Sudden Crashes After Playing a Round.

[tidal crest]

I am not sure what's going on but I did delete and re-download that game back on my Xbox but it continues to crash after I finish a round or in the middle of a round now. Is that normal if it been happening since Nov 15?

[trail prairie]

My game's been crashing for the last past 3 days can't play not one game just keeps crashing

[stone pulsar]

Mines the same every time i try to start a round or after a round it kicks me to the Xbox Home Screen

[trail prairie]

Okay well at least I know now it's not just me so it has to be a bug that they have to get situated

[tidal crest]

I hope this gets noticed

[urban oasis]

i can’t even finish a round or load into a game before it crashes

[tidal crest]

@urban oasis same here

@stone pulsar I hope it gets better for u bro

[stone pulsar]

Luckily enough. My uncle gave me a spare Xbox x series and it works no problem

[shut dew]

Is it normal that the game usually crashes on Xbox? It happens to me every time a round ends and specific minigames :/

[tidal crest]

@shut dew By the amounts of three other people reporting of this and the comments i got. I guess it is not

[trail prairie]

My game was working fine until the 15th and haven't been able to get a game since the game just keeps crashing when you get to the locker room part to pick an animal

[terse pine]

Hey guys, sorry for the bad experience.

Our technical department is currently working on this issue urgently and expects to fix it in an update in the near future.

In addition, please let us know if you're using an Xbox One S or an Xbox One X. Thanks for your support!

[tidal crest]

@terse pine Xbox S

[little dirge]

I am using a first generation Xbox one. I keep getting Error code 10020 and to contact customer support. I have entered a ticket but I have recieved no response. I am a small content creator and would like to see this resolved

[terse pine]

Hello drknite5150,

Regarding this issue, could you please provide a relevant video so that we could better investigate?

Please go to our website https://support.partyanimals.com/login , and create a ticket with a topic describing the issue, the exact time and date you encounter it, your time zone, and your in-game ID. And please also attach the video.

Thanks for your patience and support!

[opal shard]

@terse pine I’m on Xbox one and the game is crashing frequently

[tough lichen]

Xbox one X for me, doing the same thing.

@terse pine It sometimes crashes on the loading screen, but without a doubt it will not let me load into a single match without crashing; nor will it let me play the tutorial without crashing. {Xbox one X}

[silver yacht]

Im on xbox one and the game crashes everytime a match is about to start

[terse pine]

Hey guys,

Please update your game to the latest version and retest.

In case of persisting issues, feel free to contact us again anytime.

Thank you for supporting Party Animals!

[tough lichen]

Will do! Thank you Bacon!

[opal shard]

Will do

Thanks bacon!

[wild python]

Please fix your game it keeps crashing when I'm loading into a match or I pick the Ghost Skin that it makes me wait 2 minutes and I didn't even leave

[terse pine]

Hey there,

We apologize for the inconvenience.

Could you please tell us more and let us know of the following:

1. Which Xbox model are you using, Xbox One X or S or the original model?
2. Pease provide us with the details of the character and the specific Ghost Outfit you selected when the crash occurred.

Besides, we recommend not selecting the Ghost Outfits for those characters and trying again.

[wild python]

I play on the series X and it's every single Ghost Skin sometimes I don't mean to pick it I scroll past it and it will crash my game someone had the similar experience and they said it was every single ghost and it happened to me when I scrolled past two different ghost skins it crashed so it's every ghost

[terse pine]

Thank you very much for your feedback.
We'll pass it on to our technical team for further investigation.
And we will keep you updated once we know what went wrong!

[wild python]

Ok thx

[terse pine]

Hey Blackchaos,

Please update your game to the latest version and retest.

In case of persisting issues, feel free to contact us again anytime.

Thanks for your patience and support!