Crash Reports

[waxen compass]

Just played a game in the Cold War game mode ERA 1 The Spaceman tank and about 5 minutes into the game I got dashboarded, loaded back in and I was dead, any ideas as to why this happened?

EDIT:
Watching the replay of the game now, the AI clearly took control of my tank & drove me back to the spawn where I loaded back into the game and my tank was destroyed

Oops didn’t mean to delete the original message

[hidden gust]

I can see your account triggered an backend crash report. We'll take a look.

[waxen compass]

Thank you very much

My Xbox name/in game name is DecieverDark in case you need it

[hidden gust]

Already grabbed it, thanks

[waxen compass]

No problem

Could you grab the original message so from the audit log so I can add it into the above message as I accidentally deleted the original message please? @hidden gust

[hidden gust]

I already grabbed it all 🙂

[waxen compass]

Awesome

[hidden gust]

"Just played a game in the Cold War game mode ERA 1 The Spaceman tank and about 5 minutes into the game I got dashboarded, loaded back in and I was dead, any ideas as to why this happened?"
If you want it

[waxen compass]

Legend thank you!

[unkempt geyser]

Game froze on me middle of battle. Loaded another game and haven’t checked back since.

[lament radish]

Petty360 Series X -Ensk & Erlenberg-

[waxen compass]

I’m pretty certain I was in a few games with you over the last couple nights

[gusty mist]

Was playing adats on airfield, game locked up, had to dashboard myself, and reload in, battle was still going and was smooth afterwards, also radial wheel and map pings don't show(xbox series s)

[tepid mirage]

I’ve also had multiple crashes on the Xbox series x, just crashed twice in one match after dashboarding and re entering right now.

[keen void]

Just got kicked out off redshire when driving the strf 90/40 56 half way through the game and went back to dash , loaded back in carried on playing and still placed 2nd lol . On Xbox.

[ashen saffron]

Died, then while waiting for battle to end, was kicked outa the game.. gt= Kiioui - Rasenai X-box S

[small raven]

Booted mid battle on sword coast. GT natedaishmaster-x

[pliant locust]

Went into Rush the Stage from game menu after watching the opening Kiss intro. Game came up with 3 Empty garage blocks. Unable to do anything except pull up booster screen. PS5 Gunslinger1873-p
Loaded a second time it worked Ok

[strange lance]

kylebaldock, xbox, heilbronn - we were winning as well!

[keen void]

So what's the latest news on this , as there's no point in playing at the moment .

[pliant locust]

You’ll know when they know.
I just played Fjords Era 1 no issues

[elder sierra]

Same here Sword Beach witj my ADATS

DasAlphaKind-x

[rustic apex]

J0eyc11ahan76-x
Crashed on sword beach in adats while in a regiment platoon now can’t get past the title screen now🤦🏻‍♂️keeps dashboarding me

[dry onyx]

Same vineyards in Tiger-maus

Goofierlyric8-X

[loud narwhal]

the game keeps freezing during battle and dashboard after

the dashboarding is getting worse xbox series x

[sacred crescent]

Crashed Death Valley Xbox, Tank Type 74

GT Corbantis-x

[tepid mirage]

Anyone else noticed that the in game communication no longer works? Unable to ping map, request fire and none of the radial communications appear on screen since all these crashes?

[sleek bobcat]

Crashed on airfield using Nemesis TD, Xbox

GT KaiRomario-x

[waxen compass]

Just crashed again in a desert warrior ERA 3 Cold War Rasenial

Xbox series X GT is DecieverDark

[loud narwhal]

thats another problem we are facing

[rough beacon]

Crashed twice same match just now. Erlenberg ERA 2. Xbox GT- TexasReaper01

[loud narwhal]

As compensensation we demand the Molot be put on sale

[hidden gust]

https://tenor.com/view/dr-evil-one-billion-dollars-haha-money-gif-16679435

[lusty horizon]

Here’s my crashes for today stopped playing after my kv1 just stopped playing I seem to crash every time I shoot someone

Load the game puts me back in the game but my tank is destroyed

[delicate nimbus]

how about silver?

btw is this bug fixed yet?

i will not play (at least multiplayer) before it gets fixed.

