🤝support

[vale salmon]

When you click that backtesting system does it show up? Bc tradingview has a bug where it shows red but you have access

Sometimes for the backtesters as well it does take up to 1min to load

[marsh crystal]

Hi ive had an email saying i now have ultimate access in discord but i can't see it and i've loggoed out/in with discord. Any ideas what i should check?

[deep dock]

You have one Discord account?

[rough oracle]

When will live stream from yesterday appear on YT?

[jaunty skiff]

@rough oracle has earned the Lux Level 1 role!

[vale salmon]

I’ll have it upload today. Sorry for that delay

[rough oracle]

Appreciate it! Thanks

[sturdy valve]

is these indicator cache locally or check something with your server when refresh each time

I see the spinning become slow

[halcyon pendant]

No doesn’t show at all

[deep dock]

TV server, how is your internet connection?

[sturdy valve]

1g

[vale salmon]

Do any of them show up? Or is that the only one?

[deep dock]

same here, mine loads pretty quick

try restarting TV?

[halcyon pendant]

None of them showing

[sturdy valve]

I did also putting "!" quiet often

[vale salmon]

Check your dm

[brittle idol]

what does EQH stand for on price action

[amber siren]

Equal High

[brittle idol]

thanks

[amber siren]

EQL = Equal Low

[steep inlet]

Hello guys, I take luxalgo to launch my signal on my bot. But when i want to set alerts on TV, icon is grey and unavailable. Is it possible to make webhooked strategies?

[brittle idol]

thanks again

[marsh crystal]

Hi yes and i gave my username

[paper phoenix]

@vale salmon Where can we see the video from yesterday?

[deep dock]

It will be post to YouTube soon

[paper phoenix]

10x

[rich zenith]

how does the 30 day risk free work?

[deep dock]

You can request a cancel within the first 30 days for a refund

You can manage your account to process that...

[rich zenith]

ok did that but how do i get a refund?

just says wont be billed again

[brittle idol]

it works trust me i found out the hardway.

[jaunty skiff]

@brittle idol has earned the Lux Level 1 role!

[shadow tree]

Hi, I've purchased the premium edition, how does upgrading to the ulimate version work?

[brittle idol]

i bought membership and cancelled straight after as i wanted to try for a month... they refunded me and cancelled my subscription. I had to pay again and register

[amber siren]

Full Backtesting System video tutorial: https://youtu.be/BxCAm-n4-5U

[scarlet sedge]

Hello. I bought the life time. But right now i cant login to my TradingView. Please check for me id is luckymoney3333

[amber siren]

Hello there .. There is no Life time as such but the Ultimate package thou and Kindly refresh your TV to gain access

[scarlet sedge]

I bought a year ago for life time

[amber siren]

Refresh your TV or sign-out and Sign-in again

[scarlet sedge]

Thank you so@much

[feral lava]

You can upgrade within your account still; https://luxalgo.com/manage-account “update billing”

[feral lava]

they will confirm with you soon! 🙂

[scarlet sedge]

I did but the same problem. I bought the last year for life time. But can not access.

I paid around 1000$ for lifte time last year

?????

[amber siren]

Send email to [e-mail] or message them on website chat widget

[amber siren]

What access do you have for now ? and what is your TV ID ?

[scarlet sedge]

No honey. My tradingview is luckymoney3333

[amber siren]

So you do not have access to all 6 Indicators .. 3 Premium and 3 Backtesting .. Is that right ?

[jagged pier]

I became a premium member on Nov,25th, how I can join a chat and to see the video , how the system works

[jaunty perch]

Hello! I need help with my Premium subscription.

[amber siren]

Hello and Welcome

You may start from here

#✨community-guide
#📈must-watch
#🧠core-lessons
#🔔scanners-premium

[jaunty perch]

I can’t access the paid scripts on TradingView

It said is invite-only

[amber siren]

Kindly refresh your TV

[burnt swan]

it's happening to me too

[jaunty perch]

Is anyone authorized I want to return ultimate and it has not been 24 hours since I received it

And what can we do?

[jaunty skiff]

@jaunty perch has earned the Lux Level 1 role!

[amber siren]

Kindly refresh your TV

[jaunty perch]

Nobody answer my messages

[loud mulch]

Refresh your browser

[amber siren]

Send email to [e-mail] or message them on website chat widget

[loud mulch]

You probably gave wrong name

[burnt swan]

already did, still nothing

[jaunty perch]

I need to refresh my browser on TradingView?

[loud mulch]

Yeah. Try it for a start

[amber siren]

Yes sir .. TV = Trading view

[jaunty perch]

OK

I will try

[burnt swan]

did refresh work for some?

[radiant yew]

Same problem here

[amber siren]

Have you used the welcome mail in your Inbox where in you add your discord ID and TV ID to gain access ?

[jaunty perch]

It’s working now

Thank you

[loud mulch]

Yay!!! Let’s celebrate

😂

[jaunty perch]

😋

[scarlet sedge]

For me did not work

[radiant yew]

Same problem here

[burnt swan]

what did you do? just refresh?

[scarlet sedge]

The same with me

Yes

[jaunty perch]

Yes

Log out and log back in

[scarlet sedge]

Log out ana login

The same

[loud mulch]

Why you guys using your phones?? Use your computer or mac

[burnt swan]

I checked my tradingview app, same issue

[tawdry temple]

It not working on computer too

[loud mulch]

Wow you guys have problems then

[burnt swan]

yea logging out doesnt work for me

[loud mulch]

Contact support

[burnt swan]

already sent email, so now I just wait

[loud mulch]

Probably didnt give your correct profile name.

[burnt swan]

good thing I am done with my NY session at least.

[tawdry temple]

It not on my invite only script anymore

[scarlet sedge]

Me too

[loud mulch]

You need to pay

[scarlet sedge]

Kick me out

I paid for lifetime

[tawdry temple]

It been paid guy lifetime

[raven dagger]

https://www.tradingview.com/script/0UysVHbl-Supply-Demand-Profiles-LuxAlgo/

Can anyone help me with this, please?

It asks for set the "Start Calculation" time for "LuxAlgo" - Supply Demand Profiles

Thanks

[loud mulch]

Sounds like you have serious issues then.

Sorry just contact support

[amber siren]

Send email to [e-mail] or message them on website chat widget

[amber siren]

Send email to [e-mail] or message them on website chat widget

[scarlet sedge]

I did it but no one answered

[dense edge]

Guys, Liquidity Grabs in 4h in PAC is not working

[amber siren]

Kindly change the TF to see if it is a glitch from TV Itself ... My end it works thou

[amber siren]

okay inform the customer team to contact you soon .. Have you send an email by any chance ?

[radiant yew]

I tried but not working still

[scarlet sedge]

Yes

[amber siren]

Customer Support has been inform .. they will contact you shortly

[cloud delta]

hi, I am also getting study error for PAC and signal overlay ....and I am not seeing invite script in the my trading view account....could u pls take a look what is the issue

[jaunty skiff]

@cloud delta has earned the Lux Level 1 role!

[craggy yarrow]

I just saw the announcements to upgrade to ultimate. I went to the website and can't find a link for the 60% off upgrade. Is it still available?

[burnt swan]

Those links show up as "no access" to me. I just paid for ultimate access on Black Friday. Should I be concerned? Could it be related to my indicators going invite-only as of this morning?

[clever fulcrum]

i have a question about getting money back when cancelled my subscription. It says that you get your money back up to 30 days after purchase but i havent got it back.

[deep dock]

When did you process the cancel?

[uneven carbon]

this has expired unfortunately

[clever fulcrum]

about 30min ago

[craggy yarrow]

Got it. Thanks

[deep dock]

Takes a few business days to process this as it needs to go to billing and then sent to your bank for proccessing and posting to your bank account

[burnt swan]

wait could this related to my issue of my indicators going invite-only as of recently?

[clever fulcrum]

alr thanks

[burnt swan]

oops meant to reply to this

[cloud delta]

Could someone pls let me know how to correct study error issue

[rancid remnant]

Hello. My paid indicators have stopped working, the services have been paid for.

[uneven carbon]

might be a tradingview issue, mine are working jut fine. the team is looking into this however

[rancid remnant]

tradeview works fine and also takes a long time to pay

[flint ginkgo]

Hello! Hope someone can help me. Trying to figure out how to put larm on LuxAlgo S&O. I notice I doesnt work for me. See the attached picture

In the menu condition I cannot chose luxAlgo indicator. But onli luxAlgo session

Same thin if I rigthclick on the indicator. The option to set larm is grey

[uneven carbon]

refresh tradingview, works on my end

[flint ginkgo]

Thanks I’ll try it

[flint ginkgo]

Yeah! It works now! Great. Thank you @uneven carbon

[amber siren]

It is fixed now .. Kindly refresh your TV

[rancid remnant]

What I should do?

[uneven carbon]

refresh tradingview

[rancid remnant]

did not help
The computer has also been restarted

[jaunty skiff]

@rancid remnant has earned the Lux Level 1 role!

