bug ping

[dull olive]

we are just playing custom game and even so in the second game the ping jumps +300

[torn iris]

Could you please share a video clip? We will need it to further analyze the issue.

[dull olive]

I'm going to make a clip now

[dull olive]

As you can see we were playing with 13 ping calmly and after loading the ping goes to 0 and increases to +100 ping

[void sparrow]

Yeah this happened in custom games when someone join your game then it changes the server to the person who joined

Did someone join the game?

[dull olive]

It's ok but every time I played including the one in the video, everyone is Brazilian and playing on the global server and everyone plays the first game with great ping with 15 ping but then goes to the second loading the game has 0 ping and then goes to +100 or even +300

[dull olive]

no, It was just me and my friend, we didn't let anyone in so they wouldn't change the ping so the video could be analyzed and resolved.

[silk agate]

hi

I was the friend who was with him, the ping went up when we finished the game in a matter of seconds, this affects the game as we have to close the game for the ping to return to normal, I'm waiting for a response

[dull olive]

its my friend @silk agate

[dull olive]

@torn iris

[silk agate]

In the future, do you know if they will create a server for South America?

[lilac axle]

They will make new servers in the future, but some countries may not have one due to reasons

[velvet hornet]

Network Stability to strong fixed it for me playing matchmakings games

[tardy plank]

Thanks to LeCam. In the game setting, set the Network Stability to strong usually helps~

[shrewd berry]

We're having the same issue, 8 players all EU, after the 1st match the ping jumps upto 250+

[marsh venture]

I have strong in the settings and even so, from the second game onwards, only games with 300+ ping come on

[median oak]

This happens for me too. Ping goes insane after the 1st game on custom games

Also I know 7-8 people who had the same issue. Network stability may help for quick match but I dont think it helps for custom game.

[dull olive]

@torn iris @tardy plank

[dull olive]

As I said, I have this annoying ping problem and as you can see it's not just me, so please resolve this because what's the point of having the test with everything correct if you can barely play with your friends since you have to play lag or restart? the game and create another room

[tardy plank]

Hi there, thanks for the feedback. We have located the problem and working on it right now. Appreciate for your reporting!

[dull olive]

Anyway, I really like the game, what's bothering you is the ping and you took away Karatan and Kiko