#🐞│bug-report

1 messages · Page 47 of 1

foggy bluff
#

In Island Battle, you can’t click the Islands that has a chest on them displayed like this. It only shows you the chest information.

modern geyser
atomic latch
#

?

atomic latch
hidden epoch
#

@atomic latch got same Time by Time but after reset always repaire.. ans dont think you have enough gold to upgrade this one haha

thin silo
#

Cant merge components. I have 3 and I cant merge them because they dont show up in my storage.

visual kindle
#

@thin silo go to all 4 of the tabs that are circled and make sure the components you want to merge aren't equipped in any of them

thin silo
#

That did it....thank you!!

still hawk
#

Gold Vouchers level 40 do not give money.
One of my Player had the problem i tried it and did not get any too.

cerulean sun
gritty widget
#

@still hawk they do give money just barely any so it’s useless

steady magnet
#

There no mention of drop rate of this items

#

Nearly impossible to collect advanced treasure map for f2p players

vapid magnet
#

@steady magnet agreed

nova talon
frozen kelp
#

I think this actually used to have requirements listed before. It’s currently the same in all my buildings

ionic gale
urban badger
#

His exclusive skill is named hedo skill confusing us all I had to manually compare skill image to match it

clear dove
slow pivot
#

I set my garrison units which have a March of 68 navy. I go back later and it is set to 40 units. This have happened multiple times.

supple estuary
#

Cuts badly through the middle of the new castle skin 🥺

quasi compass
#

Payed monthly but doesn’t show in game

merry locust
#

@supple estuary check the heli skin, it's worse

radiant lantern
#

@quasi compass please submit in game ticket for quickest response

quasi compass
#

Will do @radiant lantern

radiant lantern
#

@steady magnet that is the intention. I've gotten 3 the last 4 straight months, it is by luck/RnG

clear dove
#

Why are these items shown here? You cant get them in exp?

mellow lotus
sage crypt
granite plank
marble citrus
#

i can t click them, and when i give his coords, send me in another location

visual kindle
#

@granite plank its worded really poorly but his baseline is 20.. the wording makes it sound that his baseline 50 there but its actually the total he can instantly heal with command added already.

granite plank
#

Geesh that is super bad wording then

livid lodge
#

My chat screen is all screwed up. All the messages are mashed up together. Anyone has this issue?

atomic latch
#

@granite plank nope... wades basic is 20 for free +30 from 1500command -> 50

#

the discribtions shows your actual stats

sudden sapphire
#

Any <@&651622161219584000> here??

analog walrus
#

No

hidden epoch
#

Yes

robust scroll
#

Yes....

heavy trout
#

Yes

sudden sapphire
#

My account was deleted accidentally

marble citrus
#

lol

crystal moss
#

yes

sudden sapphire
#

And i need to have it back

half blade
#

Redeem code please

crystal moss
#

how?

half blade
#

Pm me

heavy trout
#

@sudden sapphire you can contact with support

marble citrus
#

@sudden sapphire u was logged with fb or google?

robust scroll
#

What code?

sudden sapphire
#

@marble citrus yes

marble citrus
#

@sudden sapphire did you try to connect with it ?

sudden sapphire
#

Yes

marble citrus
#

and?

sudden sapphire
#

But i dont have the role id

#

What is it anyways

marble citrus
#

idk

outer olive
#

You forgot to syncromize your account to device

hidden epoch
outer olive
#

Happened to me

marble citrus
#

@outer olive i try that way to my acc but dosen t let me, i have only to connect back

#

but to @sudden sapphire he was deleted

outer olive
#

You can have 3 accounts on 1 device

marble citrus
#

yes

hidden epoch
#

give as much information as possible and if you have made any purchases, screenshots of your receipts

outer olive
#

Lol y depare?

hidden epoch
#

Creat a New caracter to send ticket to support

outer olive
#

Why?

light hollow
#

Ghost....for real

#

I have proof he has an account

marble citrus
#

you can try to connect again or get back from ticket if you have proofs.

light hollow
#

One second

outer olive
#

No comment depare?

light hollow
#

Never mind its another ghost..

#

🤣

#

Its a haunted house

marble citrus
#

@light hollow hm, i am gonna beat krn 😂😂😂

light hollow
#

😂

modern geyser
#

How to perticipate in supply contect

placid osprey
#

Hi,

I am having a real problem with my game.

#

If I remove equipment it does not show in my inventory

#

It has been. Few days now. Since Aren event started.

#

In the beginning I could not change my defending generals so figured you patched it.

Then it worked, I still can't remove my components or they disappear

#

Do I persist with my complaint here? Or email link in play store

placid osprey
#

@atomic meadow

visual kindle
#

@placid osprey are the components you are trying to merge removed from all 4 of the tabs circled in the picture

placid osprey
#

Ohh. Definitely not, I've never had to do this before

#

Historically

#

Even with the tabs , I stay on one tab say maybe #3 and do what I need to

#

Other wise I own 4 ROF 10 which I do not

#

So why now would I have to strip everything out ?

Let me try what you suggest

atomic meadow
#

If equipped on any other tab then you cannot merge them

placid osprey
#

This is sti happening, I tried the suggestions of unequip in every tab,. It failed I have done it before without this process ..

Again as I stated if I remove components they disappeared. 100% not visible.

#

Also when did I say anything about havimg merge issue ?? @visual kindle

#

Sorry bro read again it's not about trying to merge. I will e mail devs thru play store

opaque pecan
#

Look at the time of marches

#

I'm attacking mobs from 11 km

sudden sapphire
#

How much does it take for customer service to reply

#

Any one

#

@hushed onyx

#

<@&651622161219584000>

#

How much does it take for customer service to reply

brazen plover
#

Goes from hours or to days

#

Usually under 24h in my experience

#

@sudden sapphire

sudden sapphire
#

Hmmm

#

Bcuz my acc was deleted by accident

#

And i dont have the role id

austere needle
#

Was it connected to your fb or game center so it is not lost

brazen plover
#

U will have to be patient with support they'll ask for the information necessary for recovery

sudden sapphire
#

Yes it was connected to fb and Google

rain wave
#

No worries then it will take a little time bro

austere needle
#

Now I wonder if the character in a server was deleted ? Cuz I don’t know how to get that back

gilded anchor
#

I'm on server S613 what time does it run on? It's Friday for me but for some of our members in [Fuz2] HotFuzz2 it's Saturday. When will the Kill Event start?

sudden sapphire
#

Isnt here anyone having a connection with them

#

To make them accelerate

austere needle
#

What it says time of battle is in your time zone.

#

That is the count down to prepraration time and it is same for all

gilded anchor
#

Alright then

hidden epoch
#

@mild escarp not here for your link

wintry comet
#

Server 623

uncut void
#

Ok... so now I'm pissed off

#

2x I've maxed purchases and did NOT get my items

#

The support is absolute shit

#

And I got ripped off last week for my speedups and did again just 10 mins ago

#

Thats $566 for shit I didn't get

chilly yarrow
#

Inv says qty 1 but list says 3

frozen kelp
#

@chilly yarrow unassigned then from all 4 pages and they will be able to be merged from there

chilly yarrow
#

Worked! Thanks

clever nest
#

When switching accounts from server to server and collecting expedition resources, if you collect them from one account and switch it says you're clicking too often.

modern geyser
simple topaz
#

Ay what the heck????? A where are my world boss rewards??? A I didn't received them for 3 days now and no response from support

opaque pecan
#

Try to fully close and then reboot the game

#

Helped me

livid bluff
#

Anyone else having issues getting common alliance gifts from killing warhammers

sage wadi
#

Not I

livid bluff
#

No one in my alliance has gotten one since reset on server 558

mild hawk
radiant lantern
#

@uncut void please delete/edit your post from earlier this morning or adjust your language. If you have had an issue in game with purchases your best way to handle would be in game. Discord is not the correct place to resolve monitary issues

molten galleon
#

@livid bluff same here, S447, no gifts... have contacted support

livid bluff
#

I think it might because they don’t hand them out during server vs server. But if that’s the case they can’t have a 10 hour preparation stage

molten galleon
#

I agree, also been told by a friend that he hasn’t been receiving babump vouchers either... this is only in the last hour or so for me though

pallid oxide
#

When collecting Food from my Barns by tapping the "Collect income" button, the amount collected does not count toward Collect Food quests in the Reward Quest function. Likewise, Petrol collected from my Oil Refineries does not count toward Collect Petrol quests.

