#🐞│bug-report

1 messages · Page 52 of 1

pulsar comet
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its about the november voucher. i was wondering if it failed to be implemented but realized yall had another download for me

foggy wharf
pulsar comet
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huh???
how do you have beach landing?

cyan bolt
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maybe it is old image

next storm
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huh???
how do you have beach landing?
@pulsar comet lol a newer server maybe?

simple topaz
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@idle dome

next storm
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Wrong name
@foggy wharf changing it right away

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Wrong name
@foggy wharf mmmmlet me guess... All texts are Halloween related?

sharp drift
foggy wharf
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@foggy wharf mmmmlet me guess... All texts are Halloween related?
@next storm xes

thick edge
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@pseudo stream might be a description problem. Consulting with the team right now. Thx for reporting
@next storm wat bout this 0_0

next storm
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@next storm wat bout this 0_0
@thick edge revised the description. It won't drop from dark forces or whm 😩

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@next storm xes
@foggy wharf lime love, its revised. Could you plz have a look?

thick edge
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@next storm whyyy dis event is only for lvl80s 😿

next storm
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@next storm whyyy dis event is only for lvl80s 😿
@thick edge mmm which event?

thick edge
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@next storm november voucher 😅 (3gold box or 1 voucher for 10 vit ? naaa)

next storm
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Well its not only for thelv80 😂and it's been that way for months

cyan bolt
foggy wharf
teal trench
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@next storm could u make sure that on the new shark decoration everything is spelt correctly please?

pulsar comet
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What is ains?

kindred nexus
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What is ains?
@pulsar comet It's a spelling error. It is meant to say gains

modern geyser
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I think the shark description is misspelled in 712
@sharp drift same for 673

runic apex
#

In the gem point store I can’t view any unlocked packs

cyan bolt
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This says i have 45% dodge (army), but the tanks only dodge in average 15 or 20 attacks, and that clearly isn't a 45% chance, this happens in every battle, it is a bug?, or is the system messed up?.

📎 Screenshot_20201110-174427.jpg
pallid oxide
modern geyser
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Please fix the alliance message notification

next storm
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@next storm could u make sure that on the new shark decoration everything is spelt correctly please?
@teal trench noted

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Please fix the alliance message notification
@modern geyser what's wrong with the notification?

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Server leader flag pointers overlap the game UI. If I try to join that march, I get taken to the leader flag instead. Please add the ability to hide that pointer, or make it underlay the UI.
@pallid oxide noted

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In the gem point store I can’t view any unlocked packs
@runic apex hi it's working properly now, could you please try again?

modern geyser
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@next storm alliance chat notifications aren’t working properly. Especially, there are no notifications about coordinates at all.

next storm
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@next storm alliance chat notifications aren’t working properly. Especially, there are no notifications about coordinates at all.
@modern geyser plz kindly send me a screenshot so that i could explain it to the team

modern geyser
modern geyser
next storm
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@craggy anvil

craggy anvil
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@modern geyser Commander, please explain in detail. Thanks!

hasty bronze
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He want to get an push up messenge when some share coordinates @craggy anvil

craggy anvil
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Yes, I got it.

peak moon
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@bahama thanks i got my skin

weary gulch
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I’m fed up of the glitched arena. ZigZag doesn’t activate. Tian Mu defensive armor doesn’t apply. I’m sure there’s probably others.

pseudo stream
next storm
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I’m fed up of the glitched arena. ZigZag doesn’t activate. Tian Mu defensive armor doesn’t apply. I’m sure there’s probably others.
@weary gulch Hi Zuav may need more details about this problem, by arena you mean the warzone exercise?

weary gulch
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@next storm correct, it has been like that for a while now. Surprised it hasn’t been mentioned before.

next storm
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I’m fed up of the glitched arena. ZigZag doesn’t activate. Tian Mu defensive armor doesn’t apply. I’m sure there’s probably others.
@weary gulch may need more records or details for me to better explain it to the designers

uncut maple
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@strange pike the update hasn’t taken place that’s why

strange pike
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@strange pike the update hasn’t taken place that’s why
@uncut maple yep just realized this 🤣 helps when you look at the date 🙈 slow mode sucks fyi

strong quartz
sour python
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I believe that's a visual bug when viewing a friend's base.

jolly harness
modern geyser
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Dubble click on lucky discount store. Pretty sure I didn’t dual click but I did see the 70% flip past, before it changed to next screen. Also quite sure there was nothing I wanted in the 70% (there never is) but nonetheless- I wanna make the choice!

waxen pagoda
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Server 714 doesn’t have an arms competition today.

manic zealot
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Can someone please explain how each week we loose millions in RSS? After confirming with teammates we all see this happening.

When I send a long gather march on Sunday - I do not do skin swap or change anything else, but always on Tuesday my total RSS haul is 10% reduced. I have screenshots for each day in the same tile on Sunday Monday and today- it got reduced today again.

The alliance banner should not have an impact on already sent but gathers, but if it did we would see that on Monday expected amount, not just on tuesday. Every week i loose 10M of rss due to this bug (unless someone can explain what is happening)

📎 Screenshot_20201108-223357_Top_War_Battle_Game.jpg 📎 Screenshot_20201111-133405_Top_War_Battle_Game.jpg
shadow fiber
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Hi. im in 718
Today is the last day of this event. But I can't get the last prize cause the error below. Im login everyday. Everyone at my sever has the same problem. How can I get the last prize? Hope admin can explain it. Thank for understanding, sorry my bad english

📎 Screenshot_2020-11-11-21-50-46-847_com.topwar.gp.jpg
white rock
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Again reporting. After the latest updates, triggerable heroes (Katyusha, Bellevue, etc.) are not triggering properly. It looks even like the skill which should increase probability is ignored. I see some bugs are reporting the same. Please review it urgently.

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Also, the argument that the pack prices for Vivid players and Top War players depends on the store and all that, it's ok. I don't buy it, but fine!. Now that you reward more Vivid players when a mistake is made (SvS time, Ghostbusting launch date, etc.), that is on you. Please, for a more fair play, give us the same reward juicy reward, don't decrease it.

gilded wolf
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@shadow fiber you need to log in 1 more day. It says 3/4 and it needs to become 4/4

shadow fiber
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@gilded wolf I know that, but the event is end. No one at my sever can't get the last prize

keen knoll
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Can a developer explain how the Personal Defense scoring system works?

pulsar comet
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svs prep time prevents attacks on ke day and the combat portion is after ke day

sudden laurel
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@viral oracle

viral oracle
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Thank you Dio 🙂

next storm
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Hi. im in 718
Today is the last day of this event. But I can't get the last prize cause the error below. Im login everyday. Everyone at my sever has the same problem. How can I get the last prize? Hope admin can explain it. Thank for understanding, sorry my bad english
@shadow fiber plz dm me your id, thanks

trim shale
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After visiting any ingame page (event, worldmap, alliance, messages,... actually any page there is) the warhammer messages you mist during this time all pops up 1 after 1. While they are all done already and at that time there are no warhammers to join.
This also happens when you switch to another app like discord, and keep the game running in background (S605)

📎 image0.png
elfin yoke
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It were 70% now 55%

sage crypt
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@elfin yoke did you remove or merged gold production increase skills on hero

elfin yoke
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No

cursive nebula
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i have diana and 4 energy. it cost only 3 energy to attack dark force. but the system still allow me to attack it. i hope they fix this. so the energy check only need to do when you click attack on formation screen

mortal whale
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Does upgrading alliance transport team giving energy to drill? Looks like not - bug or purpose?

rustic stream
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Hi i'm from 613 and i have trouble with thé goldharvester. It struggles getting past 8hs and adds don't work 🙂

sage crypt
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gold harvestor is having trouble if we open once we are not able to open it again and and need to restart game to open it

ocean badge
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Warzone exercises have bugs

next storm
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gold harvestor is having trouble if we open once we are not able to open it again and and need to restart game to open it
@sage crypt need a video about it

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Warzone exercises have bugs
@ocean badge plz describe your situation thx

runic apex
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I picked grand marshal on my special tree, but for some reason I’m still shown as combat elite

velvet plume
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hey ! i got a problem i registered an account with facebook and i cant get it back on an other device ..... could i have help we have SVS comming tommorow

velvet plume
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cant see my servers on each device i can see only the server im online in and one of my device is broke now

bronze path
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-3k diamonds and i cant event do anything, fight/contact with mod notning

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i cant play because of bug or idk

marsh rivet
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I don’t know if there is a bug on miner skin or this is how it is supposed to be - if I send my troops out to farm in a stronghold using miner skin, and they are full to their capacity, I switch the skin before pulling the farmers back, and switch back to miner skin, their load gets reduced. The 50% load buff of miner skin disappears if I switch away from miner skin and back when the farmers are at full load.

stable tundra
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The adds Wil not load.

