🤝support

[fading imp]

You can invalidate a strategy if a certain conditions happens, but you cannot have strategy B not open a trade if conditions are true just because strategy A has an open trade. Each strategy will work independently of each other.

Depending on your conditions, you could try using the conditions of strategy B as invalidate. You would need to experiment with this.

You can read about invalidation here: https://docs.luxalgo.com/docs/algos/alert-scripting/operators#inline-invalidation

[raven thunder]

I see, thank you so much for your reply!

[fading imp]

Hi there - you could use the 'or' operator.

For example (bullish):
bullish neo and bullish smart trail or bullish neo and smart trail switch bullish

You can find the placeholder documentation here:
alert scripting - https://docs.luxalgo.com/docs/algos/alert-scripting/placeholders#signals-%26-overlays-placeholders
strategy scripting - https://docs.luxalgo.com/docs/ai-backtesting/backtesters/strategy-scripting/placeholders#backtester-s%26o-trigger-placeholders

[slender nacelle]

This can be done in a table (as before), I don’t know how to program and it’s difficult for me to figure this out.

[fading imp]

Just taken a look at the strategy and its using CL1 ticker with the data provider: NYMEX

[fading imp]

I'm not sure what you mean by table? You'd need to refer to the placeholder documentation i provided here: #🤝support message

We have sample scripting channels to view to understand how other alerts have been created to give you an idea here:
https://discord.com/channels/641770286638694402/1325920853682159667
https://discord.com/channels/641770286638694402/1398022167198961664

[amber widget]

@fading imp this one makes more sense, how did u generate it? Can you help me with it?

[fading imp]

I didn't change anything in the strategy, i just used the ticker and data provider used by the AI (see screenshot)

[slender nacelle]

Now I'm doing this: Smart Trail Crossing Bullish Step 1, Neo Cloud Bullish Step 2. Where do I put "OR"?

[fading imp]

I was talking about alert scripting not custom alert. For custom alerts you would need to create 2 alerts for your bullish conditions and 2 alerts for your bearish conditions for both scenarios.

For example (bullish conditions):

• alert 1) bullish neo cloud / bullish smart trail
• alert 2) bullish neo cloud / smart trail switch bullish

Alert 1 will alert you when both the neo cloud/smart trail turn bullish at same time
alert 2 will alert you when the smart trail turns bullish whilst the neocloud is already bullish

You can use the highlight on chart bar which will show you when an alert would of been triggered in the form of a little blue dot

[amber widget]

ok, got u, tqvm

[fading imp]

No problem at all, have a great day 🙂

[slender nacelle]

Thank you. I'll try writing it now. I've never done this before. Maybe you know where there's a similar example? I'm asking because I don't understand English and it's hard for me to read everything. I hope you understand.

[fading imp]

I understand, it just takes a little time and practice to get familiar with creating alerts. We have a sample custom alert channel here:
https://discord.com/channels/641770286638694402/1455570513052303582

You'll be able to view other custom alerts and how they've been created to give you ideas when creating your own or decide to copy one of the examples posted

[slender nacelle]

Thanks Danny, I'll try it now, it's very difficult for me.

[little bone]

Where I can find information about limits :<

[fading imp]

There is plans at a future date to be able to up credits but as of now Ultimate members get 25,000 credits to use per month which covers Quant and AI Backtesting Assistant, whereas Premium members get 5,000.

Just like any other AI - there is a limit as to how much you can use them

[little bone]

and where I can track my credit usage?

[fading imp]

You will see it in the top right corner when using Quant/AI Assistant
(see screenshot for reference)

[little bone]

och okay thanks!

[charred pebble]

Company, tell me, does this company here allow fully automated trading? Including a profitable trading strategy?

[fading imp]

Whilst our backtesters can support automation and our AI backtesting assistant can fetch you strategies from millions, it is down to the individual to assess any strategy they fetch or create using our products before using it in LIVE trading conditions.

We do not specifically provide you with a profitable trading strategy but you can ask the AI to fetch you strategies based on the conditions you'd like it to use with our toolkits.

You can find more information regarding our AI here:
AI Backtesting Assistant - https://docs.luxalgo.com/docs/ai-backtesting/introduction
Quant - https://docs.luxalgo.com/docs/quant/introduction

[charred pebble]

Yes, my question is, but is the Dill fully automatic?

Yes, my question is, but is the Dill fully automatic?

I need to know, does your trading allow for fully automated trading or is there a need for manual trading?

[fading imp]

I'm not sure what you mean by dill? But our backtesters can be automated via webhooks. You can view our AI alerts documentation here: https://docs.luxalgo.com/docs/ai-strategy-alerts/introduction

As mentioned previously, you can design strategies then fully automate them via webhooks should you wish. Viewing the documentation and videos provided will help clear up any questions you may have on automation

[charred pebble]

Dill= Trade

[torpid relic]

I tried to setup the TV alert to traderspost but I got this error. Does anyone know what I Need to change.

[fading imp]

If you are using TradingView to send alerts from the backtester, you will only need the base TV alert message from Traderspost to make this work. I think it looks like this:

    "ticker": "{{ticker}}",
    "action": "{{strategy.order.action}}",
    "sentiment": "{{strategy.market_position}}",
    "quantity": "{{strategy.order.contracts}}",
    "price": "{{close}}",
    "time": "{{timenow}}",
    "interval": "{{interval}}"
}```

- if the source of the alerts is from TradingView, use the TradingView message from Traderspost. 
- If the source of the alerts is from the AI alerts, use the LuxAlgo message for Traderspost, which is the one using square brackets []

[torpid relic]

Thank you

[deft cradle]

So far I have tried 4 back testing strategies but only one provides any metrics. Why is this?

[fading imp]

Hi there - ensure you have enabled all the relevant features within that scripted strategy.

For example: if you are using the S&O LUCID and your scripted strategy uses the Neo Cloud - Ensure you have enabled the Neo Cloud in the S&O toolkit

If you share some of the scripts you have tried, i can try guide you further

[unreal egret]

It was recommended that I email [e-mail] to have a human look at my account issue. After doing that and going back and forth numerous times, the latest email said my issue requires human intervention and suggests I send an email to the same exact email address that I’ve been communicating with([e-mail]).

How do I get a human involved to take a look at my issue? I can forward the email string to whoever you recommend.

[fading imp]

Hi there - you need to speak to Customer Service for any account issues, have you asked for a human agent via Email or you can try using the little blue chat widget (bottom right) on the website too.

For your privacy and security, we cannot access any account details here on Discord

[unreal egret]

Yes I asked for a human in the initial email and thought a human had responded. Turns out it was an AI Agent responding. And that agent is recommending I communicate with a human by sending an email to the exact same email address that the AI Agent responds from. So I’m stuck in a loop, not able to get a human involved in the way you told me to. Which is why I asked for someone’s actual work email address to forward the thread to.

[sage plaza]

Look gmoney, its still nighttime in US so from experience someone will get to you

[fading imp]

After you ask for a human via email, someone will get back to you. Please bare in mind that its still early morning in the US right now but when someone is available, they'll respond

Those are the only two ways to contact Customer Service, either by email: [e-mail] or using the little blue chat widget on website. There isn't any other way to communicate with Customer Service

[gritty walrus]

Does this mean I've ran out of tokens for Quant?

[fading imp]

That is correct, credits are reset at the end of each month. Ultimate members get 25,000 a month

[gritty walrus]

Damn I've burned through those 25,00 quickly 😅

Thank you!

[acoustic flax]

Can someone help me with automated trading? I set up a strategy + alert + webhook yesterday and connected it to traders post but no trades have been taken overnight. Do the automated trades only take place during market hours?

[uneven carbon]

did your setup have any trades?

[acoustic flax]

Nope

Oh you mean through history? Yes 52

[uneven carbon]

since you set up the alert

[acoustic flax]

But none overnight

No it hasn’t

I see what you’re saying

[uneven carbon]

alerts will be sent for new trades, not for historical trades

[acoustic flax]

Ty

[true bay]

An unknown error occured, if it persists please reach out to our discord i keep getting this error on quant

[uneven carbon]

hello, do you have any credits left?

[true bay]

i have 310

[uneven carbon]

it might be due to this, the most recent question/query would use more tokens than what you have left

[true bay]

how do i buy more

[uneven carbon]

at the moment this is not possible, but it might be an option in the future. the credits renew at the end of the month though

[true bay]

oh thanks for the help though

[solemn locust]

Hey everyone, I’m seeing a consistent discrepancy in my token balance and wanted to see if this is a known issue for those using the LuxAlgo AI/Quant setup.

I’ve been tracking my balance manually because there is no usage history/tab available on my dashboard to audit the deductions. I’m noticing that when I end a session and log back in later, my token count has dropped significantly—even though I have no alerts, webhooks, or background strategies active while I'm offline.

The Problem: Balance at the start of a new session is lower than the previous logout (phantom deductions).

The Constraint: I have zero visibility into my usage logs, so I can't see what is triggering these "between-session" costs.

My Setup: Mac (macOS) using Google Chrome.

Is there a known sync bug where the Quant/AI engine double-deducts tokens upon session refresh or browser login?

@LuxAlgo Support — could someone please audit my account logs? Since I can't track this myself, I need to understand why the balance is shifting while the platform is closed. Thanks

[deep dock]

Hey there, thanks for the feedback, can you send over your Lux email to my DM please

[fading ore]

Hello team, Is it possible to get the neo values sent in alert / webhook ? I've been looking in the docs and doing some test, but can't seem to figure it out... Thanks !

[uneven carbon]

how are you trying to set up alerts?

[fading ore]

Hey caca, i may have found a post just now that might help me set it up, will give that try. I'll keep you updated. Thanks for the fast response.

Oh, actually not. Thats another guy who tried it 😄

I don't really care how to set the alerts... custom any, confirmation, json.. ... , just as long as i get the values .. 😄

So.. should be any alert, neo_lead / lag.. json format .....

[uneven carbon]

you can try with any alert function call messages, you have {neo_lead} and {neo_lag} as placeholders for their values https://docs.luxalgo.com/docs/algos/signals-overlays/alerts#any-alert-function-call-message

[fading ore]

https://docs.luxalgo.com/docs/algos/signals-overlays/alerts#any-alert-function-call-message

ah..

[deep dock]

Did someone say NeoCloud?

@fading ore

My favorite

[nimble spoke]

Neat work. How do I set this up? any guidence is much appreciated

[uneven carbon]

what are you trying to set up?

[arctic radish]

Hey if someone isn’t using their quant tokens can they be transferred to another user who would use them?

Who the fuck are you?

[uneven carbon]

this is not possible

[arctic radish]

Can we have more tokens to continue development?

[uneven carbon]

the tokens are 25k for each user (ultimate) and they renew at the beginning of each month

[arctic radish]

https://tenor.com/view/you-got-any-gif-26357631

But Quant had hiccups and malfunctions and I burnt my credits getting it to work right

[uneven carbon]

I also burned my credits for it, and did not get anything extra either, but it can be from case to case. you can email the team at [e-mail] and they can review

[arctic radish]

U know u got 100k tokens lol

[uneven carbon]

say no more 😂

[velvet hearth]

Hi quick question for the alerts, as I was still running old backtesters, I am trying to create an alert but the : {sl} isn't returning the SL value from the S&O backtester. Also is it possible that there is a problem with one of the closing string box of the indicator? As I make my alert and put buy / close in the boxes, the alert appear and as it is netting (going from sell to buy or vice versa) there is only 2 Buy alerts, or 2 sell alerts, instead of 1 buy 1 close alerts. Can you help me please

[uneven carbon]

how are you trying to get the {sl}? can you share screenshots?

[kind nacelle]

When setting up the back testing on Tradingview. It says to add luxalgo signal & overlay , and enable the relevant features. How do I know what to enable and what to set it to? Maybe I am missing where it lays out the settings. Just got the unlimited for a year today

[uneven carbon]

hello, are you a subscriber?

[kind nacelle]

Yes. I just got the ultimate plan today

[uneven carbon]

please connect your discord https://docs.luxalgo.com/docs/getting-started/community#exclusive-roles

[kind nacelle]

I just realized

[kind nacelle]

Just did

[uneven carbon]

great. you can follow this guide that will clarify things for you in regards with the replication on TV #1472977843880198307

[vapid veldt]

@uneven carbon what is the status of topping up?

[uneven carbon]

hello, not sure what status you're talking about?

[vapid veldt]

topping up credits...

[uneven carbon]

we won't know, but please keep an eye on #🔊announcements

[vapid veldt]

okay

[kind nacelle]

I am still stuck. That list explains what the code is referring to with those placeholders but I can see where it says where to enable them on the other scripts.

By other scripts I mean the S&O , or the PAC

[deep dock]

This might help with LUCID Connectors for replication.
Jacob has a workshop to help with the replication process here:
https://youtu.be/xvGz62tf0YI?si=DHmLszsllnslZMEv
I have also conducted a few live streams that I walk through the process of prompting, fetching, and replicating Ai Strategies, with LUCID connectors:
#1398053540559327414 message
#1398053540559327414 message
#1398053540559327414 message
#1398053540559327414 message

[kind nacelle]

Thank you sir lol I am way better at learning coding from a video.

[jaunty perch]

hi guys, to be honest, i am a bit frustrated. Paying quite some money 2 months now with the ultimate payments, credits are gone in like 3 or 4 evenings max and this is for the whole month. begging for more because quite some time the platform (quant for example) is not analising. Or finding strategies, not finding, cannot be improved because the platform isn't working again. Then this strategie for example: stop loss, not possible (after hours of trying and talking to IA) (BTCUSD|60|LONG=CONFNormBr&HWb50|SHORT=CONFNormBl&HWa50|EXIT=CONFBltExt). Also quite some strategies aren't performing in backtesting what luxalgo is promising, also analysed that hell out if it together with support in the chat. Again, pretty frustrated and not feeling getting anywhere. Than the standard answers in the luxalgo portal: so sorry, trying our best, working on it, credit sales depertment. At this moment, feels like a scam

[uneven carbon]

hello, the credits are shared between the AI assistant and quant
in regards with the AI assistant, you need to ensure you are on binance spot datafeed, that's the datafeed that's being used by the AI assistant.

not all the strategies are coming with a stop loss in place, but you can take them further and optimize them fit your needs https://docs.luxalgo.com/docs/ai-backtesting/introduction#what-tickers-and-timeframes-are-backtested:crypto

Quant will not find strategies for you, Quant is creating pinescript code (indicators for you)

[jaunty perch]

oke thx for half answers my questions and not getting into my frustration at all. What about my credits now that I payed for and NOT getting back? What about a platform that isn't working several times, and still isn't with Quant for improving scripts and backtesting results aren't within reach of luxalgo is promosing? This is not helping man.