[hidden gust]

Not yet, we are investigating. #player-support

[junior shell]

Crashed twice, came back second time dead. GT- Joothany
On series X. On Nomonhan and crashed once on Halfaya Pass

[lavish cipher]

ive crashed about 5 times today on different maps with different tanks, its getting anoying tbh on xbox GT is xII esdeath IIx

and add one more crash to that

[red night]

I have crashed multiple times series x

[nocturne dew]

Just crashed out in the middle of rush the stage right after respawn. Jarl Aesir- xbox series x

[halcyon owl]

Gamertag: mad2b
Console: Xbox Series X
Mode: WWII
Map: Nomonhan
Tank: UDES 03

Crashed right after I got destroyed.

[azure drum]

Game crash after updated

[mental path]

Drag0slayer1-x
Era 3 AMX 40 on dezful

[solemn wyvern]

Wineyards. Twice during same match. Series X

[delicate nimbus]

is this on xbox only? i haven’t seen any ps player with this problem, including myself.

[hidden gust]

Yes, Xbox Series S|X only

[delicate nimbus]

so i have been waiting for no reason, well better to know now than never.

[steel ridge]

I've been booted to dashboard twice now, the communication wheel doesn't seem to work for me in-game either.

[hidden gust]

Once you re-connect to the match? Or just not at all

[mental path]

This is so much fun 3 out of 4 games it's frozen already

[steel ridge]

I can reconnect to the match after I jump back on the game but each time it's happened the match was close to finishing do I didn't have time to get booted again from the same match.

[hidden gust]

I was asking about the comms wheel. Are you saying it doesn't work at all, or it only doesn't work once you reconnect to the match

[steel ridge]

Ah sorry. It's spotty, some matches it doesn't work at all and some it kicks in and out.

[meager current]

Xbox, IIALEXG76II, Erlenberg
My platoonmate crashed too

Same match we both crashed again

[lavish cipher]

yeah this sounds like a memory leek

[waxen compass]

Just crashed for a third time today on Nuremberg in the spaceman era 1 Cold War, gamertag DecieverDark on Xbox series X

[frozen mason]

second time today here, just now my game crashed in CW on westfield, i was crossing the bridge

gamertag Vipex2650, Xbox series S

second game, crashed again

[azure drum]

My game freezing and take me back to xbox lobby. I can logg in immediately to the game again. When game ends the time from game end to the mvp picture aparence it takes unusual long time. I has been doing this continiusly afther the update today

[misty belfry]

crash every 2nd game, when patch?

[jade folio]

Ive had 2 crashes during my stream, I was able to reload on 1 battle

[mental path]

I crash on every bigger map. The normal size maps are fine

[grave reef]

game crashed
GT: S0mTingVVong
Console: Series X
Map: Ardennen
Tank: Motherland

[azure drum]

I have done 12 games today and it has crashed on 9 of them.

[frozen mason]

same here, when im playin “smaller” maps its working just fine

i was playin ruinberg rn and nothing happend, i played westfield and prokhorovka and it crashed

[valid zenith]

So it’s still not been fixed

[frozen mason]

nah

[azure drum]

Had to turn it off, it was a bit enoying. Hope its getting solved fast

[solemn wyvern]

On top of the radial breaking, the crash also breaks map location pinging

[rustic apex]

Map: Safe haven
Platform: Xbox series x
Tank: jag 1
Gt: j0eyc11ahan76-x
Side note: in a platoon when each crash occurred

[mental path]

Well done wg games literally unplayable, every other game in CW it freezes

[solemn wyvern]

Ditto, in platoon and I've crashed twice and platoonmate once

[frozen mason]

im sure they’re workin on it man

[dusk flower]

My game crashed 4 times within 2 hours, Ive had enough for today

[frozen mason]

same here, gotta play fifa

[nimble hamlet]

@hidden gust posting on this players behalf, please remove if not allowed as i am only posting to help you guys out not avoid any bans or issues

C0M3T WoT-x Xbox Series X
i was on ruinberg

[steel ridge]

Just crashed and got booted to dashboard again, I was in the middle of a "knife fight" so I didn't get a chance to test the comms wheel.
Saerbhreathach
Xbox series S

[versed parcel]

Prinnyprach Xbox series s era 3 severgoersk

[near sky]

Small update in #player-support - team is still looking into this and are trying to fix as soon as possible

[frozen mason]

why only on xbox tho

[ivory temple]

Sydney Stormtail; xbox; maps:severgorsk, widefield, nomohan; tanks:adats, thumper, fv4005, fv107, bz70

[waxen compass]

Are we going to get some sort of compensation for the issues we have been experiencing? I doubt any of us are expecting 100k gold lol but maybe 3 days of premium or 500k silver? Something small that isn’t going to be game changing?