[amber siren]

Kindly remove all indicators and add the updated version .. You are using the old version of Premium Indicators

before you do anything kindly refresh @rancid remnant

[subtle olive]

Hello is there another way top copy the back test start other than upgrading to tv pro?

[rancid remnant]

any more ideas?

[uneven carbon]

change the timeframes, is this happening on all the timeframes? mine are just fine

[cloud delta]

Refreshing tradingview is not helping me as well

[amber siren]

#🤝support message

[amber siren]

Best idea .. what is your TV ID ?

[rancid remnant]

But I’m not okay, you can check it, it says that access is limited.

[amber siren]

Trading view ID ?

[rancid remnant]

Strellson

[cloud delta]

Mine tradingview id is manish1rawat12 ...could u pls check for this as well

[primal kindle]

I am having the same issue as zinbeIman. I suddenly lost access to the indicators.

[amber siren]

TV ID please

[primal kindle]

TV ID: Pete8E2

[subtle olive]

me too.

[fading sphinx]

Same experience with the indicators my TV ID is DaniLacy. could you please check mine too?

[amber siren]

is it ending with . or only DaniLacy ?

[fading sphinx]

Only DaniLacy

[trim hearth]

@deep dock I am still unable to set up the alerts. I can set up alerts on everything else but LuxAlgo indicators. I have restarted TradingView app, reloaded the charts, re-created the charts, still nothing.

[amber siren]

Fixed .. Kindly refresh Chart

[cloud delta]

issue with trading view is that there is no more invite-only scripts ...it was there till morning then suddenly invite-only disappeared from indicators and hence getting study error....

[amber siren]

Fixed .. Kindly refresh Chart

[primal kindle]

@amber siren All set, sir! Thanks!

[amber siren]

Hello .. Kindly DM you recent Invoice from LUX Algo please

[cloud delta]

Hi @amber siren could u pls check for TV ID: manish1rawat12 ....

[amber siren]

Working on it

[cloud delta]

sure Thanks

[restive roost]

Hello, i'm lifetime member and can't see price action now @amber siren

[amber siren]

TV ID ?

[restive roost]

TradershubNinja

[restive roost]

I can see only Backtesting one

What happen to other indicators ? Why i lost them @amber siren

[amber siren]

Seem dry cleaning thou .. don't worry they will be fine soon 😋

[tawny sequoia]

Hello, I don't have access to the indicators either my TV ID is diodeljey

[restive roost]

Thank You!

[amber siren]

Send email to [e-mail] or message them on website chat widget

[cloud delta]

@amber siren just wanted to check if there is any update ...

[amber siren]

Once I get the response .. will update you shortly 🙂

Got 3 Users in hand for now

[cloud delta]

ok got it ....pls let me know once u hear back ...thnxs

[reef mortar]

Hi, can someone help with recommendations of a broker that I can trade on tradingview from USA

[deep dock]

What assets you like?

Have a look here:
https://www.tradingview.com/brokers/

[reef mortar]

I trade gold

And crypto currency

[timid idol]

Hello, i also lost access to my indicator i had lifetime member and can't see the indicators @amber siren ?

i sent a message also in the chatbox of the website

[reef mortar]

Which one you have Mick, I open forex but not good with gold

[north cape]

which is the correct message in the alarm when using tradingview to send commands to 3commas using the S&O Backtester ? i took this message from another strategy but do not know if it will trigger the 3commas DCA BOT

[vale salmon]

Make sure to go through 3commas forms to find out what type of webhook message they need to trigger their system

Its different for each broker

but thats on their end

[north cape]

the message in the window worked with another strategy. but does the S&O work with this message ?

[reef mortar]

Tradovate

[vale salmon]

should work with any alert you setup so long as its in the message spot

[dense linden]

how much equity do you have @vale salmon

and do you use ae or pp?

[north cape]

ok, so i have to wait. i have a promising strategy. but 30 min so it takes some time for the next alert.

[vale salmon]

Take these questions to Dm or #💬hangout Not #🤝support

[deep dock]

I personally use Oanda for all my forex trades direct on my TV chart, and Tradestation for my futures trades

[dense linden]

dmed sorry

[reef mortar]

Can you use oanda for gold

And us30 Nasdaq 100

I have oanda

[deep dock]

I live in the states, so I cant trade xau.usd

but i can trade gold futures on tradestation

If I cant trade a FX pair, I will look to see if there is a futures version on Tradestation

[thorny moon]

do your trial on shorter time frames like 1 minute, why wait.

[north cape]

because in 1 minute the staretgy is shit and i dont want to start with a loss hahaha yeah i know dont say anything lol

[thorny moon]

demo bot perhaps?

[scarlet sedge]

Please help me out. I still stuck too

This is reciep I bought last year for life time

Right now i can not access.

[north cape]

i start with sharing the strategy so others can participate. profit factor 19.4 lol idk. i just wait for the first trade in 30 min chart. thanks for the support.

[tight prawn]

how do I cancel my renewal with lux algo

[jaunty skiff]

@tight prawn has earned the Lux Level 1 role!

[deep dock]

You can manage your account here:
https://www.luxalgo.com/manage-account

[deep dock]

Whats your TV user name and let me see if I can get support to look for your chat ticket

[tight prawn]

thANKS

[scarlet sedge]

My TradingView is luckymoney3333

Thank you

[reef mortar]

Arti2023

[amber siren]

Hey there .. it was already solved

[timid idol]

I sent a message but no reply so far.

[scarlet sedge]

They said they can not find my email :))

Thanks 🙏🏼 i have my access again. Thanks for helping me.

[timid idol]

Where Did u ask sunny ?

[amber siren]

Send email to [e-mail] or message them on website chat widget

[deep dock]

Good to hear

[timid idol]

The chat is not replying 😦

[rugged epoch]

Hi, do you have any documantation aboud these settings?

[dawn topaz]

Found a bug

Retest on:
EURUSD/FXCM
1H
(28-11-2023)

Another one

[vale salmon]

Which within do you have there?

for the FVG

[dawn topaz]

Within bullish

[vale salmon]

bc that is within bullish fvg

[amber siren]

TV ID ?

[vale salmon]

this is the fvg

[dawn topaz]

You're right, but the FVG is mitigated, it shouldn't trigger

Maybe we missing that setting

[vale salmon]

wasnt midigated during that alert

it midigated after the alert

[dawn topaz]

You're right

Good catch

What about the other one

[vale salmon]

You dont have it wihtin bullish ob

you have it just bullish i would assume but cant see it

mean if its jsut bullish its waiting on on one to print

cant tell what setting its on

[dawn topaz]

What's intended with "within bullish OB" - i assumed that it meant the price entered the block. Is that "the candle closed within the OB"?

[vale salmon]

https://docs.luxalgo.com/backtesting-system/pac/entry

[vale salmon]

Was the setting within bullish ob and yes candle closing is when it triggers

[amber siren]

Fixed .. Kindly refresh chart

[dawn topaz]

Thanks Jacob, you're right

[amber siren]

Fixed .. Kindly refresh chart

[amber siren]

Hello .. Kindly DM you recent Invoice from LUX Algo please

Also would suggest you to go back Welcome email found in your inbox to add your Discord ID and TV ID to get connected @cloud delta

[dawn topaz]

I can't find an explanation for these settings...anyone kind enough to explain or show me where to find them?

[vale salmon]

These are for the Premium and discount zones feature

[deep dock]

In a previous LiveStream, I went over how I use these Premium/Discount Zones.
This may help you.
Starting at the 2:00:00 mark
https://www.youtube.com/watch?v=_Q2a-4o8xDk

[robust nexus]

hello. quick question. LuxAlgo has remove discount code option for new sub?

[feral lava]

yes correct

[robust nexus]

alright. thanks!

[fading sphinx]

Great thanks again!

[dawn topaz]

Sorry I know what premium/equi/discount means...I wanted to understand what's intended by e.g. "equilibrium top"

Is it intended as the edges of the rectangle?

[deep dock]

correct

Close above Equilibrium Top for entry in Premium Zone and vice versa

So Crossing Up Equilibrium Top if you want alert for price going into Premium zone

[dawn topaz]

Thanks. One more for you please.
What's happening behind the scenes when TP is set on 'Auto'?
I noticed that if I put =1 you get diff results than if =0

[azure island]

I feel like I must be missing something obvious but I'm unable to create a TV alert for SPY closes below the RZ S1 band. First time I notice something like this. I'm using v 6.1.6 and am TV Premium with many alerts left. I press the button to create the alert, the panel disappears for a second, then pops back up with error message. Any ideas?

[deep dock]

This is based on your entry rules. See here for AlexG. explanation:
#🧬ai-chat message
#🧬ai-chat message
Its kind of like an auto-pilot feature

[vast bolt]

Holaaa

[jaunty perch]

good morning all

[vast bolt]

Hice el pago y no se me actualizo en trading view

Como hacemos ?

??

