🐞│bug-report

[half lotus]

I dont know if it's a bug , but mass rallying with all members at HFR 10 against an opponent's base with a HFR 10 , makes the defender attack first every time after the first guy that fights loses , which renders the whole point of a mass rally pointless..

[orchid silo]

You can still not use repair speedups in War of Odin they do not work I just wasted a ton of speed ups and they did not work

Cannot read the score constantly cannot read it

[charred mural]

We got matched against a team with 12 times our cp for odinium. Please look at you match making.

[fading gate]

Getting location error, and unable to port. Got me attacked a few times during cap.

[austere needle]

Would you be kind and repeat one more time which server is it?

[honest dew]

736

[austere needle]

I hope so!

[spiral current]

Connection problems still here in 372, we won't be able to do odinium

[unkempt grove]

@next storm when will be the bug fixed that you have sometimes location error, which isn’t letting you port away without reloading the map?

[austere needle]

Is that the same for others too? Which server is it?

[austere needle]

Which server?

[unkempt grove]

Everyone on 295 has this, sometimes you get attacked because you can’t dodge with port. It’s especially bad in Capitol where you can’t shield.

[spiral current]

Well only 8 ppl could join odinium all other got connection problems and huge delays at s372, so no fun at all.

[slate oasis]

S901 been lagging all day, problem with 24h shields disappearing

[fringe pulsar]

Why does the mass of heroes, units or team members have no influence on battles? no matter how many units defend or attack, if one arrives with a high lvl, none of the others have a chance, he kills the whole squad. Also how do you choose opponents for odinium event? sometimes you don't even have a chance to win.....

[slim kettle]

The strengthening facility won’t work. I’m next to it and have my troops inside but I don’t get any profit from it. Can someone help me with it.

[half lotus]

Same with 802 , especially hard 2 hours prior to odinium untill an hour after

[modern geyser]

Any update on this issue?

[austere needle]

Sorry! It doesn’t take me to the original message! Would you please tell me once more?

[modern geyser]

Two things-
First of all it says thank you for purchasing white xp book
Secondly i opened 100 of those 35 diamonds one but got 0 shards. I would like to get compensated.

330 gems gives 1 shard sometimes..but never got any from 35 gems one dispite opening so many times

[austere needle]

Right! Sorry no answer yet!

[rain cargo]

Banner needs to be move please over score makes it hard to see.. basic common sense on this one....

[velvet kindle]

Jester,, thank you,, for highlighting banner issue,, i felt same about banner,
There should be an option to turn banner on or off.

[terse bough]

When people are in odium they can’t be attacked in the mine but you also lose one attempt to attack I don’t think that should be happening

[lethal aspen]

It’s 360 gems

[digital jolt]

So Bens shield refreshes each round in Odinium? Also seems like supressions were not working.

If there's a dev or mod available could I talk to one about this issue please?

[digital jolt]

<@&651622161219584000>

[cobalt coral]

Guys where do I report players being abusive in chat?

[radiant lantern]

@cobalt coral you can report them in game and choose the option inappropriate behavior

[ruby turret]

For some reason the Bellevue hero isn’t working as well as it used to

[little geyser]

Has someone helped you?

[half lotus]

can anyone please say if it's a bug or not?

[little geyser]

Can you clarify?

[cyan bolt]

🤪

[half lotus]

we mass rallied the top player on our server during capital , when we attacked our highest cp player hit first and lost , then i attacked , but when i attacked , the defender started hitting first and wiped us all out 1 by 1 ,he did not use kate or had anything to give him faster rate of fire , and all 7 of us with all level 10 HFR didnt even get to attack in the mass rally

that kind of takes the point out of it if the enemy hits first , the whole point of attacking is that you hit him first and wear him down , just sending units to their doom

[digital jolt]

no I have not been helped @little geyser

[sacred aurora]

Guys I'm still waiting on a solution to my hero xp gitch I posted about 2 days ago.

[wispy tusk]

My VIP icon/window is gone, help

[heavy trout]

@wispy tusk profile photo in left upper side---->settings(left lower side)---settings--->show my vip lvl

[robust bloom]

I have account linked to Twitter but when I try to log in to account it says no player data exists but my spouse can see my base on the server. Can someone help me restore? I have no way to log in to account to contact service from within the game

[tepid lynx]

I an not enter the Odium battlefield because I ca not delete my V units that is being repaired. I can not fin repair since i ran out f odium to repair them. If u r going to charge odium gor repairs pls let us have a better supple of odium. Or at least warn us.

[pallid nova]

Hey 👋 who do I report to for racist remarks in world chat?

[timid tangle]

During the Capital Contest i saw myself in the silo as i was from another Alliance. I couldn't remove my troops cuz it was only giving me options to attack scout. Here's also screenshot of me scouting myself lol

[turbid locust]

Odinium chat doesn’t work. Alliance chat finally does in OW

[somber olive]

I don’t think my Super Miner skin is working with the new tiles.

[spring acorn]

Matching in Odin is broken

[coral tiger]

Is there a known issue about alliance droid?
We killed Our droid yesterday and there Was an other 190 droid shards donated.
In the past These invested in the New droid i think.
But yesterday we started complete from 0.

[orchid silo]

The skin is working you just have to make sure you're using the skin before you send your troops out. And just remember with the new resource tiles the Skins Gathering load is not going to be effective so you're mostly using the skin for the 50% speed

[pseudo pumice]

Server has been lagging super hard since odin. Causing visual bugs such as chats merging together and bases appearing on fire even though they're shielded and haven't been hit

[hallow sundial]

It’s not a bug 🤣

[spiral current]

Tara we couldn't play odinium and capital, cause most of us can't play the game due to the connection and latency problems

[austere needle]

hi! Sorry for what happened! I have made a report and waiting for answer

[spiral current]

Thank you Tara, appreciate it.

[austere needle]

@dusty bear it is the add platform that can't load more adds!

[desert beacon]

Hi, when I tried to merge two components with an equipped component the game freezed and when I went back I lost all 3 of the components. Is there a way to get it back?

[austere needle]

Would you please take screenshots and submit to in-game support

[austere needle]

There is an option in contact us inside the game for reporting inappropriate behaviour! You need to submit a screenshot

[pallid nova]

Alright thank you Tara, can I send several or just 1?

[austere needle]

I think there is a limit on the size of uploads but not numbers! Still not sure!

[pallid nova]

Thank you, for the help 😄

[pallid nova]

It says victory but I keep doing the same level again

[delicate dune]

Is there a know bug with the "save formation" / "deploy formation" feature?
🔹While rallying a Warhammer/Dark Force, the saved configuration is not recalled correctly: most of the times only the troops are recalled, but the heroes are missing.
🔹When using the "save formation" feature within a rally preparation phase, it will be impossible to start the battle. A generic message appears, warning about a full queue even when is a single player rally. It's necessary to cancel the action and start a new rally in order to solve the issue.
🔹 Sporadically, the "deploy formation" feature remembers the "assault" feature but won't place any troops on the ground. Although more frequently happens the opposite: the troops are deployed without the "assault" feature selected.
🔹Rallying multiple times on the same type of objective (es. Warhammer) have the system correctly remembering last used heroes and "assault" feature but not troops: trying to recall a saved formation sporadically leads to the impossibility to complete the rally due to a "party full" error message.

Also, on another matter, is there a known bug with the Repair Center? SpeedUp items are consumed but the effect is not applied.

Thanks for your consideration.

[lime raven]

This morning we did Odinium. Before starting I had a bit over 40 Vitality. Now that I have come back an hour later I see I only have 21.
Odinium shouldn't cost Vitality, it's a bit annoying to have lost 3+ hours of waiting for no reason...

[eager axle]

Now it's time to fix existing issues before adding anything new to the game. You seem to be ignoring all the complaints because people are stupid enough to spend money anyway.

[distant ore]

Is there anything about the game freezing, last three days it's basically been unplayable and it's not device or connection as everything else I play is working fine

[lime raven]

After checking with my teammates, it seems almost all of us have lost Vitality during Odinium, which shouldn't be possible. The losses are between 12 and 30.
Is there anything in Odinium that might cost Vitality without it being explicitly stated?

[onyx thorn]

Does anyone know why the blueprints and blueprint shards have disappeared. All of my blueprints I had before the last patch have disappeared completely?

[surreal geyser]

After 20 minutes into an odinuim match, I wasn't able to attack any more.... And found out it was due to vit being used. I had to buy more vit, at 500 gems, just to continue playing. It seems that this has happened more than once to others as well as my team mates.

[lime raven]

That's exactly what I'm mentioning above... Something costs vit in Odinium with no info on what... Very annoying.

[turbid locust]

Odinium chat had text. We were able to communicate at the beginning. After a few min it stopped working. You could scroll down and see blank screen. Even scrolling marquee would pause while trying to scroll up and down

[surreal geyser]

As a free to play user, this was a very expensive odinuim for me

[honest dew]

Popstar ranking still bugged, 5th day of reporting it now, like do you guys even care ?

[viscid summit]

Failed to march is back. Happened in Odinium and keeps doing it in World.

[pallid kiln]

bug or change of rules? servers over 700 were available for transfer from those coming from a server below 600. I went up the level to make the transfer, and now they are not available. know how to inform what's going on?

[sacred aurora]

We have many bugs in the odiniom event just now.
Marches would disaper and minutes later would reappear other times we couldn't march at all.
It would sometimes say function univalibe at this time when trying to teleport or march some times.

[shell hound]

Hi, my components aren’t showing properly still. Under components it shows I only have 1 lvl 7 and nothing is upgrading when I merge. Under arsenal it shows the lvl 7 but nothing had merged. Please correct this issue when available.

[sacred aurora]

You have to take all the rest of that component off the other pages also before merge.

[shell hound]

Ok. Thanks for the help.

@sacred aurora look at this screenshot

[sacred aurora]

Are any still equipped.

[shell hound]

Double checking

[tawny junco]

I bought growth fund I had 11k diamonds the next day I entered I had 3k diamonds I wrote to support not answered, can someone be interested?

I have another friend who has the same thing in our union, support does not respond

[eager axle]

Get used to not getting answers or help

[woven quarry]

I'm terribly disappointed with the suppression system. I've finished the perk tree of the Navy and have atk suppression against tank lvl88 which is increase navy to army damage by 105.6%.

But from the testing result it seems really nothing improved at all.

The testing is against same player. My navy deals 457b damage to his navy, while my navy deals 454b damage to his tanks.... Shouldn't the Navy deals more damage to tanks????? And his tank heros are much weaker than his navy hero!!!

So please tell me what did I missed?

Developers, please answer this....I really don't understand at all

[surreal spoke]

this 3 kinds prize didn't give me any rewards. The two gold tank in second row were what I put at last, and it gave me only one reward: tank-tank-plane one.

[dusk vine]

I was able to switch to server 758 before, but I can't find the transfer server button

[wheat garnet]

I'm so pissed off. Odinium showed the wrong time! So we turned up with 6 minutes left to go and got annihilated ! Going to be sending angry feedback through game

[modern geyser]

You probably just looked at the wrong time in the war of odinium menu.

[jovial saffron]

Make cedars worth something or take them out of the loot table

[faint flame]

The cedars have an event either Christmas or new year.. I can't remember which

[zinc pollen]

We just held the ruin at 160:192 on server 515. We held for an hour and it kicked us but did not start the peace state. We only hold 1 level 2 ruin besides that one

[open pagoda]

I believe English does not have any signs over letters?