[frozen mason]

i was going for gold mark on wiesel 3 era but now i dropped like 5-6% bcs of the crash, i guess there’s nothing yall can do abt that

[warm hound]

GT: Warhero988
Map: Fisherman’s Bay
Tank: Is-7
Description: crashed to dashboard, upon loading in comm wheel was not functional. Match finished, no mvp screen, had to hard close game, match didn’t count

[elder sierra]

Not playable crashes all the time

[dusk flower]

would make me forget this inconvenience

[lavish cipher]

this is a joke

crash after crash

[oak moth]

My game crashed on the following maps:
Fraternite on Prok
AMX AC 46 on Himmelsdorf
Xbox Series S

[harsh birch]

[sand bone]

Crashed out 3 times era 2 and 3. Both EU and US servers

[shy vigil]

Crash ww2 twice in same match, Monomham

Xbox

[waxen compass]

Crashed for the fourth time desert warrior airfield Cold War era 3 Xbox gt DecieverDark, I have noticed I’ve only ever crashed when aiming down my barrel to fire a round or if I am firing an ATGM the crash seems to happen when the ATGM is about half way to its target, if anyone else experiences the same kind of pattern of crashes please react to this so the devs might be able to look into this specific area for crashes when firing rounds/ATGMS

@near sky please see above it might help you track down the issue if you guys haven’t already

[vague glacier]

23:03 BST - game crashed playing Cliff, ww2 tier 10. EU server.

GT:The Randy Duck
Console Xbox series S
game completely froze. Had to close game and re start, after restarting game it lunched me straight back into the battle, unfortunately I had been killed 😅@hidden gust

[near sky]

Thanks guys, no need to Tag, we get notifications for all the messages in this thread already :)

[gaunt tulip]

Series x, Eu server.
Cold wsr, Multiplayer.
Playing in a platoon with regiment member.
Using Discord for voice chat.

Crashed back to dash frequently this evening.
Only happened when playing the ERA 3 Marder.
Was able to load straight hack in each time, mostly to a destroyed tank.

I was playing both the Marder, and the Catman, and only the Marder was affected. Felt like most games in rhe Marder were affected.
It felt like I ould not play a full game in Marder without crashing by the time I logged off.

Tried playing a game in the Jaguar, still platoned, to see if other EarA 3 tanks were affected, DID NOT CRASH

Tried a quick game in the Marder in coop. Solo / noĥt patooned DID NOT CRASH.

My Platoon mate was not affected by this.

[amber sierra]

Crashed twice in fredvang in my adats

[vast trail]

Crashes on series x xbox, multiple tanks, era3/2. Eu/us servers, no platoon

Every time when I'm in the heat of it, back to dead tank...

Any news?

[severe plinth]

I crashed using the Night Staller on Azure Coast
Xbox Series X on Ethernet

[vast trail]

I have a resolution to the issue if any one is interested

Just die in the first 2 minutes of the battle

[idle surge]

Crashed multiple times in my ADATS on Karelia
Xbox Scopie89

[west flower]

Same as many here- multiple crashes on my Xbox series x. Sometimes within the same match.

[vast trail]

Was crash free for 2 games.. Thought it's sorted.. Then kicked again

[gaunt tulip]

Currently able to play the Era 3 Marder (no platoon)

EDIT: Scrap that, just crashed.
It was fun while it lasted.