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I cannot collect free gems or upgrade my gold collector. Message: loading if not succesfull check the internet. Internet is ok. Have tried YouTube etc and working.

sturdy granite
lament spoke
modern geyser
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What has happened to my gold production....before update nearly 300 percent after update 142....its like halved

lament spoke
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2 more days so I don't get it

lament spoke
delicate pivot
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Hello, i bought the below pack. But i have not received the pack. I saw there are issues with apple. I followed all steps. Still nothing. Please help.

white rock
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In latest update devs mention something about changing the "logic" of gold harvester collector. But we didn't expect a decrease in the gold gathering. This is so wrong!. Please check it.

pulsar comet
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lols mines are practically useless (only good to have 20 for the tax center)

bronze path
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cool support, i cant send messages on game, play because -³k diamonds

hardy schooner
next storm
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hey ! i got a problem i registered an account with facebook and i cant get it back on an other device ..... could i have help we have SVS comming tommorow
@velvet plume need your uid, and other info, please dm me

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I have claimed but I can't get the skin
@lament spoke plz dm me your uid

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Hello, i bought the below pack. But i have not received the pack. I saw there are issues with apple. I followed all steps. Still nothing. Please help.
@delicate pivot plz dm me your uid and your receipt from app store

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In latest update devs mention something about changing the "logic" of gold harvester collector. But we didn't expect a decrease in the gold gathering. This is so wrong!. Please check it.
@white rock we only changed how you collect the gold from the outside, checking with the team about the harvestor

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cool support, i cant send messages on game, play because -³k diamonds
@bronze path plz describe the problem in detail or send a screenshot or video. do you mean that you were muted?

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Collect what 5 times
@hardy schooner plz dm me your uid

olive mountain
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Questions.. How come the enemy troop health suddenly grow from 8.50m to 25. 4m 😅

woven quarry
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After update, my gold production rate decreased almost half. Previously I have 6.43dd very minute produced by goldmine and hero skill boost up. Now after updating, left 3.77dd per minute!

Is there any miscalculation or bug? Or you decreased the productivity? I've spent so much effort and money in this and I am not happy with this situation. Fix it if it's a bug or please at least explain what caused the decrease of the gold production

next storm
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After update, my gold production rate decreased almost half. Previously I have 6.43dd very minute produced by goldmine and hero skill boost up. Now after updating, left 3.77dd per minute!

Is there any miscalculation or bug? Or you decreased the productivity? I've spent so much effort and money in this and I am not happy with this situation. Fix it if it's a bug or please at least explain what caused the decrease of the gold production
@woven quarry plz dm me your uid

exotic lava
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the value on gold production increase on personal tech is incorrect when remove all the buff decorations and hero skill

next storm
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the value on gold production increase on personal tech is incorrect when remove all the buff decorations and hero skill
@exotic lava plz dm me your uid

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so that we could check it for you thx

broken pier
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Questions.. How come the enemy troop health suddenly grow from 8.50m to 25. 4m 😅
@olive mountain Because of the equipped heros....i guess.

olive mountain
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@olive mountain Because of the equipped heros....i guess.
@broken pier should the equipped heroes take effect before the battle start?

broken pier
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@broken pier should the equipped heroes take effect before the battle start?
@olive mountain I dunno but its always been like that for me, Everytime i do expedition that happens. So i think it not a bug but heros effect. And see carefully in the pic you sent, there's no hero equipped when the tank have low hp🙂

nimble goblet
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Why did our gold coin production reduced by a half?

sage crypt
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@nimble goblet how many mines you have because u cant keep more than 20 and if you have more than 20 the extra mines production might be nerfed

white rock
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After update, my gold production rate decreased almost half. Previously I have 6.43dd very minute produced by goldmine and hero skill boost up. Now after updating, left 3.77dd per minute!

Is there any miscalculation or bug? Or you decreased the productivity? I've spent so much effort and money in this and I am not happy with this situation. Fix it if it's a bug or please at least explain what caused the decrease of the gold production
@woven quarry , this is what I was talking about @next storm . Please, help to check.

next storm
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@woven quarry , this is what I was talking about @next storm . Please, help to check.
@white rock on it thanks

exotic lava
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@next storm now no longer able to see when gold harvester is full, when will add that screen back?

next storm
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@next storm now no longer able to see when gold harvester is full, when will add that screen back?
@exotic lava sorry but this is the progress bar for now... it's not that obvious as before

📎 unknown.png
odd grotto
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Vivid chat bug here... because of insane censoring (since last Friday's update):
sm, ss, net, av, big, sf and tch... all these combinations got censored in any sentence...
I get some are considered " naughty" used as sole letters... but eliminating any combo makes regular chat impossible.
I already wrote 2 tickets to fix that in game, but only got a reply with a "thank you note".
also reporting it here...

lament spoke
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where the developers I'm still waiting for the trial recruit bug fix

opaque shell
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Wades instant repair isn't working don't know if its on every server but it is on 312

modern geyser
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where the developers I'm still waiting for the trial recruit bug fix
@lament spoke DM your UID

pulsar comet
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Nathan did you use them all up?

stable tundra
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Hi guys. How about the problem with the loading of the ads?

opaque shell
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@pulsar comet no I tried to repair after World boss and didn't work few people in my alliance having same issue

strange pike
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Warzone exercises have bugs
@ocean badge > @ocean badge plz describe your situation thx
@next storm Navy “shark” decoration does not take effect in war zone. This is just the first I’ve noticed. I’m the defender in this scenario:

📎 image0.png 📎 image1.png
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Seems to apply for the attacker but not for me 🤷‍♂️

modern geyser
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Make any in app purchase for recruit trial day 4 on server 761 isn’t working.

gaunt moth
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@strange pike if you're talking about the war zone exercise, anytime you change your stats from skins/ decorations/ perks you have to update your defense again to apply them

strange pike
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Also, my buddy was in our sister alliance which is a level 3 alliance. My alliance is level 5 & had the associated level 5 badge equipped. Somehow the badge didn’t get added to my stats:

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@strange pike if you're talking about the war zone exercise, anytime you change your stats from skins/ decorations/ perks you have to update your defense again to apply them
@gaunt moth fair enough for the decoration but our badge would have been the level 5 alliance one at the time of setup.

📎 image0.png 📎 image1.png
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And I’m the alliance lead, I rarely change the badge as pretty much all of the other badges are useless, IMO

modern geyser
bronze path
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@bronze path plz describe the problem in detail or send a screenshot or video. do you mean that you were muted?
@next storm i bought one special rank up 35 lvl pack for 47 usd but something is bugged and from my bank took120 USD so i tell it to google Play for back money for that 80 USD and top war took from account 4k diamonds (aint in that pack) , now i got -3 k diamonds i cant Play game with -3 because i get message ,,too low diamonds"GPA.3380-0625-6219-23014

broken pier
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No new arms race event (new server) in s723, its temporary stop or you guys coming with something new to replace it? If its temporary then how many days? Its already 2nd day today.

pallid oxide
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The "pointing hand" animation that shows where to click to do Main Quest or Reward Quest items goes off randomly when I haven't clicked a Go button. It's not particularly useful anyway, and I'd like an option to disabled it outright, but please at least restrict it to only occur when I click a Go button instead of regularly annoying me with useless reminders.

ashen quiver
teal trench
stable tundra
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Could someone please help with the ad problem?

weary furnace
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SAME ^^^

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We've lost help requests completely! Come on guys!

nimble goblet
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Why didn't i get an alliance gift after the keys has reached the mark?

woven quarry
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Random super strong treasure guard
@ashen quiver please read instructions before attacking the treasure guards. I believe this treasure guard is "fear hero" type. Please use specific heros that has extra chance attack such as katsuya, tywin, Bellevue, Sid and so on. Without these extra attack chance you can only deal -1hp to the guard.

modern geyser
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Could someone please help with the ad problem?
@stable tundra same here. Contacted support

normal sorrel
simple topaz
normal sorrel
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Why is this happening two days in a row

simple topaz
next storm
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sigh now the chat is a rubber band instead.
@simple topaz it happens when you run the game background for a while. Plz exit and enter again

modern geyser
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My connection are find and i dont use ad blocker..

modern geyser
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Wait until tomorrow... Its not a bug..

modern geyser
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Please increase the chance of getting these decors we are not getting these from any decor boxes from the time the decor building is removed
@sage crypt
Please send it to request channel

sage crypt
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@modern geyser oops sorry i didnt check channel

modern geyser
#

Could someone sort this out please?
@teal trench
This trouble due to the translation system, we will check it ASAP

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@ocean badge > @ocean badge plz describe your situation thx
@next storm Navy “shark” decoration does not take effect in war zone. This is just the first I’ve noticed. I’m the defender in this scenario:
@strange pike
Kindly check the stats from the gallery, then buffs

weary gulch
#

The spawn rate of the coin bump guardians has increased drastically. I have never seen so many at one time.

elfin yoke
strange pike
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@strange pike
Kindly check the stats from the gallery, then buffs
@modern geyser it was showing on my buffs at the time but not in war zone. I obviously can’t go back in time but here’s the picture of them currently and the “shark” was placed on the island so it should have been active, I’d assume 🤷‍♂️

📎 image0.png
round dagger
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what are the cedars used for in the game? one has the impression that they are useless. we cannot merge them.

