🤝support

[indigo cradle]

It depends which candle type you tend to prefer

Both will work 🙂

HA tends to be used for trends

[twilit breach]

If we create an alert under regular candles, but change our charts to HA, do we have to create a new alert on the HA chart?

[indigo cradle]

You will do yep

[winged ice]

Thank you

[deep basin]

hello just Reactivated my account just remember that my tradingView user name has changed so I can get access how do I go about getting access

[indigo cradle]

Welcome back 🙂 Give [e-mail] an email and they can swap those over

[vital oriole]

Another Q around alerts. Do i need to recreate the Alerts, after changing the Sensitivity or any other value in the indicator ?

[glossy idol]

I got a couple alerts today so I pulled up the charts tonight to check it out and the buy or sell signals are nowhere to be found. How do we know if it’s legit if it’s not on the chart? The sensitivity and time frame were both the same on the chart in looking at so I know it’s not that

[indigo cradle]

You will do yes 👍

[indigo cradle]

May I see your alert settings?

[wheat narwhal]

I thought the indicator updates were supposed to start rolling out by today?

[indigo cradle]

Nope not quite yet 👍 soon ☺️

[plush lodge]

So when you create an alert it will with the settings that were used when the alert was created correct? Ie if I set an alert with a sensitivity of 20 but then later in the day change it to 10 the alert will only go off when the signal is triggered on the 20 sensitivity?

[indigo cradle]

Correct 🙂

[delicate mica]

Hello. I would like to inquire regarding volatility alerts. I am using Nadaraya-Watson Estimator from Lux. Is there a way to apply volatility change alerts? I have found it useful in all time frames.

[indigo cradle]

Sadly alerts aren't supported on this

[delicate mica]

Thanks.

[indigo cradle]

(It's due to the fact it repaints mostly)

[storm mural]

Is there a way to change the candle colors while using the algo? like just simple to red and green candles?

[indigo cradle]

There isn't I'm afraid; just the classic red/green and purple

[vague stream]

Hi, which chart is best for Buying indicator specially in this bearish market , 15min, 30-min, 1h or 4h , Please advise

[indigo cradle]

A higher timeframe may be prefereable here 🙂

[little steppe]

Hello, Is there any way i can use the Buy/Sell signals from LuxAlgo in one of my scripts? Presently i use the input of trend tracer. I understand Buy/Sell cannot be plotted.. maybe an oscillator 0 / 1 ? so we can combine this input in own scripts..?

[indigo cradle]

Currently not due to a plot limit 😦

[little steppe]

did you have this in any previous versions perhaps?

[indigo cradle]

It wasn't sadly; it's never been a thing 😦

[hybrid halo]

What happens to the stock scanners alerts?

Never mind.

[gritty dove]

Where are the crypto patern scanners?

[indigo cradle]

Our scanners in discord are only for stocks; you'd need to use built in pattern detection for cryptos

Alerts coming soon

😉

[halcyon forge]

Hey, I connected the wrong account how can I make it right?

[indigo cradle]

Give [e-mail] an email and they can swap them over 🙂

[halcyon forge]

That is gonna take a while no?

[turbid vine]

i just sent an email as well

I purchased and dont have the folder in trading view

to add the script

[indigo cradle]

It will sadly if you entered the wrong email; itll take a few hours

[indigo cradle]

Did you connect your accounts?

[halcyon forge]

I entered the wrong

username on trading view

[indigo cradle]

Give [e-mail] an email and they can swap them over for yah

[halcyon forge]

-Can I just make The username I put on trading view would that work?

[turbid vine]

yes sir

got the email

[indigo cradle]

Try refreshing your tradingview 🙂

[indigo cradle]

It would if it's the correct username

[turbid vine]

unless im missing something I dont have the invite only folder

that is stated in the instructions

[indigo cradle]

So you connected your account and refreshed and it still didn't appear

?

[turbid vine]

correct sir completely closed and relaunched Trading View also checked the broswer version

[indigo cradle]

What's your TV username?

[halcyon forge]

I did change my name to same as connected account but still nothing :/

[turbid vine]

I Dm'd

[indigo cradle]

I don't see you connected it

[halcyon forge]

Lux algo still has lock next to it

[indigo cradle]

Very odd

Wait

It says you have access

[turbid vine]

wow

im an idiot

[indigo cradle]

All working?

[turbid vine]

i missed a z

[indigo cradle]

Support can fix this 🙂

[indigo cradle]

Ahhhh so it was the wrong account?

[turbid vine]

when I registered

its Rolperez002

[indigo cradle]

You'll need to email [e-mail] to change this over

[turbid vine]

10-4

[halcyon forge]

Ah man that is so bad, why cant i just change the username this is so bad

[indigo cradle]

It prevents people selling accounts

When someone signs up they need to enter their username

And then it instantly gives access

[halcyon forge]

But I am on the same name now

[indigo cradle]

So if someone enters a wrong username support need to change it

[halcyon forge]

as I changed my name on trading view

and it still isnt working

[indigo cradle]

Try refreshing your tradingview

[halcyon forge]

I did

[indigo cradle]

It may take some time to register in their system

Can take up to an hour I believe

[halcyon forge]

It should say instead of free trial

Algo

right?

In the right corner of trading view

[indigo cradle]

What do you mean?

free trial algo?

[halcyon forge]

AH

There we go

It did take some time to sync indeed

Nevermind still not working

I guess waiting for support is the only thing I can do :/

[proper venture]

i too am having problems with the invite only i changed the e mails to match for lux and TV was that my problem? i will wait to see also

[runic herald]

Is there institutional activity indicator by Luz?

I mean Lux 😅

[feral lava]

Yes! It’s found within the Advanced mode oscillator & within Lux Statistics

[feral lava]

Email [e-mail] with your TradingView profile username and it’ll be setup right away 👍

[proper venture]

I did thank you

[runic herald]

@feral lava found it!! Thanx!!

[proper venture]

any luck on your side. Im still unable to use lux premium

[eager cypress]

hello

how can I remove these predictive dash lines for reversal zones and EQ cloud?

[feral lava]

Hey @eager cypress yes that's been glitching with TradingView recently, you can remove them by disabling "Lines" at the very bottom of your style settings in Lux Algo Premium

[eager cypress]

Great

Thank you!

[eager cypress]

Hello, how can I opt-in bot scanner other than forex?

[feral lava]

Click on the numbers in #🔔scanners-premium

[feral lava]

click here

in #🔔scanners-premium

[graceful sorrel]

Hey, I have a few questions about the indicator. 1) Is there a way to setup telegram notifications for example when there is a strong buy signal? Actually I want monitor multiple pairs at the same time and if there is a strong signal it should send out a notification 2) I also want to have my own styling of the message like BTC/USD LONG Leverag x10 Target 1, Target 2, Target 3 and also the recommended stop loss in the message ? Thank you!

[indigo cradle]

So you'd need to use the webhooks in TradingView to send telegram messages but that's perfectly possible

And in the message field you could pass these extra values 👍

[graceful sorrel]

Thank you! So just to confirm - Create different alerts on tradingview for different currencies - use webhooks and pass all the values , I think I am able to get the "buy" price for example and also the tp1,tp2 and also sl1, sl2 from the indicator as values correct ?

[indigo cradle]

Correct 🤝

[fast flume]

Do you always use auto pilot confirmation settings? Is it recommended?

[indigo cradle]

We tend to recommend optibot if you can use it

Using AP is down to preference

[fast flume]

Im using reversal zones. Im trying to understand it better. If candle touches red cloud, it is better to sell it right?

[indigo cradle]

It can be a good idea yes 👍

As this may suggest the price will reverse

[fast flume]

Is it a must to use optibot settings?

[vale wharf]

When is the merch coming?

Want my luxalgo t shirt

[indigo cradle]

Not at all it's a preference 👍

[indigo cradle]

Hahahahahahaha Gucci X Lux coming soon 😉

[fast flume]

What timeframe would you use for 30 days dte options?

[proper venture]

i am still unable to use lux algo premium HELP

[indigo cradle]

Hi there

Have you connected your account?

[fiery mica]

Hello, does the purple color in this case indicate that the areas marked in purple are a great buy or a potential trend change?

[proper venture]

Y@indigo cradle yes. I sign ito lux aldo. Sign into TV. No invite only. I was sent an email last night that said I was all connected but I'm not

[indigo cradle]

It indicates an unconfirmed trend 🙂

[indigo cradle]

What's your TV username?

[proper venture]

@indigo cradle littlesheating

[indigo cradle]

I don't see that being connected

Can I see a screenshot of your connect accounts page?

[indigo cradle]

Do you have a screenshot of your connect accounts page?

From Lux

[proper venture]

It went to a different email. I since changed the email to match. I was [e-mail]. I changed it to [e-mail]

[indigo cradle]

I see however

When you signed up for Lux

You got a confirmation email from us correct?

[indigo cradle]

Perfect

and now click connect accounts

[proper venture]

Should I change my TV to same user name

[indigo cradle]

Oh so you connected the wrong account initially?

Yes if you can

[proper venture]

Trying. Thank you

I am Littleslittlesheating on both now will ot take a little while to work

[indigo cradle]

It will take a little while yes 👍

[proper venture]

Thank you. I have had it for a month now and just realized I didn't get the package untill I watch CRYPTO JEBB explain it.

[fast flume]

What timeframe would you use for 30 days dte options?