[surreal geyser]

Is there any point in writing in here? I am still waiting to see a response to the many queries about vit being used during odinuim...... And how many of us had to buy vit just to play the silly event!

[woven quarry]

Can developers have some response about this issue?

[next storm]

hii can i see the battle report please?

[woven quarry]

OK. I pm you

[clear dove]

Suppression has never worked. 100% damage is a lot and we see that it doesn’t do what it say. Just getting 10% extra damage from a source is showing more than 100% sup damage

[woven quarry]

I really hope this issue will caught attention , at least dev is now looking into it now. I don't know if it's our setting problem or what's going on. Let's wait what dev found. Either is our "expectations" are too much, or the suppression system really has a problem.

So does the Valhalla units. Especially j15. It claims it has 200% atk increase while against the army, but from what I tested, I really really can't feel the effect.

I posted it before but didn't get any response from any dev.

[vernal vale]

I cant merge the chests. No option. Pls advise.

[covert tangle]

You only can merge the 2 above. Now you can Open it.

[spiral current]

S372 still have problems with game freezing, not able to log on, connection problems. Since last update (Friday) it isn't really playable.

[native notch]

I spent around $7 so far but I'm not VIP level 2. Is this a bug?

[spiral current]

Ain't a bug, you to go to profile Pic - > settings - > display vip lvl to turn it on.

[wheat garnet]

Definitely checked several times, every time showing the same place as all the previous weeks we did the event.

[final jacinth]

How is possible as Tactical Master to get lv 80 units, when i reach super troops?

[native notch]

@spiral current hahaha I'm so dumb

[fathom herald]

@languid cloak wrong channel for that. Please go to #676621550924988421 and Please don't post links In here that isn't associated with top war. Thank you 😊 #📖│server-information sub section 8.

[onyx dust]

MINOR - Everytime I come back from the map, my dimensional mine balloon/indicator-thingy, is orange for a second, giving me the false fear I have been attacked and can mine again. Within one or two seconds it turns white again.

[distant shuttle]

I have seen incorrect matching of Opponents during odinium event. How do do I raise concerns regarding this ?

[vernal vale]

Thank you

[surreal geyser]

For these new warlords.... Is the R&D given going to be permanently lower now? It will be a waste of time if it stays below 90. If there is more R&D from warhammer, what is the point of the warlord ruin. The airy/navy/air warlords are already a waste of vit use...

[austere needle]

It wasit has been brought to attention!

[distant shuttle]

We were from server 1034 competing with 882 which is 3 months older than us. Our alliance is ranked top 3 and we had opponents from rank 2 on the other server. Individual CP of the opponents were greater than the entire alliance CP of ours

[austere needle]

I know! I guess the match making is based on rank in server and the time that you choose too! So it can get quit difficult because of too many unknowns

[marsh rivet]

It’s simple. Make matchmaking based on CP instead of the rank in server.

[modern geyser]

Based on cp would be better but it would still be a bad matchmaking. The devs should just figure something out to make it fair.

[astral gorge]

Villiers attack buff isn’t showing up in the attributes or am I just missing it? The damage decrease does though when activated.

[modern geyser]

Fix odinium matchmaking we verse older servers like 800 and we are 1029 server

[distant shuttle]

We had the same issue this time

[glad lily]

@austere needle @next storm my gold collector is maxing out at half capacity (3hr collection). Am I missing something here?

[modern geyser]

My game crashes directly after start. I have the cache cleared, not helped. I reinstalled it, then i can play. Until i restart it again, and then it crash again. Huawey mate 20 pro.

[thick kettle]

Game keeps closing itself after opening

[fading surge]

My game crashes also after immediately opening

[crisp glade]

Same here.

[dreamy marten]

Game is crashing immediately after opening it

I even updated it and it still does this

[thick kettle]

Same issue as Ansel Jorden listed... uninstall reinstall fixed it until closed out... next time crashed again. Phone is Galaxy S20 Ultra 5G

[bleak quarry]

S1111. I just finished expedition 7 went to level 8 and all of my stones disappeared. I had about 40 of each and they’re all gone.

[final jacinth]

Any idea?

[dreamy marten]

FaTiPLi wrong chat

[final jacinth]

Thank you.

[open pelican]

Hello my friend cant log in... there is the loading page but when it start to show the loading page it crash

When it start to go to the base it crash

[thick kettle]

Same here, I an having to uninstall and reinstall every time before opening the game

[wooden nova]

Same here

[thick kettle]

Try that... but after closing it again, it will still have the same issue

[wooden nova]

I delete cache but is same

[thick kettle]

Yeah, I'm having to always uninstall, then reinstall

[modern geyser]

I can log in

I can't log in

[dull bone]

I have more than an hour without being able to get into the game

[short aspen]

Each time I log in game, all private messages disappear, they were present when in war of odenium, but back in normal game they went again. Affecting many top war players on 444. Can online see or receive messages when online but resets and clears when next log in

[modern geyser]

But I can't also open links on Facebook. Could be a big crash?

[mortal knot]

It constantly kicks me out of the game, I can't enter the game

[distant shuttle]

Lost all my shiny goldboxes overnight

[open pelican]

<@&667608292981211136>

[heavy trout]

please check your pm

@open pelican

[opaque dragon]

Every time I load game it crashes. I have uninstalled and reinstalled then game works. As soon as I shut down game, and then open game it crashes. I can't keep uninstal reinstalling every time I want to play

[heavy trout]

hello everyone have a good and healthy days
THİS İS NOT A OFFİCİAL EXPLANATION
ABOUT LOGİN PROBLEM: please follow this steps;
1-please check your updates
2-please restart your phone
3-please clear cache
4-please delete and download game again (PLEASE BE SURE you have a connection with social media-apple-google accounts)
these are just what we can do to try and fix the problem for now.

[twilit spade]

I have the same problem, when I log off I can't restart the game. I have uninstall and restarted but same if I log out again

[dusk silo]

Im not even sure if this is a bug or a feature 🤔 if I and my opponent are shielded and we send a march to the same empty tile, the one who arrives second is bounced. If both are unshielded the secons one attacks. Is that what's supposed to be the case?

[pure nymph]

Game connects to server then kicks me off

[near falcon]

I can't log in to the app

[heavy trout]

@pure nymph @near falcon please check pinned messages

[near falcon]

I don't understand I couldn't find anything that says my issues everytime I log in I get kicked out right before I load in why? Did I do somthing wrong I have spent alot of money this is bull

@pure nymph same is happening to me im not sure what's going on

[pure nymph]

Yea hopefully they will have answers for us soon

[chrome tendon]

Game keeps crashing

[fresh aurora]

my game keeps crashing whenever i open it

[near falcon]

Us as well

[quartz sun]

Game keeps crashing. Done updates, uninstalled, reinstalled.

Uninstalled , reinstalled it works. Close app and try to re open it crashes.

[chrome tendon]

Sounds like 20 free gold shards XD

[modern geyser]

Same here

[heavy trout]

@pure nymph @chrome tendon @fresh aurora , please be calm, problem is reported already to developers, for now we just can try to steps(in pinned messages), developers will fix this soon.

[crisp glade]

Its making other apps on my phone crash

[chrome tendon]

Im calm lol its just a game. Not mad one bit.

[near falcon]

I am pissed I have easily spent 15k in both servers

[heavy trout]

i can understand your feels, but this is a part of the life, always we can faced with unwaitable problems. just try to trust us, developer doing best for players

[chrome tendon]

Choice of +15 cap decor be nice lol jk

[heavy trout]

lol who can know(impossible lol)

[fresh aurora]

yeah it made my email crash lol

[near falcon]

I understand just am not trying to lose my account when I have spent so much money then have someone tell me oh well 🤷

[heavy trout]

don't you worry about that, you will not lost your account, i promise

[near falcon]

Not gonna lie all my stuff is linked but am afraid if I Uninstall then install again I feel I will lose it

[coral tiger]

@heavy trout for Information doesn't work for me. I use Samsung Galaxy S10 Android 11 latest Update.

[heavy sand]

OK I'll politely ask, please use the reply feature for this too, can all of you list the device you are currently using that has this crashing issue

I'll react with 👍🏼 when seen

[coral tiger]

@heavy sand got same issue with Google search so may not a game related problem

[heavy sand]

I'm thinking it's more device issue so would like all that is affected to just reply to me what device they are using

[modern geyser]

Samsung Galaxy S10+

[chrome tendon]

Lg k40

[crisp glade]

Samsung galaxy s20 FE

[open pelican]

P20lite

[twilit spade]

Samsung s20 note ultra

[quartz sun]

Samsung s20 fe

[golden topaz]

S20 also

[coral tiger]

Looks like Android Problem for me

[crisp glade]

When I unistall and reinstall the game, I am able to login and there is a new screen discussing notifications. It appears to be a new function in the game and would appear to be glitching and/or creating issues. When I close it once again does not open wothout uninstalling

[tropic hemlock]

Pixel 5, also issues - have to clear data to start the app.

[golden topaz]

S20 .

[tropic hemlock]

Pixel 5

[tropic hemlock]

Huawei p30 pro

[south kelp]

Huawei mate 20 pro

[sage crag]

Hello, Well i just swapped alliance and it says my base has been moved. but it kinda got removed from the whole map... so when i tried restarting the came it just keeps kicking me out. cant start the game anymore

Any way a Mod can help me with this? actually spent quite some bucks on the game and i dont wanna lose that lol

[coral tiger]

Can you make a Screenshot of World map?

[storm lichen]

Motorola Z4, crashing as soon as base comes into screen.

[sage crag]

I cant even join the game anymore... i press on it and it instantly quits. Already tried restarting my phone and reinstalling the game....

The error only appears on my "main" server... so i could play on a new one, but my main is kinda broken

[gaunt moth]

Samsung S10 as well, though I suspect it's an android issue because a couple other apps aren't working either

[coral tiger]

Tryed also some other Apps that i am not using often and got same like @gaunt moth so I think it is a Android related problem

[heavy sand]

Agreed, just reporting just in case that isn't the case

[modern geyser]

HUAWEI P30 Lite. My Account is connected with Facebook. That Account is lost.

[coral tiger]

@heavy sand asked some guys from my alliance and all guys with Android 11 got that Isssue but Android 10 guys not

[heavy sand]

So maybe it's the android version 🤔
Just checked I'm android 11 too and I can still load so maybe not

[sage crag]

Samsung Galaxy S20Ultra

[glad light]

Notification is not working in new update

[coral tiger]

@heavy sand checked with old Phone with android 9 there i am able to get in

[modern geyser]

I think i had an issue today

Can i talk with a staff member?

Why can't I open my game?

[crisp glade]

Never had a problem with the game untill this started popping up when the game was being loaded.

[pure nymph]

@heavy sand Samsung note 20

[quasi forge]

There is an issue with Google play, Gmail and other apps I believe

[twilit spade]

Same issue with Samsung s9+

[coral tiger]

Which Android Version you are running?

