Losing gold!

[lone vale]

I just noticed that I have lost some gold, how much, I'm not sure. In-game log says 14 gold and 84 gold for "Chuan Bei-471 PO-471". Apparently, my Alpine Tiger has started to use gold instead of silver for premium rounds... I haven't changed anything in ammo loadout, it even shows that ammo is set to silver, not gold... But apparently it still charges gold. Maeby I've lost even more gold than log says? I've also played few games with 112, maeby it also has same problem? Can someone check my account? Should I contract Custom Support for this lost gold?

[halcyon lagoon]

Yes, I would contact customer support to help figure it out and maybe recover (if possible) any missing gold.

[chrome adder]

Grrrr 😖

[steep edge]

1. Change it to silver
2. Put in a support ticket

https://modernarmor.worldoftanks.com/support/en/products/wotx/help/

3. Reload game and double check
4. Good Luck 🍀

[quiet jasper]

Hello, change it to gold, then change it back to silver, then file a Support ticket. This will resolve the issue

[lone vale]

Done. Hopefully there aren't other vehicles that will charge players their gold instead of silver...

[chrome adder]

What? No way! This bug was just a one off from a Chinese tank update many moons ago. 🙃

[polar mountain]

It's really hard to figure out why and how this happens over and over again.

[quiet jasper]

It's not hard, there was a bug in 1 update and so each player will discover it at different times.

its not happening over and over, its just1 player at a time reporting it as they finally play the tank since the change.

[polar mountain]

With one search from bug reports I found 3 separate reports on different tanks resetting ammo cost to gold within last year. Was too lazy to use more than 1 search string but I beg to differ that 'bug in 1 update' and 'just 1 player'