Is this a bug or intentional?

Server S603, app v1.106.2_1.108.1.13, Android 10, Samsung SM-G975U

livid bluff
#

Must be a bug since it’s always counted before.

rocky rapids
#

No I think what he means is if it’s your barn. Or your oil rig. That hasn’t ever counted since I’ve been doing this game

pallid oxide
#

@rocky rapids is correct. If I garrison someone else's Barn/Refinery, that counts. What doesn't get counted is the Food/Petrol gained when I tap the "Collect income" button on own Barn/Refinery. Original message edited to clarify.

rocky rapids
#

I believe that is intentional to keep the dailies fair

buoyant plinth
radiant lantern
#

@pallid oxide this is intentional, collectiong income does not count towards quests

pallid oxide
#

@radiant lantern thanks for clarifying that!

radiant lantern
#

@pallid oxide sorry wrong chat happy to help

autumn lake
#

2 svs back to back with lag.... healing, shielding, switching back to island...

elder ermine
#

The new grid thing is glitching our and showing extra tiles and causing massive lag everything I move something

simple topaz
#

It's been 4 hours and I still didn't received my world boss rewards

visual kindle
#

WB rewards only come once a day about 3 hours before the new server day which is Midnight china time

atomic latch
#

@simple topaz reward comes after 3rd world boss

sage crypt
atomic latch
#

funny bug if you want to merge buildings above your tech levels before the tech center is loaded

simple topaz
#

@atomic latch all the rewards or just one a day?

#

Becouse I did all 3 and only got 1

#

Whitch is dumb imo

visual kindle
simple topaz
#

Thx

#

This is how SvS should be

#

Perfection

lapis drum
#

@hidden epoch

hidden epoch
#

Wich one?@lapis drum

lapis drum
#

See SS above. Bought the .99 and 4.99 packs.

heavy sand
#

Been reported @lapis drum

lapis drum
#

Thank you!

heavy sand
#

@everyone Alliance gifts are currently not being given in the event below
This has been reported and will be sorted ASAP
Sorry for the issue

fallen harness
#

Hey help me pls

#

I 18 lvl

reef hemlock
#

thats not a bug

plush shale
#

😂

dapper yoke
#

Подскажите пожалуйста где жалобу можно сделать на Тмода

austere needle
#

@everyone Alliance gifts are currently not being given in the event below
This has been reported and will be sorted ASAP
Sorry for the issue
@heavy sand I haven’t got this event 🤨

eternal grail
polar fjord
#

So if we buy that item, would Alliance gifts be given at a later time?

hollow burrow
#

It's bc of euros bro

modern geyser
#

The pack on you picture isnt the 1.19€ one like the 0,99£ is

#

€1,19=£0,99

tulip yew
#

Any new gift code?

obtuse prism
#

1 guy in my alliance got the lvl 5 for the 0.99 pack i got 2k gems for 0.99 not a bad little pound spent😂

modern geyser
#

A

alpine solar
#

Am I doing something wrong?

last jetty
#

Worst luck ever lol

alpine solar
#

It’s not working

cyan lodge
#

I don’t have that as far as I know

#

Nvm I found it

crystal moss
#

ye me same too

#

u should wait until 5 hours

#

or next warhammer reset

modern geyser
#

So...0.99/4.99/48.99/99.99 are the only packs. You get 1 chance for 0.99 but also only get 1 chance for 4.99 and 1 chance for 48.99....

If you bought any above 0.99...more money than sense, especially when their pricing structure is wayyyyy off from fair and equal.

China get all packs for $30 I bet whilst we have to pay £156/$156

#

Anyone know when the 77k accumulation event starts?

gentle inlet
#

why did this game put me on a server with no one in my region to play with all players are from overseas China Iran that is just stupid cannot even get an invite to an alliance

grand hazel
#

i think there is a bug, everyone I talked to so far had same outcome 1. 100 Tech 2. 100 Gems 3. 200 Gems 4. 100 babump. How can be this a lottery?

stray frost
#

@gentle inlet switch server... Easy nuf

#

Servers

modern geyser
#

It’s fake! Sorry 😐😩

stray frost
#

602 will take you

dim peak
#

Actually i wanted to ask for alliancw gifts, but i already see 👍

golden topaz
#

The alliance gift fir back to work is not working

#

Have not received any rewards for this

#

All personal gifts are rewarded.
No alliance gifts rewarded.

last gale
#

This game sucks

#

Everything is rigged

vagrant terrace
#

Yup

buoyant horizon
#

@last gale I got same results 😂

versed pine
#

Mine were even worse x.x least you got gold out of it lol

violet lotus
#

Theres a reason it’s called back to work, need to work more to have more money to spend on the game lol

grand hazel
#

back to work cuz stop playing it means :]

obtuse prism
#

im happy with that ahaha

limpid valley
#

We don’t have that

modern geyser
#

It definitely not fair random

#

Never get good items

neon moon
tough beacon
#

$vocês

#

$codes

formal fossil
#

Everything is rigged

vapid cedar
#

@formal fossil language please

formal fossil
#

SVS. Awards etc

#

Lol

#

I thought we were all adults

vapid cedar
#

@formal fossil yes we are but some of the players are not used of it. Hope you undert

mental geyser
#

I'm barely an adult so believe me when I say. There are enough kiddos on here as well

pallid oxide
swift ore
#

Bruv

#

Kids are the best

#

Being young is the best

molten ice
#

how I bought it but does not make the tanks

buoyant plinth
#

how I bought it but does not make the tanks
@molten ice It does not make the tanks for you. this is a package to boost your gold, gives you hero shards, and tech materials.

heavy sand
heavy sand
quick barn
#

Is there a way to replace the decorations from the collection gallery back into the city?? Recycled them back into the handbook to move city buildings all around and now they are still in the handbook but can’t place them back in the city to get the buffs from them....

#

This is only for the decorations that came from completing chapter goals, not the regular ones in item inventory.... Im talkin about like the V2 Rocket and those ones

wise bear
#

I have a question

modern geyser
#

Hello

#

How is this

frail tartan
#

Morocco where your server

still hawk
#

Please dont chat in this channel.

@chilly raptor it happens when your connection is bad. Just reload the game.

coral pelican
dusk fox
#

Hi

atomic latch
modern geyser
#

Hmm

atomic latch
#

dragon boat is missing

#

list for red deco box appears also in information icon for every decoration

#

if pressed green box/golden box before it will show the list for green box/golden box

pale sorrel
#

i was attacked in the arena event and my comps in the report are not ones o actually have. it's the ones i had yesterday.
in the previous attack of me it was correct.

stone ice
#

Our map is useless in Eternal Land because the accounmebt speaker is always on blocking it

pale sorrel
#

@pale sorrel check the set up 1... areana battles always use set up 1
@atomic latch
no it doesn't. point is, i merged the ROF to a level 10 so i don't even have one at level 9...

mellow lotus
ionic gale
#

@mellow lotus many say this event will be finished today

gaunt moth
#

The mail that was sent out said it ends at 8/11 reset

serene fulcrum
#

Apenas me pasó, seguiré intentando a ver si se soluciona solo...