[sonic plover]

hi newbie here can i ask where i can adjust the sensitivity on the mobile app of trading view

[indigo cradle]

That'll be from within the settings 🙂

There is a settings cog you can click to open this menu

[feral lava]

!guide

[jaunty perch]

How to setup the indicators on TradingView: https://docs.luxalgo.com/getting-started/setup-tradingview

TradingView.com --> Chart --> Indicators --> Invite-only scripts

[proper venture]

@feral lava ?

[feral lava]

Did you get our indicators all setup inside of TradingView? Just sent the guide above to make sure you got it:)

[proper venture]

@feral lava they haven't started yet. I think I have it all correct now.
Should I. Change my my email in lux algo back to the one the link was sent to. Sorry

[feral lava]

All good! Yea follow the guide i linked above it should be connected

The emails don’t matter, all that matters is your TradingView profile username is the same as the one you entered in that Connect Accounts portal @proper venture

[proper venture]

@feral lava

[feral lava]

Yep looks good!

Now follow this guide:

[jaunty perch]

How to setup the indicators on TradingView: https://docs.luxalgo.com/getting-started/setup-tradingview

TradingView.com --> Chart --> Indicators --> Invite-only scripts

[lunar bronze]

what math is used for the predictive ranges and intuitional profile?

[proper venture]

@feral lava. I have done it all. Idk I will wait and see if it starts. Thank you

[feral lava]

have you tried refreshing your TradingView chart? Hmm should be there - is it possible it your username isn’t spelled 100% the same as you put in Connect Accounts portal?

[feral lava]

this does look correct to me

[proper venture]

The name on the connect accounts has a . At the end

@feral lava idk what I'm missing.

[thorny lark]

Hi! You should see it in 5-10 mins max

Yep, definitely added now, please check :)

[proper venture]

@thorny lark. Yaaaa. Thank you. All is good.

Thanks again for the patience of all who helped me.

[graceful sorrel]

Quick question when using Buy : {{plot("Buy")}} | Sell : {{plot("Sell")}} | Strong Buy: {{plot("Strong Buy")}} | Strong Sell : {{plot("Strong Sell")}} I am not able to get the price for example Entry Price , TP1/ TP2 - or I am wrong ? I just get the signal that there is a new opportunity

[indigo cradle]

You could get the plot value for an SR method for examples in the message field

[graceful sorrel]

e.g {{exchange}}:{{ticker}}
Entry: price = {{close}}
Buy : {{plot("Buy")}}

Ah I see - thank you!

[graceful sorrel]

One last question, sorry for beeing dump. The BUY flag will be triggered for the open or close price ?

[indigo cradle]

It can appear at any time however:

!confirmed

[jaunty perch]

A signal is confirmed only once the candle is closed. Meaning a signal could appear on your chart but is not confirmed until that candle is closed and the next candle has started.

Our automated Discord bots will never notify you on any signal until the candle has closed and confirmed it. If you're adding alerts for Lux signals in TradingView - make sure to select "Once per bar close".

[cold wedge]

@indigo cradle Is it possible to fire an alert when 2 conditions are met. For example - fire an alert IF confirmation buy signal is sent AND trend catcher is up? Or fire an alert IF classic oscillator buy signal is sent AND trend catch is up?

[indigo cradle]

Sadly tradingview doesnt support this behaviour currently 😦

[graceful sorrel]

Maybe that is a bug or I am wrong ? closed candle and the SL1/SL2 is higher than the entry price ?

[indigo cradle]

At the time it would have been above the SL values; it's just that a lot of new bars have appeared

[graceful sorrel]

I think I am dump lol - because; if there is the signal like BUY then the SL1 was always higher than the entry price 😄 , still playing around with the indicator to get a proper understanding about the best settings

also when the buy triggered, the SL1 was higher , or I am wrong? because this cant be - SL1 for a buy should be always lower then the entry

[indigo cradle]

The ranges can change

At the time that signal was generated they'd be at different values

So they'd be usable at that point

Now they are there to provide new entries

[graceful sorrel]

Ahh..okay a little bit confusing maybe there is some way to lock the SL1,SL2 when buy signal is triggered or so to make sure its not adjusted dynamically or so

[indigo cradle]

This is a nice idea for a future feature, definately looking at revamping the TPSL

[graceful sorrel]

Thanks 🙂 Because its a little bit risky if I setup my notifications and the TP/SL changes all the time. Also some backtesting would be a nice feature to check the settings.

[indigo cradle]

Backtesting is always hard since it totally will depend on a user's strategy. If a user uses a certain MA to filter signals for example it can totally change results

[graceful sorrel]

Yes ofc, but this depends on the user, the results should be only available when you only use lux e.g to backtest which crypto/forex settings are good to go

Also the buy/sell price should be shown on the chart makes it easier or some kind of an entry range, not sure if this is possible instead of send out the buy/sell flag when bar closing - maybe there is a way to show the buy/sell flag for the previous closing candle - at this moment you "print" the flag when there candle is closing, here is an example.

[jaunty perch]

what are these "x" indicators?

[vale marsh]

take profits

[jaunty perch]

what if it's red?

[vale marsh]

same i think just if you are short or long is all

red ones after sell signal blue after buy

[jaunty perch]

I appreciate your input

[vale marsh]

np

[toxic plover]

#🤝support I currently just use LUX premium indicator, What other ones do you recommend?

[feral lava]

Lux Oscillator Premium Legacy mode can be a great one! Use with their dynamic overbought and oversold zones too 🙂

[toxic plover]

Thank you

[paper dragon]

Where can I find detail explanation for the advanced oscillator ?

[ocean wing]

Hello just purchased this. Beginner here and would love to add knowledge using lux algo. Hope you could point me to references thanks!

[feral lava]

https://docs.luxalgo.com/lux-algo-premium-indicators/lux-oscillator-premium/lux

[feral lava]

Hi, welcome! You can go through guides at https://docs.luxalgo.com

or YouTube playlists here: https://youtube.com/c/LuxAlgo

[ocean wing]

Thank you very much! Happy to be part of this. 🙂

[graceful sorrel]

Morning! Is there a way to show both TP/SL for buy and sells ? Looks like at this moment you can only use one direction, buy TP,SL OR sell TP,SL

[graceful sorrel]

Also for the webhooks, Where can i find the ID of the TP1, 2 and SL1, 2

[shy relic]

I am afraid its not possible for the moment, but you can use predictive ranges for settings take profits and stop losses.

[shy relic]

They are not based on plots, so their value can't be obtained in a placeholder.

[graceful sorrel]

So, with webhooks I cant get the TP1,TP2 , SL1 and SL2 values correct ?

[snow cedar]

what are the settings for stocks trading in INDIA

[winged ice]

Morning, is there any kind of special/deal for Black Friday?

[indigo cradle]

There will be 😉

[indigo cradle]

We only support the NIFTY index currently

[winged ice]

Thank you

[snow cedar]

ok noted thanks

[snow cedar]

can we use the same NIFTY settings for NIFTYBANK index ?

[indigo cradle]

They will be different so ideally not

[short inlet]

The sell and buy signal we get from the bot scanner here in the discord on what settings are they based?

[indigo cradle]

!visible

[jaunty perch]

Our Discord Market Scanner alerts all use the following:

• Default Lux Algo (V4 inputs).
• Normal trading hours (no extended hours)
• Main exchanges / brokers such as NASDAQ / TVC / FXCM / OANDA / COINBASE / BINANCE

If you have created your own, custom TradingView alerts, be aware they are set per the exact settings you had at the time you set those alert(s).

[ionic rampart]

hi, why are the opti bot settings different to the auto pilot settings?

is there a way to get the optibot settings automatically?

[indigo cradle]

There isn't i'm afraid; this isn't possible within Pinescript to import data

[ionic rampart]

and why are they different anyway? shouldn't autopilot be the optimal setting anyways?

[indigo cradle]

AP is a different approach to optimisation. It's dynamic in its approach. Optibot is far more classical

!settings

[jaunty perch]

Everything you need to know on optimizing signal settings: https://docs.luxalgo.com/lux-algo-premium-indicators/lux-algo/signal-settings

[jaunty perch]

hey i need help can some admin pm me

i made a mistake in the discord account wasnt this one i wanted to use xD

[brisk crystal]

hey guys im getting the study error not authorized

[feral lava]

hi, did you just sign up? or did this happen randomly all of a sudden?

try refreshing if u just signed up

[brisk crystal]

was working nice just happen now mate

[dry escarp]

When is the update happening? Sorry can't wait👍

[upper ridge]

Can I pay via Binance to renew my subscription, while my previous subscription was with credit card which is out of money

[feral lava]

Try refreshing or removing/re-adding the indicator. If it's locked red I'd suggest emailing [e-mail] to check your subscription

[feral lava]

🙂 we are excited too, coming tomorrow morin EST

[feral lava]

Yes, however, only the yearly subscription you can pay via crypto with any wallet (including binance) https://sync.luxalgo.com/app/crypto/

[upper ridge]

But I am planning to subscribe for quarterly 🤗

[feral lava]

ah, unfortunately we don't have anything under yearly for crypto payments at the moment

[upper ridge]

🙁

[frank cypress]

Hello, wondering if the indicators work with mobile device. Very often time the trading view app or website drops Lux Algo's indicator, while there is no issue with any other indicators. So I had to repeat the setting every single time.

