So I tried out Mint for a little bit (booted from a thumb drive) and wound up really liking it, so I decided to install it properly on a fresh hard drive I had laying around. Worked perfectly right out of the box, but as soon as I ran all the updates, my bluetooth headphones no longer worked. The other bluetooth related posts here aren't quite the same as mine so I was hoping you guys could help me lol
#An absolute beginner, a fresh Mint install, and no bluetooth...
289 messages · Page 1 of 1 (latest)
important notes:
- bluetooth is enabled
- when I attempt to connect to the headphones (they are visible), I get the error
Connection Failed: br-connection-page-timeout - I fiddled with some bluetooth packages trying to figure this out and may or may not have lost track of which ones I fiddled with 💀
oh and here's this if it helps
Are you dual booted with Windows?
yeah
Are the headphones paired in Windows too?
yep they work just fine over there
The headphones are likely confused as it is looking at the Bluetooth chipset MAC and expecting the correct pairing code. What Windows version?
Gist
Pairing bluetooth devices in dual boot with Linux Ubuntu and Windows 10/11 - pair-dual-boot-bluetooth.md
If you know your way around Windows registry you could use regedit in Windows CurrentControlSet\Services\BTHPORT\Parameters\Keys
I think Windows uses the headphone MAC address first int he registry, then the adapters, the [linkkey] will have a 32 digit code
ik this is annoying of me to say but I really don't see how this would fix it considering I was able to use my headphones just fine before I installed a bunch of updates in the update manager
if this were the first time I tried to use these headphones after installing mint then I'd understand but
Delete the headphones from the Bluetooth Manager, put them in pairing mode and pair them again
ah it's not even visible anymore
the headphones aren't appearing when I search, I mean
is the error like a red line here?
red bar*?
it was lol
I think I might just reinstall mint and start from scratch, p sure I just messed something up along the way lol
yes, do what jeremy told you. Unpair, delete and pair again
yeah I did, it's not showing up anymore
Put them in pairing mode and see if the search finds them
I did
I think I had something similar, it showed the same error message and wasn't able to pair, I unpaired the device, probably rebooted the pc etc.. and it worked again
ig I could try rebooting again and see what happens
Jeremy is an expert, he helped me install a Wifi and Bluetooth Adapter (via the instructions from github I was also able to install it on an arch based system later and share it with the guys from endeavour os)
also turn off bluetooth, reboot and turn on bluetooth again
didnt mean to sound argumentative, just that I did in fact do that when he first told me to lol
What headset model?
no you didn't, I wouldn't reinstall mint, since it's a minor issue. I'm sure it will get solved in a while
that's what I mean 🙂
except
I get that notification immediately after clicking pair btw
try this
idk what to do with this
I have Soundcore Space One headset and they don't like the dual boot
I am 2 days old as far as my linux experience goes
type it into the terminal
sudo apt update
sudo apt install snapd
sudo systemctl enable --now snapd
sudo snap install bluez
or alternatively try this:
sudo apt update
sudo apt install bluez
I just get this whether I do sudo apt install bluez or sudo apt install snapd
sorry guys I'm just gonna revert to what I know worked, and that means a fresh install
fortunately I've barely done anything with this thing yet so it's not gonna hurt anything
thank you both for trying to help me
You must have Synaptic Package Manager open or the Update Manager
ah
wait
what's up
sudo apt remove blueman
sudo apt purge blueman
sudo apt autoremove
once finished
sudo apt update
sudo apt install blueman
reinstall it
sudo reboot
reboot and try to reconnect
says firmware-linux has no installation candidate
why is none of this stuff working, I know I havent touched anything that would do something like this
sudo apt install linux-firmware
says it's already the newest version
You're not the only one who had this problem
awesome, continue here:
sudo bluetoothctl
says agent registered
power on
agent on
default-agent
scan on
type em one after another
after the hashtag*
okay it says discovery started
power on, then press enter etc, next one..etc..
yeah I'm there now
yes show me the snap of discovery
does it have one controller with number:bc:number....?
controller is the thing that allows you the bluetooth connection...usb wifi or pcie card whatever
one of the device things is the mac adress of your headset, possibly
scan off
type this
done
E8:EE:CC:96:29:2B
this could be your headset
I mean
after this tpye this
info E8:EE:CC:96:29:2B
pair E8:EE:CC:96:29:2B
it disconnected on its own while I was typing the trust command
it's also still not being seen as an audio device
try again
should I try rebooting?
oh okay
also when I did the connect command it paired and hasn't disconnected
scan on
info E8:EE:CC:96:29:2B
pair E8:EE:CC:96:29:2B
trust E8:EE:CC:96:29:2B
connect E8:EE:CC:96:29:2B
one after another, depair the headset in the bluetooth manager before, in the interface where you usually connect it
no
just did this and it connected for a moment before disconnecting
can you send me snap?
of the terminal?
yes
at least a bit of progress ^^
hmmmm
See if you can follow this https://github.com/x2es/bt-dualboot
I assume you don't have a pin or something like that with the headset?
sudo systemctl restart bluetooth
bluetoothctl
remove E8:EE:CC:96:29:2B
try those three
exit
ah
but stay there
ik....