[jaunty perch]

i was wondering the best way to learn how to use the back tester can anyone help please

[vast bolt]

Hola hice el pago

Y no se me acgualizo en trading view

[deep dock]

Here is a good overview video
https://youtu.be/BxCAm-n4-5U?si=Z4mksDXKEl6Mv9GV

[deep dock]

Hi,, did you refresh or restart your TradingView?

[vast bolt]

Hola

Como hacemos

[jaunty perch]

thankyou micky

[vast bolt]

Necesito abrir un ticket

De reclamo

[deep dock]

Try to restart your TradingView

This will work most times

[dawn topaz]

Yes, but it doesn't say whether the 'auto pilot' gets affected by the value in the box...like does 0, 1 or 100 affect the auto pilot as far as you know

[deep dock]

For now, we would have to experiment on these values that serve as sensitivity values.
There will be new updated docs for the backtesters
I wish I can provide a much solid answer, but for now, I view these as sensitivity values.

[jaunty perch]

watched the video on back testing but I still don't no how to understand the chart is there other ways to learn please

[dawn topaz]

Doc bug

[gloomy heron]

How do I access LuxAlgo Crypto Live Scanner?

[dawn topaz]

This feature is in the document but not in the tool?

[vale salmon]

It is using an external indicator

Bollinger bands

[jaunty perch]

ok thanks i will check it out

[gloomy heron]

How do I access LuxAlgo Crypto Live Scanner?

[uneven carbon]

#🔔scanners-premium

[feral lava]

You need to first authorize your Discord account, check your email for the Subscription Confirmation and then click Connect Accounts

[dawn topaz]

Is this the correct syntax? I would like to instruct the script to not trade if the price is already into a reversal zone?

I've set it up as
{Lux Algo RZ1} is {greater than} {open}

[agile pilot]

Hello,

I am new to luxalgo is there any video or documentation to refer to setup in Tredingview

looking to trade spy

[deep dock]

Hi there and welcome

Do you mean docs on how to use TradingView? Or how to use LuxAlgo tools for SPY?

[agile pilot]

to use LuxAlgo for spy and SPX

[jaunty skiff]

@agile pilot has earned the Lux Level 1 role!

[gloomy heron]

I thought I did and that is how I got here

What am I missing?

[deep dock]

Ok great, here are some channels that will get you started with some ideas #🧠core-lessons #📈must-watch

[agile pilot]

what is level1 role

[feral lava]

You might've done it on the wrong account @gloomy heron do you have a duplicate account possibly?

[deep dock]

#✨community-guide

[gray harness]

Why am I not able to choose S&O bar color value and why is that price action appearing when I am on signals and overlays? So bizzare

[agile pilot]

thre are many videos in Mustwatch which one to refer for SPY and SPX trading

[gloomy heron]

Yes I have another account but this one is my main account. How do we fix this?

[deep dock]

All the videos are ideas and examples for what you can do with the tool kits to trade your favorite symbol

[feral lava]

can you tag your main account's username?

[deep dock]

You can also have a look here that members have been posting their specific strategies on specific symbols #1128499789437354106

[gloomy heron]

how do I do that? LOL

[feral lava]

@ mainaccount'susername

[agile pilot]

Thx will check

[gloomy heron]

cryptosniper944 is my main account. Do you mean tag the other account in this chat?

[feral lava]

yep the other account in here

[gloomy heron]

no the other account is not here

[gray harness]

I would appreciate if someone could take a look on this

[gloomy heron]

I have to switch account to access it for other stuff

This is my first and only account that have access to LuxAlgo

[deep dock]

Because you are on a back testing tool kit that uses other LuxAlgo indicators for triggers

[gloomy heron]

I don't want multiple account accessing the same thing. My different account serves different purpose

[feral lava]

what's your TradingView username? @gloomy heron

[gloomy heron]

dragon944

[feral lava]

your access is fixed 😉

[crisp bough]

Hi, I signed up on Black Friday, and you guys aren’t honouring the 30 days dissatisfaction refund, claiming it’s against the Terms of Service, claiming I will just have to “have access for the rest of the time I paid for”, which is a year from now!! Can someone help me understand how this is possible????

[gloomy heron]

I just upgraded it and I need to learn those new Backtesting system, are there videos for that?

[gloomy heron]

Thanks I see it now

[deep dock]

Here you go, hope this helps

https://youtu.be/BxCAm-n4-5U?si=xqg4LkqOA6ULwAjl

[feral lava]

just took a look, this is indeed a mistake & your first payment should be allowed a refund, sorry for the inconvenience - they will fix & notify you

[crisp bough]

Holy thank you please have them send a confirmation email as well, that was really frightening.

[gloomy heron]

Thanks

[steel lily]

Hi, I tried a three month trials for $100. But I just got charge again. I didn’t want to renew it. Who do I reach out to get it resolved?

[uneven carbon]

best to reach out to the support via email or chat box at luxalgo.com

[reef mortar]

Is the sell still going one on Luxalgo packets

??

[deep dock]

Unfortunately, the Black Friday and Cyber Monday promo's have ended, but there are multi month specials here
https://www.luxalgo.com/

[reef mortar]

Really

Can you still give to me for that deal

I want they new backtest version last time I did get it

[deep dock]

Sure you can take a look at the Ultimate package deal

You save 50% of you select yearly

[reef mortar]

So no way I can get that cyber Monday deals

I still thought is Monday today I was so busy working to pay my bills

[deep dock]

Right now is Tuesday 7:30 pm NY time

[ashen warren]

@deep dock how do i get this view of MTF SCanner mine always shows single time frame

[uneven carbon]

this is no longer available but it will come back I hope. some issues with tradingview

[deep dock]

#🤝support message

Hope this info helps

[brazen iris]

I all of a sudden have no Lux Algo in my invite only scripts other than the backtesting system. I am a lifetime subscriber. allsafefire5819. Help?

[deep dock]

I assume you tried refreshing TV?

Do have have other TV accounts?

[brazen iris]

No I only have the one account. Yes I pulled all charts off and reloaded TV. They are all still in my favorites but they are under lockdown.

[deep dock]

But did your refresh or restart TV?

[brazen iris]

Restarted. I'll hit it again to double check.

[deep dock]

Even if its red lock, try to load it to a chart after the refresh/restart

[brazen iris]

Yes same thing. Backtest is there and works but nothing else is listed.

[deep dock]

In this case, please send email [e-mail] or chat message on their website, provide TV user name and the email address that you used to sign-up to LuxAlgo, and they will check your account and resolve

[brazen iris]

I tried loading the red Oscillator from favorites. It does not open

I'll email. Ty!

[jaunty perch]

hello i am trying to read the back testing chart. im having a problem what all the candle and the waves mean is there information how to read the chart thanks in advace

[deep dock]

Do you mean how to read the top main candle chart? or the bottom back test results and graph?

[jaunty perch]

the bottom

the far right is my chart

[deep dock]

Ok, thats actually a good question and topic.
Here is the TradingView blog article and their video on this Strategy Tester feature:
https://youtu.be/FKICHC0kF3o?si=Smd-b18Di3U7gUWH

https://www.tradingview.com/blog/en/changes-in-the-backtesting-report-16416/

[jaunty perch]

i will watch it thank you i hope i can start to understand much appreciated

[quiet spruce]

Hello. All of sudden i have no Lux Algo in my invite only scripts. i am yearly plan subscriber. Bought on black friday event. christiankarlsruhe. Help?

[deep dock]

have you tried to refresh or restart your TV?

[quiet spruce]

Yes

Restarted

Same thing

Still no lux algo in my invite only scripts

[jaunty skiff]

@quiet spruce has earned the Lux Level 1 role!

[deep dock]

Ok, in this case, please send email [e-mail] or chat message on their website, provide TV user name and the email address that you used to sign-up to LuxAlgo, and they will check your account and resolve

[quiet spruce]

Ok thx u

[signal skiff]

@deep dock i was expecting this would fire 3 alerts, like one for short entry, one for short exit, and one for long entry,
but i get only 2, alerts,, short entry and then long

can you help me seperating this long + 2 into short entry exit adn long entry seperate alert

[deep dock]

To be honest, I personally use the backtesters, to backtest my tempate and strategy. I really dont use alerts during live trading, and do not use the backtester as a real time, moving forward, indicator for real time executions, so I have not ventured down this path with the backtesters yet. But I do know these alerts are possible, but unfortunately, I would have to start testing with trial and error with your settings.

[signal skiff]

much appreciated, actually i normally do tkae it manual but for a small wallet size of account some time i keep it on automode, with me only monitoring , lemme check how to bypass this issue, atleast for such alerts with +2 indicator the alert should be slightly changed. so that we can differentiate

[deep dock]

Yeah, if you shoot this over to the backtester chat, I think you would receive some help on this closer to NY open when everyone gets up and going here.....Hope this works out for you, so I can copy you and make $$$ with you, LOL

[signal skiff]

thnaks brother, once i am cooking some thing really good, so once i am finalize with it, i will put in sharebacktest too 🙂

[cloud delta]

I have paid for lifetime and I think I had bought it like 2+ years back and I am not able to find the invoice for this luxAlgo subscription

[deep dock]

Thats ok, if you cant locate that email, just send an email to [e-mail] or chat message on thier website that you would like to connect into the private membership Discord group as well

[alpine basalt]

Can i filter the alert i want? like i just want buy signal when it happens, thanks,

[tepid mauve]

hi i am a lifetime user. you have taken access away for all indicators on my account. can someone please help urgently.

i am not going to click on a link from soneone that does not work for luxalgo

@deep dock my indicators have all been locked on my trading view account. please respond.