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In the cross zone exercice, the settings of troops doesnt work. Army OK, but only troop for Navy and Air force.

charred relic
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How can someone attack me multiple times in the challenge. Should not be possible.

kind pawn
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Ok in server 690 we are in svs but it doesn't start till tomorrow an hour after reset, but now today's arms race is Kill Event but you can't attack anybody because of svs , so once again server 690 get screwed out of arms race points

strange pike
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Ok in server 690 we are in svs but it doesn't start till tomorrow an hour after reset, but now today's arms race is Kill Event but you can't attack anybody because of svs , so once again server 690 get screwed out of arms race points
@kind pawn it’s not just you, it’s everyone in the southern war zone

quiet badge
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We got the same problem at server 661

spark pier
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Same for us in 249

quiet badge
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and because of this there will be no ranking in the arms race😫

strange pike
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This is absolutely ridiculous... sure you compensated us for the “extended prep stage” but the compensation was NOT enough for missing out on Arms race AND mine. <@&704249193148973067>

📎 image0.png
modern geyser
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Go home top war, your drunk

sly quest
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Go over to other server and hit towers gives you points 👍

zinc pollen
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This is absolutely ridiculous... sure you compensated us for the “extended prep stage” but the compensation was NOT enough for missing out on Arms race AND mine. <@&704249193148973067>
@strange pike
You also forgot world boss

sudden laurel
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The management for the game is work ing on getting a better system for SvS, please be mindful of that. This is no easy task when you have so many different time zones

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I get that it’s frustrating. But Please be understanding and give them a chance to make it right. Arms race can be completed by attacking the enemy launch tower of desperately need to get those in

heavy trout
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I can understan your anger but look from this side;
we have a new svs system(server points are restart)
We get 500+200+50 gem allready(without other items)
This is a new system, it will be have a some mistakes, but devs work for us. Just try to understand them and give time for doing better.

strange pike
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Maybe consider adding in another event or shifting the day of SvS depending on war zone. It will help with the constant “server connection errors” we all experience during SvS by reducing the load. For instance, offset the events by adding an additional “gathering arms race” or removing a “gathering” event during the off week. As it stands, those in the southern war zone are getting screwed out of things that the northern war zone is not. I’m sure they received the same compensation southern received while losing nothing. > Go over to other server and hit towers gives you points 👍
@sly quest that’s assuming they sit in the towers, most don’t. > I can understan your anger but look from this side;

we have a new svs system(server points are restart)
We get 500+200+50 gem allready(without other items)
This is a new system, it will be have a some mistakes, but devs work for us. Just try to understand them and give time for doing better.
@heavy trout they could have put more thought into this. As it stands currently, southern is getting the short end of the stick. I’m guessing you’re northern? 🤣

spark pier
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You sure been trying and told I cant

exotic lava
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enemy can attack silos on prep stages

heavy trout
strange pike
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@strange pike that's why we have a #📮│game-suggestions channel, just write your ideas in this channel
@heavy trout wouldn’t make sense without the context

sudden laurel
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These were the rewards given to everyone for the inconvenience regarding SvS. It’s safe to say that they do feel your pain, or at least understand

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It’s a complex problem to resolve, if you have a banger idea, please make a suggestion on feature request. They do watch these channels

strange pike
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These were the rewards given to everyone for the inconvenience regarding SvS. It’s safe to say that they do feel your pain, or at least understand
@sudden laurel correct, EVERYONE lmao what is Northern being compensated for exactly? Also is it really a “feature request” for them to fix an issue they created?

sudden laurel
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@strange pike for many, the SvS will fall on Monday, workday and they will certainly be affected by it. The point is, the compensation is a recognition that there was a breakdown in the system. It’s not important why they are compensated... the important thing is you are! Let’s bring this discussion to #☕│off-topic please

young steppe
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While the compensation is more than adequately provided, players will likely be less active throughout the day. Which is concerning.

weary juniper
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Im attacking silos and just bounce off and get no points

sudden laurel
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Im attacking silos and just bounce off and get no points
@weary juniper you must be hitting a stronger player in there. Do you see a battle report

modern geyser
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Devs today is kill event....but as we classed as south and svs has now 24houts prep before we start...so cant attack out own server or the other server...how are we getting arms race points....did you really think these new changes through????

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No boss no dimension for 24 hours....no chance of doing anything

fathom herald
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@modern geyser you can attack enemy silos for points aslong as they have troops inside 😊

orchid silo
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Your best chance is talking to the other server and seeing if they're willing to do a exchange of points

slender thunder
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Hello 😁. I have had several complaints about not being able to watch videos to get free diamonds. Is that already known?

teal trench
primal marsh
#

This is pathetic.

mellow thicket
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alliance invite to move is not working in S621. Like it sends the Invite but receiver doesnt get it.

sour shale
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Alliance invites to move bases not working also on S559.
Both group and individual

inland yew
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Alliance invites not working on s412

fathom herald
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@mellow thicket @sour shale @inland yew the reason this won't be working will be because its currently prep stage in SvS 😊 once the SvS has finished they will work again 😁

mellow thicket
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That’s like a whole day... 🙄🤣 is it always like that during svs prep stage? And the duration of the entire svs?

sharp drift
#

S642 is showing chat from prior alliance and already closed and reopened the game. Alliance chat needs to be fixed asap

modern geyser
#

Tapping confirm on adding friend popped up report confirmed... please look into 🙂

chilly briar
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Why would we ever not be able to send invites? I don't understand what SVS has to do with it. That's a frustrating "feature". Go to other server to tap on their Silo, normal retreat back, dropped in random spot and want to go back to hive.

mellow thicket
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Silo contesting always shows to "reinforce" even when enemy is in control. Also, no battle reports given when troops arrive from opponent server. I want kill points!!!! lol

fathom herald
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@mellow thicket yeah the alliance ports and stuff are only not available during prep stage and actual battle stage of SvS lol but yeah it has always been like that 😂

simple topaz
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The automatic refund system takes away doubled gem offers even tho you didn't bought them doubled but normal and forces you to buy gems.

pulsar comet
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Yes that is the cost of getting a refund is double the gems are refunded

exotic lava
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cannot build fortress during SvS preparation stage

pulsar comet
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Yup that's normal

atomic meadow
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Tapping confirm on adding friend popped up report confirmed... please look into 🙂
@modern geyser when reporting a player the best way is to screenshot what's going on and send it to in game support

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Also let's try to keep conversation out of this channel and in #☕│off-topic so actual bugs can be seen and not buried

simple topaz
atomic meadow
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I am not support

modern geyser
alpine solar
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Sick job with svs timing for south!Wasted a whole weekend day of events!

atomic meadow
weary gulch
#

During the arms race today the only place possible to exchange points is at the silos on the oppositions server. We are allowed to attack the enemy in the silo. We are not allowed to defend in the silo. Which means for the oppositions this is reversed. They can only defend and cannot attack. If the invading server sits in a silo they are only sent away when the opposition enters. ———————— next if we the invaders do decide to sit inside the silo it cannot be stacked by multiple players. Instead we begin fighting our own server. Only 1 person from the invading server can be in the silo at one time. However the defending server has the ability to stack the silo. And they cannot also cause damage to each other during the whole 24 hour preparation stage.

modern geyser
#

@atomic meadow can you address what I asked last night

atomic meadow
#

I can't that is not where I have any information it will need addressed by the developers or in game support

modern geyser
#

So who do I ping

keen knoll
#

@modern geyser You have to have 100 donates or 100 received to show up on the leaderboards

modern geyser
#

@keen knoll its no one other than system is showing up.

sage crypt
#

@modern geyser you have to participate in more thorbs to get thise vouchers join as many as possible and start as many as possible for joining you get either 1 gold box or 1 voucher and for starting either 3 gold box or 3 vouchers

little charm
#

Drop rate of treasure badge is much decrease after latest update. We are depending from that to up new level. Please check.

modern geyser
#

@sage crypt thanks for your input but I am fully aware how the event is played out. My question is why I am not receiving vouchers like everyone else. Out of every 10 or so throbs I may get one with vouchers. So it's not lack of participation its that out of the last 6 days I have only received 38 vouchers. And that's with doing 250 worth of stam on throbs each day

haughty steppe
#

466 servers had lvl 80 war hammers and heartthrobs for 1 day. Now their gone. When they were available you were not able to search for them.

sage crypt
#

@modern geyser how many thorbs have you participated and how many you started i did almost 130 thorbs and joined some 350 thorbs for 300 vouchers

cursive nebula
#

there are still energy bug where energy doesnt return when the attack is invalid due to monster already dead or gone

pallid oxide
#

This isn't really a bug report, more a change request, so let me know if it should go in the other channel.

Because of Diana, the VIT check should happen after selecting a march. For example, if I have 9 VIT and want to hit a Warhammer, it will tell me I don't have enough VIT, but Diana will reduce the march cost to 8 VIT.

pseudo stream
#

If vividarmy user attack WB, they automatically comeback in a sec.
But Top war user have to wait lot of times

foggy wharf
#

Low level come instant back

atomic latch
#

@pseudo stream not a bug, works similar to topwar

forest junco
foggy wharf
#

Only for you

pseudo stream
#

Low level come instant back
@foggy wharf thx

peak wagon
torn elbow
#

#id

livid aurora
#

@forest junco Try to restart Discord 🙂

last root
#

There seems to be a problem with upgrading components

#

It won’t recognise the amount I have and upgrade them. If I remove them all it still doesn’t recognise the amount I have ☹️

cyan bolt
pseudo stream
forest junco
#

@forest junco Try to restart Discord 🙂
@livid aurora it didnt work

sage crypt
#

@last root did you remove compo from all windows

peak moon
#

i bought a back to work march pack, but i did nit received it

foggy wharf
cobalt coral
#

Server 616 is having issues with the chat, messages take time to appear and also can appear 2 or 3 times

sour python
#

PM doesn't work in S721

Now works

lime patrol
#

Private Messaging is not working in 721

gritty flower
warped bough
subtle shore
foggy wharf
gritty flower
#

Nope. I didn't do any of those

#

Is it because I talk too much in the short period of time?

sour python
#

That's probably it or someone reported you and got you mute by mistake.

foggy wharf
foggy wharf
gritty flower
#

The 2nd time is understandable because I did spam messages to all R1 for silo scramble

sharp galleon
#

Elite troops bug? in the description: it says lvl 80 Navy troops will become elite troops. However from what I can tell, only the newly build lvl 80 troops are considered eliet troops. The ones you combined from lvl 79 don't consider eliet troops. Is this a bug? If this is the intended behavior, there is no point in getting elite troops...