try to pair and reconnect a last time.
journalctl -u bluetooth
with this command you'll get the bluetooth error protokoll for more information
okay so go through these steps again?
yes just copy paste one after another
it just did the same thing
try this
I'll try to have a look in the meantime
I just got my Soundcore Space One headset working on Mint and Windows 11 using a similar method
I had the same stupid issue as him, but I was lucky, I rember rebooting and playing around with it and then it worked
I have no idea how to use this :/
starting to think linux stuff might just be a bit too difficult for me lol
The easier way might be to get a Bluetooth dongle and not install drivers on Windows for it
that means that it has some issues reconizing the hardware or better to say connecting with it
you could restart your bluetooth adapter, like reseting your phone with:
sudo hciconfig hci0 reset
dunno if using a newer kernel would help
This isn't a kernel issue, it is a dual boot issue that has been around for a while, the only solution is to copy the key from Windows registry and put it in /var/lib/bluetooth/????????/>>>>>>>/info
stick with linux it's an awesome OS, when I switched I did so, due to windows blue screens and I also didnt know a shit, I still now very little, but you need to read, research, try out. My advice, get yourself some linux books and turtorials, but stick with it, don't give up....there are those few things that cause frustration in the very beginnig. But once they are overcomed, you'll never go back to windows 😉
odd, idk if this is just mint, but never had such issues on arch. still curious about this
It is normal, has been for a while if the bluetooth device thinks it is already paired to a controller MAC address, it doesn't know it is a different OS booted
Basically you have to boot into Windows and make sure it is paired and working, then open regedit as admin user. In regedit go to computer\HKEY_LOCAL_MACHINE\System\controlset001\Services\BTHPORT\Parameters\keys and in this case sketchy should see dcdd24e0442a and select that then they should see e8eecc96292b and under the one column should be the pairing link that is 32 digits, write this down. Power off headset and boot into Linux, in terminal xed admin:///var/lib/bluetooth/DC:DD:24:E0:44:2A/E8:EE:CC:96:29:2B/info
Then there you find [LinkKey], just below you see Key= delete that 32 digit and enter the value from Windows using capital letters, save the file and reboot
well I actually managed to find my own solution lol
idk which of these is the culprit but I just didn't install these this time around and it all works fine
@finite hamlet so it was what I thought. maybe the more specific issue is dual boot related but it's avoidable by not installing one/both of these
I have both of those installed and updated. Bluetooth doesn't work without bluez installed but audio may work without pulseaudio as pipewire is also an audio server
Do the headphones work in Mint and Windows?
It usually takes more than that.
yeah I can tell I got kinda lucky with this one
not gonna look this gift horse in the mouth though
I have an odd setup, one Mini PC with Mint and another with Windows 11, both share keyboard, video, mouse, and bluetooth using a KVM switch and I posted what I had to do for consistent results. I did it a few months ago for some Bluetooth earbuds and again today for my Space One headset
sounds like a hassle lol
also I did in fact narrow it down to bluez, pulseaudio is working fine
I haven't seen a lot of bluetooth issues on the forums I am on recently
guess I'm just special like that lol
@finite hamlet sooooo bit of a problem I didn't know existed until now
when I'm on windows, my headphones start stuttering REALLY bad after a few minutes
could be the dual boot thing you've been talking about this entire time, could be the fact that we were fiddling with drivers, idk
either way I have NO idea how to fix it and it really sucks
I have no clue how to fix on Windows
I don't use Windows that much. I would be surprised that it would work better in Linux
tbf I've noticed on occasion on linux that my headphones will stutter over there a bit too and then get bitcrushed for a few seconds, but it's nowhere near as bad
It could be other devices on 2.4GHz that intefere with Bluetooth. I live in the middle of nowhere so there is minimal interference
idk, nobody in the house has started using any new devices that could be doing that
only new thing is working out the bluetooth package stuff
Anything done in Mint wouldn't affect Windows
@sand tinsel there is a command line tool called bluetoothctl i believe
you can scan for devices etc
it can be a little tempermental
basically though the gui mint comes with for this is basically bluetoothctl but user friendly
yeah the problem isn't getting the headphones to connect anymore, I'm just using this thread bc it's sort of an evolution of the situation from before
it can also depend on the wifi card you have and how good/bad its bluetooth module is
what is the current issue?
headphones are starting to have some major stuttering on both windows and mint (they're dualbooted)
but they work fine with my phone
i dont think dualbooting would cause this problem
yeah ik just mentioned it for transparency
it sounds like a bad wifi card
point is after getting it working on one it's started stuttering on the other
honestly that's possible
what wifi card do you have
on mint can you run lspci | grep -i wireless
and send the output
Windows Device Manager?
asking how I found it?