[feral lava]

Hi yes it does work on mobile, that is strange - it is best to hide / unhide if that ever happens, it should remove any error

[frank cypress]

There is nothing to hide when it dropped off of the website. LOL

There is no issue with my mac book and only happened to the phone.

[feral lava]

Ah i think this is due to the chart layout not being saved

Once the Lux Algo Premium indicator(s) are on your chart on the TV mobile app @frank cypress click "..." in the bottom right corner of your chart (on mobile) and then scroll down to save layout.

It'll definitely stay once that's done. If you're logged in on the same account on desktop, it will update to the layout on there as well for mobile

[frank cypress]

Thank you! Saved the layout and fingers crossed.

[pastel zodiac]

How to get rid of all these N/As?

please help

[feral lava]

right click on it and click hide values / arguments

[pastel zodiac]

thanks!

[jaunty perch]

Hi

I just bought the Lux Algo Premium and im wondering how to get the TP o SL o The automatic detection pattern on my trading view

I only see the sell and buy signal fron the lux algo premium

[indigo cradle]

Welcome 🙂

If you double click on a signal you can open the settings and enable there

!docs

[jaunty perch]

Learn about every aspect of Lux Algo at: https://docs.luxalgo.com

Thank you very much

[brisk crystal]

ok already send an email thanks

[dense thicket]

Hi, I just got Lux today and I am very happy with the tools provided. However I am not sure why for example, the current price shown on Lux and the actual price is different. For example Cro is at 4,42 while my crypto.com app the price is at 4,46 in my local currency. Anything I can do to help make it reflect the same price as on the crypto app?

Ok nevermind, I managed to find a more accurate source

[jaunty perch]

how do I get the breakout zones?

[indigo cradle]

Have you updated to 4.3?

If not:

!update

[jaunty perch]

To update Lux Algo Premium indicators, refresh your browser/app, remove the indicator from your chart, and then add it back to your chart + save your chart layout on TradingView.

Full guide: https://docs.luxalgo.com/lux-algo-premium-indicators/how-to-update

thanks!

[vital oriole]

do i need to link my discord account again, after buying the lifelong subscription ?

[indigo cradle]

No you dont 🙂

[cosmic imp]

what is new in 4.3?

[vital oriole]

thanks

[indigo cradle]

https://docs.luxalgo.com/lux-algo-premium-indicators/changelog/lux-algo-premium

[stiff urchin]

thanks for the lifetime option, fucking finally

[vital oriole]

it shows it expires in 2036 🙂 .. hope thats not the case

[indigo cradle]

It will renew at $0 every 15 years 🙂

[indigo cradle]

Christmas came early 😉

[cosmic imp]

I like the new feature having autopilot to choose short/long period. Great stuff there

[sharp wind]

Hi thanks for the update 😊 What would be considered the “old setting” for the autopilot? Long period?

[feral lava]

You're welcome! Long-Term is the normal which is on by default @sharp wind

[sharp wind]

Thx 👍🏼

And any suggestions for changing the settings ? Or tutorial around this?

[feral lava]

Yes explained in this video: https://www.youtube.com/watch?v=5Vtx0B9Cp7s @sharp wind

[sharp wind]

Perfect thanks 😊

[pure coyote]

Thanks for the lifetime option!

[sharp wind]

And sorry for the dumb question just realised that link was posted in announcements already 🤦🏻‍♂️

[feral lava]

haha no worries, we're happy to help:))

[teal forge]

Hello guys for the lifetime deal does this include all the lux oscilliator for life ? @feral lava

[indigo cradle]

Absolutely 🙂

Every indicator and lifetime discord

[teal forge]

thanks

[vital oriole]

Breakout Zones are good to be used across all timeframe ?

[indigo cradle]

Absolutely 🙂

[vital oriole]

Real cool addition guys

[gritty dove]

I saw that there is posible for life time membership.. last week I just buy for 1 year.. how can I get is with discount?

[night beacon]

How are prorated charges calculated?

Read here regarding prorated charges: https://docs.luxalgo.com/faq#how-are-prorated-charges-calculated

[indigo cradle]

You will be prorated 🙂

[gritty dove]

How to comtact yes but when a fill in the form amount stays the same

[jaunty perch]

You can upgrade your subscription by logging in to your customer account at: https://luxalgo.chargebeeportal.com/

Once logged in, click your account, click on your membership, and select 'Edit Subscription'.

From here you can select your upgraded plan of choice from the blue drop down menu, see the prorated charge, and click 'Update Subscription' to complete the process.

[indigo cradle]

^ if you upgrade via this it will discount

[azure island]

Super excited about 4.3 but... I don't see a way to achieve what I was asking (namely one alert covering both confirmation signals & exits, and only those). What am I missing?

[indigo cradle]

Exits are now within all in ones 🙂

There are check boxes

So you'd select those along with the signals

Like so ^

[azure island]

Ah got it!

Too bad TV provides no Message field in the alert() style alerts. I use those a lot for context. Hard to stuff everything into just the "Alert name" field. Still, for some alerts, this will be a welcome improvement, thanks!

[vale marsh]

I have a question I thought I would just ask I have not been a member for very long and I was wondering if there’s anyway to credit what I have paid or a prorated amount towards the lifetime membership package

[indigo cradle]

Absolutely 🙂

[night beacon]

How are prorated charges calculated?

Read here regarding prorated charges: https://docs.luxalgo.com/faq#how-are-prorated-charges-calculated

[vale marsh]

Another quick question are coupon codes eligible for the lifetime membership because I used one when I signed up for the quarterly and I was wondering if I could possibly use it again

[indigo cradle]

For lifetime you can't use discount codes since it's massively massively discounted 🙂

But you'll be prorated

[vale marsh]

Just thought I would ask I’m not complaining about the price in the slightest

[eager cypress]

how can I use the discount code for subscription?

[indigo cradle]

Are you looking to upgrade to lifetime?

Or just upgrade your plan?

[eager cypress]

quarterly to yearly

[indigo cradle]

!upgrade

[jaunty perch]

You can upgrade your subscription by logging in to your customer account at: https://luxalgo.chargebeeportal.com/

Once logged in, click your account, click on your membership, and select 'Edit Subscription'.

From here you can select your upgraded plan of choice from the blue drop down menu, see the prorated charge, and click 'Update Subscription' to complete the process.

[eager cypress]

yes I got to this stage but I couldn't find a place to put the discount code

[manic remnant]

the version is not yet updated - it is still showing 4.2.3

[indigo cradle]

!update

[jaunty perch]

To update Lux Algo Premium indicators, refresh your browser/app, remove the indicator from your chart, and then add it back to your chart + save your chart layout on TradingView.

Full guide: https://docs.luxalgo.com/lux-algo-premium-indicators/how-to-update

[manic remnant]

i tried removing the indicator and adding it back still showing 4.2.3

[eager cypress]

ah

if you are using desktop version

you have to restart the app

Is it possible to set an alert for the new breakout zone?

[indigo cradle]

A touch or cross of the zone?

[eager cypress]

cross of the zone

[indigo cradle]

So there you can select this

however there are 5 S/R areas

So you'd need to set SR1 - SR5

[manic remnant]

the alert is not enabling -

[indigo cradle]

Refresh the page 🙂

[manic remnant]

why is that every now and then refresh the page - issue is getting resolved - it is like restart the windows PC for any issues!!! 🙂

[indigo cradle]

😉 It's tradingview being a little funky

[fresh aspen]

hello

i have purchased the lifetime package

sent the transaction

but stuck on a page connect accounts

i didnt even receive an email of my purchase

[indigo cradle]

Hi there; I believe you were emailing support @fresh aspen regarding this?

You sent Bitcoin which takes 6 confirmations on coinbase to be valid so can take a few hours to send across

Once the payment has gone through and the transfer is complete you should do

Do you have any TXID?

[fresh aspen]

hi yes

[fresh aspen]

yea sure i do

[fresh aspen]

https://www.blockchain.com/btc/tx/82765e37ac45b255e5fb974ebb59c484ebc5bb4ec26ddf187b19a3083ad3959f

[indigo cradle]

And how long ago did you make the transfer?

https://blockstream.info/tx/82765e37ac45b255e5fb974ebb59c484ebc5bb4ec26ddf187b19a3083ad3959f

Yeah it's still waiting to go through

[fresh aspen]

okey so i guess ill have to wait more time

[indigo cradle]

Yeah we will just have to wait to see when the TX is confirmed

Hopefully BTC won't be too slow today

[jagged adder]

Hi, i accidentally upgraded to the black Friday deal. How do I get a refund?

[night beacon]

Hi @jagged adder,
Please email [e-mail] for any order enquiries and they will assist on the same day.

[graceful crystal]

hi how do i read the breakout points ?

plese help

@indigo cradle

and wht does that means on lux algo

[indigo cradle]

https://docs.luxalgo.com/lux-algo-premium-indicators/lux-algo/support-and-resistance-and-trendlines#breakout-zones 🙂

This should help 🙂

[graceful crystal]

thnks !

[wide oar]

Hello, Thank you for the update! On the Auto Pilot, I was running alerts in Trading View with Auto Pilot ON before this update. Do I need to delete my current alerts, (copy paste) them into new alerts for the current 4.3 Lux to take affect?

And, the old Auto-pilot setting, is that comparable to The new, short, mid, or long Autopilot Frequency?

