#Map selection freezes repeatedly in quick game
9 messages · Page 1 of 1 (latest)
I can't join any games either, the same thing is happening to me. Error 50000.
Hello Hightail,
Sorry for the bad experience.
We'll need more information to investigate the issue further.
Please provide us with the following details:
- Your current location, including the country, city, or region.
- A complete screenshot of your Windows operating system, motherboard model, and CPU information. [You can find this information by pressing the Win + R keys to open the "Run" dialog box, Typing "msinfo32" into the dialog box, and pressing Enter to open the System Information window].
- A screenshot of the Ping Test when the issue occurs.
- The type of network you use (e.g., wired or wireless, private network, public network, or campus network).
Please run a Ping Test on your computer:
- Open the Command Prompt.
- Type the command line without quotes ''ping -l 1470 gamelift.eu-central-1.amazonaws.com'' in the black box and hit enter.
- Type the command line without quotes ''ping -l 1500 gamelift.eu-central-1.amazonaws.com'' in the black box and hit enter.
- Take a screenshot of the ping results displayed and send it to us
We appreciate your patience and support throughout this process!
Местоположение: Country Россия, City Иркутск,
Hi Hightail, thanks for reaching back with the updates.
Could you please let us know if the issue also occurs in Custom Game mode?
No, only quick
Thanks for your feedback.
We'll pass it on to our technical team for further investigation.