[uneven carbon]

that is incorrect, Quant does not have access to any of the premium toolkits, Quant is unable to make improvements on the premium toolkits (or any strategies that utilize the premium toolkits)

[jaunty perch]

I am not talking about premium toolkits, I am talking about pine code that is created with Quant, that I tried to improve, see support ticket your colleague said: will send that to the dev team. And again, what about the rest, this is 1 of my problems and you seem to ignore the rest, why is that?

[uneven carbon]

there were improvements that were made, I believe the error you had was because you had no credits left. nobody is ignoring anything

[jaunty perch]

i believe??? you can see that that isn't the case, it is your system right? And I still do have credits at this moment, no so much and not enough for the rest of the month, and you are not getting into that. Why paying per month if you can only use it for max 4 evenings??

[slender shard]

@uneven carbon , In the S&O backtester, can we have separate alerts fired specifically on Buy/Sell separate from Exit Long/Exit Short ?

[uneven carbon]

I do not know, but most of the users have that error when they ran out of credits. you can email the support team for further clarifications, we have no access to anyone's data via discord. [e-mail]

[uneven carbon]

no, if an event happens the alert associated with that event will fire.

[jaunty perch]

tested but not working

ok clear, thx for responding, but not helping getting trust in this platform. Feels like beta and not a platform is worth the payments.

[uneven carbon]

yes, it is Beta and it's mentioned on the website Quant it's in Beta.
in terms of the value, the ultimate package only had the backtesters on to begin with, both AI assistant and Quant were added on with no change in price

[jaunty perch]

not only quant, also AI backtesting

[uneven carbon]

what is the issue with the AI assistant?

[jaunty perch]

playing stupid? it is oke. If someone asks me about luxalgo, I think you know the answer.

[uneven carbon]

you're claiming you have issues with the AI assistant, we cannot look into this without having evidence of them

[kind nacelle]

Is there some list that shows you when a feature is used, where it's located to enable it ? Like a quick reference guide? The video is good and all but the specific thing that it's calling in my code isn't in the video.

[uneven carbon]

what specific thing are you referring to?

[kind nacelle]

Bearish_OB_enetered
Trend_strength_ranging
Hyperwave_above_80

I think I got the order block figured out but I see nothing about the hyperwave or the trend strength

@uneven carbon

[uneven carbon]

you don't need to enable any relevant features on this instance, you just need to connect your LUCID connectors

[kind nacelle]

Then I have something else wrong I guess. The back testing isn't showing any data. I have the electronic trading hours set and the timeframe is the same as the strat calls for.

[uneven carbon]

sure, go through the guides that were sent to you above for the fix. most likely you did not connect the LUCID connectors properly, an easy to do mistake

#🤝support message
#🤝support message

[kind nacelle]

I thought I did but I'll double check. Also , is there a list that tells you when a relevant feature is needed to be enabled where it is located in the settings?

[uneven carbon]

as explained in this guide here #🤝support message

[plush slate]

Hey man, so I went in a removed my watchlist alert and added the same alert to the individual instruments and I'm still getting trades triggered without the custom alert condition being met. Happened for three stocks today. Screenshots attached.

[deep dock]

what are the custom alerts conditions for this?

[plush slate]

just reversals and confluence:

Oscilator Matrix

https://www.tradingview.com/chart/6EamP0Df/

[deep dock]

we will look at this is a bit, thx

[plush slate]

thank you

[deep dock]

you have custom alerts and alert scripting on same chart?
Please test TV Alert Panel alerts with one set of alerts on the chart please

[plush slate]

ok, will do. I it is possible to do both at the same time though yes?

[rose pecan]

Hi, Please the free MT4 version of the LuxAlgo support and resistance with breaks sometimes does not appear when loaded on MT4 offline renko charts - For example, please see the two attached screenshots showing the indicator appearing on the offline chart for GBPJPY but not appearing on the offline chart for XAUUSD. Kindly help to fix this issue and revert?? Thanks

[slim forge]

Is this to be paid extra or included ?

[deep dock]

We will need to look at this for renko charts which may lead to discrepancies…

[deep dock]

All free indicators listed in our library here https://www.luxalgo.com/library/

[deep dock]

Not recommended on same chart at same time. You can save one set of alerts and then reset the chart settings for the 2nd set to be saved.

[plush slate]

ok, I thought you had said this:

[rose pecan]

Thanks. Does this mean this issue will be fixed??

[deep dock]

Hope so
We will look at this

[wary ermine]

cannot use QUANT anymore why? please help

[rose pecan]

Thank you very much. I await your feedback in this regard

[teal slate]

Hey there, I have some promising strats I like to fire on an account using a 3rd party trade automator but it seems I can't get them to talk with each other after using {{strategy.order.alert_message}} in the message field and custom webhook to take the trade. Any guidance on what I can do to troubleshoot

[deep dock]

It just depends on the 3rd party bridge and how they need the webhooks sent to them, each 3rd party is unique, thereby need some trial and error

Which one are you trying to use?

[hardy jolt]

Any admins available for a support ticket?

[deep dock]

@teal slate Here are a few ways:
#🔥ai-resources message
#🧬ai-chat message
#🔥ai-resources message
#🧬ai-chat message
#🤝support message

[deep dock]

what can we do for you? you can just post and we can take a look when we are available here

[hardy jolt]

I'm not sure if it can be done. I was wondering if I could refund the yearly membership that I purchased on the sale.

My monthly membership has not expired yet.

[deep dock]

Please send email to account support please:
[e-mail]

They should able to review and let you know how to proceed

[hazy flower]

I can't use quant ? I was using it first and now it says reach out to support. I have a lifetime membership. Thank you

[deep dock]

is this the first time you logged into the website to use Quant or Ai Assistant?

[hazy flower]

yes

[deep dock]

Is this the first time you looged into the website since you are lifetimer?

[hazy flower]

to website yes

[deep dock]

ok got it, do me a favor, send an email ticket to: [e-mail]
And mention you are a lifetimer, and I will send them a note to look for your email.

[hazy flower]

ok

[waxen kite]

Hi, do you have example about using 'Any Alert()''s Custom Alert Creator or Scripted Alert to cover Trend Catcher Up/Down and Trend Tracer Up/Down?

[fading imp]

Feel free to take a look in our alert sample channels here:
https://discord.com/channels/641770286638694402/1398022167198961664
https://discord.com/channels/641770286638694402/1325920853682159667
https://discord.com/channels/641770286638694402/1455570513052303582

[gritty walrus]

qq - How do the tokens work? Is it the amount of lines Quant writes within the code you're creating that reduces the tokens? Only been using it for around 4-5 days on Ultimate and have gone through 25,000. Just want to understand how they're used!

[rose pecan]

Hi, Kindly provide update on this matter?? Thanks

[fading imp]

There is no documentation as to the exact calculation as to how the tokens are reduced. However, each message will deduct tokens.

The team is currently exploring ways to optimise the usage credit consumption as token consumption was already drastically improved in a recent update along with the performance - #🔊announcements message

Like any other AI's, you can use up all your credits if you are conversing with Quant frequently and at length or doing complex pinescript

In the future, there will be an option to add more usage to the monthly credits. As of now, once you run out of tokens, you will have to wait till the end of the month before they are replenished. Ultimate members get 25,000 whereas Premium members get 5,000

[fading imp]

Hi there - using non traditional charts can always lead to discrepancies, just like using Renko/HA candles on TradingView too. I believe Micky mentioned this too here: #🤝support message

The developers main priority is the exclusive toolkits/quant/Ai backtesting assistant for the subscribing members, there is no ETA on when or if the free indicators for various platforms will be updated

[rose pecan]

ok. Thanks

[strong venture]

Guys, on which charts for forex we have to rely on backtesting strategies, because i have different results(a lot) on a different broker charts

[fading imp]

Try to use a data provider what closely resembles your actual mt4/mt5 price.

I personally always use FXCM/OANDA for the data provider when backtesting forex strategies

[strong venture]

but theres no info which chart was used by AI? because i never have same amount of trades on forex when i backtest.

[fading imp]

Please bare in mind that the strategy results will have some deviation in the results from the market data we use compared to TradingView. It won't be exactly what is stated by the AI but will be close.

If the results for a specific strategy is wildly different as to what the AI has stated, you can share screenshots of the results and I can forward it to the team

[umbral copper]

Hi team, can you share some link through which i could see toutorial "how to use Oscillator Matrix"

[fading imp]

You can see our documentation for Oscillator Matrix which includes a video here: https://docs.luxalgo.com/docs/algos/oscillator-matrix/introduction

You can also take a look at our previously recorded community live streams which are all titled so you can locate streams relating to the subject you wish to learn (IE: Oscillator Matrix). This channel can be located here: https://discord.com/channels/641770286638694402/1199356285813006367

[velvet elbow]

Hi, can you please provide an update? Very much appreciated

[fading imp]

We will let you know once there is any updates from the team, until then we appreciate your patience

[velvet elbow]

Thank you, should I just watch in this channel for when my name gets tagged for updates?

[fading imp]

no need to watch the channel, if your awaiting feedback from an issue you've raised with one of my colleagues - we will tag you when we hear from the team regarding it

[arctic radish]

any chance the higher ups will offer a way to top off our credits back to 25k? I like coding like this and I don't mind paying a smidgen like I do with mid journey

[uneven carbon]

the credits renew at the end of the month. in regards with topups, the team is exploring this option

[slender shard]

@uneven carbon , I am using Ninja Trader to handle SL, and Trailing stop and connected to Ninja Via Cross Trade. I am facing an issue where TV is generating single alert for long and short position but because SL and Trail Stop Loss is handled via Ninja , TV is not in Sync. Due to this Ninja consider an extra position. Do you know if this can be handled . I don't this this is a unique problem and must be faced by others who are trying to automate.

[uneven carbon]

if you do this via TV you need to also enable SL/TP and trailing stop via TV

[slender shard]

@uneven carbon , The reason I am doing is because LuxAlgo doesn't have the dynamic SL and Trailing stops.

[uneven carbon]

we do have trailing SL

[slender shard]

@uneven carbon I am looking to start the Trail stop (40 points) once the TP1 is executed. What I am seeing in my strategy is that Position move in my favor ( Favorable Excursion) later only to revert back to original SL. My initial SL needs to be wide enough to handle whipsaws but once certain levels are achieved I need narrow down the SL via trailing stop.

[uneven carbon]

this is not possible to do with any backtesters on tradingview I think, the logic needs to be implemented elsewhere

[velvet hearth]

Hi, thank you for getting back this is an example of what i get from the wrong message I get through : "{{strategy.order.action}}" instead of "close_buy" it sends "sell"

for the {sl}, I was writing both : {sl} and/or {{sl}} but it wouldn't return a value. I would write the request in the message box of trading view when the alert pop. Or is it a demand that only works if I write it inside the "Backtesting indicator" of LuxAlgo?

[uneven carbon]

yes, that's normal - the backtester will send a sell to close a buy(long position), and send a buy to close a sell(short position)
for the backtesters you will need to write {sl} and placeholders inside the long/short alert message tab https://docs.luxalgo.com/docs/backtesters/alerts

[velvet hearth]

Thank you I will modify the SL and PT strings. and try it tomorrow morning.

To close a buy (long position), doesn't the backtester send one of the strings attached to these fields in the screenshot? If not how can I make it return one of these instead please? I would love it to send a "close position" rather than a signal that gets into an opposite direction please.

[uneven carbon]

whatever message you put in there it will be sent by the backtester when the trigger happens

[velvet hearth]

Thank you, this is what I have put in the backtester too: screenshot. But as you can see on the previous screenshot it still sends the either sell or buy signal rather than close_sell or close_buy.
PS: yes my alert was done and saved after I wrote these messages inside the backtester.

[uneven carbon]

is the webhook receiver accepting close_sell as a command?

[velvet hearth]

the application yes. but when there is an alert I only get the entry in the opposide side instead :/

[uneven carbon]

yes, that's how the backtesters work. is your webhook receiver home made by you or an internet service? if it's home made you can hardcode it to press flatten or close when the "close_sell" webhook is coming through

[unreal egret]

Hi, I am still stuck with the account showing zero tokens, even though I renewed March 3rd and haven't been able to use it since. Rodrigo in support said this issue had been fixed for some of the users and to message here to have someone take a look at mine.

[uneven carbon]

hello, please follow up with Rodrigo, we have no access to anyone's account from discord for security purposes

[last raven]

Hello,

I am using the Smart Trail feature and would like to know how to set up an alert when the Smart Trail line is crossed by price in either direction (bullish or bearish).

Specifically, I would like to trigger an alert when:

Price crosses above the Smart Trail, and

Price crosses below the Smart Trail.

Could you please confirm:

Whether this type of alert can be set directly within the Smart Trail indicator?

If not, what is the correct way to configure this alert in TradingView?

Which alert condition should be selected to capture both bullish and bearish crosses?

Thank you for your assistance.

[fluid dirge]

I saw the video showing how to automate Futures trading using LuxAlgo AI with Tradovate. It was very helpful.
Do you have a similar guide or video that shows how to automate Options trading using LuxAlgo AI strategies?