[indigo cradle]

That should all still be fine greg 🙂

The OLD AP was long term frequency

[wide oar]

thank you.

[sly plover]

Implemented combining two alerts on my server side. Hope you remember that conversation from past.
I will be testing it. What are the recommended timeframes you suggest and common ? Is it 5 min or even higher ? I will be primarily testing it on mid to large cap stocks and crypto.

[pulsar hill]

I set an alert but it doesn't work. Buy {{ticker}} . Price is {{close}}

[indigo cradle]

Higher timeframes tend to be easier to trade

[indigo cradle]

When you say it doesn't alert what exactly doesn't work there?

[pulsar hill]

it doesn't show coin name even though i used {{ticker}}

[indigo cradle]

What does it show instead?

[pulsar hill]

coin name and price close, for example, Buy BTC. 55000

[sly plover]

Thanks and anything common and specific you would recommend? I am using 5 min as of now but would be willing to change if you recommend accordingly.

[indigo cradle]

So if it's saying Buy BTC surely that's correct no?

[indigo cradle]

Nothing really too specific. Personally I like the 4h but anything over the 15m should be good

[pulsar hill]

this is just an example, i'm just asking how to show coin name when i setup 1 alert

[sly plover]

Perfect I will try 15 min and also test out with 4H in parallel to see the accuracy differences in results. Will help me to choose one or other that way for my setup.

[indigo cradle]

This really should work; this is our official guide:

!placeholders

[night beacon]

Placeholders For TradingView are shown below:

Placeholders for TradingView

"ticker":"{{ticker}}"
"exchange":"{{exchange}}"
"interval":"{{interval}}"
"timenow":"{{timenow}}"
"buy":"{{plot("Buy")}}"
"strong_buy":"{{plot("Strong Buy")}}"
"sell":"{{plot("Sell")}}"
"strong_sell":"{{plot("Strong Sell")}}"
"exit_buy":"{{plot("Exit Buy")}}"
"exit_sell":"{{plot("Exit Sell")}}"

These can be used in the message field of TradingView however cannot be used in all in one alerts.

[indigo cradle]

So try copying these directly

[sly plover]

Is there any way to also create confluence from multiple timeframes out of box ? My mind is thinking that it would be great to have multi timeframe confirmations.

[indigo cradle]

Sadly not from within tradingview currently; you'd need to do that externally on a server

[sly plover]

Thx for confirming. Will proceed with our server updates if we find multi timeframe giving even better accuracy.

[mossy flame]

How long does it tend to take for Lux to show up under Invite-only scripts on TV after linking the username?

nm it just updated

[fresh aspen]

so i think the payment went trough now

but i can see in accounts i have two acccounts now

but same trading view and still on the old account i have till 1st decmber

is it going to be switched automatically to lifetime when the first account expire ?

[indigo cradle]

Do you have a screenshot of what you see?

[fresh aspen]

sure

[indigo cradle]

You won't need your other subscription

you can delete it

[fresh aspen]

there is no option to delete the 1st one

i just cancelled the renewal now

[indigo cradle]

If you're now on lifetime this should be ok

[fresh aspen]

got it but i mean now when the first expire itll automatically switch to the lifetime ?

[indigo cradle]

The lifetime would have been prorated though

[night beacon]

How are prorated charges calculated?

Read here regarding prorated charges: https://docs.luxalgo.com/faq#how-are-prorated-charges-calculated

[fresh aspen]

okey thanks, and regarding discord am i also added to lifetime now ?

[indigo cradle]

You are indeed 🙂

[fresh aspen]

one more thing i just noticed the new indicators

i added them to my favorite but still cant see them in indicators section in trading view

[indigo cradle]

They should be under invite only indicators no?

[fresh aspen]

exactly

but not shown

i tried restarting TV

same

[indigo cradle]

Have you connected your account?

[fresh aspen]

yes i am logged in on TV

[indigo cradle]

I see it's unlocked

and all good?

You have access

[fresh aspen]

i have access but not to new indicators

https://www.tradingview.com/script/2HmHKuo1-Fibonacci-Toolkit-LUX/

this for example

or the others

[indigo cradle]

You can add these to favourites or copy the code into your editor

[fresh aspen]

got it

thanks man

[fervent raven]

so just joined lux premium, when I try to enable Lux in TI I says "Lux Algo Premium (Confirmation, 12, None, 5, Off, 3, Confirmation Simple, None, 26, Long-Term, Bottom Right, Small)" ?

Am I missing something?

[indigo cradle]

This is all ok 🙂

These are just indicator arguements that you can hide if you want

Right click chart

settings

and untick indicator arguements

[fervent raven]

If I go into indicators, am I supposed to have a red lock next to the lux algo stuff?

[indigo cradle]

It should be green if you connected your accounts

If you connected your accounts try refreshing the page 🙂

[fervent raven]

yeah I think I screwed that part up. so in lux settings, I put something that was different than what my tradingview showed. I've since changed my tradingview username to match but doesnt help. Not sure if you have to repush something on your end or not

[indigo cradle]

If that's the case give it a little time to update on TV's end 🙂

[fervent raven]

well did this like 30 min ago. I guess I need to watch the paint dry

[indigo cradle]

Yeah changes in TV's system can take a little time

a few hours

at max

[fervent raven]

k. I'll keep an eye on it

[quasi thicket]

Silly question but my echo forecast indicator has been doing this lately, any suggestions?

[indigo cradle]

TradingView has been acting a little funky; try hiding an unhiding it

[quasi thicket]

understandable! okay oool, I've tried that a couple of times. I'll give it a little before I try again. thanks!

[frosty linden]

Hi guys, the lifetime sale is legit right?

[indigo cradle]

@frosty linden It is legit 🙂

#🔊announcements

[frosty linden]

cool thanks 🙂 crypto world is crazy, feels like there are a million news and stuff each day 😄 hard to keep up :

[fervent raven]

My lux / trading view still hasnt synced. lux still shows locked

[frosty linden]

ok now i signed up but when i go under manage account i see 2 account, do i remove (cancel) the other which is payment each 3 month ?

[neon dove]

Query as to why the lifetime upgrade shows renewal every 15 years?

[indigo cradle]

It will renew every 15 years for $0 🙂

[indigo cradle]

You signed up for lifetime?

If so you can remove the others

[frosty linden]

yes

[neon dove]

Perfect. Cheers

[indigo cradle]

Ah you'll need to email [e-mail] with your new email and they will get that seen to

[ionic rampart]

hey, in which step do I see my final price for the lifetime? like substracted what I paid so far already..

[frosty linden]

Same discord user + email so i hope my account isnt removed

[indigo cradle]

It'll be fine if you signed up for lifetime 🙂

[frosty linden]

put in the cancelation windows that i bought lifetime 😄

[indigo cradle]

When you upgrade it should show:

!upgrade

[jaunty perch]

You can upgrade your subscription by logging in to your customer account at: https://luxalgo.chargebeeportal.com/

Once logged in, click your account, click on your membership, and select 'Edit Subscription'.

From here you can select your upgraded plan of choice from the blue drop down menu, see the prorated charge, and click 'Update Subscription' to complete the process.

[frosty linden]

and perfect timing 😄
Your subscription will be canceled on Nov 28, 2021

close to next payment heeh

[indigo cradle]

And you paid for lifetime?

If you did you're all good

[frosty linden]

yes 🙂

[indigo cradle]

Perfect you're all good 😄

[frosty linden]

awesome, really dont like subscriptions, this was a great one to get with this great promo 😄 super happy

[fervent raven]

anyone got any suggestions

[indigo cradle]

You'll need to email [e-mail] with your new email and they will get that seen to swiftly

[fervent raven]

Didnt change my email, just my username

[indigo cradle]

However the username you provided initially wasn't correct?

What is your TV username?

[fervent raven]

Correct, initially I made my lux username (the trading view username) something that didnt match my trading view. I then went into trading view and made it match what I had put inside lux

J-KY is the username for TV

[indigo cradle]

I see you should have access; try logging out then in of tradingview/trying on other devices

That username has access from what I see

[fervent raven]

yeah I literally just tried it 30 seconds ago using edge browser (which I normally dont use)

still locked

[indigo cradle]

Ok give support an email they'll remove and re-add

[smoky sail]

Great update guys!! 👍
now if we could also work with TV to develop a screener for all the Lux Indicators that would be amazing 😋 😋 🙏 🙏

[winged ice]

Would i be able to get prorated also I got it earlier this month about two weeks ago ? Want to get the lifetime

[indigo cradle]

@winged ice Of course 🙂

!upgrade

[jaunty perch]

You can upgrade your subscription by logging in to your customer account at: https://luxalgo.chargebeeportal.com/

Once logged in, click your account, click on your membership, and select 'Edit Subscription'.

From here you can select your upgraded plan of choice from the blue drop down menu, see the prorated charge, and click 'Update Subscription' to complete the process.

[indigo cradle]

Upgrade here ^

[quasi thicket]

it's working again 🥳 thanks

[unique bronze]

Just upgraded to lifetime,...thanks for this offer.

Just one curious question, why it says 15 years ?

Cheers

[indigo cradle]

It will renew every 15 years at $0 🙂

[unique bronze]

Thats awesome, relived and excited with lifetime support for newbies like me

[copper anvil]

@indigo cradle what is the S/R breakout zone based on? would be super neat if it fetches order depth data.

