#Workers get stuck while building

1 messages · Page 1 of 1 (latest)

wispy aurora
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This has happened three times now. Workers will be, moving items to build and they’ll get stuck picking it up and keep bending up and down, over and over. Tried restarting game, moving workers, restarting level, etc.

iPhone 16 pro max, happens really with any population size, might be related to larger building size because it happened on previous level with a Press.

stable juniper
pure venture
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we are looking into it!

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if you guys find a way to consistently reproduce this let us know!

stable juniper
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In my case, she was picking up the 9th reed (which was not needed for the tropical shelter since I had 8/8 reeds) to lay it aside.
I did not encounter this a 2nd time yet

pure venture
stable juniper
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Yes that’s correct!

pure venture
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I tried mimicking it but couldn't unfortunately

stable juniper
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Yeah this only happened once to me while I’m still using the same setup. The only difference here are the 3 pieces of wood laying next to the shelter.

pure venture
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@stable juniper @wispy aurora do you guys remember if you exited out of the level and then loaded back in?

wispy aurora
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Yes, I had to restart the level entirely for it to go back to normal. I tried reproducing the issue when I restarted, with no luck. It seems to happen randomly

pure venture
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we found an issue with workers getting stuck but it only happened if you exited out of the level with the buildsite placed over some resources that needed to be moved and then reopened it

wispy aurora
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In my case I’d be loaded into the same level for awhile without leaving

pure venture
pure venture
stable juniper
pure venture
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okayy no worries!

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sorry for the ping btw TenuousHeart

wispy aurora
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All good, appreciate the response

sharp ibex
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Same here on sandbox, middle and bigger size. Stucks for bridge but also for constructions that need the dirt (dont know how you say it in english)

wraith needle
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Happened to me in the frozen garden challenge… I restarted and the guy kept doing it

wispy aurora
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We should make a meme with this glitch and add stupid music 😂😂

low sluice
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I am also having the issue, it may have happened after I went back to the main menu, the build site is definitely over resources that need to be moved.

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iPad Air gen 4
iPad OS 18.3.1

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I updated my OS, and when I first opened the game they actually did move those planks over to the site. They even started removing the sticks! Then they put the sticks back and went back to this 😭

pure venture
# low sluice

Maybe you can try setting it to recycle and then cancel it

low sluice
foggy siren
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Glassworks only using one side at a time

pine valley
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I've had this happen to me as well. Various levels. Ipad Air iOS 18.3.1. Recycling the facility then plopping it back down in the exact same spot fixes it for me, even if the planks/logs/sticks are still there the second time. 🤷‍♀️

pure venture
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if you guys find a consistent way of reproducing this (without needing to exit and continue the level) let us know!

winged oxide
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This is happening to me as well, when I recycle something and build over it, workers moving the recycled pieces out of the way will get stuck. I’ve noticed this especially every time I build a farm, and the only way around it has been to build a warehouse to collect the wood. Restarting the app only fixes it for me for the first log removed, and then the next log they get stuck on repeat again.

pure venture
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thanks for adding to this issue, i'll try reproducing it like that!

pure venture
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unfortunately i was not able to reproduce it like that... what i found is that sometimes they just build over the resources instead of clearing them first, but i wasn't able to get them to get stuck moving resources in place

pure venture
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if so, can i dm you to send you some steps to share a log file with us?

fringe pendant
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Device info: iPhone 14 Max Pro

This happened to me. I was doing Campaign 2, Story 1, Level 3 “Summit Heat”.

  1. Built a Lumberjacks’ Base.
  2. After clearing all the trees in reach, I recycled the base.
  3. I attempted to build a Stone Mine in the same place.
  4. The workers gathered all the resources needed for the building successfully, but got stuck at 55%. It didn’t matter if there was 1 or 3 workers, they would continuously pick up a piece of wood leftover from the lumberjack base and put it back down.

I exited the game and reopened the app - problem persisted.

I dismissed all of the workers and placed new ones - same problem occurred.

I had to restart the level and lose all of my progress to continue. No other buildings or workers were impacted.

fringe pendant
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I solved the issue the next time around by building a warehouse and gathering the leftover wood before building in that area.

fringe pendant
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Also, I think this only happens with the recycled materials. The wood produced by the lumberjacks’ base was moved successfully by the workers. It’s the wood you get back after the building is torn down that causes issues.

pure venture
fringe pendant
fringe pendant
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Hit up against this again. This time on “Into the Jungle”: Campaign 2, Story 3, Level 2.

This one is tough to beat if I have to build a warehouse first due to the bug. There’s limited building space and resources.

Same thing - attempted to build a new building where the lumberjack was. The lumberjack was successfully recycled. I tried to build a Heat Shelter where it was, but the builders got stuck due to 7 leftover pieces of lumber in the building area.

I might give up at this point.

pure venture
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if you can consistently reproduce it, can i send you some steps for you too share a log file with us?

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@fringe pendant

fringe pendant
pure venture
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thanks!!

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i'll dm you

warm trench
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I’m also having the same issue..

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For me it’s specifically the stone mine for each level

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At summer heat

pure venture
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let me know!

warm trench
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Yes

pure venture
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Done!

still ferry
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his had happened to me multiple times on multiple different levels/challenges!

pure venture
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welp, if you could help us with some logs, can i dm you?