[deep dock]

We dont have any tutorials for options at the moment

[deep dock]

You can browse through some alert examples here:
#1325920853682159667
#1398022167198961664
#1455570513052303582

[fluid dirge]

Thanks

[deep dock]

These may help as well:
#🤝support message
#🧬ai-chat message
#🧬ai-chat message
#1378367156323881021 message
#🤝support message

[wanton beacon]

Hello all , Can I see a video how to use the LIQUIDITY SENTIMENT PROFILE indicator? I want to understand how to read it. thanks

[deep dock]

For the free indicators in the Libary, we may not have a tutorial on it, but you can search on our YouTube channel, but there is a description and use-case on the indicator page.

https://www.youtube.com/@LuxAlgo/search?query=LIQUIDITY SENTIMENT PROFILE

[wanton beacon]

Thanks!!!

[limber cedar]

Hello, Quant Ultimate members have limited use

[deep dock]

Ultimate subscribers, 25,000 usage credits each month, resets first of the month.
Premium subscribers 5,000
In the future, there will be an option to add more usage to the monthly.
The usage is shared with Quant and AI Backtesting Assistant.

[ruby jacinth]

Hey LuxAlgo team,

Hope you’re all doing well. Congrats on the new AI, Quant. It looks great.

Quick question. Is there any small print around the money-back guarantee?

I’m considering using Quant for a fairly big project but I’m not sure yet if it will be able to handle it. The idea is to build a custom indicator that combines several things, like turning the SFP https://www.luxalgo.com/library/indicator/swing-failure-pattern-sfp/ into a multi-timeframe indicator and adding filters for an ORB strategy based on higher-timeframe trend bias and traps.

I’ve been trying to do this with ChatGPT and I’m halfway there, but after many hours fixing syntax errors I’m pretty burnt out with it.

So before I jump in, I just wanted to understand the terms around the money-back guarantee in case I can’t get the outcome I’m looking for. Also, which plan would you recommend for something like this? I’m not sure how many AI credits a project like this might use.

Appreciate any guidance. Thanks a lot.

[deep dock]

30 day risk free within your first 30 days

[ruby jacinth]

ty

which plan would i need to sign up for?

[deep dock]

#🤝support message

[ruby jacinth]

is 5,000 enough for a project as i have described?

[deep dock]

Not sure, this is solely up to you

[ruby jacinth]

do u have a guide on credits? no idea what 5000 gets you.

enough to build a complex indicator?

with various filters?

MTF

?

[deep dock]

You could test within your first 30 days. Just depends on how in depth your prompts are, and how you converse

[silent snow]

What is the facility of newly added feature quant for newly trader .

Luxalgo mention money back guarantee is it possible to learn the feature in one month

Is it work in all markets like crypto stocks forex commodity

[ruby jacinth]

sadly i've spent 500 credits and 3 hrs on this project so far and it seems as though it has crashed. Just sits in 'Thinking' mode ...

start a new chat? maybe overloaded in the same chat? 3hrs worth of back and fourth?

[deep dock]

because you exhausted your free alotment of 500 credits

[ruby jacinth]

i went ahead and bought the top tier though , $90

[deep dock]

Two things.
Please connect your Discord to the members area.
2nd, are you logged into the correct LuxAlgo account with the email that you subscribed with?

To connect: https://www.luxalgo.com/account/connect-accounts/

re you on Premium or Ultimate plan?

[ruby jacinth]

Ultimate

[deep dock]

ok you should have started with 25k credits, when you subscribed, did you continue with an old chat that you started during a free account?

[ruby jacinth]

i started with 25k ...now used over 500 and the AI froze so ive now started a new chat with a new prompt for same project im workingon, starting from scratch

[deep dock]

you must have chatted long? can you start a new chat? copy the script if you want to continue with that, in the new chat.

Also, your Discord has not been connected to the LuxAlgo exclusive channels yet.
To connect: https://www.luxalgo.com/account/connect-accounts/

[ruby jacinth]

yes, 3hrs trying to get the AI to produce the indicator that im working on.

[deep dock]

ok yea, thats a pretty long chat

start a new one

[ruby jacinth]

ok ive done so

frozen again

[deep dock]

dont forget to connect Discord so you have access to #🔥ai-resources
#🧬ai-chat
@ruby jacinth

[deep dock]

Log off and on?

there are no known issues at the moment

[ruby jacinth]

not coding anything, just dead

[deep dock]

just wait

quant is probably thinking

[ruby jacinth]

ok

[deep dock]

we have to wait a few seconds at times

type "continue" if you need to wake it up

[deep dock]

#🤝support message

[ruby jacinth]

can i connect a TV account that is not connected to my registered email at Discord and Luxalgo, or has to be same email registered TV account?

[deep dock]

Im confused
When you subscribed, you would had provided an email for your LuxAlgo web account, TV User Name, and DIscord User Name

If you want to make changes, you can request at:
[e-mail]

all 3 do not have to have the same email

[ruby jacinth]

just email was required to access the AI Quant tool to get coding ... ive now registered my Discord as you requested. I now need to registered TV account but my personal is a lower tier account, Essential only, where as my work TV account is the top package and i assume would be better to use....but that account is not under my name or email address....so ...

[deep dock]

If you want to make changes, you can request at:
[e-mail]

[ruby jacinth]

no changes needed to make.

ivenot registered a TV account yet

just discord and email

[deep dock]

https://www.luxalgo.com/account/connect-accounts/

[ruby jacinth]

but the TV account i want to use is not registered to my email address

[deep dock]

#🤝support message

If any issue, please send email to support

[ruby jacinth]

all good will do ty

now for some good news! its started to shape up! making some progress! need to be a bit patient with it! 🙂

[deep dock]

nice

[eager jetty]

i have a strategy linked to one eval on traderspost through tradovate. if i wanted to copy trade another account on tradovate, do i have to increase the contract size within the alert strategy to adjust to two evals or keep it the same?

[thorny moon]

I don't think it has anything to do with contract sizes in your strategy, but your trade copier's settings. Best to ask in https://discord.com/channels/641770286638694402/1079878993546858496 or https://discord.com/channels/641770286638694402/1038363244873666571 for other users to chime in.

[eager jetty]

thank you sm

[tender kayak]

I pasted tradingview script code into quant and asked it to modify it, but I can't get the script editor to open

[fading imp]

Have you tried using a prompt such as: 'show in pine editor' - This has worked for me when it hasn't opened the editor before

[tender kayak]

shows it as this

i tried different browser as well

[karmic aurora]

hey, the script from the youtube strat "XAU correlated with DXY" is public? @deep dock

[fading imp]

Not quite sure which video you are referring too but you if its one of the recent Quant videos then you can just use the prompts used in the youtube video or check out our strats/indicator channel here: https://discord.com/channels/641770286638694402/1128499789437354106

[fading imp]

Even with asking it to show in the pine editor prompt?

[misty fulcrum]

Trying to import the Volume Anchored Price Map into Ninja 8.1.6.3 64bit and getting this error message. Is this something that can be fixed?

[fading imp]

Try this prompt 'continue in pine editor' - i just had the same problem then when checking Quant and copy and pasting a tradingview script into it and the pine editor not popping up but that prompt worked

• Can you DM me your LuxAlgo email please and i'll get it sent over to the team to investigate

[waxen kite]

Hi, I cannot find Scripted Alert documentation on the website. The website only has introduction about 'Custom Alert Creator'. So may I ask what is the different?

[waxen kite]

this is regarding S&O indicator

[atomic patrol]

If I run out of the 25k ai credits I have to wait until end of month??

[waxen kite]

So what is Scripted Alert?

[fading imp]

You can find alert scripting documentation here: https://docs.luxalgo.com/docs/algos/alert-scripting/introduction

We also have a sample alert scripting channel to see examples of alerts created via alert scripting to familiarise yourself with how they are achieved for when you come to create your own alerts - https://discord.com/channels/641770286638694402/1325920853682159667

[fading imp]

thats correct, there is plans in future to be able to top up your credits but as of now Ultimate members get 25,000 credits per month and Premium members get 5,000

[waxen kite]

It is very confusing. Do you mean 'Scripted Alert' is the same as 'Custome Alert'?

Alert Scripting, Scirpted Alert, Custom Alert, Any Alert()?

[waxen kite]

Can you see these two options? they are under S&O's any alert() settings. Are they two the same?

[fading imp]

No they are not the same, using the "Scripted Alert" (tickbox) enables your scripted alert condition to be used as an actual TradingView alert for: Alert Scripting

Please refer to the documentation I provided you which also contains a video on how to create alerts via LuxAlgo toolkits - #🤝support message

[waxen kite]

I just watched the video, and the website, tried to find the difference of these two. But I cannot find any content about 'Custom Alert Creator'

[fading imp]

You can find documentation on the custom alert creator here: https://docs.luxalgo.com/docs/algos/signals-overlays/alerts#custom-alert-creator

[waxen kite]

But the 'Alert Scripting' is also about this.

[fading imp]

you do not use the custom alert creator if your using alert scripting, the key is in the name.

Custom alert creator relates to custom alerts whereas scripted alerts relates to alert scripting

[waxen kite]

so confused.

[fading imp]

Please take a look at our sample alert channels to see how they are constructed and familiarise yourself with both custom alert and alert scripting here:
https://discord.com/channels/641770286638694402/1325920853682159667
https://discord.com/channels/641770286638694402/1455570513052303582

[waxen kite]

You have two input fields in the S&O settings, right? one is for Any Alert() message, one is for Alert Scripting. But Alert Scripting is using Custom Alert Creator's setup.

So are they the same? looks like yes, but also no.

And due to this screenshot, 'Custom Alert Creator' and 'Scripted Alert' should not be the same thing.

[fading imp]

alert scripting is not using custom alert creators setup, they are different.

• Any conditions ticked in the custom alert creator section such as 'signal / ml classifier etc are using custom alert
• Any placeholders typed in the alert scripting conditions input field is using alert scripting.

IF you are using alert scripting, you have to tick 'Scripted Alert'

Please go over the material I have sent you here to better understand and view the sample alert channels.
#🤝support message
#🤝support message
#🤝support message

[waxen kite]

That's why I come to ask questions, you know, like Q&A, I have already read through the documentation website and the chat groups many times. 😫

[fading imp]

Try practicing some of the examples shown in the custom alert / alert scripting channels to get used to how you create alerts. It'll get easier the more you experiment and practice with simple alerts. Some people prefer custom alerts whereas others like alert scripting

Here is a few previous streams i've found for you from Micky on alert scripting/custom alerts in the community LIVEs

Alert Scripting:
#1199356285813006367 message
#1199356285813006367 message

Custom Alerts:
#1199356285813006367 message
#1199356285813006367 message
#1199356285813006367 message

[waxen kite]

Thanks, Danny. I keep studying.

[fading imp]

no worries, take your time and no doubt you'll get your head around it soon enough 😎

[velvet hearth]

Thank you! The only issue is that the backtester doesn't return the "close_sell" on trading view despite it being written in the backtester. On the screenshot you can see that there is two action on the chart and 2 alerts at 4:10:45: Exit short & Long. On the screenshot the strings given are "buy" on both alerts at 4:10:15 but one should have been "close_short" which is what I don't undertand. Do you know what I did wrong please?

[thorny moon]

If you wish to use the messages in the backtester, use {{strategy.order.alert_message}} instead of .action which I think was what you were using. The .action placeholder only uses 2 message: buy and sell, that's it. That's the reason why that is all you are seeing.

[velvet hearth]

Oh Thank you! I will change it right now 🙂 ! It worked thank you very much for you and @uneven carbon for your help and quick answers

[carmine wraith]

Hi Support, now I am trying to confing the Custom Alert in the Price Action Concepts indicator.
Please see the image attached for detail.

Please answer the following questions:

1. Where I can find the samples or documents of Custom Alert in the Price Action Concepts indicator ?
2. Can you help me to make sample alert script that run the following steps then alert it when completed all step.
   Step 1: Active after Bearish (CHoCH or CHoCH + or BOS)
   2: After Bearish (BOS)
   3: After Bullish (CHoCH)
   4: After Bullish (BOS)
   5: After Bearish Liquidity grab
   6,7: After Price enter to OB or Demand zone

Thank you and don't mind me about English language!

[fading imp]

Hi there and welcome to LuxAlgo 👋🏻 a great starting place is: https://discord.com/channels/641770286638694402/1048529827243761747 and https://discord.com/channels/641770286638694402/997901168393068564

In regards to your questions, you can view our alert scripting documentation here: https://docs.luxalgo.com/docs/algos/alert-scripting/introduction

We also have a custom alert / alert scripting sample channels too which can help you learn how other alerts have been made thus helping you create your own unique set of alerts. These channels can be found here:
https://discord.com/channels/641770286638694402/1325920853682159667
https://discord.com/channels/641770286638694402/1455570513052303582

[carmine wraith]

Thank you, Danny

[fading imp]

No problem at all, have a great day and we hope you enjoy LuxAlgo 🙂

[tawdry saffron]

Hey, had an issue when asking to fix script: An unknown error occured, if it persists please reach out to our discord.

[ruby jacinth]

Same here. "It looks like this is a known issue and our developers are working on it. Will keep you posted for updates." Hoping Devs resolve soon!

[fading imp]

Hi there - kindly refresh the browser. If that doesn't work, please wait a few minutes before trying again too

[fading imp]

Hi - are you a subscribing member? If so, your discord isn't connected. This can be done here: Connect Discord

[ruby jacinth]

Spent 8 hours simply trying to make an MTF SFP script and 3000 credits, going in circles and the AI crashing yesterday 🙁

Refreshing browser did not work

[fading imp]

If you DM me your email associated with your LuxAlgo, i can get the team to look into it for you.

[ruby jacinth]

Ok ty

[tawdry saffron]

No I'm not

[fading imp]

Free members only get limited credits to use Quant, it may be that the changes you are trying to achieve /make will utilise more than your available tokens as a free member.

You can see your remaining tokens in the top right hand corner

[fading imp]

@tender kayak can you DM me your Quant chat link you was having issues with please so the developers can investigate

[tawdry saffron]

yeah I have no idea its just what it says maybe it should say not enough tokens if that is the case. last error debug only cost 30 ish tokens I have 65..

[uneven carbon]

could be due to your tokens balance

[tawdry saffron]

yeah I have no idea.. maybe should test a little further, errors like "the script contained then keywords which are not valid in Pine Script syntax" shouldn't cost tokens to fix imo.