📎 Screenshot_20201117-074550_Top_War_Battle_Game.jpg 📎 Screenshot_20201117-074157_Top_War_Battle_Game.jpg 📎 Screenshot_20201117-074120_Top_War_Battle_Game.jpg
stone ice
#

Is there an issue with the commander statue? I have a level 3 and did not get one immediately trained tank out of 300 I trained yesterday.

autumn lake
#

S736... no arms race?

vale ravine
#

Hello

#

I want to ask, why can't I chat in the alliance at all, since yesterday's SvS

velvet wharf
#

I want to report a hacker, where can I do it?

trim falcon
tiny wolf
#

iOS user, server #649 ... alliance chat as shown in the screen shot

#

Fixed now, thank you

livid aurora
#

@trim falcon Noted, I will look if it is a translation error or a bug

autumn lake
craggy anvil
#

@autumn lake Commander, please send me your ID for checking!

#

@velvet wharf Please send me the screenshots and other information.

#

@vale ravine Commander, please update your game to the newest version and restart your phone. If you still meet this problem during next SvS after completing the above steps, then please send me your ID for checking.

foggy wharf
autumn lake
#

Arm race page has completely disappeared on 736.... bug? Known and just not mailed out?

still hawk
#

I have the same HP and Atk in Exersice with or without the new Skin which is suppost to apply a bonus to Exercise..

modern geyser
sage otter
modern geyser
strange pond
#

My amalia hasnt droped any shards since i made here 2 star, already 160 chests opened nothing

craggy anvil
#

@strange pond Commander, please send me your ID and we will check.

strange pond
#

@craggy anvil wrote pm

quiet kindle
dawn tiger
#

Game has been so laggy last few days for s614 chat lag, selection lag, march lag, and when we send hive teleport requests people aint getting them and having to buy ports to get back to base. Can this be looked at and some feedback provided?

inner sandal
#

You charged me $100 for gems that I never got so I contested it with my bank. Then now you're taking twice the amount of gems, which you never gave me, out from my game essentially freezing me from being able to do anything on it. I've spent over $6,000 on your game to be getting this kind of treatment. Someone better answer the messages I sent since this morning.

radiant lantern
#

@inner sandal messaged you

inner sandal
#

@radiant lantern messaged you

next storm
grave oxide
next storm
#

plz dm me your uid

pulsar spruce
heavy trout
#

@grave oxide please don't share your private info in public, I sent the your information to Lokiney

grave oxide
#

@heavy trout ok thanks 👍

heavy trout
#

You're welcome

dawn tiger
vapid sage
#

I havent seen anyone report this bug, im not complaining, and im sure the devs should know this by now if they tested it. The new slide item in the limited time event. Its bugged so if you only have 1 you get 6 vit. Im supposed to have 75 vit max right now. However, I've unlocked 2 slides and my vit didnt change. I have a max total of 81 vit right now. I should have 77 vit based on the description. But im not complaining.

next storm
vapid sage
#

O

#

Then Im assuming you can win more at a later date and merge 9.

elfin yoke
reef condor
#

There are two screens from rank event. I have 52 and 48 units in equal admiral set with equal equip. Difference only in attack/defence. I didn't find correct decision what it could be. Isn't it a game bug?

karmic badge
#

I just used 40 golden book to set up the experience of a hero. The books are destroyed, the hero didn't take any points.

next storm
next storm
unkempt grove
#

I believe someone for sure said it here already once, but is the intention to not allow Amelia being in the city defence? I can not set her up for being used as Tank defence hero for example.

steep light
#

Since reset yesterday, it's virtually impossible to find a free mine of any level/type in the Dimensional mines. I've been checking regularly since reset, and it's up to costing me 50 gems/search now. Others in my Alliance have noticed the same. Has something changed?

sour python
half crater
#

is there an issue with violet and attack order with exclusive? currently with other heroes, left most hero uses exclusive first. however violet has some issues where she fires after other heroes even when in left most slot.

#

video can be provided if needed.

reef condor
modern geyser
#

Sorry for getting this pic again, i didnt look little higher.

modern geyser
still hawk
pulsar comet
#

why has it been that for the last 5 paid detects in dimensional mine all i see are mines that are taken by alliance members or crap ones i dont want?

sinful stream
supple estuary
# vapid sage

If you read the description, only one works at a time.

atomic meadow
# reef condor I don't changing set-up... that's the problem

She ment the chances for activation for dodge and crit and all that even if you don't use them there is always a chance it's just that using the skills or components for them increase the chances but even without using them it can still happen

outer cape
modern geyser
teal trench
#

no
the answer is in the most recent mail from the developers in game

modern geyser
#

Owh🤣🤣🤣

teal trench
modern geyser
#

Owhh yeah man i forgot it thank you sp muchh 🙏🙏

teal trench
#

no problem, glad i could help

lament spoke
#

I have 2 accounts. one level 55 and the other level 49. here I want to tell whether this is a bug or not. at level 55 tank training 11 hours. at level 49 tank training 14 hours. Level 55 training speed buff is 50%. level 49 training buff is 65%. but why is level 55 faster than level 49?

idle dagger
#

$codes

forest junco
rapid spire
still hawk
#

reload the game completly ^^

atomic latch
orchid harness
#

Sever 442 and I have restarted my game as well

main compass
#

How many marches should I have at War Room lvl 39?

modern geyser
modern geyser
modern geyser
#

Kindly keep this channel for bugs report

thorny bramble
#

Are new servers meant to have the old servers events all of a sudden? I mean giving us pop star when it has about 16 hours to go seems a bit strange. Server 757
Also 4 days less to complete gem gift as it should have started in the 18th?

safe ferry
#

We entered phase 4 of capital event (s664) and were holding capital and lost because of an attack 3 minutes after phase 4 began? Please advise how/why that happened?

fast cove
#

I won but I can't able to get points

elfin yoke
#

Why not refund vit for the treasure guards when u get there and its gone

kindred nexus
fast cove
#

I attacked the person

austere needle
fast cove
#

@austere needle I'm reporting bug

short inlet
#

Not get warzone exercise ranking reward

quartz valve
#

I lost points when I shouldn’t have, I want my points back 😭

solemn pivot
#

You lose points when you attack and lose, but when you are attacked, you will not lose points.

quartz valve
#

@solemn pivot that was my defense I shouldn’t have lost points

solemn pivot
#

Don't know then, maybe there is level cap that if in it, you will lose points when attacked, you know if they are like 10 levels higher you might not lose points but if lower level you will

kindred nexus
quartz valve
#

Awe man, okay thank you @kindred nexus

solemn pivot
#

Same happened for me, all of these are ppl attacking me, got to rank 2 pit too early 😄, there are lvl 35-80 players who have attacked me, but only some of them have taken ma points, maybe there is a bug in the system

📎 Screenshot_20201122-193841.jpg
sour shale
mortal swift
#

You loose points if you loose the defense you only dont get points if you defend

sour shale
#

Missed that last part of the message

wise gust
#

I didn't receive Warzone exercises rewards, usually it not takes this long

kindred nexus
#

@wise gust No one has received those rewards yet. Just be patient.

short inlet
#

Not get warzone exercise ranking reward

teal trench
#

gusm attacked me in arena and i lost points, however, Louloute attacked me and i didnt lose points, what is this new system?

📎 image0.jpg
kindred nexus
#

@teal trench You got attacked and won the first time and you got attacked and lost the attack the second time.

teal trench
#

yes

kindred nexus
teal trench
#

ok
thats not good in my opinion
thx for the help

kindred nexus
#

I know but it is better than the system where you just earn points by attacking.

modern geyser
#

Where are the cross zone rewards this weekend

nimble fern
kindred nexus
nimble fern
kindred nexus
# nimble fern

The mail i send a screenshot of has the rules of the current system in it. The mail that was send on 11-20 is no longer of any use.

nimble fern
#

They modified it again, aarrrrrggghhh what dash 🙄 😒

#

Such bad modification in 2 days, the 1st new rule was better which gave equal opportunity to lower levels to be at higher rank.

kindred nexus
#

Yes but that is not the way an arena should work.

oak salmon
atomic latch
oak salmon
#

Last week our server could select him lol

cyan bolt
#

Last week everyone was able to select their heros ^^, it rorates from; 1 week system's heros and 1 week player's heros sorry for answering here tho

frail karma
#

Please fix the bug in Deep Sea Hunting where detecting sometimes start at 06:00:01 or 02 making those who don’t pay close enough attention use 7 speedups instead of 6 to speed it up.

carmine hamlet
winged zealot
#

I am being charged more then price for example 19.99 was charged 28.99

modern geyser
#

👀

exotic lava
#

great decorations box don't appear on the inventory

#

in expedition drop basic decorations box instead of great decorations box

drowsy stirrup
#

Not sure if it's a bug but with the tax collection it says have 10 mines and at a certain level say 54 then when I level up the mine the requirements change to a higher level say 55. How am I meant to achieve this

next storm
primal marsh
#

It’s not bad enough that we were merged with a server that has boosts we didn’t have access to, as well as being extremely stronger than us, now certain players get access to energy refills in the store to purchase and others don’t? You realize people have multiple accounts. That’s not a secret to anyone, so why the difference? What’s even worse, both accounts on the same server and in the same alliance. It feels like players are being treated differently and are given varying levels of access to success.

