#Game disables sound

1 messages · Page 1 of 1 (latest)

agile trail
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Hi there,
I am new Linux user, and been happy with my Mint for a week now. I encounter a major issue, where when I start Path of Exile 2 via Steam - the system turns off all the sounds randomly. If YouTube is played in background the video will stop, and I won't be able to start any video (it will load indefinitely), the game does not output any audio too.

When I close the game it starts working again, and turning the game back fixes this issue. Headphones are still found in audio settings, and my microphone works even when the audio bug appears.

Any idea where to start my search? I haven't found anything in the web.

I am using: Wireless GSP 670 Sennheiser headset, they have their own dongle which connects with radio transmission (the headset is not found with Bluetooth).

sharp rune
#

you may need to replicate the issue first, then run the log command.

agile trail
#

Will check that, thanks

agile trail
sharp rune
agile trail
#

got it working with journalctl --reverse --user -u pipewire -u wireplumber > /home/power/soundlog.txt

I will upload txt and check it once the bug appears again

agile trail
sharp rune
#

OK, try to re-create the issue and upload it here

agile trail
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So when the audio stopped I did this command to restart pipewire:

systemctl --user restart pipewire pipewire-pulse wireplumber

This solved, but having to do this everytime this happens will be annoying 😐

sharp rune
sharp rune
agile trail
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however, since this was not firefox causing this error, perhaps steam app set to the quant value will work. I will have to test and see