[uneven carbon]

thank you for the feedback, we're always looking to improve our offering

[arctic radish]

Can we upload our pinescripts from quant into the AI back tester and have it twerk for us in a triangle?

[uneven carbon]

into AI assistant you mean?

[arctic radish]

Yes the one with the thick thighs and big forehead.

[uneven carbon]

no, the AI assistant cannot do that

[arctic radish]

I wonder how we could automate the quant pinescripts…

[uneven carbon]

ask quant to create a strategy for the indicators

[arctic radish]

Ok I will next month

[lucid edge]

Good Evening🙏 😊
Do we have any Inficators or screeners which can display,
Weekly opening price
Monthly opening price
ADR
Session Highs lows
Specially i can utilize for XAUUSD please.

At the moment i am using Our Luxalgo Session sweeps.

[uneven carbon]

you can use the highs and lows MTF from PAC

[lucid edge]

Wow..so fast,thank you so much🙏 🙏
We have sooo much tools here,so just have to know how and when to use it😁

Also can i ask please, i came across a video i youtube where Robin cup winner Fabervaale use (Possibly his own) indicator where bubbles like structure shows the buying /selling pressure ,based on this he keeps adding positions or the keep thw winner running..(Like a trailing stops)
Do we have some tools similar like that to use?
Pls share ypur experience🙏

[uneven carbon]

I think you're talking about bookmap, you can google that, we don't have anything like bookmap and I don't think anyone has

[lucid edge]

Ohh..thank you for the i nfo🙏
Understand.
If we can use some similar tools closer to that,just like trailing stop..can you suggest something please ,i understand your suggestion is based only on your experience🙏

[uneven carbon]

not sure, you will need to experiment and see what works for you

[jaunty flint]

Does anyone know how the settings work for buy/sell liquidity? What does margin and detection length represent?

What is that a link for

[lucid edge]

Sure ,understand instead of not knowing which indicators would be much effective ..if its ok to give you some direction based on your experience it would be helpful🙏

[uneven carbon]

all the details can be found on the indicator's page https://www.luxalgo.com/library/indicator/buyside-sellside-liquidity/

[jaunty flint]

Hey @uneven carbon I’ve read that before. Not sure what the lookback period or sensitivity means

[uneven carbon]

the lookback period is how many bars back you're asking the indicator to look
the sensitivity usually means how reactive it is, lower sensitivity is more reactive while the higher number is less reactive. I would suggest to play with the numbers and find a sweet spot for your own trading style

[ashen dagger]

Im having trouble with the quant just used all my free credit trying to fix errors and it never fixed them new ones came up and it didn't get the indicator finished because now its saying unknown error whats the point of credits when it cant code for shit?

@west lagoon will do thanks bro

[uneven carbon]

hello, the error is likely due to a low balance of credits

[ashen dagger]

@uneven carbon its on tradingview pine editor

@west lagoon is a scamer in this group becareful

[deep dock]

we already know this, thank you though

[ashen dagger]

@deep dock i didn't know

How do i contact customer support?

[uneven carbon]

how can we help?

[ashen dagger]

@uneven carbon Im having trouble with the quant just used all my free credit trying to fix errors and it never fixed them new ones came up and it didn't get the indicator finished because now its saying unknown error whats the point of credits when it cant code for shit?

Errors are on tradingview pine script

[uneven carbon]

I already replied to you #🤝support message

are you a subscribing member?

[ashen dagger]

No I wanted but quant can't code

[uneven carbon]

free members have only 500 credits to test out, while the subscribing members have more. with 500 credits you might not be able to code complex pinescript indicators

[ashen dagger]

Test wasn't great when it couldn't fix coding problems that was my deal breaker

[deep dock]

Thanks for the feedback and hope you consider in the future.

[uneven carbon]

try another browser or incognito, I just tried and it works fine on my end

[unique barn]

Hi, when I use my alerts, the TP1, TP2, SL1, SL2, and Exit alerts only trigger after the bar closes, regardless of what happens within the bar. Is that the expected behavior? or is there an option to configure it

[uneven carbon]

can you provide more details?

[unique barn]

Say if I am in a 5m timeframe and the wick of the candle crosses the TP1 at 2nd minute and retraces back, will the alert wait for the candle to close to trigger the TP1 reached alert? the reason I ask is I see some delays in receiveing the alerts thats why checking

[uneven carbon]

the alert will fire as soon as TP is hit, not when the candle is closing

[unique barn]

okay thanks. Let me monitor a few and come backk if I see same pattern again

[frank flicker]

Hello! Is there a way to configure the LuxAlgo Backtester to send two distinct signals—one to close the current position and another to open a new one—instead of a single reverse order? I need these to be treated as two separate operations for my setup.

[deep dock]

You would need to test your placeholders in the Backtester Buy Sell alerts fields here https://docs.luxalgo.com/docs/ai-backtesting/backtesters/alerts

[frank flicker]

Thank you!!! I'll check!

[sly juniper]

Hi Team, I have luxalgo premium. I do 0dte Spx trading and I use few indicator like luxalgo - Price Action Concept. I think I am not using luxalgo to full potential. Might be stupid question but want to understand what other thing I can learn or use in Luxalgo to make my day trading so I can learn and be a profitable.

[deep dock]

Welcome aboard.
You can browse through our resoucres to help you get started here
#✨community-guide
#🧠core-lessons
#📈must-watch
#🔥ai-resources
Please do let us know if you have other questions later

[stiff coyote]

Hello, Quant is great but I am spending a lot of credits fixing coding issues like the one you see in the screenshot

[deep dock]

Errors comes with the territory with any Ai usage consumption.
Just copy and paste the error back to Quant to correct.

My Quant scripts also expereicne error corrections as well.
Not as many as Claude, but I do expect some

[stiff coyote]

Yes, that’s exactly the point. When I copy and paste the content back just to fix a Quant error, it still consumes paid credits. If my balance reaches zero, I guess I’ll have to pay more unless I wait until the next billing period. That doesn’t seem very fair for something that’s just correcting an error.

[cunning iris]

I have a question: where can i access old Lux Algo indicators (eg: LA Price Action Concepts [1.5] & Oscillator )? 🙏

[deep dock]

In your TradingView invite-only section
https://docs.luxalgo.com/docs/getting-started/setup-tools

[cunning iris]

🙏👍😁

[scenic pelican]

Having trouble, someone help pls

i just copied and pasted the code into a new chat seems to work, ty tho

[deep dock]

scammer removed

[deep dock]

try to start a new chat

or try to type "continue"

see if that works

[scenic pelican]

bruh i ran out of chats

ive had it one day how is it reset monthly

[deep dock]

oh, maybe thats why the error, no more credits

[vivid furnace]

my luxalgo is kept on crashing, any tips how to mitigate?

[kindred tangle]

Same

been getting this a lot

[deep dock]

what is crashing? indicators?

[kindred tangle]

Quant and AI wont work and are giving that error

[deep dock]

As a free member, you would only have access to a limited amount of credits

[kindred tangle]

No i just bought ultimate

i was using it for about 30 min still have over 24k credits and got this error

I just didnt join the discord through the link after i purchased which is why i dont have a tag

[deep dock]

Please connect your Discord

[lone root]

same here.

[kindred tangle]

connected

[thorny moon]

Hi there, @lone root and @kindred tangle , I am looking into this error. Please DM me your mail address so I can inform the team.

[kindred tangle]

Done.

[thorny moon]

Got it, informing the team now.

[last ermine]

@hazy flower i have the same error. lmk if you ever get a fix

[thorny moon]

Hi there, if you are a subscriber, please connect your Discord account using the instructions on your Welcome mail.

[mighty axle]

I am getting the same error as well on the ultimate plan

[dusty talon]

im getting same error

[thorny moon]

Hi there, I have informed the team that there is an error with Quant. I will update as soon as there is a fix.

[brisk jungle]

I'm using the free volume clusters profile and I have success in my strategy using it with order blocks in my price action concepts however if anyone has a simple example of how maybe you use it, I'd find that helpful.

[thorny moon]

Hi there, yup - the team is looking into it. I can see that your Discord account isn't connected. Kindly do so using the instructions on your Welcome mail.

[thorny moon]

There should be some use cases in the description of the script. Have you checked that?

[brisk jungle]

I have not, where do I find that

[scenic pelican]

why does the 60 dollar member ship only come w 1000 credits

[thorny moon]

You can see that in TradingView, when you click on the 3 dots (see pic).

[brisk jungle]

Copy that. 🫡✌🏿

[thorny moon]

Hi there, it comes with 5,000 per month. Ultimate has 25,000 per month.

[sand needle]

Hi, live scanner still not updating

[thorny moon]

Hi @mighty axle @kindred tangle @lone root , the team has fixed the Quant error, please try again.

[sand needle]

Hi mod, are there instructions on how to’ build indicators and strategies with Ai ‘ for premium users ? Thanks

[thorny moon]

Hi there, yes, Micky has a stream discussing these: #1199356285813006367 message

[thorny moon]

Yes, the team is aware and looking into this. In the meantime best to use the screeners instead.

[scenic pelican]

something might be wrong with my account ive only got 1k

@thorny moon

[thorny moon]

Have you used it at all for this month?

[scenic pelican]

i bought and used it today

[thorny moon]

Can you DM your mail address to me so that I can ask the team to look, thanks!

[small tundra]

Hey I want to purchase your monthly plan
But before that can you tell me what all the indicators I get with it and what is your 30 days risk free condition

Also if I face any issues during the purchase or after purchase how do I report to you guys
Do I like mention it in this chat

[thorny moon]

Details on what is included with each plan (Premium and Ultimate) are described here: https://www.luxalgo.com/pricing/

The Premium indicators are:

• Signals & Overlays
• Price Action Concepts
• Oscillator Matrix

For more details on this you can look at docs: https://www.luxalgo.com/pricing/ or the LuxAlgo YT channel: https://www.youtube.com/luxalgo

Our refund policy is described here: https://docs.luxalgo.com/docs/getting-started/faq#what-is-your-refund-policy @small tundra

[thorny moon]

If there are issues with the purchase you can contact the accounts/billing team through [e-mail] or through the chat widget at the website. Unfortunately we mods in Discord do not have access to any subscriber info.

For product concerns you can ask us in the https://discord.com/channels/641770286638694402/702685056736559124 channel.

[vernal prism]

An unknown error occured, if it persists please reach out to our discord
any idea?

[fading imp]

Hi there - are you a subscribing member? If so, it appears your discord isn't connected. This can be done here: Connect Discord

[silk heath]

i build strategy on lux algo . i copy it to t.v and copy the script ? the q is if i build 3 strategy and copy 1 script to luxalgo bactester pac i must delete the script the pervious script of the pervious strategy and i don`t see the result of the pervious strategy . what should i do ? next q i work with cross trade and its not sent signal to my account on ninja . in the past i build strategy and its work but now when i build strategy with lux algo ai its not work . why ? someone is working with cross trade and tel what to set. thanks

[fading imp]

Hi there - if you wanted to see the strategy performance of all 3 strategies in the TradingView strategy tester then you could just load 3 PAC backtesters each with a different strategy and select which ever one you want to view at the time

Regarding alerts, you do not require 3 PAC backtesters, you could simply set your alerts for your first strategy, then once its created. Change the settings to your second strategy and create the alert. TradingView will remember the settings of each strategy when the alert was crated

I'm not sure what cross trade is, there are numerous 3rd party applications that can facilitate automation via the backtesters through webhooks.

You would need to include your syntax in the long/short messages within the backtesters. Documentation can be found here: https://docs.luxalgo.com/docs/ai-backtesting/backtesters/alerts

You can also automate strategies direction through the AI Backtesting Assistant too, in which we have videos on. I will link the channels below

AI resource channels:
https://discord.com/channels/641770286638694402/1178046672668991498
https://discord.com/channels/641770286638694402/1398053540559327414

[worthy crane]

got this error using quant ?

btw .. the quant is very nice !

[fading imp]

Hi there - are you a subscribing member? If so, it appears your discord isn't connected. This can be done here: Connect Discord

Have you tried refreshing your browser? It could also be due to free members only get a very limited amount of credits and don't have enough credits to achieve what you are asking Quant

[worthy crane]

ahh ok .. must be because im free account and reached my limit

i assume it resets each day ?

[fading imp]

You should see your remaining credits in the top right corner, the credits are refreshed every month. Premium members get access to 5,000 whereas Ultimate members get 25,000 each month

[little bone]

Hi, where I can find best settings for XAUUSD M1 Scalping for all premium indicators? mostly interested in oscilator parameters

[grizzled garnet]

How much smart trail sensitivity generally recommended for 3 min time frame scalping

Default is 3

[fading imp]

Hi there - There is no 'best' settings for a specific timeframe or toolkit. All members are using settings that suit their trading style and needs.

Feel free to take a look at our strategies channel where other members have shared their strategy and the toolkit settings they are using to trade that strategy or our scripted strategy channel.

This may give you an insight into how you could potentially optimise your own toolkits
https://discord.com/channels/641770286638694402/1128499789437354106
https://discord.com/channels/641770286638694402/1398022167198961664

[fading imp]

As i mentioned to another member in my previous post, there isn't any recommended settings for any element within our toolkits, every trade is different so its about finding what works for you and what doesn't.

You could check out the channel links I just posted in my previous message for ideas on how other members are using our toolkits in their trading

[unborn tartan]

Hi! In the indicator Luxalgo - Price action concepts, I cant find the setting to add the MTF dashboard? Is it not available in the 2.3.2 version?

[fading imp]

Hi and welcome to the LuxAlgo community 👋🏻 that feature was removed awhile back and replaced with the (PAC) screener indicator what is much more customisable. You can actually customise it to look identical to the MTF.

Heres documentation on the PAC screener: https://docs.luxalgo.com/screeners/pac/introduction

Here's a past LIVE stream where Micky talks about how to replicate that MTF on the screener: ⁠⁠#1199356285813006367 message

[severe flume]

is there a way to disable / hide this vertical bar at the end of each OB? get annoying when a candle is forming.