#

Solucionado...

pallid oxide
#

There's a bug with the Training Ground such that, after a challenge, the units I used in the previous challenge are not returned to the pool of available units for the next challenge. Exiting out of the game (pressing back until I get the "Are you sure you want to exit the game?", and tapping OK) resets the pool.

lament violet
#

Help please

#

Under event, arena, operational exercises

magic pebble
simple topaz
still hawk
#

S435 is lagging irregulary on World map atm.. i just wasted 3 relocators to port once cause it lagged

#

others have laggs too

tame jewel
#

I cannot build any of the resource collection buildings on my account on S500. I've closed and rebooted the game several times, and check to see if the game needed to be updated but it didn't.

#

Disregard the previous message.

#

6th time is the charm with the game reboot.

modern geyser
visual dune
#

Was involved in server merge. Now on server 442. Our alliance is unable to obtain any strongholds. We started with outermost area (18) kicks us out and war time starts over without giving us control

modern geyser
#

Navy attack way off after sever merge? Changes Slightly with my various base skins but I lost over 100% buff.

modern geyser
#

This was from about a week ago

#

This is from today?

#

I've checked everything several times now. Changed through all my base skins and very little to no change???

#

I'm very upset about this. I'm a paying customer and this is what its getting me?

shadow tapir
#

Why is the game changing my comps on it’s own during arena battle

#

Changing lvls down and also changing comps all together

dire frigate
#

Wow

lean scarab
#

Participated in World Boss, did not receive prizes.

hidden epoch
#

@lean scarab only one set Prize on last world boss of the day

visual dune
#

Was involved in server merge. Now on server 442. Our alliance is unable to obtain any strongholds. We started with outermost area (18) kicks us out and war time starts over without giving us control

heavy sand
#

@visual dune been reported

trim canopy
#

How many times did i trust the game to do the math right? I have put lots of money on here and when i find stuff like this i feel cheated.

lucid plaza
#

Orange book cost 90 gems
20 would cost 1,800
60% of 1,800 is 1,080
1,800-1,080=720

trim canopy
#

I’m wrong on the game I could not blow. Up the pic. So it looked like 1000. Not 1800. Thank you

lucid plaza
#

No problem. I have no clue what the 1,000 is on there for though🤣🤣

#

Maybe to help entice you to buy even more🤷‍♂️

trim canopy
#

Thanks

visual dune
#

@rhys ... figured out what it is. Someone took a far away stronghold. Issue resolved

#

@rhys52 ... figured out what it is. Someone took a far away stronghold. Issue resolved

modern geyser
#

@atomic meadow game freezes everytime I try to go to world mode

#

@tropic oak make sure they are off all slots in the research area

atomic meadow
#

Make sure your game is fully updated

#

@modern geyser a new one was just sent out

modern geyser
#

Didnt happen till after the update

atomic meadow
#

Downloaded from the app store?

modern geyser
#

Yes phone auto updates

atomic meadow
#

Not always

#

Double check and make sure it is fully up to date

#

Seen many times it didn't auto update

modern geyser
#

I just checked plus it removed me and took a while to update

atomic meadow
#

Did you send a bug report to support

modern geyser
#

In game no once I tried it froze rating my last support request

atomic meadow
#

Can you try again and take a screenshot if it for me

#

There nothing I can do but I can send it to the developers but not sure when they will be able to look at it

modern geyser
#

Ya just went thru I'll we if I can report it

atomic meadow
#

Cool pm me if there's an issue with the screenshots

modern geyser
#

Np thanks

proper quest
#

Game freez every attack monster

#

Not everytime

proper quest
crimson gull
pseudo hinge
#

E

winged sluice
#

Graphics are gone down since last update in game

tall ore
#

Aucune récompense sur le boss Warhammer de 22h , heure française , même quand on fait les 5 attaques

simple fable
#

Always bugged when trying to go to world

proper quest
#

Graphic setting has gone now 🤔

odd sable
#

Lol my troops got slow move from 85km hammers... Together with the supply event!

#

Instead of 1.20mins it goes 12mins...

solid jewel
#

I used my ba-bump voucher this month for the mini balloons. When I purchased the 3rd one to combine, all I had was the 1 just purchased?

heavy sand
#

@solid jewel did you activate them in your inventory

solid jewel
#

I didn't put them on base

#

I had purchased 3

heavy sand
solid jewel
#

Thanks, I feel little dumb now. 😆

dusk haven
#

Won't let me merge my 3 lvl 8 weapon upgrades. I've even tried taking them all off and reset the game and still nothing. Only 1 shows up in my inventory when I take them off but I can place all three on in enhanced parts.

deep heron
#

I got same problem, can't merge 3x lvl7 components

visual kindle
#

@deep heron @dusk haven make sure you both are unequpping the components from all 4 tabs circled in my picture

dusk haven
#

I have done went through unequipped them all. I go through and try again.

deep heron
#

@visual kindle i'll check it, ty

#

Server that at least 1 month old didn't get those building, only new server that open around 1 week got those building

#

All new server give those building for free just by doing quest from lvl1

sinful stream
supple estuary
#

Was about to post the same

weary gulch
#

Me also

#

Many players have this

hallow willow
#

Ditto

woven shadow
sinful stream
#

Seems to be adding to my old totals from the previous time

woven shadow
#

Yeah. Exactly.

modern geyser
#

It’s the same for me

wild whale
#

Ok I just spent thousands of gems and it didn’t register on this event

#

It said 50/50 and then it reset back to 0 and I didn’t receive any of these rewards

polar crane
heavy sand
#

@polar crane it got reset for everyone

#

As it displayed the last gem consumption event

polar crane
#

😭

heavy sand
#

But I will pass this on as I myself have lost many gems

polar crane
#

I'm gonna set a 10 hour long sloooowwww march on the devs just so their screens are flashing red. 😂

#

But I will pass this on as I myself have lost many gems
@heavy sand thanks man. 👍

modern geyser
#

@heavy sand I just lost 10k gems should I do a bug report in game? It let me collect up to my 20k gem then reset, when I was spending the last 10k.

#

Didn't show any progression on either

heavy sand
#

@wild whale @polar crane @modern geyser currently best cause of action would be contact customer support

knotty jasper
#

@heavy sand that’s if they ever reply

heavy sand
#

They may (not garenteed refund gems)

modern geyser
#

I didnt lose gems, I guess I misspoke I lost progression

#

I should either have completed it at 30k, or have 10k used on the new progression

#

I meant I lost 10k gem progression in event @heavy sand

supple estuary
#

Oh well I know who spent in my alliance now

mortal swift
#

And now the event disappeared completely

#

Okay its back 🙇‍♂️😂

quasi magnet
#

J'avais mis des gemmes avant ça mais ça ne me les a pas compté...

heavy sand
#

Il est actuellement en cours de maintenance désolé pour le problème@quasi magnet

quasi magnet
#

Ok

wild whale
#

I sent a report on @heavy sand now if they’ll respond...there have been tons of players in my alliance who had the same issue.

heavy sand
#

Best bet currently is contact customer support it may take a little while due to this affecting many players so please be patient

hot galleon
#

Gems Spent Event was up , I collected a few tiers. Then Spent 3000 gems , and the event was GONE! I'm being told now, the event is pulled to be reworked.
The gems I spent better be added to the event once it returns!

heavy sand
#

Hence why I said best course of action is to contact customer support @hot galleon

hot galleon
#

I would not have spent the gems otherwise

heavy sand
#

Same

hot galleon
heavy sand
#

Press help

#

Then bug report

hot galleon
#

And then?