[wide barn]

This is luxalgo link to solve the issue

[tepid mauve]

ate your not a lux algo rep i am not clicking on a link i dont know sorry.

@deep dock pls respond

[deep dock]

Ok I still show your Discord role as Ultimate, so if you refreshed or restarted your TV and still does not load, then I would like you to send email to [e-mail] or chat message on their website. Provide your email that you used for LuxAlgo membership and your TV user name. They will then look into this and resolve for you.

[tepid mauve]

i am confused, ultimate is lifetime?

and i have restarted TV several times

how long does your support take to respond?

[deep dock]

And you only have one TV account? You never had another TV account in the past?

[deep dock]

I’m not sure but there is a queue, so I would send that email and chat message as soon as you can

[tepid mauve]

So i use over 700 alerts and Trading view only allows you to have 400 at anyone time. You guys gave access to the premium indicators to my second account for this reason (that only not backtesting) so i could actually use your product (as i have everything semi automated) and now my whole system has gone down. Please can you reactivate my account. Or can you tell me who to talk to.
i have two trading view accounts. one has access to everything and you guys gave access to the second one just for the premium indicators (not the backtesting), who can i talk to as atm whole system has crashed 😦 The one that has access to everything is fine, the one that should only have access to the premium indiactors is now showing as "restriced access" to OM, PAC & SO inidicators which is what i need.

ok emailing them now

[deep dock]

Again, sorry about this as the issue could be this dual TV account. So please send the email and chat message.

[tepid mauve]

sending email now, where do i send a chat message?

and thanks :0)

[deep dock]

On their website

Bottom right

Should be a chat bubble widget

[tepid mauve]

ah yes i see thanks

[thorny moon]

No, unfortunately, you can't. It's both entries and exits. I would recommend though that if you only need the entries, the Premium indicator is the best option for that purpose.

[tepid mauve]

ok thanks have messaged and emailed

[deep dock]

Ok 👍

[minor lodge]

any idea how to get buy sell alerts working?

[amber siren]

https://docs.luxalgo.com/luxalgo-toolkits/signals-overlays/alerts/

[brittle idol]

on the price action indicator is there away to make the font bigger

[fallen trail]

Hi , I am trading forec with 1:500 leverage

How to I set this properties e.g 10000usd account in backtest engine

I also wanna know how to add stop loss n take profit based on pips

[amber siren]

PAC setting >> General Styling >>> Internal Label size >>> You can choose which one suits your needs

Hope this helps 🙂

[jaunty skiff]

@balmy mural has earned the Lux Level 1 role!

[amber siren]

You can ask all your queries in here #🧬ai-chat

[plush lintel]

Hello my access for PAC and signals is gone

[brittle idol]

you sir are a star. Thanks

[amber siren]

Send email to [e-mail] or message them on website chat widget

[brittle idol]

i dont like playing with the options as they are working out well for me so i asked here thanks so much

[plush lintel]

Thank you

[brittle idol]

if choch+ is red that means it is time to put in a sell order?

[amber siren]

Choch+ is considered as Strong confirmation

[brittle idol]

thaks if its red it is a bull direction

[amber siren]

https://docs.luxalgo.com/luxalgo-toolkits/price-action-concepts/market-structures#change-of-character-choch

[brittle idol]

thanks

[blissful creek]

Hello!

The [Optimal Sensitivity] value enclosed in blue changes frequently, but in order to receive the appropriate signal sign, I manually set the [Signals Sensitivity] value enclosed in yellow to the same value as [Optimal Sensitivity]. Do I have to change it every time?

[Signals Sensitivity] and [Optimal Sensitivity]
Is there a function that automatically sets these two numbers to the same value?

[thorny moon]

No, there isn't. I would recommend reading what the head developer of Lux had to say about the use of optimal sensitivity: #🔍feature-requests message

[blissful creek]

thank you. read.

So, simply put, there's no need to be nervous.
[Signal Sensitivity] and [Optimal Sensitivity]
It is not necessary to match these numbers one by one.

↑ Is it like this?

[thorny moon]

Yes, and an understanding of what the numbers actually mean will reassure you as well. https://docs.luxalgo.com/luxalgo-toolkits/signals-overlays/signal-settings#manual-adjustments-1

[latent kernel]

I am currently testing the Backesting Indicator and have a problem with the "Fixed TPS&SLS". If further potential entries follow after the trade has been opened, the TP & SL is recalculated each time and is no longer based on the buy price?

As an example: BTC/USD 1H chart. "Bullish CHoCH" as the only long condition and the SL at 5% and the TP at 10%. The SL and TP is allways recalculatet if there is another "Bullish CHoCH" while the Trade is open. It is no longer based on the Trade/Entry. It makes more sense to me if the TP/SL is tied to the trade?

[amber siren]

You may get your question answered in here #🧬ai-chat

[blissful creek]

thank you! It was very helpful!

By the way, I don't know your trading time frame, but which of the four Autopilot Sensitivity settings do you have?

[fallen trail]

Is the custom alert creator will be saved to the alert therefore i can set different custom alert

E.g one custom alert for confirmation , save it. And one custom alert for exit

[thorny moon]

Would depend on the asset, and if it's a news day. Most of the time mid term works for me.

[thorny moon]

Yes, that is correct. Alerts are not updated when your chart and indicator settings are changed.

[thorny moon]

Yes it does. Would you post your chart and indicator settings for us to have a look?

[blissful creek]

Thank you for your detailed explanation this time! It was helpful!

[thorny moon]

If you are up to reading a bit more, I found some info on a long post I wrote a couple of months ago #💬hangout message

[cursive owl]

Hello.. Even I have a Premium Account till 24.03.2024 - my Indicator on TW is not working. It shows a Red ! at the right side.. What should I do?

@orchid nexus

[amber siren]

Have you used the welcome mail in your Inbox where in you add your discord ID and TV ID to gain access ?

[cursive owl]

I had VIP Access to Discord but anyway it has been deleted. Discord is not very important for me.. I can't use the LuxAlgo Indicators on TradingView..

[brittle idol]

Try signing into the website.

[amber siren]

If that is the case, Kindly send email to [e-mail] or message them on website chat widget

[jaunty perch]

For Autopilot mid-term settings what time frame works best, 15M, 1H, 4H?

[brittle idol]

i accidentally deleted my account yesterday and that happened to me yesterday

[amber siren]

30m to 1h TF .. short term is 5m to 15m TF

[amber siren]

Discord ?

[jaunty perch]

Thank you!

[brittle idol]

I thought if i pay for a month, then cancel my subscription straight away.. i would get one months use and it would cancel.
Instead what happened was they refunded me and took away my tradeview indicators .

my trade view indicators had that same symbol to the screen shot that guy posted

[fallen trail]

Can i see history alert that match the custom condition?

[thorny moon]

No, unfortunately TV doesn't work that way.

[fallen trail]

Ok thanks

[thorny moon]

Just make sure to name your alert appropriately so you can trace which notification came from which alert.

[fallen trail]

okay

[thorny moon]

Ah no, it meant that you took advantage of the risk-free 30 days and you wanted your money back 😄 that's why you got your money back and lost access to the indicators.

[brittle idol]

yep had to buy it again

[river meadow]

What's happend with my account? i have long time ago lifetime license and now i am not able to see any indicator? What's going on guys?

[uneven carbon]

best to message the support team via email or luxalgo.com -> chat widget.

[tepid mauve]

Have still had no response

[swift field]

hey all!

I can't find what this glowing is on my charts in my settings! What is it and what does it communicate ? I'm 90% sure it started when I updated the backtesting to 1.0.2

[amber siren]

Hey there ... what is the issue and may I know your TV ID ?

[amber siren]

Kindly send the full chart photo in here

[swift field]

Another example but bearish

[amber siren]

What happens when you unhide the main Premium S&O Indicator ?

[proper prawn]

Hi guys I've joined with premium and when it popped out after finishing registration I didn't add my username to discord.
I have then joined here and asked support to add me manually to premium access, which they said they did, but I cannot see any difference.
Is it on an other discord channel?

[amber siren]

Have you used the welcome mail in your Inbox where in you add your discord ID and TV ID to gain access ?

[uneven carbon]

disable the entry price area from your backtesting settings

[swift field]

BINGO!

thank you so much!

[proper prawn]

I have actually missed that email, I have now added myself

Thanks

[amber siren]

thanks sending you in #🦠report-spammers 🙂

[tepid mauve]

I am a lifetime user. I love your product 🙂

I use over 750 alerts and Trading view only allows you to have 400 at anyone time.
You guys gave access to the premium indicators to my second account for this reason so i could actually use your product (as i have everything semi automated) and everything has been fine but day / today my whole system has gone down.