[brisk hare]

I just bought the Lux indicator I’m having trouble setting it up in trading view, it shows study_not_auth. Anyone can help me?? 🙏🏻

[eternal parcel]

How to learn about each indicators & how to use them?

[shy relic]

Make sure the username you used to connect your TradingView account is correct. If so, refresh your browser/app and then check your indicators menu on TradingView again.

[shy relic]

See the documentation https://docs.luxalgo.com/

[errant sand]

Saw the new lifetime option but it's not quite as attractive for me given that I paid for a yearly subscription. Anyway, the main concern for me is that Lux won't remain the premiere indicator you guys make or won't be supported as well. I've seen a bunch of smaller new ones created and what if you guys just decide to make something like Lux Algo Ultra or whatever and now that becomes the flagship while I have lifetime access to the old tech?

[feral lava]

Hey @errant sand I understand your concerns - the lifetime is really just a special offer for BFCM. We are constantly working to be the best we can be in the lead the industry. https://www.tradingview.com/u/LuxAlgo/#published-scripts We have a full team, growing fast & plan to continue growing based on community feedback. The membership will always be all-inclusive, you won't be hit with extra products overtime - it's all covered in our membership 👍

[pastel creek]

My quarterly payment just went through on the 21st November. Can I upgrade to yearly on the Black Friday deal?

[fierce compass]

I'm trying to log in to the subscription management, but I don't receive a one-time password email. What should I do?😇

[errant sand]

So just to confirm, the lifetime membership will cover all products?

If so, it's certainly a lot more appealing.

[sudden swallow]

I am having this same issue currently

[feral lava]

Hey - sadly our servers are backed up due to too many login requests, it will be available in about 1 hour from now (12 AM EST).

We appreciate your patience while this occurs!

[errant sand]

I guess "the membership will always be all-inclusive, you won't be hit with extra products overtime" is clear enough. Thanks! I will look into it now.

It would have really sucked to buy this and then find Lux 3 MEGA ULTRA or whatever in a year or two. 😄

[fierce compass]

@feral lava Thank you😊

[sudden swallow]

thanks for the info

[feral lava]

hahaha nah, we are good people here<3

[formal kite]

Hi can we have optibot5m for USoil ( wti ).

[glacial owl]

I just bought Lux Algo less than 30 days ago, I am considering the lifetime deal. What is the best option for me from here?

Sorry!

[feral lava]

Hey @glacial owl you can upgrade and get a prorated charge:)

[glacial owl]

I read the offer.

[night beacon]

How are prorated charges calculated?

Read here regarding prorated charges: https://docs.luxalgo.com/faq#how-are-prorated-charges-calculated

[feral lava]

!upgrade

[jaunty perch]

You can upgrade your subscription by logging in to your customer account at: https://luxalgo.chargebeeportal.com/

Once logged in, click your account, click on your membership, and select 'Edit Subscription'.

From here you can select your upgraded plan of choice from the blue drop down menu, see the prorated charge, and click 'Update Subscription' to complete the process.

[glacial owl]

❤️ LOVE YOU GUYS!

LOVE LOVE LOVE LOVE!

🙂

[feral lava]

Our server is down for the next 30 mins for emails @glacial owl so use the above link in 30 mins from now and you'll be able to login and upgrade :))

[glacial owl]

No wonder, can't see it in my email ❤️

No seriously, I LOVE this a lot! The best investment I have made, next to marrying my wife.

[feral lava]

Yes, unfortunately there is a server overload due to too many requests today, so logins & all emails will be available at 12 AM EST once our server refreshes.

[feral lava]

<333 wow thank you for such kind words, we're grateful to have you on board with us!

[glacial owl]

https://tenor.com/view/money-shutup-take-gif-7953571

[jade stratus]

I updated but the break out zones are not showing up, any ideas?

[true mango]

@indigo cradle any future plans for relative volume indicators?

[jade stratus]

@indigo cradle I updated but the break out zones are not showing up, any ideas?

[proper venture]

How long is the offer for lifetime one price offer good for.

[feral lava]

7 more days @proper venture 👍

[proper venture]

@feral lava thank you. I will definitely do that tomorrow

[glacial owl]

https://tenor.com/view/tatan-baby-tatan-chubby-cute-ok-gif-14597548

[feral lava]

awesomeeee 🤝 welcome aboard!

& just fyi it bills every 15 years @ $0 haha, just how we had to make it in the backend to function:)

[glacial owl]

It's okay. Now you guys need to outlive me!

https://tenor.com/view/im-in-my-prime-funny-ironic-age-old-gif-11480659

[naive hinge]

Hi, I noticed the new version came out. I have 4.2.3 and want to update to 4.3 and have no idea how to do that? Can someone give me a walk thru please?

[glacial owl]

Remove the indicator, reload the app, re-add.

[grizzled tundra]

hello everyone , i am scalping 5 min using optibot agility and sensitivity but the signals are not that optimum can someone please guide me through this is there video or documentation?

[naive hinge]

sweet, reloading the app worked perfectly, thank you!

[vital oriole]

Breakout Zones width size, can change as we trade. Is there a logic, if the width size is changing from big to small or vice versa

[pastel creek]

Can I DM someone about a billing question?

[feral lava]

Hey @pastel creek best to email [e-mail] for help with billing

[pastel creek]

OK!

[feral lava]

Yes generally if larger width it’s a stronger level 👍 you’ll see this reflected on the s/r zone plotted from the dynamic zone

[pastel creek]

Done 🤞

[vital oriole]

Will we always get a exit buy/sell signal before the next alert triggers

[indigo cradle]

Not always; only if the market conditions are correct

[indigo cradle]

!settings

[jaunty perch]

Everything you need to know on optimizing signal settings: https://docs.luxalgo.com/lux-algo-premium-indicators/lux-algo/signal-settings

[summer verge]

I have just upgraded to the latest version and am now unable to create an alert. The Lux Algo does not appear in the conditions drop down box at all. Any ideas on how to fix this?

[indigo cradle]

@summer verge refresh the page 🙂

[jagged adder]

Hello, is there any documentation about - Breakout Zones in S/R Mode?

[indigo cradle]

There is 🙂

https://docs.luxalgo.com/lux-algo-premium-indicators/lux-algo/support-and-resistance-and-trendlines#breakout-zones

[jagged adder]

i found it - thanks!

[vapid wing]

Is there a way to switch back to 4.2.3?

[indigo cradle]

There isn't i'm afraid

[brisk hare]

Hello, I have some doubts with the lux indicator, I am following the buy and sell signals it gives you but I am not sure if i need to open my order on the candle that the order appears or do I have to wait until the next candle to open my order

Also, on what time frame do you recommend trading

?

[indigo cradle]

We don't recommend using the signals as entries or exits really. They are for trend confirmations; see here for example strategies:

!strategies

[jaunty perch]

Find our full trading strategies playlist on YouTube: https://www.youtube.com/watch?v=xezy6WGpZ8Y&list=PLbqCXsOfrM3MjO7q7uIiwoVq3evI4neQr

[ember nest]

I just saw the message in the announcement channel referring to upgrading subscription at a prorated rate for lifetime sub. Unfortunately, I jumped on the lifetime offer yesterday and canceled the sub that I'd paid for the year. The lifetime sub was full amount. Is there anything that can be done? If not, that's ok. Just figured I ask

[indigo cradle]

Give [e-mail] an email and they can see to this 😄

[ember nest]

Thank you very much!

[indigo cradle]

Give [e-mail] an email and they can see to this 😄

[queen anchor]

Can pay for the lifetime upgrade with USDC?

[indigo cradle]

@queen anchor You can however it won't be prorated

[jaunty perch]

Hello, is there any API in LuxAlgo to get the candle to generate backtestings and bots?

[indigo cradle]

There isn't I'm afraid as we don't have set strategy scripts

[jaunty perch]

ok, thanks

[hybrid halo]

How can I get a prorated before paying the Lifetime sale?

[indigo cradle]

@hybrid halo

!upgrade

[jaunty perch]

You can upgrade your subscription by logging in to your customer account at: https://luxalgo.chargebeeportal.com/

Once logged in, click your account, click on your membership, and select 'Edit Subscription'.

From here you can select your upgraded plan of choice from the blue drop down menu, see the prorated charge, and click 'Update Subscription' to complete the process.

[indigo cradle]

When you upgrade here it will be prorated ^

[hybrid halo]

Once logged in, click your account -> I don't see the membership?

[brittle kestrel]

Would someone be able to help me understand two things please?

First, What are the lightly colored dashed lines for? looks like they are part of the break out zones....

Second, what are the dashed lines for coming off the EQ Cloud and the Reversal zones for?

Thanks!

[hybrid halo]

I got it.

[indigo cradle]

Hide and unhide and those lines will go; it's just a visual bug

Those lines coming off are the forecast

Just hinting at the future values of the zones

[brittle kestrel]

Thanks!

It gets a little busy

[glacial nymph]

@indigo cradle I do not see the updated Oscillator Premium 4.1 on tradingview. Is it there or not yet?

[indigo cradle]

The oscillator hasn't had an update yet 🙂

Ah yes not updated yet

[glacial nymph]

ok

[indigo cradle]

Very soon 😉

[rare cove]

when i use breakout lines with 5min on LINK sometimes LUX algo isnt working with error about max_bars

[indigo cradle]

This can sadly occur with the SR modes if the tab is left open; you'll need to hide and unhide to fix that

[rare cove]

That's what I do I turn off then on

👍

[jaunty perch]

Hey I removed an old indicator and I want to get it back is it possible to bring older versions back ?