[twilit spade]

Android version 11

[quasi forge]

Everytime i open certain apps they automatically crash and close

[twilit spade]

And android version 10 on s9+

[heavy sand]

Hello all sorry to report
I've done some research I to the issue it's not the game itself its android 11-10
For around 75% of users using it there has been a massive bug reported directly too Google, it is causing third party apps to crash after being unloaded

We apologise for this inconvenience but it is out of our hands 🙏🏼

[dull bone]

I've android 10 and I'm not able to login.

[heavy sand]

Please uninstall this app if affected, seems to be a temporary fix until the bug from Google has it fixed

[dull bone]

Thanks I did what you mentioned and its working so far 👍🏻

[sage otter]

Another workaround is to use the game from the Huawei App Gallery and bind it to your Google account there.

[pure nymph]

That works thx

[digital jolt]

Know of any fixes for people that don't have that app installed I have an Lg

[modern geyser]

Fix isn't working for me

[modern geyser]

@sage otter can you explain that? How do I "use the game from the gallery", if it won't load?

[compact compass]

I dont have that app installed on my phone

[modern geyser]

Game logs in get to base view closes (phone shows game still open on tabs)

Samsung note 20 ultra all updates installs I have tried your fix of uninstalling and theb restarting phone no changes at all we have an event on and now I'm going miss it big rip

So what can we do?

[sage otter]

The Huawei AppGalery is already installed on Huawei devices.

Otherwise you should search for "huawei app gallery apk" in Google and install this APK.

Search for TopWar in the AppGallery and install it.
The game starts with a new account.

Then enter the Google / Facebook account that is connected to the game in the settings.

[heavy sand]

Unfortunately I'm not sure@modern geyser @compact compass @modern geyser @digital jolt I'm only trying to find research on this issue but since it's a Google issue itself it's a little hard to find so I apologise 🙏🏼

[digital jolt]

Thanks appreciate you working on

[modern geyser]

So why will uninstalling the game help?

[heavy sand]

Come to #☕│off-topic I'll explain

[digital jolt]

To anyone concerned about loosing account. I was able to get back on just now after unistalling for the second time and restarting my phone. My account is fine.

[modern geyser]

I've Uninstalled 4 times now it works for a little but then goes back to closing the app out

[devout lichen]

Why i can't see my vip status? And where i can report it? Bought a weekly gem pack and the corner looks empty .-.

[modern geyser]

Hey everyone,
Our alliance leader got banned from the game and we have no R5 now
We are trying to dismiss it as it's been more than five days but it ain't working cuz basically we don't have a leader, tried to contact support and they never answer, any suggestions what to do or who to talk to?

[cedar harbor]

#☕│off-topic

[sage otter]

Go to the settings and activate the display of the VIP status at the bottom.

[devout lichen]

oh, there is, though it was some feature to everyone else not being able to see it, thanks

[rocky thicket]

Hello

Im having trouble with the app. It opens and i see the screen for my base. Then it closes before it finishes loading

[fast storm]

Tengo el mismo problema

[vivid frost]

Its a Google play issue.

[modern geyser]

Someone explain this issue, -30184 gems and I can't access or do anything on my account, highly passed at this issue on top of other issues the game has been giving

[rocky thicket]

How do i fix my issue?

[modern geyser]

Uninstall and re install

[rocky thicket]

I dont want to lose progress....

[fast storm]

I reinstalled it, and I still have the same problem

[clear jay]

I have not been able to log into game for almost 3 hours. Games loads to 92% then crashes.

[heavy sand]

It's a Google issue @clear jay unfortunately only way to fix it that is known currently is in pinned

[clear jay]

@heavy sand there is no update in the Google play store. Do I just wait and hope maybe someday I can play? 😞

[heavy sand]

@clear jay only way to fix it currently is at the top of pinned please read it, if your unable to do that I have no other solution for you currently since this is a issue on Google end not the games end

[clear jay]

I do not have an app called android system web view. Am I to Un-install the game? The pin is confusing.

There is no game update. My phone is fully updated. Phone been restarted. Still cannot load game.

[tepid mason]

Oh so I'm not the only one

[heavy sand]

That is the only way I know currently and you should have the application since its pre installed into your device, if its not possible for you to uninstall that app then unfortunately I have no solution for you currently 🙏🏼

[clear jay]

Except to request a full refund for all I have spent on this game, thanks!

[heavy sand]

As I've said already it is not the games fault

[tepid mason]

What happened to Google? Even my google isn't working. I think my phone is broken at this point 😂

[heavy sand]

Yup it's a issue with Google itself so nothing can be done from here so I apologise on behalf of Google for any inconvenience 🙏🏼

[tepid mason]

You work for Google?

[rocky thicket]

Where is pinned?

[lethal swallow]

Hey risu if the android device doesn't have the system webview, do you know of any other potential ideas as to what we could uninstall until google fixes their update?

[heavy sand]

Unfortunately no other solution is known at this current time @lethal swallow

[idle dome]

here

[thorn gorge]

Thank you guys. It worked for me
1-open play store
2-search "webview"
3-click on Android System WebView
4-Uninstall
Enjoy Top war again

[tepid mason]

Would it affect the phone and other apps?

[thorn gorge]

Btw after unistall"Android System WebView" it shows "Update"
Don't update!!!

[rocky thicket]

It didnt work for me

[glad lily]

Now... what's to be done about the gold collector only holding 50% of what it should?

[sour rose]

My web view says it's disabled, should I delete and reinstall the game then?

[thorn gorge]

@rocky thicket
Clear the cache and restart the game.
If it doesn't work
Then "Power Off" your phone and restart it

[near falcon]

@thorn gorge I have done all of those things and I keep getting kicked out

[rain cargo]

We all just have to wait... Goggle will have to fix issue NOT devs.

[near falcon]

I have been told I was just ported and I just dropped Hella +2 troops so that money is all gone 🤬 and there is nothing I can do about it. How does this even happen? This doesn't make any sense I'm in 2 servers when I reinstalled the game I could play as normal but the moment I tried to link my account it kicked me out again

[green crescent]

Same.. if I uninstall. The game will load once.. as soon as I close the app.. it will kick me everytime until I uninstall again

[tepid mason]

@rain cargo has a point. The devs only gave us temporary solutions. Android & Google will have to fix their issues out to make close to permanent solutions.

[rain cargo]

@tepid mason 100% correct. The devs can't control goggle. So the waiting game begins folks

[compact compass]

Time to sleep then 😂😂😂

[near falcon]

I'm aware it's not yall fault but understand I have spent a ton of money and out of nowhere I no longer have access to it makes a person really upset but I'm not attacking yall

[tepid mason]

@near falcon I've also spent some money and also can't access my game. And yes you're right it does make many angry ut we'll all have to wait and be patient. 😌

[modern geyser]

Estou com problemas no meu jogo

[rain cargo]

Look at it this way we will get free things for this lol

[near falcon]

L@rain cargo you think so 😁

@elder geyser get in line bro 😂😂 we all in the same boat just have to hope it gets fixed soon 🙏

[kind pawn]

@topwar devs whats going on with the servers? For the whole day had issues logging on and getting booted offline... what's up?

[elder geyser]

@near falcon thank you bro i hope it doesn't take long

[cedar harbor]

Hey, please check pinned messages

[kind pawn]

@cedar harbor imma discord no0b how do you do that? Excuse the boomer

[cedar harbor]

Hey click on this blue writing I’ll give you directions as we can message back and forth easier #☕│off-topic

[elder geyser]

hey this worked, the game is running now

[tepid mason]

@elder geyser it's a temporary fix. Don't get your hopes up. Google & Android will have to make the close to permanent solutions. 😂

[cedar harbor]

This isn’t an area for making conversation please move to either #676621550924988421 or #☕│off-topic

[olive shoal]

...

[near falcon]

Ok I was able to get back in if you have a android listen closely

[cedar harbor]

There is a guide in pinned messages @near falcon the guys have been looking into it for a while now

[tepid mason]

@cedar harbor are you a mod? You're kind of bossy 😂

[olive shoal]

He trying to help people

[near falcon]

@cedar harbor I was just trying to help I figured it out by myself dident know others did to seemed everyone was saying there was nothing you could do so I went and did somthing but yeah look at the pin that's what I did

[olive shoal]

Better than I .... I say buy an iPhone and you won’t have the problems😂

[tepid mason]

iPhone isn't having the same problems?

[olive shoal]

Nope

[formal ridge]

iPhone keep loosing connection, app drops connection

[cyan bolt]

For anyone that is having crash problems; Check pinned messages in this channel to know a quick fix.. Otherwise check #👀│game-spoiler

[formal ridge]

Pinbed msg is for Android not IOS?
I have had The problem all day?

[cedar harbor]

Are you using WiFi or mobile Data?

[warm ridge]

I'm having trouble getting on

[cedar harbor]

Hey, move to #☕│off-topic I’ll see if I can help you?

[torn ruin]

Had the iPhone lockup again this morning. Game freezes, phone is totally unresponsive for 5 minutes or so until it finally goes to sleep from inactivity.

[formal ridge]

Mobile data

[formal ridge]

Mobile data, deactivated wifi because i thought it was The problem

[cedar harbor]

That’s thrown me off, mobile data should run smoothly, i don’t know if it’s worth giving the cache a clear to see if that’ll help? Other than that however you’ve beat me with this one!

[warm ridge]

Can anyone help me on here with a pack I paid for but did not receive

And was charged 2 times for or can someone point me in the right direction please

[orchid sleet]

App keeps crashing and webview doesnt help or work at all. Missing to open my crates and losing in game progress. Frustrating af rn

[storm lion]

For anyone who doesn't have option to uninstall updates or revert Android System WebView, another solution to app crashes on Android devices is to uninstall updates to Chrome.
You may have to go to phone settings and apps list, then Disable & then Enable Chrome or use option to uninstall updates to revert to factory installed version.
This should help fix any app crash issues until a proper fix is released.
Recommend switching off your Play Store auto-updates option until a proper fix is released by Google.

[raw atlas]

App keeps crashing and webview is already disabled. Missing deep sea crates, missing silo and ruins

[torn ruin]

Ummm, yeah, please don’t revert Chrome to an insecure version. That’s the worst advice possible. Maybe that’s what the Chinese want?

[storm lion]

The issue is Google Chrome and Android System WebView and how they interact. So best option is use a safe factory installed version of Chrome. Chrome update is partially responsible for all the crashes. Not everyone has option to uninstall Android System WebView.

[flat crown]

Hello, I try to open the game and it closes. I already have 1 hour and I still have the same problem. Hopefully you can help me. Thanks

[torn ruin]

It’s still a very bad idea to revert Chrome to an insecure version. Maybe the devs should concentrate on fixing the game instead of making some icons look prettier?

And it still doesn’t fix the iPhone issue. Which I’ve reported multiple times here and gotten exactly.... let me check..... oh, yeah, ZERO response about.

[wide snow]

Tengo el mismo problema, no puedo iniciar

[near pike]

BUG?NEW?

[native notch]

My game is crashing immediately after it loads

[foggy geode]

I have same issue @fallen thunder

[safe ferry]

Yeah I just got the new invisible building bug after rebooting app on iPad OS 14.5

[modern geyser]

bump, if anyone fixes lmk

[fallen thunder]

This is on iPhone 12 iOS 14.4.1

[sacred aurora]

New update is blank and doesn't build and afterward the new tab doesn't go away.
On android.

[next storm]

guys we are fixing this right now

[timid saffron]

What glitch is this? And what new building is it supposed to be? Game is updated. And i have uninstalled web view as it was crashing earlier.