[left comet]

Let me just say that wargaming in Boltimore is completely ruining this game, making it unplayable. And instead of adding more new maps, you're adding tanks for money. Which we shouldn't be 🚫buying🚫 for you. 🤔⛔⛔🫤 No comment more

[fluid peak]

Hi, crashed on Severgorsk M1A1, and twice on serene coast in the AMX 40. Xbox

[maiden linden]

I have crashed atleast 10 times today I think it has something to do with the update sadly the game is just about unplayable atm

[twin depot]

Crashed (game froze/got kicked) )twice earlier today. Can’t remember maps

[frigid anchor]

It's currently 12:14am, I crashes at 11:31pm then crashed on 12:02am then crashed at 12:04am what's going on WG?

[frank lake]

Crashed on Sunset Coast and Westfield. Both in Co-op. XBox X/S. Please fix the game. As of 1742 Hawaii Time on 2 Sep 2025.

Crash again. Game froze on Siegfried Line, Multiplayer, Ignis Purgatio, CE Era 2, 2010 Hawaii Time.

[digital swift]

I was just playing in era 3 on sword beach when the game crashed and home screened me, time of crash 04:52 GMT, XBOX SERIES S

[maiden linden]

Crashed twice on mountain pass era 3 desert warrior 11:59 EST, XBOX SERIES X

[misty belfry]

just crashed again, fix this now

[rough spindle]

had a couple freezes which required restart in last 1/2 hour, xbox series s

[misty belfry]

2 crashes in 1 match, not bad

[meager blaze]

TO ALL WHOM THIS MAY CONCERN:

According to posts on Reddit in the r/xboxinsiders sub, there was an update for those signed up in the insiders program (Beta, Omega) and it's caused everyone in the insiders to experience problems all day. Xbox Live is even reported to be down.

I know you said it's not necessary to tag anyone, but if @near sky or anyone could look into this... this may be why only Xbox consoles are having issues here as well. MAY BE - I'm not saying "is".

Just to add... I played the event and co-op all day with no issues - and I'm not in the insiders program.

https://www.reddit.com/r/xboxinsiders/s/0NY1cwKDkT

[tacit mango]

Just happened to me playing on Westfield I was in the Muolnir about 2 minutes into the game. Xbox X

[tacit mango]

Just did it again.

[near sky]

I wish I could say it was with confidence. But I know some players who gave been affected that are not in the program. However I will pass it along to dev for them to take a look at too

[strong comet]

Crashed again Dragon Ridge. Reconnected. Won game. Playing t8 Italian med. Pantera. Locked up at results screen. No log added.

[tacit mango]

Unplayable for me. It’s crashing on me every game. Plus I’m not signed up for the insider program.

[remote wagon]

My platoon of 3 series x players all suffered multiple crashes last night in WW2 games. Maps were Prokhorovka, Malinovka and 2 others. Tiers were 7 to 10. Random tanks and nothing special happened when the crashes occurred. Very very frustrating to log back in to find your tank destroyed. I had 5 crashes last night and my platoon members had 3 each.

@remote wagon Also, once you reconnect to any game after a crash, the communication wheel and map pings no longer work.

@remote wagon And i am not in the xbox insider program.

[dry sinew]

Crashed multiple times on Vineyards, very frustrating, let me back into game once reloaded then crashed again.

[ripe sphinx]

Game locked up twice today

[lavish cipher]

game is totaly unplayable atm 1st game of the day fire one rocket and crash get back in and am dead

and so is all but 3 team members the match was about 2mins long so nice to see Playstaion getting easy wins and kills

[azure drum]

Still doing it

[edgy knoll]

crashed twice here. Also noted that pressing the right bumper to alert a tank was not working, radial alerts failed too., Was playing in cold war in era 3 when it first happened. Happended in my VADS twice in a single game after that. Was lucky i didn;t get killed when i returned in both instances

[frank lake]

Crashed two more times. That is six times today. This last one got me killed at the start of the battle. That ruined my damage standing on a tank I am working to get the second mark of excellence. Please fix this.

[near sky]

The team are still investigating, once I have an update, we'll post it to #player-support

[halcyon owl]

Crashed twice, now on Berlin.

Gamertag: mad2b
XSX
WWII
UDES 03
EU Server

First crash in the middle of the game. Second crash after I had rejoined the game and when the defeated screen should show.

After the first crash I noticed that the comms wheel did not work, it comes up, but when I select an entry no command is given.