#

Okay

#

I'll try

#

Thanks

heavy sand
#

Sorry for the inconvenience 🙏🏼

hot galleon
#

@heavy sand what do I put for the screenshot of the problem under bug report in game to send it because I have nothing to show

heavy sand
#

Please check pinned in #☕│off-topic and follow what reaper has said will be best bet @hot galleon

hot galleon
#

Whelp NVM it's back. Thanks for all your help @heavy sand

heavy sand
#

No worries glad it's been fixed

bright lagoon
#

Why it's piling up at two different points

heavy sand
bright lagoon
#

Oh thanks

heavy sand
#

Same look but different months

modern geyser
#

I'm confused on this

#

So if it was attributed to my last gem cumulatively, I should get my last claim?

buoyant plinth
#

@modern geyser pretty much whatever you spent after the event went live, will be put back in place. If you have already claimed the rewards once, you should not be able to reclaim the rewards once it is compensated.

modern geyser
#

@buoyant plinth , so, for example it went live i spent 10k gems, thought I was going to be able to claim the last tier of goodies. That 10k gems will be applied to the new event? Or they'll put the rewards from the old event into my inventory?

jade panther
#

So if I've got this right, the current lucky trasurey and hero wheel were supposed to give Bessel shards, but I've been getting nimtz instead, did this happen to anyone else?

buoyant plinth
#

It will be based on the new event. not the old

#

So if I've got this right, the current lucky trasurey and hero wheel were supposed to give Bessel shards, but I've been getting nimtz instead, did this happen to anyone else?
@jade panther please check the pinned messages in the #☕│off-topic

modern geyser
#

@buoyant plinth ok so over the next few hours my progress should be added back, so its not currently fixed right nkw

jade panther
#

Already submitted that ticket to support, should I avoid merging the nimtz shards in the meantime as with the ones I got from the event, I am one shard away from nimtz

buoyant plinth
#

personally I would in case they decide to replace them

#

@modern geyser you should see the addition sometime in the next 2 days

modern geyser
#

@buoyant plinth awesome thanks way better explanation than that ryhs guy

jade panther
#

Alrighty, I'll hold onto them and savey gems in case I need to go for the last four Bessel shards

#

Good thing I didn't hit 10 as I would of merged the shards right away

unreal rapids
#

In Server 602 we havent the new comandant event

restive python
#

Game freezes when attacking wild bosses or warhammers ect (atleast for me) another bug is when you drag a building or unit game as well freezes and lags simply you have to wait for a while until you can move a biulding or unit as you normaly would (atleast for me)(game updated to the newest version)

modern geyser
#

cool spent like 6k in gems for new hero voucher and it says i only spent 30....awsum, thanx

buoyant plinth
#

cool spent like 6k in gems for new hero voucher and it says i only spent 30....awsum, thanx
@modern geyser please contact customer support with this. they will review your account. The devs have also issues a mail in game about this event and they will compensate the event for what was spent.

pale sorrel
#

Game freezes when attacking wild bosses or warhammers ect (atleast for me) another bug is when you drag a building or unit game as well freezes and lags simply you have to wait for a while until you can move a biulding or unit as you normaly would (atleast for me)(game updated to the newest version)
@restive python
i have the same issue when attacking a monster or warhammer. as soon as i click on battle it freezes. after a restart i get a report for that battle...

buoyant plinth
#

@restive python
i have the same issue when attacking a monster or warhammer. as soon as i click on battle it freezes. after a restart i get a report for that battle...
@pale sorrel There was an update that went out within the last 24 hours. Please make sure your game is up to date, and try clearing your cache as this will help the game to sync up again.

restive python
#

@buoyant plinth still the same buddy game version 1.109.0 and cleared the data works the same after i update the game but the thing is that when i swich to my other account lvl50 game works just fine but swiching to 73 and draging delaying and freezing same as the attacks

buoyant plinth
#

@buoyant plinth still the same buddy game version 1.109.0 and cleared the data works the same after i update the game but the thing is that when i swich to my other account lvl50 game works just fine but swiching to 73 and draging delaying and freezing same as the attacks
@restive python another option would be to uninstall and reinstall the game. but make sure your account is bound first to prevent loss of data

restive python
#

@buoyant plinth alrighty buddy thank you :)

buoyant plinth
#

if you merge together it still counts.

mint tide
#

Oh ok

#

Thanks

sturdy granite
modern geyser
#

You pay in £?

#

Why do I pay more🤔

#

That’s so weird...you pay more on the cheapest pack🤔

sturdy granite
#

Hmm..that is strange. I know ita different across different currencies but through it should be the same if both UK based

modern geyser
#

Exactly🤔 same currency...very odd

sturdy granite
#

Hopefully a mod can shed some light.

heavy sand
#

@sturdy granite @modern geyser could you message me in general this has made me curious

sturdy granite
#

@rhys52 any idea on my original question regarding the lv. 5 reward?

heavy sand
#

Anything random pop up in your inventory I've never seen that

#

@sturdy granite

sturdy granite
#

No nothing obvious. Its the same icon that's showing on kingdom event, which looking at yours I guess is a lv 5 skill chest..doubt I'd get that from a wathammer though?

ivory onyx
#

Got a bug

#

What's the 4 lvl 5 ghost tiles

uneven compass
visual shale
#

@uneven compass Same is happening with mine

warm compass
#

@uneven compass same here

unkempt heath
#

Got the same. Says "optional rare skill treasure chest" but only March is rare all the rest are normally.. I want a refund or fix it

modern geyser
#

I have same issue want rare skill but got normal

vale solar
#

Yeah me too I got all normal skill and no rare ones

tropic oak
#

Why is the game changing my comps on it’s own during arena battle
@shadow tapir this has been happening to me as well.

uneven compass
#

Did any of you open your box ? And actually get a normal skill?

warm compass
#

Not open untill fix the issue , waiting till reply lol

modern geyser
#

Only noticed after opening and looking for the rare.

candid vapor
#

@whole knot

#

I need a mod help

visual shale
#

I picked Navy DMG increase and got a normal level 5

#

That’s how I realized 😕

candid vapor
#

Same here already opened not to happy

gentle cobalt
unreal rapids
#

Server 602 havent Bessel event

#

We cant spend the special event tickets because havent the event

simple topaz
#

Word size is censored

radiant lantern
#

@simple topaz not a bug report. I've removed this. This is by design

#

@merry niche more of a topic of conversation for #☕│off-topic as this is not a bug.

shadow tapir
#

Why is the game changing my comps on it’s own during arena battle
@shadow tapir this has been happening to me as well. No response yet from devs 😫

formal eagle
#

The whole game needs to be reported with all these damn glitches since merger.

crisp pendant
#

Is it possible to change the server??

flint dragon
#

I got 62 ee in gold, shouldn't that give me 62 mil points? Why am I only sitting at 42M?

radiant lantern
#

@flint dragon Gold payouts on RSS day is not a 1-1 its slightly less

flint dragon
#

But someone same level as me, collected less, and he's sitting higher

radiant lantern
#

you sure he didnt also have RSS marches on Oild or Food out?

