#Can not hear others as ghost
2 messages · Page 1 of 1 (latest)
Hey there,
Sorry for the inconvenience, we kindly request the game logs that have recorded the problem and relevant screen recordings so we can assist you more effectively.
Please visit our website to create a ticket https://support.partyanimals.com/login with a topic describing the issue. Kindly include the required information mentioned when submitting the ticket.
Please follow the steps below to get the log:
- Press "ESC" in the game to open the menu, then navigate to "Settings" -> "General", scroll down to find "Enable Log" and enable it.
- Once enabled, the system will immediately generate log files in the game’s root directory, named in the format "2025-xx-xx_xxxxxxxxx-Laptop Name". You can locate these files by right-clicking "Party Animals" in your Steam Library, selecting "Manage," and then "Browse Local Files"
- Try to reproduce the issue and remember the exact time and date when you encounter it. Then quit the game, and ZIP all the log files.
Please note: Once the log is enabled, it will negatively affect the game performance, but this option will automatically turn off after 48 hours.
Thanks for your cooperation and support!