winged zealot
modern geyser
#

Wrong server

next storm
primal marsh
#

466

still shore
#

developer ( @spice cloak & co) - please confirm your math is correct using random factor for box-mergers at deepsea! I have merged 24 level2 boxes as a bulk merger and have got only 8 level3 boxes but no Legendary. Even with worstcase this bulk of 8 attentempts should haven given 8*30% = 2 legendaries! ... I suspect your underlaying math considers a bulk like just one attempt ... PM me for more details - thanks Uth (S602) CP rank #5

sour python
#

Randomization always takes timestamp as seed, that seed will be the same for all merges when merging in bulk. So it's bad to merge in bulk when randomization is involved unless they do a workaround for seed to be updated for each merge during bulk merges. Or maybe just plain bad luck.

pseudo stream
#

On this week, Can we play capital war??

still shore
lethal aspen
#

When I reset island battle, it says I have 2 chances for reset. Then when I click reset, it goes down to 0 chances to reset.

modern geyser
#

Please help me.... I have 2 accounts in s648... Both got muted... And now its over 24 hrs... Still mute... Please help

storm goblet
#

My friend doesn't have the *2 value on the 100$ pack why is that?

heavy sand
#

Bought them before @storm goblet

rose ivy
visual star
rose ivy
#

Did that change? I am pretty sure I merged purples to get a gold last time maybe not though.

sharp drift
lethal aspen
glass briar
still sphinx
#

Got a supply contest bug, my supplies reset each event, not exactly fair to us little spenders and all f2p folks that only manage a couple hundred at a time if we're lucky.

zinc granite
still sphinx
#

Yes, I know, but like I said, a bit unfair to us low to no spending.

modern geyser
#

M muted on both accounts from last 48 plus hrs

coral plover
exotic lava
#

dodo you carring supply

coral plover
#

Yes I carry supply 🙄

#

Is carrying supply makes -

next storm
frail karma
#

Whenever a march enters a launch tower that isn't defended, the march state will be stuck at marching - you have to tap city/world view to get the recall button visible. If however there was any reinforcements inside so a battle occured, the march state changes instantly so the recall button is immediately visible upon arrival. PLEASE fix this, extremely annoying during silo war.

#

First it's stuck on marching (picture 1), then the march just disappears from the list (picture 2), so you have to go city view and back to world view to see it and be able to recall it (picture 3). Incredibly annoying.

wise bear
#

Hi I win two times in arena and don't take points

atomic latch
#

@wise bear not a bug🤦‍♂️

wise bear
#

What its this

atomic latch
wise bear
next storm
#

Hi I win two times in arena and don't take points
@wise bear the rule has been changed and you won't get points by winning the battle when being challenged

wise bear
#

I cannot challenged I see the report its 78lvl and I am 68lvl@next storm

next storm
#

I cannot challenged I see the report its 78lvl and I am 68lvl@next storm
@wise bear your report shows you're the defender

wise bear
#

Yes

modern geyser
analog grail
#

Hi something bug about the arena

dawn pine
#

Is it possible to open more than 3 group chats? (Sorry if wrong channel) and please tag me with @ if someone can help me.

devout cliff
#

Please may you look at the use of alliance moves. When using them to get back to base you get ported outside of the alliance area.

livid aurora
pulsar comet
#

how do you report someone for breaking tos in game?
specifically for a breach in section 4.1.2

atomic meadow
muted totem
#

Doesn’t let me merge my components and doesn’t show in my inventory menu

next storm
glass briar
next storm
glass briar
#

Entonces que caso tiene mantener u a defenza buena si no ganaremos puntos!

next storm
#

to keep you from being defeated and losing points

sharp drift
#

How about fix the cyber bullying

pulsar comet
#

Lol good one zombiewarrior, but they won't cause they make some fast cAsh off those cruel people

sharp drift
#

@pulsar comet yeah and I am one of those paying people just not cruel

next storm
#

Guys plz note that this is a bug report channel, if you have any request or suggestions, plz post it in the #📮│game-suggestions channel.

pallid kiln
formal mango
next storm
nimble fern
#

WB-3 Beta skin Hp% and attack % is not working in warzone exercises. The values remains with or without this skin. Please check.

modern geyser
#

When attacked in warzone when offline, I receive no points for winning but lose points for losing, how does that work?

frail karma
lament spoke
#

can i transfer my gold box to one of my friends who has the same server

visual star
craggy anvil
#

@visual star Commander, thanks for the feedback! We will fix it!

sharp drift
lethal aspen
#

The reset glitch with the island battles is still there.

indigo ingot
#

Subscription price on the button is different from money actually charged in ios. About x4 difference. On the button: 390, actually charged: 1489

reef condor
golden rock
#

The Transfer button does not work in alliance private messages

honest dew
#

On s737 we have the limited time reward where u get november gift vouchers from darkforces. Now when beach landing started you aint getting a single vouch anymore and the event is still... missing out on some pretty good items. Please fix it.

white rock
nimble fern
#

With WB-3 Beta skin, same hp %, where is the 40% increase?

sharp drift
#

In server 712 we are no longer getting the November vouchers on anything.

gaunt moth
#

@sharp drift the event to get the vouchers ended at reset, you can still exchange your vouchers for an extra day

sharp drift
#

See on my side it shows it ends on the 26th @gaunt moth

gaunt moth
#

@sharp drift yes, the exchange ends on the 26th as you are showing.

#

The actual event to receive them from warhammers/bosses only lasts 7 days like every other event. The exchange for these types of events is extended an 8th day to allow people to exchange their vouchers without forgetting, not to allow people to farm an 8th day.

honest dew
#

We had the event for 24h. Thats intended aswell @gaunt moth ? Its supposed to be 7 days not 24h.

gaunt moth
#

@honest dew Clearly not, but that's not the same bug. Are you saying your limited time voucher event started yesterday?

candid compass
#

When will the crafting be fixed to show the Army’s Composite Metal Track (green level) should be in the Armor category and not the “random” category (4th crafting tab). It’s the only item that doesn’t use transistors, rubber, and tungsten like the other random items, and instead it uses the same steel, screws, and glass as all the other armor items.

robust bloom
#

I am desperate and seeking help to restore my account. Have had a ticket pending with support for 8+ hours and only getting automated responses. Not sure if that amount of time to wait is typical.

still adder
#

Made a purchase last night you took my money but didn’t give me the package, now you won’t answer in the support section of the game.

honest dew
#

@gaunt moth that is correct yes. Started yesterday for us on s737. Quite wierd to o ly get less rhen 24h to farm the vouchers..

atomic latch
vale carbon
#

hi Commander I made a purchase of 300 points but not until please resolve this issue

foggy wharf
alpine solar
#

Reported this guy numerous times but he’s still here. I have alliance members who’s kids play this game. Server 675

ivory kettle
pallid kiln
next storm
next storm
restive wolf
#

Hey I brought a pack
& I didn't get it

next storm
next storm
next storm
pallid kiln
atomic latch
austere needle
upbeat agate
carmine jay
#

Is it considered a bug that class perk items like Mechanical Cogs and Elite Nameplates are not accounted for when using the 10,000 gem Class Re-Select Ticket? Oil, food and Class Perk Speed Ups are made available based on how much you’ve already spent but without Cogs or nameplates the switch is detrimental based on the rate that you can accumulate these class items

drowsy stirrup
#

My tasks said train troops and ships, which I did but never credited me for them

calm flume
#

Can someone fix this after confirming if Katrina is messed up. Her 5 star exclusive is worse than original description.

zinc granite
modern geyser
livid aurora
#

@zinc granite remove your ID and send it as a private message if needed to a developer

heavy sand
#

@zinc granite that's because you lost the attack if you read the mail it says if you lose you lose points but if you win you gain nothing

craggy anvil
#

@modern geyser Hello Commander, please send me your ID for the check. Thanks!

thorn monolith
oak salmon
zinc granite
next storm
next storm
next storm
next storm
abstract steeple
white rock
#

Not sure if it's a bug, but please help to check or explain why a High Rate level 10 comp gives 250% ATK only, when description says it should be 300%. In the video you can even compare the other player and he shows 300% correctly. I am even losing battles in this scenario.

📎 converted.mp4
safe gull
#

@white rock thats high rate of fire your speed, sets order of attack, in which both are equal, but you talk about attack which is the weapon upgrade component which yours is lvl 9 250% ATK and his is lvl 10 300% ATK

oak salmon
austere needle
# next storm plz dm me your uid thanks

No one in server 766 has the other part. I thought it is not meant to be there for new servers. Plus the arms races are not at same order as information in arms race says. Increase CP was supposed to be after resource gathering but it was kill enemies

keen knoll
#

In arena I have too many units

vernal valve
rough crater
#

premium recruitment is also wasted its like standard recruitment i didn't get any sr hero 10 shard when 150 recruitment once
ssr hero nothing shard getting
need to fix immediately otherwise both recruitment or wasted
or also elite recruitment someone spend 400 gems getting one elite recruitment and getting 2 shard purple hero when someone buy 10shard in tresure store 300gems then why waste 400gems
elite recruitment give only ssr hero

craggy anvil
#

@keen knoll Commander, please send me your ID for the check. Thanks!

tropic star
#

Guys!
Some players are upgrading their android phones to Android 11.
After that they couldn't enter the game, and other players are having some issues with the game too after upgrades to Android 11.
Please, it's hard to see how friends are thinking to leave the game because you won't anticipate this compatibility before.

Me as developer, I'm used to check any updates and prepare any app for next Android updates to avoid any issues for my apps.

craggy anvil
#

@tropic star Commander, we will check and fix it! Thanks for the feedback!

