#Audio problem
17 messages · Page 1 of 1 (latest)
Please provide system info: in the terminal, type
inxi -SMAxxx
show results
Host: nicolas-machine Kernel: 6.17.0-29-generic arch: x86_64 bits: 64
compiler: gcc v: 13.3.0 clocksource: tsc
Desktop: Cinnamon v: 6.6.7 tk: GTK v: 3.24.41 wm: Muffin v: 6.6.3 vt: 7
dm: LightDM v: 1.30.0 Distro: Linux Mint 22.3 Zena base: Ubuntu 24.04 noble
Machine:
Type: Laptop System: HP product: OMEN Gaming Laptop 16t-am000 v: N/A
serial: <superuser required> Chassis: type: 10 serial: <superuser required>
Mobo: HP model: 8D2F v: 75.54 serial: <superuser required>
part-nu: A57W3AV uuid: <superuser required> UEFI: AMI v: F.13
date: 01/21/2026
Audio:
Device-1: Intel vendor: Hewlett-Packard driver: sof-audio-pci-intel-mtl
bus-ID: 00:1f.3 chip-ID: 8086:7728 class-ID: 0401
Device-2: NVIDIA driver: snd_hda_intel v: kernel pcie: speed: 5 GT/s
lanes: 8 bus-ID: 01:00.1 chip-ID: 10de:22ec class-ID: 0403
API: ALSA v: k6.17.0-29-generic status: kernel-api
Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active
Server-2: PulseAudio v: 16.1 status: off (using pipewire-pulse)
Why do you have 2 audio servers?
idk bro im pretty new to linux
Ok then, open the terminal and run
sudo apt purge pulseaudio -y && sudo apt autopurge -y && reboot
Try alsamixer program or comands:
systemctl --user restart pipewire wireplumber pipewire-pulse
systemctl --user restart pipewire pipewire-pulse
It didnt work
Do you have audio after restart?
Sad, try asking AI for help
Gemini say " The problem when the sound works for a while and then suddenly disappears, in 99% of cases on this hardware is not related to PipeWire, but to the power management (Power Management) of the audio card in the kernel, or to a conflict of the SOF (Sound Open Firmware) driver. The system simply turns off the sound chip to save energy, and it can no longer wake up. "
ok ty
Working?
yeah
Cool, very cool. I'm Congratulations you ✅
try booting an older linux kernel. or even from the live USB of Mint. then run and show inxi -SMAxxx result from there.
since it's not normal to have the garbage sof-audio driver assigned