Error code 50000. Disconnect

[golden tulip]

The same network error started to appear after the new update and a lot more frequently lately when I try to create a custom game and when I play quick match with friends.
We get disconnected (either one or some/all of us) in two ways: either the loading screen freezes after match found
or we get kicked out before the game starts with error 50000 message. After the disconnect we always get a 2-min ban. We tried reinstalling the game, changing the region and clearing the cache, nothing seems to work.
My network is stable and works fine with other games, no issues there. My friends have different network and have the same issues. Screenshots of the game log with the error messages are available if needed.

[swift mango]

Hey there,

Sorry for the bad experience.

Please visit our website https://support.partyanimals.com/login to create a ticket. In the ticket, kindly provide the following details:

1. Your in-game ID.
2. Which mode did the issue occur in? Was it Quick Match, Smash, Nemo Kart, or did it happen across all modes?
3. The specific server node you were connected to when the issue occurred.
4. The type of network you use, such as wired or wireless (Wi-Fi).
5. The name of your Internet service provider and the brand of your router.
6. Whether your network environment has always been this way or if it was previously stable.
7. Apart from Party Animals, what other online games do you regularly play? Have you encountered similar issues in those games as well?
8. Have you changed to a different internet service provider, router device, or computer/device recently?

Thank you for supporting Party Animals!

[devout walrus]

absolutely same issue, ticket id GBUNJ9UGJX