I have emailed and messaged but no one has responded

[amber siren]

DM me your email ID and TV ID .. Will inform the support team to respond you soon 🙂

the same email that you send to LUX support team

[tepid mauve]

Done 👍

[amber siren]

Message has been sent to them .. they will respond to you shortly

@river meadow Kindly DM me the invoice and do no share in public .. Hope you understand

[river meadow]

Ok, i will send you in DM

[jade marsh]

this is hepful. it has to do with the number of candles you display

[brittle idol]

what indicator is that for

[jade marsh]

The signals one

[brittle idol]

thanks

[tepid mauve]

Thanks 🙏🏻 was working fine singe I got lifetime so think you just need to give access again

[amber siren]

Fixed .. Kindly refresh chart

[amber siren]

Hey there Kindly check your DM 🙂

[rigid kelp]

may I ask in the AI Classifier, what is the number 1234 significance?

[jaunty skiff]

@rigid kelp has earned the Lux Level 1 role!

[uneven carbon]

https://docs.luxalgo.com/luxalgo-toolkits/signals-overlays/signals

loads of info here, scroll towards the bottom of the page

[carmine flame]

Bonjour une petite question si nous sommes sur une baisse et que le squeeze affiche 48% comme cet exemple il n’est pas proche de 100% donc il y aura moins de chance qu’il y est un retournement et qu’il parte à la hausse ?

Hello a little question if we are on a decline and the squeeze shows 48% like this example it is not close to 100% so there will be less chance that there is a reversal and it will go up?

[deep dock]

Here is a previous post I wrote with a few helpful links:
#💬hangout message

[deep dock]

Yes and no, just our own interpretation when we consider all of the features we could foucs on...

[latent kernel]

You can see it here, for example. The SL / TP changes with every CHoCH after entry.

[deep dock]

These videos here may give you some ideas #📈must-watch @carmine flame

[molten inlet]

Whenever a new version of the script is published, how do i copy the settings from the previous version to the next? It is painful to copy them manually

[deep dock]

Yes, unfortunately with TV, we would have to manually change this

[fiery creek]

I have yearly subscription from August, but I am not able to see back testing systems

What should I do

I tried to refresh trading view but nothing happening

[thorny moon]

Got it, will have a look!

[fiery creek]

Ok thank you

[uneven carbon]

I can see you're a premium user not ultimate. Ultimate users have access to the backtesting system

[fiery creek]

What is the difference between ultimate and premium

In august when I subscribed then I was told to have access when it will be available

[deep dock]

Premium has access to all the toolkits, with the exception of the Backstesting Systems

[deep dock]

Yes, it is avaialble for upgrade access if you chose to do so.

[rigid kelp]

I just saw a 4 in Tf15 in xauusd. It doesn't look like strong reversal

[thorny seal]

where do i find all the video's for lux Algo on her

[deep dock]

#📈must-watch
https://www.youtube.com/@LuxAlgo/streams

[light galleon]

I lost access from unpaid bill, just got caught up but indicators still not working. How do I regain access now that I've paid bill?

[deep dock]

Send an email [e-mail] or contact them via website chat, they will resolve this for you

[brazen iris]

What absolute garbage. My lifetime subscription account was turned off and after no less than 12 hours I have no response from Lux Algo email support. Absolute crap!!!!

[fiery creek]

How can I upgrade?

[uneven carbon]

they will get back to you, it's a backlog caused by the black friday. I also had to wait in a big queue but someone got back to me.
luxalgo.com -> click on the chat widget and someone will reply in there

[deep dock]

You can login into your account to upgrade

https://www.luxalgo.com/manage-account

https://www.luxalgo.com/#premium-packages

[fiery creek]

There is no option to upgrade

[deep dock]

If you click update billing, then you will receive an email for account access, then there is upgrade option. Try this

[fiery creek]

I tired

And got this

[deep dock]

Ok then send message to chat support on their website for some help on this as they have access to your billing

[fiery creek]

Ok

[remote hedge]

How do I make signal alerts on TV for this indicator?

[rocky cloak]

some information, I can use the backtester to verify strategy with Heikin Ashi, with the appropriate flag that uses OHLC values, is it reliable like this?

[deep dock]

Unfortunately, using HA on any TV Strategy Tester will result in unrealistic performances

[brittle idol]

For price action do you recommend the 5m or 15m

[vestal plank]

Hi I joined on black Friday for the ultimate yearly. How does back testing work?

[deep dock]

There are the Ultimate rooms specifically for the backtester members, but we would need to connect your Discord account to the Ultimate role. Please locate your email that has the invite links to the VIP Discord

[amber siren]

Kindly DM @worldly cliff urgently

[vast torrent]

Hi I am a VIP life time memeber, how come I don't see the lux indicators anymore and I lost all my discord vip access?

[amber siren]

Discord Role fixed

[spiral pawn]

Hello, why "result in unrealistic performances"? If you use in properties of strategy "Using standard OHLC", then the trade entry is at the current price according to the candlestick chart, even though the strategy is based on Heikin Ashi charts. It only runs on HA charts.

[river meadow]

Yes, all good now, thank you!

[deep dock]

Experiment and test on your own if it’s good for you then go for it 🚀

[amber siren]

Send an email [e-mail] or contact them via website chat, they will resolve this for you

[deep dock]

Resolved

[forest solstice]

i'm missing some of the main paid indicators as of today. I'm a Lifetime member. Let me know. My Tradingview User ID is: kedwall54

[uneven carbon]

best to reach out to the team on the website's chat widget at luxalgo.com

[devout tide]

same issue here.

I will wait for sometime to see if they resolve for all.

[uneven carbon]

the issue will be resolved, rest assued

[arctic barn]

I just lost access to all the premium indicators so same thing is happening to me

[uneven carbon]

please message the support team on the website or email them and they'll get it fixed

[fierce cliff]

I cannot log in to my account or create a new account

[deep dock]

Ok, sorry about this, please send email to [e-mail] or message them on the website chat widget, and they can look into this for you to resolve.

[sleek stirrup]

me too.. contacting support..

[sleek stirrup]

logout and login to TV im good now

[deep dock]

Good to hear this ✅

[arctic barn]

I have contacted support and they cant seem to find my TV account now.

I logged out and logged back in

still no change

Since this is happening to a bunch of us im suprised a ticket wasnt opened with the support team to find out what they changed last night that affected so many. Its not an isolated instance.

[uneven carbon]

the dev team is actively looking into this

[silent holly]

I've noticed that in the Price algo that the eql/eqh is not actually equal - any reason why?

[uneven carbon]

price is never perfect

[elfin pulsar]

Hi how are you

[amber siren]

general chats in #💬hangout

[silent holly]

ok but my other indicator actually does show equals - note the white bar

[uneven carbon]

different indicators, different calculation methods for each indicator

[arctic barn]

Can someone check my status in here that I have the lifetime VIP

[uneven carbon]

best to email luxalgo or message on the website luxalgo.com, nobody in here has access to the database

[arctic barn]

Yeah, ive done that. Still waiting

[uneven carbon]

I'm also in the queue so we're in there together

[timid ferry]

Hello @vale salmon , i noticed that in your 2 last live streams you have an issue with tradingview , that is squeezing your price action because you have so many order blocks.
You can solve this by doing this 2 steps: 1) Go to settings 2) Activate "Scale Price Chart Only" 😉

[arctic barn]

Yeah, this is painfully slow. Still no help. Been waiting an hour on the chat.

[amber siren]

Kindly share you TV ID ? Which Indicator does not have access .. Premium or backtesting Indicator ?

[arctic barn]

I have the Ultimate Lifetime sub. TV ID is SeekerOfProfits

[shadow hill]

Hi! I am a new Ultimate subscriber and I kindly need help on how to set up an alarm for AI classifier 3 and 4 on the LuxAlgo - Signals & Overlays™ on TradingView so that every time it prints a AI classifier level 3 or 4 for that coin, I will be immediately alerted by TradingView

[amber siren]

Message sent to the support team .. waiting for their reply

[amber siren]

https://docs.luxalgo.com/luxalgo-toolkits/signals-overlays/alerts

[amber siren]

Kindly share your TV ID and the reason ?

[waxen oriole]

Hello, good evening.
Can me anyone say what's the values at the trendcatcher? In Backtester i want set tp and sl when trendcatcher is green or red ...

[amber siren]

Backtesting question can be answered in here #🧬ai-chat

[void berry]

Difference in the free smart money vs the premium price action concept?

[amber siren]

#💬hangout message

[obtuse dew]

Hello, There used to be MACD and RSI indicator from lux algo, I am not able to find it, does any of you know what it is called now ?

[amber siren]

https://app.luxalgo.com/library

[amber siren]

Do you mean #👴legacy-indicators ? These are Premium Indicators too

[obtuse dew]

thanks @amber siren , I did not find what I was looking for but this library did help

Nope I did not mean that, it is one that has MACD, RSI and couple other oscillators together

[amber siren]

#👴legacy-indicators

[obtuse dew]

I dont have access to this NO Access link

I thought I had access to these indicators

[amber siren]

Do you mean these Indicator right ?