I also noticed that my commander incorrectly stated that I was the only one left in my team, when we actually still were two left.

[hearty tapir]

I have found that if you Yolo it fixes ninety five percent of the problem. After I do crash out, I open the full screen map and I can’t ping the map. Hope that helps. Thank you, good luck.

[waxen compass]

Crashed in my 3rd game today, Pearl River AMX 40 Cold War Era 3

[waxen compass]

Crashed AGAIN in era 2 this time T-55AM2B Heilbronn GT is DecieverDark on Xbox series X

This is getting extremely infuriating now us Xbox players are losing so much silver and boosters due to dashboarding I honestly hope you guys give us some sort of decent compensation for these issues we are experiencing.

[shy vigil]

I'm not playing until a fix is released.

[waxen compass]

Crashed once again T-55AM2B on ruinburg Xbox series x deceiverdark

[bold vortex]

Issue still not solved…Crashed twice already this morning…

[loud narwhal]

i see this is still a thing on xbox. just crashed

[near sky]

Again, once I have an update, I will make a new post in #player-support

[twin depot]

Refund please of all the money I put in this game and it’s still unplayable…

[lethal void]

So Xbox not getting the 2.0 update huh

[waxen compass]

No the devs have said MULTIPLE times that it’s for PC only

[lethal void]

So why at the games show did it say all platforms

[waxen compass]

I believe that’s for WoT HEAT also this isn’t the channel/thread to discuss this topic

[lethal void]

And who are you to say where I can ask questions

[near sky]

This is literally a thread about an ongoing issue in game, you want #1296128643184988200 for your Qs

[waxen compass]

This thread is for reporting crashes & I’m not saying you can or can’t ask these questions I simply said this isn’t the thread for the topic of 2.0 or WoT HEAT.

[fast yarrow]

I’ve crashed 4 times in the space of a hour it’s a joke and where is the update for consoles just a joke to be honest

[shy vigil]

@near sky Do you need us to keep reporting when it crashes?

[near sky]

You can if you wish, but we have enough data for now.

Of course if we do have questions, you'll see myself & Max start asking them & tagging you guys

[shy vigil]

I'll keep track for myself for now then.

[jovial hamlet]

whats funny Xbox One , One S and One X are unaffected by this.

so if you have your One still use it to play tanks

[crisp star]

Halfaya pass cold war era3, every map in CW every era. Every time in the middle of fighting then POOF ,back to dashboard then dead.

[waxen compass]

I just dashboarded TWICE in the same match of Halfaya Pass Cold War era 3 Wiesel TOW Xbox series X GT - DecieverDark.

[crisp star]

My match. Same battle.

[waxen compass]

What’s your GT I’ll see if you were in the same match as me a minute ago

Nvm the game isn’t even showing in my log in game now

[crisp star]

Yep same team as well

[waxen compass]

We were on the same team?

[crisp star]

You had 2 kills

And this account is warpedjungle

I was obj490T

You did 693xp3344 damage. Lol gg really for us being bashed by xbox. Lol

[waxen compass]

Yeah it was crazy I dashed twice within less than 2 mins apart

[waxen compass]

Me and my mate are on atm I’ll inv you if you want?

[jovial hamlet]

but yes the Xbox One consoles do not crash

[crisp star]

It crashes and I just keep mashing that button to get back in

Just series x/S

[waxen compass]

Literally same lol

[crisp star]

Lmbo. They'll fix it soon. Must be a pain on their end all the complaints.

[waxen compass]

Yeah I bet also sent you a game inv

[crisp star]

Thanks. Ima have to catch up on that invite later. Lol I'm all over the place.

[waxen compass]

All good dude

[crisp star]

Hopefully after my break it'll be better. Lol nope, it really won't.

@waxen compass good luck.

[dry sinew]

These xbox crashes are getting a lot more frequent, I can’t play like this until it’s sorted. I do hope we will be compassionate for the loss of game time.