[uneven carbon]

this cannot be done i'm afraid

[low needle]

Hi! I am new around here and started to test the chat on the website to search strategies. I am getting very often the following error with a plain white website after starting a request: "Application error: a client-side exception has occurred while loading www.luxalgo.com (see the browser console for more information)."
I sthis a know ntemporary issue?

[uneven carbon]

please refresh the page, can you also send us a screenshot?

[low needle]

Very often refreshed it. For a second the original page is shown and the disappears and is showing this (screenshot). It happens on Brave, Chrome, also on Apple mobil

[sleek panther]

Hello guys, I m a bit confused about the long short indicator , it shows short and the stock is up , and then it shows long short at the same time

[uneven carbon]

where are you accessing the website from? maybe there is a country restriction?

[uneven carbon]

sorry which indicator?

[sleek panther]

Did I took the right screenshot

[low needle]

From Germany and i have already made some succesfull requests. So this can´t be the issue.

[uneven carbon]

yeah, this cannot be an issue. try a different ISP/incognito, I just tried the website on my end and works without issues.
if you're on your home internet try to switch to mobile data and see if it works? I will report this to the dev team as well so they can have a look

[uneven carbon]

not sure if this is a luxalgo indicator?

[sleek panther]

Yes luxalgo

[uneven carbon]

what is the indicator full name?

[low needle]

Thanks for the ideas, but i have around 25 years IT background. So ISP can´t be the issue. Also i am testing it also on Apple Safari on mobil. there it happens also sometimes. Very strange ...

[uneven carbon]

if you're saying it worked before and sometimes it stops working - that's very strange, do you have anything in console?

[sleek panther]

It says only buy and sell strategy

[uneven carbon]

where did you take this indicator from?

[sleek panther]

Tradingview

[uneven carbon]

ok where exactly? can you be more specific

[sleek panther]

Are u able to look it up , I give u my tradingview username

[uneven carbon]

I can't help you with that, I have no access to your tradingview account; but if you tell me where you took that indicator from maybe I can be able to advise

[sleek panther]

Does this helps

[uneven carbon]

perfect, those are our premium toolkits, but what you posted here is not from luxalgo #🤝support message

[sleek panther]

Dang I m confused 😂

[uneven carbon]

this here is not part of luxalgo premium toolkits

[sleek panther]

That one comes up when I go into details

[uneven carbon]

it does not

please create another chart layout and add luxalgo toolkits. start from zero

[pallid tartan]

how can i use lux algo indicators on ctrader, mt5 & match trader?

[deep dock]

Our subscription based toolkits are exclusive for TradingView

[wise geode]

Signal overlay and price action indicators dont load on my laptop for some reason. Work fine on desktop, ipad and phone. Tradingview just starts flickering off and on when I try to turn the indicators on. Anyone else ever have this issue?

[thorny moon]

Haven't encountered that error myself, no. Are you using the Tradingview app or a web browser on your laptop?

[wise geode]

works in the app but not in the web browser

[thorny moon]

I recommend using the app. Otherwise clear cache/history/etc on the browser. If the issues persist contact TradingView.

[wise geode]

Appreciate it

[high lava]

I need your help. I'm going to subscribe to this indicator, but I want to know how it will help me. Thank you.

[thorny moon]

The Premium toolkits are best used as confluences for your strategy. This playlist in the LuxAlgo Youtube channel should help: https://youtu.be/rD776uLM4P0?si=LbV4dGbDaknoLlzt as well as our blog: https://www.luxalgo.com/blog/

[inner tartan]

hello I am new here , I have a question , I found an alert menu with a webhook connection on LuxAlgo AI Backtesting, and I plan to use it with OKX. In this case, do I still need to configure the settings on TradingView?

[fading imp]

Hi there and welcome to LuxAlgo 👋🏻 you can take a look at our AI automation resources channel which contains videos on how to use AI alerts here: https://discord.com/channels/641770286638694402/1398053540559327414

Also a great starting place for new members too is: https://discord.com/channels/641770286638694402/1048529827243761747 and https://discord.com/channels/641770286638694402/997901168393068564

[vernal prism]

when will i be invited to the indicators? i have connected both tradingview and discord

[fading imp]

Its automatic, they should appear in your invite only section in the indicators on tradingview. Try refreshing your tradingview / closing and opening it

[vernal prism]

Yup you are right thank you lol

[sage plaza]

@fading imp Hi danny, I just re-did one of my backtests SO as suddenly it stopped showing short trades which worked all the while. Now working again in fresh chart, But cant recall how I got rid of the red hue

[fading imp]

no worries, a great starting place for new members too is: https://discord.com/channels/641770286638694402/1048529827243761747 and https://discord.com/channels/641770286638694402/997901168393068564

any other questions, just let us know. Have a great day and we hope you like LuxAlgo 🙂

[fading imp]

Hey @sage plaza - are you talking about them two faint blue lines during the downtrend? From your image it looks like they are divergences so you would need to hide divergences on chart within the Oscilator Matrix

[sage plaza]

this is what I expect

I deleted OM but still the red hue

https://www.tradingview.com/x/Z3pd6bSv/

[fading imp]

oh I misread your question, the red hue is the active trade profit/loss visual. That can be disabled using the 'Entry Price Area' within the display

[sage plaza]

entry price area???

[fading imp]

yeah you can see the settings in the images i shared, but ill send a clearer one for you - if you scroll down within the S&O backtester under the optmizer section (see screenshot)

[sage plaza]

Ah, ok. Thanks, must have done this before, just could not recall

[fading imp]

no worries 🙂

[sage plaza]

Danny, there seems to be an issue with the luxalgo strategy page. After asking AI and working on exiting scripts the page keeps timing out. Has now happened a few times. I dont have any issues in any other page or connection, just Luxalgo AI

[fading imp]

Please can you DM me your LuxAlgo email and also send me the Quant chat url and i'll get it over to the developers to investigate for you. Do you have a screenshot of the timeout too

[sage plaza]

lets see if it happpens again I take a shot

[fading imp]

Still DM me your email and the quant chat url and ill still get them to look into it

[sage plaza]

wont le me do it the whole screen freezes up....this page is not responding after I ask a question

[fading imp]

Okay, well send us your LuxAlgo email via DM and ill send that over to them to investigate then will get back to you once i get a response

[sage plaza]

once a close it, everything is fine again. So, AI is the culprit

[silk heath]

can someone know how to set time on strategy that work with take profit promp hour i bulid strategy with al quant ? i don`t want to blow the account. thanks

[fading imp]

Hi there - quant will turn your ideas into indicators/strategies. Its entirely down to you on how that indicator or strategy is constructed using prompts unique to you.

It's impossibly to say how the strategy you have built in Quant will work, as only you know what you have asked Quant to create. Usually Quant gives you a description once its constructed your indicator/strategy. You can also ask Quant how to use the strategy it has just made and it will tell you how to utilise it

If you are having quant make you a strategy, id highly recommend you backtest it and also run it on a DEMO account before actually trying to use it on any LIVE account

You can see how other people have created indicators/strategies here: https://discord.com/channels/641770286638694402/1128499789437354106

You can also check out our youtube videos that contain Quant ideas here:
https://www.youtube.com/@LuxAlgo/shorts
https://www.youtube.com/@LuxAlgo/streams

[inner tartan]

Hello , Is this webhook from Luxalgo can send autotrade to OKX ?

or I need Trading view , can someone tell me , I am not a programmer

[fading imp]

Hi there - you could always ask OKX support as to what the correct JSON syntax is and then double check its the same. As there are numerous 3rd party applications that can support automation and each one can vary slightly in terms of the JSON

Or you could try it and see if it generates any alerts and if not then check on OKX if there are any errors as to the reason it didnt generate any trades

[prime spear]

Where can i find this tool 30 day risk free for activate ? thx

Congratulations on the program, but unfortunately not for me."

[fading imp]

Hi there - if you are looking for a refund within the 30 days of your first initial LuxAlgo subscription then you can view this documentation:
https://docs.luxalgo.com/docs/getting-started/faq#what-is-your-refund-policy

[inner tartan]

which Exchange is easy to use the automate with webhook ? Binance ?

[fading imp]

You'd have to do your own research into this, but you can also check out our AI automation resources channel here: https://discord.com/channels/641770286638694402/1398053540559327414

You could also ask other Ultimate members which platforms they use in automating strategies here: https://discord.com/channels/641770286638694402/1038363244873666571

[grizzled garnet]

" Cumulative volume Delta. " Is there any equivalent to this in our premium indicator toolkits. Where can i find this

[uneven carbon]

not in our premium toolkits but you can have a look in our library https://www.luxalgo.com/library/

[grizzled garnet]

Is this one needed. Actually i have premium all 3 toolkits.

Somebody suggested volume delta is useful

Is it necessary ?

[uneven carbon]

it depends if it fits your trading style. it might work for some traders, might not work for other traders

[subtle talon]

Lux I've got an issue with quant. I'm getting this error message.

[uneven carbon]

hello, are you a subscriber?

[red badge]

Hello, i would like to have a refound, i bought the luxalgo premium pack on 4th March and i tested It. That's all valido stuffs, but Just don't fit to me. Who can help me?

[subtle talon]

Not yet. I'm looking at that as an option

[uneven carbon]

i think the error is due to lack of credits

[deep dock]

You can manage your account in your web portal here
https://www.luxalgo.com/account/billing/
Contact billing support for the request
https://docs.luxalgo.com/docs/getting-started/faq#how-do-i-cancel

[red badge]

okay thankyou

[daring parcel]

Pl help how to automate my trades using s&o default buy sell signal strategy for indian Nifty option trading

[uneven carbon]

hello, are you a subscriber? your discord is not connected https://docs.luxalgo.com/docs/getting-started/community#exclusive-roles

[fleet prawn]

Question on the IB breakout signal - is there a way to display IBLx2 and IBHx2?

[uneven carbon]

that is a free indicator, which means you can take the code and adjust it to your needs

[dusty berry]

i found bug unlimited acsses premium indicator how can i contact for details

[uneven carbon]

you can DM me for details and we can have a look

[fleet prawn]

haven't done that before, but I've been looking for a reason to play around with these. But sounds like the answer is no, it's not a built-in thing. Didn't know if there was a setting I was missing. Thanks.

[uneven carbon]

you can give the code to Quant and ask Quant to do things for you

[white vine]

Hi, I connected my Discord account (pascal_98) on the website, but I still see locks on all the premium channels. Could a moderator please sync my roles? Thank you

[dusty berry]

okay i wrote

[silent snow]

Can Quant feature make a crypto scanner or screener?

[deep dock]

not sure how complex that would entail, but you can always try

[restive moat]

@deep dock -- I'm NOt able to use luxalgo.com/chat ... getting an error and I see this at the top right side of page.. could you please let me know

[silent snow]

What do I mean

[deep dock]

You would need to talk to Quant to see if this can be done

[deep dock]

Because it looks like your latest prompt does not have enough credits to complete

[restive moat]

Ohh.. How can I earn credits?

[placid mortar]

Hi Team
I keep getting this error
Note: I have enough credits

[deep dock]

Ultimate subscribers, 25,000 usage credits each month, resets first of the month.
Premium subscribers 5,000
In the future, there will be an option to add more usage to the monthly.
The usage is shared with Quant and AI Backtesting Assistant,

[deep dock]

have you tried to refresh browser?

[placid mortar]

Awesome after refreshing i see it already produced the script, thank you!

[vernal prism]

about to go to some friends to backtest and stuff. if i sign on a different device(laptop) at his house can i still use my lux algo stuff?

[deep dock]

as long as you use your logons, you can access anywhere

[vernal prism]

Okay cool, thank you!

[deep dock]

Scammer kicked

[sturdy tiger]

i think its only fair that after paying the monthly sub for ultimate i should at least get some credits at my renewal - all i want to use is quant

[deep dock]

Ultimate subscribers, 25,000 usage credits each month, resets first of the month.
Premium subscribers 5,000
In the future, there will be an option to add more usage to the monthly.
The usage is shared with Quant and AI Backtesting Assistant,

[daring parcel]

Yes . I m

[gusty wharf]

Hey team, I'm getting the error: I'm getting an error that says 'Caution: error on bar 0: array is too large. Maximum size is 100000'

When i try and run the hyperwave - confirmation strategy. From what Trading View has said it's the script being too long. I'm using the backtester indicator. Is there a way I can reduce the length of the script or get it converted to pine script so I can run it?

[thorny moon]

Can you post a screenshot of your strategy script please, thanks

[gusty wharf]

yep, thank you!

it uses S&O as well

[thorny moon]

So is this the Oscillator Matrix Backtester? If it is, then make sure that the only LUCID connector you are using is S&O, which is currently not connected. Then check that the other 2 LUCID connectors are set to Close.

[gusty wharf]

thank you!!

[plush jolt]

Hello team, my Quant is giving me: An unknown error occured, if it persists please reach out to our discord from last night and I can't go on whit my things.... any suggestions or solutions?

[thorny moon]

Just refresh Quant by opening another browser and pasting your current convo URL in there, then try again.

[plush jolt]

I'm afraid but isn't working anyway.... anything else to try?

[thorny moon]

How many credits do you have left? Typically this happens when the next instruction you have to Quant will take up more credits than you have remaining.

[plush jolt]

I've got 18126 I don't think should be credits....

[thorny moon]

When you open a new chat, it doesn't work either?

[plush jolt]

It work ok with a new chat, Thanks my friend..... can I ask why?

[thorny moon]

I have no clue. What we can do now is to forward your details to the team so they can investigate that particular chat's error. Kindly DM me your email address + the URL of the convo that is going bonkers.

[mystic smelt]

am i able to automate luxalgo trading? if not, whats the closest i can get to that

[uneven carbon]

yes you can automate trades with the backtesters

[mystic smelt]

are you able to show me how to do that? im not quite sure how to set it up

[uneven carbon]

are you a subscriber?

we have #🔥ai-resources folder with guides

[mystic smelt]

yes

i have luxalgo

but i havent got access to that channel

[uneven carbon]

you need to connect your discord account with luxalgo. check the welcome email for instructions

[spiral reef]

Hello, how many alerts is one able to set up using the website? I was reading that it was a max of 100 but then I read that it's linked to my trading view plan, of which i can only do 2.