[elder geyser]

Why do mistakes multiply instead of falling?

[modern geyser]

how to remove the turtle mode we publish

[rocky thicket]

i have a new building but it wont let me build it

[white anchor]

Same on PC/Facebook client (yes I know yer working on it)

[dusty bear]

My new building is invisible too..

[white anchor]

you should merge those tiles

[dreamy marten]

Most of them are

[fathom herald]

👆👆

[modern geyser]

I lost my Account BlueFire

[wide coral]

https://cdn.discordapp.com/attachments/803897467930148897/823756827157200906/Screenrecording_20210323_084501.mp4

[solar dew]

Same problem here as well

[mental tulip]

The game make this Bug since yesterday evening now we have 5 players with the same Problem.

[solar dew]

game won't start properly, to be able to log in i had to reinstall it but then as you can see problem reappeared

[mental tulip]

So it is Loks also at me

[wild galleon]

@solar dew

[wide coral]

Game crashed after updated??🤷🏻‍♂️

[modern geyser]

Can Somebody Help me top geht my Game Account Bluewin or BlueFire Back?

[mental tulip]

Where I can find it?

[wild galleon]

Playstore I believe, don't have a problem myself, was just helping a friend @mental tulip

[mental tulip]

Yes it is at play store thx for your help

[modern geyser]

Don't work on my phone. Is there a other bug?

[fathom herald]

@solar dew @wide coral #👀│game-spoiler

[bright heath]

Playstore is not work for me.

[olive shoal]

Get an iPhone - no problems

[bright heath]

I uninstalled it and installed again.. after installation the game opened for once. And again start crashing from second time.

[fallen yoke]

Does anyone facing this problem

[flat sand]

my game doesnt start. like i cant open the game anymore lel

[fallen yoke]

Anyone facing the same issue, am unable to open a game, it keeps crashing

[golden topaz]

Update this app

[bright heath]

Its working after uninstalling android system web view

[tropic hemlock]

Confirmed, I disable 'Android System Web View', and it fixes the topwar issue.

[modern geyser]

@solar dew Same right now

[solar dew]

Look in #👀│game-spoiler you can fix uninstalling through play-store the "Android System WebView"

[strong roost]

I can not enter the game

[modern geyser]

I will try.

[peak wagon]

these icons are invalid
it says "reduced damage" but +HP is displayed on the badge.
also with attack / damage increase

[wild galleon]

@gentle bolt

[gentle bolt]

Gave the friend same instructions to fix it 🙈

[chrome tendon]

Same im at 12x

[mellow thicket]

that 👆is pointless... since there are no traps in the game to use here... I am a mechanical master that has unlocked them AND crafted them but am unable to deploy them.

[modern geyser]

Maybe fix ur shit... Crash Every time i turn on game

[ruby wagon]

Doesn't work

[mellow thicket]

its an android issue. not a topwar issue... get an iphone lol

[modern geyser]

They write they game work on Android when it clearly dont. Whay i have to enjoy put my money in this game not working....

[next storm]

sir, please kindly read the pinned message.

[mellow thicket]

check the #👀│game-spoiler channel for troubleshooting or what he said ^^^

[modern geyser]

i completed the fix i now cant get into my profile

[next storm]

any error message? kindly dm me your uid, thanks

[modern geyser]

no it shows other servers i have been on but not current

[next storm]

please kindly pm me your name in game and server

[modern geyser]

any idea how i get my account back

[frail karma]

@modern geyser please DM Lokiney directly like she asked, with information of your ingame name and server number, she can assist you from there 🙂

[next storm]

and this panel would be removed soon i suppose.

[mellow thicket]

or let us mechs be able to use craftable traps here? would be our only defense against a 3 hero GM...

[gusty roost]

Hello , please someone help me i have 3 increase dmg components but i can't merge them it shows only that i have 1 comp in my bag even i remove them all from my unit types

[half lotus]

that's not a bug , just remove the damage increases from all slots and merge

[gusty roost]

I removed all and it doesn't work

[frail karma]

Please provide photo of all quick sets (1, 2, 3, 4) not having that component active on either. May also be visual, so before you go further try killing your game app and start it up again incase something is stuck visually. @gusty roost

[gusty roost]

Thank you very much it worked, i forget the world boss combination from 2nd slot

[covert tangle]

What can I do with this? You removed the building. Came it back sometime?

[royal pollen]

My app is not launching

[cedar harbor]

#👀│game-spoiler if using Android follow the bottom two guides

[modern geyser]

Some of my friends saying that game crashes on android devices

[frail karma]

Please check pins in this channel and #👀│game-spoiler , a recent Android update caused issues for the game.

[modern geyser]

Oh okay. Thanks

[compact compass]

Tricks dont work, i was able to play i uninstall and re install, now game crashes again

[austere needle]

There has been two solutions provided at #👀│game-spoiler ! Have you tried both?

[storm lion]

https://www.theverge.com/2021/3/22/22345696/google-android-apps-crashing-fix-system-webview

The new updates (links in article) work. Phone seems stable now with no app crashes.

[dusky cedar]

A number of people are having an issue with paint and formation on wb. My example is just using paint I typically do more than 600t damage to wb. When just using formation I get similar damage scores of more than 600t. However when I use paint and formation my wb damage is reduced to around 550t consistently. These scores are per hit. This is a consistent reduction of around 10%. All other areas of buffs are the same. Don't know if I'm missing something or if it's a bug. Raised question in general area and others seem to be affected.

[modern geyser]

@cedar harbor dont tell me what to do i had an issue and wanted it resolved as I pay for this game i think i deserve it. Or am i wrong?

[cedar harbor]

You are a little out of order mate, there’s kids on this too, I’m more than happy to try and help if I can, but let’s move it to #☕│off-topic so we don’t have slow mode 🙂

[frail karma]

@modern geyser you are free to report issues in this channel, however you're gonna need to abide by the #📖│server-information , avoid swearing and the likes. So I appreciate that you edited that out, please both keep this channel on topic from here, and please let Moderators handle things like these @cedar harbor

[wild galleon]

Ahh yes, the:
I don't understand the problem and I don't try to so I complain further

Poor mods working with that xD

[faint kraken]

Anyone else having issues getting into fame? Starts to load thrn once almost there at connecting to server it crashes out

[cyan bolt]

@faint kraken Check pinned messages in this channel, there are 2 possible ways to fix it.

[toxic summit]

Keeps saying i have either 49 or 50 lives left in island

[rain girder]

When I open the app, the clouds disappear and then it crashes. I tried wifi and cellular network and it does the same thing. I force closed the app, closed all other apps, and even restated my phone. Any other suggestions?

[wild galleon]

@rain girder check the pins

[dreamy marten]

So the invisible building is no more?

[wild galleon]

@rain girder there

[dreamy marten]

So no more new building?

Hello

[modern geyser]

Da quando avete fatto la fusione di 2 server io non riesco a collegarmi. Ho provato ad disinstallare e installare il gioco ma non funziona! Aiutatemi! ❤️

[frail karma]

Ciao, stai riscontrando un arresto anomalo del gioco? Fare riferimento al #👀│game-spoiler e e ai messaggi appuntati se si utilizza un dispositivo Android.

[frail gull]

Relic Ruin will only give one relic even when you own 2 ruins. Says it has already been drawn.

[modern geyser]

Silos do not list gem consumption

[austere needle]

That’s Visual glitch ! It usually disappears by restarting the game 😊

[austere needle]

Please check your connection by changing to cell data!

[austere needle]

Would you please explain more?

[analog cedar]

Thanks😊

[golden topaz]

Does this only work against dark forces and warhammsrs?

It does not work Vs alliance droid

Does it work pvp?

[cyan bolt]

@golden topaz It works in everything

[sacred obsidian]

I lost access to my second account. Can someone help me recover it? I switch to a bee phone and the binding failed and now I can't access.

[golden topaz]

According to batte it does not.

Vs dark force and warhammers

The front 3 are illuminated with the clear buff.

Vs droid it is not lit up.

I will test Vs world boss later

[wheat otter]

Can not enter a game. It is crushing when first banner should appear

Is there some fixes?

[sour mica]

Please differentiate formation and mastery feature

[jaunty bane]

see #👀│game-spoiler 😉

[golden topaz]

I have my mastery on navy level 4.

It does not work as shown vs a dark force here

Vs warhammer does.

I will update with world boss as I deleted all my droid battles.

It is only working vs warhammers.

Which has no use

Pvp also does not work

So the whole system does not work apart from warhammers.
I only use 6 units to hit warhammer so don't need a boost

<@&651622161219584000> please look above

[modern geyser]

I promise my internet isn't that bad...

@golden topaz have you clicked at the formation.

[golden topaz]

What do you mean? Do I have to set it for a formation?

All my screenshots are formation 1

So all should have boost correct?

[golden topaz]

Ok sorted thanks @modern geyser

[modern geyser]

👍

[dusty bear]

It's happened to me more 3 times
Whean I try to attack treasure guards this is shown

[wanton depot]

Game keeps crashing cant even play get stuck at 98% then the app stops responding

[desert locust]

An alliance member of mine was randomly booted from his account and it was wiped from our server. He has since recovered the account, but was 3rd place in the pop star event and lost all of those rewards as a result.

[coral tiger]

@wanton depot Look at pinned message Update Chrome App and Android Web App View

[modern geyser]

there are people who cant login to the game

[coral tiger]

@modern geyser they need to Update google Chrome App and Android System WebView

[still hawk]

Can not log in at all

[frail karma]

Please see pins in this channel and #👀│game-spoiler @still hawk

[sturdy agate]

I need help plz for save my account.

[formal ridge]

Connection still with 30-45 mins apart

[grim river]

I'm having problems accessing the game, gets to 92% and kicks me put. Have rebooted phone but still have the problem

[worn grove]

I tried to join a server, who’s capitol building says “open for application”, but can’t find a transfer button in the world warzone overview. It’s a lvl80 acc within the cp cap. It’s one of the 700s servers. What could be the reason?

[trail sage]

How do i rank 2nd instead of 1st when i clearly did 52% of damage and other guy finishes it off doing 48% dmg?

[turbid locust]

Unable to remove red dot on map tab. Look at server map the world map and can’t get rid of it

[night glade]

androidで通知が来なくなってる

[waxen pivot]

Our alliance get the rss ruin today but it not allow to refresh. Mention refresh after reset.

[spiral current]

After last update games crashes constantly

[frail karma]

Please see #👀│game-spoiler and pins in this channel, if it's related to your issue.

@turbid locust have you checked this button? It’s message to/from server leaders across

[quasi needle]

Just did my expedition 12 hour collection & got this

[peak wagon]

914 is a badly balanced hero, consider fixing it.

[wheat garnet]

Happening again. I have received a reply but i cannot get to it. Icon just never shows in top right corner

[opal compass]

i am unable to collect by daily 15 gems without skipping ads and also contact us option is not working in game

[frail karma]

Hey, could you please check that you're running the newest version of the game? I get prompted with the form to fill in once I click "Others" in Customer Support dialogue at least.

[frail karma]

What issue are you experiencing with contact us?

[opal compass]

when i am clicking the button to contact customer care its not redirecting me anywhere

[frail karma]

That doesn't work for you?