[crisp star]

@dry sinew maybe but it only the xbox series x/S

[waxen compass]

This is getting ridiculous now I’ve just crashed twice within less than 10 seconds on airfield

Crash Reports

[gilded dragon]

Joke, fifth time today

Not map dependent

Love how it throws me back into the game ans either dead or I’ve lost every crew member

Good job it is about fun and MOE

[gilded dragon]

So the fix is to go backwards? lol

[gilded dragon]

And again

This update gonna do anything? As it has just downloaded

It has fixed nothing

[lone relic]

Happening to me too even in co op

[gilded dragon]

Cost me a win

[lone relic]

Not even worth playing mp I just wanna get the encore challenge done at least once

Don’t even bother unless ur playing co op not worth it especially if u care about marks

I’m just running co op

[gilded dragon]

How can people say the playing a tech tree tank is safe, like it makes no sense

[lone relic]

I do hope we get some compensation

[gilded dragon]

Is it the coding of a premium tank that gives it something special?

[gilded dragon]

Agreed.

“Here’s one day’s premium”

[tame edge]

Yeah because all
Those battles really messed up my damage percentage for marking

[lone relic]

Yeah don’t play mp

[waxen compass]

Just had a game on redshire didn’t crash but at the end of the match I had a message saying update required and there was an update, has a fix been deployed for the crashing? @near sky

[near sky]

Not to my knowledge, will look to see whats going on. I'm still waiting on an update from the team

[crisp star]

Warpedjungle-x/S vineyards, era 3 obj490T

[waxen compass]

That’s fine thank you

[surreal grotto]

Is it still going on?

[near sky]

They are looking at it with the highest priority to get this fixed as soon as possible

[surreal grotto]

I would love to start broadcasting again and enjoying the game asap. Kinda getting tired of my other games.

[crisp star]

Thanks for trying to be on top of this issue.

[near sky]

When we have a better update aside from "We're aware and working on it" either myself or another of the team will add an update to #player-support

[crisp star]

@near sky ty

[river wyvern]

There was an attempt to mitigate the issue, but it was unsuccessful. We're working on the code fix and an ETA for the title update.

[crisp star]

Lol, we'll be at the dashboard.

[buoyant sedge]

sorry to hijack but ive been dashboarded twice in last 3 hours if it helps

[frozen mason]

@waxen compass do it like me, just dont play it until its fixed

[waxen compass]

My guess is it’ll be a parameter that is slightly out of place e.g “xyz=true” could need to say “xyz=false” I’ve done coding in the past and some crashes are caused by a simple parameter being in either the wrong place or coded wrong

It’s usually something so simple which can be very easily overlooked but I can’t express enough how grateful we all are that you guys are working your rear ends off to get this issue resolved

Or it could also be a simple file that is conflicting from the “data” folder and it can’t find the correct path to the folder that it needs to be directed to.

For example it could be xyz tank trying to direct to the premium tank lines but it’s looking in the wrong place due to the “path” that the code is set to which might be wrong.

@river wyvern is there a way one of the team could dm me quickly if it’s not too much trouble?

[hidden gust]

Hello, what do you need?

[waxen compass]

If possible could you dm me if you have time please, it’s about the ongoing issues you guys are experiencing with trying to find a fix for the crashes that Xbox players have been experiencing over the past 24 hours

[hidden gust]

You can send me a DM, they are open.

[crisp star]

Lol sorry but dezful, co-op,obj490T warpedjungle

[waxen compass]

Brilliant thank you, I didn’t want to dm anyone with asking permission first out of respect for you guys

[crisp star]

@waxen compass thanks for trying to help. Lol not doing anything else. Thanks.

[waxen compass]

No worries I’m always up for helping game devs and even their player base prevent issues like the ones we have been experiencing.

[meager blaze]

Not arguing, just asking - wouldn't a code issue affect multiple platforms and not just one?

It's just weird to me that only Xbox (S and X) are being affected - unless it's other gens/platforms now as well.

[waxen compass]

That’s somewhat true but there are certain instances where coding can only affect a singular platform for example it could say for the PS4/5 coding” xyz=false” an in the Xbox coding it could say “xyz=true” which would mean the code is out of sync for Xbox players therefore crashing

Plus the code has to be written slightly different depending on the platform its for

[meager blaze]

Ah, gotcha. Same code in different "languages" for the different consoles. Thanks for explaining. I'll hush now lol.