[indigo cradle]

It is not; what did you remove? 🙂

[jaunty perch]

Version 4.2.3

[indigo cradle]

The only thing that was removed is the channels so sadly you cannot get those back at this current time

[jaunty perch]

Alright no worries

[pastel creek]

For current paid members the only BF option available is Lifetime?

[indigo cradle]

@pastel creek Correct yes 🙂

[pastel creek]

🥲🥲🥲

That’s a shame 🙁

[summer verge]

My algo keeps disappearing from my chart. I have closed it and re-opened it and have refreshed it several times but after a few minutes it disappears again. All the other indicators on my charts are working fine including the Oscillator. Any ideas on how to fix this?

[quasi pendant]

Where can i use the LuxBot such as !backtest

[lost reef]

hello i just signed up for a year but i was not allowed to put in the black Friday code. I paid with crypto does that matter? i paid the price of 489 should i get 40% off that price? thanks

[feral lava]

Hi @lost reef for crypto payments discounts don’t apply sorry about that!

[feral lava]

Hmm, if you have an SR mode enabled for a long period of time without changing tickets it’s possible that it can cause an error. Hiding / un-hiding should fix

[feral lava]

looking into it right now, it might be down

[quasi pendant]

@feral lava Ok. Thanks. I tried entering in where I am able to type messages. The AlgoBot is not returning results.

[lost reef]

oh no it didnt say that on the website. Can i get a refund and than pay for it with a cc?

[night beacon]

Hi @lost reef,
Please email [e-mail] for any order enquiries and they will assist on the same day.

[summer verge]

So are you saying that we can't use S/R mode. I have it on Breakouts. This issue is happening just minutes after I have logged into my charts so I haven't had it on for very long. What is the solution. If I need to turn S/R off, how do I do that? And when will it be fixed as I really want to use this feature.

[feral lava]

No you can use SR mode of course, it’s just a glitch that can happen if you stay in the same session without changing tickets or adjusting anything for a while, usually 1+ hrs it can happen

I think the issue here is likely just since you got it setup, it had a study error and the refresh / hide/unhide should fix. Try saving your chart layout once it’s on & working too. Let us know if it becomes a consistent problem after that

[summer verge]

Ok - I have done all that and now have removed the algo completely and re-installed it - still gettin gthe same issue.

[brazen geyser]

How do i get the update?

[feral lava]

Can you send a screenshot of the error message? Does it say study error?

[feral lava]

!update

[jaunty perch]

To update Lux Algo Premium indicators, refresh your browser/app, remove the indicator from your chart, and then add it back to your chart + save your chart layout on TradingView.

Full guide: https://docs.luxalgo.com/lux-algo-premium-indicators/how-to-update

[feral lava]

DM’ing

[summer verge]

It is a study error

[feral lava]

Ok, likely something happened with your account in this case, can you let me know (or DM me) your email so we can check?

[slow inlet]

would like to sign up for lifetime but having trouble to send crypto as payment method. any support who can help me out here?

[lunar sparrow]

Hi, I subscribed already but I dont have the access to the Lux Premium Indicator on TradingView

I already connected my accounts too

[feral lava]

Hi, you can purchase here for crypto lifetime: https://sync.luxalgo.com/app/lifetime/

Is the problem the transaction not going through? Possible the blockchain is just taking a while to confirm transactions

[feral lava]

Try refreshing your browser / app and it should appear

!guide

[jaunty perch]

How to setup the indicators on TradingView: https://docs.luxalgo.com/getting-started/setup-tradingview

TradingView.com --> Chart --> Indicators --> Invite-only scripts

[next pier]

I just upgraded to the Lifetime Deal.

[slow inlet]

having trouble to add coinbase as payment method, can only add credit card

[feral lava]

Should load up like this @slow inlet you can select directly with Coinbase on this page https://sync.luxalgo.com/app/lifetime/

You can't do it as a payment method within your customer account

[slow inlet]

yes, but i already have a subscription and would like to upgrade to pay less

[feral lava]

You can't prorate the crypto payment, however, you can purchase the lifetime directly on https://sync.luxalgo.com/app/lifetime/ with crypto & then contact [e-mail] afterwards. They will refund you a prorated charge manually 🙂

[quasi pendant]

!update

[jaunty perch]

To update Lux Algo Premium indicators, refresh your browser/app, remove the indicator from your chart, and then add it back to your chart + save your chart layout on TradingView.

Full guide: https://docs.luxalgo.com/lux-algo-premium-indicators/how-to-update

[quasi pendant]

!luxbot ha

!ha

[feral lava]

yea it's definitely down as of now, have the team looking into it

sorry about that

[quasi pendant]

!backtest btcusd 15 supertrend(4,20)

@feral lava No problem. Just testing. I will watch updates other time. Thanks!

[slow inlet]

understand. is it possible to transfer from binance?

[feral lava]

yep! you can use any crypto wallet

[raw yoke]

Anyone back tested this new feature ?

[jaunty perch]

i'm not able to change the sensitivity and agility becuase the cog wheel is missing. How do i get the AlgoLux Cog Wheel back?

[feral lava]

hover over the title and should be there 🙂

[jaunty perch]

thanks

[feral lava]

no prob!

[raw yoke]

Do you guys usually backtest ?

[feral lava]

For sure, you can go through historical data with all of our features & customize them to fit your style better. We don't provide stuff like % of wins/losses as that encourages users to follow signals and other features blindly though. We are all about using toolkits in discretionary trading

[raw yoke]

Cool thanks

[brittle kestrel]

Can someone help me understand the fundamentals behind the EQ CLOUD? Or point me to a resource? How is calculated? What purpose it serves? Thanks!

[raw yoke]

So lifetime membership give us special tools exclusive only to lifetime ?

[feral lava]

See here: https://docs.luxalgo.com/lux-algo-premium-indicators/lux-algo/indicator-overlay#eq-cloud

[feral lava]

It includes lifetime access to our all-inclusive membership which means you'll get all of our upgrades, new features, etc for life

[jaunty perch]

how do i update to 4.3?

nevermind. figured it out with youtube lol

[jaunty perch]

what's the circle?

[feral lava]

That's just because you clicked on the candles

If you click on any blank space on the chart it'll dissapear

[jaunty perch]

lol ok

thanks

[feral lava]

no problem:)

[errant sand]

Would it be useful for the Breakout Zone feature to also include the predictive ranges?

[feral lava]

Yeah you could definitely use both as confluence, you could load up two versions of Lux Algo Premium on your chart at once to do that

[errant sand]

I'll do that, just hope there aren't performance issues.

[hybrid python]

Does anyone else get calculation errors on their alerts

[feral lava]

Haven't seen that before @hybrid python - informing our devs now

[hybrid python]

Thank you @feral lava , let me know if you need more info, I can send via DMs but it's a simple alert using the any alert function call

[wet ore]

Is there any way to enable multi options in the S/R Mode? Example if I want breakout zones and patterns enabled?

How accurate is the discord "pattern-detection" with the trading view script? Example on discord it says EWZ has a fallen wedge. On trading view it doesnt detect anything and just has random dotted line(or is like your regression fan tool.).

The white lines are mine, and that seems more like a downward channel than a falling wedge.

[digital rose]

You have to run 2 of Lux on the chart. Breakouts on one, patterns on the other

[wet ore]

ah. Prob easier for me just to switch them too many things open 😄

[digital rose]

I debate between the 2 constantly of which I need more

[wet ore]

Maybe one day they will make it a toggle option instead of a drop down menu.

[vital oriole]

Having 2 Lux Algo indicator on the same chart (with different settings), will cause any issues ?

[wet ore]

Yeah not sure if there be an issue or not. In my head can add the settings to each option, but can be harder than that.

[indigo cradle]

Ensure you set the alert without an SR mode loaded on your chart

[indigo cradle]

Due to plot limitations sadly this isn't currently possible. What you can do is load 2 versions of Lux at the same time and on the other version just enable SR

[vast dew]

Hi

[indigo cradle]

Hi 👋

[vast dew]

How to activate an audio notification in the buy and sell indicator?

[indigo cradle]

When you create the alert in the alert menu there is an option to play a tone

Under the drop down

[rare cove]

SR breakout looks so good, but with this error a bit annoying

[indigo cradle]

Is it specifically occuring when the zones are loaded?

[vast dew]

I can't find it, can you post a picture please?

[rare cove]

when breakout zones is ON every time error

when i use ranging zone or something else no errors

[indigo cradle]

Odd will have a look at this, for now try on a lower SR significance

See if that helps

[sly plover]

Support - Is there an easy way to create alerts for multiple symbols ?
I have to create four alerts per symbol for various conditions and it is painful to do it across each and every stock from watchlist every single day.

[indigo cradle]

Sadly not it has to be done manually for each ticker in TV 🥲

[vast dew]

?

Can you attach a picture of how sound notifications for buy and sell orders work?

[indigo cradle]

You will just need to check the play sound box when you make the alert 🙂

[vast dew]

How is that ? I'm serious, I don't know how 😅

[indigo cradle]

Here 🙂

[vast dew]

I mean these indicators. Is it possible to activate my voice tracking with each buy or sell indicator?

[indigo cradle]

I'm a bit confused by what you mean with voice tracking

You want a sound to play when there's a signal?