#

maybe he was collecting other tiles

warm compass
#

@uneven compass same here
@warm compass thanks lot for fixing issue ,

uneven compass
#

@warm compass fixed as of this morning for me. Gonna hold on to chest till I really need it.

lusty kiln
#

Bassle exclusive skill increases his trigger chance ? But when I watch replays it triggers every time like Nimitz his

buoyant plinth
#

@simple topaz that is not a bug report. please keep it in the proper channels.

heavy sand
#

@lusty kiln says trigger effect not chance

rotund dagger
#

Occasionally when using Help Letters, the refugee camp doesn’t spawn. A map marker shows where it should be, but no camp

buoyant plinth
#

Occasionally when using Help Letters, the refugee camp doesn’t spawn. A map marker shows where it should be, but no camp
@rotund dagger Have you tried restarting your game, clearing the cache, and checking to make sure your game is up to date?

sour rose
#

When I collect expedition loot on one account and log onto another, I cannot collect expedition on that one even though it's been sitting for a long time. I get a click to ofte n message.

buoyant plinth
#

When I collect expedition loot on one account and log onto another, I cannot collect expedition on that one even though it's been sitting for a long time. I get a click to ofte n message.
@sour rose restarting your game should fix this. It worked for me.

sour rose
#

Ok, thanks

south pewter
#

I can attack same monster with my 2 March units!!

plain vine
#

😄

low nebula
#

My game keep freezing when i attack bosses and i have to keep restarting the whole game

flint dragon
#

@radiant lantern yeah I'm sure it's all gold

thin edge
#

Monsters are the strongest

simple topaz
#

The event is not giving the reward its supposed to! This was a 2nd rare march level 5

glossy path
#

Can some one tell me this

modern geyser
#

<@&651622161219584000> the new event isn't giving the rewards it says are on there

#

I didnt get my shards or march

heavy trout
#

@modern geyser you need get same rewards in blue and red side

willow hill
#

You have to match both sides

modern geyser
#

Seems like they're matched to me

hardy remnant
#

That’s stupid I just wasted money on that

radiant lantern
#

As you can see though he's cleared all

bold isle
#

Why we are having different reward ?

heavy trout
#

I think luck 🤔 @bold isle

#

You can get all the rewards and refresh the page

modern geyser
#

@heavy trout so you need to fill up the whole red side

#

then do blue side?

bold isle
#

I know , but why I don't get the gem ?

willow hill
#

You have to march 2 the same to get the prize

#

Match

finite hazel
#

My both sides same still I didn't get it

radiant lantern
#

Not entirely sure at the moment how the event operates, it could be you have to do blue, then red, then blue, then red. I've personally cleared the board but didn't get half the prizes in the tree. And the prizes I did get where not listed in the tree.

I've reached out about this and hope to have some answers soon

finite hazel
#

Lol have to match two same tiles of red and blue with same rewards as well

#

It's not worth unless you spend enough for all lmao

radiant lantern
#

I've notified the necessary resources on this.

finite hazel
#

I was wondering at start why dev give such cheap offer at first xD

buoyant plinth
#

Let us take it to #☕│off-topic so we do not flood this channel though. Thank you

lusty kiln
#

@lusty kiln says trigger effect not chance
@heavy sand Ain’t that the same.. With the word „trigger“ In frond ? Cuz on Nimitz it’s „skill effect“ & belle „trigger effect“ but Bassel always triggers his skill so it Bad Choice of words or a scam exclusive 🤦‍♂️🤷‍♂️

modern geyser
lusty kiln
#

Restart the game it’s showing wrong stuff first @modern geyser

modern geyser
#

Thats not my fault.... i paid mkney because of what it was showing

vernal vine
#

Hi together, what is this...

#

I'm 10000000% sure spped cost was 185ee

#

Now after finishing tech lvl 23% instead of 19% it costs 188ee???

#

Merge servers withiäour asking put them with servers which are 2months ago and all your progress reached is gone?

#

Is this a bad joke?

#

If you do this, then help the younger servers keep the gap close to the old ones!

flint folio
#

This bug I can not get those rewards

#

Plis help

heavy sand
#

@flint folio you need to match both sides in order to get them

simple topaz
#

@flint folio you need to match it on both sides. Read the event name

flint folio
#

Oh.. Ok thanks

vernal vine
#

@heavy sand any reply on my question?

lusty kiln
#

It has nothing to do with the „wealth of the people“ alliance technology.. the one that lowers ur gold cost is „ diligence and thrift“ @vernal vine

vernal vine
#

Yes and max lvl reached since weeks!

#

So again, why I have to pay 188 instead of 185 ee for this upgrade!

jade panther
#

Anyone heard anything in regards to the lucky treasury glitch?

lusty kiln
#

It was 188 we all the time then + u don’t lv up by it anyway 🤷‍♂️

vernal vine
#

Even if we upgrade an tech which should not be connected to this gold payments in base tech

manic zealot
#

@modern geyser I have the same probl em

quasi compass
vernal vine
#

I watch it almost every day, and know what I have to pay! Again after we reached lvl 12 in the gold... I have to pay now 188?,!

#

And who cares if I lvl up or not! It's about that it costs now more then before!

quasi compass
#

These rewards seem to be for the money spenders then anything m, an then there are faults with them

heavy sand
#

@here
For the rewards with this event it should show what is displayed on the picture below

If it does not simply restart your game as it is currently a visual glitch

If you have already spent on this event expecting different rewards I'd advise you to contact customer support about the issue with screenshots

fallen sigil
#

Hey

vernal vine
#

And even if I lvl up or not, it has nothing to do with my question.

tranquil chasm
#

Glad to see im not the only one that got screwed

ivory onyx
#

Visual glitch didn't help me on the other event

opaque pecan
#

Wait, @heavy sand why do you have 20 gems cost?? On 315 it is 100

slate inlet
#

Dont call it visiual glitch, it is a bug that needs to be fixed and refund people

ivory onyx
#

Exactly

heavy sand
#

Please read what I stated at the end of the post @slate inlet

opaque pecan
#

I should only restart?

heavy sand
#

Yes

#

That should fix it

slate inlet
#

@heavy sand ok bro, apprecite.

limpid valley
#

Same happened to me. Didn’t get my gems or the level 5 March

silk storm
#

tem br

tame stream
#

WOW

buoyant plinth
#

for the red and blue match event, please check the pinned posts. this will help resolve it.

opaque pecan
#

Yeah, it has worked

#

But previous rewards were better😂

#

So don't restart it, xD😁

clever kettle
#

I also sent a request to support.

#

I also didn't get all the other matches either. Lol but the March was most important to me.

buoyant plinth
#

@clever kettle please check the pinned messages in this channel for information on it.

clever kettle
#

I played the game going for the march because that was what it was showing me.

#

I dont go to the car dealer and look at a BMW in hopes they sell me a used pinto. 😆

buoyant plinth
#

a lot of people did. however the rare level 5 march size is a $50 skill. so giving it for $5 was not the plan. it was a visual glitch and people were able to fix their game. If you have an issue with it please feel free to contact the in game customer support about it.

clever kettle
#

Oh i have. LOL they should be required to compensate. That is absolutely false advertisement whether from a glitch or on purpose. I would not have even played the game for the rewards they give now.

manic zealot
#

Reaper, that is not an excuse not to provide the march as advertised - bugs happen but its up to the company to pony up if they screw up.

clever kettle
#

YES!

manic zealot
#

It completely undermines the trust players have in the game if not addressed.

buoyant plinth
#

I understand the concern. It has been mentioned to the devs. we as mods have done all we can. but let us not fill up the bug channel with the general chat about the situation please.