#

@vernal valve Commander, please send me your ID for the check. Thanks!

tropic star
rough crater
#

@craggy anvil
what you.do for recruitment

modern geyser
#

Hi, so there you go, when I get in a code, it tells me how I've already used it, but I've never used it...

small mountain
#

hi um...
I tried to request refund through Apple, but they rejected by telling me it’s a computer/system decision and recommended me contact game developer directly.
I also tried to contact the email on facebook page but no one responds
so I now try discord, any idea who can I get help from?

unkempt grove
#

It says you get two random items PLUS the 20 letters. I just got one item and the 20 letters. Fraud.

📎 image0.png
weary gulch
#

It is Black Friday, a yearly holiday, where are the good deals and bargains?

mighty glen
#

Were the mechanics of the dimensional Mines changed to only allow one march per hero set?

modern geyser
sudden laurel
#

The game Dev, have been notified of the translation discrepancy regarding the new Thanksgiving sale. Please be patient as we work to resolve it. Thanks

thick arch
#

Hello everyone
I don't have an option of "hero bond"
While other players in my alliance in a same server has that option "Hero bond"

#

Can someone explain me how and why I don't have that option?
Even I update my apps to latest version.
My server is 646
Ingame name _"Jeffy"

pulsar comet
#

Okay I know the hero bond is there, but I also know that somewhere in the programming it is blocked for me as in it is there while loading the button for it appears but disappears a second later.
So why is it blocked for me?
S631

livid aurora
#

@unkempt grove The bug has just been fixed, we will just have to wait for the next update of the translations in the day of tomorrow approximately. Thank you for your report

modern geyser
livid aurora
#

No need to ask all the time, we often check this channel

carmine jay
austere needle
vernal valve
#

Any update to my issue with Warzone?

modern geyser
oak salmon
modern geyser
fathom herald
carmine folio
#

Huhu
Muss mich auch mal melden zwecks dem "falsch" übersetzten Angebot finde es schon eine Frechheit wenn gesagt wird die Übersetzung wird angepasst denn wenn es dann nur 1 Item gibt grenzt das ganze schon an Betrug da ja das vermeintlich schlechteste Item nicht mal die Hälfte des paketpreises kostet und dabei wird fett geworben mit über 200% also sollte man davon ausgehen das das schlechteste Item zumindest dem Paketpreis entspricht und der Bonus dann die "Belohnung" über die Herbstblatter ist

brisk briar
#

You only get the worst item and not even the amount displayed!!

carmine folio
#

Davon abgesehen das der Angebotstext verpflichtent ist ich kann ja auch kein Neuwagen für 3000 € verkaufen und hinterher sagen Sorry wir haben da ne 0 vergessen

#

Und um den Helden zu bekommen muss man echt 400$ ausgeben den gab's früher mal für die Hälfte also langsam wirds immer schlimmer

modern geyser
foggy wharf
modern geyser
#

I can't log in since few hours ago ...what happened ... ?

modern geyser
true matrix
sacred nebula
#

Please make #710358123147296889 a dedicated Announcements channel so we can get those announcements directly to our own discord server. It would be much easier to follow. Just go to edit channel and select announcement channel

modern geyser
brazen ore
#

Legendary craftsman "Construction Elite" skill doesn't seem to have any effect. It says it increases building speed, but building farms etc still takes 30 minutes.

tardy edge
oak salmon
modern geyser
broken pier
livid aurora
gray forge
#

@broken pier not accessible yet on some servers. it's in the game code, but only accessible by i think sub 600 servers. mine has the same as yours. if you're fast enough you can still open it but it doesn't do anything as far as i can tell

broken pier
#

@broken pier not accessible yet on some servers. it's in the game code, but only accessible by i think sub 600 servers. mine has the same as yours. if you're fast enough you can still open it but it doesn't do anything as far as i can tell
@gray forge oh mine is s723, welp thanks for the info👍🙂

modern geyser
craggy anvil
#

@modern geyser @tardy edge We will check and fix it! Thanks for the feedback!

#

@brazen ore Please send me your ID for the check. Thanks!

#

@modern geyser Hello! If you still can't log in, please send me your ID for the check. Thanks!

#

@modern geyser Please try the following methods:

  1. Install the latest version of the game. If you have installed the latest version of the game, then please restart again.
  2. Clear the cache.
    If you still meet these problems after complete the above methods, then please send us your ID for the check. Thanks!
keen knoll
#

@craggy anvil My Golden Dragon Boat isn’t decreasing my training time

craggy anvil
#

@fathom herald Please try the following methods:

  1. Install the latest version of the game. If you have installed the latest version of the game, then please restart again.
  2. Clear the cache.
    If you still meet these problems after complete the above methods, then please send us your ID for the check. Thanks!
#

@keen knoll Please send me your ID for the check. Thanks!

next storm
hybrid pike
#

Walnutz in server 442

next storm
#

could you please explain more about what you are missing?

modern geyser
eager storm
modern geyser
#

There wasnt Google play store input when using the 3 days discounts all it had was claim. No price or anything.

craggy anvil
#

@modern geyser Commander, please send us screenshots and explain the problem n detail. Thanks!

#

@eager storm Commander, we will check it and reply to you soon.

hybrid pike
#

@next storm look to the right I got the 500 right after the 300

weary gulch
#

I no longer have any 81 troops, I have all 80 yet the preset formation includes my previous 81’s when it was originally set up.

📎 image0.png
sharp drift
foggy wharf
sharp drift
#

Just was funny that it pops up on mine for a second then disappear

strange pike
vocal bear
stone ice
#

Really tired of the of the failed to connect to server alert every time I get scouted.

warm compass
#

800 autumn leaf should give 10 shards , but only give 1 shards

📎 image0.png
glacial jewel
warm compass
glacial jewel
small swallow
#

Game has wasted 50+ energy from random glitches making me do one damage. Elite guards, red enemy troops. Happens half the time.

glacial jewel
small swallow
#

@spice cloak

glacial jewel
#

No world boss today?

glacial jewel
tepid bloom
#

Does anyone else have glitches in the private chat?

#

I liked to chat with one person see the chat from another one.

next storm
tepid bloom
#

I will try to make a video today and send you

cyan jolt
#

It happened to me also. Relog to solve this bug

unkempt grove
#

I posted the issue of translation Failure already once, got no response here or from Ingame support for a refund.

📎 image0.png
next storm
modern geyser
craggy anvil
#

@modern geyser Commander, unfortunately, it looks like there are no ads on the ad platform at the moment. Ad availability may be limited by your location and other ad blocking applications. Please try again later.

weary gulch
craggy anvil
#

@glacial jewel Today have the World Boss.

#

@weary gulch Commander, we will check it! Thanks for the feedback!

#

@small swallow Commander, please send me your ID for the check! Thanks!

craggy anvil
#

@warm compass Commander, you may receive 10 Katrina shards for 800 autumn leaves.

#

@vocal bear Commander, thanks for the feedback! The problem was fixed. Please restart the game and try again.

craggy anvil
craggy anvil
craggy anvil
wind haven
#

I can’t buy anything in store for 4 days. What is the problem?

wild python
modern geyser
kindred nexus
#

@modern geyser Unequip all of your components and then merge the components you want to upgrade in your inventory.

modern geyser
#

@kindred nexus As I took all of it, I only have 1 piece of these components in my backpack (magazine)

📎 20201129_215616.png
inland yew
kindred nexus
#

@modern geyser Did you als remove them from the other 3 component setups.

modern geyser
#

@kindred nexus yes

foggy vault
#

我前几天活动买积分换5强化部件，明明我已经差一个8级高速，然后合成还是差一个，请给帮我调查，谢谢

#

@modern geyser

livid aurora
#

@inland yew The problem on the translator has already been reported but thank you for your feedback

foggy vault
#

i have a error when merge components，i buying the components at the event, but after it merge

#

@modern geyser

#

@radiant lantern

#

Give me the answer

zinc gyro
#

El bug es que esta duplicado la misma tienda de descuento

strange pike
#

Trying to merge 664 tanks crashes game, it freezes. I have a video of the issue, if needed. Happened 3x back to back

📎 image0.png
nocturne finch
#

Has anyone ever done the math on the components packs and realized that you get less components per dollar as the price of pack goes up? For example the $1 comp pack gives you 120 level 1 and 2 level 3 which equals 132 level 1. The $2 comp pack gives you 180 level 1 comps giving you 90 for each $1. The $100 comp pack gives you 6,480 level 1 comps giving you 64.8 level 1 comps for every dollar. I think we could all agree that if you’re spending more you should get a slightly better deal or at least equal value not worse.

next storm
next storm
next storm
nocturne finch
next storm
strange pike
brazen ore
#

The new Giant Killer decoration doesn't seem to have any effect on boss damage

indigo zenith
#

Whenever I click the reset button at the island battle, it sometimes use my 2 chances left rather than using only 1 per reset

gritty widget
#

The giant killer decor has no effect on boss damage

next storm
next storm
vague ice
#

Hello,
We did our alliance defense.
We came to round 22 as you can see in the screenshot. Yet our points for the alliance defense is 0.

