disconnect before playing

[leaden juniper]

When we choose the map me and my friend being disconnected every time and every mode can you please fix it

[night sundial]

Hey there,

Sorry for the bad experience.

To assist us in better locating the issue, please provide us with the following information:

1. Do you or your friends experience this issue when playing alone?
2. Are there any specific error codes displayed when the issue happens?
3. How frequently does this issue occur? Does the problem happen randomly or can you consistently reproduce it?
4. The exact date and time you most recently encountered the issue, including your local time zone.
5. The specific server node you were connected to when the issue occurred.

Thank you for supporting Party Animals!

[leaden juniper]

To much question 😂 I know some of it
We always play together we don’t try it separate
Yeah there’s code but I can’t read it because it’s go so fast i will take it later
It’s occurs when on the second game play and not stop until we turn off the pc
We are on Europe server
Thank you for helping us that was quick

[night sundial]

Thanks for your reply, dear player.
If the issue occurs again, please provide us with the specific error codes and the exact date and time you encountered the issue (including your local time zone) so that we could better assist you.

[hushed saddle]

Oh, it's mine!
When playing alone i'm getting disconnected during map seelction or map loading phase in about 3/4 of my matches despite of which quick match mode i have selected. Unity crash handler stands in background and cannot be taken from it (never shows its interface).

Also i discovered how to fastly know if you got disconnected or nit: enabling ingame "show ping" in settings will indicate it during map selection or map loading phase showion "ping 0", then you launching task manager and seeing in "details" beloved "unity crash handler".

@night sundial @spark tiger

[night sundial]

Hey there,

Sorry for the bad experience.

Please visit our website https://support.partyanimals.com/login to create a ticket, and provide us with the following information:

1. Are there any specific error codes displayed when the issue happens?
2. The exact date and time you most recently encountered the issue, including your local time zone.
3. Your in-game player ID.
4. The specific server node you were connected to when the issue occurred.
5. Are you using a game accelerator, proxy server, VPN, or any other similar software?
6. Has this issue been persistent, or did it begin recently after functioning normally?

Thank you for supporting Party Animals!

[leaden juniper]

Thank you