[waxen compass]

Yeah pretty much lol

[hearty tapir]

Game froze on enemy kill cam and I was able to still able hear audio from chat. Good luck, thank you.

[vague glacier]

19:15 BST
Crashed on halfaya -Pass
Playing royal dawn
Game crashed at 9:45 in game time.
I have the video of when it crashed, and when it loaded me back in game. (dm me if you need it)

[steady remnant]

Just crashed twice. One on Westfield in Era 3, once on Caen in Era 2. I have an Xbox Series X with OS version 5708

My buddy I was platooned with crashed moments before I did.

And crashed again, Mannheim Era 3.

[wicked fjord]

Happened to me while playing 3-4 times. FV 4005 on sword beach and playing progetto 65 on lakeville

Both ww2

Xbox series X

[inland basin]

Idk should this help at all

But heres ai sumary/possiple reasons for it (this is short version original has more than 2x detail thought with almost same information)
Im not xbox player so it doesnt effect but decided to do atleast something

Crashes are client-side, platform-specific, and high-frequency, triggered by fast vehicle movement, ATGM/rocket firing, particle-heavy effects, death/match transitions, and large/ high-density maps (Prokhorovka, Westfield, Dragon Ridge, Ardennen, Malinovka). They result from engine race conditions, deadlocks, or stalls caused by faster CPU/GPU timing and multithreaded physics/rendering interactions. Memory and asset load stress on complex vehicles/maps can cause engine stalls or invalid memory access, while smaller maps (Ruinberg, Vineyards) are mostly stable. A recent FPS/frame pacing update shifted thread execution, exposing latent engine/memory bugs, explaining the sudden increase in frequency, platform specificity, and post-crash issues (broken comm wheel/map pings

[crisp star]

Lmbo, um if compensation is coming 1 day of premium not worth our being handed to us in battle. Yes our choice to play and that's just it,, we chose this game so throw us affected a bone with a bit of meat on it because this is becoming a major issue after many hours. Thanks for doing whatever it is being done. See you in the dashboard COMMANDER.

[mystic solstice]

Console Xbox Series X. The first video is the lead up to when the game crashed and returned me to the Dashboard. The second video. I logged back into the game, and I was still alive, but then the game froze, so I turned the Xbox off completely.

[meager blaze]

Finally got me (GT same name) Xbox Series S in co-op on Raseiniai map. It was the 5th game I played in co-op, and the first in The Spaceman tank for today. First vid leading up to the crash, 2nd vid shows the comms wheel not working.

2nd vid sped up for file size lowering. Happened around 4:30 PM EST.

[gilded dragon]

Some next gen’ gameplay there bros.

Why is this an issue now?

Like it has been on the series s/x for years and all of a sudden, it behaving like we’ve got a tamagotchi for a CPU / GPU.

Someone has tweaked something and won’t put up a hand.

[meager blaze]

Honestly - I think it was in the contract part where they tweaked the stage requirements for Era on those stages where "mid-era" was listed. The problem happened after that, but why only for Xbox idk

[gilded dragon]

I can’t believe they had to rectify that, literally era 2 but made onwards a certain point.

Crazy how it’ll go on probably until the weekend then if not, sod it; we will catch it on the next update and claim it as a fix lol

[near sky]

It started before this fix applied. The two are not linked

[lethal pawn]

Was playing era 3 peace sells and got dashboarded

[crisp star]

Was before control rework.

Before contract

[near sky]

#player-support for a fresh update

[crisp star]

@near sky thanks for work.

[waxen compass]

Will we be getting any compensation for the huge amount of crashes we have experienced still?

[hidden gust]

Please read #player-support post

[waxen compass]

Yeah sorry I just finished reading it after I had asked that my bad

[severe plinth]

Thanks WG for the update

[meager blaze]

My bad, just seemed like it is all.

Much love 💕 to the Dev team for working on this for us.

One last thing - after rollback and "new" update are installed, if problems persist, should we continue to post them here, or a new thread ie: "Rollback Crash" etc?

[near sky]

Here will be fine

[gaunt tulip]

Appreciate the timely fix.
Thank you.