[uneven carbon]

AI assistant alerts are not linked to your tv so you can have up to 100

[wintry dune]

Hi, is any admin around? I am interested in buying the Ultimate package, but I would like to know a few more details! Maybe one of you @deep dock @bleak nova @blissful night can help

[deep dock]

what can I do for you?

[wintry dune]

Can we talk in private messages ?

[deep dock]

You can ask here or send email to account support regarding upgrade:
[e-mail]

[wintry dune]

I will ask here then: regarding the Indicators and Strategies you sell on Ultimate, do we have any data showing performance? Can i see them anywhere ?

[deep dock]

There are no data to provide, because these are toolkits, and not a specific strategy for everyone to use. Toolkits that help users backtest many existing strategies, and also to help you backtest your strategy based on our toolkits.

Here are some docs that go over what is included with the Ultimate plan:
https://docs.luxalgo.com/docs/ai-backtesting/introduction
https://docs.luxalgo.com/docs/ai-backtesting/backtesters/s-o/introduction
https://docs.luxalgo.com/docs/ai-strategy-alerts/introduction
https://docs.luxalgo.com/docs/quant/introduction

[wintry dune]

I will check. Thank you for your help !

[deep dock]

Your welcome

[wintry dune]

BTW @deep dock Are there any strategies people on this Discord have published based on LuxAlgo tools, and that have been tested as working ?

Also, there is anyone on this Discord selling such a strategy based on the LuxAlgo tools? Just asking

I intend to use LuxAlgo with Webhooks

[deep dock]

You would need to test these out to see if any would fit your styles, and/or ask around the community for some suggestions or feedback.
And we do not allow any member to sell anything on the side #✨community-guide

[wintry dune]

That's why I ask about strategies

[wintry dune]

So all the strategies are published in a channel for free, as I understand, and all the others can tweak them!

[deep dock]

Yes, members can chose to publish their stratgies if they wish, in their own furm thread

[wintry dune]

I see this channel : https://discord.com/channels/641770286638694402/1398022167198961664

All of them are published there ?

[deep dock]

there are other Ultimate channels as well

[wintry dune]

I see. So now I do not see all channels, right ?

I had Ultimate a few years ago, but used it on Twich

[deep dock]

you can enable all the channels based on your plan here id:browse

[wintry dune]

Thank you. If I have more question I will ask you again. Thank you again for your prompt help!

[deep dock]

your welcome

[arctic karma]

I already join the luxalgo but it said the indicator is invited only how do I use it

[deep dock]

Refresh TV

Or restart TV

[lethal river]

Is LuxAlgo AI down??

[kindred tangle]

Seems like it

[deep dock]

We back up on Quant

Thanks for everyone’s patience 🙏

[lethal river]

Thank you 🙏🏾🙏🏾🙏🏾

[deep dock]

Cool
The team was right on it
Thanks for letting us know

[ivory pivot]

I requested a refund but did not get any replay yet
it was couple days ago

[deep dock]

Did you email or send a chat message?

[ivory pivot]

I emailed it but checked my emails did not find it I will try again

via email

[deep dock]

Ok send another email now and the billing team will look for it

[ivory pivot]

your automation tools sent me this so I am not sure if my refund ticket went the billing team

[frosty ivy]

Need help. i was do some Pine code with your AI and got an unknown error that occured and said to reach out to discord support...

[deep dock]

Please stay with account support email, as I don’t have access to billing

[deep dock]

Most likely you don’t have enough credits to process your prompts now since you are a free member

[frosty ivy]

not a free member...have 506 credits left...i paid for a subscription

[deep dock]

Oh ok
Please connect your Discord in your LuxAlgo web account

[deep dock]

Also, refresh your browser as the team did a reset on Quant earlier

Should work

[frosty ivy]

i refreshed browser...how do i connect discord in my luxalgo web account and since i have discord connected here why do i need to also connect with web account?

[deep dock]

Here

https://app.luxalgo.com/account/connect-accounts

Use your email you used for subscription

[frosty ivy]

i'm connected, thanks...now how do i get help to be able to use my AI, i'm in the middle of coding a Pine Script?

[deep dock]

when did you start using Quant and when did you lasy used it when you npticed down to 500?

Because Premium users have 5,000 monthly credits, which reset the first of every month

[frosty ivy]

Started a week ago, it eats up credits fast when your coding a strategy for TV...i was just using it just before i contacted you when i got this error...shows 506 credits left...

[deep dock]

Dm your email address under your subscription and the Quant chat URL when you got this error

[frosty ivy]

not sure i understand what your asking?

[high beacon]

I am from India.I can't make payment when tried to purchase monthly subscription. Please help me

[deep dock]

You would need to contact your bank card, as this is a regional issue with a few banks in India

[small tundra]

Hello lux algo team
I have joined this discord group recently
I just wanted to know about the terms and conditions for refund policies and how do I apply for a refund

[thorny moon]

You can find the refund policy here: https://docs.luxalgo.com/docs/getting-started/faq#what-is-your-refund-policy

[silk heath]

i create strategy with quant and replicate to t.v i dont see trade on the chart only on the back test . why ? second q i was alert the strategy from ai to trades post . i cant see any signal . i must create an alert on t.v or not ? i need help before i buy trader post

[uneven carbon]

for the quant question you can go back to quant and say you can't see any trades.

for OSC matrix question you need to create alerts if you want to be alerted. what do you mean you don't see any signal?

[ivory pivot]

thanks MIcky all done

[foggy oxide]

Hello Support, please note that when I make any request to LuxAlgo Quant, the editor to copy the source code does not open.

[uneven carbon]

do you still have credits left?

[foggy oxide]

yes

[uneven carbon]

are you a subscriber?

[foggy oxide]

this is my first time

[uneven carbon]

how many credits you have left?

[foggy oxide]

100 credits

[uneven carbon]

I think that's the reason of the error, the 500 credits you have as a free user might be insufficient for a complext query/indicator.

[cyan nymph]

is the luxalgo website down?

[uneven carbon]

fully functional on my end

[cyan nymph]

works nvm my bad

[foggy oxide]

EVEN IF I PAID THE SUBSCRIPTION ; the issue is always here of not showing the code editor

[uneven carbon]

are you a subscriber?

[foggy oxide]

yes now

[uneven carbon]

please connect your discord https://docs.luxalgo.com/docs/getting-started/community#exclusive-roles

[foggy oxide]

why ?

[uneven carbon]

by doing that you'll have access to channels that are exclusive to the subscribers

it's okay if you don't want to do it, totally fine

[proven latch]

Hi all

What's the ai tokens for

[uneven carbon]

you can read more here: https://docs.luxalgo.com/docs/quant/introduction#what-are-credits

[frank flicker]

Hello,
I have the following strategy:@only_scripted() = true

@long() = {bearish_contrarian_any} and {bullish_catcher} and {bullish_neo} and {unix_ts} >= 1754864100000

@short() = {bullish_contrarian_any} and {bearish_catcher} and {bearish_neo} and {unix_ts} >= 1754864100000

@exit_all() = {contrarian_exits}
I would like to understand whether it is possible to test ideas that are not directly supported by LuxAlgo’s backtester.

For example, I would like to test a time stop (closing a position after a fixed number of bars or a fixed amount of time). As far as I understand, this functionality is not currently available in LuxAlgo backtests.

Is there any way to implement or approximate a time stop within LuxAlgo?

If not, what would be the recommended way to test such concepts? For example, would it be possible to transfer the strategy logic to the TradingView strategy backtester (e.g., via Pine Script) and test it there?

In general, I am looking for a way to test additional hypotheses or strategy rules that are not natively supported by LuxAlgo.

[deep dock]

This concept is not available at the moment in the backtesters. I am not sure how you would test this "time stop" duration on TradingView.

[frank flicker]

ok, thanks!

[hollow fossil]

Hi

Need help for buy LuxAlgo signals & overlays premiums

[uneven carbon]

you can buy the toolkits from our website https://www.luxalgo.com/pricing/

[deep dock]

Who is this you are tagging?

[worthy hound]

Hey I’m not sure why I lost access to @deep dock live community channel. Help please

[uneven carbon]

it's right here #1199356285813006367

[narrow prism]

Dear LuxALgo.AI Team

I hope this email finds you well.

I am currently trying to automate my strategy into an indicator, by first finding the right AI to do so, My strategy is quite complex (based on ICT concepts, CRT) . I worry that the AI may not be able to code what I want, hence why I am reaching out to first confirm before I upgrade to a paid plan. I have prepared a very detailed, step-by-step prompt that includes the full strategy flow, visuals, and exact requirements (I can share it if helpful).

Before I upgrade to a paid plan, I wanted to kindly ask:

• Do you believe your current AI model can successfully generate a working, clean, error-free Pine Script indicator for something this intricate?
• Are there any limitations I should be aware of with very complex multi-timeframe logic, custom tables, grading systems, or session-specific range detection?
• Would upgrading to Premium give me enough credits / priority support to iterate until it's fully functional and reliable on live charts?

I really love the direction of LUXALGO — that's why I'm considering upgrading. I just want to make sure my specific use case is within the tool's current capabilities before committing.

Attached to this email is my step by step approach to the markets, and visual images of what I'd want the indicator to display.

Thank you in advance for your honest feedback. I truly appreciate it.

Best regards,
Kade Carson

[deep dock]

We are not sure, but the only way to find out is to start promopting Quant, just like we would wuth any other Ai model.
But from my Quant experience thus far, Quant is knowledgable with many ICT concepts without me needing to explain......

[narrow prism]

May I dm you to send over an example?

[deep dock]

you can post here, but I would not know unless one would actually prompt Quant to perform your task requests.

[narrow prism]

Can Quant handle multiple conditions at once, for example, create a indicator based on ICT concepts, mark out session highs and lows, mark out liquidity (1H, 4H swing highs/lows, FVG's, OB's), display HTF POI on any timeframe (current timeframe) , something like this?

[deep dock]

Again, we would not know unless someone actually promopts Quant to perform these tasks.
But for an example, I copied/pasted your task, word for word, into Quant, and there are no issues with this initial prompt, here are screen images:

Hopefully this answers your curiosity @narrow prism

[narrow prism]

Thank you

[deep dock]

Your welcome.....

[mellow basin]

I invested whole day to create my indicator and when i was about to complete its giving error. Can you fix that Please.?

[deep dock]

Most likely you exhausted your alotted free amount of credits, 500

[mellow basin]

215 remaining.

[deep dock]

depending on your length of your chat conversation with Quant, 215 would probably not be enough to process any additional tasks

But seems like you have a very long chat convo since you mentioned you spent the "whole day."

[vernal prism]

hello! ive got my signals and overlays DIALED for auto trader with a trailing SL. anyway someone can link me a video that show sme how to automate it? i trade with apex funding on trading view with tradovate

[mellow basin]

No. I was adding functionality step by step in points. AI couldn't just generate what I want in 1 command. Atleast I know my limit. Trust me its generating error. Look at it. I deserve that?

[deep dock]

Are you a subscribing member?

[mellow basin]

Yes I created good account?

Google i mean

[deep dock]

Paid LuxAlgo plan?

[deep dock]

You can ask around the community for some guidance on pushing your webhooks into 3rd party bridges, but here are the docs to create the alerts and webhooks in the TV Alert Panel
https://docs.luxalgo.com/docs/algos/signals-overlays/alerts

[mellow basin]

No. How can I because I am testing product to see it's upto my expectation. I wanted to create 1 indicator that is OrderBlocks. There are many out there but i needed my own for few more requirements.

[deep dock]

ok we will look into this

[vernal prism]

thank you!

[mellow basin]

I can buy plan but when I atleast create 1 working indicator. I want to create more but I can not create 1.

[deep dock]

I mentioned we will look into this, but as far as I am aware, all systems are running for everyone
You can always refresh browser

For any additional questions regarding any paid plan, you can email the accounts team at:
[e-mail]

[mellow basin]

Refreshed many time. Added plain simple command but error. It's not moving an inch.

[deep dock]

Mine works fine on my end as I just completed this task
#🤝support message

[mellow basin]

let me try

[deep dock]

try different browser maybe

[mellow basin]

An unknown error occured, if it persists please reach out to our discord

[deep dock]

Again, we will look into any wide spread outages, but at the moment no other free or paid member is experiencing any outages, and, I just prompted Quant successfully here and I have enough credits.

[mellow basin]

How to buy credits?

[deep dock]

You would need to subscribe to a plan
https://www.luxalgo.com/pricing/

[foggy oxide]

@uneven carbon Could you please add a light mode to LuxAlgo Quant? The dark mode creates some visual noise for me.

[deep dock]

thank you for your suggestion, the team will review

[shell dune]

Hi LuxAlgo team,

I’m reaching out because this is now the second time my affiliate account appears to have been deleted or become inaccessible.

I’m currently unable to log in, and I didn’t receive any warning email, explanation, or notification beforehand. The last time this happened, I also had affiliate earnings in the account that were never paid out, which is quite frustrating.

Could someone please help me with the following:
• Check the status of my affiliate account
• Explain why it was removed or deactivated
• Let me know what happened to the earnings that were in the account
• Restore access if possible
Thanks in advance for your help — I’d really appreciate some clarification on what’s happening.

[fading anchor]

An unknown error occured, if it persists please reach out to our discord

[deep dock]

Please email the affilate team as we do not have any access to your account

[deep dock]

how many credits are left?

is your chat conversation long?

did you try to copy the latest script and paste in new chat to continue?

[shell dune]

I have emailed the support team, met with ai email bot telling me to email the same email that i have used to get the ai bot to begin with ([e-mail]). i also have emailed [e-mail]. if you have another email i can use please let me know.

[idle elk]

I have very similar experience. Emailed probably three times at least, attempted contact on the chat bot on your website, and also messaged your corporate account on X. I haven’t received a single human response.

[deep dock]

Just stay with the email chain

[deep dock]

What is it regarding?