Let's move to DM for now, I'll message you, slowmode holding us back 😉

Also removed those messages, as they contained your UID, never a good idea to post here.

[formal ridge]

I have Big connection problems, game keeps drop The link to server

[green salmon]

After equipping the Neotopia skin, the Basic vit recovery speed doesn't change - neither does the individual point countdown timer...

[modern geyser]

Why Vit is not coming back when target dark force or treasure guard is not available ..

[green salmon]

It remains at 4 minutes and 12 seconds, even with the Neotopia skin activated.

[turbid locust]

I don’t have that option

[modern geyser]

That says 3 seconds

[modern geyser]

Then your server is too young

[quasi needle]

Exactly. It's flashed up saying it'd reached the 12hour limit, I clicked it & thats all that showed up.

[turbid locust]

That’s fine if our server is to young. Removed the red dot, it’s annoying

[modern geyser]

U need to click on the speech cloud in the upper right corner... there is a red dot

[modern geyser]

Reload the app

[green salmon]

Thanks for the suggestion. Tried that, no change.

[gaunt patrol]

Screenshot (24.03.2021 14:57:21)

[inner bear]

I can't collect rewards

[grand flare]

Hello, I see lower level players presumably marching on Dark Forces only I can see. They claim they are seeing/marching on their level area (-15 to +6 levels) and I am not disagreeing. What I am bringing attention to is WHY? Is this a bug? Is it a design to hinder all involved to slow down their progress? What gives Devs, has this issue been brought up in the past?

[charred shell]

@green salmon expédition shop i lost 120k i buy oil and not receive oil

[sour mica]

https://cdn.discordapp.com/attachments/793441071761850390/814534980867719208/RPReplay_Final1614270553.mov
can't find this anymore after today maintenance
"Claim Now" VIP2+ Privileges

[craggy shuttle]

Updated the game and i get this screen nothing else. I think I should delete the game.

[sly steppe]

Why doesn’t anyone reply to me in the contact us on the game?! 5-6 days and no one helps ?! I’m pretty patient and easy going but wth ?! Im tired of being recharged or whatever is happening! WTH do I have to do to get help? It’s always the same thing about IOS servers! But it keeps happening and we get no fix or update! Does anyone work there?

[plain sorrel]

Trying to play the game via Facebook, but get stuck after fighting the first set of dark forces... it keeps telling me to click on the injured Engineer but I don't see him anywhere:

[sly steppe]

I’m a pretty good spender and have no problem buying items and enjoy the game but how about doing something for me for once?
I’ve had 3 times now I was charged for items and wasn’t even buying items at the time! $10, $38, ,$5.

WTH is going on with you all?! Seriously!! WOW!

[dense cobalt]

Anyone logged in to have negative balance on gems and access to game blocked...

[pliant pecan]

Is this a bug that tm perks dont show up in reports?

[dense cobalt]

Can any mod message me. The games gone mad 😠

[austere needle]

@dense cobalt what is the issue?

[dense cobalt]

I’ve logged in and my account is -575 gems and I can’t access any of the game. It says ‘failed. Your gem balance is negative, contact in-game customer service’. I can’t access any of the game to resolve it and I had around 2k gems in before reset

[austere needle]

please DM me

[sly steppe]

Wow you’re seriously going to ignore my issue?!

[austere needle]

of course not @sly steppe

but there is someone else who can help with your issue and that person is not me 🙂

I will surely forward that to the right person

just need a bit time and will be right back with you 🙂

[sly steppe]

Ok I don’t know much about discord but I’ll check back and forth

[austere needle]

please DM me the issue 🙂

[formal ridge]

We can not write “this hits” inside The game now

[pure ridge]

Plz turn off effect in base 😅 look like effect from web site 199x and device from 7, 6plus => lag 🥲

[deft basin]

I did not get my 30 day extra March

[cyan bolt]

@ruby wagon Check the 4 components tab in the comps menu

[ruby wagon]

What you mean?

[cyan bolt]

@ruby wagon

[cyan bolt]

Check the 4 tabs.. And unequip the component in all of them

[modern geyser]

Vip2 can't skip ads now?

[ruby wagon]

Ok thanks!

[flat crown]

Hello! There is a bug that does not allow me to merge my components, I have 3 and it does not appear to merge. I hope you can help me thanks!

[sour mica]

scroll above a little, someone had the same problem with you, try to follow the solution

[modern geyser]

Hi, it’s say I can claim this but when I click on it nothing happens?

[austere needle]

@next storm can you please help?

[austere needle]

You need to take components that you want to merge from all 4 pages of components

[austere needle]

This one you should be able to skip

[modern geyser]

Thank you Tara ☺️

[flat crown]

Yes, I do to, but do not work

[austere needle]

Then I am pretty sure you have them in some pages! Please send me screenshots of all 4 pages 🤗

[flat crown]

Oh! OK in all 4 pages! Sorry 😂😅 yea its work now! Thanks! 🤗

[languid plank]

Purchased Villiers 3 times. Received the skills but not the hero.

[frank radish]

Not sure if this is a bug or I just don't understand the rules. TIA. The Ruins rules have limits to the number of ruins an alliance can hold. Why is it then that an alliance that is already maxed out on that number can attack and occupy another ruin in that same level? Also it talks about an alliance giving up ownership of a ruin. What does this mean? The only interpretation I have been able to figure out is that they take the ruin and then abandon it before the war period is up. If that is the definition, then how can they come back and attack it again as soon as someone occupies it? This is turning into a game where a dominant alliance can just hit as many of these as they want and beat down the lesser alliances. If that's part of the design, then so be it, but the rules don't seem to suggest that being consistent with the design of the game.

[modern geyser]

That i know we can do on vip1 also

So you removed this without informing

[wheat garnet]

@frail karma it is the latest version. When i tap on the little icon, top right, it takes me to the second image to select category of what i want to submit, but there should be another icon top right to let me see their reply since I've already submitted a message and they have now replied. This icon is now not showing so I cannot see the reply.

[wheat garnet]

@modern geyser Obviously I already have, see image. It then takes you to the screen which allows you to submit info for one of those catorgies but the top right icon for seeing reply is missing even though there is already a reply waiting for me to see. I have already submiited some info and they are just replying to my request. I cannot see their reply.

[modern geyser]

Bring back the gem thing or atleast for VIPs let them skip the ad

[austere needle]

It’s not easy to see where is that screenshot from 😅

[jovial saffron]

VIP store buy slider broken. It should only slide up to what you can afford just like the other store tabs.

[timid cove]

We have attacks on farms, oli and gold which where not intended as attacks.

The farms showed empty for the users that attacked, they thought they where about to collect.

The the occupied status is not shown properly.

Please have a look at that as we have a lot of people losing gathered material.

[frail karma]

Only difference in Item Store and VIP Store is that VIP Store lets you scale to 9999, while Item Store stops at 99, unrelated to how many Gems you have or don't have.

[gusty roost]

Please why did the devs removed exclusive gems collecting from vip 2 and up ? This is very annoying now we need to watch 20 ads for this

[modern geyser]

@wheat garnet i could see that dot in ur pic... sorry that i couldnt help

[chrome tendon]

4 days in a row got 2 formation papers from store and still have four should have 12

[torn ruin]

@gusty roost I’ve never seen ad free gems from VIP (s906). That’s a feature of the monthly card- get the 300gems that normally come from watching ads.

[gusty roost]

I never bought monthly cards and it said before if you're vip 2 and up you claim instantly, now after update they removed it

[boreal rivet]

Someone tell me how this makes sense

Navy shouldn’t one shot planes when planes can’t do that to tanks went even or weaker

[lethal aspen]

Glitch, says I get first place reward when I’m 2nd place

[wheat garnet]

@modern geyser yes, that dot you press on and it takes you to the page to select category of thing to report or fill in, there's normally the same icon in top right with the red dot on that page which is the last page before you actually get to see the response. But as seen in my ss it just shows a little loading icon and never the red dot chat icon to go into the reply.

[spiral marsh]

My currency changed from php to cny. What to do?

[lethal aspen]

I think violet exclusive is supposed to be 160??

[next storm]

kindly dm me your uid

[next storm]

yea that's 160 for Bassel exclusive x10, and 16 for violet exclusive x1

[next storm]

may i have your uid please?

[lethal aspen]

Oh I didn’t see that. Lol

[next storm]

this is a visual bug thanks for reporting

[next storm]

kindly dm me your uid thanks

[sour fjord]

Game is lagging in marching que

[royal socket]

Please put back gem claims.

Its annoying for those vip 5 and above having to watch ads and a cooldown of 5 minutes. What is wrong with u guys for removing it!

[austere needle]

Do you have monthly card?

[modern geyser]

No

[craggy shuttle]

Damn developers

[modern geyser]

Before this patch it didn't required to have monthly card to skip ads, you could do that if you were vip2 or above

[austere needle]

I have been VIP 2 for like 6 month never seen what you are saying beside the one I showed you 😅

@craggy shuttle we are here to help just give us time and please be patient with us 🤗

[craggy shuttle]

Tara you are mod not developer

[austere needle]

I know but I am their help here! And I am here to see everything is in order! Please let me know the issue and I will do my best to get it solved

[modern geyser]

Ah..! See the claim now button is now missing after the patch in the item store

[craggy shuttle]

This is what I get when I start the game and it has been 4days. I have written in play store review also.

[austere needle]

@next storm you know this better than me 😅

[austere needle]

It's not loading at all?

[craggy shuttle]

I am going to uninstall the game send you the screen shots. Bloody slowmode

[austere needle]

Send me DM instead ☺️

[unique agate]

Requirements not met msg but requirements are definitely met. This just popped up today.

[craggy shuttle]

My play store review of the game.

[tiny onyx]

It's just a warning I guess

[next storm]

kindly dm me details

[next storm]

please do not share your uid in public

[glad lily]

I had just the opposite, I did over 50% dmg so should have been in first, but received 2nd place reward

[modern geyser]

Hello, some of us wanted to start together on a new server, but when I start it's showing 1278 as the last one, and some of our friends show last one is 1277???

[modern geyser]

Only an email with invalid and too late msg

[gaunt patrol]

I cannot watch the 20 ad videos for 2 days now.
VIP 0, server 610
Android device

I have this problem since I had to deactivate Android System Web View according to your announcement to prevent the top war app from crashing.

I tried to activate the Web View app again to make it possible to watch the ad videos again.
But then the top war app crashes again.

Please contact me for help or, if you need, further information

Screenshot (25.03.2021 09:30:18)

[frail karma]

Google has announced that they have fixed the issues with Chrome and System WebView. Please try updating both your OS, the Webview app and the Google Chrome app and see if your game starts with those activated again.

To update it, users need to:

• navigate to the Play Store app
• search for Android System WebView
• select the "Update" option
• repeat these steps for Google Chrome

[manic halo]

Good morning all . Does topwar have a strategy against " bot " players ?

[lunar oxide]

Do we have an update or estimated fix yet for the iOS users loosing all private and group messages. New private messages will appear and work as normal until I close the game and reopen , they are then wiped also. When going to chat with a player that I know I have chat history with it is also blank.
I know there are still many users with the issue on 444 could it be a bug with the new chat system?
I have had my ticket open with CS since the 20th now I think (still waiting for a response)
Even just an official acknowledgment that the bug is being looked into would put many minds at ease 😅

[austere needle]

I will ask about this!

