error input/output error for external drive | Linux Mint Community🍵 | Page 1

dim basin Dec 12, 2025, 5:24 AM

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when trying to move or delete files or folders on my external drive(ext4) it spits out an error:Error opening file /media/lumiu/Gfuel/my drive/0a328e86108742f0059b33d2ca04414b.jpg.png: Input/output error

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i do dual boot and have a windows system as well and use the linux file system program when on my windows machine

tawny island Dec 12, 2025, 5:48 AM

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Sounds like a loose connector to me.

dim basin Dec 12, 2025, 9:12 AM

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like its not plugged in correctly?

covert terrace Dec 12, 2025, 9:49 AM

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dim basin like its not plugged in correctly?

yes, although i've experienced 3-4 years (ADDED: ago) a lot of i/o-errors, i couldn't trace it back to intermittent contacts. may be a hickup in the power grid (the power supply of another machine EXPLODED! [Be Quiet] 🙄 ), may be the (experimental?) ntfs (fuse) driver, may be the usb driver, may be the usb-to-sata controller in the external ssd case? i didn't find out 😟

dim basin Dec 12, 2025, 10:45 AM

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thats a lot

dim basin Dec 12, 2025, 12:12 PM

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Dead drive/Corrupted FS/Bad connection.. many causes

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can you do a fsck

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iirc for EXT4 it's fsck.ext4 /dev/[device]

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[device] is either the partition you want to check or the device itself, not sure

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Consult the manpage

dim basin Dec 12, 2025, 12:14 PM

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tawny island Sounds like a loose connector to me.

this too actually

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send smartctl output as well (sudo apt install smartmontools && sudo smartctl -a /dev/[device])

dim basin Dec 13, 2025, 5:56 AM

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ok ill do this later

dim basin Dec 15, 2025, 1:20 AM

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dim basin Consult the manpage

what manpage?

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whats that

tawny island Dec 15, 2025, 1:21 AM

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manual page

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man fsck in terminal

dim basin Dec 15, 2025, 1:21 AM

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ohh ok ty

tawny island Dec 15, 2025, 1:21 AM

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or the help flag for the command. fsck --help

dim basin Dec 15, 2025, 1:23 AM

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wt output did they specifically want

tawny island Dec 15, 2025, 1:30 AM

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just fix the connector, it's loose

dim basin Dec 15, 2025, 1:33 AM

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like plug it in better or smth

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idk wt that meansss

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idk if this shit is helpful or nah

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dim basin Dec 15, 2025, 1:51 AM

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dim basin send smartctl output as well (`sudo apt install smartmontools && sudo smartctl -...

.

tawny island Dec 15, 2025, 2:03 AM

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nvme is internal drive

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plug your external drive in. (firmly)

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make sure connector is TIGHT at both ends of cable.

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then do sudo parted -l and show

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from maximized terminal

dim basin Dec 15, 2025, 2:05 AM

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ok gimme sec

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tawny island Dec 15, 2025, 2:07 AM

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the seagate has issue?

dim basin Dec 15, 2025, 2:07 AM

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yaaa

tawny island Dec 15, 2025, 2:08 AM

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do smartctl --help

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then run a proper information fetch and read/write scan on sda

dim basin Dec 15, 2025, 2:09 AM

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its having problems saying its not mounted

tawny island Dec 15, 2025, 2:10 AM

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open DISKS app, and mount it from there

dim basin Dec 15, 2025, 2:10 AM

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it says its mounted there tho

tawny island Dec 15, 2025, 2:10 AM

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lsblk -f and show

dim basin Dec 15, 2025, 2:11 AM

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tawny island Dec 15, 2025, 2:11 AM

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it's at /media/mint/Gfuel

dim basin Dec 15, 2025, 2:11 AM

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ya

tawny island Dec 15, 2025, 2:11 AM

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make sure u run command on sda1 then

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or sda for whole disk

dim basin Dec 15, 2025, 2:12 AM

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i did it said it wasnt mounted