#

@clever kettle make sure to watch the language. thanks.

stoic wharf
#

Same happened to me. I have logged my complaint on the help tab and still waiting on a reply. I logged in again later and they changed all the prizes I had already won . What’s going on? I spent money buying the vouchers.

wispy kettle
#

You need to pair what you get in blue corner you need to get too in red corner

stoic wharf
#

Yes I did

hollow osprey
#

I can't do the mission because I have the air bases at 28 and he asks me to join those at 15, can you please help me.

stoic wharf
buoyant plinth
#

I can't do the mission because I have the air bases at 28 and he asks me to join those at 15, can you please help me.
@hollow osprey it is 15+. not just 15

stoic wharf
#

Level 5 March matched in both columns as well as several other prizes.

granite bone
#

Hello my island battle the one that lets you reset twice only let me do it once so can’t do my second run at it

buoyant plinth
#

again, let us not fill the bug channel with general chat. if it is general chat, please take it to #☕│off-topic

hollow osprey
#

I can not join the naval bases because they are improved at the time he built them and he does not let me join any

#

@buoyant plinth

#

A y admin active???

buoyant plinth
#

any level will work after 15.

buoyant plinth
#

you need materials to be able to level it up.

hollow osprey
#

When I go to improve them, they improve me at the base

#

Its the same withe the other things bro

#

Beautifull xd

buoyant plinth
#

im confused, you cant complete the challenge cause you cant level up your naval bases?

hollow osprey
#

Yes

#

You finally understand me xd

buoyant plinth
#

then you need to hit rebel armed forces to get the materials to level up your naval bases.

hollow osprey
#

Ok thanks

rose solar
#

Indeed that one is pretty but waste a lot off space that can be used to other stuff 😛

buoyant plinth
rose solar
#

I cannot place leader mark on map and one off our allies cannot switch badge (R5 tried) but it stands we need to be leaders

#

And we are both R5's

buoyant plinth
#

@rose solar so you pass R5 back and forth but now can not?

rose solar
#

No, but yeah.. But I have not been available to place the mark at all even as leader. I left to merge my sister alliance into a bigger one that we took over and tried in both off them as well as R5 and it works in no ally

buoyant plinth
#

can the other guy place and remove the marker?

rose solar
#

No, none off us can. Asked more allies as well in top 10 alliance chats and none off us have been available to place it

#

In S614

#

Some with alts said it was not possible in their servers as well

buoyant plinth
#

may want to contact the in game customer support. I will push this through so the others can see it as well

rose solar
#

Ok, thank you 🙂

buoyant plinth
#

is there an error message that comes up when you try and place it?

clever kettle
#

@clever kettle make sure to watch the language. thanks.
@buoyant plinth

what language? I did not actually type any bad words. Plus bad words are subjective. You can't regulate what is not clearly defined anywhere. Who decides what a bad word is from top war. I saw you deleted my other post in general chat too. This is nothing more than an attempt for top war to help cover op their mistake. Im probably going to quit today if this isn't handled better. I'm really unhappy with how this is being handled.

Top war false advertised their product and now we are being told it is our fault. I bet this post is deleted in less than 10 seconds too.

buoyant plinth
#

If so, can you screenshot it?

rose solar
buoyant plinth
#

@rose solar are you the current r5 and in the capital?

rose solar
#

No

buoyant plinth
#

ooooh I see. you have to be the capital owner to place the marker. since you are not the capital owner, you can not place it

rose solar
#

Ahh, ok

buoyant plinth
#

@clever kettle I will push your concern through.

#

but please take it to general chat, or please pm a mod

rose solar
#

Also the "group chat" when you try to wrtie the "write bar" is completely white which makes us have a lot off misspells etc, and the world/ alliance chat is grey sort off

#

Is this a bug or the meaning

buoyant plinth
#

this is actually not a bug @rose solar

clever kettle
#

but please take it to general chat, or please pm a mod
@buoyant plinth

I took it to general chat and my post was deleted imediately.

rose solar
#

Anyway to change it to the standard colour?

buoyant plinth
#

@clever kettle this is the bug report channel. #☕│off-topic is for this. 2nd time im asking. please take it there. I have noted your concern, it is being reviewed. you are more than welcome to contact the in game customer support about this. but we must follow the #📖│server-information

#

@rose solar not that I am aware of

rose solar
#

ok, thanks 😄

vast sky
#

Can’t merge lv 9 hrs

#

Hrf

buoyant plinth
#

@vast sky make sure that it is unequipped from all pages

vast sky
#

Ok I’ll try that thx

#

Worked thx

rose solar
#

Just quick, the fact that "Decors" don't stack. bug or is it suppost to be like that? Posted that in #📮│game-suggestions but just woundering quickly first 🙂

buoyant plinth
#

Just quick, the fact that "Decors" don't stack. bug or is it suppost to be like that? Posted that in #📮│game-suggestions but just woundering quickly first 🙂
@rose solar decor has a max effect, so if the max effect is 5, than anything over 5 on the field is not calculated. In items, it is sorted by level for easy findings

rose solar
#

@uncut adder The "Red name" monsters costs gems becouse off higher reward value, the others costs VIT

uncut adder
#

okay thank you

rose solar
#

@rose solar decor has a max effect, so if the max effect is 5, than anything over 5 on the field is not calculated. In items, it is sorted by level for easy findings
@buoyant plinth Don't get it still. *Does that mean it stacks or that max effect is 5? so Basicly there is not point merging them

buoyant plinth
#

will explain in pm

#

@rose solar

rose solar
wicked dew
#

It’s on all servers

rose solar
#

Kinda ennoying.. destroys a part off our hive, my members cannot be in zone until we get 3 more members for fort 3 👌🏽

wicked dew
#

You can move the hive

jagged atlas
#

Gold boxes not available in value pack anymore?

rose solar
#

They are on the “tech upgrade pack” if ur thinking off the “gold chest” and if ur thinking about gold it is on daily provision

jagged atlas
#

No there is a Friday gold pack and it's not there today.

rose solar
#

“Friday” gold pack 🙌🏽😅

#

Now it is saturday packs 👌🏽

jagged atlas
#

It's Friday for me, and I have been buying them every Friday for a months lol.

rose solar
#

What’s ur time atm?

gloomy notch
#

Pioneer trail not giving any of the gems at all

buoyant plinth
#

Pioneer trail not giving any of the gems at all
@gloomy notch check your items. they go in there

gloomy notch
#

I did

wicked dew
#

You have to pay for it

#

That’s why

rose solar
#

Did you buy the extra pack?

#

“Advanced trial rewards for 20$”

gloomy notch
#

They not show omg in items

rose solar
#

Do you have this?

#

@gloomy notch

gloomy notch
#

I thought I did. Guess it didn’t go through

#

I been having that problem also

rose solar
#

If you where charged send a message to support, if not try and rebuy it 🙌🏽

gloomy notch
#

I’ll have to check bank again.

rose solar
#

👌🏽

gloomy notch
#

It’s goes through when it wants to

rose solar
#

In game support fixes these things mostly

gloomy notch
#

Thanks for your help

spare current
#

I can’t see what I am typing.

#

It’s only at Groupechat. And only in the middle of the night. Like 4/5 hours after respawn servers. Till 12 hours After.

#

It’s month like this.

#

And I am not the only one.