[edgy briar]

when using Tradingview to trade forex, is it beneficial to buy the extra data feed for $5 per month?

[vast dew]

Right, I want a beep to sound when a buy or sell signal comes

[indigo cradle]

It's not needed too much it depends on what you need from TV

[indigo cradle]

!alerts

[jaunty perch]

How to set up your own custom alerts in TradingView: https://docs.luxalgo.com/lux-algo-premium-indicators/setting-up-alerts-on-tradingview

[indigo cradle]

So you make the alert above

and tick the "make sound" box

[edgy briar]

what benefit does it give me?

[indigo cradle]

Lower timeframes will have a faster data stream

[icy apex]

@indigo cradle What indicator you can recommend as advanced RSI? Like bullish bearish patterns on RSI do you have anything like this?

Thank you in advance!

[worn void]

Can someone explain the percentage in the oscillator please. Currently it shows a sell signal at 17%. What does that mean? Am I waiting for ‘sell’ to be 100%. Thank you

[indigo cradle]

It's the number of bearish signs however this will be removed very soon

You don't need to wait for anything

[worn void]

Also, what does the warning sign mean on the oscillator? Can someone provide an explanation of what the dashboard means please. I know it will be dependent on time frame, but if it’s a shortcut to help, it confuses me. Thank you

[indigo cradle]

The dashboard will be gone very very shortly so for now I'd suggest not paying too much attention to it

It was very confusing

[worn void]

Ok. Thank you

[sly plover]

If 15 min is showing strong upward trend but 4hr is showing start of change of trend and for day trade, should I still stay focused on 15 min and 5 min which both confirmed strong upward trend. Anything wrong do you see with this interpretation?

[indigo cradle]

This would be a valid idea 🙂 yep

[jaunty perch]

Hello guys!

I have problem two days now on trading viev

Lux algo premium get red notification for error...for every 15 min

Tnx for help and have a nice day 😎

[obtuse relic]

Hi, for the lifetime deal, does what you paid until this point matter?

[feral lava]

Yes you can get a prorated charge for the current interval's payment

[night beacon]

How are prorated charges calculated?

Read here regarding prorated charges: https://docs.luxalgo.com/faq#how-are-prorated-charges-calculated

[feral lava]

!upgrade

[jaunty perch]

You can upgrade your subscription by logging in to your customer account at: https://luxalgo.chargebeeportal.com/

Once logged in, click your account, click on your membership, and select 'Edit Subscription'.

From here you can select your upgraded plan of choice from the blue drop down menu, see the prorated charge, and click 'Update Subscription' to complete the process.

[feral lava]

^ you can follow these steps to get a prorated charge when upgrading to it @obtuse relic

[feral lava]

Hey @jaunty perch hmm, likely need to refresh your browser & save a new chart layout

if it ever happens, hide/unhide the indicator and it should fix right away

[jaunty perch]

Yes i try this, maybe problem becouse i have desktop app...a will try something...thank you for your answer and have a nice day! 🤓

[hybrid python]

That seems to have done it, thank you @indigo cradle and @feral lava !

[feral lava]

awesome glad it’s fixed!

[queen anchor]

Once you've upgraded to the lifetime, you just pay and leave it I guess and it's sorted, yeah?

[feral lava]

Yep! Correct @queen anchor

[jaunty perch]

hey what kind of setting would i use on other crypto currencies? i don't see some in your settings channel

[indigo cradle]

If you don't find your settings in optibot:

!settings

[jaunty perch]

Everything you need to know on optimizing signal settings: https://docs.luxalgo.com/lux-algo-premium-indicators/lux-algo/signal-settings

[lime otter]

Is there any way i can have my alerts sent to my telegram ?

🙋

[unique flare]

Hi there, i am having issues with my algo alerts are not pooping up on my screen, only my regular trading view alerts work at the moment

[indigo cradle]

Hi there; may I see your alert settings?

[short jackal]

?help

[warped vigil]

!backtest

[jaunty perch]

@warped vigil Missing symbol argument. !backtest command should have the form : !backtest symbol timeframe strategy

[jaunty perch]

Hi, I just purchased this subscription but cant log on....Now my account is locked? can someone please help?

[indigo cradle]

Welcome 🙂

You cannot login to where?

[jaunty perch]

Hi, Its OK I just recieved an email that answered my questions....Thank You

1 question though....Do I have to subscibe to Trading View aswell to use this?

[indigo cradle]

!tvfree

[jaunty perch]

You don't need to upgrade TradingView, our product works with 100% functionality on the basic plan of TradingView (free).

Sign up for TradingView free here: https://www.tradingview.com/?offer_id=10&aff_id=24142

Thank you

[inland gust]

Hey I'm signed into trading view but don't see lux algo.

[feral lava]

Try refreshing @inland gust

[inland gust]

I've tried that and also signed in and out. I only see in the indicator button the my scripts,built-ins and community scrips options

[hasty orchid]

Hi, I get alert confirmation (BTC/U by mail at 2:00 am for an alert 09:00pm the evening before.

Sorry.... BTC/USD 1h. The buy signal wasn't there at 9:00 pm. What could be the reason?

[vital oriole]

Duplicate ?

[hasty orchid]

thank you, let me try

[buoyant venture]

Goodmorning, can i connect lux algo premium to my ftx account via api?

[tranquil warren]

Since the 4.3 update all my alerts with autopilot have been working perfectly. Thanks for sorting @indigo cradle

[tranquil warren]

No … the top ones are confirmation buy turning to a confirmation strong buy. The bottom ones are a contrarian buy turning to a contrarian strong buy. And the same for sell.

Sorry … top one is strong buy on confirmation settings. Bottom one is strong buy on contrarian settings.

[indigo cradle]

On discord?

[digital widget]

Hi , I get a calculation error if I choose candle mode Kantan Ashi and create an alert for Trend catcher up or down. The alert gets stopped automatically. Any idea?
Thanks

[indigo cradle]

Do you have any SR mode enabled?

[digital widget]

Breakout

[indigo cradle]

Ah yes

When you set the alert

Ensure that's disabled

And that'll fix your issue 😊

[digital widget]

Why is that?

[indigo cradle]

Breakout zones are a little chunky on computation

So TV has limits in place

[digital widget]

Yes it fixed it. Thanks

[rare cove]

how to select the correct length for oscillator?
for example, I trade 5 minutes and length 17 looks too long. Maybe there are recommendations for choosing values on timeframes?

[inland gust]

I dont have lux algo option, I've already try to refresh

[plain shale]

Are you maybe working on any kind of alarms/signals that would not make it necessary to have trading view pro?

[indigo cradle]

Have you connected your accounts?

[indigo cradle]

We have our all in one alarms currently

[indigo cradle]

Choosing an oscillator length is very personal depending on how you use it but we may work on some resources so help users adjust

[plain shale]

but I need TV pro to use more than one

[inland gust]

How do I do that?

[vital oriole]

which option will appear on the chart (Sell / Buy ) when you enable above options

[indigo cradle]

When you signed up for Lux you would have got a confirmation email

There you connected your discord

And you should also be able to connect your TV account

[indigo cradle]

What alert are you trying to make?

[vital oriole]

Trying to min the alerts.. Just want the one, which have a indication on TV

Example, the above alert comes with which option

[indigo cradle]

So you just want alerts on signals?

[vital oriole]

Yup

[indigo cradle]

You just need the top 4

[vital oriole]

thanks

[inland gust]

Yes and I clicked on connect accounts but still doesn't show "invite only scrips"

[indigo cradle]

What's your Tv username?

[inland gust]

Ignacio

[indigo cradle]

I see that account has access, are you able to send a screenshot of your profile just so I can verify

[indigo cradle]

So I see there

Your username isn't Ignacio

It's Ignacio16he and then it continues

That's your username

What's that full username?

[indigo cradle]

Perfect so give [e-mail] an email and tell them your username is that 😊

[inland gust]

Ok

[worldly radish]

hi just purchased the lifetime deal and authorised this and trading view. is there anything else i have to do

[indigo cradle]

Welcome 😊

You're all good to go!

[keen grail]

Hi is there anything wrong with trading view n luz indicators on mobile app? It keeps crash and just reset the settings

[vale marsh]

does LUX have merch

[indigo cradle]

Not yet 😉 You want tshirts?

[worn void]

Hi. Why is Optibot sensitivity on eth 4hr different to what the optimum is on the dashboard? Optibot has it as 25. The dashboard has it at 23. Which one please? Thank you

[indigo cradle]

They are different approaches to optimisation we'd recommend using Optibot

[worn void]

Thank you

[analog jungle]

hello , what timeframe do you recommend for long term trade (BTC) 4h vs 1h?

if there's any doc talking about that

[indigo cradle]

The higher the timeframe in general it's easier to trade 🙂

[analog jungle]

thank you

[boreal sandal]

Hello. So I've noticed something. I get different chart views/results when looking at the TradingView on desktop compared to the TradingView on mobile.

It's like it's one or two bars off when looking at the 5 minute. Haven't looked at other time frames though.

[indigo cradle]

You'll most likely have different settings open there

[eternal parcel]

I am more often getting this error , what to do to avoid this?

[indigo cradle]

are you using breakout zones?

[icy apex]

@indigo cradle any chance to get Lux volatility value/change from Lux Algo Premium as a placeholder in alert webhook ?