[nova hawk]

Is anyone else having the issue where you do war-hammers for the event but your amount of war hammers doesn’t go up like I’ve been stuck on 94 for the past day and done at-least 50 today

I can’t progress in event ranking I was 16th place now I’m places 60th

[feral knoll]

Where did my lvl 7 components go?

[random nexus]

Please do something about the real value of things in store.

First image shows the unit price is 60 diamonds, but if you go to the sales store, you have a "10% off" but a +10% increment of price

[solar berry]

Anyone else having skills vanish?

I had some rare march skills just go poof in the wind a minute ago and I spent a lot of gems on them drawing 10 at a time in the recruiting tab and NO it wasn't shards it was the skill I acquired!! I merged them then went to my hero to upgrade the skill and it said I didn't have enough to uprade after I had just merged them to the needed lvl. I went back to see what was up and they were gone! I know I won't ever see them again unless I buy them but maybe I can save someone else from the same thing happening?...😒

[frail karma]

Sure you're not mixing up rare from normal skills? As all non-exclusive skills exists twice, one sets for normal and one set for rare. When you draw skills in skill research it's quite hard to differentiate rare from normal ones.

[modern geyser]

Restart game and same issue

[regal prism]

My gem balance changed to some negative and I can't play anymore since this morning. How come?

[cyan bolt]

Again this issue

[solar berry]

Yes I am sure!

[worthy mountain]

i just payed for weekly card. it said payment didnt go through but it did take my money from my bank.

and did receive anything ingame.

[native notch]

I made an in app purchase but didn't get anything from the rise to glory event. Even though I made any in app purchase

[modern geyser]

Its showing I am a combat elite when I am a tactical master

[austere needle]

@feral narwhal non è un sito di incontri! si prega di rimuovere il messaggio

[wheat garnet]

Any way to buy the Elite Monthly Card for 30% off? The icon on base screen shows 30% off but when you go into it, the price just shows fullprice NZD.

[trail vortex]

I updated the game and restarted it, but the problem is still there

!!!

[thin briar]

Switched from mechanical to combat elite. Mechanical gears did not convert to nameplates. I have 896 that didn’t convert 

[wheat garnet]

@thin briar they aren't meant to, according to other players experiences. See youtube

[random nexus]

Comps disappeared!!!

[next storm]

kindly check all the pages on component panel

[gleaming lake]

What? Lol

[broken inlet]

Just hit ok

[modern geyser]

@modern geyser you have to complete the attack before it will change

[gleaming lake]

Obviously. The point is getting this message when I’ve met the requirements. Doesn’t make sense

[modern geyser]

@modern geyser not true, i had tatical master on my nametag 2 days before

@modern geyser that was what I had to do to get mine to change

I had tactical master on my profile for almost 3 weeks , suddenly it changed it back to combat elite for some reason, and people on my server have it while being behind on the tree

[next storm]

kindly dm me your uid, thanks

[surreal sage]

I have 3 why won't it merge

[next storm]

kindly remove RoFs on all pages, and please note -
The component equipped on page 2, 3, 4 could be just a mirror image of what you have on Page 1, so actually you don't have 3 cpnt there.

[surreal sage]

Ok

[modern geyser]

@next storm How should i resolve this 👉 👈

[next storm]

kindly dm me your uid

[surreal sage]

I put it on section 1 still the same

Pls I have spent a lot of time making this thing, heart breaking seeing this

[sour mica]

remove all components from all 4 pages first, then try to merge it

[tired mantle]

When we share lvl 72 dark army on alliance chat it shows lvl 74 insteed of lvl 72

[sour mica]

dark forces levels are adjusted for every person, so level 1 can't hit level 80 dark forces 😄

[modern geyser]

Give us our VIP daily ad-free gems back. We paid for them....

[modern geyser]

New chat seems unresponsive at times and slow and dont see any element tower after update

[thorny bramble]

Same, my game has become laggy and unresponsive

[hasty bronze]

iOS ? Device

[thorny bramble]

Android and I am on the latest version. Sorry couldn't reply quicker due to slow mode

[hasty bronze]

@thorny bramble I had lag also. But became few seconds ago an hot fix. On iOS. Try to restart app. Tell me if problem fixed than. Thanks

[viral rose]

Some players are sharing location of alliance and telling people from there country to attack. Plz prevent from sharing coordinate of alliance location.

[thorny bramble]

Still the same I'm afraid

[hasty bronze]

@viral rose this isn’t an bug. use this channel only for but report

[wheat garnet]

WC has had its notification setting to be able to mute left out of update! Oops! Please fix asap as we have half a server ready to leave the game because of that annoying red dot.

[quasi needle]

Not sure if it's been reported, but when a large message is typed in chat now it over hangs at the bottom.

[hasty bronze]

@thorny bramble I reported.

[wheat garnet]

@quasi needle that was happening before the update, maybe the last few weeks

[quasi needle]

I've never had that issue until this new chat update 👎

[wheat garnet]

@quasi needle yeah definitely more noticable now, it used to fix itself if I navigated away and back to the chat

[hasty bronze]

@modern geyser restart App 👍🏽

[empty sleet]

My gold at lvl 75 is lower and its tough to upgrade ally tech where the cost is 35dd

[modern geyser]

Same here and the fix didnt fix it.

[hasty bronze]

Than you need to wait. normally there is an update. a patch was announced for today 👍🏽 hope they fixed

[empty sleet]

My gold at lvl 75 is lower and its tough to upgrade ally tech where the cost is 35dd

[hasty bronze]

@empty sleet place more gold mines Max level.

[empty sleet]

I have 20 mines @hasty bronze

[frail karma]

@empty sleet at level 80, alliance tech costs 1.78ee and each gold coin box is worth only 746dd, so alliance tech supposed to cost more than a coin box worth

[thick edge]

İts hard to swap between chats,need to click 3-4-5 times

[empty sleet]

Is this the same logic with buying gold with 5 gems because it gives 75dd

[covert tangle]

Is this a bug?

[frail karma]

I'm assuming it's tied to game overall logic, each level requires more gold, hence can't the coin boxes be worth exactly the same as previous level just account for the level difference.

[frail karma]

You have an EXP bar even at Lv. 80, however when it's "completed" you won't level further and it wont change anything.

[covert tangle]

Yesterday it shows the same. With the update it don’t show the same.

[gusty patrol]

In the new chat, avatar frames are randomly applied

[hasty bronze]

@gusty patrol start app new. Was also before new Chat sometimes

[empty sleet]

Thank you

[gusty patrol]

Cheers, yes, default position is turn it off and on again! Still a pain

[bright heath]

New chat interface is looking awesome... Thanks for giving better chat experience.. but when I am type, 3rd line is in outside of entry box.. but some other have totally outside.. check it on above screenshot.

[ember estuary]

will check it and fix in next 1-2 versions. thxs for your suggestions.

[keen cobalt]

Aftsr the update my game keeps freezing for 15-20secs if I leave the app for a second and join back in. That's a bit annoying.

Also when I scroll through alliance chat, the game pings random people in my chat bar

[ember estuary]

It may be due to touch sensitivity, we will fix it immediately.

[keen cobalt]

Cool, beside these things, great update!

[modern geyser]

How do we sort the new chat between group chat and DM?

[wheat garnet]

@modern geyser swipe right on group chat and pin

[gusty roost]

Good morning please what does this mean "increase dmg on normal attack on 1 target"?

[plain sierra]

My game keeps freezing too after new chat system. If I open my messages I have big problems. My iPhone is a iPhone 11 Pro. It’s bad bad bad bad. I am switching between alliance chat and private chat or come back to game and the result is a freeze. Guys fix that I am paying a lot of money for this game.

[vocal cobalt]

Game is super laggy after chat update. World map freezing up and remaining blank for awhile.

[plain sierra]

My game went in 20 minutes 15 times down. Arghhhh I can’t play like that. Guys the last 15272929 updates gave us only new problems instead of increasing the fun.

[cedar harbor]

22 out of 5?
Edit: Oh no it’s reversed 🤦‍♂️

[wild galleon]

Devs doing crazy stuff like always :p xD

[hasty bronze]

Guys try to update your app. There is an update at AppStore. If it’s still freez and lag after update please make an video and send me an DM 👍🏽

[hasty bronze]

I reported

[covert tangle]

It should be 1 / 18 not 18/1

[gusty roost]

The system message for new joiners doesn't show in alliance chat

[hasty bronze]

Please hide your Id it’s important @bright heath.
App is up to date ? Try restart

[grand shadow]

with new chat system swiping right tends to freeze my app and opening tends to slow down navigation greatly

[bright heath]

After updating patches my contactus start to working ( its first time contact us working) then I update game from play store its again my contact us not working...

[mortal swift]

My game is crashing like every 2 or 3 minutes

[modern geyser]

Same here, freezes up a lot

[hasty bronze]

@mortal swift @modern geyser make an Video and send me DM

[thorny bramble]

Keeps popping up when switching screens

[modern geyser]

Can anyone watch this and tell me if this is normal? Same rate of fire.

[austere needle]

Yeah based on 914’s ability troops don’t take damage so shoot back and because the opponent take damage and die the attacker keep shooting

[austere needle]

Cute kid! ❤️ what’s the bug?

[bright heath]

Check DP of chat

[inland yew]

These numbers are the wrong way round. It should be my inventory followed by how many I need. In this example 18 in inventory, requirement 22 - 18 / 22

[modern geyser]

What I am asking tho is why did a stack of my boats end up dying to burn or something?

[bright heath]

Others DP not showing.. and My DP for somebody's reply... Its making confusion

[austere needle]

Well it could be his damage increase, or attack or other factors, difficult to see and of course 914

[modern geyser]

Since this new update the game is becoming increasingly less responsive, chat will just freeze and hang on the screen, or the entire game will lock for s brief period of time, which will mean the difference in being attacked or able to shield. Why are these updates not fully tested before they released.

Why is it all the updates to fix issues are causing more issues, that are making this once enjoyable game to become a nightmare of epic proportions

[ember estuary]

could u pm me your uid

[hasty bronze]

Already reported✌️

[cerulean fable]

It's lagging after update... Please allow to mute world chat...

[modern geyser]

😂 They will probably be in the shop for everyone soon but put that in #☕│off-topic not in the channel where you report bugs.

[modern geyser]

I've always seen them this way. 🤔

Sind moderatoren hier

Wir haben ein Problem mit einem account. Ein spieler aus unserer Allianz wurde vermutlich gehackt.

[frail karma]

Hey @modern geyser , please DM me about it I'll try to see if I can guide you/review it

[modern geyser]

Situation habe ich auf #de-deutsch geschildert.

[maiden yew]

Be the update freezes my screen every few minutes

[modern geyser]

It seems all issues relating to this latest update are falling on deaf ears, it would be nice to now if it is being looked into what's being done if anything

[lime furnace]

HFR is already level 10, but in the warzone exercise it is still level 9. Is this a new system?

[thick edge]

@lime furnace you need to update your defence setup.

[modern geyser]

You need to set your defence again. The system does not automatically update your Components and heroes if they get stronger.

[lime furnace]

@thick edge @modern geyser So I see, sorry maybe I don't know yet, thank you very much

[slim totem]

In the special effect research centre I have the items but I cannot upgrade.