#

Server 515. iPhone X.

wicked dew
#

It’s like that for everyone

#

It’s just group chats that are like that

spare current
#

Really everyone 😱

wicked dew
#

Yeah

buoyant plinth
#

@spare current I have submitted this for review.

spare current
#

@buoyant plinth thanks. 👍

modern geyser
#

Hello I win the March +5 advanced with the event and I don’t receive it:

#

When I restart the game to try to solve and have my gift the entire screen was changed and my gift was not displayed anymore

wicked dew
#

You have to match them on both sides

modern geyser
#

It is matched on both side

wicked dew
#

You sure I see three glowing on the blue side and one on the red

modern geyser
#

In fact the first screen shot display only the March gift but in reality I win all the column before restarting but unfortunately I don’t have screenshot for that because I was so happy to win the March when I see that I don’t receive it I make a screenshot

wicked dew
#

Should’ve got it then

tender lion
#

Hello everyone, you did not give me the awards when you won this award. My site I wonder why.

wicked dew
#

You didn’t do the red side

somber ether
#

I had the same issue it showed i won 2k gems but gave me 100 coin cheats

#

Chests

wicked dew
#

You have to buy the red tickets to get the rewards

modern geyser
#

On l’y side the red part and the blue part are ok

#

And I buy red ticket

#

To win it

wicked dew
#

To win you need to do both sides

modern geyser
#

Since 3 weeks (because I have 3 tickets opened) I don’t receive any answer from@support

buoyant plinth
#

please check the pinned post in this channel. and take the general chat about it to #☕│off-topic

modern geyser
#

What do you mean @buoyant plinth

buoyant plinth
#

@modern geyser The issue with that event has been figured out. another mod pinned a message to this channel explaining the issue and the fix. The discussion can be held in the #☕│off-topic so as not to load up this channel with chat.

modern geyser
#

So I need to repost my problem on general chat, exact?

buoyant plinth
#

no, we understand the issue. and it has been addressed multiple times today. I just ask that you check the pinned posts.

modern geyser
#

Ok I just check in the general Chat but I don’t see any pinned message about that wit a solution. I will go again to have a deeper look, sorry to@distud you @buoyant plinth

#

Sorry I don’t find the pinned post

buoyant plinth
#

it is in the pinned messages for this channel

modern geyser
#

Ok I see that, but the customer support still exist? Because since 3 weeks I don’t receive any answer for others problem reported

#

It looks that there is no support anymore

#

For players

rose solar
#

Can’t recall

buoyant plinth
#

@modern geyser The customer support has been backed up I would keep on them

#

@modern geyser This is the Bug Channel, not general.

#

@rose solar Do not think it is a bug, as we have never been able to recall rally marches

wicked dew
#

You can’t recall interceptions either during supply

rose solar
#

I would say so yeah, Why have a recall button for rallies if we cannot recall and would it not be possible to recall rallies in real life 🙌🏽

buoyant plinth
#

I believe rallies on real players can be recalled, but not against hammers

wicked dew
#

Against hammers you can I think

#

I might’ve done it before

buoyant plinth
#

@wicked dew i've been able to before they march, but not after marching. but have when doing a rally against a real player once to test something

rose solar
#

Still can’t recall

buoyant plinth
#

@rose solar I have submitted it for review

rose solar
#

Thanks

buoyant plinth
#

@rose solar what server are you in?

rose solar
#

S614

buoyant plinth
#

ok wanted to make sure

rose solar
#

👌🏽

modern geyser
#

After update all my personal msg are shown as 'unread' ... that is really annoying

jolly harness
#

All the messages from the past are coming back..

#

For the past 2 months it will pop up again

#

So many messages coming back from the past months

#

Please fix so annoying

sinful stream
#

I’m having the same issue. Too many to go through and clear the all

flint dragon
#

Past messaged marked as unreas

heavy trout
#

@modern geyser @jolly harness @sinful stream @flint dragon reported👍

jolly harness
#

Thanks

forest junco
#

yep same to me

#

kinda annoying

modern geyser
#

Past messages getting mixed up in different conversations

#

And they constantly change, I get new message, suddenly it's a whole new conversation from another private chat

polar crane
#

LoL private messages broke with the new update... Months old messages showing up as unread.

#

Bug report time I guess.

opaque pecan
#

Oh, i'm not the only one

#

Same thing with pasy messages

#

I have small solution, don't reboot your game. In that case you won't update it😁😁

wicked dew
#

I rebooted after getting rid of the red dots and they didn’t come back

opaque pecan
#

Hadn't helped😥

stuck yacht
#

Same on 414, all messages are new again

fleet jolt
#

C’est normal de ne pas avoir de réponse du service clientèle après 24h?

buoyant plinth
#

It has been reported. Please be patient as the devs work to fix this issue 😀

jolly harness
#

Hey capital start

rose solar
#

Got a 1000 new messages up .... 🤦🏽

buoyant plinth
#

Read my message 2 messages above yours @rose solar

whole field
#

Someone attack me during capital

placid osprey
#

Simon getting a sex change? zoom in

livid aurora
#

When I start my game again, some of them reappear and some of them disappear

wicked dew
#

Yeah you gotta wait for the game to fully load

livid aurora
#

Yes, but he was loading completely

placid osprey
#

And obviously you have tried switching to base? Or zoom in when trying to load?
Checked your phone's storage ?
Processing usage

And all these good things akready.

lavish vine
#

Did the upgrade March limit research, still only have one March slot

#

Not sure who specific to contact

modern geyser
#

March limit is Just for amouth troops

#

You want the extra deployment

#

That's for 2nd march

lavish vine
#

The words used on them seem deceptive in that case, but thanks for clearing it up

modern geyser
#

Your welcome :)

viral nest
#

View on my Profile of myself

#

And from another Player

#

It seems that something is missing..

#

Zeroed and also i stand in my hive?

#

Where is the bar?

modern geyser
#

S295 since merger has been having major chat issues with pms and all the general chat. Old messages from like 9 months ago are popping up, chats are disappearing then reappearing. Its really kind of a mess all around with chat.

cobalt thorn
#

My chat is all screwed up. I se I have a message and read part of it but when I open my message nothing is there.

#

Server 295

buoyant plinth
#

this is a serverwide issue and it has been reported. should have an answer shortly.

modern geyser
#

@buoyant plinth thanks

gilded nimbus
#

a player's marching speed - attack - percentage is 102%

#

mine is at 11%

#

he is vip 5 so 5% increase

#

other than that, where did the 95% come from?

#

whenever he attacks a mercenary camp he zooms through the map

#

like flash

#

lightning speed

rose solar
haughty bison
#

@gilded nimbus That is a feature of the first monthly pack. Besides giving you an extra march it also increases your marchspeed when attacking monsters.

steady magnet
#

Very Annoying that player can reinforce with sheild, How is even possible? If you want to reinforce then you must need to lose your sheild, this is how war game work! Please fix this devlopers

vital aspen
simple topaz
#

This was a private messenge not a group chat and it merged or something. Idk if it's only visual, yall do you. Cya

haughty ridge
#

No alliance or world chat capability. Driving me nuts 😡

stuck yacht
#

This chat red dot bug is causing players to quit the game

#

When will it be fixed?

thick breach
#

Is there a bug with the Collection Gallery Treasure Trove items?

kindred nexus
#

@thick breach Not that I know of but what do you think is wrong with it?

thick breach
#

How do you collect them?

kindred nexus
#

Most of the Decorations are not available yet. You can only get 5 at the moment.

thick breach
#

I have the building and the book. I should be able to collect later then

kindred nexus
#

The building is not of any use. It will let you earn decorations in future updates.

