#Error Code 10007 (Poor Connection)

6 messages · Page 1 of 1 (latest)

fast bane
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Okay, so i found out that the North America server doesnt work, but Europe server works just fine, but I dont wanna play with 180 ping...

digital rover
#

if its still not working or saying exe is not found delete everything in your steam folder except steam.exe and steamapps

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then run steam

fast bane
#

It worked for a bit today, but not sure if it will work again for me

mighty ferry
formal summit
# mighty ferry having this exact problem. howd you fix it?

Hello there,

Thanks for contacting us.

If you encounter error code 10007, please click the "Retry" button on the pop-up window to attempt again, or wait for some time and try again.

If the issue persists, we kindly request the game logs that have recorded the problem to further analyze the issue.

Please follow the steps below to get the log:

  1. Quit game.
  2. Right click "Party Animals", then click "Properties". Type "-log" in the "Launch Options", and close the Properties window.
  3. Restart the game. Then in Steam Library, right click "Party Animals ", then "Manage", then "browse local files". In the pop-up windows, you will see log files named "2023-09-xx_xxxxxxxxx-Laptop Name". Each game session will generate one log.
  4. Try to reproduce the issue and remember the time when you encounter it. Then quit the game, and ZIP all the log files.

Then, please visit our website https://support.partyanimals.com/login, and create a ticket with a topic describing the issue, the exact time and date you encounter it, your time zone, and your in-game ID. Don't forget to attach the zip file.

Thanks for your patience and support!