[indigo cradle]

Not from within Lux Algo itself im afraid

You'd need that from the Lux Stats

[icy apex]

ok, got it... like this...
What will be a placeholders variables for value?

[vale marsh]

hoodies

[indigo cradle]

It would depend what you want the alert to do really

[indigo cradle]

Will reach out to Gucci for a collab

[unique flare]

Hi there, does the buy and sell signals work on all pairs in your watch list? Currently I’m only getting GBPJPY

[indigo cradle]

They will do yes 🙂

[vale marsh]

lmao

[icy apex]

nope I mean {{plot("Volatility")}} or so @indigo cradle

[unique flare]

Mine isn’t working, any advice?

[indigo cradle]

It would be {{plot("Statistic")}}

[indigo cradle]

Where abouts?

In discord?

[unique flare]

I’m also speaking of the actual labels that say buy/sell

[indigo cradle]

I'm a little confused

Do you have a screenshot

[unique flare]

On the trading view program, on my charts with the lux algo indicator it says buy and sell do we get those signals or do we have to be on the charts when they come up?

[indigo cradle]

You'd need to set alerts if you want to be alerted

!alerts

[jaunty perch]

How to set up your own custom alerts in TradingView: https://docs.luxalgo.com/lux-algo-premium-indicators/setting-up-alerts-on-tradingview

[indigo cradle]

This will appear then 🙂

[unique flare]

Is there a video showing how to do this? I’m really having trouble figuring it out

[indigo cradle]

I'm not too sure what exactly you're asking

Are you wanting this to send you a notification?

[hasty orchid]

Yes, on discord. It is working now. Thx

[unique flare]

Yes, when the strong buy/ Sell signal comes up i would like it to notify me

[indigo cradle]

!alerts

[jaunty perch]

How to set up your own custom alerts in TradingView: https://docs.luxalgo.com/lux-algo-premium-indicators/setting-up-alerts-on-tradingview

[echo edge]

how about the X

[hasty orchid]

Yes, on discord. It is working now. Thx

[indigo cradle]

That's an exit signal 🙂

[echo edge]

will there be alerts

[indigo cradle]

You can make alerts for this 🙂

Scroll to the bottom of lux settings

[echo edge]

nice

[indigo cradle]

You'll see boxes for exits

[unique flare]

Ill watch it again lol

[echo edge]

normally we refer to the 5 days chart or the 1 month charts

as in which 1

[indigo cradle]

You can refer to the timeframe of your choice really

1 month however is a massive massive timeframe

[echo edge]

👍

[unique flare]

Gecko, I am in the create alert setting and i see under "condition" can i select Strong Buy AND Sell or just one of the other. Its only giving me the option to select one of them

[indigo cradle]

You can select any confirmation

[unique flare]

What about timeframe or will it alert on any timeframe?

[indigo cradle]

it will alert on the timeframe you have open when you set it

e.g. if youre on the 15m when you set the alert the alert is set for the 15m

[unique flare]

Okay great thank YOU!!!!

[eternal parcel]

Yes

[jaunty perch]

Hi

3 days ago i bought the Luxalgo premium suscription for one year. Now im seeing the romotion for the lifetime deal. Can i get refund for the one year plan and get the lifetime deal ?

[night beacon]

Hi @jaunty perch,
Please email [e-mail] for any order enquiries and they will assist on the same day.

[jaunty perch]

i would love to get the lifetime deal

[wanton knot]

You can simply dm Gecko

[indigo cradle]

!upgrade

[jaunty perch]

You can upgrade your subscription by logging in to your customer account at: https://luxalgo.chargebeeportal.com/

Once logged in, click your account, click on your membership, and select 'Edit Subscription'.

From here you can select your upgraded plan of choice from the blue drop down menu, see the prorated charge, and click 'Update Subscription' to complete the process.

[indigo cradle]

If you upgrade here you'll be prorated 😊

@jaunty perch

[jaunty perch]

thanks i will tchek it now

[crisp knoll]

I watched this video - https://www.youtube.com/watch?v=wkruvBBeXn8 that was talking about how to best set your sensitivity levels. In the video, it said that for specific symbols that you had determined what the best settings were. I couldn't tell from the video where in your discord channel that information was and I couldn't find it. Could you tell me where to find it?

[jaunty perch]

Ok i just did it

very nice

thank you

[indigo cradle]

Those would be Optibot channels for example #797529919499272224

[crisp knoll]

I'm new to Lux. I don't know what you mean by that, I was looking for the list of settings by symbol that they talked about at 9:46 in the video. If using optibot is a better approach, where would I plug that into trading view. I don't see an option for that in settings.

[karmic creek]

Any support on?

[crisp knoll]

ok, I just read about optibot. I'll take a look at it.

I found everything I need, thanks

[indigo cradle]

Hi 🙂

[crisp knoll]

One more question, I see that settings change over time which makes sense. When I update the sensitivity settings, do I need to recreate the alerts that I have on that symbol?

[raw yoke]

I mean yeah so it can reflect that setting lol

[indigo cradle]

You would do 🤝

[crisp knoll]

thanks

[shell lily]

sorry if that question was asked before but is there a way to get notified on discord for signals (for example strong buys or sells)

[little agate]

You could use the Live Crypto Bot Scanner

[unique flare]

What does the black x mean? I’m seeing it not all of a sudden

[unique flare]

Yes, it’s under the alert link he sent me earlier. If you need help dm me

[indigo cradle]

That's an exit signal

[jaunty perch]

Hi, does anyone knows if I can change the user name from luxalgo to connect with trading view?

@indigo cradle

[indigo cradle]

You can but you'll need to email [e-mail] and they can swap those ☺️

[jaunty perch]

okay thanks, I already sent a mail, I'll wait for the reply

Message #🤝support

[unique flare]

@indigo cradle Once the buy/sell signal goes off, do you recommend waiting for the trend line to change colour before entering?

[indigo cradle]

This is a valid option yes 🙂

[unique flare]

do you recommend any other confluence?

[indigo cradle]

Have you seen any of my strategies? 🙂

Those show some nice examples

[unique flare]

I havent but i will on youtube!

My friend is here with me he has a lifetime membership he doesn't have the VIP access on the discord what does he do?

[feral lava]

!discordaccess

[jaunty perch]

Find your Subscription Confirmation email, click "Connect Accounts" and then "Authorize" your Discord and you'll be in VIP chats automatically.

[feral lava]

@unique flare

If that doesn’t work, email [e-mail]

[eternal parcel]

How to download LUX Metrics Premium indiator?

this mentioned in one of the startergy videos

[feral lava]

It’s called Lux Statistics now @eternal parcel

[tribal finch]

Hmm so I bought the year subscription a few weeks ago, and now I bought the lifetime one under the same email. Is there a way to get a refund for the time I didn't use on the Yearly Subscription? And is there any issues linking the new one to the same account that anyone has noticed?

[night beacon]

Hi @tribal finch,
Please email [e-mail] for any order enquiries and they will assist on the same day.

[hot bramble]

Hey guys! Happy thanksgiving

I want to set alerts for buy/sell signals on AMD with one set of sensitivity settings, and TSLA with different settings.

If I set the alert with lets say [AMD settings] on AMD, and then change the settings for TLSA and set the alert with [TSLA settings] will the two interfere with each other? As in, will the updated settings for TSLA now interfere with the alert settings I used for AMD?

[feral lava]

!upgrade

[jaunty perch]

You can upgrade your subscription by logging in to your customer account at: https://luxalgo.chargebeeportal.com/

Once logged in, click your account, click on your membership, and select 'Edit Subscription'.

From here you can select your upgraded plan of choice from the blue drop down menu, see the prorated charge, and click 'Update Subscription' to complete the process.

[night beacon]

How are prorated charges calculated?

Read here regarding prorated charges: https://docs.luxalgo.com/faq#how-are-prorated-charges-calculated

[tribal finch]

ya I a bit Fomo'ed into it, its already done.

[feral lava]

If you purchased outright without upgrading - you can email [e-mail] and they’ll look into giving a prorated refund for you!

[tribal finch]

Ok thanks!

[leaden lodge]

Hello,
This is my first comment with lux algo and i was wondering what us the difference between signals that we can get from the scanner and the signals that we can get from lux Algo using the alert on trading view.

[gritty dove]

Can I set buy sell allerts on pivot

?

[spice rampart]

Hi- should the pattern appear in solid lines or dashed line like picture below ?

[void steeple]

So what to do here?
Sell or buy? The algo shows two conflicting messages

[indigo cradle]

!visible

[jaunty perch]

Our Discord Market Scanner alerts all use the following:

• Default Lux Algo (V4 inputs).
• Normal trading hours (no extended hours)
• Main exchanges / brokers such as NASDAQ / TVC / FXCM / OANDA / COINBASE / BINANCE

If you have created your own, custom TradingView alerts, be aware they are set per the exact settings you had at the time you set those alert(s).

[indigo cradle]

That's up to you really 🙂 tradingviews built in is quite laggy

[indigo cradle]

If a pattern is detected it should be solid lines

You see a dashed line as the is a Ihs and the neckline is a dashed line

[void steeple]

What do you mean ? Can you please send a photo of what you are trying to explain to me?

[indigo cradle]

This was a reply to another question from a user 🙂

However if a pattern is not detected it'll show dashed lines

When a pattern is detected the likes will go solid

And it'll tell you the pattern in the dashboard