[burnt spruce]

U have two item less bro and the system works bit different

[slim totem]

I just checked my inventory and you’re correct, but the numbers should be reversed. It’s confusing. Looks like I have 22 and need 20

[dry marsh]

Hi guys
yesterday i had a problem with my resources. i was with 2 marches for over 24h on two lvl6 fields, so that i can pull back them for the arms race and reach a good placement.
yesterday 8pm german time our sister alliance spawned the droid lvl 35. some of our alli members, myself included, have switched over to help them defeat the droid. of course I didn't port myself there because the alliance is right next to our. unfortunately i had to find out, there's a auto port on foreign alliance territory after 40 minutes.

why my marches did not simply march back with their previously collected cargo?? (over 10 million food + various stones)
why they were back home immediately and without any resources? makes absolutely no sence, just making me mad!!! 😠😠😡

[ionic portal]

I didnt type a single word, i was sleeping and now i came and see i am muted

[frail karma]

A mute can be caused by a number of things, automatic mutes happens from repeating the same message/emoji too frequently (such as messaging many players the same message for instance to recruit to alliance), you may also be muted awhile after the fact for general chat rule infractions you've done in the past cause it could take time between what you've said was reported until it was acted upon.

[ionic portal]

But I surely didnt do anything

[wicked dew]

My game keeps freezing with this new chat system it freezes for like 2 minutes

[fathom basin]

Game freezes with new chat

[woven quarry]

Not only chat

[ember estuary]

could u guys who has freeze problems pls pm me uid. we need check something~

with serverID

[wicked dew]

So that long number

[fathom parcel]

Alliance help icon is missing from the new chat function?

[analog cedar]

Mine game is freezing and always saying " failed to find mod contact costumer service"

[fathom basin]

Messages dont show up in new lay out.... some have the same issue

[ionic portal]

I am muted by mistake will anyone help me?

[modern geyser]

Is there an exact time when the new server comes out?

[modern geyser]

Nope

[onyx sapphire]

Keep getting this

[modern geyser]

The world chat just gives some players a random Avatar frame.

Now i have the avatar picture of another player. The new chat system needs to be looked at again.

[ember estuary]

give me your id

[analog cedar]

Okey

[dry marsh]

Ok if nobody gives a reaction there we to again..

Hi guys
yesterday i had a problem with my resources. i was with 2 marches for over 24h on two lvl6 fields, so that i can pull back them for the arms race and reach a good placement. yesterday 8pm german time our sister alliance spawned the droid lvl 35. some of our alli members, myself included, have switched over to help them defeat the droid. of course I didn't port myself there because the alliance is right next to our. unfortunately i had to find out, there's a auto port on foreign alliance territory after 40 minutes.

why my marches did not simply march back with their previously collected cargo?? (over 10 million food + various stones)
why they were back home immediately and without any resources? makes absolutely no sence, just making me mad!!! 😠😠😡

[cedar harbor]

@dry marsh This sounds to be an issue with placement, just to thin out that message you had resources being collected and you joined an alliance which teleported you, then when you withdrew your resources they moved to the old base position causing you to gather 0 resources from it?

[compact whale]

@dry marsh Level 6 farms can only be farmed by members of the alliance that has the ruin. Since you have switched to another alliance, this may be the reason.

[dry marsh]

I allways staying at the same position untill the outoport ports me somewhere on the map and my marches were back immediatley

@compact whale But why i dont get the ressources i allready colect on the field? They colect more than 24h and all just dissapeared?

[dusty bear]

Hello!
New building is lagging when click on it..
For few seconds show all things are locked whereas I unlocked some of them

[modern geyser]

Plane is gone rouge

[random nexus]

Please, fix this count

[compact whale]

Idk but i think because you left the alliance

[ember estuary]

If you guys have a lag, please go to the store to update or download a new app. We have sent the problem back to the technology. Thank you for your feedback. We're trying to locate the problem. The problem did not come to light during testing. We will fix it as soon as possible.

[modern geyser]

Why notifications about WC while in Alliance Chat? Get rid of Red Dot please.

[river gull]

After the update game becomes very very slow
It's really Irritating because of this buggs update
It's taking almost 1 minute to get my location in the world map
If we open the chat the whole game gets stuck
From the past update the game becomes shit

[somber jungle]

Same here Slow as Hell since the last update with the new chat layout!

[random nexus]

Oh no, oh no, oh no no no no no🎶

[plain idol]

That’s exactly what I was thinking when it happened

[thorny tendon]

Whatever you did to the chat system, it breaks my phone's keyboard.
The text appears not inside the text field, but in "mid air", aka, in the middle of the screen.

Sadly I can not send screenshots of this because screenshots make my phone keyboard retract and the bug disappear... until I start typing again...

[dry marsh]

@compact whale yes i get that but they stays on the fields as long as i dont get ported. they keep on colecting untill the port.. so i think this have to be fixed very soon! If there would be an anouncment telling you you that you ain't be able to leave the alliance as long as you have troops on lvl6 fields, that would be great. but i'm still f u c k i n g mad!!!
Not one player i know, knows something about that issue so nobody could told me that before... i just got 3 marches and 2 of them were gathering for over 24h and i got nothing out of it. Not even some points for the arms race and i would be in top 50 at least! But now i get no food, no stones and no rewards.. Thats just crap!🤬

[hidden forum]

I've had this issue close keyboard and tap the box again for temp fix

[worthy mountain]

i still didnt get a reply for my payment problem yesterday. i payed 5.49 euro for weekly it was taken from my bank and didnt get anything ingame

[analog cedar]

Game is freezing can't operate properly

[cobalt aurora]

Major bug in new chat - notification dot for WC and AC should never come on unless someone tags you. Notification is worthless and very very very very annoying!

[neon sapphire]

When adding s1 in a group chat it says: "Error" then "Invite sent successfully" but no invite is rly sent

[thorny tendon]

yea i know, just an irritancy but there are just so so so many things irritating at that new system
already hard enough to accommodate to a new system...

[tacit dove]

The red dot for world chat needs to go away! This is probably the most frustrating thing I have ever seen.

[shell imp]

Been staring at the clouds... i don't like it. - alt black widow

[compact whale]

I understand you. I am not a mod so I can only make assumptions. Maybe @frail karma can help you? Or a other mod

[remote gyro]

It's very lag after update 😭😭😭

[viral rose]

Plz take action on accounts we report. One account was reported around 200 times and it is still active.

[dry marsh]

@compact whale Thanks a lot😊 yeah i hope so.. should i send him personal message or just tag him here on a message? I never had some problems before so i don't know how i had to act

[compact whale]

See which mod is online (swipe left here) and tag it here

[gray gorge]

Bug: World Chat messages trigger a notification red dot in the chat window at the bottom of the screen. I can only assume this is a bug because otherwise it is the worst thing ever done to a game on purpose 🤣

[tame trout]

Hi, marches are getting freeze in place or give wrong ET to get to places

[cobalt aurora]

Another chat bug- can't switch between AC - WC and DM's

[analog cedar]

When the special effects and freezing problem gonna fix??

[modern geyser]

Hello
I have a Problem!
Since today when i look on my battle Report. In the Part where I can see all units attack , other bonus, its says I have -19% Atk bonus , normally I have over 100% attack bonus were other bonus stands. Same problem with my HP bonus

[dusk carbon]

I've had this also, when the chat window is at the bottom switch to wc and back I ally chat or vice versa and it seemed to fix it

[grizzled wind]

I don't understand why you changed the chat system?? I had to restart my game 12 times so far whenever I open the chat.......

[dusk carbon]

Restarting the game didn't work for me

[cobalt aurora]

In all seriousness, does RiverGames employ QA (Quality Assurance) and UA (User Acceptance) teams? Most of the issues I have encountered with the last several updates should have been caught by either QA or UA . Sometimes I have had three updates within 24 hours. I am a developer and can say with certainty that bugs like these would not make into production. I pay to play this game and expect better.

[cobalt aurora]

That's the problem, I can't switch, because the hyperlinks/buttons or whatever they are using do not appear.

[distant shuttle]

Lot of lag in chat windown... literally takes multiple taps to open a chat and respond to it. Please fix this issue

[river gull]

When you guys going to rectify the chat window it's very irritating and very lagging and the game becomes slow
Why you guys are giving buggs in the name if update even that chat window is shit
Please remove that update

[whole path]

Need the option to mute wc!

[willow basalt]

I was just writting The same message! It's a must!

[whole path]

Lol yep hate wc in my second server

[wicked dew]

Chat is broken

[thick edge]

game is lagging hard,freezing

[lyric narwhal]

The game crashes if it is put in the background, when returning to it it is stunned and does not allow interaction with anything

[thick edge]

yeah,same issue

[modern geyser]

I dont like the new building

[river gull]

What you guys did to this game before all the shitty update the game is smooth and with out bugs

[lyric narwhal]

The interface of the chat is really unpleasant, I prefer the above.

[frozen quartz]

A rather annoying bug I found, people that I've blocked now show up in wc again

[wild galleon]

Fix that pls!

[worthy mountain]

that money problem with weekly
i see that they gave it back to me in the bank so its fixed for now

[onyx sapphire]

The adverts for charge is not working haven't got a single advert since update pls fix it

[spiral current]

Points don't add up top 10 is 13k+ I'm 14th with 1 k, must be way more then 17.5k points

[modern geyser]

This lag and frozen screen along with wc red dot has made topwar unplayable, has to be fixed asap. Cant play like this

[late hill]

The screen freeze and constant having to log off and on if you are inactive on the game for more than a few minutes, or switch to say, discord is unbearable. Really makes me not want to play

[cedar harbor]

Some troops showing invisible

[upbeat agate]

I’m lost in the ocean 🌊 and forced to refresh the game 🥲

[cobalt aurora]

Thanks! I forgot about that part of the interface.

[dusk carbon]

Swipe right on the chat then left, that fixed it for me and then everything appeared afterwards

[devout cliff]

Links are incredibly difficult to click now. You need to increase the clickable area. Poor UX design.

[sacred nebula]

Should be 20/25

[sweet dove]

Can't build barns on farm tiles as Mechanical Master due to not having the option to do so, but the option is there to build Gold Mines on gold tiles and Refineries on oil tiles. Closed and opened the game twice and the problem persisted still. This has only started happening today:

Nevermind the bug fixed itself 😂 disregard the above message

[normal root]

game freezes and shuts down if trying to do something quickly.
Say, open the chat tab and tap on a specific chat before the side list is entirely open.
or clock on base view and immediately tap on island battle before the clouds dissapear..
Before the last update the game was more stable. 🙌🏼

[surreal geyser]

Since the new update today, the game is not fun. The new chat system is laggy, and now we get red dot notifications for World chat.... Plus the game now freezes every 10 minutes or so and needs to be reset.
This is crazy. Please actually do something about this

[harsh dawn]

World chat namespace text is "undefined", looks weird.

[thorny tendon]

game freezing/lagging when you had it running in the background for a while and come back to it
(actually not in any other case for me, only when i had it running in background)

[marsh mantle]

I have clean the catch reinstall the game. But nothing works. Just cant log in the game.

[sour dune]

I have 21359 medal before, and after I buy 860 worth of tech piece, I’m left with 20495, it deducted 864 medal, 4 more medal than it should. This happens every time even before the new update.

