#D3D11 issue (i'm trying to play a steam game)

1 messages · Page 1 of 1 (latest)

daring forge
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@hasty mesa

hasty mesa
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Please share the output of inxi -SMCGxxxz.

daring forge
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System:
Kernel: 6.8.0-71-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0
clocksource: tsc
Desktop: Cinnamon v: 6.4.8 tk: GTK v: 3.24.41 wm: Muffin v: 6.4.1 vt: 7
dm: LightDM v: 1.30.0 Distro: Linux Mint 22.1 Xia base: Ubuntu 24.04 noble
Machine:
Type: Laptop System: LENOVO product: 82FE v: IdeaPad 5 14ITL05
serial: <superuser required> Chassis: type: 10 v: IdeaPad 5 14ITL05
serial: <superuser required>
Mobo: LENOVO model: LNVNB161216 v: SDK0J40709 WIN
serial: <superuser required> part-nu: LENOVO_MT_82FE_BU_idea_FM_IdeaPad 5
14ITL05 uuid: <superuser required> UEFI: LENOVO v: FKCN51WW(V3.14)
date: 03/27/2024

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CPU:
Info: quad core model: 11th Gen Intel Core i5-1135G7 bits: 64 type: MT MCP
smt: enabled arch: Tiger Lake rev: 1 cache: L1: 320 KiB L2: 5 MiB L3: 8 MiB
Speed (MHz): avg: 642 high: 2337 min/max: 400/4200 cores: 1: 400 2: 2337
3: 400 4: 400 5: 400 6: 400 7: 400 8: 400 bogomips: 38707
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel TigerLake-LP GT2 [Iris Xe Graphics] vendor: Lenovo
driver: i915 v: kernel arch: Gen-12.1 ports: active: eDP-1 empty: DP-1,
DP-2, DP-3, DP-4, HDMI-A-1, HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:9a49
class-ID: 0300
Device-2: Chicony Integrated Camera driver: uvcvideo type: USB rev: 2.0
speed: 480 Mb/s lanes: 1 bus-ID: 3-6:4 chip-ID: 04f2:b725 class-ID: fe01
serial: <filter>
Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X:
loaded: modesetting unloaded: fbdev,vesa dri: iris gpu: i915 display-ID: :0
screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
s-diag: 582mm (22.93")
Monitor-1: eDP-1 model: AU Optronics 0x408d res: 1920x1080 hz: 60 dpi: 158
size: 309x174mm (12.17x6.85") diag: 355mm (14") modes: 1920x1080
API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
device: 1 drv: swrast gbm: drv: iris surfaceless: drv: iris x11: drv: iris
inactive: wayland
API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa
v: 24.2.8-1ubuntu1~24.04.1 glx-v: 1.4 direct-render: yes renderer: Mesa
Intel Xe Graphics (TGL GT2) device-ID: 8086:9a49

hasty mesa
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Alright, 11th-gen Intel CPU with iGPU. That thing should run games fine, drivers are loaded. Where are you seeing the error you mention? Do you have a screenshot?

daring forge
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when i run the game it shows that

hasty mesa
daring forge
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OpenGL vendor string: Intel
OpenGL renderer string: Mesa Intel(R) Xe Graphics (TGL GT2)
OpenGL core profile version string: 4.6 (Core Profile) Mesa 24.2.8-1ubuntu1~24.04.1
OpenGL core profile shading language version string: 4.60
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile
OpenGL core profile extensions:
OpenGL version string: 4.6 (Compatibility Profile) Mesa 24.2.8-1ubuntu1~24.04.1
OpenGL shading language version string: 4.60
OpenGL context flags: (none)
OpenGL profile mask: compatibility profile
OpenGL extensions:
OpenGL ES profile version string: OpenGL ES 3.2 Mesa 24.2.8-1ubuntu1~24.04.1
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20
OpenGL ES profile extensions:

hasty mesa
violet mirage
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In the game's properties set launch options to

PROTON_LOG=1 %command%

after the crash, send the log file from your home folder here.

daring forge
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I fixed it !