#My internet cannot connectI already restarted the laptop and not working plz help

30 messages · Page 1 of 1 (latest)

merry marten
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Plz help

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Its say cable but I'm using wifi

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Not lan

long schooner
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so it's only recognizing the Ethernet jack

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run inxi -Nxxz in terminal exact and show result here please

merry marten
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Idk what that means

long schooner
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device 1 is ethernet card, and has driver

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device 2 is wireless card and has no driver

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The device ID 10ec:b852 belongs to the Realtek RTL8852BE PCIe 802.11ax Wireless Network Controller. This is a WiFi 6/Bluetooth combo chip frequently found in modern laptops (HP, Lenovo, ASUS). Linux support requires rtw89_8852be drivers, often needing manual installation on older kernels (pre-6.2) or using specific GitHub repositories (e.g., HRex39/rtl8852be

merry marten
long schooner
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see red thing.

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I presume you're on latest Mint (22x series) which is kernel 6.8 - 6.17

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that author points to the lwfinger one.

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ensure you're on kernel 6+ :
inxi -S (CAPITAL S)

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ensure Secure Boot is off:
mokutil --sb

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if says enabled, the go into uefi-bios and disable secure boot

long schooner
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you will need ethernet or usb-cable-smartphone Internet tether

long schooner
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a reboot is required after installing the driver.

long schooner
merry marten
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Ty mr @long schooner my internet now can connect

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Tysm for your help