[warm hound]

Think that goes without saying how appreciative we all are of the quick fix 😀

[gilded dragon]

Pending compensation “two days of premium time”

[candid pike]

Going 2 days and need compensation golld

[warm hound]

I don’t think we need anything as the game still worked

🤷🏻‍♂️

[candid pike]

Mark of exselens going down 🫣🫣

[warm hound]

“Progress won’t be lost” just settings

[gilded dragon]

Ermmm, so your game crashes all the time then? Must be weird this for you then? lol 😂

[warm hound]

All the time no, and I’ve only reported it once as multiple is counter intuitive

Considering the number of people who reported it

[gilded dragon]

This is unusual bro, not a normal game crash and given the multiple cases of it.
Compensation is a must.

[crisp star]

@warm hound that's fine if you don't want compensation but most of us feel like there certainly should be. Gg.

[keen void]

Compensation Should be in gold , it's really hurt players moes , amongst other things .

[quiet anchor]

FMFnumber1 and I was put back at dashboard mid game using the FCM 50 t

[vast trail]

So bring them back up

[meager blaze]

Gold compensation. Ok.

How much gold has been "lost" due to this incident?

The gold for all the consumables used instead of opting for silver payment? Still costs the same to resupply win or lose, so not really a "loss" there.

Do you earn gold for MoE? Does having 1, 2, 3 MoE give you gold in the winnings each match? No? So how does gold affect MoE?

Had tanks been deleted out of garage, commanders lost, then I could see a fair value gold compensation to cover the cost of the loss/replacement.

But all that's being "lost" are configurations on the console.

Premium time costs gold in-game store, and WG may compensate us premium time. There's your gold compensation.

Might as well ask for top-o-the-line premium tank while you're at it.

Sorry y'all, I get aggravated at the greed of some people. I'll hush now.

[keen void]

It costs them nothing to give us gold as compensation . It's not real money .

[severe plinth]

Yes and no. It would be gold we would buy anyways

[meager current]

S**t happens, get over it. Premium time is more than sufficient.
This trend of demading compensation for everything is out of control.

[tacit mango]

Not for me, I got kicked every game and sometimes twice in the same game. So no it was not playable for me.

[pearl hazel]

Huppo, xbox série X.
At least 5 time in différent game and map.

[near sky]

Since the update about 10 hours ago?

[pearl hazel]

No, I don't play since yesterday 23h15 (french time).
I have got also a communication wheel issu in few games. Which diseapear after restart.

[near sky]

Okay, we released a fix during the time you've not been in game, so let us know if you see it again next time you play

[hidden gust]

This issue is officially resolved.

[remote wagon]

Here's the thing though. If I've read the fix correctly, its not actually a fix. You just rolled back to a previous game version. PlayStation, im presuming is on a different game version now to Xbox. So you dont actually know what caused the issue and made the right call to roll back instead of trying to troubleshoot the code in the latest patch.

[hidden gust]

Game version was not rolled back, both platforms are on the same version. Only some code was rolled back which has no impact for the game or player.

[remote wagon]

On the player support page it outlines a game version rollback, hence my question.

[hidden gust]

Gotcha, that should say code version.

[waxen compass]

Amazing news! Would you like me to close/delete this thread if the issue is resolved?

[hidden gust]

Nope, I put the resolved tag on it.

[still coral]

So now we load in and don't get our daily metal fest freebie??

@hidden gust daily log in bonus now not present

[lament radish]

Ive just logged in and got mine? did You click past too quick?

[hidden gust]

You haven't logged in today yet unless you are using a different account.

[nimble hamlet]

I can confirm, daily reward is working. i just logged in and got 3 metal fest war chests.

[crisp star]

Daily reward worked for me and 2 others in my regime. Also ty to the team sorting that nightmare and although of course compensation was in the topic and really only thing affected was premium time. Honestly WE as a community CHOSE to play knowing the issue. Just saying let's be fair.

[remote wagon]

Still unable to login. Tried a console restart, no change.

[left comet]

@near sky and @hidden gust It doesn't encourage you to play, Because of your botched job longer inspire me to play this game.

Game must be crash 🫤
My opinion with my friend dracopp.

[azure drum]

30k gold for a ruin play day would be suitable i think 😏😏🤣
Nah, just happy that it was a game issue, not a xbox issue 👍🏻