our server dominant alliance to creat ‘fake alliances’ by members dropping or having secondary accounts, abandoning their own ruin, let the fake alliance take it and then hit it to 0%….

[paper remnant]

Hi there, I’m still awaiting a response from 01/05/2021 bug report, and report of same issue since. During warzone and especially SVS war zone, my heroes give command but the opponent units fire (on my command) on my units. Any one else have this issue?

[cobalt lotus]

The ruins now have walls and are pretty hard to get by and I think this is so stupid why they even made it harder to take ruins. Means the the lower levels have no chance at all to get ruins

[slow mango]

Yeah

[devout lichen]

on this pic, if you had arranged the order of troops Army before AF, would be the way you ask

The Pattern goes like (For example, you fix it as Navy > AF > Army)

As long as there is a single ship on your base to defend it will pick the closest unit from the list(in this case, ships) wich adds the ships hero's whit ALL The ships it can put in the march AND FILL IT with AF if there is no more ships to complete the march

ONCE there are no more ships the next unit on the list is AF, so the first unit is AF which set both AF, fills the march until there is no more room left, and fill empty spots with Tanks if needed since Army is the next type

ONLY when there is no more units of the previous list it will use the next one, so on this case where first go Navy then AF then Army.. when every single unit of Navy and AF are dead.. your march will start with ARMY and the hero's you picked for army until depleted