#Xbox series x/s end of day crashing

1 messages · Page 1 of 1 (latest)

fluid aspen
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It started out the first few times it crashed was during the day, but now the last lot of times it's been the end of day after it's saved and about to move onto the next day.
A friend recommended unplugging the xbox for a while, that hasn't worked. I have now uninstalled and reinstalled the game, but I have to go do something so wont be able to see if it'll work, but since it seems to be a common enough issue, I imagine it'll still occasionally crash at the end of a day which is a shame as I'm really loving this game

ivory mesa
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Hello @fluid aspen. Thank you for reporting the crash to us and we're really sorry for the inconvenience 🙇‍♀️

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Can you help us investigate this issue by providing these details to us?

  • How long you've been playing in a day (real-life) before this crash happened?
  • Have you successfully completed one in-game day before the crash happened?
  • What game speed setting did you choose when playing the game? You can check it on the setting.
  • What is your current in-game season and year?
  • How many auto chests do you have?
  • Have you healed the Coral tree and become a merfolk?
  • How many donations have you made to the museum?
  • Can you share a screenshot of your town rank progression in the journal, and your farm layout?
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It will really help us out. Thank you so much and once again sorry for the crash! 🙇‍♀️

fluid aspen
# ivory mesa Can you help us investigate this issue by providing these details to us? - How l...

To update, it is now consistently crashing at the end of every day.

• It depends on the day how much I play, but a good few hours every day if I'm not busy all day.
• If you mean does it crash after it saves, yes, it only crashes as its about to load up the next day.
• Game time speed is set at 100%
• I'm currently in Summer of year 2, tho the crashing started occasionally towards the end of last year and became consistent towards the end of spring after marrying Pablo.
• I have 6 auto chests for now, the fridge is also auto.
• I have not yet healed the coral tree.
• I have made 234 donations as of now to the museum.

ivory mesa
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Also, on the first question, I mean how many minutes-hours have you played the game until the first crash? 🙂

fluid aspen
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I don't recall when exactly the first crash happened, but I have over 80hrs now and the very first crash happened a good while ago now 😅 maybe around 40-50hrs, I really don't remember sorry, but I'll be sure to take note should any future problems occur