[last gale]

I am pretty sure Elite Recruitment is broken. The rewards in premier what is 1/3 are usually a lot better

This would be 4000 gems worth

[gusty roost]

Game became unplayable after today's update , fix it please

[modern geyser]

I lost a lot of components and it’s not the first time it happened 😔😔

[cyan bolt]

<@&651622161219584000>

[gilded wolf]

@wispy valley pls no linking to other discord here. This is for bugs only to report

[torn merlin]

Chat has been gone since update, all chats.

[narrow pilot]

Actually value are inverted on new building :
nb_required / nb_stock

[cobalt aurora]

Game is freezing when switching back from another app on Android.

[modern geyser]

Im having 100000000000 issues in this update Im having issues sending messages in the chat and my game is freezing and when I switch my server It says I can't log in too my game and I have too restart my game too get back on. I tried Reinstalling the game but still nothing is fixing it. I rate this update a 1/10 because theres too much lagging and bugging out

Now my translator isn't translating a message at all when I pressed the Icon

[robust creek]

I can't heal my units
I can't heal, delete, move anything
I'm playing on facebook version
(I was able to do it from garage but still it should be possible from ground)

[round plinth]

What criteria is not met to grind gold???

[elder temple]

When the download is slow

[fierce ferry]

Hi. Number of Components on arsenal and on bag doesnt sync. So i cant merge them. please help fix.

[elder temple]

@modern geyser
Look

[modern geyser]

what's going on there?hsha

[elder temple]

From any server
Funny I look behind the dragon there is an enemy
There are wars and things that take a long time
There is a non-event attack and so on, many of us get there because of the attack on the server leader who is not playing with us
He plays alone

[modern geyser]

oh well I only checked now

Haven't you seen him?😅😅

[elder temple]

Coalition leader says I don't see it 🤦‍♂️ 😂 🤣
This one who hides smart, thinks like me 🤣 🤦‍♂️

[modern geyser]

such things can happen haha ​​he ported himself there extra haha😅🤦🤦

[elder temple]

Intuitive speed 🤣 🤦‍♂️ @modern geyser

[slender widget]

The game is running like a fish right nowm

[modern geyser]

next time porting in the right position👌👌😅

[elder temple]

From any server you are from
You mean it :joy: :sweat::SidByebye: :sweat_smile:

[modern geyser]

your server are also japanese in there

[weary mulch]

Hello I’ve lost a bunch of components after droid event I’ve tried to uninstall and reload but nothing has worked I’m a little upset to say the least

[fierce ferry]

Is it the same like the video i posted above?

[modern geyser]

It always happens to me when I restart the game, allels come back

[weary mulch]

let me check

[fierce ferry]

I have 3 attack decrease. But only shows 1 in the bag

[weary mulch]

i had a few in bag ready for merge in a week maybe they are all gone

All lvl 7s and 8s are gone except for crit buff

[weary mulch]

Do top war staff look in here ? who do i see about this

[tired mantle]

Just check what i reported as bug that dark force when shared to alliance chat shows lvl 74 nd in world it shows lvl 72,

[toxic summit]

This problem has been going on for a while now, as a mech master, my level 3 rigs are giving me different amounts of resources after an 8 hour period. Sometimes its 1.04 million, sometimes its 1.12 million, but most of the time is 1.08 million. Please fix this bug

[woeful elbow]

New update glitches with new chat.

[ruby loom]

my connection fine but from the day 1 of event i cant check that

[hasty tree]

Dear Commander, make sure to update the game

[river gull]

Where is the developer's the game becomes very laggy than yesterday

[abstract burrow]

Chat system is lagging the game

[harsh dawn]

This is not a bug, you probably have the same component on another preset, you need to unequip it from all in-order to show in the bag

[modern geyser]

I have a problem with Ganso and his level 5 skill. There is 30% to the collection speed in the description. The unit without a hero collects 131k / h with Ganso and his ability 5lvl 158k / h. Where is the 30% here?

[next storm]

Guys if you find the game getting laggy after the update, please kindly visit the app store/play store and update the game to the latest version. Thank you

[fierce ferry]

Thanks. Just noticed i have some of the components on my second preset.

[orchid silo]

The new chat system is lagging the game pretty bad trying to switch between different chat tabs can sometimes freeze the game.

Trying to tap on the chat bubble so you can type your message will also sometimes freeze the game as well as sending messages

[dusty bear]

The background color for element items, should be green and blue as their type: basic, advanced.,
But all are green..

[honest fulcrum]

I did payment for Rockfiled Shard pack but I didn't get it but deducted money from my account

[dense field]

Game is lagging like as it's 4 gb game and your mobile is not capable to handle it🤣

Rather than focusing on money aspect only focus on bug's will help you get more players and that will result in more money rather that less players quietly playing game in such lag😂

[glacial tiger]

Still laggy and sometimes its hang i have to kill app and relaunch

[honest fulcrum]

I got return my payment

[cedar harbor]

Hey, message ingame support ask them to help you, you will get a response quicker

[young creek]

Hey, set our alliance defence 40 hours but it set for 30 hours reported straight away but no response

[limber parrot]

Bonjour jais un gros problème disappointed_relieved Jais utilisée 35 fragment d'or pour passer katyusha 4 étoile et en relancent le jeux elle étais de nouveau 3 étoile et les 35 fragment d'or ont disparu je peut faire quoi svp ??? Jais envoyée un ticket au staff il ya 2 Jours mais personne me répond

[river gull]

Is the developers know the lagging problem today is capital as well as KE if the game is lagging like this how can we fight
These developers are enjoying with our money and giving cheap updates which is full of bugs

Guys please report about this lagging in the play store game review then they will know about this lagging give 1 star rating

[unkempt grove]

It’s slightly better but not somewhere close to the performance before the change

[wise bear]

I can't take gems with out look video iam vip9

[modern geyser]

Since this new chat update, at times this game is unplayable, you enter chat the game freezes, you switch to world chat the game freezes, you leave chat the game freezes. Guess what, switch from discord to the game, the game freezes, this has now been going on since the release, of the new chat system, I've downloaded all the updates from play store I've restarted the phone same issue

[wise bear]

@opal plinth I pay many time I am VIP and need more pay now

[narrow raptor]

Scouting a resource tile (not facility) takes 2 VIT. But the button doesn't say "-2 VIT" like it does on a base or a facility.

[barren oracle]

I also have massive slowdowns and battery drain since the latest update (Pixel 5)

[modern geyser]

My game is lagging so much since yesterday's update. I can't do anything for 5 to 10 seconds when I hop in the game. (Note 10+)
Also, topwar support seems to be lagging, too. We have a very racist player who a lot of us have reported in the last week and top war refuses to do anything about. Even after proof of pro nazi rhetoric.

[modern geyser]

Prosess of making game smooth results more worst
Game is freezes of all players in background

[cosmic palm]

World chat shows as Undefined

[minor yew]

Is this bug given already?

[river gull]

It looks like developers is on vacation
I have been updating about the lagging no one have answered even today is KE and also capital
For each rally the game is lagging for more than 10 seconds
How can we play those events

[modern geyser]

I have to sit out ke, otherwise I'll break my phone from frustration due to the lag. Seems everything they have changed in the last month has been to make the game unplayable.

[river gull]

Yea in our server every day is KE
We need to fight back every day

[sour fjord]

Not working even though I don't redeem after reset

[wise bear]

@opal plinth I start to pay for this reason no ads and now need to pay again for this

[jaunty garnet]

The game is getting laggy. You can't see marches both headed for the same resources and the new chat interface is very sketchy.

[empty gust]

Yo what is this bug

[modern geyser]

Screen is freezing time to time...

[pine lagoon]

Since the new chat update there have been many things that cause Lag or full freezes as seen in reports above. App swapping [opening list of running apps on device and choosing a different app] causes the game to take roughly 20 seconds to get it together before you can interact with anything on the screen. Half the time when waiting it full freezes and you have to restart the app entirely. When logging in for the first time of the day [cold start], if you interact with the chat system before the game has fully loaded it can full freeze and need a restart. Basically, this new chat system is buggier than a bayou in summer.

[wind turtle]

I think shadow dragon marching queue impact isn’t working. Can you please recheck the speed? My marching queue speed is so slow towards the dark force. Can you please confirm, is it a bug or something else.

[mellow saffron]

I got 25 and need 26

[proper spindle]

I have been attacked at my base twice the last two weeks. My defensive formation I have set does not include my valhalla troops, yet when I am attacked it uses my valhalla troops first. I have tanks and boats that are valhalla troops and it uses both of them in the first line defence even though I do not have them set in the formation.

[rocky bloom]

Ben shards descriptions says 914

[dense geode]

I can not claim the chest rewards even though the alliance has successfully defended 43 waves

[unborn quiver]

Selecting my formation 1 which has Diana for lower vitality cost select battle and it changes the heroes and charges me the full 25vit. This has happened several time that I have caught

[unborn quiver]

For some reason cannot upload photos. I am on 3 servers noticed more frequent on S1241

[modern geyser]

All baking event rewards reset but orange shards & lvl 5 components 🤔

Read carefully@modern geyser

[modern geyser]

😂😂🤣🤣🤣🤣

[jovial saffron]

Should you be paying me to be your beta tester? The number of the fraction is backwards.

[steady kettle]

S1111 I have had 3 transports just disappear mid transport no losses and wasted several speed ups and gems to get them

Several people have had this issue in the server

[abstract burrow]

The new chat is buggy and causing the game to lag. I never had this issue before

[torn ruin]

I want some answers on when the iPhone issue will be addressed. I have yet to get a response from any mod or dev asking about it or even acknowledging the problem.

I cannot be the only person that’s experienced the issue of my phone locking up and being totally unresponsive to anything. Not even Apple can make my phone not do a hard reset, but somehow this game has managed to do that. And again, not one single mod has bothered to ask about it.

[rich basin]

I have a member in my alliance that doesn’t exist. I am pretty sure she was built to be a bug for my server. By a angry psychopath

[next storm]

Hi im sorry for the experience. Could you please kindly dm your uid, and if possible, could you share a video about this?

[next storm]

can i have the name and server of this player? kindly dm me more details

[torn ruin]

@next storm info sent. Will effort a video next time, but did take pics this time.

[cobalt aurora]

@next storm - I see you are a dev and mod. How about you all provide a channel that you can copy bug reports from this to and provide updates for bugs you all have accepted. Make the channel read only except to devs. The current process here feels like bug reports go into the bit bucket and are ignored. Also posts should not be deleted just because they prick the pride of the devs. When your pride gets hit, it should motivate you to try harder. I pay to play, not be a beta tester.

[modern geyser]

@next storm I have invested over $20,000 into my account. Tonight, even though my main March was in my base AND assigned to defend my base, a second March of terrible heroes defended instead. Because of this I lost hundreds of super units and over 100,000 odinium to repair the ones that weren’t gone. I lost countless 81’s and 82’s with the lot. I will post proof under this message. I have played faithfully since almost the very beginning. I am going to quit if I don’t get my things back. There is no point investing thousands of dollars into a game, if a single bug can take away everything you’ve spent months and thousands accruing. Server 631.

[restive thistle]

Wheres the world boss 🤔🤣 its usually 4am. At 4am the timer was 1 hour remaining. I check it says 5am. Its 5am and now the timer is just under 8 hours. What did I miss. Or is it not on??