[obtuse dew]

yes excatly

[amber siren]

There are found in the library

https://app.luxalgo.com/library

[next geyser]

Hey - is there a way to add a condition that interacts with the 'HIGH & LOWS MTF' ?

[dawn topaz]

I'm also interested in this...

[dawn topaz]

If I use "Auto" am I right in assuming that I won't be able to pass a "SL price" to Metatrader when I fire the alert?

[deep dock]

hmmm, not sure on this with MT

[dawn topaz]

Can someone help with this?
I'm trying to tell the script to enter if the 'Trend catcher' crosses over the EMA line but it doesn't seem to work??

As in, it fired a long order when it shouldn't have

[amber siren]

The Mods in #🧬ai-chat can help you in there

[compact relic]

looking for a refund how do i go about this

[deep dock]

Hi there, sorry to hear this, but yes, you can manage your account here:
https://www.luxalgo.com/manage-account

[dawn topaz]

Is this the chat to report bugs? or is there a better one?

[compact relic]

i’ve been on to email support it renewed a few days back and i don’t intent using it so i’d like a refund. bht they seem to want to cancel and i can have use for the year. not what i want

[deep dock]

Yes, but also depends. If you find a bug or glitch or something to have the developers to look at, yes, you can post these here. Also, if it relates to the backtesting systems, yes you can post that here as well, and also you can post them to the backtester chat room as more backtesters' eyes are there as well, and maybe there maybe some feedback from the other Ultimate members there.

Hope this helps...

[compact relic]

link you sent seems just to cancel i don’t see refund, as i said its been 2-3 days i only noticed the charge today and i haven’t used the indicators in months and dont intend to

[deep dock]

Once you cancel, it will be processed. But if you would like additional confirmation, you can cancel and then chat with billing support on the main website chat widget

[compact relic]

email support didn’t mention refund just id have use for the year which is not what i want

[next geyser]

any takers 🙂

[deep dock]

Please remember, refunds are provided during the first 30 days of membership, so for your case, please contact billing support by emailing [e-mail] or via website chat widget and they will look into your account for you.

[compact relic]

ok

[deep dock]

I dont not believe so at this time for the backtesters. You can submit a request here #🔍feature-requests

[dawn topaz]

Micky I think this is a bug, i tried in each script:

[deep dock]

hmmm, ok..I'll send to the developers

@dawn topaz Have you tried other EMA scripts?

[wraith stone]

Hello, I am Turkish. Can someone please tell me the signal settings for Kirpto?

[deep dock]

Hi there, you can chat with fellow crypto traders here #🚀crypto-chat

[gentle pendant]

What is the difference between premium and ultimate subscription

In premium can i get all the 3 lux algo premium tool kits ?

[dawn topaz]

This is the built-in TV one...I assume they do work

[uneven carbon]

with ultimate you get access to the 3 backtesters as well if you're into data

[deep dock]

You never know unless you try others

[dawn topaz]

There's another problem I've found....

Session times should work off the charts' time instead they're hardcoded with new york ones (i think)

[deep dock]

and/or make sure you have the session on match and trigger as any alert

[dawn topaz]

Wdym mate?

[deep dock]

Must have match for sessions, or it will be another step

[normal zephyr]

hi is there any possibility to get some help how i add backtesting as bot with tradingview and okx?

[deep dock]

set to Match, instead of Step 2

[gentle pendant]

I in premium i will get aal the 3 premium indicators right ?

PAC, signals and overlays oscillator matrix ?

[deep dock]

This is processed through a 3rd party service, so LuxAlgo would not be able to provide support here as they are unfamiliar with these services, but other members are currently being successful with this, so you can ask around the community for some help on this.

[deep dock]

Correct

[normal zephyr]

noted thank you

[dawn topaz]

Sorry I think you've misunderstood my point.

My point is that the alert says
• Flag between 08:00 and 09:00"
• However it's flagging 13:00

I think it's because it's not using the chart's time (UTC)

[vital slate]

Hello Team,
Are these references correct for these dots ?
Thank you !

[timid idol]

@deep dock hello micky I am having problems with my subscription I been trading emails with suppprt but they take too long to reply can you help me out faster ? Our can someone in the group ?

[clever kestrel]

I subscribed to LuxAlgo Premium yesterday, but am not seeing Premium Trading Strategies as show in some of your videos. How do I access them? Can you please share the path? I am just seeing User-strategies under Strategies section

[deep dock]

Try sending support a chat message on thier website chat widget as well

[deep dock]

Here you go #1128499789437354106

[gentle pendant]

So if i dont find useful can i get my subscription back ?

[timid idol]

I did I am exchanging emails , after black Friday I lost my access to indicators. I was lifetime but I can’t find the email of that confirmation I asked for help for them to find that in there system. Even if they can’t find at least find a way to help me solve this even if I have to pay some but if o had to pay something I don’t have access to black Friday discounts our even to the lifetime discount … please help me out our someone please reply faster.

[neat linden]

How do I get access to these indicators on trading view? Does the ultimate plan get you access to these?

[deep dock]

Yes, have you refreshed or restarted TradingView?

[uneven carbon]

refresh tradingview and or re-log and you should be fine

[neat linden]

Cool chaps I’ll log in and out and try again 👍🏻

[deep dock]

Im sorry about this as support is going through their queue, but I will also ping them as well on this for you.

[timid idol]

Thank you Micky I am active member for some while and the proof is that I am Family now I

🤪

Level 2 !!!!

🫣

[deep dock]

OH YEAH!

[gentle pendant]

I bought the subscription but i am getting error

Anyone help pls

@deep dock help me

[vital slate]

these are conditions for the Oscilliator Matrix
Does anyone know what the highlighted conditions, in green here, refers to in the graph ? if they are plotted ?

[deep dock]

Have you treid refreshing or restarting TV?

[deep dock]

The HyperWave cross overs

crossing up or down

[vital slate]

Thank you !

[gentle pendant]

Its working now. Where can i see the tutorials @deep dock

[deep dock]

Also, in your initial emails after you signed up, there is a Discord invite link for the private rooms with additional content and value, Make sure you connect your Discord account

[clever kestrel]

@deep dock , I see the user-strategies. I was referring to Premium Trading Strategies. It was featured and referred in one of your LuxAlgo You Tube Videos

[gentle pendant]

I didn’t recieve any email can u pls send me the discord link @deep dock

[deep dock]

I dont have access to your account to send that to you, have you checked your spam junk folder?

[timid idol]

@deep dock is luxalgo still on cybermonday prices ?

[deep dock]

No, expired when Monday expired

But they still have great promo's now

Take a look

https://www.luxalgo.com/#premium-packages

[timid idol]

i am for more than 24h without the indicators i think i am going to cry 😦 i lost the access someone please reply 😦

[deep dock]

I know and sorry, it could be a number of reasons why this occurred, but I did send this over to support

[timid idol]

i hope we can find a solution cause i never though to have this type of problem and if i was going to have it i would have solved it in the BFriday days ou even CyberM day..... @deep dock the fact is that everything was ok ... this is complex cause i dont have the receipt i dont know what happen i might have deleted it from the several marketing emails from Lux.... i am so pissed offffffff !!

[near birch]

I need help please, I am a lifetimer, I do not have access to the backtest server and somehow ended up on premium here in discord, I earlier today requested help because i wasnt able to get access to the new backtester released on the 20th. I have been using the beta since it got released. PLEASE HELP

[timid idol]

i lost access to the indicators 😦 too .... dammmmmmmmmm

[near birch]

Not indicator but the backtesting server at the discord channel

[dire drift]

I only have access to the backtesting system. I'm a lifetime user. I sent a message to support about 10 hours ago.

[deep dock]

Send a chat message on the website about this....

[deep dock]

Did you refresh TV?

Ok, sorry about this, please send email to [e-mail] or message them on the website chat widget, and they can look into this for you to resolve.

[dire drift]

Yes. I removed it, and added it back on.

[near birch]

i have done that, the person attending to me went mute for the pass 15min and he is online.

[deep dock]

Stay with the chat

[deep dock]

Resolved, refresh TV please

[deep dock]

resolved, please refresh TV

[timid idol]

Not working 😦

i got an email from LUX ALGO and i log in but i am not able to verify my TV username ....

@deep dock

i cant see my username and i cant put it there

[feral lava]

Try refreshing TradingView @timid idol

or did you change your username? What's your username?

[timid idol]

i just got an email from Phoenix asking me that.

i replyed with my TV username and my Discord username

IT IS SOLVED !!!!!!!!!!!!!!!!!!!!

HURRAY !!!!!!!!!!!!!!!!!!!

THANK U AMAZING GUYS !

FAMILY !!!!! @deep dock and Lux TEAM !!!

[hollow mortar]

hi my lux script stop working, how to fix this?

[deep dock]

Have you tried refreshing/restarting your TradingView?

[hollow mortar]

yes did that many time and even change computer

[deep dock]

You have only one TV user-name?

