#Will not load the challenge.

22 messages · Page 1 of 1 (latest)

jovial falcon
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Just screen cursor jumping as it is turning.

fleet bronze
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could you post a screen recording?

jovial falcon
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Unfortunately, Discord won't let me upload, even though it is only 3.5Mb.... But I am definitely online.. Using M4 Mac running Sequoia 15.6, Unity Player Version 2022.3.56f1. I have also noticed that on the main menu screen, the continue latest carousel is glitching, I cannot scroll along to another episode to play

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Managed it!

fleet bronze
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could you please send me the player.log found in:

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~/Library/Containers/com.pomelogames.Outlanders2/Data/Library/Logs/Pomelo Games/Outlanders 2

civic swift
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Having the exact same issue on iPad and iPhone. How can I access that file? There is no containers folder exposed through any terminal apps

fleet bronze
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Yup thats only for mac… for iphone / ipad you can do the following:

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Can you please follow these steps so you can share a log file with us to see what's going on?

  1. fully close the game
  2. use this link on your browser: outlanders2://log/set (it should prompt you to open outlanders, accept)
  3. go to the challenges and wait for 1 minute on the loading screen
  4. go back to the browser (but do NOT fully close the game) and use this link: outlanders2://share/log
  5. it should prompt you to share a log file, and you can send it to me via discord
uncut star
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I’m also seeing this on my iPhone, and I went ahead and collected a log. Want me to DM it to you, Mateoo?

fleet bronze
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sure

uncut star
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OK I wasn’t able to send the log; discord rejected it. But it seems to be a game center issue:

[Log][Native] GameCenter Authenticate Handler

[Log][Native] GameCenter Error on Authenticate: Error Domain=GKErrorDomain Code=6 "The requested operation could not be completed because local player has not been authenticated." UserInfo={NSLocalizedDescription=The requested operation could not be completed because local player has not been authenticated., NSUnderlyingError=0x12d66a280 {Error Domain=GKErrorDomain Code=2 "The requested operation has been canceled or disabled by the user." UserInfo={NSLocalizedDescription=The requested operation has been canceled or disabled by the user.}}}

[Log][Native] GameCenter Authenticate failed

Boy, it would be great if we could use the challenges feature without game center!

fleet bronze
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you can play the ones from the archive without gamecenter, but the live ones have to get downloaded from icloud and needs gamecenter

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you could try logging oout and back in of gamecenter

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if it doesnt work, maybe restarting your mac does

uncut star
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I’m on the iphone. Logging out of GC and back in doesn’t help. It just keeps failing

fleet bronze
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sorry i referred to the original post which was on a mac 😅 , restarting the iphone then

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oh and i forgot to mentioon about these steps, maybe it helps #🎈o2-faq message

opaque token
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仍然是無法讀取