Hi, I'm using Xbox series S. When I play multiplayer, as soon as I click our server session, I got kicked out to homepage.
Also when I create new multiplayer server, it works and we can play. It just doesn't let us play our current multiplayer server. We don't want to play all over again.
I also attach the video for detail information.
Thanks team
#I got kicked out from Multiplayer
meager merlin
onyx burrow
Hello @meager merlin. Thank you for reporting this issue, and we’re really sorry for the inconvenience! 🙏
We’ve received similar reports from players who are unable to open their co-op save files on both Steam and PS5, and our team is currently investigating. It’s possible that what you’re experiencing is related, but we’d like to confirm
Could you let us know:
- When was the last time you played the game in real time?
- What activities you were doing in-game before the issue occurred?
- Whether you experienced any crashes during your last play session before encountering this issue?
Your answers will help us narrow it down. Thank you again for your patience and support! 🙂
meager merlin
Could you let us know:
- When was the last time you played the game in real time...
Hi Dinda,
- Before the crash happened (24 Sept 2025 1PMish WIB), I played single player on the 23 Sept 2025 night time WIB, probably after 9PM WIB).
- Not much, I just turned the xbox on, hard quit the game (click xbox button when it's on homepage, click three lines, click quit) cause for some reason i have to do it every single time we multiplay otherwise the game would say "your connection is unstable" and wouldn't let me play. Then when I clicked the game to start, at the homepage a message (I wrote on number 3 below) appeared.
- Yes, I experienced crash during that 23 Sept single player. What happened was when it was on "saving.." mode, instead of "game saved", it kicked me out to homepage, which has happened millions times before on my single player (long before multiplayer exist and sometimes i told you guys through IG DM, cause obv i couldn't catch to record it). And when I was starting to play on the 24 Sept, there was a message "we found some issues in your last game, but don't worry we already back it up for you. Please check your game to see if it's loaded" - something like that & when I checked, obviously the previous game wasn't saved. As usual haha
Hope this helps.
onyx burrow
Ahh, got it—thank you so much for sharing this with us! This info is really helpful for our investigation, and I’ll make sure to forward it to the team. We’re truly sorry for the trouble, and we appreciate your patience! 🙇♀️
meager merlin
Ahh, got it—thank you so much for sharing this with us! This info is really help...
@onyx burrow please please fix it. This week I don't play with my bestie and I feel incomplete 😅. Send my ganbatte to the team. You can fix this crash, team! Here have some 🧊🕯️(can you guess what it is? 😜) before fixing it.
onyx burrow
<@479620507243905024> please please fix it. This week I don't play with my besti...
Yep, we hear you! 🙏 The team’s working hard to get this sorted so you can hop back into your co-op save soon. Please hang in there and let’s hope it’s fixed quickly! 🥰
Also, arigatou gozaimasu for the ganbatte—the team really appreciates the support! 💖 And haha, I’m terrible at guessing games… maybe an ice candle? 😆