[hollow mortar]

yes only one

i checked on my invite-only script lux premium not showing

only shown luxalgo backtest

[deep dock]

Ok, sorry about this, as there could be various reasons why this is occurring, but please send email to [e-mail] or message them on the website chat widget, and they can look into this for you to resolve.

[hollow mortar]

ok thx

[rare pine]

Can you re-provide the role on Discord?

[deep dock]

Ok, sorry about this, looks like you are missing the Ultimate role. Can you locate your LuxAlgo emails when you initially subscribed? there is the Discord connection link in your email that may retrieve your Ultimate Discord role.

[spring gust]

hello I have a lifetime membership for the main three indicators but today none of them are working something wrong?

[deep dock]

Sorry, it could be a number of reasons, but if it still does not populate after refreshing your TV, please send email to [e-mail] or message them on the website chat widget, and they can look into this for you to resolve.

[spring gust]

thanks bro

[rare pine]

thanks

[wet cargo]

I just got charged today for my subscription and I cancelled it today, can I recieve a refund

[simple jungle]

Hello, where is the backtesting chat?#support

[deep dock]

Please email [e-mail] or website chat widget and they can look into this for you

[deep dock]

Please look for en email that you had received during the sign up process, with the Discord VIP group link to connect your Discord account

[simple jungle]

I cant find the link. Its some weeks ago. How can get this link again? Iam premium user

[deep dock]

Please email [e-mail] or website chat widget and they can look into this for you

The Premium plan would not include the backtesting systems and the exclusive Discord channels, only the Ultimate package

[simple jungle]

I mean the highest plan. Sorry

Yes correct

[deep dock]

Ok, still contact support to help you get connected

[simple jungle]

Thank you

[amber siren]

Fixed .. Kindly refresh Chart

[magic python]

Please what happened to LUX Algo Hyper trend indicator. It just disappeared from my charts?!

[amber siren]

Kindly refresh the chart

[magic python]

I have refreshed like a zillion times

Removed and added back still nothing

[amber siren]

Do you mean this indicator ?

[magic python]

Yes

[amber siren]

it is working and I just added it now .. Have you paid your bills with TV ?

[magic python]

I don’t need to pay for TV to add it. TV allows one to add 2 free indicators on the TV free mode been using it for months

It still won’t show

[amber siren]

Clear cookies and cache from your PC or mobile and later restart the system, later create a new chart and add the indicator

Hope this helps 🙂

[magic python]

Let me try

[magic python]

No changes

I still can’t see the indicator

[balmy mural]

Hi @magic python . Send the screen shot of TV over here. Hope that would help us

[magic python]

Should I send that of my PC too?

[balmy mural]

I can see above that you tried all the possible ways. This is bizarre.

[magic python]

Do indicators just disappear? Am I the only one experiencing this?

[balmy mural]

Usually they don't until you add and save it on TV. It's working fine for me as well @amber siren

[amber siren]

Copy and save the chart

https://in.tradingview.com/chart/esVnhu4h/

Confirm back once done

@magic python

[magic python]

Okay I will

[magic python]

Please help me rectify it🙏🏼. it isn’t still working on my charts, every other indicator works when added. Please I have back tested with this indicator for 3years and i can’t afford to loose it now 🙏🏼

[light inlet]

Hello, I'm the lifetime user, however the signal overlay is locked in my tradingview.

[amber siren]

Well I can't do anything much when it works for me and for everyone in here except you, Can you delete the exiting chart and recreate a new chart as basic package only allows one chart only

[amber siren]

Hello there, Have you tried to refresh system ?

[amber siren]

Go back to the Indicator setting and scroll down to reset Indicator and see if it works

[magic python]

I have also tried that multiple times

I am really confused right now

[light inlet]

It's still locked

[amber siren]

Create a video where you deleted the entire chart .. create a brand new chart and adding the indicator

[amber siren]

is it only the Premium or Backtesting Indicators also ?

[magic python]

Okay

[light inlet]

partial

[jaunty skiff]

@light inlet has earned the Lux Level 1 role!

[amber siren]

TV ID please

[light inlet]

TraderSHUO

[magic python]

Okay thanks LUX Algo team for the prompt assistance and response, I am with lux Algo for life and I use only your indicators because it’s the best. I was using GOLD[oanda] and I think that’s where the problem is from switched to GOLD[FOREXCOM] and it works perfectly 🫡

[amber siren]

Glad it worked 🥳

[magic python]

Same here🙏🏼

[hollow dagger]

Support how do I ensure there is no automatic payment taken from my account

[amber siren]

You can manage your account here:
https://www.luxalgo.com/manage-account

[hollow dagger]

This option doesn’t provide anyway of canceling subscription? Only just changing billing details not actually an option to cancel resubscription

[amber siren]

There is an option called cancel subscription in the same link

@hollow dagger

[hollow dagger]

Got it thanks

[remote hedge]

#🤝support message can I have some support help with this?

[uneven carbon]

just select the conditions you want your alert to fire for

[jaunty perch]

Hey i am getting this on my strategy post as read only can anyone help me to resolve this

May i know the reason for it also it would be of great help

[uneven carbon]

i'd wait for @deep dock to come back online, he can help you there

[amber siren]

Hey there .. KIndly DM me your email ID for the one used in LUX

[jaunty perch]

Yeah waiting for him 😀😀

[fervent osprey]

I need a private converstation about automatic payment

[uneven carbon]

if it's about billing, reach out to the team on luxalgo.com or email them at [e-mail]

[tiny lion]

Hello, how can I know that indicators work more efficiently?

I just bought it and added the 3 locked indicators, but I don't speak much English. I would be glad if someone could help me.

There are indicators, but how can I learn about trading places more efficiently, where do I need to buy them?

[amber siren]

Hello and Welcome

You may start from here

#✨community-guide
#📈must-watch and #🧠core-lessons

For strategy in here

#1128499789437354106 and #🧪share-strats-indicators

[tiny lion]

thanks i will watch

[uneven carbon]

#📈must-watch and #🧠core-lessons go through here, go on youtube there is plenty of reels and videos you can watch & assimilate information

[amber siren]

Fixed .. Kindly refresh chart

[scenic geyser]

Hello, good morning. I regard luxalgo signals and overlays. Even though I add signals I still do not get any signals when they're is a buy and sell detected. I've been trying since yesterday to resolve this issue. Anything points in this? Thank you!

[amber siren]

Fixed .. Kindly refresh chart

[uneven carbon]

what signals are you looking to get? alerts?

[scenic geyser]

@uneven carbon correct alerts

[amber siren]

https://docs.luxalgo.com/luxalgo-toolkits/signals-overlays/alerts

[scenic geyser]

@amber siren I will look once again. But I went through it and still not getting notifications on my PC or mobile or tablet

I'll try to remove and re add

[uneven carbon]

my alerts work perfectly fine hmm

[scenic geyser]

@uneven carbon I'll remove and re-add and start over

[jaunty skiff]

@scenic geyser has earned the Lux Level 1 role!

[uneven carbon]

best thing to do

[spice fjord]

hi

where can I find optibot channel?

I am looking for setiing optimizer mentioned in youtube video.

[amber siren]

https://docs.luxalgo.com/luxalgo-toolkits/signals-overlays/signal-settings#dashboard-optimal-sensitivity

[amber siren]

Hey there, No longer available already integrated within the Indicator itself 🙂

[brave condor]

Any promocode for ultimate yearly plan ?

[amber siren]

Not anymore thou!

[old cape]

I couldnt able to reply something blocked, can you please include me and grant access back Thanks,

[amber siren]

Hey there, You already have the access to all channels including Trading Area and Ultimate Laboratory

[amber siren]

What channels is this ?

[old cape]

did you check my screen shots

all channels

[amber siren]

Screenshot the complete list of channel under LUX

You just screenshot bottom of the screen 🤷🏻‍♂️

[old cape]

okay Thanks

[amber siren]

It has been closed by the Admins @deep dock

[deep dock]

Ill check

[deep dock]

resolved

[tiny lion]

I watched the video but I see a lot of fake signals 😦 I must have forgotten something somewhere. Can anyone help me privately?

I don't understand it or I haven't learned how to use it yet.

because my english 0 🙂

and video all youtube english lol

[amber siren]

Fixed and solved too

[tiny lion]

I don't understand the price, it offers buy for 103 TL, sell for 101 TL, how is the profit here? 😦

I think I'm doing something wrong, I'd be glad if someone could help 🙂

[amber siren]

this all can be solved in here #💬hangout

Kindly Message in there

[scenic geyser]

Resolved

[tiny lion]

Can't we open a ticket? Isn't there a special mode to help?

@amber siren

[jaunty perch]

Thankyou @deep dock and @round sorrel . You guys are awesome😊

[uneven carbon]

that is spread, the difference between buy and sell.

[old cape]

Thanks Admins

[icy torrent]

i have signal & overlay active but colors are not really good. With bars it is perfect. Any ideas who to solve that?