thick breach
#

Ok, thanks

foggy wharf
#

fix the vip for vividarmy / topwar

fervent pineBOT
#

@foggy wharf, Please do not mention the developers. You should make every effort to find the answers to your concerns through the player community. If your issue persists, please contact a moderator.

versed willow
#

My armament operation did not log my advanced recruitment s today.

rose solar
heavy sand
#

@rose solar try unequipped from every setup page for components that should fix it

rose solar
#

I did

#

Tried merging them as well and restart game

heavy sand
#

You sure every single weapon upgrade of that level is unequipped off every page?

rose solar
#

Yes, took all off to check for mergers

next jungle
#

After we had a 4-server merge we're dealing with some crazy lag times. Cost us the capital war this round.

heavy sand
#

@rose solar did you do that for 2 3 and 4?

rose solar
#

It does not apply for them... They all resets when you change page

heavy sand
#

If you take off 2 3 and 4 you should be able to merge them

#

It works similar to how skills work

rose solar
#

I only have 1 lvl 7 armor and that is in the others... Only shows 1 of it

rose solar
#

I did

heavy sand
#

Hmm

brazen plover
#

@gilded nimbus highways + benches + march skin

rose solar
#

Have bought some enhance packs and was surprised I did not get higher lvl.. Bought tons including for stores and money

#

Maybe I did, but they just never showed up

brazen plover
#

@rose solar take them off all pages then screenshot ur inventory restart ur game and see if it works

rose solar
#

Ok

brazen plover
#

Then if it doesn't work go clear cache/data in app settings

rose solar
#

All enhance or only weapon?

brazen plover
#

If u r binded

#

And last resort is a reinstall

#

If none of them works contact in game support for assistance

#

@rose solar all if u can

rose solar
#

Ok

#

Fixed, ty

modern geyser
#

Hello one of my alliance team mates is having problems with one of the events. He has been trying to post on here, but he keeps getting a message he needs to be a member for 10 mins.

weary gulch
#

Europeans on our server do not have access to these decorations whereas Japanese alliances have them. This is clearly put us at a disadvantage.

modern geyser
#

1.70 ee yazım hatasımı acaba?

radiant lantern
#

@modern geyser harcadığınız her altın için 1exp kazanmazsınız. Explanacak altın, 1exp için kabaca 5 altındır. Bunu daha yeni test ettim. Bu, 2.13ee'ye bir arazi parçası satın alarak test ettiğimden önce ve sonra görülen bir hata değil. soldaki resim arazi satın almaya başladı sağdaki resim af

#

@weary gulch meegered servers will sometimes have different decorations. Some are only available for a short period of time.

I'm not sure of all the stats behind some of those decorations as we do not have them on our server.

modern geyser
#

Deneyim 1.70 ee yazıyor ama

#

O kadar gelmedi

#

Yazılan exp miktarı yanlış o zaman?

weary gulch
#

@radiant lantern our server has 2 European alliances and 3 Japanese which all the big players have access to these decorations, surely this isn’t fair?

frail karma
#

@modern geyser if that was supply round interception then its an intentional feature, if not carry on.

modern geyser
#

Need you some other reports

#

PvP

#

Okay

#

I have control, the pvp report and we haven't negative stats

viscid urchin
#

Not sure if this is a ‘Bethesda’ thing but when I look at my troops in my teams barn or oil rig, I can see how much I am collecting but in my own, I only see my team and I CP value. Is it meant to show that in my buildings? If so, I would like to see what I have collected.

outer cape
agile panther
#

Nope. Having trouble with billing though🤦‍♂️

round plume
#

Any moderators who can help me with some bug issues? =(

#

By the way good day to everyone!

buoyant plinth
#

@round plume Please post it and I can look at it

round plume
#

Here it is @buoyant plinth

buoyant plinth
#

That was a visual glitch. it was not supposed to be a level 5 march speed up

round plume
#

Yeah but here's the one i got.

#

After checking my back pack and not seeing any march unit. I reset my app and end up with vit capsule.

#

Im not sure how many gems i already spend but im pretty sure it is not worth just to get the vit capsule

#

=(

buoyant plinth
#

only thing we can suggest is if you really want to, contact customer support and see what happens.

round plume
#

Thats what i did. Nothing

#

I sent some message. And heres their response

buoyant plinth
#

@round plume have to give them time. they will get back with you as soon as they can

round plume
#

Perfect. Thank you!

opaque pecan
#

DM/PM bug still hadn't solved?

weary gulch
#

I have found a bug

#

I am unable to type camel toe in cross server chat but everywhere else it’s acceptable. I receive param_error each time I type it.

sharp mortar
#

SeIIing a game vho is interested,go.

boreal veldt
#

Can’t log in stuck on 90%

vocal yoke
#

Is there maintenance going on? Ya same stuck at 90

boreal veldt
modern geyser
#

Same here.

atomic sundial
#

@boreal veldt you having the same problem, I can't log on

static cosmos
#

Mine stuck at 90%

atomic sundial
#

Same

solemn crag
#

Lol

humble wedge
#

I think it’s everyone is having the issue of logging in. I can’t get in and I have my alliance messaging me on discord they can’t log in either.

heavy sand
#

Everyone is in the same boat currently I have reported this hopefully it will be sorted ASAP

boreal veldt
#

Our clan all over the world same issue

forest junco
#

👀

polar crane
#

I'm in the game. And fine. But people having issues logging in.

boreal veldt
#

Maybe they are making the packs better and cheaper to buy 😂😂😂

atomic sundial
#

I want 10k of gems as compensation

wicked dew
#

Yeah

hoary plover
#

@heavy sand tell devs after fix this issue give us 10k gems and other resources 😁

heavy sand
#

@polar crane if you log out and log back in you can't so don't close the game

boreal veldt
#

I would rather 14 gold shards

polar crane
#

Yeah I know.... World boss time 🤣

boreal veldt
#

My Nimitz needs only a few more 😈

modern geyser
#

Let’s combine those. 10 000 gold shards sounds good

wicked dew
#

Gold shards and gems

robust ice
#

Same here

boreal veldt
#

<@&704249193148973067>

heavy sand
#

It's been reported guys please be patient 🙏🏼

boreal veldt
#

WB time

heavy trout
#

@boreal veldt we are aware of the problem and it has been reported sorry for this developers will fix soon

#

please be cool 🙂

tender siren
#

I cannot log either after losing connection

frosty maple
#

It's hard to get in

modern geyser
#

Now you sound like the devs Rhys 😊. Please be more patient and our staff will reply to you soon (aka never)

outer stone
#

Bei mir gab es auch Probleme mit einloggen. Jetzt geht es wieder.

tender siren
#

Understood thank you

young steppe
#

Can’t connect. I want to will WB 😭

drowsy mountain
#

I cant log in 🥵🥵🥵

heavy sand
drowsy mountain
#

I want to attack the World Marshall

golden topaz
#

Can't log in

heavy sand
golden basin
#

Who want a call

#

With me

stiff pendant
#

Wtf cannot fully load game stop at 90%

#

Wtf is happening

wicked dew
#

Server maintenance

#

So please be patient

viral nest
#

Server mainteance?
Normally it is shown in the game if thats happen.
Not in that case.

wicked dew
#

Well just be patient devs are fixing the problem as we speak

hybrid gorge
heavy sand
wicked dew
#

If you go to general there is a pinned message

#

Like I said devs are fixing the problem as we speak

boreal veldt
#

I don’t see a pinned message

wicked dew
#

You have to scroll to your right

#

And it will say pin