I play on warzone (718)
And my alliance name is ImperiaLArmy

Can you look in to this.

next storm
modern geyser
wheat flax
#

É normal ser atacado no "exército de zona de Guerra" e ganhar 0 pontos pela vitória?

modern geyser
#

Tengo el mismo problema

next storm
# modern geyser Tengo el mismo problema

When challenging other commanders, you can gain points by winning in the battles, and you'll lose points if you failed. When being challenged by other commanders, you won't gain points by winning in battles but you'll lose points if you failed.

next storm
frail karma
next storm
#

but when someone challenges you and you win, you won't gain points

frail karma
#

Yes, you said "you wont gain or lose points for being challenged by other commanders" - but this was changed, you now do lose points if other challenge you and they win.

next storm
#

ohhh gosh i see the mistake..

next storm
wind haven
modern geyser
modern geyser
#

I reported an issue that it seems like the Great Scientist Perk "Tax Enhancement" looks like it has no effect some days ago. I can see now that someone else wrote here about that 19th of September. Is there a fix coming for this?

sage crypt
foggy wharf
sage crypt
split shore
split shore
sage crypt
#

@split shore its not yet released in all servers

placid skiff
#

I didnt get the daily reward

modern geyser
weary gulch
calm sable
sharp drift
next storm
sharp drift
#

Nope open financial and it keeps happening where I have to close it then reopen the app to be able to use them.

chilly briar
#

Looks like the new turkey decoration is not providing the Vit recovery stat. Stat didn't change on stats page nor did the recovery time seem to change. Observed by multiple teammates

white rock
next storm
gloomy python
pulsar comet
#

How do i get unmuted?

#

one of my alliance members got themselves muted and now i need them unmuted, please!

modern geyser
#

Hola

gloomy python
#

Is normally 48 hour's I think

modern geyser
#

Hello

pulsar comet
#

but why cant they even answer in a pm?

modern geyser
#

I need help with payment issue can some one help me with that

gloomy python
#

@pulsar comet is in same alliance

pulsar comet
#

yes we are in the same alliance

gloomy python
#

Alliance chat can player chat? Lol they've time limit me here

sage crypt
#

@gloomy python @pulsar comet guys move to #☕│off-topic chat this is bug reporting channel

pulsar comet
#

no they can not talk in any chat
the chat is bugged

gloomy python
#

Is that not a bug?

modern geyser
#

Why don't I get any response for this bug? regarding that Tax Enhancement has no effect?

soft nest
#

The frequency of treasury badge has decreased drastically. I opened 30 treasury boxes not 1 treasury badge.

This must be a bug.
Server 681 crying out to fix this

sage crypt
#

@modern geyser what is bug in this

modern geyser
#

I have max tax enhancement, and this should increase the multiplier for tax crit. But there is no effect at all from this. If I search here, I can see another user reporting this 19th of September, but no response to that either

📎 Screenshot_Top_War_Battle_Game_TaxEnhancement.jpg
#

@sage crypt

austere needle
#

This fluctuates between 1 to 10 and when you research that you researched you increase the chance of having 5 instead of 1 or 2 @modern geyser

📎 image.png
modern geyser
modern geyser
unreal fiber
#

March can't be started with 3 VIT despite I wanna use Diana, algorithm shall be adjusted, it shall let you into march options anytime, and the VIT check shall be done at the moment of submitting the march - based on heroes - therefore you can start march with Diana even if you have 3 VIT

austere needle
unreal fiber
bright trout
#

The bug is When building both the gold mines and others. There were signs like the buildings had been occupied

modern geyser
late gyro
#

Did purchases and bought items but no legendary reward points given. The glitches are crazy and you need to fix.

soft nest
#

Why I can't post here

next storm
bright trout
soft nest
#

I am not getting treasury badges. 30 boxes opened zero treasury badges

#

@next storm I have sent you my I'd in dm

still sphinx
foggy gazelle
split shore
pulsar comet
#

The word pot is censored

pulsar comet
sharp drift
minor hemlock
lethal aspen
sharp drift
wide summit
#

huh , I see no request on my alliance mate 's lost account.

foggy wharf
obtuse moat
#
  • stats is a comparison
gilded wolf
#

@winter briar please edit your image so that your ID isn't visabel for all

next storm
# sharp drift

this problem should be fixed by now, if you see that again plz let me know

chrome gazelle
modern geyser
#

My expedition is not giving out the Colored stones to merge into level three cops

winter briar
broken pier
sage crypt
#

@broken pier its not a bug it depends on chance

broken pier
#

But still only 1 out of 20....before i used to get 2-4 from 10 boxes

reef condor
cosmic cave
gaunt moth
#

@glacial jewel is that your defense? if so you need to reset your defense march any time you change any stat

craggy anvil
#

@cosmic cave Commander,
Please follow the next steps:

  1. Install the latest version of the game. If you have the latest version of the game installed, please restart again.
  2. Clear the cache.
#

If you still have a problem after completing the above steps, then please send me your ID. Thanks!

#

@reef condor Thanks for the feedback! We will fix it.

#

@chrome gazelle Commander, we will check it. Thanks for the feedback!

#

@@lethal aspen Commander, please send your ID to me for the check! Thanks!

heavy sand
#

@lethal aspen send to pm please not publicly

clever kettle
solid spear
modern geyser
#

My son deleted my account, and I’m really scared that I won’t be able to recover it, I spent over $140 on that account. I contacted through a different TopWar account, got no response yet, and I’m just really nervous.

sudden laurel
#

@modern geyser was the account binded?

modern geyser
#

It was connected to a Twitter account and a Game Center.

#

@sudden laurel

sudden laurel
#

Oh, I’ll private message you

soft tinsel
tardy edge
#

font increased after update

little charm
next storm
little charm
#

Cannot enter to map Server 668

eternal herald
#

369?

ionic gale
gritty widget
fervent hatch
#

533

gilded wolf
livid aurora
#

@thorny bramble send your id to pm if need, please not publicly

thorny bramble
#

Ok, do I need to repost the bug?

livid aurora
thorny bramble
#

Thank you, it's mainly just annoying. When saving a formation it sends out best heroes instead of preselected heroes.

winter sphinx
#

Kauf eines 9,99€ Aufladungs Paket aber keine Punkte erhalten

next storm
sage crypt
craggy anvil
#

@tardy edge Commander, thanks for the feedback. We will check it.

craggy anvil
# winter sphinx

@winter sphinx Commandeer, please pm me your ID. We will check and help you.

strong zephyr
next storm
modern geyser
#

Treasure badge redeem bug i hope you know that guys we must need that fix it's frustrating one to restart the game to redeem treasure badges

sage crypt
modern geyser
#

Well I'm and lev66 it shows option to upgrade it

modern geyser
#

I have already upgraded it

thorny bramble
#

No arms competition today for server 757?

modern geyser
stark rivet
hearty idol
sage otter
heavy sand
#

@lament spoke yes as a grand Marshall from the combat profession you can use 3 heroes half way through

lament spoke
#

Oke thanks

solid ether
#

Hi all, having Nimitz 5 stars, can i buy his shards from island's shop for increase the talent? Because today i have buy his daily shard, spent 2000 points, but in inventory under tab Hero, there isn't any Nimitz shards...
Its normal or is an issue of the game?

silk laurel
#

Hello together, there is currently an error in the event Return of the Hero??? I do not receive green raffle vouchers despite several use.

heavy sand
hasty bronze
#

@heavy sand he spend about 30.000 diamonds

silk laurel
#

I know there is only a 2% chance, but I haven't received any at 30k gems. I have contacted support. You should be able to find out via the logs and my id. I hope at least that one answer is coming

#

Pictured were they... In the case of a draw, 3 bit but after that I could not find them and could not redeem it

solid ether
#

@hasty bronze Are you an admin or dev?

hasty bronze
#

@solid ether you can Klick on my name than you know 😉 I am player Moderator 😅.
And think about here only bug Report nothing else

solid ether
#

@hasty bronze ops sorry 😅

storm goblet
visual star
strange pike
#

In the dimensional mine, with 6 marches, you can’t see the total points you have or the number of attacks left. I know the number of attacks because I haven’t done any but please fix the march queue so we can see the total points.

📎 image0.png
meager merlin
#

Hay un gran error en la nota de los eventos diarios en el servidor S761. Todos los eventos no van acorde a lo que dice la nota. Los eventos son diferentes a lo que dice ahí. Sería bueno si arreglaran eso. Gracias.

rose ocean
#

When mashing the research button it shows +916cc but nothing changes in exp. Why is that?

next storm
next storm
kindred trellis
wide summit
placid skiff
#

Pls fix the daily reward thingy, everytime I get up and look in daily rewards,it didn't show me to claim

weary gulch
#

My issue is with the air attacking, for some reason only 82 planes deployed instead of the true value shown above.

