#North American server lag

42 messages · Page 1 of 1 (latest)

wanton coral
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I almost never have issues with my internet connection. Even less while playing this game. for the record. Something is up on the North American server and some peoples connection to it including mine has been less than ideal . I’ve been seeing my tank snap to positions and rubber band. When I switch to the EU server all the issues are severely diminished. All of this was live streamed on my channel grudgebringer03. The name of the broadcast is ; grindy mc grindface.

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If anybody from wg watches with audio please excuse the choice words I used. It was out of frustration.

livid folio
wanton coral
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Hopefully this gets looked into instead of deflecting the problem to costumer service that don’t/ cannot help because the problem doesn’t apply to my side of the internet.

stoic cloak
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I am having the same issues on both servers on both Xbox one and x, both today and tonight, so it is some update issue

wanton coral
stoic cloak
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Not for me it’s bad last couple battles, it really got worse when I finally took out an unretired tank

wanton coral
vital wasp
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Yeah I am lagging on both servers really badly.

rare solstice
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Yes USA server is 10-20 ms slower than normal. I’m usually at 20ms now I seem to float around 40ms

wanton coral
lone torrent
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Still very much lag spiking

celest bronze
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The lag went away yesterday but has returned.

steel epoch
# wanton coral I almost never have issues with my internet connection. Even less while playing ...

Absolutely put in a customer service ticket for this.
The reason it’s recommended is because they have the tools to look into this with you, and to help locate where the issue lies between you as a user and them as a host.

Connections are not simply A -> B, there’s a lot of interlinking points that any one of them can go wrong either locally or regionally, and the reason they ask you to do the tedious steps before the bigger ones is to remove variables one by one, and those annoying ones tend to be the fastest and most frequent.

Link is below:
https://modernarmor.worldoftanks.com/support/en/products/wotx/my-tickets/

abstract wagon
steel epoch
abstract wagon
steel epoch
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The bug reports being closed are to consolidate them to one place, and the only way to investigate the issue and pattern is through support, they have the tools.

wanton coral
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Hello Dave, I have sent in the ticket saying almost the exact same thing. I really do hope this issue is fixed soon so I can go back to enjoying this game.

shell void
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FWIW, those who have filed tickets have found out its the ISP they are routed through and not the server. Charter ISP seems to be the main culprit for the issues.

mint cradle
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Didn’t have any lag other than an occasional blip before the patch, now have almost constant lag making the game miserable to play. What’s stranger is I also see lag happening when I’m watching a platoon mate playing but he’s not having any lag at all on his end. Something changed with the patch.

vital wasp
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I am lagging on both servers and in the garage and I have Comcast.

wanton coral
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I seem to be getting the deflection and not the solving of the issues. I will simply have to wait for next Tuesday for the update to see if that fixes the issue. Again it’s not a my end problem. Me and some other people have been troubleshooting and troubleshooting and it is solved nothing. And I’m not going to play go to this and that for extra info that won’t be helpful.

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Like I said before I’ve never had issues before. This update something changed and some players are getting bad connection issues. But on a different server or any other games it is near perfect ping/no lag/snapping/rubberbanding.

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And it is not on my end.

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Maybe a server reset will do WOT justice.

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Idk

wanton coral
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Also what they are asking for is something I can’t look up. No computer.

fierce ridge
# shell void FWIW, those who have filed tickets have found out its the ISP they are routed th...

Interesting, I don’t have issues with other games I connect to.

An update comes out for WOT and the issue is what ISP we are routed to? I am sorry but that’s a cop out.

It’s always the player never the game having issues. I mean shall we bring up how ghost shells are getting worse? Or that’s going to come back to my tv, Xbox or connection im sure.

I mean it’s kinda like how I put lag disappear when 360 got dropped awhile back.

shell void
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How your packets from from your house to the server is a different path than to where some other games sever is located.

fierce ridge
shell void
fierce ridge
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This isn’t a few people. It’s the community

shell void
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If your ISP uses that ISP to route your network through, you'd also be impacted.

mint cradle
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Max, how is it the ISP when everything was working just fine before the patch and suddenly the game is laggy after the patch? It stands to reason that the thing that changed is the cause of the problem.

shell void
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And update is files on your Console, it does not change your network connection.

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If you are having issues, you need to file a Support Ticket to receive help. Continue to post in here is not going to help resolve the issue that you are having.

You can file a Ticket here: https://modernarmor.worldoftanks.com/support