I imagine that is where you found it
actually no but I'm sure that would work too
ok so its an intel wifi card, those are generally well supported
hm i mean im seeing a few posts online about bluetooth issues with that specific card
I am familiar with wifi, https://askubuntu.com/tags/wireless/topusers
something to note: it's not just a matter of it stuttering, it's very clearly a reception type of thing bc it gets way worse the further I am
on windows, through driver manager, can you try clicking update drivers for the wireless card
but I'm sitting about 3-4 feet away and it's doing this
sounds like the card is to blame then, you could take the machine apart and see if its all hooked up correctly or just straight up replace it
if it IS the card then I think I can pinpoint the exact moment it went wonky
Sounds like crowded 2.4GHz signals, I can be 30 feet away with my soundcore headset
bc I was unplugging a thumbdrive just before I started messing with mint and just the act of doing that made my computer completely shut off
I think there's a short back there
what was on the thumb drive, the mint iso?
the Etcher program and iso, before actually running any of it
so the files are unrelated
that is definitely strange lol you could've possibly sent power to the wifi card and fried it
it was either a bad drive and it botched something back there or the port was bad already, idk
that would indicate an issue with the motherboard tho
I'm leaning toward it being the drive though
very possible
is this a laptop or pc
pc
i would try buying a drop in replacement card
i cant recommend any because i dont know anything about good/bad ones but do some research and get one that generally seems to get good reviews and if you wanna use linux make sure the drivers for linux exist and are decent
intel cards tend to be very good
yeah worth a shot, gonna be a while though bc I dont have a lot of money
understandable, even one of those cheap bluetooth or wifi dongles would do the trick if they work out cheaper
oh actually I have an unrelated QoL question but I think I'll make a new thread for that or something
think I'll go ahead and close this one
nah go for it in here
oop okay
so I have a three monitor setup and mint seems to hate it
is there anything out there that can help mediate that a bit
I'm talking panels snapping to the wrong screens, linux getting confused about where I want the screens layed out, etc
so you can set up profiles that load when it detects a certain configuration of monitors connected to the pc
yeah its not well set up by default but thats the case on most systems anyway, i used to run 3 monitors you just have to deal with the out of sync pain until you can navigate to the display settings
then there should be an option to show numbers on monitors as to mark them
then you can drag them around and set the primary monitor as you wish or whatever
once its all configured nicely just set up a profile and it should load it automatically on startup
it is pretty much the same process as on windows
yeah I mean I have the primary monitor and layout set how I want, but like, for instance when I click a spot I want a panel to move to, it just snaps to a totally different screen
like if I click the bottom of my left monitor, it goes to the bottom of my right monitor
@gleaming zealot I just realized an old issue I've been having with my aux ports not sending sound to my wired headphones is happening here on mint too so I do believe my motherboard is officially going bad
Do you live in us, if so you can get a wifi/bluetooth card for 20 bucks
Your motherboard wont go bad, sometimes with wifi cards theres two little wires that pop on. You should check and see if they are connected
I dont blame you for not reading all of this nonsense but it's turning out to be way more than just the bluetooth acting up, it's definitely the motherboard
what else is messed up im not reading 300+ messages
- certain devices have to be unplugged/re-plugged every nth amount of time
- bluetooth reception got way worse
- plugging a thumb drive in the back of the pc just straight up turns it all off
- aux ports communicate with the rest of the pc just fine but no actual sound is being sent to any audio devices
- probably some other tiny things I haven't thought much about lol
have you perhaps updated your bios
I had that happening on a lga1200 motherboard and it fixed itself
not in a good while but I haven't done anything whatsoever that would have made all of this start happening
What motherboard
cant speak for its other issues but perhaps the wifi NIC is just dying if this is the correct motherboard
I dont see how that would affect the thumb drive/aux issues
if I were you I would give a bios update a try. is there any "exposed" metal in your case that could be shorting out the pins on the back?
not as far as I can tell
if you have a laptop you dont use, you could put the wifi card in the m.2 slot and see if the issues persist with using it, dont know about the other issues
I know, but im pretty sure you have a slot for it, so tis possible to try a different card
I don't think I see what you're seeing
I just see an m.2 slot
oh
ignore me I have the reading comprehension of a twig lmao
You also have the 2x16 slot which you can put any x1 card in
unless your using it for dual gpu or some shit
nah just the one lol
I'm assuming that's the second PCIE slot?
sorry I'm not great with pc harware stuff
Yes, you can put a wifi card in that
usually if they come with bluetooth there is a little wire that you plug into the usb 2.0 port
I still dont see what a wifi card would have to do with the other issues though
Are the usb ports that the thumb drive plugs into in the IO shield, or they connected via cable
back IO
is the audio port thats messed up also at the rear IO?
or is it at the front of your case plugged into hdaudio1
every audio port works fine except for the fact that they all dont send sound to my audio devices
back IO and front
pc sees my devices when I plug them in, sound settings see them as actual audio devices, etc etc
built myself, it's been working fine for years so I definitely didn't do anything wrong lol
nope
has this been happening since you built it or new issues
moderately recently, not sure specifically when
id give it a bios update although reading through what the versions change nothing mentions your issues. sorry I couldnt help you
I mean I'm pretty confident it's the motherboard tbh, the thumb drive bit all but confirmed it for me lol
but thank you for trying, it's nice to be reminded there are ppl out there that aren't jerks for the fun of it yknow
they've been gradually cropping up over time as far as I can tell