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ill retry to just be sure

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wt command do u want me to run

tawny island Dec 15, 2025, 2:12 AM

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idk

dim basin Dec 15, 2025, 2:13 AM

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😭

tawny island Dec 15, 2025, 2:13 AM

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show all of smartctl -h

dim basin Dec 15, 2025, 2:13 AM

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np

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tawny island Dec 15, 2025, 2:15 AM

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smartctl -a /dev/sda

dim basin Dec 15, 2025, 2:15 AM

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permission denied

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also ur a fast reader wtf dude

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tawny island Dec 15, 2025, 2:16 AM

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put sudo in front

dim basin Dec 15, 2025, 2:16 AM

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OH YH omg

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tawny island Dec 15, 2025, 2:19 AM

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sudo smartctl --test=short /dev/sda

dim basin Dec 15, 2025, 2:19 AM

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tawny island Dec 15, 2025, 2:24 AM

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sudo smartctl --device=auto --test=short /dev/sda

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or

dim basin Dec 15, 2025, 2:24 AM

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tawny island Dec 15, 2025, 2:24 AM

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sudo smartctl --device=test /dev/sda

dim basin Dec 15, 2025, 2:25 AM

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tawny island Dec 15, 2025, 2:25 AM

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edit ^

dim basin Dec 15, 2025, 2:25 AM

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np

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tawny island Dec 15, 2025, 2:28 AM

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sudo smartctl --device=sat --test=short /dev/sda

dim basin Dec 15, 2025, 2:28 AM

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tawny island Dec 15, 2025, 2:29 AM

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sudo umount /dev/sda1

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sudo fsck /dev/sda1

dim basin Dec 15, 2025, 2:30 AM

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tawny island Dec 15, 2025, 2:30 AM

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press y and enter

dim basin Dec 15, 2025, 2:30 AM

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now wat

tawny island Dec 15, 2025, 2:31 AM

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did it complete the scan?

dim basin Dec 15, 2025, 2:31 AM

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it just showed wt i showed u lemme retry

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OH LOL NVM

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it just vomited at me

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how do ik when its done LOL

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tawny island Dec 15, 2025, 2:35 AM

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it should show the prompt like usual

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if not, then let it work a while

dim basin Dec 15, 2025, 2:36 AM

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prompt?

tawny island Dec 15, 2025, 2:36 AM

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mint@mint: $>

dim basin Dec 15, 2025, 2:38 AM

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ohh

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this right?

tawny island Dec 15, 2025, 2:38 AM

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ok . hit the up arrow

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and run the fsck again

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should be better this time around

dim basin Dec 15, 2025, 2:39 AM

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the same cmd?

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awesome

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wahh it seems to work omg

tawny island Dec 15, 2025, 2:41 AM

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sudo mount /dev/sda1 /mnt
lsblk -o name,type,size,fssize,fsused,fsavail,mountpoint

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just dont ever be rough with the connector. and dont even touch/move it 1/1000th of a mm when using the drive.

dim basin Dec 15, 2025, 2:43 AM

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😭

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hey can i ask u

tawny island Dec 15, 2025, 2:43 AM

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tawny island `sudo mount /dev/sda1 /mnt` `lsblk -o name,type,size,fssize,fsused,fsavail,mount...

show

dim basin Dec 15, 2025, 2:43 AM

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ok

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is rthis ok

tawny island Dec 15, 2025, 2:44 AM

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no

dim basin Dec 15, 2025, 2:44 AM

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o

tawny island Dec 15, 2025, 2:44 AM

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just do the second command

dim basin Dec 15, 2025, 2:44 AM

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np

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tawny island Dec 15, 2025, 2:45 AM

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alright leave it. shut down or leave the live desktop

dim basin Dec 15, 2025, 2:46 AM

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i kinda got a problem with that thoo

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lemme open up a new ticket here

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https://discord.com/channels/628978428019736619/1449955903473455238

dim basin Dec 15, 2025, 6:50 AM

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do smartctl -a /dev/sda1

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and paste it here

#error input/output error for external drive