[idle elk]

Refund on the basis of your 30d guarantee

[deep dock]

For a refund, they will respond to you shortly as long as you submitted your email ticket

[ruby jacinth]

hey support. best advise for when coding a large script project and the chat slows right down due to so much back and fourth, when like waiting 10 mins of more for the updates and errors etc to be fixed and for the updated script? i dont want to start a new chat incase the AI losees the logic, mometum we are making - you know? or will it not? whats best way to speed this AI up when chat is really slow - to freezing point and just waiting and waiting for the updated script?

[deep dock]

When you have a long and large conversation, I would copy the script and paste in a new chat conversation to continue. The team will be optimizing for longer chat conversations….

Only way is to continue with new chat at the moment

[ruby jacinth]

ok

ty

does it remember everything from prior chat?

[deep dock]

The team is exploring the longer chats to be optimized

[ruby jacinth]

worried that it forgets and starts hallucinating

[deep dock]

Just paste the script and start conversating, I have done this a few times myself .

[ruby jacinth]

ok

[wispy epoch]

Hello I am running into issues with the new quant on the site. I tried to refresh the page and tried to reword what I am saying but no dice.

[deep dock]

how many credits did you have?

[wispy epoch]

2721

[deep dock]

dm your email address on your account and chat url

[idle elk]

I first emailed March 2. And as recent as March 9. Only an AI has responded.

[deep dock]

billing support mentioned they did respond 8 hours ago, but you have not replied back.

Please continue with your email chat

[vivid furnace]

Hello guys

Badly need help

I wanted to upgrade to quant to use quant ai. But sadly it went through as annual subscription. I just wanted it to be monthly

Is there any way I can get it back? I have no money left 😭🥺

Sir @deep dock hope u can help

[deep dock]

Please email support at:
[e-mail]

[vivid furnace]

Okay thank you will do in abit

[dusk burrow]

I do not see any messages in scanner channel after 2/17/26 ?

[fading imp]

The scanners are down - the team is aware

[dusk burrow]

Are there any channels for backtesters?

[fading imp]

If your talking about strategies for backtester then we have:
https://discord.com/channels/641770286638694402/1398022167198961664

ultimate channels are:
https://discord.com/channels/641770286638694402/1178046672668991498
https://discord.com/channels/641770286638694402/1398053540559327414

[fading anchor]

i keep getting this. i have used another, browser still the same An unknown error occured, if it persists please reach out to our discord

[fading imp]

Hi there - please DM me your LuxAlgo email and the Quant chat link so i can forward it to the developers to look into for you

[fading imp]

@fading anchor I deleted your message as it contained your personal email for your privacy and safety. Please do not share personal information in the public Discord server. I've DM'd you regarding the information

[wispy epoch]

Got it

[vernal prism]

so im trading off liquidy sweep hitting my neo cloud. any way to setup a alert ? say the sweep touches my neo cloud i want i to notify me

[uneven carbon]

neo clouds are consisted of neo lead and neo lag, we have examples of their usage in #1455570513052303582

[wispy epoch]

Just DM you boss

[deep dock]

oh ok, I had the team wait for this 11 hours ago, let me try to send this to them in a bit

@wispy epoch I took a look at your Quant chat and it seems that you have a very long chat conversation, this is what caused the errors most likley, I will forward this to the team to double check this, as the team is already working on optimizing these longer chats.
But for the time being, please copy and paste the recent cod into a new chat to continue...

[wispy epoch]

Sorry boss I passed out last night but I will make a new chat and it should work thank you for dealing with me

[deep dock]

ha, no wrries....

[ruby jacinth]

hey

[uneven carbon]

please try to refresh the chat

[ruby jacinth]

ok worked

ty

[plush jolt]

Hello there Quant it's not opening the Pine Editot anymore on my chats it's there anyway to bring it back?

[uneven carbon]

hello, what happens if you ask quant to open the editor?

how many credits you have left?

[plush jolt]

I've got 11524 credits and if I ask Quant to open, and when I as to open the editor, it tells me that he update the "I've updated the code in the editor for you" but doesn't show mw nothing.....

[deep dock]

Try to prompt “continue”
Sometimes this works for me

Just an idea

[plush jolt]

doesn't worked for me unfortunatley....

[uneven carbon]

can you try to refresh the page?

[plush jolt]

yes and it keeps it without editors after refreshed

[uneven carbon]

can you copy and paste the quant link of the conversation for me?

[real plinth]

I have a question about the tokens for Quant. Is anything being done about the fact that the tokens run out extremely quickly, and for example if you practically didn’t use anything the month before, they aren’t saved or carried over?

[uneven carbon]

hello, are you a subscriber? your discord is not connected https://docs.luxalgo.com/docs/getting-started/community#exclusive-roles

[real plinth]

yes I have the ultimate subscription

[uneven carbon]

in regards to your question, there was an update on the tokens usage 2 weeks ago #🔊announcements message

also the tokens are replenished to 25k for ultimate users, they're not getting carried over

[real plinth]

well if you try to make something complicated you have to ask a lot of questions and these tokens are really not much.

[uneven carbon]

25k tokens a month are more than enough tokens to build a few indicators actually

[real plinth]

If you said so .. weird that the dude who streams for luxalgo has like 50000 tokens then 😄

[plush jolt]

I've sent the link man I hope This is getting looked at let me know if I can do anything else, Thanks!

[uneven carbon]

"the new code does not show up in Quant, so I cannot copy it"

tell Quant this

I copy and pasted your query into a new chat and opened the editor @plush jolt so you can also try this

[silk heath]

what you are doing please go back to old quant . the new pine script not working i spend alot of time and i get no trade on t.v strategy.

[uneven carbon]

not sure what the issue is but you can tell quant you're getting errors, you can ask quant to correct the errors you're having. I personally had zero errors

you can also check #1128499789437354106 , there are numerous scripts created with Quant

[silk heath]

i dont have error i dont have trade and then go again to quant and he told me its fix it . again and again from t.v to quant and no trade . this is the problem

[uneven carbon]

not sure I understand the issue

[silk heath]

when you copy the script from quant to trading view pine script you are see in trading view the result of the strategy in my case there is no result include trade . this is the issue . i spend alot of time dont work

[uneven carbon]

ok you will need to go back and fourth with Quant and insist there are no trades

[silk heath]

i do it for 2 hour . no trade you have problem please check it

[uneven carbon]

we cannot check your or anyone's scripts i'm afraid

[silk heath]

i try many startegy not work no trade . there is a problem with the system

[uneven carbon]

other members created strategies with Quant, see an example here https://discord.com/channels/641770286638694402/1482153158632276089

you will need to go back to Quant and tell Quant the issues you're having, in plain english

[ruby jacinth]

25k credits not enough for a top tier plan. Going in circles with the AI decoding perfectly working script when trying to fix isolated bugs - Iv'e used up 25k credits in a matter of days. Very disappointing! When we are putting in a lot of work/hours/cash and to see credits whittle away in no time - very disheartening! Props to you guys for creating a great AI for Pine - best Ive come across - just a shame you could not be fairer on the credits considering all the bugs and errors and being a beta version! Im left with a dud script and without creidts 🙁

[deep dock]

When did you see a higher rate of credit consumption ?

[ruby jacinth]

since forever Micky !

[arctic radish]

Build the working structure in Quant…then train Claude to pick up the rest. I’m in the same boat but I honestly understand where they are coming from.

[ruby jacinth]

🙁

[real plinth]

True, I have the same problem.

[ruby jacinth]

If it was a perfect AI that did not make continuous mistakes, going in circles, then fine, an elite price, but this is too expensive at this stage - real disappointment as it is far better than the rest, so far and a pleasure not to have to deal with syntax problems like Chat GPT! its a breath of fresh air. But still frustrations going in circles, errors out of our control and then watching credits evaporate fast !

[deep dock]

I just DM you personal account info

[real plinth]

Can you do this for me also then?

[uneven carbon]

hello, how can we help?

[real plinth]

I have the same problem with the credits. When working on a complex script, you often have to ask the same question multiple times because Quant can’t fix the issue properly. Since you need to repeat questions or try different workarounds when something doesn’t work, you end up using a lot of credits.

Now I’m only halfway through the month and all my credits are already gone. The month before, I hadn’t used Quant at all, and even at the end of that month there were practically no tokens left. So I really think that, besides the fact that 25k is not enough, there is also a problem with how the tokens are being counted or used. This has even been verified by someone from customer support.

[uneven carbon]

if you have spoken with someone from customer support, please continue to communicate in that channel - we have no visibility over there.
also keep in mind the Quant tokens are shared with the AI assistant tokens

[real plinth]

I didnt used the ai assistent also, it is only fair that you take your tokens with you the next month or you provide enough tokens to work with.

[uneven carbon]

thank you for the feedback, we'll pass this on to the dev team but this is currently not possible

[rugged heath]

I've noticed that sometimes while working on a script it will add the new version in the chat, but no update it on the right side in the script window. Is there something I can do to fix that?
Like the code in the chat on the left is the new code but on the right it's still the last one.

it only happens sometimes but still kinda annoying

[deep dock]

I come across this myself. I just ask quant to post revised script in editor

[ruby jacinth]

yes, my prompt is as follows: ''push the finalized, 100% technically valid script to my editor.'' using its own language back at it... it does take a while - go make a coffee and come back... ; ) also old chats get clogged up - start a new chart when things start to slow. ask it to make a prompt for the new chat and include the latest scrip into the prompt to keep things on track.

[shrewd vine]

Could you link me to docs/tutorials re exit conditions?

[uneven carbon]

not sure which exactly, but this is the link to the documentation on S&O backtesters only https://docs.luxalgo.com/docs/ai-backtesting/backtesters/s-o/exits

you can use the left menu to browse through the other backtesters

[velvet elbow]

Hello just checking if there is an update on this, thx!

[uneven carbon]

hello, the team is still looking into this, can't see an update yet

[haughty ruin]

Question - how do we create custom alerts on lux algo with few other external indicators?

[uneven carbon]

via any of the toolkit's custom alert section. you have 3 slots for external indicators, but you need to check if what you want to use externally is supported

we have examples in #1455570513052303582 with external indicators

[forest quarry]

How to update the forex scanner

[uneven carbon]

I believe they're currently down but the team is aware

[forest quarry]

👍

[jovial sapphire]

@deep dock hey, i contact the support team to change my email address they said they cannot change it. But i do not want to use that emaiul anymore

[flint spruce]

Hi Team,

Why stocks-ltf, futures-ltf is not working?

When can I expect it to work on time

url is not working

[deep dock]

Correct, the backend is going through some updating now, but once they are finished, we would be able to make that email change at that time....

[deep dock]

The team is aware and will be looking into this integration

[jovial sapphire]

okay thanks

[vernal prism]

i got 119 credits left

am i on a cool down for now?

[deep dock]

yeah, 119 doesnt seem enough for what your chat conversation entails now

[vernal prism]

Ah okay no worries even just asking questions about it ?

[sturdy tiger]

MORE CREDITS ITS BEEN WEEKS

[deep dock]

Resets coming first of the month, and the team will be implementing top-off options for current month soon.....

[vernal prism]

YESSSSS

if i upgrade my sub do i get more credits right away? or have to wait again?

im on the normal one not the better one. def upgrading soon tho for the backtesting really wanna see if these strats are as good as they claim to be

[deep dock]

Not sure, I would assume, but not sure, so just contact account support on the webchat

[vernal prism]

okay thank you

[mortal bramble]

wait how do yuo get more credits

[thorny moon]

There isn't an option to top off as of now. Credit balances are reset at start of the month.

[vivid furnace]

hello

[thorny moon]

Hi there, how can I help?

[vivid furnace]

im all good thanks guys

[thorny moon]

@faint widget can you post your Pinescript strategy here as you got it from Quant, thanks

[faint widget]

this is the strategy I am pasting @only_scripted() = true

@long() = {hyperwave_cu_50} and {confirmation_uptrend} and {contrarian_uptrend} and {unix_ts} >= 1763971800000

@short() = {hyperwave_co_50} and {confirmation_downtrend} and {contrarian_downtrend} and {unix_ts} >= 1763971800000

[thorny moon]

Oh that is unfortunate. That is a strategy script, and that is solely used in the LuxAlgo backtesters. This is not something you can get from Quant, but from the AI Backtesting Assistant.

[faint widget]

I see am i able to take that strategy and have it create me a pinescript?

[thorny moon]

@faint widget only Ultimate users have access to the AI Backtesting Assistant.

[thorny moon]

No. You can work with Quant to give you a strategy or indicator that you can work with instead. Have a look at #1199356285813006367 message so that you can see how to work with Quant.

[faint widget]

ok and last question, if I were to upgrade and try out ultimate, would the 30 day money back still apply for everything? I dont plan on leaving if I can see the value however that was a big factor in me trying luxalgo out

[thorny moon]

The 30 day guarantee is for the initial subscription, so in this case I am unsure how it would work. Best to consult [e-mail] as the accounts team will be able to answer that. Or you can chat with them using the widget at the LuxAlgo.com website.

[faint widget]

thank you

[mystic smelt]

Can I get some help with setting it up so when it prints a long or short signal it goes to my webhook? Not sure what I need to select

[fading imp]

Hi there - have you taken a look at our automation resources channel? This can be found here: https://discord.com/channels/641770286638694402/1398053540559327414
The webhook documentation is also here: https://docs.luxalgo.com/docs/ai-strategy-alerts/introduction

If you are using the backtesters to automate your strategy then you would input your syntax into the long/short messages. Here is the documentation on the alerts: https://docs.luxalgo.com/docs/ai-backtesting/backtesters/alerts

[gray patrol]

Hi, i was searching for the best strategy and what I notice that the recommended strategy has different winrate and net profit in the same strategy. Please see the screenshot for better understanding.

[fading imp]

can you share the strategy ID with me and ill take a look

[gray patrol]

How to share strategy ID?

[gray patrol]

How to share strategy ID

[fading imp]

When you go into your saved strategies, on the title you should see two squares when you hover your mouse over it (see screenshot)

[gray patrol]

BTCUSD|5|LONG=BrNewFVG&CONFDt&WkBlCONF|SHORT=BlNewFVG&CONFUt&WkBrCONF|EXIT=null

[dense mantle]

Hello, may I ask what caused this error?