📎 image0.png
modern geyser
#

Heey. My troops were attacked and there was no combat report, now this has even happened to one of our alliance members. (Server 754)

austere needle
modern geyser
austere needle
#

@modern geyser Was it attack on your base or where the fight happened?

indigo zenith
austere needle
modern geyser
pastel sorrel
#

Can you sort out the in game chat censorship too many English words are censored many of which are not offensive and for such a game are required so as to string a sentence together especially during attacks and things like that. Also if your going to censor English swearing and “offensive” language then can you also do the same with other languages instead of allowing them to be translated, just seems a little racist/xenophobic that only one language is hit with such censorship

modern geyser
#

@pastel sorrel In german we have the same problem....

pastel sorrel
modern geyser
austere needle
#

Guys would you take discussions to the #☕│off-topic. It makes it difficult to follow the problems.

carmine ermine
earnest kite
#

Da experiencia al presionar fusionar, Aun bloqueado El Nivel 58

austere needle
gilded wolf
#

Pmed her

sudden narwhal
strong zephyr
hearty idol
#

What to do? I bought warzone points and paid. Didn't receive any package

quiet badge
#

where can i file a complaint for unexpectedly changing the start of svs

thorny bramble
#

Server 757 where is arms competition?! No notice or info

weary gulch
#

Is it a bug if the svs/capital war does not take place on the kill event day arms race?

thorny bramble
#

757 no events other than points and gem store 🥺

vocal bear
modern geyser
#

Been waiting two full days locked out of account trying to get support. Customer service hasn't responded, contact email for game doesn't respond, devs on here don't respond... I just want to play the freakin game

patent turret
#

They made too much money, don't care, shame

sturdy granite
twin bronze
gaunt moth
#

Did you request a refund?

pulsar comet
#

They calculate everything in gems
That way they can charge you negative gems even if what you want a refund for is not in gems
If you would kindly notice that things are actually up charged compared to their actual gem value so you will get charged more gems than something would be worth in gems

next storm
next storm
split salmon
broken pier
#

They calculate everything in gems
That way they can charge you negative gems even if what you want a refund for is not in gems
If you would kindly notice that things are actually up charged compared to their actual gem value so you will get charged more gems than something would be worth in gems
@pulsar comet isn't it just simple scamming?

twin bronze
#

I was going to say basically. I cannot play or do anything because I have negative gems. So they're holding my account for ransome

broken pier
#

Well I've read somewhere (not confirmed, not coming from my side) that in there terms and conditions section its clearly mentioned that they own everything in the game, all the chat data and even the accounts are not our officially. So now Complaining abt it won't do anything 😂

indigo zenith
glacial tiger
heavy trout
twin bronze
#

Sorry. Just very annoyed that I can't use my own account

next storm
next storm
heavy trout
#

@twin bronze i can understand your feels but we are trying to help you, we are here for this, but you have to respect us too

pastel sorrel
# next storm plz kindly suggest the words you would like to unbanned

@next storm the couple I can think of off the top of my head are Size and hit (when used after any word that ends in an S even with a space). If I come across anymore are you ok for me to DM them to you?
My comment was more to do with the fact that there are several words censored in English but other languages can use the same words and the translator translates them into English without the censorship.

orchid silo
#

I don't know why this happened or what caused it but World chats fine it's just the alliance chat that's looking like this

drifting patrol
soft tinsel
cloud fjord
#

Merger for 611-633 did not happen yet and no new information! 🤬🤬

next storm
next storm
delicate pivot
#

It’s been 4 weeks, and i have not been getting special prize at all. Even once. Everyone is getting it. Some even got 4 in a row. Help

pulsar comet
#

Good luck

austere needle
barren cypress
fervent sinew
#

Morning, I was server 612 now 576, but I can't see alliance chat and more annoying I've lost 15 katyusha shards and 28 gold ones!! Help!!

#

Sorry, forgot to mention we only merged this morning!! 😁

patent turret
#

Not understand why nimitz exclusive level 7 is downgrade level 6,is a year of work and money to lost one level. Please repair it

modern geyser
foggy wharf
heavy trout
#

@merry niche

sharp drift
oak salmon
#

@sharp drift did you checked the other setups? May you forget one lvl 8 weapon buff there

sharp drift
#

I found the problem ty

foggy loom
#

Military Ranking in Arms Competition continues numbering after 20 for previous seasons instead of starting list again from 1 (except first).

This continues for 2nd previous week (38, 39, 40, 1, 42, 43...)

On version 1.137.0_1.137.0.161 Android.

📎 Screenshot_20201207_152405.png
sinful stratus
#

Guys

#

How are you? i just want to report my problem i have two accounts one is at s315 and one is s748 and i notice the game charged me with 12$ and I didn’t purches anything

📎 image0.png 📎 image1.png
#

Its not the first time because i notice same thing before 2 weeks they charged me 15$ and i asked for refound but they didn’t accept to refound me

sinful stratus
#

@dry iris

#

My accounts nicknames are UÇK !

wicked dew
#

Fix arena it’s broken

#

Fix arena so we can just use our own hero’s instead of ssr maxed

📎 image0.png
next storm
next storm
next storm
wicked dew
#

Yeah know now was about to delete it

sage crypt
#

@wicked dew this arena is for checking your compo and suppresion

strange pike
#

Red paint not appearing to work: first picture is pre-activation, second is the same post-activation. I have a video of the same too

📎 image0.png 📎 image1.png
next storm
strange pike
dry gorge
#

I have a visual glitch of when viewing other players bases planes clipping when on tiles

#

its fine off tiles tho

modern geyser
#

Hello to you, I am coming to you to report a bug when launching the games, when starting the games there is sometimes a very loud noise like when a building was built, what do you think ?

indigo zenith
#

Still waiting for an answer on why I can't unbind my account

dry iris
#

@indigo zenith Hi,シンスケ、You can try to unbind by click Avatar -> Account -> Disconnect From SNS account

gilded bane
signal depot
#

S761 has no arms race please help?

modern geyser
#

Hey I’m on 761 and the arms races are completely gone...? Yesterday there wasn’t one and today there’s not even a tab for them. Are y’all trying to kill my server ...?

leaden marlin
#

I'm on server 705, I used my boost skin that said +3 tax collector that I thought referred to the gold harvester but it turns out there is something called a tax collector and my server just doens't have it yet. It should probably at least mention that before wasting a skin @next storm

modern geyser
#

Your sever doesn’t have the building that collects all the gold for you..?

leaden marlin
modern geyser
#

Would still like to know why you took away our daily events game devs! We have nothing to do ! No ke or anything. As the server leader ima just make it war world here in a bit cause it seems like y’all just said spend money or do nothing to us.

foggy loom
#

It really is super boring now without events. Why was it taken away? We don't have even SVS enabled yet.

modern geyser
thorny bramble
#

Not sure if this is an actual bug or done on purpose.... We got merged yesterday. Before merge my march would be full after roughly 1 day 18 hours in a level 3 area tower. Now if I send the same march it only does 1 day 7 hours. (Same heroes and skills). I thought I just had a bad memory, but others noticed it too.

soft tinsel
modern geyser
#

I'm screard after seeing the unity of tanks

modern geyser
#

can still see another alliance chat after joining another one

📎 image0.png
gritty flower
modern geyser
#

A week with no events or the daily rewards? We aren’t getting any compensation for this ? Everyone on the server is super upset about this.

gritty flower
#

1 week without arm race. all new server will experience it... and yeah no compensation...

modern geyser
#

And we lose the overall ranking tab of the arms races too don’t we...? Those rewards really pushed me to spend good moneys.

gritty flower
#

if i remember correctly, you will get the overall reward later even though there is no arm race

modern geyser
#

This is trifling. Especially as a server leader 😦 so many questions from people. Gotta authorize killing area so people don’t quit

frail karma
#

Attacks and Pts aren’t showing in dimensional mine if you have 6 marches

📎 image0.png
craggy anvil
#

@frail karma Commander, please pm me your ID for the check. Thanks!

craggy anvil
# modern geyser I'm screard after seeing the unity of tanks

Commander, please follow the next steps:

  1. Install the latest version of the game. If you have the latest version of the game installed, please restart again.
  2. Clear the cache.
    If you still have this problem after completing the above steps, then please pm me your ID.
modern geyser
#

i fixed it

craggy anvil
#

Commander, please follow the next steps:

  1. Install the latest version of the game. If you have the latest version of the game installed, please restart again.
  2. Clear the cache.
    If you still have this problem after completing the above steps, then please pm me your ID. @modern geyser
modern geyser
craggy anvil
#

Commander, please pm me your ID if you still meet this problem. @@gilded bane

austere needle
#

Yesterday we had problems sending troops to silo. Some of us had it like in peace time and couldn’t get the attack button

📎 image0.jpg
gilded bane
leaden olive
#

Hello i have a problem, i had 101 energy limite at game but i have 89 now after updating

sage crypt
#

@gilded bane wait till your base load

#

@leaden olive can you send a SS of it to check that once

barren cypress
leaden olive
barren cypress
# barren cypress

visual bug on alliance help request. texts are overlapping against each other

oak salmon
#

Hi, Devs already received this visual bug in alliance help✌🏼

oak salmon
leaden olive
#

No its on my base

tardy edge
leaden olive
#

When i put it my inv my energy is downing to 77

oak salmon
#

May your Vip Level changed? Did you had always lvl 4?

grand iris
shy iron
craggy anvil
#

@shy iron @gilded bane @barren cypress We will fix it soon! Thanks for the feedback!

craggy anvil
shy iron
#

👍

craggy anvil
# tardy edge

Commander, we will check and fix it! Thanks for the feedback!

craggy anvil
craggy anvil
leaden olive
oak salmon
#

🤔🤔🤔 my didn't changed also not from my alts. May a dev take a deeper look indeed.

craggy anvil
#

@leaden olive Commander, please pm me your ID for the check. Thanks!

leaden olive
#

至𝔄𝔫𝔫a @craggy anvil

glacial tiger
#

The Interact button of ZH-2 is back after downloaded in-game update. But nothing happen when clicking on that button.

gilded bane
#

My alliance has defeted many warhammer, but why the Common Alliance Gift doesnt show up?

glacial tiger
craggy anvil
oak salmon
craggy anvil
junior whale
#

Anyone getting a bunch of numbers since the update?? It makes it challenging to use the game

📎 image0.png
craggy anvil
junior whale
#

@craggy anvil I responded to your pm. Thank you for your assistance in this matter.

craggy anvil
#

@junior whale You are welcome, Commander!

leaden marlin
#

hi @craggy anvil I used my boost skin that gives +3 tax collector, but it turns out my server (705) does not have that feature. Seems like it shouldn't let you use the skin, or at least warn you in those cases