Dear @slow egret, sorry for the inconvenience.
The link you provided indicates that the content is private, and we are unable to access it.
Could you please visit our website https://support.partyanimals.com/login to create a ticket?
In the ticket, kindly provide the following details:
- Your in-game ID;
- The relevant video.
- The exact time and date you encountered it, as well as your time zone.
- The specific model of your Xbox console.
- Does the issue occur randomly or reproducibly?
Thanks for your patience and support.