[amber siren]

Go to chart Setting and uncheck borders

[icy torrent]

Thank you! it works 👍

[gritty furnace]

Here I am Facing some issue... Like Whenevenr I am loading Indicator For eg: Price Action and If I am trying to do any kind of modification its not reflecting in the chart

Why Its happening Suddenly???

I AM NOT SURE

[uneven carbon]

you need to wait for a bit so it loads up

[gritty furnace]

But Before it was Loading, very quickly

Better to say Immediately

[uneven carbon]

it depends on more factors, tradingview's API, your internet connection, how many indicators you have loaded on your chart, etc.

[gritty furnace]

One more THing about a issue

Suppose When I am loading with Scalper Preset with that Price Action Indicator The color of Candle is going for Scalper one

[fierce cliff]

where is the support on the website? Nobody writes back

[gritty furnace]

Its literally ridiculous that From yesterday Only I am facing this kind of all issues

[amber siren]

Huge Vols of tickets .. spare them their time, they will get back to you

what is the issue btw ?

[amber siren]

Share your chart screenshot on what are you facing ?

[fierce cliff]

I've been waiting for over 24 hours

[amber siren]

what is the issue ?

[gritty furnace]

Ok

[fierce cliff]

I can't log in to my account

[deep dock]

Ok, sorry about this, as there could be various reasons why this is occurring, but please send email to [e-mail] or message them on the website chat widget, and they can look into this for you to resolve.

Also connect your Discord account to the private Discord channels, the link is in your initial email you received during your sign-up @fierce cliff

[fierce cliff]

I wrote in the chat

[late mauve]

Can anyone from support please advise LuxAlgo on adding a section in the column on the left, titled "Live recordings", to enable viewers to easily access recordings they want to watch again or have missed. It would be appreciated by all. Thanks.

[deep dock]

#old-x-posts

And
https://www.youtube.com/@LuxAlgo

[obtuse spindle]

Good morning guys, Any recommendations setting up alerts from a watchlist in Tradingview? At the moment you have to set alerts for each ticker individually . Appreciate any information. Thank you.

[deep dock]

Correct, at the moment with TV, we need to create alerts for each symbol we want

[obtuse spindle]

Understood. I thought there might be another way to create multiple alerts for different ticker. Thanks for the reply Micky.

[deep dock]

Yeah, maybe sometime in the future, TV could allow this to occur

[gritty furnace]

See Here,

When I am closing PAC part that time In scalper Preset I am getting color...

And Moreover..

The Swing Part Even NOt loading.... Once I disable this from Indicator end and Re enable that..

All These are happening suddenly

[obtuse spindle]

That would save a lot of time.

[late mauve]

Unfortunately that Socialmedia link goes to videos older than 4 months, but I would like to watch a live recodring I saw on Discord just a few days ago.

[deep dock]

Still not understand here, what candle colors do you want to see ultimately?

[deep dock]

Got to LiveStreams tab here
https://www.youtube.com/@LuxAlgo/streams

[gritty furnace]

And FOr swing Structure I disable that and re- enable that but not reflecting in The chart

[deep dock]

Im not understand here

Still not understanding here, what candle colors do you want to see ultimately?

[gritty furnace]

THis Swing Part I mean HH,HL,LL,LH this symbols are not coming beacuse I disable from Indicator setting and enable it later on

[deep dock]

The HH/LL's settings in the style tab

[gritty furnace]

OK Got That Thanks

But whats about previous issue

????

That Color candle is not coming

[deep dock]

No idea, i did not undertsnad your color issue, so not sure why you just asked about HH/LL now?

what candle colors do you want to see ultimately?

[gritty furnace]

@m

See Here,

When I am closing PAC part that time In scalper Preset I am getting color...

And Moreover..

The Swing Part Even NOt loading.... Once I disable this from Indicator end and Re enable that..

All These are happening suddenly

@deep dock

[deep dock]

I am not understanding what you wrote here, sorry

[gritty furnace]

Thats what I am trying to say when I am enabling Scalper Preset, candle color is confirmation gradient, right in S&O... with that when I am loading PAC the color osf candle is going out

I mean its not showing

Please give a look to screenshots carefully!!!

[amber siren]

Make a video recording on trying to explain what exactly do you need for us to help

[amber siren]

Did you enable Candle color in PAC setting ?

[gritty furnace]

Now whats the candle color

?????

In above screenshot I didnt enable PAC indicator

NOw when I am enabling PAC Indicator with same setting of S&O Color of candle is not showing

[deep dock]

OK now i know its gradient.
See here for resolution:
#🤝support message
#🤝support message

[light inlet]

Thanks

[gritty furnace]

@deep dock Thanks now it figured..

[deep dock]

That’s great!

[hollow crest]

Hi guys I bought premium lux algo membership as well as tradeview , I was able to use Luxalgo indicators until I recently renewed the membership and it just blocked my access .
Would appreciate assistance here

I get a message that contact author while trying to use indicators

[amber siren]

Have you tried the welcome mail in your Inbox where in you add your discord ID and TV ID to gain access ?

[hollow crest]

there is no welcome email. I was already a member, i renewed it and lost access instantly

[amber siren]

Send an email [e-mail] or contact them via website chat, they will resolve this for you

[hollow crest]

Study error - This script is invite only

[amber siren]

Do ask them for your Discord role too

[hollow crest]

discord role?

[amber siren]

Without the role I have no clue what have you subscribe to what package

to gain access to premium channels or Backtesting channels

[hollow crest]

will my user id help?

to you right now?

[amber siren]

The support team in the website or email has the system and can verify you if all conditions are met 🙂

[hollow crest]

okay I just emailed them. Thank you fam. I am an active trader and its just affecting my trades hence I am trying to get this resolved asap

[brittle idol]

on the Oscillator how do i change the line thickness on diverangences

[uneven carbon]

I don't think you can increase the thickness (not an option, I just checked)

[brittle idol]

i been looking for ages lol

how about colour

[uneven carbon]

you can change the colour if you want

[brittle idol]

ow yes on the main screen

thanks

on this option if i lower it, will it return more divergences

[uneven carbon]

yes that should be the case

[brittle idol]

thanks

i will be using this on a live account at some point next week 😒

[uneven carbon]

best of luck! Matrix is powerful

[toxic vault]

Hi I sent over an email. I have a lifetime account and I just lost access to all of my indicators.

[slender trail]

What are the possible return values for the smart trail extremity to know if it is blue or red? I ask this to use in the backtest

[uneven carbon]

Please wait for a reply. it will get resolved

[uneven carbon]

#🔍feature-requests suggest it here

[faint spindle]

I have forgot my email. How can I retrieve?

[minor lodge]

Had same issue, seems to be a limit to how many charts it can be on.

[deep dock]

try to login with Gmail login, instead of email login

[faint spindle]

Its says that “Your subscription has been canceled. Contact us to reactivate your subscription”

I have paid till Mar 19, 2024

[jaunty skiff]

@faint spindle has earned the Lux Level 1 role!

[faint spindle]

Kindly help me

[uneven carbon]

best to reach out to the support team on luxalgo.com (chat widget at the bottom right) or email [e-mail]

[amber siren]

Kindly do not post Invoices in here as they are confidential

[faint spindle]

Apologies for that

[river mauve]

Hi LuxTeam - I want to create a Custom Alert when the conditions met : signal - Any Bullish, Smart Trial : Uptrending, Trend Catcher : Uptrending. I selected all these conditions in the settings and created a custom alert for this. I did not select any step for these. I get alerts only when all these met at the same time. I am not getting alerts when the conditions are met at different time. For example if the signal is Bullish at 10.00 am, but trend catcher is uptrending at 10.30 am and smart trial is uptrending at 10.40 am then I should get alert at 10.40 am right? But it is not working like that...Can you pls guide ?

[amber siren]

Most details are found in here

https://docs.luxalgo.com/luxalgo-toolkits/signals-overlays/alerts

[topaz moss]

I need to know more about this new Lux indicator on how to set values. I am looking to set 9 cross above 20 for longs and 9 cross below 20 for shorts. Tried changing things in the settings but does not work correctly. Maybe I am not giving it the right values in the right spot.

@shy relic Alex can you please look into my above messsage

#🤝support message

[river mauve]

I understand that the alert triggers only when all the conditions met at the same time. Thank you

[vestal rose]

Hello everyone, the filter "session" does not work in the backtest. What do i have to do. Thanks

[amber siren]

You may ask in backtesting chat and one of the mods will help you in there #🧬ai-chat

[vestal rose]

i did, but nothing happened

[amber siren]

Let me check if any mods available in there

[shy relic]

you are looking to use MA cross with periods 9/20 as target condition?

[torpid storm]

Hi does anyone know
how long the indicators take to show up on invite only scripts after purchase ?

[deep dock]

Should be instant.

Just refresh TV and go to invite only

[torpid storm]

I purchased several hours ago but still nothing comes up on my TV

[deep dock]

Did you refresh or restart TV?

[torpid storm]

Restart

[deep dock]

Do you have another TradingView account?

[torpid storm]

I just tried refreshing and it's come up thank you 💪🏾💯