Crisis

[remote remnant]

My screen is all black on Crisis mode and hasn’t changed

[north cedar]

Hello there,

Sorry for the bad experience.

To assist us in investigating the issue further, could you please provide us with the following information:

1. Which platform are you playing our game on, Steam, Xbox, or PS?
2. Under what specific circumstances did the crash occur?
   (For instance, which location on the map were you in, and what actions were you performing during the crash? Were you using a weapon or throwing an item from the spectator position?)
3. Does the problem happen randomly or can you consistently reproduce it?
4. The exact date and time you most recently encountered the issue, including your local time zone.
5. The relevant screenshot/video.

If you are playing our game on Steam, please follow the steps below to get the log:

1. Press "ESC" in the game to open the menu, then navigate to "Settings" -> "General", scroll down to find "Enable Log" and enable it.
2. Once enabled, the system will immediately generate log files in the game’s root directory, named in the format "2025-xx-xx_xxxxxxxxx-Laptop Name". You can locate these files by right-clicking "Party Animals" in your Steam Library, selecting "Manage," and then "Browse Local Files"
3. Try to reproduce the issue and remember the exact time and date when you encounter it. Then quit the game, and ZIP all the log files.

Note: “-log” could degrade the game performance, please remove it after you have obtained the logs.

Then, please visit our website to create a ticket https://support.partyanimals.com/login with a topic describing the issue. Kindly include the required information mentioned when submitting the ticket.

Thanks for your patience and support!

[remote remnant]

It was the beginning of the game and lasted the entire game. I’m on Xbox and on Eastern time zone. It never happened before

The screenshot is the issue occurring

[north cedar]

Thanks for your reply.
Could you please try reinstalling the game and see if the issue persists?

[remote remnant]

Not sure if reinstalling would be a great idea

[plain osprey]

i have been having the same problem but it also happens in winter cabin and after that it sometimes crashes

[remote remnant]

I love how their response is just reinstall the game..

[plain osprey]

ye

have been getting this bug since like october

[remote remnant]

It’s new for me so hopefully it doesn’t keep happening