[fading imp]

Hi there - from your image I can see you've uploaded excel files and also sending 33 images. This is most likely caused the problem, Quant is designed to create strategies/indicators from your prompts not analyse complete excel files and large number of screenshots.

Take a look at some of the examples posted in: https://discord.com/channels/641770286638694402/1128499789437354106

Also ensure you have enough credits (the number displayed in top right)

[gray patrol]

@fading imp BTCUSD|5|LONG=BrNewFVG&CONFDt&WkBlCONF|SHORT=BlNewFVG&CONFUt&WkBrCONF|EXIT=null

[fading imp]

There is no need to keep repeating the same messages, I'm taking a look at your strategy

[gray patrol]

Ok

[dense mantle]

thankyou

[prime berry]

Good morning, I’ve encountered an unknown error, can this please be looked into? https://www.luxalgo.com/quant/xll3ji6oxudwz17u8d6w12sr/

[fading imp]

The discrepancy you see is due to how unrealized profit from an active trade is displayed.

The sidebar card shows the Total Equity, which includes the profit from all closed trades plus the unrealized profit/loss of the currently open position. In this case, the strategy is currently in a short position that has significant open profit.

On the other hand, the Summary dashboard in the main view typically displays the Closed Net Profit, which only accounts for trades that have already been completed and exited.

Summary Dashboard (+36.0K): Reflects only finalized trades.
Sidebar Card (+42.2K): Reflects the current state of the account, including the ~6.2K profit from the active short trade.

You can see from the screenshot i have attached the current short trade in question

[bitter dragon]

Hi. I want to find out how to resolve this error in Tradingview. When I try edit an existing alert or try to create a new alert with the Signals and Overlay indicator I get this error message. I am on signals and overlay version 7.3.1. Any ideas?

[fading imp]

Hi there - are you a subscribing member?

[bitter dragon]

Yes I am.

[prime berry]

I’m on the free plan at the minute with 227 credits left

[fading imp]

I'm talking to another individual, in regards to your error - are you using any external conditions with 3rd party indicators?

[bitter dragon]

Apologies, realised that after I replied. Yes I am. Assume it would be linked back to that?

[fading imp]

Have you tried copying the pinescript into a new chat and asking it to refine the signals in a new chat instead of the existing one?

[fading imp]

Thats correct, its linked to the 3rd party external indicator. Either they've deleted the indicator or haven't published it so you cannot create alerts with it. If you know the author of the indicator, id reach out to them - removing the 3rd party indicator as a external condition, will allow you to create alerts with the S&O toolkit with no issues

[prime berry]

That worked, thanks 🙏

[fading imp]

no worries, sometimes if the chat gets a bit too long it can cause that message and developers are aware. Usually opening a new chat and prompting it again solves it 🙂

[gray patrol]

Thanks bro

[fading imp]

no worries, have a good day 🤝

[fleet crag]

Good day, I’ve been encountering an error every time I try to use the AI chat. I tried logging out and back in and even logging in on my phone, but the issue persists. This has been happening since yesterday. Quant however, appears to be working normally.

[fading imp]

Hey there - can you DM me your LuxAlgo email and the AI chat url please and ill get developers to take a look

[fleet crag]

Already sent it

[fading imp]

Thanks 🤝

[hazy pecan]

Its not working for me nothing is loading on the chart that displays signals

[fading imp]

Hi there - have you loaded S&O toolkit alongside the PAC backtester on the chart and correctly connected the S&O LUCID element within PAC backtester? Also ensure you have enabled all the relevant features in the S&O toolkit such as: Neo Cloud

[hazy pecan]

thank you

[rapid quarry]

Hi,why I cannot find the Lux Algo signal and overlays indicators in Condioni that I could send alerts forward?

[fading imp]

Hey - take a look at our S&O alert documentation here: https://docs.luxalgo.com/docs/algos/signals-overlays/alerts

• The documentation contains a video on how to set alerts on LuxAlgo toolkits which you may find beneficial to yourself

We also have sample alert channels too which can be found here:
https://discord.com/channels/641770286638694402/1455570513052303582
https://discord.com/channels/641770286638694402/1325920853682159667

[rapid quarry]

thank you

[fading imp]

you're welcome, enjoy the rest of your day 🙂

[past glen]

Hey, I have a yearly subscription, how do I get access to all channels

[fading imp]

Hi there - it looks like your Discord isn't currently connected. This can be done here: Connect Discord

[past glen]

SWeet, ty

Done

[fading imp]

Discord is all connected now as per your Premium subscription, you can use id:browse to select/de-select any channels you want. A great starting place for new members is: https://discord.com/channels/641770286638694402/1048529827243761747 and https://discord.com/channels/641770286638694402/997901168393068564

Any other questions just let us know

[past glen]

Thanks mate

[agile cairn]

I want ZS 1h
Confirmation Normal - Trend Tracer - Trend Strength Trending please provide

[fading imp]

Hi there - you can check out our sample alert channels to see how other alerts have been achieved for when you come to create your own alerts:
https://discord.com/channels/641770286638694402/1325920853682159667
https://discord.com/channels/641770286638694402/1455570513052303582

[mystic smelt]

theres a lot of things here i dont know what to look at

I simply want it to send a message to my webhook once it prints a signal. are you able to briefly explain how to do that? im in the menu with the "Bearish and bullish confirmation" and ive received that signal but it doesnt show a signal even when theres a confirmation. maybe im selecting the wrong thing?

[scarlet crescent]

Question about Signals and Overlays Indicator: Does the orange x after a short signal means best moment to exit the short?

and same with the blue x after a long signal

[fading imp]

they are just possible built in exits, you can read about them here: https://docs.luxalgo.com/docs/algos/signals-overlays/signals

[fading imp]

As i mentioned in my previous message, you would need to use the backtesters and the long/short messages and include your webhook syntax in the long/short boxes. There are various 3rd party applications so the syntax varies, you would need to look at the correct syntax for the application your using.

As you are a ultimate member you could also look at getting the AI backtesting assistant to fetch you a simple S&O strategy which you can then use the AI webhooks to create alerts - https://docs.luxalgo.com/docs/ai-strategy-alerts/webhooks

I'd recommend going over the material for better understanding in how to achieve such alerts via webhooks: #🤝support message

[scarlet crescent]

Where can I learn how to use the signals from scanners premium?

I have a section in discord. LIVE - Stocks Scanner

but it says stocks and stocks-ltf what does ltf mean?

[uneven carbon]

the scanners are currently down and the team is aware, they're working on getting them back online

[scarlet crescent]

Okay but is there a tutorial how to use them when they are back online?

[uneven carbon]

they're more for information, they're basically elemenets from our premium toolkits across multiple instruments. for example there was a bullish exit on CAC40 on 30 minutes timeframe

[scarlet crescent]

So the market has millions of stocks. I was thinking this helps find opportunities out of these millions of stocks. So I then have to check discord and when I see Bullish ENtry I can consider opening a long on that asset and when seeing the bullish exit consider closing it?

[uneven carbon]

it's entirely up to you how you want to interpret the information, but as I mentioned earlier on the scanners are down at the moment

[scarlet crescent]

my itention is to learn possible practical use cases for these scanners. it is a useless feature if there is no tutorial how to profit from the data

[delicate vessel]

is it possible to use Quant ( or LuxAlgo as a whole ) as a backend to build an online business like a Signals provider on Telegram/X or similar ?

[uneven carbon]

you can use the webhooks to send messages on telegram

[slender panther]

Hello

Could you please guide me to the luxalgo videos for price action concept indicator?

[uneven carbon]

hello, have a look at our youtube playlist https://www.youtube.com/watch?v=rD776uLM4P0&list=PLbqCXsOfrM3P5mb5jY7Ye8pguhmozOKBC

[narrow prism]

Good day, I need to speak to a human, from the support team, Refund Request for My LuxAlgo Subscription

[uneven carbon]

for billing enquiries please email [e-mail] and follow the instructions

[mystic smelt]

i checked out the link you sent over

i understand what to do, only thing i dont quite understand is where i need to go to create this webhook.

The instructions dont match what i see on tradingview

[uneven carbon]

are you setting alerts from tradingview?

[mystic smelt]

yes i am, maybe thats where im going wrong? i don't know where else to set them

^^ thats also why i asked

[uneven carbon]

click here

[mystic smelt]

ive already got the webhook set up

i'm just not sure how to make it send a message when it prints a signal. i tried "bearish bullish confirmation" but thats not the signal option

[uneven carbon]

whenever the conditions are met, an alert will be sent to that webhook. you can also google "tradingview webhook to discord" for further instructions

[mystic smelt]

no but thats not what i mean or maybe im explaining wrong

what should i select here?

[uneven carbon]

where are you trying to create alerts and how?

[mystic smelt]

im not quite sure what you mean by where

[uneven carbon]

you can check here how to create alerts https://docs.luxalgo.com/docs/algos/signals-overlays/alerts

[mystic smelt]

appreciate you

[small tundra]

Hey I've purchased your monthly subscription and also connected my tradingview account but whenever I try to add indicator it shows contact author

Help pls

[uneven carbon]

you need to refresh tradingview

[grizzled garnet]

What is squeeze metric in signals and overlays ? . Higher values means ...

Lower values. Means

[uneven carbon]

you can read more about the dashboard elements here https://docs.luxalgo.com/docs/toolkits/signals-overlays/dashboard

[grizzled garnet]

Thanks

One small suggestion

Similar to volatality increasing decreasing symbol beside that metric

For Trend strength also

[uneven carbon]

you can suggest in #🔍feature-requests 🤝

[grizzled garnet]

Same increasing decreasing sign will be better

[past glen]

Who is this guy:

@smack.04

[uneven carbon]

no idea, if the tag didn't work that means it's not part of this discord server

[small tundra]

Hey if I were to claim a refund how do I do that

[uneven carbon]

have a look here at the instructions https://docs.luxalgo.com/docs/getting-started/faq#billing

[still lantern]

Hi team as im done with quant tokens for this month i was just thinking somethin just not sure if its doable or this can be done with a single line of code with Quant. For example i would like to be able to select`Neo Cloud Bullish - level 2 and 3 combined. Would that be possible ? Shortly as in S&O currently neo bullish can be selected for a single level. I would like to have a dropdown or something make me choose more than 1 level at a time * (neo bullish only valid if both neo2and 3 bullish for example)

i can list 5 S&O and order the levels from 1to5 but cannot make them combined for triggering an alert

[sharp crane]

I need your help finding the best configuration for the LuxAlgo Signals & Overlays indicator.
I use the SPY chart from 9:30 AM to 11:30 AM as a guide for trading the Micro S7P500 Futures (/MES). I then follow the indicator’s entry signals to scalp futures with a 1:1 risk-reward ratio.

I’ve already tested several different settings and would really appreciate your best recommended configuration to maximize my win probability. Please also suggest the ideal timeframes to use the indicator on, and any stop-loss placement ideas if possible.

Thank you!

[deep dock]

I have a few examples of multiple NeoCloud strategies posted in #1455570513052303582 #1325920853682159667 #1128499789437354106 just browse for them

[still lantern]

thanx @deep dock i will have a look.

[safe sierra]

Hello
In the OSC back tester what are the ways that I can have the OSC back tester look if the trend catcher in a S&O is bullish or bearish ?

If possible I would like to avoid using alert scripting

[deep dock]

If not scripting, then try the regular UI dropdowns for external sources

[safe sierra]

I already tried the dropdowns in the External section.
The problem is shown in my second image Trend catcher only changes color in the data window from red to green.
But there is no way that I have found that a backtester can tell the state of the trend catcher

Can you ask the devs for a way if there is one?? I searched to discord and could not find someone asking the same question already.....

#🤝support message

[deep dock]

Please remember, not all scenarios can be acheived through the UI dropdowns, that is why the team created the scripting to be a little more versatile. But in any scenarios, we would just need to experiement

You can browse through some examples here #1455570513052303582 for the UI dropdowns

[ruby jacinth]

Hi. Is anyone available to confirm that my case is being looked into?

I do not wish to be a pain ... ty

Was speaking to Micky but no reply and zero from support on email either.

7000 credits blown up in just a light interaction with quant in chat this morning, nothing coded even...need those back please.

[deep dock]

The team has been investigating your account and your usage and we did provide a response in DM and also informed you to start a new chat, as your old chat is very long, which is the cause of the increased credit consumption rate. But you went ahead and continued to prompt in your original long chat conversation which then depleted your credits further. Also as mentioned, we will be implementing top-offs for users current month as an option. Also mentioned to you in your DM that the team is currently optimizing the credit consumption rate with longer chats and this is a work-in-process. So as suggested to you previously, please copy your script from your long chat and continue your conversation in a new chat.

[ruby jacinth]

Micky, appreciate the response. Just to clarify my side, the continued prompts in that same chat weren’t normal usage (I stopped my project when we were talking). I was deliberately showing you, in real time, how quickly credits were dropping from simple interactions (no coding), so the team could see the behaviour clearly while it was happening.

The key point for me is that the majority of those credits were consumed before it was clear that chat length would materially impact usage, and also during that short “test” while we were discussing it live.

I fully understand the workaround now (start a new chat), and I’m happy to follow that going forward. But I have only 2000+ credits left, 7000 were consumed due to the ''long chat consumption issue''.

Given that context, would you be open to restoring my credits back to roughly where I started today (~9k+) as a gesture of fairness while this is still being optimised on your side?

I’m genuinely enjoying building with Quant and want to continue properly. I’ve just had to pause things today because of how quickly the credits dropped.

I will take your guidance on best practices going forward as well so this doesn’t happen again!

[ruby jacinth]

OK Micky.

[thick cave]

Please create a custom alert script for the signal settings of LuxAlgo's premium indicators. The script must ensure that confirmed Buy or Sell signals—along with TP1, TP2, SL1, SL2, and Confirmed Exit signals—generated for the trading pair currently displayed on the chart are accurately captured. Furthermore, it is essential to ensure that these signals are delivered via webhooks or other third-party applications (such as MT5) in a compatible and acceptable format.